PHX-#11693063-v1-BTR_Kunnen_Evidence_Packet.pdf

23F-HI23-002-BTR · Board of Technical Registration · 2023-11-20

KRISTIN K. MAYES Attorney General Firm State Bar No. 14000 DEANIE REH Assistant Attorney General State Bar No. 005170 Licensing and Enforcement Section 2005 N. Central Ave. Phoenix, Arizona 85004 Telephone: (602) 542-8322 Facsimile: (602) 542-4385 [email redacted] Attorney for the Arizona Board of Technical Registration BEFORE THE ARIZONA STATE BOARD OF TECHNICAL REGISTRATION IN THE OFFICE OF ADMINISTRATIVE HEARINGS OAH Docket No.: 23F-HI23-002-BTR In the Matter of: BTR Case Nos.: HI23-002 Harold Kunnen, ARIZONA BOARD OF Home Inspector Certification No. TECHNICAL REGISTRATION’S 38065, LIST OF WITNESSES AND EXHIBITS Respondent. (Assigned to the Hon. Tammy Eigenheer) Administrative Hearing: November 29, 2023, at 1:00 p.m. Location: Lower Level, 1740 W. Adams Street, Phoenix, Arizona 85007 and/or Telephonic

The Arizona Board of Technical Registration (the “Board”), by and through undersigned counsel, submits its List of Possible Witnesses and Exhibits as indicated below.

POSSIBLE WITNESSES: 1. Kaitlyn Crawford, Investigator Arizona Board of Technical Registration 1110 W. Washington Street, Suite 240 Phoenix, AZ 85007 2. Stephen Von Ehrenkrook, Investigator Arizona Board of Technical Registration 1110 W. Washington Street, Suite 240 Phoenix, AZ 85007

3. Roger Skaggs c/o Deanie Reh Arizona Attorney General [email redacted]

4. Larkin Palmer c/o Deanie Reh Arizona Attorney General [email redacted] EXHIBITS 1. Investigative Report, Bates Stamped BTR001-BTR005; 2. Home Inspection Report authored by Harold Kunnen, Bates Stamped BTR006- BTR093; 3. Confirmation of Inspection, Bates Stamped BTR094-BTR096; 4. Contract between James Enright and Hafdal & Sons, LLC DBA HouseMaster, Bates Stamped BTR097 to BTR102; 5. Report Checklist Supplement, Bates Stamped BTR103 to BTR109;

6. Hegreness Assessment Report, Bates Stamped BTR110 to BTR123; 7. Von Ehrenkrook Assessment Report, Bates Stamped BTR124 to BTR137; 8. EAC Report, Bates Stamped BTR138 to BTR142;

9. Standards of Professional Practice, Bates Stamped BTR143 to BTR155. The Board reserves the right to use any exhibits proposed to be used by the Respondent in this matter. In addition, the Board reserves the right to supplement this list as necessary in the event additional witnesses and exhibits pertinent to this case are discovered as it continues to prepare its case for hearing. RESPECTFULLY SUBMITTED on the 20th day of November, 2023, KRISTIN K. MAYES Attorney General

By: /s/ Deanie Reh Deanie Reh (005170) Assistant Attorney General Attorney for Arizona Board of Technical Registration

ORIGINAL of the foregoing filed this 20th day of November, 2023, with: The Office of Administrative Hearings 1740 West Adams Street, Lower Level Phoenix, Arizona 85007 Via https://portal.azoah.com/submission/

COPY of the electronically delivered on the 20th day of November, 2023, to: Harold Kunnen [email redacted]

Kaitlyn Crawford [email redacted]

Stephen Von Ehrenkrook [email redacted] By: /s/ Deanie Reh or Erika Estrada

#11694280

EXHIBIT 1

BTR001 State of Arizona BOARD OF TECHNICAL REGISTRATION Investigative Report

Agenda Item:7.C.3 Case Number: HI23-002 Board Date: 02/28/2023 _______________________________________________________________________________

Investigator: Crawford

Respondent: Harold (Hal) Kunnen, C.H.I. #38065

Respondent’s Address: 4752 S. Merriman Way, Gilbert, AZ 85297

Reference: Home Inspection at 11420 E. Flower Ave, Mesa, AZ

Synopsis of Complaint

On July 7, 2022, the Board received a complaint alleging that while conducting a home inspection at 11420 E. Flower Ave, Mesa, AZ, on or about March 22, 2022, Respondent failed to accurately report on one of the air conditioning units not working properly, and failed to accurately report on a leak found in the master bathroom, which caused damage to the ceiling. (See Attachment 2)

Details of Investigation

On July 18, 2022, Board staff received this case for investigation.

On July 18, 2022, Board staff sent Respondent notice of this investigation with a request for him to provide any related documents, a supplemental check list and a response to the allegations by August 8, 2022.

On July 18, 2022, Board staff received an email from Alleger reporting that Alleger and Respondent had settled the dispute between themselves. Board staff explained to Alleger that the investigation will continue forward through the investigation process as it has already been opened.

On July 19, 2022, Board staff spoke to Hal Hafdal, new firm owner of House Masters, via phone regarding the investigation. Board staff explained the investigation process to Mr. Hafdal and that he was not involved in the investigation. Mr. Hafdal reported that Respondent no longer provided home inspections for his firm.

On July 20, 2022, Board staff receive Respondent’s response to the Board’s notice of investigation. In his response, Respondent provided a written statement in which he wrote that he was unaware of any issues related to the home inspection until Alleger wrote a negative Google review on or about July 4, 2022. Respondent reported that there was a period of three months between the time of his inspection and when Respondent moved into the home. After being made aware of the issues, new firm owner, Mr. Hafdal spoke with Alleger and reviewed the inspection

BTR002 report together. Respondent reported that his inspection report notated that the air conditioner was in poor condition and that while there was no active leak detected during the inspection he reported evidence of a prior leak from the shower. Mr. Hafdal and Alleger were able to come to an agreement to settle for a refund of half the inspection fee and for Alleger to remove the complaints from customer websites. (See Attachment 3)

On July 21, 2022, Board staff prepared and sent this case for assessment to EAC members, Steve von Ehrenkrook, C.H.I. #40032, and Paul Hegreness, C.H.I.# 60229, with a request that the assessment be completed by August 11, 2022.

On July 26, 2022, Board staff received a case assessment from Steve von Ehrenkrook who recommended that an EAC Meeting be held to further review the evidence in this case. Mr. Ehrenkrook reported a total of eight Standards of Practice (SOPs) deficiencies listed noting, “The report format is ‘choppy’ making it difficult to determine if it meets the minimum requirements however, I searched the report several times for the eight deficiencies that are listed.” (See Attachment 4)

On August 14, 2022, Board staff received communication from EAC member, Mr. Hegreness, requesting additional time to complete the assessment.

On September 28, 2022, Board staff followed up with EAC member, Mr. Hegreness, requesting a status update on the assessment.

On September 29, 2022, Board staff received a case assessment from Paul Hegreness, who did not recommended that an EAC Meeting be held. Mr. Hegreness identified nine missing or deficient Standards of Practice (SOPs) in the report. Mr. Hegreness reported, “ I find the claim not substantiated, he mentions further evaluation of both units to have them maintained by a HVAC technician for annual service and the one he mentions is in “poor condition”. He also mentions a few issues with the plumbing leaking (downstairs) and other wall issues. At the time of the inspection he indicated that there were no leaks in the master shower and the house sat vacant for a few months so who knows what happened between then and now. There are a few things missing in his report, I suggest the inspector add the missing components for future reports.” (See Attachment 4)

On October 4, 2022, Board staff contacted Respondent and provided with him the results of the assessments in this case. Board staff asked him to provide a response if he believed any of the noted deficiencies were contained within the report.

On October 14, 2022, Board staff followed up with Respondent via email confirming if he would like to provide a response to the case assessments.

On November 23, 2022, Board staff followed up with Respondent via email giving one final request for a response to the completed case assessment provided. Later that day, Respondent responded to the email reporting that he did not receive the prior two emails and requested copies of the assessments. Board staff provided the copies of the completed assessments again.

On November 25, 2022, Board staff and Respondent exchanged emails regarding the case assessment and EAC process. Respondent provided a response to the completed case assessments.

BTR003 On November 29, 2022, Respondent forwarded a copy of a check paid to Alleger reporting that the reference complaint had been resolved with the Alleger and half of the inspection fee was refunded.

On December 7, 2022, Board staff and Respondent communicated via email regarding the scheduling of an EAC meeting.

On December 9, 2022, the Enforcement Advisory Committee meeting was scheduled for January 17, 2023 and Respondent confirmed his availability to attend.

On December 30, 2022, Respondent and Alleger were sent formal notice via email and postal mail of the scheduled EAC meeting on January 17, 2023.

On January 13, 2023, Respondent and Alleger were sent reminders via email of the scheduled EAC meeting on January 17, 2023.

On January 17, 2023, an Enforcement Advisory Committee was held in this case at the Board office. Present during the meeting were Respondent, Board Staff, Assistant AG, EAC members and a member of the public.

On January 23, 2023, the EAC report for this case was completed. It identified the initial allegation was unsubstantiated. During the review process, 6 violations of the Standards of Practice (S.O.P.s) were identified. (see Attachment 5)

On January 23, 2023, Board staff prepared a Consent Agreement for this case. (See Attachment 1)

On February 7, 2023, Board staff emailed and mailed Respondent a proposed Consent Agreement for his consideration.

Investigative Conclusions

This investigation concludes that Respondent may have violated Board statute A.R.S 32- 128(C)(4) as it relates to A.A.C. R4-30-301.0.1 in that Respondent failed to conduct a Home Inspection in accordance with the Standards of Professional Practice for Arizona Home Inspectors.

Staff Recommendation

Offer proposed Consent Agreement encompassing the following Order, if not signed within 30 days, proceed to a Formal Hearing: • Letter of Reprimand • Administrative Penalty in the amount of $250.00 • Cost of Investigation in the amount of $254.00

Attachments

1. Proposed Consent Agreement 2. Alleger Documents

BTR004 3. Respondent Documents 4. Case Assessments 5. EAC Report

BTR005 EXHIBIT 2

BTR006 Report ID: 220322-19193HK / Enright

Prepared for Exclusive Use by: James Enright

Address of Property: 11420 E Flower Ave Mesa AZ 85208

Date of Service: 3/22/2022

Company Providing Service: Hal Kunnen

Hafdal and Sons LLC 4752 S Merriman Way Gilbert, AZ 85297 480-345-8570 Phoenix.HouseMaster.com

BTR007 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 1 of 87 Report ID: 220322-19193HK / Enright

Table of Contents

Cover Page................................................................................................................................. 1

Table of Contents ....................................................................................................................... 2

Intro Page ................................................................................................................................... 3

ROOFING ................................................................................................................................ 6

EXTERIOR ELEMENTS .......................................................................................................... 9

SITE ELEMENTS .................................................................................................................. 13

GARAGE/CARPORT............................................................................................................. 16

ATTIC .................................................................................................................................... 19

BATHROOMS........................................................................................................................ 21

KITCHEN ............................................................................................................................... 25

INTERIOR ELEMENTS ......................................................................................................... 30

FOUNDATION / SLAB........................................................................................................... 36

ELECTRIC SYSTEM ........................................................................................................... 37

COOLING SYSTEM ............................................................................................................ 40

HEATING SYSTEM ............................................................................................................. 44

PLUMBING SYSTEM .......................................................................................................... 46

HOT WATER SUPPLY ........................................................................................................ 49

WOOD DESTROYING INSECT IMAGES TERMITE REPORT ACCESS INSTRUCTIONS51

Attachments.............................................................................................................................. 52

General Summary..................................................................................................................... 53

Invoice ...................................................................................................................................... 87

BTR008 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 2 of 87 Report ID: 220322-19193HK / Enright

INSPECTION INFORMATION CLIENT: INSPECTOR: James Enright Hal Kunnen PROPERTY ADDRESS: INSPECTION COMPANY: 11420 E Flower Ave Hafdal and Sons LLC Mesa AZ 85208 4752 S Merriman Way INSPECTION DATE/TIME: Gilbert, AZ 85297 3/22/2022 - 2:00 pm 480-345-8570 Phoenix.HouseMaster.com INSPECTION DETAILS DESCRIPTION: AGE OF HOME/BUILDING: TYPE OF INSPECTION: Single Family, Cape Cod 20+ years Standard Home Inspection

PEOPLE PRESENT: STATUS OF HOME: ANCILLARY SERVICES: No One Vacant Wood-Destroying Insect

WEATHER: TEMPERATURE: AUTHORIZED DISTRIBUTION: Sunny 75 F Client and Client's Agent

BTR INSPECTOR LICENSE: #38065

INTRODUCTION The purpose of this report is to render the inspector's professional opinion of the condition of the inspected elements of the referenced property (dwelling or house) on the date of inspection. Such opinions are rendered based on the findings of a standard limited time/scope home inspection performed according to the Terms and Conditions of the Inspection Order Agreement and in a manner consistent with applicable home inspection industry standards. The inspection was limited to the specified, readily visible and accessible installed major structural, mechanical and electrical elements (systems and components) of the house. The inspection does not represent a technically exhaustive evaluation and does not include any engineering, geological, design, environmental, biological, health-related or code compliance evaluations of the house or property. Furthermore, no representations are made with respect to any concealed, latent or future conditions. The GENERAL INSPECTION LIMITATIONS on the following page provides information regarding home inspections, including various limitations and exclusions, as well as some specific information related to this property. The information contained in this report was prepared exclusively for the named Clients and is not transferable without the expressed consent of the Company. The report, including all Addenda, should be reviewed in its entirety. REPORT TERMINOLOGY The following terminology may be used to report conditions observed during the inspection. Additional terms may also be used in the report: SATISFACTORY - Element was functional at the time of inspection. Element was in working or operating order and its condition was at least sufficient for its minimum required function, although routine maintenance may be needed. FAIR - Element was functional at time of inspection but has a probability of requiring repair, replacement or other remedial work at any time due to its age, condition, lack of maintenance or other factors. Have element regularly evaluated and anticipate the need to take action. POOR - Element requires immediate repair, replacement, or other remedial work, or requires evaluation and/or servicing by a qualified specialist. NOT APPLICABLE - All or individual listed elements were not present, were not observed, were outside the scope of the inspection, and/or were not inspected due to other factors, stated or otherwise. NOT INSPECTED (NOT RATED) - Element was disconnected or de-energized, was not readily visible or accessible, presented unusual or unsafe conditions for inspection, was outside scope of the inspection, and/or was not inspected due to other factors, stated or otherwise. Independent inspection(s) may be required to evaluate element conditions. If any condition limited accessibility or otherwise impeded completion of aspects of the inspection, including those listed under LIMITATIONS, it is recommended that limiting factors be removed or eliminated and that an inspection of these elements be arranged and completed prior to closing. IMPORTANT NOTE: All repair needs or recommendations for further evaluation should be addressed prior to closing. It is the client’s responsibility to perform a final inspection to determine the conditions of the dwelling and property at the time of closing. If any decision about the property or its purchase would be affected by any condition or the cost of any required or discretionary remedial work, further evaluation and/or contractor cost quotes should be obtained prior to making any such decisions. NATURE OF THE FRANCHISE RELATIONSHIP The Inspection Company ("Company") providing this inspection report is a franchisee of HouseMaster LLC ("Franchisor"). As a franchisee, BTR009 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 3 of 87 the Company is an independently owned and operated business that has a license to use the HouseMaster names, marks, and certain methods. In retaining the Company to perform inspection services, the Client acknowledges that Franchisor does not control this Company’s day-to-day activities, is not involved in performing inspections or other services provided by the Company, and is in no way responsible for the Company’s actions. Questions on any issues or concerns should be directed to the listed Company. GENERAL INSPECTION LIMITATIONS CONSTRUCTION REGULATIONS - Building codes and construction standards vary regionally. A standard home inspection does not include evaluation of a property for compliance with building or health codes, zoning regulations or other local codes or ordinances. No assessments are made regarding acceptability or approval of any element or component by any agency, or compliance with any specific code or standard. Codes are revised on a periodic basis; consequently, existing structures generally do not meet current code standards, nor is such compliance usually required. Any questions regarding code compliance should be addressed to the appropriate local officials. HOME MAINTENANCE - All homes require regular and preventive maintenance to maximize the economic life spans of elements and to minimize unanticipated repair or replacement needs. Annual maintenance costs may run 1 to 3% (or more) of the sales price of a house depending on age, design, and/or the degree of prior maintenance. Every homeowner should develop a preventive maintenance program and budget for normal maintenance and unexpected repair expenses. Remedial work should be performed by a specialist in the appropriate field following local requirements and best practices. ENVIRONMENTAL AND MOLD ISSUES (AND EXCLUSIONS) - The potential health effects from exposure to many elements found in building materials or in the air, soil, water in and/or around any house are varied. A home inspection does not include the detection, identification or analysis of any such element or related concerns such as, but not limited to, mold, allergens, radon, formaldehyde, asbestos, lead, electromagnetic fields, carbon monoxide, insecticides, refrigerants, and fuel oils. Furthermore, no evaluations are performed to determine the effectiveness of any system designed to prevent or remove any elements (e.g., water filters or radon mitigation). An environmental health specialist should be contacted for evaluation of any potential health or environmental concerns. Review additional information on MOLD/MICROBIAL ELEMENTS below. AESTHETIC CONSIDERATIONS - A standard building inspection does not include a determination of all potential concerns or conditions that may be present or occur in the future including aesthetic/cosmetic considerations or issues (appearances, surface flaws, finishes, furnishings, odors, etc.). DESIGN AND ADEQUACY ISSUES - A standard home inspection does not include any element design or adequacy evaluations including seismic or high-wind concerns, soil bearing, energy efficiencies, or energy conservation measures. It also does not address in any way the function or suitability of floor plans or other design features. Furthermore, no determinations are made regarding product defects notices, safety recalls, or other similar manufacturer or public/private agency warnings related to any material or element that may be present in any house or on any property. AGE ESTIMATIONS AND DESIGN LIFE RANGES - Any age estimations represent the inspector's opinion as to the approximate age of components. Estimations may be based on numerous factors including, but not limited to, appearance and owner comment. Design life ranges represent the typical economic service life for elements of similar design, quality and type, as measured from the time of original construction or installation. Design life ranges do not take into consideration abnormal, unknown, or discretionary factors, and are not a prediction of future service life. Stated age or design life ranges are given in "years," unless otherwise noted, and are provided for general guidance purposes only. Obtain independent verification if knowledge of the specific age or future life of any element is desired or required. ELEMENT DESCRIPTIONS - Any descriptions or representations of element material, type, design, size, dimensions, etc., are based primarily on visual observation of inspected or representative components. Owner comment, element labeling, listing data, and rudimentary measurements may also be considered in an effort to describe an element. However, there is no guarantee of the accuracy of any material or product descriptions listed in this report; other or additional materials may be present. Independent evaluations and/or testing should be arranged if verification of any element's makeup, design, or dimension is needed. Any questions arising from the use of any particular terminology or nomenclature in this report should be addressed prior to closing. REMEDIAL WORK - Quotes should be obtained prior to closing from qualified (knowledgeable and licensed as required) specialists/ contractors to determine actual repair/replacement costs for any element or condition requiring attention. Any cost estimates provided with a home inspection, whether oral or written, only represent an approximation of possible costs. Cost estimates do not reflect all possible remedial needs or costs for the property; latent concerns or consequential damage may exist. If the need for remedial work develops or is uncovered after the inspection, prior to performing any repairs contact the Inspection Company to arrange a re-inspection to assess conditions Aside from basic maintenance suitable for the average homeowner, all repairs or other remedial work should be performed by a specialist in the appropriate field following local requirements and best practices. SELLER DISCLOSURE - This report is not a substitute for Seller Disclosure. A Property History Questionnaire form may be provided with this report to help obtain background information on the property in the event a full Seller Disclosure form is not available. The buyer should review this form and/or the Seller Disclosure with the owner prior to closing for clarification or resolution of any questionable items. A final buyer inspection of the house (prior to or at the time of closing) is also recommended. WOOD-DESTROYING INSECTS/ORGANISMS - In areas subject to wood-destroying insect activity, it is advisable to obtain a current wood- destroying insect and organism report on the property from a qualified specialist, whether or not it is required by a lender. A standard home inspection does not include evaluation of the nature or status of any insect infestation, treatment, or hidden damage, nor does it cover issues related to other house pests or nuisances or subsequent damage. ELEMENTS NOT INSPECTED - Any element or component not evaluated as part of this inspection should be inspected prior to closing. Either make arrangements with the appropriate tradesman or contact the Inspection Company to arrange an inspection when all elements are ready for inspection. HOUSE ORIENTATION - Location descriptions/references are provided for general guidance only and represent orientations based on a view facing the front of the house from the outside. Any references using compass bearings are only approximations. If there are any questions, obtain clarification prior to closing. CONDOMINIUMS - The Inspection of condominium/cooperative do not include exteriors/ typical common elements, unless otherwise noted. Contact the association/management for information on common element conditions, deeds, and maintenance responsibilities. BTR010 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 4 of 87 MOLD AND MICROBIAL ELEMENTS / EXCLUSIONS The purpose and scope of a standard home inspection does not include the detection, identification or assessment of fungi and other biological contaminants, such as molds, mildew, wood-destroying fungi (decay), bacteria, viruses, pollens, animal dander, pet or vermin excretions, dust mites and other insects. These elements contain/carry microbial particles that can be allergenic, infectious or toxic to humans, especially individuals with asthma and other respiratory conditions or sensitivity to chemical or biological contaminants. Wood-destroying fungi, some molds, and other contaminants can also cause property damage. One particular biological contamination concern is mold. Molds are present everywhere. Any type of water leakage, moisture condition or moisture-related damage that exists over a period of time can lead to the growth of potentially harmful mold(s). The longer the condition(s) exists, the greater the probability of mold growth. There are many different types of molds; most molds do not create a health hazard, but others are toxic. Indoor mold represents the greatest concern as it can affect air quality and the health of individuals exposed to it. Mold can be found in almost all homes. Factors such as the type of construction materials and methods, occupant lifestyles, and the amount of attention given to house maintenance also contribute to the potential for molds. Indoor mold contamination begins when spores produced by mold spread by air movement or other means to an area conducive to mold growth. Mold spores can be found in the air, carpeting, insulation, walls and ceilings of all buildings. But mold spores only develop into an active mold growth when exposed to moisture. The sources of moisture in a house are numerous and include water leakage or seepage from plumbing fixtures, appliances, roof openings, construction defects (e.g., EIFS wall coverings or missing flashing) and natural catastrophes like floods or hurricanes. Excessive humidity or condensation caused by faulty fuel- burning equipment, improper venting systems, and/or inadequate ventilation provisions are other sources of indoor moisture. By controlling leakage, humidity and indoor air quality, the potential for mold contamination can be reduced. To prevent the spread of mold, immediate remediation of any water leakage or moisture problems is critical. For information on mold testing or assessments, contact a qualified mold specialist. Neither the evaluation of the presence or potential for mold growth, nor the identification of specific molds and their effects, fall within the scope of a standard home inspection. Accordingly, the Inspection Company assumes no responsibility or liability related to the discovery or presence of any molds, their removal, or the consequences whether property or health-related. ADDITIONAL COMMENTS Mechanical System Upgrade Needs - No evaluations are made as part of a standard home inspection regarding heating, ventilation, or air conditioning (HVAC) system design, system efficiency, adequacy, compliance with current energy standards or costs, and other factors that may be associated with the need to or desire to repair, replace, or upgrade any equipment. If new HVAC equipment is required or desired, now or in the future, in addition to costs associated with the purchase and installation of the equipment itself, there may be additional expenses related to structural alteration or air handler and distribution system replacement or alterations. For additional information on energy efficiency requirements contact ( www.doe.gov). Pictures in Report - Any pictures (photographs, graphics, or images) included in or provided in conjunction with this Inspection Report generally portray overviews of certain elements, depict specific conditions or defects described in report comments, or are used for orientation purposes. Pictures provided do not necessarily reflect all conditions or issues that need attention or may otherwise be a concern. The inclusion of any picture is not in anyway designed to highlight or diminish the significance or severity of any defect or condition, except as may be described in the Inspection Report. The report must be read in its entirety for pertinent information. The inspection is being conducted in accordance with the STANDARDS OF PROFESSIONAL PRACTICE For Arizona Home Inspectors. Cick to Review the AZ SOPP The link to the Termite Report, HouseFax report and all other attachments are found in the ATTACHMENT section: CLICK HERE FOR TERMITE REPORT, CLICK HERE FOR HOUSEFAX REPORT, CLICK HERE FOR VA TERMITE REPORT, CLICK HERE FOR MOLD REPORT etc.)

BTR011 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 5 of 87 Report ID: 220322-19193HK / Enright 1. ROOFING The inspection of roofs and rooftop elements is limited to readily visible and accessible elements as listed herein; elements and areas concealed from view for any reason cannot be inspected. This inspection does not include chimney flues and flue liners, or ancillary components or systems such as lightning protection, solar panels, and similar elements, unless specifically stated. Element descriptions are provided for general information purposes only; the verification of roofing materials, roof age, and/or compliance with manufacturer installation requirements is not within the scope of a standard home inspection. Issues related to roof or roofing conditions may also be covered under other headings in this report, including the ATTIC section.

ROOF COVERING 1: ROOF COVERING 2: CHIMNEY 1: Type: Moderate Slope Type: Flat/Minimal Slope N/A Material: Concrete Tile Material: Single Ply Location: House and Garage Location: Rear Est. Age: 20 Years Est. Age: 20 Years Design Life: 40-60 Years Design Life: 5-10 Years Insp. Method: Ladder at Edge Insp. Method: Ladder at Edge Special Limitations: Roof Design and/or Height SPECIAL LIMITATIONS: Design of Roof and/or House

S F P NA NI 1.0 ROOF COVERING 1 Trees should be trimmed away from the house to prevent damage.

Tiles are missing in the front and at the rear. Recommend repair. 1.1 ROOF COVERING 2 Normal wear noted for age. 1.2 EXPOSED FLASHING Keep caulked and flashed. 1.3 PLUMBING STACKS Keep caulked and sealed. 1.4 VENTILATION COVERS 1.5 SKYLIGHT(S) 1.6 RAIN GUTTERS / EAVESTROUGHS 1.7 DOWNSPOUTS / ROOF DRAINS 1.8 FASCIA / SOFFITS Weather worn. Need caulk and paint. 1.9 CHIMNEY S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

BTR012 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 6 of 87 1.0 ROOF COVERING 1 (Picture 1) 1.0 ROOF COVERING 1 (Picture 2)

1.0 ROOF COVERING 1 (Picture 3) 1.0 ROOF COVERING 1 (Picture 4) rear tile missing

1.1 ROOF COVERING 2 (Picture 1) 1.1 ROOF COVERING 2 (Picture 2)

BTR013 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 7 of 87 1.8 FASCIA / SOFFITS (Picture 1) NOTE: All roofs have a finite life and will require replacement at some point. In the interim, the seals at all roof penetrations and flashings, and the watertightness of rooftop elements, should be checked periodically and repaired or maintained as required. Any roof defect can result in leakage, mold, and subsequent damage. Conditions such as hail damage or manufacturing defects or whether the proper nailing methods or underlayment were used are not readily detectible during a home inspection. Gutters (eavestroughs) and downspouts (leaders) will require regular cleaning and maintenance. All chimneys and vents should be checked periodically. In general, fascia and soffit areas are not readily accessible for inspection; these components are prone to decay, insect, and pest damage, particularly with roof or gutter leakage. If any roof deficiencies are reported, a qualified roofer or the appropriate specialist should be contacted to determine what remedial action is required. If the roof inspection was restricted or limited due to roof height, weather conditions, or other factors, arrangements should be made to have the roof inspected by a qualified roofer, particularly if the roofing is older or its age is unknown.

SUPPLEMENTAL INFORMATION - Review the additional details below. Roof Systems - The watertightness of a roofing system is dependent on the proper installation of the roofing material and underlayment, its physical condition, and the proper function of all flashings (metal or other membrane installed at protrusions through the roof, such as vent pipes, skylights and valleys). While general roofing conditions were reported, this report is not a guarantee the roof is or will be watertight or leak free. Inspection Limitations - The evaluation of a roof is primarily a visual assessment based on general roofing appearances. The verification of actual roofing materials, installation methods or roof age is generally not possible. Conditions such as hail damage or the lack of underlayment may not be readily detectible and may result in latent concerns. If the inspection was restricted to viewing from the ground and/or was affected by weather conditions or other limitations, a roofer's assessment would be advisable, particularly if the roofing is old or age is unknown. Flat Roofs/Membranes - Due to the low or minimal slope of flat roofs, they are particularly prone to leakage due to improper installation, ponding or poor maintenance. They generally require more maintenance than sloped roofing and any deficiencies, even minor ones, should be attended to promptly. The membranes of certain type roofs, particularly built-up roofs with gravel cover, are not readily visible for inspection. Roof Flashings/Seal - Initial or recurring roof leakage is often due to inadequate or damaged flashing. All flashings should be checked periodically or if leakage occurs. Repair or seal as needed. Roofer Opinion - Obtain the roof manufacturer's and/or a qualified roofer's opinions as to roof conditions and, if necessary, remedial needs and associated costs, prior to closing. If overall roof wear or damage exists, replacement is normally required. In other cases, recommendations for roof replacement versus repair needs can be subjective and based on economic issues or discretionary issues. Plumbing Vents/Stacks - The flashing/boot seal at plumbing vents are prone to leakage. All vent pipe flashings should be checked periodically and should be repaired and/or sealed as needed. Vent stacks must have adequate clearance from windows and other roof or wall openings or vents. Extending the vent may prevent detrimental conditions.

BTR014 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 8 of 87 Report ID: 220322-19193HK / Enright 2. EXTERIOR ELEMENTS Inspection of exterior elements is limited to readily visible and accessible surfaces of the house envelope and connected appurtenances as listed herein; elements concealed from view by any means cannot be inspected. All exterior elements are subject to the effects of long-term exposure and sudden damage from ongoing and ever-changing weather conditions. Style and material descriptions are based on predominant/representative components and are provided for general information purposes only; specific types and/or material make-up material is not verified. Neither the efficiency nor integrity of insulated window units can be determined. Furthermore, the presence/condition of accessories such as storms, screens, shutters, locks and other attachments or decorative items is not included, unless specifically noted. Additional information on exterior elements, particularly windows/doors and the foundation may be provided under other headings in this report, including the INTERIOR and FOUNDATION/SUBSTRUCTURE sections. SIDING: PORCHES/DECKS: SPECIAL LIMITATIONS: Stucco N/A Vegetation

S F P NA NI 2.0 SIDING and Flashing Noted typical stucco cracks at door and window opening. Repair as needed. Stained stucco at the patio drain. (Picture 3) Repair. 2.1 WINDOWS Insulated (double or triple glaze) windows and doors are subject to hard-to-detect failure of the airtight seal between panes. This failure can result in moisture and/or staining of the unit that can vary seasonally and increase with time. While actual/suspect seal failure may be noted, it is not within the scope of a standard inspection to assess the seal integrity of these type units. A pre-closing check of all units when house is clear of drapes, window coverings, etc. and the view of the windows is unobstructed is advised. Screens need general repairs.

Normal wear. Needs cleaning. 2.2 ENTRY DOORS The screen door is able to swing freely and may cause damage. Recommend installing a door spring to prevent damage. Poor seal noted; correct as desired.

Latch needs repair. (Picture 3) Door hardware has been replaced with a contractor's standard lock set.(Picture 2) 2.3 STAIRS / STOOPS 2.4 PORCH(ES) 2.5 RAILINGS 2.6 FOUNDATION COATING Noted small foundation cracks. 2.7 ELECTRIC / GFCI Fixtures outside are worn.

Door bell and camera need repair. 2.8 EXTERIOR FAUCET(S) Noted typical leakage from valve stem. Repair as needed.

Lawn water system is not evaluated as part of the standard home inspection. Recommend further evaluation. A backflow preventer/anti-siphon device is generally required for exterior faucets and lawn irrigation systems in this area to prevent possible contamination of the water supply condition. Add where needed. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

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BTR015 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 9 of 87 2.0 SIDING and Flashing (Picture 1) 2.0 SIDING and Flashing (Picture 2)

2.0 SIDING and Flashing (Picture 3) Stained stucco at 2.0 SIDING and Flashing (Picture 4) the patio drain.

2.2 ENTRY DOORS (Picture 1) 2.2 ENTRY DOORS (Picture 2)

BTR016 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 10 of 87 2.2 ENTRY DOORS (Picture 3) 2.7 ELECTRIC / GFCI (Picture 1)

2.7 ELECTRIC / GFCI (Picture 2) 2.8 EXTERIOR FAUCET(S) (Picture 1) NOTE: All surfaces of the envelope of the house should be inspected at least semi-annually, and maintained as needed. Any exterior element defect can result in leakage and/or subsequent damage. Exterior wood elements and wood composites are particularly susceptible to water-related damage, including decay, insect infestation, and mold. The use of proper treated lumber or alternative products may help minimize these concerns, but will not eliminate them altogether. While some areas of decay or damage may be reported, additional areas of concern may exist, subsequently develop, or be discovered during repair or maintenance work. Should you wish advice on any new or uncovered area of deterioration, please contact the Inspection Company. Periodic caulking/resealing of all gaps and joints will be required. Insulated window/door units are subject to seal failure, which could ultimately affect the transparency and/or function of the window. Lead-based paints were commonly used on older homes; independent inspection is required if confirmation or a risk assessment is desired.

SUPPLEMENTAL INFORMATION - Review the additional details below. Wood Deterioration - Exterior wood elements are particularly susceptible to decay and insect damage. The use of treated lumber may help to minimize these concerns but will not eliminate them altogether. While we have attempted to identify readily apparent areas of decay, additional areas of concern may be identified as they occur, spread, or are discovered during repair or maintenance work. Should you wish advice on any new or uncovered area of deterioration, please contact our office. All exterior wood elements should be inspected at least annually; repair and/or refinish as needed. Siding/Wood Soil Clearance - Siding materials and wood components close to or in direct contact with soil or mulch are conducive to decay and/or wood destroying insect infestation. Whenever possible, at least six (6) inches of clearance should be provided above the soil. All areas in contact or close to the ground should be checked. Foam insulations or other foundation cover increase the potential for hidden damage due to moisture or insect concerns. All areas in contact or close to the ground should be checked. Where possible, contact with the ground should be corrected. Wood-soil contact, unprotected wood, and high moisture conditions promote decay and insect activity. Any conducive conditions should be eliminated, if possible, to minimize consequential damage or further infestation. Damaged components should be corrected/addressed properly. Window/Door Seals - Replacement of insulated glass windows or doors is usually required to correct failed or defective vacuum seals. Fortunately, the insulation value is usually not significantly reduced. Replacement time frame may be discretionary; however, conditions will gradually worsen with time. Windows and Doors - Storms, screens, safety glazing, locks and other attachments are generally not inspected unless otherwise noted. Comments on storms generally are limited to surface conditions; function and operation are not evaluated. An inventory of storms/screens should be taken to confirm desired coverage exists and/or storage locations. Exterior Faucets - Exterior faucets that do not operate may be turned off, not connected, or, in cold weather, may be frozen. Consider all factors when concerns are indicated. The use of backflow preventers is advised, and in many areas now required, to prevent possible contamination of the water supply condition. Exterior Electric - Due to weathering factors and the potential hazards of exterior wiring, precaution must be used for the installation and maintenance of electrical components. Any damaged components should be corrected immediately. Recommend adding Ground-Fault Circuit-Interrupter (GFCI) protection if not present. GFCI noted, however, test operation indicated unit malfunctioned or did not work properly. All exterior circuitry should be inspected by a qualified

BTR017 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 11 of 87 electrician.

BTR018 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 12 of 87 Report ID: 220322-19193HK / Enright 3. SITE ELEMENTS Inspection of site elements is primarily intended to address the condition of listed, readily visible and accessible elements immediately adjacent to or surrounding the house for conditions and issues that may have an impact on the house. Elements and areas concealed from view for any reason cannot be inspected. Neither the inspection nor report includes any geological surveys, soil compaction surveys, ground testing, or evaluation of the effects of, or potential for, earth movement such as earthquakes, landslides, or sinking, rising or shifting for any reason. Information on local soil conditions and issues should be obtained from local officials and/or a qualified specialist prior to closing. In addition to the stated limitations on the inspection of site elements, a standard home inspection does not include evaluation of elements such as underground drainage systems, site lighting, irrigation systems, barbecues, sheds, detached structures, fencing, privacy walls, docks, seawalls, pools, spas and other recreational items. Additional information related to site element conditions may be found under other headings in this report, including the FOUNDATION/SUBSTRUCTURE and WATER PENETRATION sections. PATIOS and columns: WALKWAYS/DRIVEWAYS: RETAINING WALLS: Type: Concrete Walks: Concrete N/A Enclosure: Roof Only Driveway: Concrete Location: Rear of House Column type: Stucco over wood frame

S F P NA NI 3.0 PATIO(S) and columns Noted drill holes from possible termite treatment. See termite report or treatment receipts.(Picture 2) (Picture 1)

Noted sheetrock tape joints loosening in the ceiling. Repair as needed.(Picture 3) 3.1 WALKWAYS Noted common cracking.

Noted drill holes from possible termite treatment. See termite report or treatment receipts. Plastic expansion joint needs repair where cracked in the front. 3.2 DRIVEWAY Normal wear. 3.3 RETAINING WALL(S) 3.4 GROUND SLOPE AT FOUNDATION 3.5 SITE GRADING and vegetation Lawn water system is not evaluated as part of the standard home inspection. Recommend further evaluation. (Picture 1)

Fence gate needs repair to close properly. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

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3.0 PATIO(S) and columns (Picture 1) 3.0 PATIO(S) and columns (Picture 2)

BTR019 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 13 of 87 3.0 PATIO(S) and columns (Picture 3)

3.1 WALKWAYS (Picture 1)

3.5 SITE GRADING and vegetation (Picture 1) NOTE: Site conditions are subject to sudden change with exposure to rain, wind, temperature changes, and other climatic factors. Roof drainage systems and site/foundation grading and drainage must be maintained to provide adequate water control. Improper/inadequate grading or drainage and other sil/site factors can cause or contribute to foundation movement or failure, water infiltration into the house interior, and/or mold concerns. Independent evaluation by an engineer or soils specialist is required to evaluate geological or soil-related concerns. Houses built on expansive clays or uncompacted fill, on hillsides, along bodies of water, or in low-lying areas are especially prone to structural concerns. All improved surfaces such as patios, walks, and driveways must also be maintained to drain water away from the foundation. Any reported or subsequently occurring deficiencies must be investigated and corrected to prevent recurring or escalating problems. Independent evaluation of ancillary and site elements by qualified servicepersons is recommended prior to closing.

SUPPLEMENTAL INFORMATION - Review the additional details below. Site Elements - While informational comments may be made related to the condition of certain site elements, the primary intent of inspection of any site element is limited to evaluation relative to its effect on the building.

BTR020 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 14 of 87 Geological Factors - This report does not include evaluation of any soils or geological conditions/concerns. Construction on certain soils, particularly expansive clays, fill soils, hillside and waterfront areas, necessitate special design consideration. Evaluation of these factors, or the need for them, is beyond the scope of this inspection. Pertinent information should be obtained from local officials and/or a qualified specialist prior to closing, particularly if any concerns are detected or if home is in a detrimental soils area. Grading and Drainage - To reduce the amount of water run-off or possibility of water penetration and/or structural concerns, provide proper contouring (grading) along the foundation and where needed on the site. Houses on hills or in low-lying areas will be prone to drainage concerns. Improper/inadequate grading and/or drainage can cause/contribute to foundation movement and/or failure. Deficiencies must be corrected to prevent problems. Site/Underground Drains - Site drains, including any underground piping and downspout drains, often must be regularly maintained/cleared in order to provide adequate water run-off and discharge. Adequacy of any such system cannot be readily determined. Vegetation/Landscaping - The site vegetation and landscaping should be maintained to prevent damage to the structure. Carefully remove any overgrowth to check for damage. Lawn Irrigation - Lawn Irrigation systems are not inspected within the scope of a standard home inspection. Advise evaluation prior to closing by a qualified contractor. Buried lines are subject to hidden damage or leakage. Seasonal maintenance will be required. Chronic spray from lawn sprinklers onto the house may cause structural damage, insect infestation or other problems. Entire system should be checked and corrected for orientation and spray pattern. Fencing/Sheds - The inspection of fencing, site walls, and sheds is not included in the scope of a standard home inspection. Wood components are prone to decay and insect damage. Advise a check of these elements for current conditions and assurance of personal acceptability.

BTR021 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 15 of 87 Report ID: 220322-19193HK / Enright 4. GARAGE/CARPORT Inspection of the garage is limited to readily visible and accessible elements as listed herein. Elements and areas concealed from view cannot be inspected. More so than most other areas of a house, garages tend to be filled with storage and other items that restrict visibility and hide potential concerns, such as water damage or insect infestation. A standard home inspection does not include an evaluation of the adequacy of the fire separation assemblies between the house and garage, or whether such assemblies comply with any specific requirements. Inspection of garage doors with connected automatic door operator is limited to a check of operation utilizing hard-wired controls only. Additional information related to garage elements and conditions may be found under other headings in this report, including ROOFS and EXTERIOR ELEMENTS. GARAGE DESCRIPTION and fire separation: GARAGE ROOF: GARAGE ATTIC: Type: Attached Type: Moderate Slope Insp. Method: No Access Present Type: Two Car Material: Concrete Tile Form: Indeterminate Construction: Wood Frame Est. Age: 20 Years Vapor Retarder: Not Observed Finish at House: Drywall on Wall Design Life: 40-60 Years Vapor Retarder: Oberved in Areas/Extent Indeterminate Door at House: Solid Door w/ Self-closer Insp. Method: Ladder at Edge Vent Provisions: None HOUSE/GARAGE WALL: SPECIAL LIMITATIONS: Finish at House: Drywall on Wall Storage/Belongings Door at House: Solid Door w/ Self-closer Covered Framing Insulation: Indeterminate - Wall Covered Vapor Retarder: Indeterminate

S F P NA NI 4.0 ROOFING Refer to roofing section. 4.1 EXPOSED FRAMING Framing is covered. 4.2 FLOOR SLAB Storage prevents viewing on the slab and stem walls. THe slab is labeled post tension concrete. Do not drill holes. 4.3 FOUNDATION Not all foundation is visible due to storage and cabinets. 4.4 ATTIC VENTILATION 4.5 WALLS / CEILINGS Noted unfinished walls and ceiling in garage. 4.6 SIDING/TRIM Wood trim is weather worn. 4.7 VEHICLE DOOR(S) Recommend lubrication ... Noted noisy hinges. 4.8 DOOR OPERATOR(S) and safety reverse 4.9 ELECTRIC / GFCI Lights are not working and may be burnt out. (Picture 2) added outlet on the west side is not wired correctly and should be GFCI protected. (Picture 1) 4.10 HOUSE / SERVICE DOOR(S) Normal wear. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

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BTR022 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 16 of 87 4.2 FLOOR SLAB (Picture 1)

4.2 FLOOR SLAB (Picture 2) 4.5 WALLS / CEILINGS (Picture 1)

4.9 ELECTRIC / GFCI (Picture 1) added outlet on the 4.7 VEHICLE DOOR(S) (Picture 1) west side is not wired correctly and should be GFCI protected.

BTR023 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 17 of 87 4.9 ELECTRIC / GFCI (Picture 2) NOTE: Any areas obstructed at the time of inspection should be cleared and checked prior to closing. The integrity of the fire-separation wall/ceiling assemblies generally required between the house and garage, including any house-to-garage doors and attic hatches, must be maintained for proper protection. Review manufacturer use and safety instructions for garage doors and automatic door operators. All doors and door operators should be tested and serviced on a regular basis to prevent personal injury or equipment damage. Any malfunctioning doors or door operators should be repaired prior to using. Door operators without auto-reverse capabilities should be repaired or upgraded for safety. The storage of combustibles in a garage creates a potential hazard, including the possible ignition of vapors, and should be restricted.

SUPPLEMENTAL INFORMATION - Review the additional details below. Limitations/Obstructions - More than many other areas of a house, garages tend to contain storage and other items that restrict the ability to observe the structure and other components. Any noted limitation may be in addition to normal restrictions. Recommend all obstructed areas be inspected when clear. Garage/House Separation - Fire-rated wall/ceiling assemblies are generally required between the house and garage. A home inspection generally does not address any specific requirement; rather fire-separation considerations are limited to a determination as to whether the frame walls are covered. Wall insulations and vapor retarders are generally not observable and may only be commented on if an observed defect exists. The integrity of any fire-separation assembly must be maintained for proper protection. Any gaps or openings should be covered/sealed with suitable materials. All joints must be taped. Door Hardware/Mechanism - Damaged tracks, springs and cables may cause door operation malfunction but also represent potential safety hazards. A qualified specialist should inspect and repair any defective or missing components.

BTR024 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 18 of 87 Report ID: 220322-19193HK / Enright 5. ATTIC The inspection of attic areas and the roof structure is limited to readily visible and accessible elements as listed herein. Due to typical design and accessibility constraints such as insulation, storage, finished attic surfaces, roofing products, etc., many elements and areas, including major structural components, are often at least partially concealed from view and cannot be inspected. A standard home inspection does not include an evaluation of the adequacy of the roof structure to support any load, the thermal value or energy efficiency of insulation, the integrity of vapor retarders, or the operation of thermostatically controlled fans. Older homes generally do not meet insulation and energy conservation standards required for new homes. Additional information related to attic elements and conditions may be found under other headings in this report, including ROOFS and INTERIOR ELEMENTS.

ATTIC: ROOF CONSTRUCTION: INSULATION: Style: Exposed Framing Framing: Wood Trusses Form: Loose Fill Entrance: Scuttle Hatch Deck: Wood Sheathing Type: Cellulose Insp. Method: Limited Entry Deck: Plywood Est. Average: 8+/- Inches Vapor Retarder: Not Observed Vapor Retarder: Oberved in Areas/Extent Indeterminate VENTILATION PROVISIONS: SPECIAL LIMITATIONS: Location: Rooftop Insulation Over Framing

S F P NA NI 5.0 ROOF FRAMING 5.1 ROOF DECK / SHEATHING 5.2 VENTILATION PROVISIONS 5.3 ATTIC VENTILATOR(S) 5.4 WHOLE HOUSE FAN 5.5 INSULATION 5.6 ATTIC STAIRS S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

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NOTE: Attic heat, moisture levels, and ventilation conditions are subject to change. All attics should be monitored for any leakage, moisture buildup or other concerns. Detrimental conditions should be corrected and ventilation provisions should be improved where needed. Any comments on insulation levels and/or materials are for general information purposes only and were not verified. Some insulation products may contain or release potentially hazardous or irritating materials--avoid disturbing. A complete check of the attic should be made prior to closing after non-permanent limitations/obstructions are removed. Any stains/leaks may be due to numerous factors; verification of the cause or status of all condition is not possible. Leakage can lead to mold concerns and structural damage. If concerns exist, recommend evaluation by a qualified roofer or the appropriate specialist.

SUPPLEMENTAL INFORMATION - Review the additional details below. Limitations/Obstructions - Due to typical design/accessibility constraints (insulation, storage, etc.,) evaluation of attic areas, including structural components, is generally limited. Any specifically noted limitations/obstructions are intended to highlight limitations beyond the norm. A complete check of the attic should be made when non-permanent limitations are removed. Insulation - An energy assessment or audit is outside the scope of the standard home inspection. Any comments on amounts and/or materials are for general informational purposes only and were not verified. Some insulations may contain or release potentially hazardous materials; avoid disturbing. Wall insulation is not readily visible. Pre-1970s homes are more likely to have been constructed with insulation levels significantly below present day standards. Ventilation/Vapor Retarders - Attic heat and moisture levels and ventilation adequacies are subject to change. Monitor for any significant buildup or changes and correct cause and/or improve ventilation as warranted. The presence and coverage adequacy of vapor retarders (barriers) cannot be confirmed in many

BTR025 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 19 of 87 cases.

BTR026 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 20 of 87 Report ID: 220322-19193HK / Enright 6. BATHROOMS The inspection of bathrooms is limited to readily accessible and visible elements as listed herein. Bathrooms are high-use areas containing many elements subject to ongoing wear and periodic malfunction, particularly fixtures and other components associated with the plumbing system. Normal usage cannot be simulated during a standard home inspection. Water flow and drainage evaluations are limited to a visual assessment of functional flow. The function and watertightness of fixture overflows or other internal fixture components generally cannot be inspected. A standard home inspection does not include evaluation of ancillary items such as saunas or steam baths. Additional issues related to bathroom components may be found under other headings, including the PLUMBING SYSTEM. BATHROOM ONE: BATHROOM TWO: BATHROOM THREE: Description: Master Bath Description: Full Bath Description: Half Bath Location: Master Bedroom Location: Hallway Location: Hallway Location: Upstairs Location: Upstairs Location: Downstairs Ventilator(s): Exhaust Fan Ventilator(s): Exhaust Fan Ventilator(s): Exhaust Fan

S F P NA NI 6.0 SINK(S)------------------------------------------------BATHROOM ONE Shut off valves are stiff. Use caution if you need to turn. Counter is damaged at the sink. Repair. (Picture 2) 6.1 TOILET Shut-off values are stiff.

Toilet"runs"; repair or adjust flush valve as required. 6.2 BATHTUB Finish is worn on the tub; repair/replace as desired. 6.3 STALL SHOWER 6.4 SURROUND / ENCLOSURE Normal wear. 6.5 FLOOR(ING) 6.6 WALLS / CEILING Normal wear. 6.7 VENTILATOR Needs cleaning. Worn. 6.8 ELECTRIC / GFCI 6.9 SINK(S)---------------------------------------------------------BATHROOM TWO Shut off valves are stiff. Use caution if you need to turn.

Defective stopper noted; correct as required.(Picture 2) 6.10 TOILET Shut off valve is stiff. Use caution if you need to turn.

The tank components are old/worn/leaking. Repair or replace as needed for proper operation and to prevent the waste of water. 6.11 BATHTUB Stopper missing. Need rubber stopper.. 6.12 STALL SHOWER 6.13 FLOOR(ING) 6.14 WALLS / CEILING 6.15 VENTILATOR 6.16 ELECTRIC / GFCI Lights need repair. (Picture 1) 6.17 SINK(S)--------------------------------------------------BATHROOM THREE S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

BTR027 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 21 of 87 S F P NA NI Shut off valves are stiff. Use caution if you need to turn. Signs of prior leakage. Repair as needed. (Picture 2) 6.18 TOILET Shut off valve is stiff. Use caution if you need to turn. 6.19 BATHTUB 6.20 STALL SHOWER 6.21 FLOOR(ING) Normal wear. 6.22 WALLS / CEILING Normal wear. 6.23 VENTILATOR 6.24 ELECTRIC / GFCI Lights are not working. Repair. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

6.0 SINK(S)------------------------------------------------ 6.0 SINK(S)------------------------------------------------ BATHROOM ONE (Picture 2) Counter is damaged at BATHROOM ONE (Picture 1) the sink. Repair.

6.0 SINK(S)------------------------------------------------ 6.2 BATHTUB (Picture 1) BATHROOM ONE (Picture 3)

BTR028 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 22 of 87 6.9 6.9 SINK(S)--------------------------------------------------------- SINK(S)--------------------------------------------------------- BATHROOM TWO (Picture 1) BATHROOM TWO (Picture 2)

6.9 SINK(S)--------------------------------------------------------- BATHROOM TWO (Picture 3)

6.11 BATHTUB (Picture 1)

BTR029 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 23 of 87 6.17 SINK(S)-------------------------------------------------- 6.16 ELECTRIC / GFCI (Picture 1) Lights need repair. BATHROOM THREE (Picture 1)

6.17 SINK(S)-------------------------------------------------- BATHROOM THREE (Picture 2) Signs of prior 6.24 ELECTRIC / GFCI (Picture 1) leakage. Repair as needed. NOTE: Anticipate the possibility of leakage or other concerns developing with normal usage/aging or as concealed conditions are discovered with maintenance work or upon removal of carpeting, tile, shower enclosures, etc. The watertightness of all surfaces exposed to water must be maintained on a regular basis by caulking, grouting, or other means. Hot water represents a potential scalding hazard; hot water supply temperatures should be maintained at a suitable level. The water temperature at fixtures, especially for showerings or bathing, generally will require additional tempering for personal comfort and safety. Due to the potential hazards associated with electric components located in bathroom areas, any identified concern should be addressed immediately. Ground-Fault Circuit-Interrupters (GFCIs) are recommended for all bathroom receptacle outlets.

SUPPLEMENTAL INFORMATION - Review the additional details below. General Conditions - Bathrooms are high use areas with many components subject to periodic malfunction, particularly those related to the plumbing system. Normal usage could not be simulated during the inspection; therefore, anticipate the possibility of leakage or other concerns developing with normal usage/ aging or as latent conditions are discovered with removal of carpeting, tile, shower pans, etc. The function and watertightness of fixture overflows or other internal fixture components generally cannot be assessed. The watertightness of all tile, enclosures, and other surfaces must be maintained on a regular basis. Water Temperatures - The hot-water supply to all fixtures should be maintained at a safe temperature at all times. Water temperatures in excess of 120° F (49° C) generally represent a scalding hazard for most peoples; however, children and some adults are at risk of injury at even lower temperatures. Caulking/Grouting - Caulking/grouting work is required to maintain watertightness of tilework and tub/shower enclosures. Check for substrate damage when surface damage or leakage is present. GFCI Test - While a defective GFCI receptacle may still allow electricity to flow to the receptacle (and appliance), if the field test indicated any actual or suspected malfunction of a GFCI it should be corrected.

BTR030 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 24 of 87 Report ID: 220322-19193HK / Enright 7. KITCHEN Inspection of the kitchen is limited to visible and readily accessible elements as listed herein. Elements concealed from view or not functional at the time of inspection cannot be inspected. The inspection of cabinetry is limited to functional unit conditions based on a representative sampling; finishes and hardware issues are not included. The inspection of appliances, if performed, is limited to a check of the operation of a basic representative cycle or mode and excludes evaluation of thermostatic controls, timing devices, energy efficiency considerations, cooking or cleaning adequacies, self-cleaning functions, the adequacy of any utility connections, compliance with manufacturer installation instructions, appliance accessories, and full appliance features (i.e., all cycles, modes, and controls). Portable appliances or accessories such as washer, dryers, refrigerators, microwaves, and ice makers are generally excluded. Additional information related to kitchen elements and appliances may be found under other headings in this report.

RANGE: DISHWASHER: MICROWAVE: Estimated Age: 10 Years Estimated Age: 10 Years Estimated Age: 10 Years DISPOSAL: VENTILATOR: Estimated Age: 10 Years Recirculating Integral w/ Microwave

S F P NA NI 7.0 PLUMBING / SINK Shut-off valves are stiff. 7.1 FLOOR 7.2 WALLS / CEILING Normal wear.

Needs paint touch up. 7.3 ELECTRIC / GFCI Recommend adding GFCI protected plugs at all locations to meet current safety standards. Modern homes have GFCI protected appliances. Outlets at the refrigerator and to the right are not GFCI protected. Outlets below the sink counter are not GFCI but are labeled GFCI. Recommend adding GFCI outlets for safety.(Picture 2) (Picture 3) 7.4 RANGE Normal wear. 7.5 MICROWAVE Normal wear. 7.6 DISHWASHER Normal wear. 7.7 DISPOSAL Disposal is noisy and vibrates a lot when running. Repair as needed.. 7.8 VENTILATOR 7.9 CABINETRY S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

BTR031 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 25 of 87 S F P NA NI 7.10 COUNTERTOP S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

7.0 PLUMBING / SINK (Picture 1) 7.3 ELECTRIC / GFCI (Picture 1)

7.3 ELECTRIC / GFCI (Picture 2)

7.3 ELECTRIC / GFCI (Picture 3)

BTR032 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 26 of 87 7.4 RANGE (Picture 1)

7.4 RANGE (Picture 2)

7.5 MICROWAVE (Picture 1) 7.5 MICROWAVE (Picture 2)

BTR033 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 27 of 87 7.6 DISHWASHER (Picture 1)

7.6 DISHWASHER (Picture 2)

7.7 DISPOSAL (Picture 1) NOTE: Many appliances typically have a high maintenance requirement and limited service life (5-12 years). Operation of all appliances should be confirmed during a pre-closing inspection. Obtain all operating instructions from the owner or manufacturer; have the homeowner demonstrate operation, if possible. Follow manufacturers' use and maintenance guidelines; periodically check all units for leakage or other malfunctions. All cabinetry/countertops should also be checked prior to closing when clear of obstructions. Utility provisions and connections, including water, waste, gas, and/or electric may require upgrading with new appliances, especially when a larger or upper-end appliance is installed. Ground-Fault Circuit-Interrupters (GFCIs) are recommended safety devices for all homes. Any water leakage or operational defects should be addressed promptly; water leakage can lead to mold and hidden/structural damage.

SUPPLEMENTAL INFORMATION - Review the additional details below. Appliances - Appliance evaluations are outside the scope of a standard home inspection in many areas and are only inspected if so indicated. When performed, evaluations are limited to a basic operations check of only listed units and generally exclude thermostatic or timer controls, energy efficiency considerations, cooking or cleaning adequacies, appliance accessories, washer/dryers, refrigerators, ice makers and any portable appliances. Appliances

BTR034 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 28 of 87 typically have a 5-10 year service life. Operation of all appliances should be confirmed during a pre-closing inspection; have owner demonstrate operation if possible. Obtain all operating instructions from the owner or manufacturer. Appliance Utilities - Appliance inspections do not include evaluation of the adequacy or capacity of any utility or utility connections or compliance with code or manufacturer requirements. Upgrades to water, waste, gas or electric lines may be required to meet specifications of any particular appliance; especially when a new or larger capacity appliance is added. Cooking Appliances - Cooking adequacies, anti-tip features, self-cleaning cycles and other accessories are not evaluated as part of a home inspection. While the proper tip over protection cannot be verified during a home inspection, all units should be checked to confirm manufacturer recommended tip-protection has been installed as a precautionary measure. Microwaves - The evaluation of microwave units is not included in a standard inspection. The cooking adequacy of these units can vary. Follow manufacturer's guidelines; check periodically for leakage or other malfunctions. Disposals - Any assessment of a garbage disposal is limited to a visual check of motor operation. No assessment of the unit's ability to grind/dispose of waste was made. This is a high maintenance item. Dishwashers - Any assessment of an installed dishwasher is limited to a single cycle operation of the motor/pump and visual check of readily accessible components. Dishwashing/cleaning adequacy and soap dispenser function were not evaluated. This is a high maintenance item. Seal leaks may develop after vacancy or other inactive periods. Electric/GFCI - GFCIs are required in the kitchen and bathrooms of most newer houses; they are a recommended safety improvement for older houses. Spray Attachment - A sink spray attachment is an optional accessory item. Repair to prevent any consequential damage from water leakage. In some cases, it may be necessary to replace the faucet in order add a sprayer or restore/ repair an existing one. Dishwasher Air Gap - Faulty installation/drainage problems or other factors may cause dishwasher drain water to backup out and leak from the sink level air vent. Have the unit checked and evaluated by a qualified serviceperson. GFCI Test - Ground-Fault Circuit-Interrupters (GFCIs) are required in the kitchens of most newer houses; they are a recommended safety improvement for older houses. Due to the high hazard potential of electric components in the kitchen area, any identified concern should be addressed immediately. While a defective GFCI receptacle may still allow electricity to flow to the receptacle (and appliance), if the field test indicated any actual or suspected malfunction of a GFCI it should be corrected.

BTR035 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 29 of 87 Report ID: 220322-19193HK / Enright 8. INTERIOR ELEMENTS Inspection of the house interior is limited to readily accessible and visible elements as listed herein. Elements and areas that are inaccessible or concealed from view by any means cannot be inspected. Aesthetic and cosmetic factors (e.g., paint and wallpaper) and the condition of finish materials and coverings are not addressed. Window and door evaluations are based on a random sampling of representative units. It is not possible to confirm safety glazing or the efficiency and integrity of insulated window/door units. Auxiliary items such as security/safety systems (or the need for same), home entertainment or communication systems, structured wiring systems, doorbells, telephone lines, central vacuums, and similar components are not included in a standard home inspection. Due to typical design restrictions, inspection of any fireplace, stove, or insert is limited to external conditions. Furthermore, such inspection addresses physical condition only; no code/fire safety compliance assessment or operational check of vent conditions is performed. Additional information on interior elements may be provided under other headings in this report, including the FOUNDATION/SUBSTRUCTURE section and the major house systems. PREDOMINANT WALLS & CEILINGS: PREDOMINANT FLOORS: PREDOMINANT WINDOWS: Wood Frame w/ Drywall Wood Frame at Second Floor Sliders Concrete Slab at First Floor w/Insulated Glass w/ Carpeting and Sheet Goods FIREPLACES/STOVES: DETECTORS: N/A Location: Hallway/Sleeping Area Type: Battery Operated Type: Hard-Wired

S F P NA NI 8.0 CEILINGS Noted unfinished repair work that needs finishing. 8.1 WALLS Noted unfinished repair work that needs finishing. 8.2 FLOORS (FRAMED) Not able to view due to design.

Floor coverings are worn; repair as required. 8.3 FLOORS (SLAB) Covered areas are indirectly inspected. Surface coverings are worn and damaged. Repair as needed. 8.4 STAIRS 8.5 RAILINGS Guardrails need to be secure and positioned at the correct height and with suitable spacing between spindles or balusters (a 4-inch maximum spacing is now the standard. 8.6 WINDOWS Insulated (double or triple glaze) windows and doors are subject to hard-to-detect failure of the airtight seal between panes. This failure can result in moisture and/or staining of the unit that can vary seasonally and increase with time. While actual/suspect seal failure may be noted, it is not within the scope of a standard inspection to assess the seal integrity of these type units. A pre-closing check of all units when house is clear of drapes, window coverings, etc. and the view of the windows is unobstructed is advised.

Window latches need repair to secure the window properly.(Picture 1)

Several windows need repair to the balance springs. (Picture 2)

The plastic trim on some windows is cracking. Repair as needed.(Picture 3) (Picture 4)

Windows need cleaning.(Picture 6) Several windows will not open and need general repair.. 8.7 ROOM DOORS Normal wear for age. 8.8 SLIDER/PATIO DOORS Screen doors are missing.

S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

BTR036 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 30 of 87 S F P NA NI Door is hard to slide. Repair. 8.9 DETECTOR TEST Recommend installing modern smoke detectors with battery backup in all sleeping rooms. Replace if over years old. Recommend installing CO detectors in bedrooms. 8.10 FIREPLACE 8.11 FIREPLACE GAS BURNERS S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

8.0 CEILINGS (Picture 1) Kitchen ceiling 8.0 CEILINGS (Picture 2) Family room

8.1 WALLS (Picture 1) Wall cracking needs general 8.1 WALLS (Picture 2) Needs touch up work repair.

BTR037 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 31 of 87 8.3 FLOORS (SLAB) (Picture 1)

8.3 FLOORS (SLAB) (Picture 2) Unfinished work

BTR038 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 32 of 87 8.5 RAILINGS (Picture 1)

8.6 WINDOWS (Picture 1) Will not latch

8.6 WINDOWS (Picture 2) 8.6 WINDOWS (Picture 3)

BTR039 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 33 of 87 8.6 WINDOWS (Picture 4) 8.6 WINDOWS (Picture 5) Not latching

8.6 WINDOWS (Picture 6) 8.6 WINDOWS (Picture 7)

8.8 SLIDER/PATIO DOORS (Picture 1)

BTR040 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 34 of 87 8.8 SLIDER/PATIO DOORS (Picture 2) 8.9 DETECTOR TEST (Picture 1) NOTE: All homes are subject to indoor air quality concerns due to factors such as venting system defects, outgassing from construction materials, smoking, and the use of house and personal care products. Air quality can also be adversely affected by the growth of molds, fungi and other micro-organisms as a result of leakage or high humidity conditions. If water leakage or moisture-related problems exist, potentially harmful contaminants may be present. A home inspection does not include assessment of potential health or environmental contaminants or allergens. For air quality evaluations, a qualified testing firm should be contacted. All homes experience some form of settlement due to construction practices, materials used, and other factors. A pre-closing check of all windows, doors, and rooms when house is clear of furnishings, drapes, etc. is recommended. If the type of flooring or other finish materials that may be covered by finished surfaces or other items is a concern, conditions should be confirmed before closing. Lead-based paint may have been used in the painting of older homes. Chimney and fireplace flue inspections should be performed by a qualified specialist. Regular cleaning is recommended. An assessment should be made of the need for and placement of detectors. All smoke and carbon monoxide detectors should be tested on a regular basis.

SUPPLEMENTAL INFORMATION - Review the additional details below. Structural Components - Evaluation of wall, ceiling or floor components is generally limited to readily visible structural conditions. Aesthetic or cosmetic factors, (e.g., paint, wallpaper) or the condition of finish materials or coverings are not considered unless specifically noted. Furthermore, it is not possible to determine the wall insulation, type or condition of surfaces or hidden structural concerns that may exist under floor cover, carpeting, paneling, drop ceilings, etc. If the type flooring is a concern, it should be confirmed before closing. Indoor Air Quality/Mold - All houses are potentially subject to indoor air quality concerns due to numerous factors such as improper venting systems, outgassing from construction materials, etc. Air quality can also be adversely affected by the growth of molds, fungi and other micro-organisms—most are results of excess moisture conditions. A home inspection does not include assessment of potential health of environmental contaminants or allergens. If leakage occurs of detrimental moisture conditions exist or develop the possibility of potentially harmful contaminants exist and therefore should be immediately addressed. For air quality evaluations, a qualified testing firm should be contacted. Windows and Doors - Windows and door evaluations are based on a random sampling of a representative number of units. All units should be checked by the buyer for possible operational concerns or other deficiencies. Unless noted, presence of safety glazing at windows/doors is not evaluated. Insulated Glass - Insulated (double or triple glaze) windows and doors are subject to hard-to-detect failure of the airtight seal between panes. This failure can result in moisture and/or staining of the unit that can vary seasonally and increase with time. While actual/suspect seal failure may be noted, it is not within the scope of a standard inspection to assess the seal integrity of these type units. A pre-closing check of all units when house is clear of drapes, window coverings, etc. and the view of the windows is unobstructed is advised. Infiltration/Leakage - The particular cause of a leak, or the status of any prior leakage conditions, cannot be readily verified in most cases. If any possible causes for leakage anywhere in the house are noted, it should be understood that additional unanticipated factors may also be contributing to or causing the condition. Hidden damage may exist. All areas of potential concern should be attended to and/or monitored for leakage. Any renovation or finish work should only start after verification and correction of the cause of leakage. Smoke/CO Detectors - Smoke/fire detection systems and fire extinguishers are generally recommended for all houses, and may be required in some areas. Carbon monoxide and gas detectors are also recommended for houses with fuel-burning appliances, fireplaces or attached garages. Any installed systems should be checked/serviced at least monthly. The potential for elevated carbon monoxide levels exists in most houses, particularly if an attached garage of fuel burning units are present. Ceiling Fans - No determination is made regarding ceiling fan mounting adequacy, wiring methods, or product recall status as part of a standard inspection. As with other electric fixtures, fan evaluation is limited to assessment of basic electric supply. All fans should be checked for the potential concerns noted above. Window/Door Seals - Replacement of insulated glass windows or doors is usually required to correct failed or defective vacuum seals. Fortunately, the insulation value is usually not significantly reduced. Replacement time frame may be discretionary; however, conditions will gradually worsen with time.

BTR041 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 35 of 87 Report ID: 220322-19193HK / Enright 9. FOUNDATION / SLAB The inspection of the house foundation/slab is limited to readily visible and access elements as listed herein. Most areas of a concrete house slabs are concealed from view due to foundation plantings, finished walls, high exterior grade lines, floor coverings, furnishings and other elements, and therefore cannot be inspected. Comments provided in this section only apply to the house slab; basement and garage slabs are typically covered in the respective report sections. Neither the inspection nor report includes geological surveys, soil compaction studies, ground testing, evaluation of the effects of or potential for earth movement such as earthquakes, landslides, or sinking, rising or shifting for any reason, or determination of prior flooding or water penetration. Furthermore, a standard home inspection is not a wood-destroying insect inspection, an engineering evaluation, a design analysis, or a structural adequacy study, including that related to high-wind or seismic restraint requirements. FLOOR SLAB DESCRIPTION: SPECIAL LIMITATIONS: Whole House Excessive Storage/Belongings Post-Tension Slab Completely Covered by Floor Covering Completely Covered by Tile/Carpeting

S F P NA NI 9.0 SLAB EXTERIOR / EDGE Noted areas where vegetation covers the siding. Repair as needed. Noted small foundation cracks.

Noted signs of drill holes from possible termite treatments. Recommend further review of treatment history. 9.1 HOUSE FLOOR SLAB Areas could not be observed to report on conditions due to floor coverings, furnishings, or other obstructions. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

NOTE: All foundations are subject to settlement and movement. Improper/inadequate grading or drainage can cause or contribute to foundation damage and/or failure and water penetration. Deficiencies must be corrected and proper grading/drainage conditions must be maintained to minimize foundation and water penetration concerns. If significant foundation movement or cracking is indicated, evaluation by an engineer or qualified foundation specialist is recommended. All wood components are subject to decay and insect damage; a wood-destroying insect inspection is recommended. Should decay and/or insect infestation or damage be reported, a full inspection should be made by a qualified specialist to determine the extent and remedial measures required. Insulation and other materials obstructing structural components are not normally moved or disturbed during a home inspection. Obstructed elements or inaccessible areas should be inspected when limiting conditions are removed. In high-wind or high-risk seismic areas, it would be advisable to arrange for an inspection of the house by a qualified specialist to determine whether applicable construction requirements are met or damage exists. Should you seek advice or wish to arrange a new inspection for elements not visible during the inspection, please contact the Inspection Company. Even slab homes are subject to water penetration concerns. It is not possible to accurately determine the extent of any past or current conditions or to predict future conditions or concerns. It is recommended that the homeowner be contacted for details about the nature of past and current water penetration and moisture-related conditions. The homeowner and local authorities should also be questioned on the nature of any local flooding or water run-off conditions. Additional information related to the house structure or water penetration may be found under many other section headings in this report.

SUPPLEMENTAL INFORMATION - Review the additional details below. WDI Treatment - If there are indications of prior treatment of the house for wood destroying insects, obtain documentation from owner on purpose and methods employed. No adequacy/contamination evaluations were performed. Termite Issues - Slab homes are particularly prone to termite infestation. Should any indications of potential/actual infestation or conditions conducive to infestation be found, a qualified exterminator should assess the property for infestation concerns/treatment needs. If there are indications of prior treatment of the house for wood destroying insects, obtain documentation from owner on purpose and methods employed. Slab construction may also limit the ability to fully treat for wood-destroying insects by conventional means. The soil under new slabs in areas with a high risk for termite infestation is typically pre-treated. No adequacy/contamination evaluations are performed as part of a standard home inspection.

BTR042 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 36 of 87 Report ID: 220322-19193HK / Enright 10. ELECTRIC SYSTEM The inspection of the electric systems is limited to readily visible and access elements as listed herein. Wiring and other components concealed from view for any reason cannot be inspected. The identification of inherent material defects or latent conditions is not possible. The description of wiring and other components and the operational testing of electric devices and fixtures are based on a limited/random check of representative components. Accordingly, it is not possible to identify every possible wiring material/type or all conditions and concerns that may be present. Inspection of Ground-Fault Circuit-Interrupters (GFCIs) is limited to the built-in test functions. No assessment can be made of electric loads, system requirements or adequacy, circuit distribution, or accuracy of circuit labeling. Auxiliary items and electric elements (or the need for same) such as surge protectors, lighting protection systems, generators, security/safety systems, home entertainment and communication systems, structured wiring systems, low-voltage wiring, and site lighting are not included in a standard home inspection. Additional information related to electric elements may be found under other many other headings in this report. HOUSE SERVICE: SERVICE PANEL: DISTRIBUTION PANEL: Service Line: Underground Type: Circuit Breaker Type: Circuit Breaker Panel Est. Service Capacity: 120/240 Volts; 200 Amps Main Disconnect: 200 Amps Est. Capacity: 200 Amps Type Service Feeder: Aluminum Location: Exterior Main Disconnect: 200 Amps Type Service Feeder: Copper Location: Exterior Est. Feeder Capacity: 200 Amps PANEL CIRCUITS: CIRCUIT-INTERRUPTERS: 120 Volt Circuits: Copper Wire GFCI: At Receptacle Outlets 240 Volt Circuits: Copper & Aluminum AFCI: None Observed

S F P NA NI 10.0 SERVICE / ENTRANCE LINE 10.1 SERVICE GROUNDING PROVISIONS Not all grounding connections are visible. 10.2 MAIN DISCONNECT(S) 10.3 DISTRIBUTION PANEL No determination was made of individual circuit distribution or accuracy of any circuit labeling. Recommend tracing and labeling, or confirm correct labeling of all circuits. 10.4 SUBPANEL(S) 10.5 DEVICES (Picture 3) Light fixtures, ceiling fans, etc., are generally randomly checked to assess basic wiring conditions. Any inoperative unit may be due to a defective fixture or bulb, connection to undetected switch or other factors. Extra light and fan switches need to be wired properly to control fans, lights and outlets for several rooms.(Picture 4) (Picture 5) Remote controls for fan/lights should be restored to operate remotely.(Picture 1) Lights are not working and may be burnt out. Stairway light not working (Picture 2) 10.6 WIRING / CONDUCTORS 10.7 GFCI TEST Recommend installing GFCI protected outlets at hazardous locations. All outlets in the kitchen, laundry, garage, bathrooms, including dedicated appliances should be protected by GFCI outlets for safe operation. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

BTR043 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 37 of 87 10.5 DEVICES (Picture 1) Could not operat the family 10.3 DISTRIBUTION PANEL (Picture 1) room fan.

10.5 DEVICES (Picture 2) Stairway light not working 10.5 DEVICES (Picture 3)

10.5 DEVICES (Picture 5) Extra light and fan switches 10.5 DEVICES (Picture 4) No bulbs need to be wired properly to control fans, lights and outlets for several rooms NOTE: Older electric service may be minimally sufficient or inadequate for present/future needs. Service line clearance from trees and other objects must be maintained to minimize the chance of storm damage and service disruption. The identification of inherent electric panel defects or latent conditions is not possible. It is generally recommended that aluminum-wiring systems be checked by an electrician to confirm acceptability of all connections and to determine if any remedial measures are required. GFCIs are recommended for all high hazard areas (e.g., kitchens, bathrooms, garages and exteriors). AFCIs are relatively new devices now required on certain circuits in new homes. Consideration should be given to adding these devices in existing homes. The regular testing of GFCIs and AFCIs using the built-in test function is recommended. Recommend tracing and labeling of all circuits, or confirm current labeling is correct. Any electric defects or capacity or distribution concerns should be evaluated and/or corrected by a licensed electrician.

BTR044 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 38 of 87 SUPPLEMENTAL INFORMATION - Review the additional details below. Electrical System - Evaluations and material descriptions are based on a limited/random check of components. Accordingly, it is not possible to identify every possible condition or concern in a standard inspection. All electric defects/potential concerns should be evaluated/corrected by a licensed electrician. Panel/Circuit Wiring - Aluminum wiring is common on service feeders and major appliance circuits. All aluminum connections should be checked periodically. If household circuits are listed as aluminum wiring, review any inspector comments and general aluminum (120v) wiring comments. The operation or adaptability of any 240 volt dedicated appliance circuit for use with a particular appliance was not determined. Ground-Fault Circuit Interrupters - GFCIs are designed to improve personal safety and are recommended for all houses. Regular testing of GFCIs is required to ensure proper operation and protection. In most areas GFCIs have only been required on certain circuits since the mid-1970s. It is recommended that GFCIs be installed in all high hazard areas (e.g., kitchens, bathrooms, garages and exteriors). Arc-Fault Circuit Interrupters - As of January 1st, 2002 many areas required the installation of a safety device, known as an Arc-Fault Circuit-Interrupter (AFCI's), in new construction. The purpose of an AFCI is to reduce fire hazards associated with frayed wires and electric arcing, particularly in areas such as living rooms and bedrooms were corded fixtures are used. AFCI's are not be evaluated as part of a standard home inspection. If present, AFCI devices should be checked periodically. If not present consider upgrading for safety. Should an AFCI "trip," it should be left in the tripped" or "off" position, and arrangements should be made to have the circuit in question checked by a licensed electrician. Service Disconnects - The absence of a single or sub-main disconnect generally does not effect system function but may be required and/or pose a potential safety hazard. Panel Circuit Labeling - No determination was made of individual circuit distribution or accuracy of any circuit labeling. Recommend tracing and labeling, or confirm correct labeling, of all circuits. Auxiliary/Low Voltage Systems - Evaluation of ancillary, low voltage electric or electronic equipment (e.g., TV, doorbell, computer, cable, lightning protection, surge protection, low voltage lighting, intercoms, site lighting, alarms etc.,) is not performed as part of a standard home inspection. House Service Line - The service line must have adequate clearance above the ground and from other objects (trees, poles, etc.) and must be maintained in a weathertight condition. GFCI Test - While a defective GFCI receptacle may still allow electricity to flow to the receptacle (and appliance), if the field test indicated any actual or suspected malfunction of a GFCI, it should be corrected. System Ground - All systems require a ground rod or other suitable grounding provision including a jumper over any water meter. Questionable grounding provisions should be checked/confirmed. Light Fixtures/Switches - Light fixtures, ceiling fans, etc., are generally randomly checked to assess basic wiring conditions. Any inoperative unit may be due to a defective fixture or bulb, connection to undetected switch or other factors. Non-Grounding Receptacles - While older two-prong receptacles may be functional, an upgrade is recommended if they are non-polarized, located in a high use/hazardous area, or if usage needs dictate. In many cases, wiring work will also be required. Non-grounded three prong receptacles are an imminent safety concern and should be corrected. Site Lighting/Wiring - Advise check of all site lighting components to ensure proper wiring procedures/operation. Concealed Electric - Due to house design, aside from electric devices and fixtures visible within the house, all electric system components are concealed and therefore could not be inspected. While it may be difficult to fully assess electric system conditions without opening walls or other destructive measures, an inspection and evaluation by a licensed electrician is recommended as a precautionary measure.

BTR045 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 39 of 87 Report ID: 220322-19193HK / Enright 11. COOLING SYSTEM The inspection of cooling systems (air conditioning and heat pumps) is limited to readily visible and accessible elements as listed herein. Elements concealed from view or not functional for any reason cannot be inspected. A standard home inspection does not include a heat gain analysis, cooling design or adequacy evaluation, energy efficiency assessment, installation compliance check, or refrigerant issues. Furthermore, portable units or add-on components such as electronic air cleaners are not inspected, unless specifically indicated. The functional check of cooling systems is limited to the operation of a basic cycle or mode and excludes the evaluation of thermostatic controls, timing devices, analysis of distribution system flow or temperatures, or operation of full system features (i.e., all cycles, modes, and controls). Air conditioning systems are not checked in cold weather. Additional information related to the cooling system may be found under other headings in this report, including the HEATING SYSTEM section. AIR CONDITIONING SYSTEM 1: AIR CONDITIONING SYSTEM 2: SPECIAL LIMITATIONS: Brand: Carrier Brand: Carrier Heat Pump tested only in Cooling Mode Type: Electric Central Split Type: Electric Central Split Type: Heat Pump Type: Heat Pump Est. Age: 20+ Years Est. Age: 20+ Years Design Life: 7-10 Years Design Life: 7-10 Years Distribution: Ducted w/ Registers Distribution: Ducted w/ Registers Location: Attic Location: Attic Location: Outside Location: Exterior

S F P NA NI 11.0 COOLING SYSTEM--COOLING SYSTEM 1 (1) No evaluations are made as part of a standard home inspection regarding heating, ventilation, air conditioning or heat pump system design, system, adequacy, compliance with current energy standards or costs, and other factors that may be associated with the need to or desire to repair, replace, or upgrade any equipment. If new heat pump equipment is required or desired, now or in the future, in addition to costs associated with the purchase and installation of the equipment itself, there may be additional expenses related to structural alteration or air handler and distribution system replacement or alterations. For additional information on energy efficiency requirements contact www.doe.gov. "Due to environmental concerns, laws have been passed mandating the phase-out of cooling/heat pump equipment using certain refrigerants such as Freon (R-22)after Jan.1 2020. Despite these requirements servicing of equipment using R-22 may still be possible; however, when significant repairs for older units are required, replacement may be the most practical approach." (2) 22.4 RLA 73-67=6 deg temp diff. Recommend annual service to improve performance. Normal readings should be between 16 to 24 deg temp diff.. 11.1 OUTDOOR UNIT WITH SAFETY SHUT OFFS Weather worn.

The tubing should be kept insulated and protected from physical damage. If any damage/leakage is noted, a thorough inspection should be performed by a service company. 11.2 INDOOR BLOWER and Filter Recommend periodic cleaning of air return cover and regular changing of the air filter. 11.3 CONDENSATE PROVISIONS Keep drainage path clear. Drain pipe at the west siding needs repair. 11.4 DUCTWORK and supply vents to each room 11.5 THERMOSTAT 11.6 COOLING SYSTEM--COOLING SYSTEM 2 (1) No evaluations are made as part of a standard home inspection regarding heating, ventilation, air conditioning or heat pump system design, system, adequacy, compliance with current energy standards or costs, and other factors that may be associated with the need to or desire to repair, replace, or upgrade any equipment. If new heat pump equipment is required or desired, now or in the future, in addition to costs associated with the purchase and installation of the equipment itself, there may be additional expenses related to structural alteration or air handler and distribution system replacement or alterations. For additional information on energy efficiency requirements contact www.doe.gov. (2) 13.8 RLA 22-57=15 deg temp diff. Recommend annual service to improve performance. Normal readings should be between 16 to 24 deg temp diff.. S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

BTR046 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 40 of 87 S F P NA NI 11.7 OUTDOOR UNIT Weather worn. 11.8 INDOOR BLOWER/FAN Recommend periodic cleaning of air return cover and regular changing of the air filter. Filter is missing. 11.9 CONDENSATE PROVISIONS Keep drainage paths clear. 11.10 DUCTWORK 11.11 THERMOSTAT S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

11.1 OUTDOOR UNIT WITH SAFETY SHUT OFFS (Picture 1)

11.1 OUTDOOR UNIT WITH SAFETY SHUT OFFS (Picture 2)

BTR047 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 41 of 87 11.1 OUTDOOR UNIT WITH SAFETY SHUT OFFS (Picture 3)

11.3 CONDENSATE PROVISIONS (Picture 1)

11.3 CONDENSATE PROVISIONS (Picture 2) 11.7 OUTDOOR UNIT (Picture 1)

BTR048 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 42 of 87 11.9 CONDENSATE PROVISIONS (Picture 1) NOTE: Regular cooling system maintenance is important. The older the unit the greater the probability of system deficiencies or failure. Inadequate cooling or other system problems may not be due simply to an inadequate refrigerant charge, as more significant concerns may exist. Condensate lines and pumps, if present, should be checked regularly for proper flow; backup or leakage can lead to mold growth and structural damage. All condensate drains must be properly discharged to the exterior or a suitable drain using an air gap. Cooling comfort will vary throughout most houses due to house or system design or other factors. Filters need to be replaced/cleaned on a regular basis; periodic duct cleaning may also be required. Cooling systems cannot be safely or properly evaluated at low exterior temperatures. Arrange for an inspection when temperatures are at moderate levels for several days. Servicing or repair of cooling systems should be made by a qualified specialist.

SUPPLEMENTAL INFORMATION - Review the additional details below. Central Cooling - Evaluations are usually restricted to the basic operation of electric central air conditioning and heat pump systems. No heat gain, sizing, or design evaluations were performed. Thermostat calibration, accuracy and adequacy of conditioned air distribution were not determined. The evaporator coil (indoor coil) is not visible for inspection. Cool/cold weather operation/evaluation is not part of a standard inspection. No assessment was made related to the use of or potential hazards of any system refrigerant. Heat Pumps - Heat pumps are designed to operate all year to provide cooling and heating. Most heat pumps have supplemental heating systems for cold weather (<40° F or 5° C). Due to design, anticipate low air flow/temperatures from registers. Also review pertinent HEATING SYSTEM comments. Identification of the presence of a heat pump unit (versus Central Cooling) is sometimes difficult; no verification of system type is made as part of the standard inspection. Single Mode Heat Pump Operation - Due to system design factors, only a single mode operational test of a Heat Pump may be performed. While many of the same components function in both the heating and cooling modes, evaluation of the reversing valve function may not be possible, particularly if unit can only be operated in the cooling mode. Maintenance/Service - Regular cooling system maintenance is important. Due to the numerous causes of any system malfunction, assessment by a qualified cooling serviceman is advisable. Periodic refrigerant recharging may be needed; such conditions may not be predictable. Condensate back up or leakage can lead to mold growth. Outdoor Unit - The outdoor unit base should be maintained in a reasonably level position. The coils will require periodic cleaning; clearance from vegetation/ obstructions should also be provided. Condensate Removal - All condensate must be properly discharged to the exterior or a suitable drain with an air gap. Condensate lines and pumps, if present, should be checked for proper flow regularly. Blower/Filters) - Missing or clogged filters can affect system operation and possibly reduce the service life of the unit. Replace/clean filters when needed. Ductwork/blower cleaning may also be required periodically, particularly if the unit was operated without a filter. Distribution System - Due to system design, balancing methods or other factors, airflow and/or supply provisions to areas appear limited/uneven. Improve as required or desired. Anticipate heat stratification. Ceiling Fans - No determination is made regarding ceiling fan mounting adequacy, wiring methods, or product recall status as part of a standard inspection. As with other electric fixtures, fan evaluation is limited to assessment of basic electric supply. All fans should be checked for the potential concerns noted above.

BTR049 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 43 of 87 Report ID: 220322-19193HK / Enright 12. HEATING SYSTEM The inspection of heating systems is limited to readily visible and accessible elements as listed herein. Elements concealed from view or not functional at the time of inspection for any reason cannot be inspected. A standard home inspection does not include a heat-loss analysis, heating design or adequacy evaluation, energy efficiency assessment, installation compliance check, chimney flue inspection or draft test, solar system inspection, or buried fuel tank inspection. Furthermore, portable units and system accessories or add-on components such electronic air cleaners, humidifiers, and water treatment systems are not inspected, unless specifically indicated. The functional check of heating systems is limited to the operation of a basic cycle or mode and excludes the evaluation of thermostatic controls, timing devices, analysis of distribution system flow or temperatures, or operation of full system features (i.e., all cycles, modes, and controls). Additional information related to the heating system may be found under other headings in this report, including the COOLING SYSTEM section. HEATING SYSTEM 1: HEATING SYSTEM 2: SPECIAL LIMITATIONS: Type: Heat Pump Type: Heat Pump Power Off/On Vacant House Brand: Carrier Fuel: Electric HP - Not Operated in Heat Mode Fuel: Electric Location: Attic Location: Attic Est. Age: 20-22 Years Location: Exterior Design Life: 10-15 Years Est. Age: 20-22 Years Distribution: Ducted w/ Registers Design Life: 10-15 Years Distribution: Ducted w/ Registers

S F P NA NI 12.0 HEATING UNIT--SYSTEM 1 Tested in Cooling mode only. 12.1 BURNER 12.2 FUEL LINE AT UNIT AND SAFETY SHUT OFFS 12.3 VENT CONNECTOR 12.4 BLOWER and filters 12.5 DISTRIBUTION SYSTEM and supply vent to each room 12.6 THERMOSTAT 12.7 HEATING UNIT--SYSTEM 2 Tested in cooling mode only. 12.8 BURNER 12.9 FUEL LINES AT UNIT 12.10 VENT CONNECTOR 12.11 BLOWER 12.12 DISTRIBUTION SYSTEM 12.13 THERMOSTAT S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

NOTE: Regular heating system maintenance is important. The older the unit the greater the probability of system deficiencies or failure. Combustion air provisions, clearances to combustibles, and venting system integrity must be maintained for safe operation. Any actual or potential concerns require immediate attention, as health and safety hazards may exist, including the potential for carbon monoxide poisoning. A thorough inspection of heat exchangers by a qualified heating specialist is recommended to determine heat exchanger conditions, particularly if the unit is beyond 5+ years old or any wear is indicated. Heating comfort will vary throughout most houses due to house or system design or other factors. Filters need to be replaced/cleaned on a regular basis; periodic duct cleaning may be required. Insulation on older heating systems may contain asbestos. Independent evaluation is required to address any possible asbestos or buried fuel tank concerns. Servicing or repair of heating systems should be made by a qualified specialist.

SUPPLEMENTAL INFORMATION - Review the additional details below. Central Heating Systems - Evaluation is limited to an operational check of conventional residential systems. No design or heating adequacy evaluation, thermostat calibration assessment, heat loss analyses or active/passive solar systems evaluations are performed as part of a standard inspection. Furthermore, no specific evaluations were performed related to the presence of any fuel storage tanks or asbestos-containing materials. Independent evaluation is required to address any possible asbestos or tank concerns. Heat Pumps - A heat pump is designed to operate all year to provide cooling and heating. Most heat pumps have supplemental heating systems for cold weather (< 40° F or 5° C). Due to design, anticipate low airflow/temperatures from registers. Also review pertinent HEATING SYSTEM comments. Identification of the presence of a heat pump unit (versus Central Cooling) is sometimes difficult; no verification of system type is made as part of the standard inspection. Maintenance/Service - Servicing or repair of the heating system normally must be done by a qualified service company; most utility companies only service/ handle gas supply concerns. Blower/Filters) - Missing or clogged filters can affect system operation and possibly reduce the service life of the unit. Replace/clean filters as needed. BTR050 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 44 of 87 Ductwork/blower cleaning may also be required periodically, particularly if the unit was operated without a filter.

BTR051 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 45 of 87 Report ID: 220322-19193HK / Enright 13. PLUMBING SYSTEM The inspection of the plumbing system is limited to readily visible and accessible elements as listed herein. Piping and other components concealed from view for any reason cannot be inspected. Material descriptions are based on a limited/random check of representative components. Accordingly, it is not possible to identify every piping or plumbing system material, or all conditions or concerns that may be present. A standard home inspection does not include verification of the type water supply or waste disposal, analysis of water supply quantity or quality, inspection of private onsite water supply or sewage (waster disposal) systems, assessment/analysis of lead piping/solder or lead-in-water concerns, or a leakage test of gas/fuel piping or storage systems. Furthermore, the function and effectiveness of any shut-off/control valves, water filtration or treatment equipment, irrigation/fire sprinkler systems, outdoor/underground piping, backflow preventers (anti-siphon devices), laundry standpipes, vent pipes, floor drains, fixture overflows, and similar features generally are not evaluated. Additional information related to plumbing elements may be found under other headings in this report, including BATHROOMS and KITCHEN. WATER SUPPLY PIPING: DRAIN/WASTE LINES: LOCATION OF SHUT-OFFS: Copper Where Visible Plastic Water: At Meter Plastic (PVC/ABS) Water: At Left Side of House SPECIAL LIMITATIONS: Water Off At Main - Vacant House

S F P NA NI 13.0 WATER SUPPLY PIPING The water shut off is located in the front area.

Noted a pressure regulator at the main shut off for water. Keep pressure maintained at a safe level.(Picture 3) 13.1 WATER FUNCTIONAL FLOW AT FIXTURES 100 psi. Too high of pressure; add pressure regulator if above 80 psi. Pressure should be between 40 and 80 psi.(Picture 1) 13.2 DRAIN / WASTE PIPING FUNCTIONAL FLOW All clean out covers must be secured in place at all times. Missing covers may allow water or gas backup or seepage. 13.3 FIXTURE DRAINAGE 13.4 EXTERIOR FAUCET(S) Noted typical leaking at valve stem.

A backflow preventer/anti-siphon device is generally required for exterior faucets and lawn irrigation systems in this area to prevent possible contamination of the water supply condition. Add where needed. 13.5 LAUNDRY AREA AND VENT FAN and dryer vent Normal wear. The vent fan is installed Recommend adding GFCI protected outlets for all outlets. Dryer vent needs periodic cleaning to prevent fire hazards. 13.6 GAS PIPING S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

BTR052 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 46 of 87 13.0 WATER SUPPLY PIPING (Picture 1) 13.0 WATER SUPPLY PIPING (Picture 2)

13.0 WATER SUPPLY PIPING (Picture 3)

13.1 WATER FUNCTIONAL FLOW AT FIXTURES (Picture 1)

BTR053 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 47 of 87 13.2 DRAIN / WASTE PIPING FUNCTIONAL FLOW (Picture 1) NOTE: Recommend obtaining documentation/verification on the type water supply and waste disposal systems. If private onsite water and/or sewage systems are reported/determined to exists, independent evaluation (including water analyses) is recommended. Plumbing systems are subject to unpredictable change, particularly as they age (e.g., leaks may develop, water flow may drop, or drains may become blocked). Plumbing system leakage can cause or contribute to mold and/or structural concerns. Some piping may be subject to premature failure due to inherent material deficiencies or water quality problems, (e.g., polybutylene pipe may leak at joints, copper water pipe may corrode due to acidic water, or old galvanized pipe may clog due to water mineral content). Periodic cleaning of drain lines, including underground pipes will be necessary. Periodic water analyses are recommended to determine if water filtration and treatment systems are needed. Confirm and label gas and water shut-off valve locations. A qualified plumber should perform all plumbing system repairs.

SUPPLEMENTAL INFORMATION - Review the additional details below. Water Supply/Waste Disposal - Neither the source, type nor quality of water supply, nor the method of waste disposal is determined as part of a standard home inspection. Advise obtaining documentation/verification of type systems. If a private water and/or waste system exists, independent evaluation by a specialist is recommended. Plumbing Components - Evaluation of the plumbing system was limited to permanently connected fixtures and readily visible pipe conditions. The function and effectiveness of laundry standpipes, vent pipes, floor drains, fixture overflows, anti-siphon devices and similar items generally cannot be evaluated. Conditions are subject to unpredictable change, e.g., leaks may develop, water flow may drop, drains may become blocked, etc. The detection of sewer gases and the condition/function of sub-slab or in-ground piping is excluded from a standard inspection. In-ground piping is subject to blockage/collapse. Shut Off/Location - Confirm and label gas and water shut-off valve locations. Provide full access at all times. Pressure Regulators - Pressure regulator valve malfunction can result in excessively high or low water pressure. If adjustment of the pressure regulator does not improve conditions, repair or replacement may be required. Excessively high pressures can be detrimental to plumbing system and appliance components. Generally 80 psi is the maximum acceptable. Plastic Piping - Certain types of plastic piping systems have exhibited material or installation deficiencies resulting in premature leakage, particularly polybutylene (PB) piping manufactured prior to the mid 1990s. Some PB piping that developed leaks qualified for a special PB pipe repair program administered by the Consumer Plumbing Recovery Center or other group. Some other settlement programs were also established. Any problems that develop in newer systems may qualify for remedial work under manufacturer warranties. Contact the CPRC, the pipe manufacturer, or a qualified plumber or for assessment of the system and possible remedies if any prior concerns were reported or ongoing concerns exist. Backflow Preventer - These device are required in many areas, on exterior hose bibs (faucets) and at other threaded faucets such as laundry sinks to prevent water supply contamination. Concealed Plumbing - Due to building/unit design, aside from plumbing fixtures visible within the dwelling, all plumbing system components are concealed and therefore could not be inspected.

BTR054 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 48 of 87 Report ID: 220322-19193HK / Enright 14. HOT WATER SUPPLY The inspection of hot water supply systems is limited to readily visible and accessible elements as listed herein. Elements concealed from view for any reason cannot be inspected. All standard water heaters require temperature-pressure relief valves (TPRV); these units are not operated during a standard home inspection but should be checked regularly for proper operation. A standard home inspection does not include evaluation of the adequacy/capacity of hot water supply systems, or inspection of saunas, steam baths, or solar systems. An increase in the hot water supply system capacity may be needed for large jetted baths or other fixtures requiring a large volume of hot water, or when bathroom or plumbing facilities are added or upgraded. Additional information related to the hot water supply system may be found under other headings in this report, including the BATHROOMS and PLUMBING SYSTEM sections. HOT WATER SUPPLY 1: SPECIAL LIMITATIONS: Type: Direct-heated Tank Water and Power Turned Off/ON - Vacant House Brand: American Fuel: Electric Est. 5o Gal. Est. Age: 5 Years Design Life: 7-10 Years Location: Garage

S F P NA NI 14.0 WATER HEATER SYSTEM 1 Recommend adding a drain pan under the water heater to prevent damages from leaks as the water heater ages. Install a new one when the water heater is replaced if the current one needs changing. Normal wear. 14.1 VENT CONNECTOR 14.2 GAS / FUEL LINES AT UNIT 14.3 SAFETY VALVE PROVISIONS S F P NA NI S= Satisfactory, F= Fair, P= Poor/Defective, NA= Not Applicable, NI= Not Inspected

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

14.0 WATER HEATER SYSTEM 1 (Picture 1) 14.0 WATER HEATER SYSTEM 1 (Picture 2) NOTE: Maintaining hot-water supply temperatures at no more that about 120° F (49° C) for will reduce the risk of injury; hot water represents a potential scalding hazard. Anti-scald devices are available as an added safety measure. The combustion chamber or ignition sources of water heaters and other mechanical equipment in garage areas should be positioned/maintained at least 18 inches above the floor for safety reasons. Adequate clearance to combustibles must also be maintained around the unit and any vents. Restraining straps are generally required on heaters in active seismic zones. Safety valve (TPRV) discharge should be through a drain line to a readily visible area that can be monitored. Newer tanks should be drained periodically, but many old tanks are best left alone. Tankless or boiler coils systems have little or no storage capacity; a supplemental storage tank can often be added if needed. A qualified plumber or specialist should perform all water heating system repairs.

SUPPLEMENTAL INFORMATION - Review the additional details below. Domestic Hot Water - The adequacy of the domestic hot water supply or temperatures was not determined. Evaluations are limited to assessment of visual conditions and confirmation of heated water flow to the fixtures. Newer tanks should be drained periodically, but many old tanks are best left alone. Dip Tubes - The dip tube is located in the water heater to direct incoming cold water to the bottom of the tank. Due to a manufacture defect, plastic dip tubes used in many tanks manufactured in 1993-1996 are subject to premature failure. To confirm possible coverage for replacement costs or consequential damage, contact a local plumber or the water heater manufacturer.

BTR055 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 49 of 87 Relief Valves - All standard water heaters require temperature-pressure relief valves (TPRV). These units are not operated during a standard home inspection but should be checked regularly for proper operation. Water Temperatures - Hot water temperature generally should not exceed approximately 120° F (49° C)at any fixture. Elevated temperatures should be corrected. Monitor and adjust as required. Anti-scald devices are available as a safety measure. TPRV Discharge - Valve discharge should be through a drain line to a readily visible area so that it can be monitored. The lines should not be reduced below valve opening size (3/4 inch), or restricted in any way. Metal piping is recommended for the drain line; if plastic is allowed, only high temperature plastic is acceptable. Overflow Pan - Water heaters located within the house or in attic should have an overflow pan under them. An overflow line should also be provided for relief valve discharge to the pan.

BTR056 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 50 of 87 Report ID: 220322-19193HK / Enright 15. WOOD DESTROYING INSECT IMAGES TERMITE REPORT ACCESS INSTRUCTIONS The Wood Destroying Insect Inspection Report (WDIIR) is performed under a separate license from the home inspection report. The report can be reviewed by clicking on the link below this section. It is a PDF attachment to the home inspection report. Once the report is opened in Adobe PDF reader, it can be saved to a computer memory device or printed. Please call HouseMaster at 480-345-8570 if there are any questions. Here are some handy resources: Search Previous Treatments Home Buyer Guide to Termite Treatments With communal property ownership, the responsibility for maintenance of elements will vary with the type property, the master deed, and the building style. Clients purchasing communal property units should review the master deed and contact the owners association and management for information on which elements maintenance needs are the direct responsibility of the individual homeowner or shareholder. Bylaws should also be reviewed for pertinent information on other relevant issues. In many cases, all or portions of certain elements, notably the exterior elements, are considered common elements, and therefore not the direct responsibility of the individual homeowner or shareholder. Home inspection standards do not require that home inspectors inspect common elements or areas of communal properties. Comments may be included in this section related to what is typically considered a common element solely for informational or guidance purposes and should not be considered an inspected element. A home inspector cannot make a legal interpretation of what is or is not a common element. Therefore, only elements of the subject dwelling given an inspection rating in other sections of this report should be considered as having been inspected.

Review REPORT TERMINOLOGY on Introduction Page. Please contact the Company for clarification on ratings or findings if there are any questions.

SUPPLEMENTAL INFORMATION - Review the additional details below. Termite Introduction - The Wood Destroying Insect Inspection Report (WDIIR) is performed under a separate license from the home inspection report. The report can be reviewed by clicking on the link below this section. It is a PDF attachment to the home inspection report. Once the report is opened in Adobe PDF reader, it can be saved to a computer memory device or printed. Please call HouseMaster at 480-345-8570 if there are any questions. Here are some handy resources: Search Previous Treatments Home Buyer Guide to Termite Treatments

BTR057 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 51 of 87 Report ID: 220322-19193HK / Enright

Inspection Report Attachments The following files present the results of ancillary services such as laboratory analyzes, third-party vendor reports, or copies of report information in an alternate format. Related information may be found in the principal inspection report itself. Please contact the office if you do not receive any expected reports or results in a timely fashion. CLICK HERE FOR TERMITE REPORT

BTR058 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 52 of 87 Report ID: 220322-19193HK / Enright SUMMARY OF INSPECTOR COMMENTS This Summary of Inspector Comments is only one section of the Inspection Report and is provided for guidance purposes only. This Summary is NOT A HOME INSPECTION REPORT and does not include information on all conditions or concerns associated with this home or property. The Inspection Report includes more detailed information on element ratings/conditions and associated information and must be read and considered in its entirety prior to making any conclusive purchase decisions or taking any other action. Any questionable issues should be discussed with the Inspector and/or Inspection Company. Note: While listings in this Summary of Inspector Comments may serve as a guide to help prioritize remedial needs, the final decision regarding any action to be taken must be made by the client following consultation with the appropriate specialists or contractors. 1. ROOFING 1.0 ROOF COVERING 1 Poor/Defective Trees should be trimmed away from the house to prevent damage.

Tiles are missing in the front and at the rear. Recommend repair.

1.0 (Picture 1)

1.0 (Picture 2)

BTR059 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 53 of 87 1.0 (Picture 3)

1.0 (Picture 4) rear tile missing

1.1 ROOF COVERING 2 Fair Normal wear noted for age.

1.1 (Picture 1)

BTR060 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 54 of 87 1.1 (Picture 2)

1.2 EXPOSED FLASHING Fair Keep caulked and flashed. 1.3 PLUMBING STACKS Fair Keep caulked and sealed. 1.8 FASCIA / SOFFITS Fair Weather worn. Need caulk and paint.

1.8 (Picture 1)

2. EXTERIOR ELEMENTS 2.0 SIDING and Flashing Fair Noted typical stucco cracks at door and window opening. Repair as needed. Stained stucco at the patio drain. (Picture 3) Repair.

BTR061 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 55 of 87 2.0 (Picture 1)

2.0 (Picture 2)

2.0 (Picture 3) Stained stucco at the patio drain.

BTR062 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 56 of 87 2.0 (Picture 4)

2.1 WINDOWS Fair Insulated (double or triple glaze) windows and doors are subject to hard-to-detect failure of the airtight seal between panes. This failure can result in moisture and/or staining of the unit that can vary seasonally and increase with time. While actual/suspect seal failure may be noted, it is not within the scope of a standard inspection to assess the seal integrity of these type units. A pre-closing check of all units when house is clear of drapes, window coverings, etc. and the view of the windows is unobstructed is advised. Screens need general repairs.

Normal wear. Needs cleaning.

2.2 ENTRY DOORS Fair The screen door is able to swing freely and may cause damage. Recommend installing a door spring to prevent damage. Poor seal noted; correct as desired.

Latch needs repair. (Picture 3) Door hardware has been replaced with a contractor's standard lock set.(Picture 2)

2.2 (Picture 1)

BTR063 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 57 of 87 2.2 (Picture 2)

2.2 (Picture 3)

2.6 FOUNDATION COATING Fair Noted small foundation cracks.

2.7 ELECTRIC / GFCI Fair Fixtures outside are worn.

Door bell and camera need repair.

BTR064 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 58 of 87 2.7 (Picture 1)

2.7 (Picture 2)

2.8 EXTERIOR FAUCET(S) Fair Noted typical leakage from valve stem. Repair as needed.

Lawn water system is not evaluated as part of the standard home inspection. Recommend further evaluation. A backflow preventer/anti-siphon device is generally required for exterior faucets and lawn irrigation systems in this area to prevent possible contamination of the water supply condition. Add where needed.

2.8 (Picture 1)

BTR065 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 59 of 87 3. SITE ELEMENTS 3.0 PATIO(S) and columns Fair Noted drill holes from possible termite treatment. See termite report or treatment receipts.(Picture 2) (Picture 1)

Noted sheetrock tape joints loosening in the ceiling. Repair as needed.(Picture 3)

3.0 (Picture 1)

3.0 (Picture 2)

3.0 (Picture 3)

BTR066 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 60 of 87 3.1 WALKWAYS Fair Noted common cracking.

Noted drill holes from possible termite treatment. See termite report or treatment receipts. Plastic expansion joint needs repair where cracked in the front.

3.1 (Picture 1)

4. GARAGE/CARPORT 4.0 ROOFING Fair Refer to roofing section.

4.2 FLOOR SLAB Fair Storage prevents viewing on the slab and stem walls. THe slab is labeled post tension concrete. Do not drill holes.

4.2 (Picture 1)

BTR067 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 61 of 87 4.2 (Picture 2)

4.3 FOUNDATION Fair Not all foundation is visible due to storage and cabinets.

4.5 WALLS / CEILINGS Fair Noted unfinished walls and ceiling in garage.

4.5 (Picture 1)

4.6 SIDING/TRIM Fair Wood trim is weather worn.

4.7 VEHICLE DOOR(S) Fair Recommend lubrication ... Noted noisy hinges.

BTR068 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 62 of 87 4.7 (Picture 1)

4.9 ELECTRIC / GFCI Poor/Defective Lights are not working and may be burnt out. (Picture 2) added outlet on the west side is not wired correctly and should be GFCI protected. (Picture 1)

4.9 (Picture 1) added outlet on the west side is not wired correctly and should be GFCI protected.

4.9 (Picture 2)

4.10 HOUSE / SERVICE DOOR(S) Satisfactory

BTR069 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 63 of 87 Normal wear.

6. BATHROOMS 6.0 SINK(S)------------------------------------------------BATHROOM ONE Fair Shut off valves are stiff. Use caution if you need to turn. Counter is damaged at the sink. Repair. (Picture 2)

6.0 (Picture 1)

6.0 (Picture 2) Counter is damaged at the sink. Repair.

6.0 (Picture 3)

BTR070 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 64 of 87 6.1 TOILET Fair Shut-off values are stiff.

Toilet"runs"; repair or adjust flush valve as required.

6.2 BATHTUB Fair Finish is worn on the tub; repair/replace as desired.

6.2 (Picture 1)

6.4 SURROUND / ENCLOSURE Fair Normal wear.

6.6 WALLS / CEILING Fair Normal wear.

6.7 VENTILATOR Fair Needs cleaning. Worn.

6.9 SINK(S)---------------------------------------------------------BATHROOM TWO Fair Shut off valves are stiff. Use caution if you need to turn.

Defective stopper noted; correct as required.(Picture 2)

6.9 (Picture 1)

BTR071 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 65 of 87 6.9 (Picture 2)

6.9 (Picture 3)

6.10 TOILET Fair Shut off valve is stiff. Use caution if you need to turn.

The tank components are old/worn/leaking. Repair or replace as needed for proper operation and to prevent the waste of water. 6.11 BATHTUB Fair Stopper missing. Need rubber stopper..

BTR072 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 66 of 87 6.11 (Picture 1)

6.16 ELECTRIC / GFCI Fair Lights need repair. (Picture 1)

6.16 (Picture 1) Lights need repair.

6.17 SINK(S)--------------------------------------------------BATHROOM THREE Fair Shut off valves are stiff. Use caution if you need to turn. Signs of prior leakage. Repair as needed. (Picture 2)

BTR073 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 67 of 87 6.17 (Picture 1)

6.17 (Picture 2) Signs of prior leakage. Repair as needed.

6.21 FLOOR(ING) Fair Normal wear.

6.22 WALLS / CEILING Fair Normal wear.

6.24 ELECTRIC / GFCI Fair Lights are not working. Repair.

BTR074 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 68 of 87 6.24 (Picture 1)

7. KITCHEN 7.0 PLUMBING / SINK Fair Shut-off valves are stiff.

7.0 (Picture 1)

7.2 WALLS / CEILING Fair Normal wear.

Needs paint touch up.

7.3 ELECTRIC / GFCI Poor/Defective Recommend adding GFCI protected plugs at all locations to meet current safety standards. Modern homes have GFCI protected appliances. Outlets at the refrigerator and to the right are not GFCI protected. Outlets below the sink counter are not GFCI but are labeled GFCI. Recommend adding GFCI outlets for safety.(Picture 2) (Picture 3)

BTR075 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 69 of 87 7.3 (Picture 1)

7.3 (Picture 2)

7.3 (Picture 3)

7.4 RANGE Fair Normal wear.

BTR076 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 70 of 87 7.4 (Picture 1)

7.4 (Picture 2)

7.5 MICROWAVE Fair Normal wear.

7.5 (Picture 1)

BTR077 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 71 of 87 7.5 (Picture 2)

7.6 DISHWASHER Fair Normal wear.

7.6 (Picture 1)

7.6 (Picture 2)

7.7 DISPOSAL Fair Disposal is noisy and vibrates a lot when running. Repair as needed..

BTR078 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 72 of 87 7.7 (Picture 1)

8. INTERIOR ELEMENTS 8.0 CEILINGS Fair Noted unfinished repair work that needs finishing.

8.0 (Picture 1) Kitchen ceiling

8.0 (Picture 2) Family room

8.1 WALLS

BTR079 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 73 of 87 Fair Noted unfinished repair work that needs finishing.

8.1 (Picture 1) Wall cracking needs general repair.

8.1 (Picture 2) Needs touch up work

8.2 FLOORS (FRAMED) Fair Not able to view due to design.

Floor coverings are worn; repair as required.

8.3 FLOORS (SLAB) Fair Covered areas are indirectly inspected. Surface coverings are worn and damaged. Repair as needed.

BTR080 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 74 of 87 8.3 (Picture 1)

8.3 (Picture 2) Unfinished work

8.5 RAILINGS Fair Guardrails need to be secure and positioned at the correct height and with suitable spacing between spindles or balusters (a 4-inch maximum spacing is now the standard.

8.5 (Picture 1)

8.6 WINDOWS Poor/Defective

BTR081 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 75 of 87 Insulated (double or triple glaze) windows and doors are subject to hard-to-detect failure of the airtight seal between panes. This failure can result in moisture and/or staining of the unit that can vary seasonally and increase with time. While actual/suspect seal failure may be noted, it is not within the scope of a standard inspection to assess the seal integrity of these type units. A pre-closing check of all units when house is clear of drapes, window coverings, etc. and the view of the windows is unobstructed is advised.

Window latches need repair to secure the window properly.(Picture 1)

Several windows need repair to the balance springs. (Picture 2)

The plastic trim on some windows is cracking. Repair as needed.(Picture 3) (Picture 4)

Windows need cleaning.(Picture 6) Several windows will not open and need general repair..

8.6 (Picture 1) Will not latch

8.6 (Picture 2)

BTR082 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 76 of 87 8.6 (Picture 3)

8.6 (Picture 4)

8.6 (Picture 5) Not latching

BTR083 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 77 of 87 8.6 (Picture 6)

8.6 (Picture 7)

8.7 ROOM DOORS Fair Normal wear for age.

8.8 SLIDER/PATIO DOORS Poor/Defective Screen doors are missing.

Door is hard to slide. Repair.

BTR084 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 78 of 87 8.8 (Picture 1)

8.8 (Picture 2)

8.9 DETECTOR TEST Fair Recommend installing modern smoke detectors with battery backup in all sleeping rooms. Replace if over 10 years old. Recommend installing CO detectors in bedrooms.

8.9 (Picture 1)

BTR085 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 79 of 87 9. FOUNDATION / SLAB 9.0 SLAB EXTERIOR / EDGE Fair Noted areas where vegetation covers the siding. Repair as needed. Noted small foundation cracks.

Noted signs of drill holes from possible termite treatments. Recommend further review of treatment history.

10. ELECTRIC SYSTEM 10.1 SERVICE GROUNDING PROVISIONS Fair Not all grounding connections are visible.

10.5 DEVICES Poor/Defective (Picture 3) Light fixtures, ceiling fans, etc., are generally randomly checked to assess basic wiring conditions. Any inoperative unit may be due to a defective fixture or bulb, connection to undetected switch or other factors. Extra light and fan switches need to be wired properly to control fans, lights and outlets for several rooms.(Picture 4) (Picture 5) Remote controls for fan/lights should be restored to operate remotely.(Picture 1) Lights are not working and may be burnt out. Stairway light not working (Picture 2)

10.5 (Picture 1) Could not operat the family room fan.

10.5 (Picture 2) Stairway light not working

BTR086 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 80 of 87 10.5 (Picture 3)

10.5 (Picture 4) No bulbs

10.5 (Picture 5) Extra light and fan switches need to be wired properly to control fans, lights and outlets for several rooms

11. COOLING SYSTEM 11.0 COOLING SYSTEM--COOLING SYSTEM 1 Poor/Defective 11.0 (1) No evaluations are made as part of a standard home inspection regarding heating, ventilation, air conditioning or heat pump system design, system, adequacy, compliance with current energy standards or costs, and other factors that may be associated with the need to or desire to repair, replace, or upgrade any equipment. If new heat pump equipment is required or desired, now or in the future, in addition to costs associated with the purchase and installation of the equipment itself, there may be additional expenses BTR087 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 81 of 87 related to structural alteration or air handler and distribution system replacement or alterations. For additional information on energy efficiency requirements contact www.doe.gov. "Due to environmental concerns, laws have been passed mandating the phase-out of cooling/heat pump equipment using certain refrigerants such as Freon (R-22)after Jan.1 2020. Despite these requirements servicing of equipment using R-22 may still be possible; however, when significant repairs for older units are required, replacement may be the most practical approach."

11.1 OUTDOOR UNIT WITH SAFETY SHUT OFFS Fair Weather worn.

The tubing should be kept insulated and protected from physical damage. If any damage/leakage is noted, a thorough inspection should be performed by a service company.

11.1 (Picture 1)

11.1 (Picture 2)

BTR088 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 82 of 87 11.1 (Picture 3)

11.2 INDOOR BLOWER and Filter Fair Recommend periodic cleaning of air return cover and regular changing of the air filter.

11.3 CONDENSATE PROVISIONS Fair Keep drainage path clear. Drain pipe at the west siding needs repair.

11.3 (Picture 1)

BTR089 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 83 of 87 11.3 (Picture 2)

11.6 COOLING SYSTEM--COOLING SYSTEM 2 Fair 11.6 (1) No evaluations are made as part of a standard home inspection regarding heating, ventilation, air conditioning or heat pump system design, system, adequacy, compliance with current energy standards or costs, and other factors that may be associated with the need to or desire to repair, replace, or upgrade any equipment. If new heat pump equipment is required or desired, now or in the future, in addition to costs associated with the purchase and installation of the equipment itself, there may be additional expenses related to structural alteration or air handler and distribution system replacement or alterations. For additional information on energy efficiency requirements contact www.doe.gov.

11.7 OUTDOOR UNIT Fair Weather worn.

11.7 (Picture 1)

11.8 INDOOR BLOWER/FAN Fair Recommend periodic cleaning of air return cover and regular changing of the air filter. Filter is missing.

11.9 CONDENSATE PROVISIONS Fair Keep drainage paths clear.

BTR090 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 84 of 87 11.9 (Picture 1)

13. PLUMBING SYSTEM 13.1 WATER FUNCTIONAL FLOW AT FIXTURES Fair 100 psi. Too high of pressure; add pressure regulator if above 80 psi. Pressure should be between 40 and 80 psi.(Picture 1)

13.1 (Picture 1)

13.4 EXTERIOR FAUCET(S) Fair Noted typical leaking at valve stem.

A backflow preventer/anti-siphon device is generally required for exterior faucets and lawn irrigation systems in this area to prevent possible contamination of the water supply condition. Add where needed.

13.5 LAUNDRY AREA AND VENT FAN and dryer vent Fair Normal wear. The vent fan is installed Recommend adding GFCI protected outlets for all outlets. Dryer vent needs periodic cleaning to prevent fire hazards.

BTR091 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 85 of 87 14. HOT WATER SUPPLY 14.0 WATER HEATER SYSTEM 1 Fair Recommend adding a drain pan under the water heater to prevent damages from leaks as the water heater ages. Install a new one when the water heater is replaced if the current one needs changing. Normal wear.

14.0 (Picture 1)

14.0 (Picture 2)

Prepared Using HomeGauge http://www.HomeGauge.com : Licensed To Harold J Kunnen

BTR092 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 86 of 87 Report ID: 220322-19193HK / Enright INVOICE

Hafdal and Sons LLC 4752 S Merriman Way Inspection Date: 3/22/2022 Gilbert, AZ 85297 Inspected By: Hal Kunnen 480-345-8570 Phoenix.HouseMaster.com

Customer Info: Inspection Property: 11420 E Flower Ave James Enright Mesa AZ 85208

Service Price Amount Sub-Total Standard Inspection (Includes Termite Report) 450.00 1 450.00 Tax $0.00 Total Price $450.00

Payment Method: CreditCard Payment Status: Paid Notes: Invoice Included In The Report

BTR093 © Copyright 2001-2017 HouseMaster Each HouseMaster Franchise is an Independently Owned and Operated Business. Page 87 of 87 EXHIBIT 3

BTR094 HouseMaster Inspection Confirmation at 11420 E Flower Ave message

HouseMaster Home & Termite Inspections <[email redacted]> Mon, Mar 21, 2022 at 09:26 To:

HouseMaster Inspection Confirmation at 11420 E Flower Ave

Hello James,

Standard Where: 11420 E Flower Ave, Mesa, AZ 85208 Inspection Fee $450.00 (Includes Termite When: 03/22/2022 Report): Start: 12:00 Total: $450.00

The average inspection should take 1½ to 2 hours. Your inspector will text you and your All home inspections agent when he is underway and update you when he will be ready for the review. include a FREE state certified termite inspection report.

Before we start your inspection we will need your signature on the service agreement. You can review and sign the agreement by clicking on the button below.

Credit or debit card payments are preferred, you can pay for your inspection online by clicking on the button. Checks can be accepted at the inspection.

Please check with your agent to verify the utilities are turned on so the inspection can be completed as scheduled.

There is a $95.00 cancellation fee for inspections cancelled within 24 hours of the scheduled inspection.

You can review our 90 Day Limited Repair Guarantee by clicking here. If you need more information or this is not correct please contact our friendly office staff.

AFTER THE INSPECTION - HERE IS WHAT TO EXPECT - click this link after signing our agreement

Thank you very much,

The HM Team

480.345.8570

888.432.6400

BTR095 CALL US TODAY TO BOOK YOUR NEXT INSPECTION: Hafdal and Sons LLC 4752 S Merriman Way, Gilbert, AZ 85297 (480) 345-8570

BTR096 EXHIBIT 4

BTR097 T HIS AGREEMENT CONT AINS A LIMIT AT ION OF LIABILIT Y FOR T HE HOME INSPECT ION COMPANY AND T HE HOME INSPECT OR. T HIS IS A LEGALLY BINDING AGREEMENT . PLEASE READ IT CAREFULLY. IF YOU DO NOT UNDERST AND T HE T ERMS OF T HIS AGREEMENT , SEEK T HE ADVICE OF AN AT T ORNEY BEFORE SIGNING.

*******************

This Home Inspection O rder Agreement (“Agreement”) is a legally binding agreement between the home inspection customer Jame s Enr ight (“C lient”) and Haf dal & So ns , LLC DBA Ho us e Mas t e r (“C ompany”), an independently owned and operated franchise business, which is authorized to conduct business in this state (“Jurisdiction”), for a home inspection of the property listed below.

Inspection Address: 11420 E Flower Ave Inspection Date: 03/22/2022 Phone:

C ity: Mesa State: Arizona Z ip C ode: 85208

C lient C urrent Address: C ity: State Arizona Z ip C ode

Inspector’s Name: Hal Kunnen Home Inspection Registration: # BTR#38065 O PM#011165

Home Inspect ion Fee: $450.00 (“Fee”) Payment terms explained in Section 3. Please Not e: T his Inspect ion is neit her t echnically exhaust ive nor invasive and will only ident if y readily-accessible condit ions t hat are visible and apparent as of t he day/t ime of t he Inspect ion. Caref ully review t he Purpose and Scope of Inspect ion in Sect ion 1 and Limit at ions and Exclusions in Sect ion 4.

1. PURPOSE AND SCOPE OF HOME INSPECT ION. C lient is purchasing, and C ompany is agreeing to perform, standard Limited Time/Scope Home Inspection (“Inspection”) of the principal dwelling on the above-identified property (“Dwelling”). The purpose of this Inspection is to identify mat e r ial de f e c t s associated with the major structural, mechanical and electrical elements/systems/related components (“Elements”) based on visual observation of conditions that are readily accessible at the time/date of Inspection only and in ac c o r danc e wit h St andar ds o f Pr o f e s s io nal Pr ac t ic e f o r Ar iz o na Ho me Ins pe c t o r s (ht t ps ://bt r .az .go v/s it e s /de f ault /f ile s /St andar ds % 20 o f % 20 Pr o f e s s io nal% 20 Pr ac t ic e % 20 3-12-15.pdf ). The Elements to be inspected, to the extent listed in the applicable standards and subject to certain limitations and exclusions identified in this Agreement and the Report, include: Structural C omponents, Roof Systems, Exterior Elements, Interior Elements, Plumbing System, Electrical System, Heating System and Air C onditioning Systems. Upon completion of the Inspection, the C ompany will render an Inspection Report (“Report”) outlining the condition of inspected Elements. The Report is the formal and legal record of all inspection findings; no verbal statements or information provided as a courtesy by the inspector shall expand the scope of this inspection, be relied upon or take precedence over the Report. The Report is not intended to provide a listing of all repairs or improvements that are, will or may be needed. C lient’s reliance on and use of the Report for any purpose, including negotiating a real estate contract, is at C lient’s own discretion. Transfer to, use of, or reliance on, the Report by a third-party is strictly prohibited.

2. COMMUNICAT IONS AND REPORT DIST RIBUT ION. Unless C lient advises C ompany otherwise, C lient agrees to accept email, phone and text message communications from C ompany on behalf of him/herself and his/her real estate professional, who C lient represents is his/her agent in a legal capacity and acting on C lient’s behalf. In addition to distributing the Report to C lient, C lient authorizes C ompany to provide access to the Report and other Inspection Documents to be posted at www.HouseMaster.com (http://www.housemaster.com/) with notification sent via email to:

Buyer’s Agent: Name: Elma Bunce Email Address: elma@ choiceoneproperties.com; cathy@ choiceoneproperties.com

3. INSPECT ION FEE. The Fee for the Inspection is due and payable at t he t ime o f t he Ins pe c t io n. The quoted Fee is based on details of the Dwelling and/or Elements to be inspected provided at the time of scheduling. If the Dwelling and/or Elements are not as represented or are not readily accessible or operational at the time of inspection (including working utilities), the scope of the Inspection will be limited. Additional fees will apply if additional time is required or another Inspection is requested to complete the Inspection of any Element. C lient authorizes the C ompany to charge any credit card information held on file for any outstanding Fee due to the C ompany, which shall include services subsequently performed such as any repair reviews. Late fees will be assessed if services are not paid for at the time of Inspection.

4. INSPECT ION LIMIT AT IONS/EXCLUSIONS. The Ins pe c t io n is no t t e c hnic ally e xhaus t ive o r invas ive . T he Re po r t will be limit e d t o c o ndit io ns o f s pe c if ie d Ele me nt s o f t he Dwe lling t hat ar e vis ible and r e adily ac c e s s ible as o f t he day/t ime o f Ins pe c t io n o nly. The Inspection does not predict future conditions or how certain existing conditions will manifest in the future. C ompany is not required to and will no t : turn on, ignite or otherwise operate any utility service valves, breakers/fuses, or change pre-set/default setting for equipment or controls; move or dismantle home furnishings, storage or any personal property in order to gain access to otherwise inaccessible Elements; inspect each and every window or electric device; operate HVAC equipment in detrimental weather conditions (e.g. air conditioning at low temperatures); walk or traverse roofs, elevated areas/surfaces, crawlspaces or unfloored attics unless done at Inspector’s sole discretion and reported accordingly. T he Ins pe c t io n c anno t de t e c t lat e nt c o ndit io ns o r c o nc e ale d de f e c t s , such as soil-related issues; drain-line blockage; shower pan leakage; and structural damage and other conditions that might exist or occur below ground surfaces or within walls, ceilings, floors, chimneys, pipes, ducts or in other hidden, obstructed, or inaccessible areas. It is not possible to determine or predict future conditions, such as the failure of an Element, moisture problems, water leakage or intrusion; conditions due to climatic factors, weather, storms and other environmental issues; and vacancy, vandalism, lack of maintenance and/or occupant lifestyle. Notwithstanding the aforementioned limitations and exclusions, if the Inspection or Report goes beyond the Scope of the Inspection and addresses any limitation or exclusion, C ompany does not assume further obligations as to that item or otherwise extend the Scope of the Inspection.

An Ins pe c t io n als o do e s no t include inspection or evaluation of/for Elements, conditions or issues such as but not limited to: communal property; code/law compliance; manufacturer specifications; environmental pollutants or hazards; biological contaminants; corrosive drywall; hydrological, geological or soil conditions (including earth movement caused by earthquakes, landslides, water leakage, soil expansion or shrinkage, sinkholes, or mine subsidence); surface/subsurface water; structural design, strength, or adequacy; fireproofing or acoustical properties; integrity of heat exchangers or insulated glass units; confirmation of the type of glazing, including safety glazing; leakage testing of gas, water or other lines; presence or absence of wood-destroying insects and organisms, other insects, rodents and pests; pet or pest-related damage or odors; insect and pest-proofing; identification or verification of the physical composition or acoustical properties of Elements; ability of any Element to meet a specific design or operational standard or criteria; energy ratings or efficiency; solar systems; quality or quantity of water supply; well yield or capacity; buried wiring, piping, tanks, piles, seawalls and other underground or underwater elements; swimming pools/spas; hot tubs; irrigation systems; vegetation or landscaping; outbuildings; lifts/elevators; smart-home technology; any unique or nonstandard feature of the Dwelling; or any specialized Element or device.

Furthermore, an Ins pe c t io n do e s no t addr e s s o r make any r e pr e s e nt at io n as t o s pe c if ic Ele me nt lo nge vit y o r f ut ur e s e r vic e lif e ; aesthetics, cosmetic or decorative features or issues, including wall and floor finishes, coverings and window treatments; operating costs or efficiency of any Element; market value of the property or its marketability; the method or costs of correction, repair or other remedial work; the advisability or inadvisability of Dwelling purchase; the suitability of the property for any specialized use; compliance with local laws; whether the Dwelling or property around the Dwelling meets any criteria for insurance coverage or lending eligibility; or whether an Element is a common element. Research on or specific evaluations of Elements for product notices, safety warnings, manufacturer recalls, or class-action lawsuits are also excluded. We may, as a courtesy, identify any potential issues. C lient can contact the C onsumer Product Safety C ommission for additional information.

C lient also specifically acknowledges that t his Ins pe c t io n is no t an Indo o r Air Qualit y o r Envir o nme nt al As s e s s me nt , and is no t int e nde d t o de t e c t , ide nt if y, o r dis c lo s e t he pr e s e nc e o r abs e nc e o f , o r po t e nt ial f o r , any e nvir o nme nt al o r bio lo gic al c o nt aminant s , po llut ant s , diseases or other similar c o nc e r ns o r haz ar ds , including, but not limited to those associated with noise, carcinogens, fungi (such as molds and mildew), allergens, bacteria, asbestos, radon, volatile organic compounds, plants, animals or insects, gases and vapors, lead-containing paints, water or other materials, formaldehyde, mercury, carbon monoxide, chemical preservatives, drug operations or paraphernalia, and other potentially toxic, explosive or otherwise hazardous substances in the air, water, soil or other materials in or around the Dwelling or property. T his e xc lus io n als o me ans t hat t he Ins pe c t io n do e s no t addr e s s o r e valuat e t he effectiveness of any system installed or methods utilized to control or remove suspected hazardous substances. Co mpany as s ume s no r e s po ns ibilit y f o r any lo s s o r damage s r e lat e d t o ac t ual, alle ge d o r t hr e at e ne d c o nt aminat io n o r o t he r e f f e c t s c aus e d by s uc h e le me nt s , whe t he r pr o pe r t y- o r he alt h-r e lat e d, o r t he c o s t t o t e s t , r e mo ve , c le an-up o r de t o xif y t he Dwe lling o r pr o pe r t y ar o und t he Dwe lling in any way. T o t e s t o r e valuat e f o r mo ld and/o r o t he r bio lo gic al and e nvir o nme nt al c o nc e r ns , e valuat io n by a qualif ie d s pe c ialis t (s ) wo uld be r e quir e d and is r e c o mme nde d.

5. CLIENT OBLIGAT IONS. C lient is responsible for arranging access to the Dwelling and property around the Dwelling through the owner/seller or real estate professional and ensuring that all utilities are on prior to the Inspection. C lient acknowledges that he/she is invited and encouraged to attend the Inspection but understands C lient’s presence during the Inspection is at C lient's own risk. We require the signed O rder Agreement to be returned 24 hours prior to the start of the inspection. If C lient is purchasing this Inspection in connection with, or attendant to, a real estate purchase, there are inherent time-sensitive matters that must be addressed by the C lient, including:

a. Clie nt Dis c lo s ur e : If C lient is aware of or has arranged other services to be performed at the property, such as those listed under Section 4 Limitations/Exclusions, or otherwise received or is aware of reports related to the property, C lient agrees to provide C ompany with a copy of such reports, or if not available, apprise C ompany of their existence prior to the start of the Inspection. C lient also agrees to advise C ompany of the presence of any animals, pests or other hazards they have been made aware of at the property. BTR098 b. Re po r t De live r y. C lient agrees that C ompany’s obligation to deliver the Report after the Inspection is satisfied by providing an electronic copy of the Report by e-mail notice of log- in access on a website or by email delivery. Should C lient not receive the Report from C ompany within a reasonable time after the Inspection or if C lient is unable to access the Report posted on a website, it is C lient’s obligation to notify the C ompany immediately. Co mpany is no t r e s po ns ible f o r Clie nt ’s f ailur e t o ac c e s s and/o r t o f ully r e vie w t he Re po r t .

c . Ins pe c t io n and Re po r t Fo llo w-Up. C lient agrees that upon C ompany’s delivery of the Report (including any addenda or attachments), Clie nt will be c o ns ide r e d o n no t ic e o f all f indings and r e c o mme ndat io ns and will addr e s s s ame be f o r e c lo s e o f e s c r o w o r t it le t r ans f e r so appropriate evaluation or action can be performed by the appropriate qualified professionals. If C lient does not act on any recommendations contained in the Report, C lient agrees to accept reported issues and collateral conditions as they exist and as may subsequently be discovered/uncovered. Clie nt f ully unde r s t ands t hat any r e c o mme nde d r e me dial ac t io n ide nt if ie d in t he Re po r t is s o le ly t he r e s po ns ibilit y o f Clie nt , no t Co mpany.

d. Owne r /Se lle r Dis c lo s ur e . C lient understands that the Inspection is not a substitute for owner/seller disclosure and agrees to obtain information about the Dwelling and property from the owner/seller or custodian. Co mpany is no t r e s po ns ible f o r c o ndit io ns t hat de ve lo p o r ar e dis c o ve r e d af t e r t he Ins pe c t io n is c o mple t e d but pr io r t o t it le t r ans f e r . T he s e c o ndit io ns ar e o wne r / s e lle r ’s r e s po ns ibilit y.

e . Final Walk-T hr o ugh. It is the responsibility of the owner/seller to turn the property over with all Elements in normal operating condition at time of title transfer. Since conditions can change between the date of the Inspection and title transfer, Clie nt agr e e s t o pe r f o r m a f inal (pr e -c lo s ing) Walk-T hr o ugh o f t he Dwe lling and pr o pe r t y to help identify any significant changes. A form for this purpose is available in the HouseMaster Inspection Resource Guide (IRG) and/or available as an attachment with report delivery. If conditions are revealed at this Walk-Through that are not identified in the Report, C lient will immediately notify C ompany to allow C ompany to assess conditions before title transfer. Clie nt agr e e s it is t he r e s po ns ibilit y o f t he o wne r /s e lle r t o c o r r e c t any de f e c t s o r damage dis c o ve r e d o r t hat o c c ur pr io r t o t it le t r ans f e r . If this Walk-Through is not performed, or C lient does not notify C ompany of any conditions discovered in the final Walk-Through and C lient proceeds with title transfer, C ompany is relieved of any liability for defects that such a Walk-Through revealed or would have revealed. If desired, for an additional fee, C ompany can perform a Pre-C losing Inspection as identified in Additional/Ancillary Services section below.

f . No t ic e o f Claims . Should a concern or dispute arise over the condition of an inspected Element, Clie nt agr e e s t o no t if y Co mpany in wr it ing wit hin t e n (10 ) days o f dis c o ve r y and to allow the C ompany the opportunity to reinspect and/or otherwise assess and document any concerns pr io r t o c o mme nc e me nt o f any r e me dial wo r k. Failure to provide written notification and reasonable time and access for a reinspection will release C ompany of any and all liability concerning the repaired Element.

6. DAT A COLLECT ION, ST ORAGE AND USAGE. When performing the Inspection and issuing the Inspection Report certain information about C lient, real estate professionals, the Dwelling and the property will be collected, inputted and stored into various software and databases, including software used to create the Report and the HouseMaster C loud, a home maintenance portal where C lient accesses the Report and other Inspection Documents online. This information may include personally-identifiable contact information about the C lient and real estate professional as well as information about the Dwelling/property, including, but not limited to, pictures, street address and inspection findings of Elements. This data will be used by the C ompany and HM Services, LLC (the franchisor for the HouseMaster system (“Franchisor”)) and its affiliate, Home Technology Services, subject to the Privacy Policy and Terms of Use found at https://cloud.housemaster.com. Such information may be distributed to third parties who may or may not offer you other products and services and be used to send you periodic emails. C ompany or Franchisor may receive compensation for such distribution.

7. COMPANY RELAT IONSHIPS/T HIRD PART Y PROVIDERS. C ompany and/or its Franchisor may have an affiliation with third-party providers to market services or to offer value-added services to C lient. C ompany and/or Franchisor may receive compensation for such services. C ompany and/or Franchisor may also arrange for these providers to email, send or otherwise provide communication or make post-inspection contact with C lient. If Clie nt do e s no t wis h t o r e c e ive c o mmunic at io ns f r o m o r be c o nt ac t e d by t he s e pr o vide r s , Clie nt mus t o pt -o ut by e mailing o pt -o ut @ ho us e mas t e r .c o m. In addition, C lient understands and agrees that neither C ompany nor its Franchisor is responsible for the services, actions or omissions of any such third-party providers.

8. USE AND NON-T RANSFERRABILIT Y OF REPORT . C lient may not transfer the Re po r t o r allo w t he Re po r t t o be us e d o r r e lie d upo n by any t hir d par t y f o r any pur po s e , whic h pr e c lude s t he us e o f , o r r e lianc e o n, t he Re po r t by s e lle r s o r r e al e s t at e age nt s o r br o ke r age s wit ho ut t he wr it t e n c o ns e nt o f bo t h Clie nt and Co mpany. Section 2 authorizes C ompany to provide access to the Report to recipient(s) identified. Except when a Pre-Listing Inspection is performed for a home seller, if C lient directly or indirectly provides copies of the Report or allows any portion thereof to be disclosed or distributed to a third party without C ompany’s permission, C lient agrees to indemnify, defend and hold C ompany harmless for any action or claims, and associated costs brought by a third party.

9. LIMIT ED REPAIR REIMBURSEMENT GUARANT EE. Where offered and permitted by law, Co mpany pr o vide s a Limit e d Re pair Re imbur s e me nt Guar ant e e (“Guar ant e e ”) f o r t he e xc lus ive be ne f it o f Clie nt , except for new homes (less than one year old or never occupied) and Pre-inspection, (pre-listing inspections when C lient is a Seller). This Guarantee provides limited reimbursement for specified repair expenses, including those incurred as a result of alleged inspector negligence, when eligible Elements are documented in the Report to be in satisfactory condition, but require unexpected repair needs within the applicable time period. Subject to the Terms and C onditions of the Guarantee, C ompany will reimburse C lient for eligible repair costs in excess of $95.00 incurred, in an aggregate of up to $1,500 per Element, for certain repair needs discovered after closing. C lient must notify C ompany of an eligible repair need within the shorter of ninety (90) days from the closing date or one-hundred twenty (120) days from the Inspection date.] New homes, newly renovated homes, repairs to communal property, and Elements reported as defective, not inspected, not visible or otherwise excluded or not addressed in the Report are not eligible for reimbursement. Fo r f ull de t ails o f t he Limit e d Guar ant e e T e r ms , Eligibilit y Guide line s , Limit at io ns and Exc lus io ns , Clie nt mus t r e vie w t he Guar ant e e Fo r m, a c o py o f whic h is made available t o Clie nt .

10. ONE (1) YEAR LIMIT AT ION PERIOD AND DISPUT E RESOLUT ION. Because physical conditions of any dwelling and property around a dwelling are constantly changing and this Inspection is a temporal assessment of the Dwelling’s condition as of the time/day of the Inspection, no c laim o r le gal ac t io n, inc luding any bas e d in t o r t , c o nt r ac t o r o t he r wis e , may be c o mme nc e d agains t Co mpany af t e r o ne (1) ye ar f r o m t he dat e o f t he Ins pe c t io n unless the Jurisdiction whose law controls the terms of this Agreement has passed a limitations period specifically governing actions arising from a home inspection, in which case the longer of one year or the Jurisdiction adopted limitations period shall apply. Failur e t o br ing s uc h an ac t io n wit hin t he applic able t ime pe r io d s hall be a c o mple t e bar t o any s uc h ac t io n and a f ull and c o mple t e waive r o f any r ight s o r c laims bas e d t he r e o n. This time limitation period may be shorter than that provided by general or categorical (e.g. tort, contract, etc.) law of the Jurisdiction. Should C lient initiate legal action against C ompany and not fully prevail in such action and/or it is determined that the Report apprised C lient of the alleged defect or condition that is the subject of the suit, C lient will be responsible for all attorneys’ fees and related costs associated with C ompany’s defense of the lawsuit. In addition, if C lient or C lient’s spouse is an attorney, the parties agree that all claims arising out of this Agreement and/or any Services provided shall be submitted for binding arbitration before a recognized, mutually agreeable arbitration association, at C lient’s sole expense. The parties shall be bound by the arbitrator’s determination and expressly waive other legal remedies, including the right to an appeal.

11. COMPANY LIMIT AT ION OF LIABILIT Y. Due to the nature of an Inspection, it is difficult to foresee or determine (at the time this Agreement is formed) potential damages in the event of C ompany negligence or breach of this Agreement. Thus, if C ompany fails to conduct the Inspection as provided herein, C ompany’s liability (and that of its employees, assigns, agents) for any and all claims related thereto, including, among others, those alleging negligence or breach of contract, is limit e d t o dir e c t lo s s /damage s s uf f e r e d by Clie nt up t o a maximum o f t he Fe e paid f o r t he Ins pe c t io n, e xc e pt as o t he r wis e pr o vide d by t he Limit e d Re pair Re imbur s e me nt Guar ant e e o r lo c al law. Except for the Limited Repair Reimbursement Guarantee, the parties agree that C ompany (and Franchisor) and their respective employees and agents, assume no liability or responsibility for the cost of repairing or replacing any reported or unreported defects or deficiencies, either current or arising in the future, or for any property damage or bodily injury or health condition related to the Inspection, Dwelling, or the property. Fur t he r , IN NO EVENT SHALL EIT HER PART Y BE LIABLE FOR ANY SPECIAL, CONSEQUENT IAL OR INDIRECT DAMAGES (INCLUDING EXEMPLARY OR PUNIT IVE DAMAGES) WHET HER OR NOT SUCH DAMAGE WAS FORESEEABLE. If C lient is interested in extending the scope of C ompany’s liability, please discuss the Extended Time/Scope Inspection (see Section 16.b. below) option with C ompany.

12. NO WARRANT Y, INSURANCE POLICY, OR GUARANT EE. EXC EPT FO R THE LIMITED REPAIR AND REIMBURSEMENT GUARANTEE, THE INSPEC TIO N AND REPO RT ARE NO T INTENDED TO BE A GUARANTEE, WARRANTY O R ANY FO RM O F INSURANC E, EXPRESS O R IMPLIED, REGARDING THE ADEQ UAC Y, SUITABILITY, O R C O NDITIO N O F ANY INSPEC TED ELEMENT. C O MPANY IS NO T AN INSURER O F ANY INSPEC TED ELEMENTS.

13. NAT URE OF T HE FRANCHISE RELAT IONSHIP. C ompany is a franchisee of HM Services, LLC (“Franchisor”). As a franchisee, C ompany is an independently owned and operated business that has a license to use the HouseMaster® name, marks, and certain methods. In retaining C ompany to conduct an Inspection, C lient acknowledges that Fr anc his o r do e s no t c o nt r o l Co mpany’s day-t o -day ac t ivit ie s , is not involved in conducting Inspections or other services provided by C ompany, and is in no way r e s po ns ible o r o t he r wis e liable f o r Co mpany’s ac t s o r o mis s io ns . C ompany is solely responsible for addressing any C lient issues or concerns that may arise in connection with the Inspection. Should C lient initiate legal action against Franchisor, Franchisor is entitled to rely on all of C ompany’s defenses, including but not limited to any contractual defenses/limitations of liability as contained in this Agreement. Further should C lient not fully prevail in such action against Franchisor, C lient will be responsible for any and all attorneys’ fees and related costs associated with Franchisor’s defense of the lawsuit.

14. SEVERABILIT Y AND ENT IRE AGREEMENT . The parties agree that all provisions in this Agreement are enforceable to the extent provided by law. Should a court determine that any provision(s) in this Agreement is void, voidable or unenforceable due to a conflict with local law or otherwise, the remaining portions shall continue in full force and effect. C lient expressly agrees that this Agreement and the Report, when and as issued, along with any addenda or attachments, contain the entire understanding between the parties. This Agreement, along with any applicable addenda hereto, supersedes any and all prior representations or discussions, whether oral or written, relating to the subject matter of this Agreement or the Inspection. This Agreement may not be modified, altered or amended unless agreed in a writing signed by the parties. BTR099 15. ELECT RONIC SIGNAT URE. In order to confirm the Inspection, C lient can execute this Agreement with an electronic signature. While this service is available, C lient has the right to opt out of the electronic signature process. If Clie nt c ho o s e s t o o pt o ut o f t he e le c t r o nic s ignat ur e pr o c e s s , Clie nt mus t pr int , s ign and r e t ur n t he Agr e e me nt t o Co mpany at le as t 24 ho ur s pr io r t o t he Ins pe c t io n . Please note that failure to promptly return a signed Agreement may delay the scheduling process and confirmation of a date for the Inspection.

16. ADDIT IONAL/ANCILLARY SERVICES. C ompany may offer additional testing and evaluation services attendant to (but not part of) this Inspection to address some of the exclusions and limitations listed in Section 4 above or offer separate Ancillary Services (collectively “Additional Services”). T he s e s e r vic e s ar e no t inc lude d as par t o f t he Ins pe c t io n o r t he quo t e d f e e . Any Additional Services may be performed by C ompany or by specialists arranged by C ompany. A separate Ancillary Services Addendum or Agreement will govern such Additional Services. In the event any Additional Services are performed and no separate addendum/agreement is executed, the terms and conditions of this Agreement shall apply, except under no circumstances does the Limited Repair Reimbursement Guarantee apply to any Additional Services.

a. Anc illar y Se r vic e s /Envir o nme nt al T e s t . C ompany may provide or arrange for other specialty inspections or services, such as wood-destroying insect inspections; environmental assessments or tests for mold, radon, water quality and other conditions or concerns; or evaluation services addressing maintenance needs, feasibility of repairs, renovations or upgrades, or estimates of associated costs.

b. Ext e nde d T ime /Sc o pe Ins pe c t io n. An Extended Time/Scope Inspection is available if C lient prefers a more detailed inspection regarding the condition of the Dwelling than provided with this Inspection. This service can provide more insight for C lient on potential issues or concerns related to the Dwelling and will e xt e nd Co mpany’s liabilit y be yo nd t hat pr o vide d in Se c t io n 11 o f t his Agr e e me nt .

c . Pr e -c lo s ing Ins pe c t io n. A final limited pre-closing inspection can be ordered by C lients who desire to have C ompany assess Dwelling components that are visible/accessible without obstruction by furniture, floor coverings, storage or other elements. A pre-closing inspection will provide C lient with the opportunity to address issues that may have changed or been obstructed during the original Inspection with owner/seller prior to closing.

d. Re pair Ne e ds . It is recommended that all repair and other remedial work be performed by a qualified professional contractor or specialist. In the event C lient pays an additional fee for the C ompany to perform a re-inspection of repairs or remedial work completed following the original inspection, this re-inspection is limited to confirming the specific repair only and does not take the place of the C lient's Walk-Through inspection or a pre-closing inspection that C ompany can be retained to perform. Repaired items are not covered under the Limited Guarantee. Retain receipts and documentation to confirm repairs/warranties. The adequacy of recent repairs is difficult to assess; monitoring is required.

e . Fo llo w-up/Subs e que nt Se r vic e Re que s t s . For an additional fee, C ompany may provide or arrange certain additional inspections of any Element not included in this Inspection and/or perform a re-inspection of any inaccessible, concealed or inoperable Element that could not be inspected at the time of the original Inspection.

17. ADDIT IONAL T ERMS RELAT ED T O CERT AIN T YPES OF INSPECT IONS

a. Ne w o r Ne wly-Re no vat e d Co ns t r uc t io n (Applie s f o r ho me s t hat ar e o ne (1) ye ar o ld o r le s s , have ne ve r be e n o c c upie d, o r have no t be e n o c c upie d f o r at le as t o ne ye ar af t e r r e no vat io n.) The inspection protocol for these type properties require a pre-drywall and other inspections during various stages of construction and a review of the construction/design specifications. Absent C lient paying for this extensive protocol, a new or newly renovated construction inspection and related Report are limited to readily observable conditions of in-place Elements. No war r ant ie s o r guar ant e e s , inc luding t he Limited Repair Reimbursement Guarantee ar e o f f e r e d o r implie d. The above limitation is applicable because conditions, which may or may not indicate a potential concern may not have surfaced to allow observation and evaluation because Elements have not been subjected to regular use or the test of time; accordingly, a true assessment of their performance cannot be made. Under no circumstances does the C ompany or the inspector assume any liability for present or future deficiencies, including those related to design, manufacturing or installation deficiencies, environmental/geological analysis, etc. C lient should obtain all information about the property and applicable warranties or guarantees from the builder, contractors or owner. Should a more detailed evaluation of any specific aspect of the property be desired, C lient should contact the appropriate service provider such as an engineer, electrician. plumber or other tradesperson.

b. Pr e -Ins pe c t io ns (Pr e -Lis t ing Ins pe c t io ns Pe r f o r me d f o r Owne r s /Se lle r s Only). If the C ompany provides an inspection for a home seller, no war r ant ie s o r guar ant e e s , inc luding t he Limit e d Re pair Re imbur s e me nt Guar ant e e ar e o f f e r e d o r implie d f o r t he o wne r /s e lle r . C ompany, however, will allow transfer of the Inspection Report to a prospective purchaser for a period up to six (6) months from the original inspection date, provided C lient consents to the C ompany performing an inspection review for prospective purchaser/homebuyer for a separate fee to assess any changes in condition from the original Inspection. If the C ompany performs this inspection review, C ompany agrees to provide the homebuyer with the Guarantee, subject to the applicable terms and conditions. Regardless of the issuance of a Guarantee to a purchaser, the home-selling C lient remains liable for failure to disclose any known defect. Should any new deficiency be uncovered during the Inspection Review, it will be C lient's full responsibility to correct or otherwise address such concerns as required. If t he Co mpany do e s no t pe r f o r m t he Ins pe c t io n Re vie w, t he ho me buye r has no r ight t o r e ly o n t he Ins pe c t io n and t he Co mpany is r e lie ve d o f any and all liabilit y t o t he ho me buye r .

AGREEMENT ACKNOWLEDGMENT Clie nt ’s r e c e ipt o f o r r e lianc e o n t he Ins pe c t io n and/o r Re po r t will c o ns t it ut e ac c e pt anc e o f all T e r ms and Co ndit io ns o f t his Agr e e me nt . C lient understands that he/she has the right to have an attorney review this Agreement. If C lient deems any of the Agreement's Terms and C onditions unacceptable, including C ompany's Limitation of Liability (Section 11 above), Clie nt may de c line Co mpany’s s e r vic e s pr io r t o c o mme nc e me nt o f t he Ins pe c t io n wit ho ut any f ur t he r o bligat io n f r o m e it he r par t y. C ancellation for other reasons may incur a cancellation charge.

By signing this Agreement, C lient: (a) warrants that this entire Agreement, the Guarantee, and any applicable addenda referenced and/or attached (“Inspection Documents”) have been read carefully; (b) agrees that the terms of the Inspection Documents are binding; (c) acknowledges that any questions regarding the Inspection Documents or the purpose and scope of the Inspection have been answered to C lient’s satisfaction; and (d) acknowledges that if he/she consents to using an electronic signature by signing this Agreement electronically, it is with the understanding that he/she can opt to use a paper signature. Furthermore, if the Inspection is requested and obtained in connection with C lient’s purchase or sale of real estate, C lient represents that he/she is signing this Agreement in his/her authorized and representative capacity for all purchasing or selling parties. Any facsimile and/or electronic signatures shall be deemed original.

C lient: James Enright

C ompany Representative: Hal Kunnen Signature: HK Date: 03/22/2022

H1810 AZ ISN BASE

ADDENDUM FOR ANCILLARY SERVICES -- PLEASE READ CAREFULLY BEFO RE SIGNING --

In addition to a Home Inspection, James Enright (“C lient”) may need or desire other inspections or services as part of the home purchase process. The following services reflect the additional or ancillary services (“Services”) offered by the HouseMaster Home & Termite Inspections (“C ompany”). As part of the scheduling process C lient can request certain services be provided by the C ompany. Requested services will be indicated on the Fee Schedule. While other services may be offered by the C ompany, only the services included on the Fee Schedule will be provided with this Addendum.

A. REQUEST FOR SERVICES. A brief explanation of the Services offered by the C ompany is provided below. Any Services addressed in this Addendum that are ordered by C lient and performed by the C ompany are subject to the applicable Terms and C onditions of the Home Inspection O rder Agreement, which is hereby incorporated by reference, except under no circumstances does the Limited Repair Reimbursement Guarantee apply to any Ancillary Service. For information regarding the Home Inspection (including its scope and purpose), please refer to the Home Inspection O rder Agreement, and if already issued, the Inspection Report. Services provided under this Addendum are performed according to the applicable standards, guidelines or general practices described for the Services listed. The C ompany will provide more details on the purpose and scope of these Services upon request.

1. St andar d Wo o d De s t r o ying Ins e c t (WDI) Ins pe c t io n. This is a limited visual inspection of readily accessible areas of the Dwelling for wood destroying insects. This inspection will be performed to guidelines required for completion of AZ WDI Report or a locally required and/or customary report form. If evidence of infestation is found, further inspection work or treatment will need to be provided by a licensed pest control operator. No guarantee, either expressed or implied, is provided as part of this inspection and, under no circumstance will the C ompany provide treatment for infestations of wood destroying insects or other pests.

2. Rado n Sc r e e ning/T e s t ing. This is a short-term screening/test (“Screening”) for radon performed according to the radon testing protocol established by the U.S. EPA and Health C anada for real estate transactions. This Screening will be performed using: Radon C anister(s) / C ontinuous Radon Monitor, for a minimum 48-hour period in the lowest level of the home that is currently suitable for occupancy, meaning currently lived in or which could be lived in without renovations. Two site visits are required; the first to place the device (normally at the time of a home inspection) and the second for retrieval. Screening result, which will be provided by an independent certified lab, are usually available within four (4) days of the completion of the test. Radon levels throughout the year and during the screening process will vary due to numerous factors including storms, high winds, rate of air movement/air exchanges, humidity levels, failure of occupant to maintain closed-house conditions during screening periods, and/or tampering with the screening device or process. For these reasons long-term radon testing is also recommended for all homes. Unsupervised conditions are beyond the control of the C ompany. Accordingly, (i) the effectiveness and accuracy of the Screening is subject BTR100 to the factors described in the preceding sentences and (ii) this Screening provides radon measurements as of the dates of the Screening only and associated radon measurements are not an assurance of long-term radon levels. 3. Ir r igat io n Sys t e m Ins pe c t io n. This service consists of a limited time/scope visual inspection of readily accessible system components solely to confirm basic operation. This inspection does not include: evaluation of buried or concealed piping or other components; a pressure test of system integrity for leakage; assessment of water/content effect on the Dwelling, site elements, lawns or other vegetation; the operation of automatic timing devices and other controls; drip irrigation components; adequacy of water distribution or results provided by the system; or a test of backflow preventer suitability or operation. Due to this limited inspection and concealed nature of many components, the C ompany does not offer any guarantee or warranty or assume any liability for overall system watertightness, efficiency or effectiveness.

4. Mo ld Sampling. This service includes one or more of the Limited Time/Scope Mold Sampling O ptions listed:

a. General Mold Sampling. This includes up to two swab tests of suspect areas, one air sampling set (one indoor area plus a control), and one carpet test. b. Select Sampling. This includes a swab sample of up to two specific locations as requested by C lient. c. C arpet Sampling. This service includes a carpet sample(s) to determine a possible “historical” record of mold that may been present in the dwelling after carpet installation or last cleaning at location(s) as requested by the client. d. General Air Sampling: This service includes an air sample set (one inside and one outside as a control) to identify the possible presence of elevated levels of mold spores in the home.

All sampling location will be solely at Inspectors discretion, unless specifically requested by C lient. Additional surface or air sampling or mold assessments may be indicated by this initial mold screening or other reported conditions. These additional services and fees are not included with this agreement. C lient acknowledges that these Services are neither technically exhaustive nor invasive and do not constitute a full Mold/Environmental Hazard Assessment of the Dwelling. Additional services may be required to identify any and all mold related conditions or concerns. This service may only identify certain mold-related conditions associated with the limited area/surface sampled that are present on the day/time services are performed. C onditions concealed by the structure, finished surfaces, storage, furnishings, wall/ceiling coverings, carpeting and other materials are not determinable. Furthermore, mold spores are likely present in all areas of a home and are subject to constant change and growth due to house construction, maintenance issues, prior cleaning or clean-up, component deterioration, climatic and weather conditions, indoor air quality, and other factors. Hence, there is no guarantee or warranty related to the presence or absence of mold in areas sampled or in other areas of the Dwelling or at other times, or the collateral effects of mold related to building conditions or health of any persons.

5. Po o l/Spa Ins pe c t io n. This is a limited visual inspection of the readily accessible pool and/or spa components performed in accordance with applicable industry. This pool/spa inspection does not include any buried, concealed or underwater components; dismantling of any system or component; intrusive or destructive examination; or testing or analysis of any component. Additionally, the following are excluded from the scope of the inspection unless otherwise specifically agreed in writing between the C ompany and C lient:

• Determining compliance with manufacturer specification or installation guidelines; building codes, ordinances, regulations, covenants, zoning or other restrictions; products defects, recalls, or safety notices; and geotechnical, hydrological or soils-related evaluations; • Systems or components that are not permanently installed or connected, or are inoperable. • Accessories, such as, but not limited to: fountains, waterfalls, diving or jump boards, ladders, slides, or any other recreational components including pool equipment enclosures, security systems, alarms, remote controls, low-voltage electrical systems, electronic controls, key-operated switches, timers, photo-electric motion sensing, or other such similar non-primary electric devices, components or systems; • O peration of pool/spa covers, back-flushing systems, automatic water fills, anti-vortex drains, valves, air switches, jets, pool cleaners, aerators, skimmers, chemical injection systems, water chemistry or other conditioning devices, and related components, thermostats, or solar systems; • Bonding and grounding of pool components or electric system; • Water quality sampling or analysis; and • Evaluating of accessibility issues such as child access, or adequacy of fencing, gates, or safety barriers. Due to the limited nature of the inspection and inaccessibility or concealment of many components, the C ompany does not assume any liability for the integrity of the pool basin, safety factors or future function of any component.

6. Wat e r Sampling. This service consists of limited water sampling of the water supply at the Dwelling taken at the kitchen sink or other suitable location and submitted to an independent lab for analysis. The sampling will be conducted following the procedures recommended by the lab. This sampling will be analyzed for the elements requested by C lient. Sampling and analyses will be limited to the selected elements and is only a one-time screening. Water is subject to contamination from many sources and water quality can change at any time. C ompany cannot determine that there are no potentially hazardous or problematic elements in any water supply at the time of sampling or at a later date. C lient agrees that the lab is responsible for the analysis and associated report and the C ompany is not liable for any work product, referrals, results, report delivery, additional fees or any action or omission of any third-party lab. No determination is made by the C ompany as to the required or appropriate sampling for the subject water source or area. Periodic water analyses are recommended to determine if water filtration and treatment systems are warranted, or if present, working properly. C lient agrees to obtain information from the homeowner and local authorities (usually the health department) on any prior concerns with the subject water source and area conditions and their recommendations or requirements on the type and frequency of water analyses that should be performed.

7. (Reference applicable material.) Material Sampling. This service consists of sampling of materials in certain areas of the Dwelling, or on or part of certain systems in the Dwelling, at C lient’s request and as indicated in the subsequent report, following accepted sampling practices. The samples will be analyzed for the elements requested by C lient by a locally certified lab. Sampling and analyses will be limited to the materials and requested elements. There are numerous materials in any dwelling or in and on the property around a dwelling that may contain elements that may be potentially hazardous or represent other concerns that are not included in this service. C lient agrees that the lab is responsible for the analysis and associated report and the C ompany is not liable for any work product, referrals, results, report delivery, additional fees or any action or omission of any third-party lab. C lient agrees to obtain information from the homeowner and local authorities on any prior concerns with the subject property, area conditions and their recommendations or requirements on the type and frequency of any assessments.

. Vide o -s c o ping o f Se we r Line (Re f e r r al). This service consists of a visual inspection of the sewer lines at the subject property using video camera equipment. For C lient’s convenience, the C ompany will forward C lient’s request for this service to a licensed or otherwise certified third-party service company. Using a readily accessible clean out in or outside the Dwelling, the service provider will scan up to 100 feet of the primary sewer line or private wastewater system lateral. Additional fees may be assessed if the cleanout or other sewer line access is not readily accessible or scanning of longer or additional is requested. Due to the nature of conditions within a buried sewer line, including tree roots and breaks, there is no guarantee that a full scan will be completed. O nce the camera is place in the line, the full fee will apply; however, a cancellation fee will apply if the sewer access is not available or the scan cannot be started once on site. The C ompany does not directly perform this service and is not responsible for services performed by any third-party provider including work product, damage or backup occurring during or after the scan, work product, inspection results, report delivery, additional fees or any action or omission associated with services provided. If breaks, tree roots or other obstructions are found, the probability of a sewer blockage and/or backup into the house at some point is high, unless remedial action is taken. The owner and local authorities should be contacted for information on the service history for the Dwelling and area. The C ompany does not directly perform this service and is not responsible for services performed by any third-party provider including work product, damage or backup occurring during or after the scan, work product, inspection results, report delivery, additional fees or any action or omission associated with services provided. C lient has the right to contact a private onsite waste disposal service provider of his/her choice to perform an inspection of the system; however, such arrangements must be independently made by the C lient and are not in any way the responsibility of the C ompany.

LIMIT AT IONS AND EXCLUSION. All Services offered/performed by the C ompany are limited in nature; they are neither technically exhaustive nor intended to or able to disclose latent or concealed conditions. All Services are also subject to any limitations or exclusions contained in the Report(s) for the applicable Service(s). C lient’s reliance on and use of any Services or Report on Services performed by the C ompany for any purpose, including negotiating a real estate contract, is at C lient’s own discretion. If a Service requires the expertise of an independent third-party service provider, C lient may be responsible for executing an independent contract for services to be rendered by the provider. Furthermore, the C ompany is not liable for any work product, referrals, results, report delivery, additional fees or any action or omission of any third-party service provider. A copy of the applicable standards or guidelines for inspections or other Services are available upon request.

T OT AL FEE FOR LIST ED SERVICES: See Fee C hart for fees associated with requested services. St andard Inspect ion Fee (Includes T ermit e Report ):$450.00 T ot al: $450.00 This is the total fee for the Service(s) requested with this Addendum. All fees are due and payable at the time the Service(s) is rendered. Fees for any additional or follow-up Services requested by C lient will be charged at the C ompany's prevailing rate.

ANY SERVICES PERFORMED PURSUANT T O T HIS ADDENDUM ARE SEPARAT E AND DIST INCT FROM A HOME INSPECT ION. NEIT HER T HE SERVICE NOR RELAT ED REPORT CONST IT UT ES A WARRANT Y, AN INSURANCE POLICY, OR A GUARANT EE OF ANY KIND.

ADDENDUM ACKNOWLEDGMENT C lient understands that he/she has the right to have an attorney review this Addendum Agreement. C lient also has the right to independently contact service providers of his/her choice to perform any of these requested services and is not obligated to use C ompany or service providers arranged by the C ompany. If C lient deems any of the Terms and C onditions unacceptable, C lient may decline C ompany’s services prior to commencement of the Service without any further obligation on the part of either party. C ancellation for other reasons may incur a cancellation charge.

By signing this Addendum, C lient: (a) acknowledges that this Addendum has been read in its entirety; (b) understands C ompany will only provide the Services C lient hasBTR101 requested, are listed on the Fee Schedule and C ompany has agreed to provide, and otherwise does not include any other services, including by way of example services listed in Section B below; (c) agrees that Services are provided subject to the applicable terms and conditions of the Home Inspection O rder Agreement and this Addendum; (d) acknowledges that any questions regarding the nature of any Service to be provided or the terms and conditions (as contained herein and as incorporated from the Home Inspection O rder Agreement) have been answered to C lient’s satisfaction; (e) agrees to hold C ompany harmless for services rendered by independent third-party providers; and, (f) acknowledges that any facsimile and/or electronic signatures shall be deemed original.

Inspection Address: 11420 E Flower Ave, Mesa, AZ 85208, Mesa, Arizona, 85208

C lient: James Enright Signature: Date: 03/21/2022

C ompany Representative: Hal Kunnen Signature: HK Date: 03/22/2022

C opyright © 2010-2018 HM Services, LLC . All Rights Reserved. Privileged and/or confidential information may be contained in this message (including any attachments hereto). If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you should not distribute to anyone and should destroy and delete this message including any hardcopies you may have made, and notify us immediately. If you do not, or your employer does not, consent to e-mail messages of this kind, please advise us immediately.

ASA1640. ISN BASE 3018

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B. EXAMPLES OF INSPECT IONS OR OT HER SERVICES NOT PART OF A HOME INSPECT ION OR INCLUDED WIT H T HIS ADDENDUM, unle s s s pe c if ic ally indic at e d abo ve and c o nf ir me d wit h t he ins pe c t io n o r de r . The following list is provided for guidance purposes only. It includes examples of inspections and services that may be of value in connection with the home purchase process, or for other purposes, but are not included within the scope of a home inspection and are not offered as a service by the C ompany in conjunction with a Home Inspection, unless specifically listed above. If interested in information regarding any of these services or any other inspections, testing or evaluation services not available from the C ompany, please contact an independent specialist or service provider for information and/or to make arrangements to procure such services.

1. Wood Destroying Insect/Organism Inspection 26. Earthquake Hazard Evaluation 51. Solar Heating Equipment Inspection 2. General Insect/Pest/Rodent Inspection 27. Flood Hazard/Damage Evaluation 52. Whirlpool/Jetted Bath Equipment Evaluation 3. Pet/Insect/Pest Odor/Damage Evaluation 28. Mine Hazard/Mapping Report 53. Sauna/Equipment Inspection 4. Private Sewage Flow/Surface Evaluation 29. Fire/Storm Impact/Damage Assessment 54. Whole House Ventilator Evaluation 5. Sewage Ejector/Grinder Evaluation 30. Heat Loss/Gain Analyses/Energy Audit 55. Heat Recovery Equipment Inspection 6. Private Water Flow /Equipment Evaluation 31. Building Security/Monitoring Evaluation 56. Marketability Analysis 7. Well Yield Test/Well Capacity Analysis 32. Fire System/Safety/Sprinkler Inspection 57. True Value/Replacement Assessment 8. Water Potability (bacteriological only) Test 33. Environmental Risk Assessments 58. Environmental Hazard Mitigation Assessment 9. Water Analyses (specified components only) 34. Asbestos-Material Detection or Identification 59. Abatement/Mitigation Equipment Inspection 10. EIFS/Stucco Identification/ Moisture Evaluation 35. Insecticide Contamination Analysis 60. Ancillary Systems (vacuum, intercom, etc.) 11. Indoor Air Quality Testing/Assessment 36. Electromagnetic Field (EMF) Detection 61. Electronic Equipment/Structured Wiring 12. Corrosive Drywall Inspection and/or Testing 37. Underground/Abandoned Tank Detection 62. Smart Home Technology 13. Carbon Monoxide/Combustible Gas Detection 38. Recreational Facilities Inspection 64. New Construction Phased Inspection 14. Mold/Biological Contaminant Inspections 39. Hot Tub Inspection 64. Remedial Repair Needs/Cost Schedules 15. Urea Formaldehyde Insulation Detection 40. Dock/Bulkhead Inspection 65. Insurance Qualification/Risk Inspection 16. Formaldehyde-Containing Products Detection 41. Code Compliance Evaluation 66. Property/Boundary Survey 17. Lead/Lead-based Paint Detection or Identification 42. Building Permit/Public Record Search 67. Warranty Expiration Inspection 18. Lead-based Paint Risk Assessment or Survey 43. Communal (Common) Property Inspection 68. Cost Analyses/Quotes/Bids 19. Continuous/Periodic Radon Testing 44. Condo/Coop Reserve Assessment 69. Component Useful/Future Life Assessment 20. Underground Fuel Tank Scan/Evaluation 45. Accessibility Provisions/ADA Inspection 70. Architectural Design Evaluation 21. Swimming Pool/Spa Inspection 46. Product Liability/Recall Issues Assessment 71. Phase One Environmental Assessment 22. Lawn Sprinkler/Irrigation System Inspection 47. Detached/Accessory Structures Inspection 72. Deed/Covenant Search 23. Underground Sewer/Water Line/Flow Evaluation 48. Wood Stove/Insert Compliance Inspection 73. Construction/Storm Damage Evaluation 24. Soil Identification/Geological Analyses 49. Chimney/Vent Interior/Draft Evaluation 74. Structural/Engineering Analysis 25. Piling/Sub-Grade Foundation Evaluation 50. Heat Exchanger Test/Evaluation 75. Final Walk-through (Closing/Pre-closing) 76. Estimation/Quotes on Repair/Remedial Work IMPORT ANT UT ILIT IES DISCLOSURE

A fee of $195.00 will be assessed to our client if HouseMaster has to revisit the property to inspect power, water, and/or gas elements. Please be sure that the power, water and gas are turned on at the property before we perform the inspection. IMPORT ANT MOLD INFORMAT ION

As a homebuyer, you should be concerned about the presence of mold in your prospective home. C ertain types of mold may be hazardous to your health. As the issue of mold is continually evolving, this information sheet is intended to help clarify and addresses this important issue. T he par t ic ular s o f what ar e inc lude d and e xc lude d wit hin t he s c o pe o f yo ur ho me ins pe c t io n ar e o ut line d in yo ur Ins pe c t io n Or de r Agr e e me nt , s o ple as e r e ad it c ar e f ully. In addition, you should understand that a home inspection is neither a mold detection/identification evaluation nor a mold insurance policy. While we will attempt to identify visible and readily accessible signs of current or past water intrusion/build-up, which could lead to a mold condition, it is not possible in a limited time and non-intrusive inspection to identify them all. *Any past or present water conditions could harbor unnoticed mold contamination. As such, you should not rely on a home inspection to identify either the existence of mold or the potential sources of future mold in your prospective home. *A property may contain mold that is not visible. To assist you in your home purchase deliberation, we suggest the following action plan before closing:

1. Speak to the present owners about past and current moisture issues as well as other indications of any biological concerns or related health issues. Follow up on all areas noted by the owners. 2. The house tested by a qualified specialist to analyze house materials and air for evidence of a mold concern. Without conducting such a professional evaluation, you will be assuming responsibility for any mold conditions discovered after purchase. 3. C heck the following Web sites for additional, updated information on mold. In the United States, general mold information can be obtained from the Environmental Protection Agency at www.epa.gov/iaq (../../agreement-legacy/www.epa.gov/iaq). Information about the health effects of mold can be procured from the National C enter for Disease C ontrol at www.cdc.gov (../../agreement-legacy/www.cdc.gov). In Arizona, general mold information can be obtained from the Arizona Department of Health Services at: www.hs.state.az.us/phs/oeh (../../agreement- legacy/www.hs.state.az.us/phs/oeh)

IMPORT ANT RADON GAS INFORMAT ION

The United States Environmental Protection Agency and the Surgeon General of the United States have recommended that all houses should be tested for radon. Information on radon and radon testing can be found online at www.epa.gov/radon/pubs/consguid.html (../../agreement-legacy/www.epa.gov/radon/pubs/consguid.html) or call the National Radon Information Line at 1- 800-SO S-RADO N or 1-800-767-7236. Radon is the second leading cause of lung cancer, after smoking. The US Environmental Protection Agency (EPA) and the Surgeon General strongly recommend taking further action when the home’s radon test results are 4.0 pC i/1 (picocuries per liter of air) or greater. Radon levels less than 4.0 pC i/1 still pose some risk, however, in many cases they may be reduced.

(C ) C opyright 2021 HMS BTR102 EXHIBIT 5

BTR103 See agreement and pages 1-5 of the inspection report for checklist items 1-5

Report pg 36. Post tension slab. pg 30-35,Item 8.13 Floor, ceiling and walls damaged and under repair.

BTR104 Section 3, pg 13 stucco over framed

Section 5 pg 19

No crawl pg 36 for slab description

Section 5 pg 19

Sec 2 and 3 pg 9-12 for CheckList items 13-24 CL item 17 is pg 16-18

BTR105 See pg 6-8

See pgs 46-48

Pg 49-50 item 14.3

BTR106 pgs 37-39 for electric CL items 43-54 Also pgs 2, 16, 21, 22, and 25

Pg 44 for CL items 55-63

BTR107 Pgs 41-43 for CL items 64-69

Pgs 30-35 for CL items 70-77 See also Garage section pgs 16-18

BTR108 Pgs 19, 21. 25, 46 for CL items 78-84

BTR109 EXHIBIT 6

BTR110 HOME INSPECTOR EAC ASSESSMENT REPORT The following checklist (last revised 11/14/2017) will assist in assessing whether or not a home inspection report complies with The Arizona Standards of Professional Practice for Home Inspectors

Each report should be evaluated for compliance with the following criteria:

1. Observation and description of observed systems and component: Observe: The act of making a visual examination of a system or component and reporting on its condition. Describe: Report in writing a system or component by its type, or other characteristics, to distinguish it from other components used for the same purpose. 2. Explanation of adverse conditions and recommendations for remedies (such as “review by qualified professional, service by qualified professional, correction by qualified professional”).

Case Evaluation Considerations for Home Inspector EAC Members

In processing complaints against home inspectors, it is important to identify if fault exists accurately. The body of evidence must be analyzed to determine the condition of the component or system at the time of the inspection using a preponderance of the evidence (determined to be more likely than not with 51% or more probability). Your approach must be completely fair and unbiased. Critical factors to consider are:

Reporting Methods - The job of the EAC Member is to analyze if the home inspection report met the Standards of Professional Practice for Arizona Home Inspectors without bias toward your personal opinion about the home inspection reporting methods, format and layout. Many different terms are likely to be used to describe satisfactory or unsatisfactory conditions in a home inspection report. Various terms will be acceptable, if these words reasonably convey positive or negative conditions. Any “immediate major repair” items must also include recommendations to correct, monitor or evaluate by appropriate persons.

Transitory Failure Items - Certain systems and components in the home are subject to sudden failure without notice. Examples include plumbing system and components, heating & cooling systems, pumps and motors. For systems and components like these, the Alleger must prove that evidence of imminent failure existed on the day of the inspection with photographs or other conclusive methods. The opinions of repair personnel alone (who will profit from the repair work) is not sufficient to substantiate an allegation on a transitory failure item, dated photographic evidence will also be necessary.

Photographic Evidence - When analyzing photos depicting alleged damage not reported by the home inspector, it is important to conclusively determine if the evidence was visible to the inspector. Photographs taken of disassembled air conditioning units, for example, are not relevant since the home inspector is not taking the unit apart in the course of the home inspection. Similarly, a damaged area must be photographed with reference to its surroundings in order to determine if it was visible to the inspector or obscured at the time of the inspection.

Area Access Considerations - The decision to enter an attic or walk a roof, for example, is the home inspector's judgment alone. Home inspectors come in different sizes, shapes and with varying safety concerns so it is important to allow the home inspector to decide when or if an area is accessed.

Minimum Standard - The report is to be evaluated for whether or not it met the minimum requirements stated in the Standards of Practice. Do not be biased because you would have reported the item differently. Your job is to determine if the words that exist in the report meet what is specified in the Standards of Practice.

BTR111 ASSESSMENT Respondent’s Name: ____________________________________________________Cert. Harold Kunnen 38065 No.__________________

Case Number: ______________________________________________ HI23-002 Crawford Investigator: _______________________

Property Address: _____________________________________________________ 11420 E. Flower Ave, Mesa, AZ Inspection Date: _____________ 03/22/2022

Paul Hegreness Name of EAC Assessor: ____________________________________________Cert. 60229 No.__________________

8/22/22 Date of Assessment: __________________

Please indicate if Respondent failed to meet any of the following elements of the Arizona Standards of Professional Practice for Home Inspectors and provide a brief explanation as to the reason for your finding. * An Asterisk in the sections to follows means that it is acceptable to leave this component out of the report if it is Not Present or Not Applicable

2.0 Purpose & Scope ✔ Inspection purpose and scope, limitations, exclusions and fee. 1) _____ pg 3-5 Fee?

✔ Date that the inspection was performed in the agreement. 2) _____ Page 3

✔ Legible name (typed or printed) and license number of the person performing the inspection must exist in 3) _____ the agreement. Page 3

✔ Firm address, a firm mailing address must be included in the agreement. 4) _____ Pg 3

✔ AZ standards of professional practice, a notation needs to be included that describes the inspection as 5) _____ being conducted in accordance with the Arizona Standards of Professional Practice for Home Inspectors in the agreement. Page 5

BTR112 4.0. Structural Components

✔ Foundation, observe and report on the foundation type (e.g., concrete slab on grade, concrete/masonry 6) _____ basement, concrete/masonry crawlspace) and the condition of the visible portions of the foundation (satisfactory where visible, poor, etc.) – it is not acceptable to describe the condition of the foundation as simply “not visible”.

✔ Floors, observe and report on type (e.g., framed, concrete, or not determined) and condition to the extent 7) _____ it is visible at each level of the structure (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the floors as simply “not visible”. These structural notations may be located in the structure section or the interior section of the report. D

✔ Walls, observe and report on type (e.g., framed, masonry, etc. or not determined) and condition to the 8) _____ extent it is visible of exterior wall structure (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the wall structure as simply “not visible”.

✔ Columns*, observe and report on type (e.g., framed, masonry, patio, porch, deck, post, etc. or not 9) _____ determined) and condition to the extent it is visible of the structure columns (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the columns as simply “not visible”. pg 13

✔ Roofs/ceilings, observe and report on type (e.g., truss system, conventional framing, not determined, etc) 10) _____ and condition to the extent it is visible of roof and ceiling structure (satisfactory where visible, poor, etc.) – it is not acceptable to describe the condition of the roof/ceiling structure as simply “not visible”.

✔ Under floor crawl space*, observe and report on condition of the crawl space and its components (access, 11) _____ floor, walls, supports, etc.).

✔ Observation method, state how crawl space and attic were observed (not needed if dwelling has no crawl 12) _____ space or attic). Common examples: viewed from access, fully accessed, partially accessed-west side blocked by possessions, etc. Limited entry. Did you enter it or from the scuttle confusing

BTR113 5.0 Exterior

✔ Wall cladding, observe and report on type (e.g., stucco, wood siding, etc.) and condition (satisfactory, 13) _____ poor, etc.) of the exterior wall surface material. pg 9

✔ Flashing and trim, observe and report on the condition of the wall flashing and trim at openings and 14) _____ transition areas (comments on exterior flashing may be left out if no visible flashing exists at the property). pg 16

✔ Entry door, observe and report on condition (and operation) of all exterior doors. 15) _____

✔ Windows, observe and report on condition and operation of a representative number (may be reported in 16) _____ exterior or interior sections).

✔ Garage door opener*, observe and report on condition and operation including safety reverse. 17) _____ N/A

18) _____ Decks, balconies and steps*, observe and report on condition.

19) _____ Porch, areaway, railings*, observe and report on condition.

✔ Eaves, soffits and fascia*, observe and report on condition. 20) _____

✔ Vegetation*, observe and report on any adverse impact on the structure. 21) _____

✔ Grading, drainage, observe and report on condition and any adverse impact on the structure. 22) _____

✔ Patio, walks, driveway, observe and report on condition and any adverse impact on the structure. 23) _____ pg 13

24) _____ Retaining walls*, observe and report on condition and any adverse impact on the structure (may report by making no comment if not present).

BTR114 6.0 Roofing

✔ Roof coverings, observe and describe covering type (e.g., shingle, tile, rolled composition, etc.) and 25) _____ report on condition. Page 6

26) _____ Drainage systems*, observe and report on condition of any gutters/downspouts, roof drains, etc. None

✔ Flashings/ penetrations, skylights*, chimneys*, observe and report on condition (may report by making 27) _____ no comments in the report if no skylights or chimneys exist). pg 6

28) _____ Evidence of leaking*, observe and report on evidence of leakage (may be noted in the roof, attic or interior sections).

✔ Method used to observe, describe method used to observe the roof. (e.g., walked, viewed from ladder, 29) _____ fully viewed, partially viewed, etc.). pg 6 ladder

BTR115 7.0 Plumbing

✔ Interior supply/ distribution piping, observe and report on visible type of materials (must describe type 30) _____ of piping material specifically, e.g., copper, polybutylene, galvanized, etc. – not simply plastic or metal) and condition to the extent the piping is visible, and provide a recommendation to correct, monitor or evaluate by appropriate persons to client if polybutylene piping is present.

pg 46

31) _____ Supports, insulation, observe and report on condition of all visible supports and insulation (e.g., displaced, damaged, missing, not required, etc.). x-Does not mention

✔ Fixtures, faucets, observe and report on condition and operation of all fixtures and faucets (may be 32) _____ reported in plumbing section or individual room description areas).

33) _____ Functional flow, observe and report on the supply system functional flow (volume, not pressure) and describe the method used to determine or have the term functional flow in the report. x-Mentions the pressure of the home but not Functional flow and how we test.

✔ Water supply leaks*, observe and report on any evidence of supply side leaks. 34) _____ pg 46

35) _____ Cross connections*, observe and report on the presence of any potential cross connections (e.g., dishwasher high-loop, missing anti-siphon protection, etc.). x-unclear to what is needed just says add where needed

BTR116 7.0 Plumbing (cont.)

✔ Waste and vent piping system, observe and report on visible type of materials (must describe type of 36) _____ piping specifically, e.g., ABS plastic, galvanized, etc. – not simply plastic or metal) and condition to the extent the piping is visible.

✔ Drain leaks*, observe and report on any evidence of leakage of the waste system piping. 37) _____

38) _____ Functional drainage, observe and report on the waste system functional drainage and describe method used to determine or have the term functional drainage in the report. x-Does not mention method used for functional drainage.

✔ Water heating equipment and operating controls, observe and report on its type (e.g., gas, electric, 39) _____ solar, etc.) and condition (operational, inoperative, etc.).

40) _____ Automatic safety controls, observe and report on presence and visible condition (*TPR valve, thermocouple, etc.).

41) _____ Flues and vents*, observe and report on condition (required if dwelling has a gas water heater-report on flues and combustion air ventilation).

42) _____ Fuel storage and fuel distribution system and supports*, observe and report on condition of all fuel storage, fuel piping and supports where visible.

BTR117 8.0 Electrical

✔ Service type, observe and report on its type (e.g., overhead/underground) and condition. 43) _____

✔ Service conductor, observe and report on its type (e.g., copper or aluminum) and condition. You may 44) _____ report both type and condition as not visible if visibility is restricted.

✔ Service ground, observe and report on the presence and the condition of the system visible grounding. 45) _____

✔ Overcurrent protection devices, observe and report on the type (breakers and/or fuses) and condition. 46) _____

✔ Main and distribution panels, observe and report on panel locations and conditions. 47) _____

✔ Service amperage/voltage, report on the service amperage and voltage rating. 48) _____

✔ Branch circuit conductors, observe and report on condition. 49) _____

50) _____ Aluminum branch circuit wiring*, observe when present and report on condition and provide recommendations to correct, monitor or evaluate by appropriate persons when non stranded aluminum wire is present.

51) _____ Compatibility, observe and report on condition (e.g., report when breakers or fuses are oversized). It is not acceptable to report the panels as simply satisfactory to address compatibility. x-Does not mention

✔ Lights, switches, observe and report on operation and condition of a representative number (may be 52) _____ reported in electrical section or individual room description areas).

✔ Receptacles, polarity, ground, observe and report on operation and condition of a representative number 53) _____ (may be reported in electrical section or individual room description areas).

✔ Ground fault circuit interrupters, observe and report on operation and condition of all existing GFCI 54) _____ devices.

BTR118 9.0 Heating

✔ Heating equipment, observe and report on type (e.g., heat pump, forced air gas, etc.) and condition. 55) _____

✔ Energy source, observe and report on type (e.g., gas or electric). 56) _____

✔ Operating controls (thermostat), observe and report on operation and condition. 57) _____

58) _____ Automatic safety controls, observe and report on presence and visible condition (e.g., limit switches, thermocouple, etc. on gas units and over current protection on electric units).

59) _____ Chimneys, flues and vents*, observe and report on condition (required if dwelling has a gas heater - report on flues and vents as well as combustion air ventilation).

60) _____ Solid fuel heating devices*, observe and report on type (e.g., fireplace, wood stove, pellet stove) and condition.

✔ Distribution system, observe and report on type and condition. (radiator, ducts, etc.) - not required to 61) _____ describe materials).

✔ Air filters, observe and report on condition. It is not acceptable to describe the filter condition as simply 62) _____ “present” or “in place”.

63) _____ Heat source, observe and report on heat source presence in each room (report must contain a reference to heating source presence in each room) - may be reported in individual room description areas. x-does not mention

BTR119 10.0 Cooling Note: If the heating and cooling systems have shared components (e.g., thermostat, distribution system, filters, registers, etc.) these components may be reported in either the heating or cooling sections.

✔ Cooling equipment, observe and report on type (e.g., heat pump, air conditioner, evaporative cooler) and 64) _____ condition.

Page 78 11 says the cooling system is poor/Defective says to have both units have annual service to work.

✔ Energy source, observe and report on type (e.g., gas or electric). 65) _____

✔ Operating controls (thermostat), observe and report on condition. 66) _____

✔ Distribution system, observe and report on type (ducts, etc.) and condition - not required to describe 67) _____ materials.

✔ Air filters, observe and report on condition. It is not acceptable to describe the filter condition as simply 68) _____ “present” or “in place”.

69) _____ Cooling source, observe and report on cooling source presence in each room (report must contain a reference to cooling source presence in each room) - may be reported in individual room description areas. x-Does not mention

BTR120 11.0 Interiors

✔ Walls, ceilings, floors, observe and report on condition at visible areas. 70) _____

71) _____ Steps, stairways*, observe and report on condition.

✔ Balconies, railings*, observe and report on condition. 72) _____

73) _____ Counters, cabinetry, observe and report on condition. x-Mentions kitchen cabinetry but not bathrooms or counters,

✔ Doors, observe and report on operation and condition of a representative number of interior doors (may 74) _____ be reported in interior section or individual room description areas).

✔ Windows, observe and report on operation and condition of a representative number of primary windows 75) _____ (may be reported in interior section or individual room description areas).

✔ Fire separation walls and ceilings, observe walls and ceilings between dwelling unit and an attached garage 76) ___ or another dwelling unit and report on condition.

✔ Fire separation doors, observe and report on condition at attached garages. 77) _____

BTR121 12.0 Insulation, Ventilation ✔ Insulation, observe and report type of visible insulation (e.g., fiberglass, cellulose, etc.) and condition 78) ____ (e.g., depth/thickness, displaced, damaged, missing).

✔ Vapor retarder, observe and report type of vapor retarder (e.g., building paper, plastic, etc.) and condition 79) ____ (e.g., displaced, damaged, missing, not required, etc.). Minor displacement of insulation is permissible if necessary to access vapor retarder.

✔ Attic ventilation, observe and report on presence and condition. 80) ____

81) ____ Under floor crawl space ventilation*, observe and report on presence and condition.

✔ Kitchen ventilation*, observe and report on the stove vent condition. 82) ____

✔ Bathroom ventilation, observe fan or window and report on operation and condition. 83) ____

84) ____ Laundry ventilation, observe and report on presence and condition (dryer venting) to the extent it is visible. Dryer venting evaluation shall include visible sections from the clothes dryer to the exterior of the building. Observe and report on condition of room ventilation if present. x-Does not mention

BTR122 Assessor’s Comments and Conclusions (or attached Assessement):

I find the Claims not substantiated he mentions further evaluation of both units to have them maintained by a hvac technician for annual service and the one he mentions its in "poor condition. He also mentions a few issues with the plumbing leaking (downstairs) and other wall issues.

At the time of the inspection he indicated that there were no leaks in the master shower and the house sat vacant for a few months so who knows what happened between now and then.

there are a few things missing in his report I suggest the inspector add the missing components for future reports.

EAC Meeting Recommended Yes No ✔

Paul Hegreness ______________________________________ 9.28.22 __________________ Signature of Assessor Date

BTR123 EXHIBIT 7

BTR124 HOME INSPECTOR EAC ASSESSMENT REPORT The following checklist (last revised 11/14/2017) will assist in assessing whether or not a home inspection report complies with The Arizona Standards of Professional Practice for Home Inspectors

Each report should be evaluated for compliance with the following criteria:

1. Observation and description of observed systems and component: Observe: The act of making a visual examination of a system or component and reporting on its condition. Describe: Report in writing a system or component by its type, or other characteristics, to distinguish it from other components used for the same purpose. 2. Explanation of adverse conditions and recommendations for remedies (such as “review by qualified professional, service by qualified professional, correction by qualified professional”).

Case Evaluation Considerations for Home Inspector EAC Members

In processing complaints against home inspectors, it is important to identify if fault exists accurately. The body of evidence must be analyzed to determine the condition of the component or system at the time of the inspection using a preponderance of the evidence (determined to be more likely than not with 51% or more probability). Your approach must be completely fair and unbiased. Critical factors to consider are:

Reporting Methods - The job of the EAC Member is to analyze if the home inspection report met the Standards of Professional Practice for Arizona Home Inspectors without bias toward your personal opinion about the home inspection reporting methods, format and layout. Many different terms are likely to be used to describe satisfactory or unsatisfactory conditions in a home inspection report. Various terms will be acceptable, if these words reasonably convey positive or negative conditions. Any “immediate major repair” items must also include recommendations to correct, monitor or evaluate by appropriate persons.

Transitory Failure Items - Certain systems and components in the home are subject to sudden failure without notice. Examples include plumbing system and components, heating & cooling systems, pumps and motors. For systems and components like these, the Alleger must prove that evidence of imminent failure existed on the day of the inspection with photographs or other conclusive methods. The opinions of repair personnel alone (who will profit from the repair work) is not sufficient to substantiate an allegation on a transitory failure item, dated photographic evidence will also be necessary.

Photographic Evidence - When analyzing photos depicting alleged damage not reported by the home inspector, it is important to conclusively determine if the evidence was visible to the inspector. Photographs taken of disassembled air conditioning units, for example, are not relevant since the home inspector is not taking the unit apart in the course of the home inspection. Similarly, a damaged area must be photographed with reference to its surroundings in order to determine if it was visible to the inspector or obscured at the time of the inspection.

Area Access Considerations - The decision to enter an attic or walk a roof, for example, is the home inspector's judgment alone. Home inspectors come in different sizes, shapes and with varying safety concerns so it is important to allow the home inspector to decide when or if an area is accessed.

Minimum Standard - The report is to be evaluated for whether or not it met the minimum requirements stated in the Standards of Practice. Do not be biased because you would have reported the item differently. Your job is to determine if the words that exist in the report meet what is specified in the Standards of Practice.

BTR125 ASSESSMENT Respondent’s Name: ____________________________________________________Cert. Harold Kunnen 38065 No.__________________

Case Number: ______________________________________________ HI23-002 Crawford Investigator: _______________________

Property Address: _____________________________________________________ 11420 E. Flower Ave, Mesa, AZ Inspection Date: _____________ 03/22/2022

Steve von Ehrenkrook Name of EAC Assessor: ____________________________________________Cert. 400352 No.__________________

07/26/2022 Date of Assessment: __________________

Please indicate if Respondent failed to meet any of the following elements of the Arizona Standards of Professional Practice for Home Inspectors and provide a brief explanation as to the reason for your finding. * An Asterisk in the sections to follows means that it is acceptable to leave this component out of the report if it is Not Present or Not Applicable

2.0 Purpose & Scope

1) _____ Inspection purpose and scope, limitations, exclusions and fee.

2) _____ Date that the inspection was performed in the agreement.

3) _____ Legible name (typed or printed) and license number of the person performing the inspection must exist in the agreement.

✔ Firm address, a firm mailing address must be included in the agreement. 4) _____ The firm address is not included in the agreement.

5) _____ AZ standards of professional practice, a notation needs to be included that describes the inspection as being conducted in accordance with the Arizona Standards of Professional Practice for Home Inspectors in the agreement.

BTR126 4.0. Structural Components

6) _____ Foundation, observe and report on the foundation type (e.g., concrete slab on grade, concrete/masonry basement, concrete/masonry crawlspace) and the condition of the visible portions of the foundation (satisfactory where visible, poor, etc.) – it is not acceptable to describe the condition of the foundation as simply “not visible”.

7) _____ Floors, observe and report on type (e.g., framed, concrete, or not determined) and condition to the extent it is visible at each level of the structure (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the floors as simply “not visible”. These structural notations may be located in the structure section or the interior section of the report.

8) _____ Walls, observe and report on type (e.g., framed, masonry, etc. or not determined) and condition to the extent it is visible of exterior wall structure (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the wall structure as simply “not visible”.

9) _____ Columns*, observe and report on type (e.g., framed, masonry, patio, porch, deck, post, etc. or not determined) and condition to the extent it is visible of the structure columns (satisfactory-inspection limited, poor, etc.) – it is not acceptable to describe the condition of the columns as simply “not visible”.

10) _____ Roofs/ceilings, observe and report on type (e.g., truss system, conventional framing, not determined, etc) and condition to the extent it is visible of roof and ceiling structure (satisfactory where visible, poor, etc.) – it is not acceptable to describe the condition of the roof/ceiling structure as simply “not visible”.

11) _____ Under floor crawl space*, observe and report on condition of the crawl space and its components (access, floor, walls, supports, etc.).

12) _____ Observation method, state how crawl space and attic were observed (not needed if dwelling has no crawl space or attic). Common examples: viewed from access, fully accessed, partially accessed-west side blocked by possessions, etc.

BTR127 5.0 Exterior

13) _____ Wall cladding, observe and report on type (e.g., stucco, wood siding, etc.) and condition (satisfactory, poor, etc.) of the exterior wall surface material.

14) _____ Flashing and trim, observe and report on the condition of the wall flashing and trim at openings and transition areas (comments on exterior flashing may be left out if no visible flashing exists at the property).

15) _____ Entry door, observe and report on condition (and operation) of all exterior doors.

16) _____ Windows, observe and report on condition and operation of a representative number (may be reported in exterior or interior sections).

17) _____ Garage door opener*, observe and report on condition and operation including safety reverse.

18) _____ Decks, balconies and steps*, observe and report on condition.

19) _____ Porch, areaway, railings*, observe and report on condition.

20) _____ Eaves, soffits and fascia*, observe and report on condition.

21) _____ Vegetation*, observe and report on any adverse impact on the structure.

22) _____ Grading, drainage, observe and report on condition and any adverse impact on the structure.

23) _____ Patio, walks, driveway, observe and report on condition and any adverse impact on the structure.

24) _____ Retaining walls*, observe and report on condition and any adverse impact on the structure (may report by making no comment if not present).

BTR128 6.0 Roofing

25) _____ Roof coverings, observe and describe covering type (e.g., shingle, tile, rolled composition, etc.) and report on condition.

26) _____ Drainage systems*, observe and report on condition of any gutters/downspouts, roof drains, etc.

27) _____ Flashings/ penetrations, skylights*, chimneys*, observe and report on condition (may report by making no comments in the report if no skylights or chimneys exist).

28) _____ Evidence of leaking*, observe and report on evidence of leakage (may be noted in the roof, attic or interior sections).

29) _____ Method used to observe, describe method used to observe the roof. (e.g., walked, viewed from ladder, fully viewed, partially viewed, etc.).

BTR129 7.0 Plumbing

30) _____ Interior supply/ distribution piping, observe and report on visible type of materials (must describe type of piping material specifically, e.g., copper, polybutylene, galvanized, etc. – not simply plastic or metal) and condition to the extent the piping is visible, and provide a recommendation to correct, monitor or evaluate by appropriate persons to client if polybutylene piping is present.

✔ Supports, insulation, observe and report on condition of all visible supports and insulation (e.g., 31) _____ displaced, damaged, missing, not required, etc.). No reference to plumbing supports or insulation in the report.

32) _____ Fixtures, faucets, observe and report on condition and operation of all fixtures and faucets (may be reported in plumbing section or individual room description areas).

✔ Functional flow, observe and report on the supply system functional flow (volume, not pressure) and 33) _____ describe the method used to determine or have the term functional flow in the report. Water pressure is incorrectly defined as functional flow on page 46. No mention of volume or method used to determine Functional Flow.

34) _____ Water supply leaks*, observe and report on any evidence of supply side leaks.

✔ Cross connections*, observe and report on the presence of any potential cross connections (e.g., 35) _____ dishwasher high-loop, missing anti-siphon protection, etc.). 13.4 on page 46: "add where needed" does not confirm or deny presence of potential cross connections.

BTR130 7.0 Plumbing (cont.)

36) _____ Waste and vent piping system, observe and report on visible type of materials (must describe type of piping specifically, e.g., ABS plastic, galvanized, etc. – not simply plastic or metal) and condition to the extent the piping is visible.

37) _____ Drain leaks*, observe and report on any evidence of leakage of the waste system piping.

✔ Functional drainage, observe and report on the waste system functional drainage and describe method 38) _____ used to determine or have the term functional drainage in the report. Drain / waste piping functional flow is addressed on page 46 however the definition is incorrect.

39) _____ Water heating equipment and operating controls, observe and report on its type (e.g., gas, electric, solar, etc.) and condition (operational, inoperative, etc.).

40) _____ Automatic safety controls, observe and report on presence and visible condition (*TPR valve, thermocouple, etc.).

41) _____ Flues and vents*, observe and report on condition (required if dwelling has a gas water heater-report on flues and combustion air ventilation).

42) _____ Fuel storage and fuel distribution system and supports*, observe and report on condition of all fuel storage, fuel piping and supports where visible.

BTR131 8.0 Electrical

43) _____ Service type, observe and report on its type (e.g., overhead/underground) and condition.

44) _____ Service conductor, observe and report on its type (e.g., copper or aluminum) and condition. You may report both type and condition as not visible if visibility is restricted.

45) _____ Service ground, observe and report on the presence and the condition of the system visible grounding.

46) _____ Overcurrent protection devices, observe and report on the type (breakers and/or fuses) and condition.

47) _____ Main and distribution panels, observe and report on panel locations and conditions.

48) _____ Service amperage/voltage, report on the service amperage and voltage rating.

49) _____ Branch circuit conductors, observe and report on condition.

50) _____ Aluminum branch circuit wiring*, observe when present and report on condition and provide recommendations to correct, monitor or evaluate by appropriate persons when non stranded aluminum wire is present.

✔ Compatibility, observe and report on condition (e.g., report when breakers or fuses are oversized). It is 51) _____ not acceptable to report the panels as simply satisfactory to address compatibility. No reference to over amped circuits in the electrical system.

52) _____ Lights, switches, observe and report on operation and condition of a representative number (may be reported in electrical section or individual room description areas).

53) _____ Receptacles, polarity, ground, observe and report on operation and condition of a representative number (may be reported in electrical section or individual room description areas).

54) _____ Ground fault circuit interrupters, observe and report on operation and condition of all existing GFCI devices.

BTR132 9.0 Heating

55) _____ Heating equipment, observe and report on type (e.g., heat pump, forced air gas, etc.) and condition.

56) _____ Energy source, observe and report on type (e.g., gas or electric).

57) _____ Operating controls (thermostat), observe and report on operation and condition.

58) _____ Automatic safety controls, observe and report on presence and visible condition (e.g., limit switches, thermocouple, etc. on gas units and over current protection on electric units).

59) _____ Chimneys, flues and vents*, observe and report on condition (required if dwelling has a gas heater - report on flues and vents as well as combustion air ventilation).

60) _____ Solid fuel heating devices*, observe and report on type (e.g., fireplace, wood stove, pellet stove) and condition.

61) _____ Distribution system, observe and report on type and condition. (radiator, ducts, etc.) - not required to describe materials).

62) _____ Air filters, observe and report on condition. It is not acceptable to describe the filter condition as simply “present” or “in place”.

63) _____ Heat source, observe and report on heat source presence in each room (report must contain a reference to heating source presence in each room) - may be reported in individual room description areas.

BTR133 10.0 Cooling Note: If the heating and cooling systems have shared components (e.g., thermostat, distribution system, filters, registers, etc.) these components may be reported in either the heating or cooling sections.

64) _____ Cooling equipment, observe and report on type (e.g., heat pump, air conditioner, evaporative cooler) and condition.

65) _____ Energy source, observe and report on type (e.g., gas or electric).

66) _____ Operating controls (thermostat), observe and report on condition.

67) _____ Distribution system, observe and report on type (ducts, etc.) and condition - not required to describe materials.

68) _____ Air filters, observe and report on condition. It is not acceptable to describe the filter condition as simply “present” or “in place”.

69) _____ Cooling source, observe and report on cooling source presence in each room (report must contain a reference to cooling source presence in each room) - may be reported in individual room description areas.

BTR134 11.0 Interiors

70) _____ Walls, ceilings, floors, observe and report on condition at visible areas.

71) _____ Steps, stairways*, observe and report on condition.

72) _____ Balconies, railings*, observe and report on condition.

73) _____ Counters, cabinetry, observe and report on condition.

74) _____ Doors, observe and report on operation and condition of a representative number of interior doors (may be reported in interior section or individual room description areas).

75) _____ Windows, observe and report on operation and condition of a representative number of primary windows (may be reported in interior section or individual room description areas).

76) ___ Fire separation walls and ceilings, observe walls and ceilings between dwelling unit and an attached garage or another dwelling unit and report on condition.

77) _____ Fire separation doors, observe and report on condition at attached garages.

BTR135 12.0 Insulation, Ventilation

78) ____ Insulation, observe and report type of visible insulation (e.g., fiberglass, cellulose, etc.) and condition (e.g., depth/thickness, displaced, damaged, missing).

✔ Vapor retarder, observe and report type of vapor retarder (e.g., building paper, plastic, etc.) and condition 79) ____ (e.g., displaced, damaged, missing, not required, etc.). Minor displacement of insulation is permissible if necessary to access vapor retarder. Vapor retarder is reported as both "observed" and "not observed" on page 19. Type and condition are not mentioned.

80) ____ Attic ventilation, observe and report on presence and condition.

81) ____ Under floor crawl space ventilation*, observe and report on presence and condition.

82) ____ Kitchen ventilation*, observe and report on the stove vent condition.

83) ____ Bathroom ventilation, observe fan or window and report on operation and condition.

✔ Laundry ventilation, observe and report on presence and condition (dryer venting) to the extent it is 84) ____ visible. Dryer venting evaluation shall include visible sections from the clothes dryer to the exterior of the building. Observe and report on condition of room ventilation if present. There is no laundry (room, closet or area) section in the report. Dryer venting was not found elsewhere

BTR136 Assessor’s Comments and Conclusions (or attached Assessement):

The report format is "choppy" making it difficult to determine if it meets the minimum requirements however, I searched the report several times for the 8 deficiencies that are listed.

EAC Meeting Recommended Yes ✔ No

______________________________________ 07/26/2022 __________________ Signature of Assessor Date

BTR137 EXHIBIT 8

BTR138 State of Arizona BOARD OF TECHNICAL REGISTRATION 1110 W. Washington Street, Suite 240, Phoenix, Arizona 85007 (602) 364-4930 FAX: (602) 364-4931 https://btr.az.gov/

Enforcement Advisory Committee Meeting Report Case No. HI23-002 Date: 1/17/2023 Quorum: Yes Location: BTR Office Respondent: Harold Kunnen Alleger: James Enright Respondent Firm: N/A Project: Home Inspection at 11420 E. Flower Ave, Mesa, AZ Date of Project: 3/22/22 Date Board Received Complaint: 7/8/22 Meeting Start Time: 9:04 AM Meeting End Time: 10:32 AM Executive Session Start Time: 9:09 AM Executive Session End Time: 10:28 AM

Attendees Association to the Case

Harold Kunnen Respondent

Dennis Nobley EAC Member Larkin Palmer EAC Member Roger Skaggs EAC Member

Kaitlyn Crawford Investigator Daniel Carthel Board Staff Brandon Eaden Board Staff Orlene Loera Board Staff Judith Stapley Executive Director Deanie Reh Board Counsel

Allegation(s) as Presented in the Initial Complaint It is alleged that Respondent, after conducting a home inspection at 11420 E. Flower Ave, Mesa, AZ, on or about March 22, 2022, Respondent failed to accurately report on one of the air conditioning units not working properly, failed to accurately report on a leak found in the master bathroom, which caused damage to the ceiling.

Preliminary Investigative Findings/Technical Assessments The Respondent’s Home Inspection report was assessed by EAC members Steve von Ehrenkrook, and Paul Hegreness. During the assessment, the following violations of the Standards of Professional Practice for Arizona Home Inspectors (“S.O.P”) were identified:

1. Respondent failed to include firm address in agreement as required by S.O.P. #2.2

BTR139 2. Respondent failed to report on the condition of supports and insulation as required by S.O.P. #7.1

3. Respondent failed to accurately report on functional flow as required by S.O.P. #7.1

4. Respondent failed to report on the presence of cross connections as required by S.O.P. #7.1

5. Respondent failed to accurately report on functional drainage as required by S.O.P. #7.1

6. Respondent failed to report on over amped circuits and under sized conductors as required by S.O.P. #8.1

7. Respondent failed to report on the presence of a heat source in each room as required by S.O.P. # 9.1

8. Respondent failed to report on the presence of a cooling source in each room as required by S.O.P. # 10.1

9. Respondent failed to report on the condition of counters and bathroom cabinetry as required by S.O.P. # 11.1

10. Respondent failed to report on the type and condition of the vapor retarder as required by S.O.P #12.1 and #12.2

11. Respondent failed to report on laundry ventilation condition as required by S.O.P. #12.1

Alleged Violation(s) Based on Preliminary Investigative Findings/Technical Assessments Respondent failed to conduct a Home Inspection in accordance with the Standards of Professional Practice for Arizona Home Inspectors in possible violation of ARS 32-128(C)(4) as it relates to R4- 30-301.01

BTR140 Alleged Violation: Respondent failed to conduct a Home Inspection in accordance with the Standards of Professional Practice for Arizona Home Inspectors in possible violation of ARS 32-128(C)(4) as it relates to R4- 30-301.01

EAC Member Recommendation Severity Level Assigned Dennis Nobley Substantiated 3 Larkin Palmer Substantiated 3 Roger Skaggs Substantiated 3 Committee Findings: The Committee addressed the original complaint that Respondent failed to accurately report on one of the air conditioning units not working properly and failed to accurately report on a leak found in the master bedroom, which caused damage to the ceiling. Based on the review of the documentation presented by Alleger, Respondent and Assessors, along with information gathered through interviews, the Committee determined that they did not have enough evidence to substantiate the initial allegations. The Committee considered the length of time between the home inspection and the move-in date, which was approximately 3 months. In the end, the Committee did not substantiate the initial allegations.

The Committee also addressed the Home Inspection Report deficiencies that were identified through the assessment process. The Committee determined that the Respondent’s Home Inspection report failed to meet the Standards of Professional Practice for Arizona Home Inspectors (“S.O.P”) as noted below: 1. Respondent failed to include firm address in agreement as required by S.O.P. #2.2 2. Respondent failed to report on the condition of supports and insulation as required by S.O.P. #7.1 3. Respondent failed to report on the presence of cross connections as required by S.O.P. #7.1 4. Respondent failed to accurately report on functional drainage as required by S.O.P. #7.1 5. Respondent failed to report on over amped circuits and undersized conductors as required by S.O.P. #8.1 6. Respondent failed to report on the type and condition of the vapor retarder as required by S.O.P. #12.1 and #12.2

The Committee reported that the severity rating of the finding was a three due to a level three severity encompassing a system or component not being addressed. The Committee also reported that leaving out the overcurrent protection on the electric panel from his report could be a potential life safety hazard.

Summary of Interview, Alleger: BTR141 Alleger was not present during the EAC meeting. They were given ample notice to attend the meeting. Alleger decided to no longer participate in the investigation.

Summary of Interview, Respondent:

During the interview with Respondent, he acknowledged that he completed the home inspection report for the property at 11420 E. Flower Ave in Mesa, Arizona. He stated that he and the firm were unaware of Alleger’s concerns until after Alleger posted negative reviews on social media. After ‘about six days’ Respondent and HouseMaster contacted Alleger to offer him a solution to the complaint reporting, “We did resolve the issue with the client hoping he would stop all his complaints on social media and with the Board of Technical Registration. He did not formally go through with anything like that although he accepted our conclusion. The issue was resolved by having him read the report on the phone and he was shown how the air conditioners were both in poor conditions and how there were other issues in the house that were documented.” Respondent shared that HouseMaster paid Alleger half of the price of their inspection fee and that new Firm Owner, Bill Hafdal, spoke to Alleger to explain the report and also the fact that the house sat vacant for approximately two months could cause a change of conditions between the time of the inspection and time of move-in. Respondent reported that all of the identified missing and/or deficient SOPs were contained within the home inspection report, “[it is]Just a matter of reading the report and understanding that the evaluators reviewing are supposed to be reviewing the report with minimum standards and looking not just for the exact words contained within the checklist, which maybe come from the standards of practice”. Respondent reported that he did not agree with SOP #2.2, and noted that the firm address contained within his home inspection report should be sufficient stating, “I agree with your assessment but disagree that it’s inappropriate to have the address of the business on the report and refer to it from the agreement.” During the interview Respondent continued to maintain that all of the other Standards of Practice were contained within the report but did not use the language contained within the Standards of Practice.

Committee Recommendations: The Committee recommended that Respondent undergo possible peer reviews. One Committee member also reported that he “recommend that he [Respondent] change his report to meet the standards, clearly meet the standards, not by his interpretation, but by the standards interpretation.”

BTR142 EXHIBIT 9

BTR143 THE ARIZONA CHAPTER OF THE AMERICAN SOCIETY OF HOME INSPECTORS, INC.®

STANDARDS OF PROFESSIONAL PRACTICE For Arizona Home Inspectors

Adopted by AZ ASHI Effective January 1, 2002

The Arizona Standards of Practice are adopted from the American Society of Home Inspectors (ASHI) 1992 Standards of Practice, through the Arizona Chapter of the American Society of Home Inspectors, with Arizona made modifications and amendments. The Arizona Board of Technical Registration gratefully acknowledges the assistance and permission of the American Society of Home Inspectors, and the assistance of the Arizona Chapter of the American Society of Home Inspectors.

BTR144 STANDARDS OF PROFESSIONAL PRACTICE TABLE OF CONTENTS Section Description 1. Introduction 2. Purpose & Scope 3. General Limitations & Exclusions 4. Structural Components 5. Exterior 6. Roofing 7. Plumbing 8. Electrical 9. Heating 10. Central Air Conditioning 11. Interiors 12. Insulation and Ventilation Glossary NOTE: Italicized words are defined in the Glossary

1. INTRODUCTION 1.1 These Standards define the practice of Home Inspection in the State of Arizona. 1.2 These Standards of Practice A. provide inspection guidelines. B. make public the services provided by private fee-paid inspectors.

2. PURPOSE AND SCOPE 2.1 Inspections performed to these Standards shall provide the client with a better understanding of the property conditions, as observed at the time of the inspection. 2.2 Inspectors shall: A. before the inspection report is delivered, enter into a written agreement with the client or their authorized agent that includes: 1. the purpose of the inspection. 2. the date of the inspection. 3. the name address and certification number of the inspector. 4. the fee for services. 5. a statement that the inspection is performed in accordance with these Standards. 6. limitations or exclusions of systems or components inspected. B. Observe readily accessible installed systems and components listed in these Standards. C. submit a written report to the client which shall: 1. Describe systems and components identified in sections 4-12 of these Standards.

BTR145 2. state which systems and components designated for inspection in these Standards have been inspected and any systems and components designated for inspection in these Standards which were present at the time of the inspection and were not inspected and a reason why they were not inspected. 3. state any systems and components so inspected which were found to be in need of immediate major repair and any recommendations to correct, monitor or evaluate by appropriate persons. 2.3 These Standards are not intended to limit inspectors from: A. reporting observations and conditions in addition to those required in Section 2.2. B. excluding systems and components from the inspection if requested by the client.

3. GENERAL LIMITATIONS AND EXCLUSIONS 3.1 General limitations: A. Inspections done in accordance with these Standards are visual, not technically exhaustive and will not identify concealed conditions or latent defects. B. These Standards are applicable to buildings with four or less dwelling units and their garages or carports. 3.2 General exclusions: A. Inspectors are NOT required to report on: 1. life expectancy of any component or system. 2. the causes of the need for a major repair. 3. the methods, materials and costs of corrections. 4. the suitability of the property for any specialized use. 5. compliance or non-compliance with applicable regulatory requirements. 6. the market value of the property or its marketability. 7. the advisability or inadvisability of purchase of the property. 8. any component or system which was not observed. 9. the presence or absence of pests such as wood damaging organisms, rodents, or insects. 10. cosmetic items, underground items, or items not permanently installed. B. Inspectors are NOT required to: 1. offer warranties or guarantees of any kind. 2. calculate the strength, adequacy, or efficiency of any system or component. 3. enter any area or perform any procedure which may damage the property or its components or be dangerous to the inspector or other persons. 4. operate any system or component which is shut down or otherwise inoperable. 5. operate any system or component which does not respond to normal operating controls. 6. disturb insulation, move personal items, furniture, equipment, plant life, soil, snow, ice, or debris which obstructs access or visibility.

BTR146 7. determine the presence or absence of any suspected hazardous substance including but not limited to toxins, fungus, molds, mold spores, carcinogens, noise, contaminants in soil, water, and air. 8. determine the effectiveness of any system installed to control or remove suspected hazardous substances. 9. predict future conditions, including but not limited to failure of components. 10. project operating costs of components. 11. evaluate acoustical characteristics of any system or component.

3.3 Limitations and exclusions specific to individual systems are listed in following sections.

4. SYSTEM: STRUCTURAL COMPONENTS 4.1 The inspector shall observe: A. structural components including: 1. foundation. 2. floors. 3. walls. 4. columns. 5. ceilings. 6. roofs. 4.2 The Inspector shall: A. describe the type of: 1. foundation. 2. floor structure. 3. wall structure. 4. columns. 5. ceiling structure. 6. roof structure. B. probe structural components where deterioration is suspected. However, probing is NOT required when probing would damage any finished surface. C. enter underfloor crawl spaces and attic spaces except when access is obstructed, when entry could damage the property, or when dangerous or adverse situations are suspected. D. report the methods used to inspect underfloor crawl spaces and attics. E. report signs of water penetration into the building or signs of abnormal or harmful condensation on building components.

BTR147 5. SYSTEM: EXTERIOR 5.1 The inspector shall observe: A. wall cladding, flashings and trim. B. entryway doors and representative number of windows. C. garage door operators. D. decks, balconies, stoops, steps, areaways, and porches including railings. E. eaves, soffits and fascias. F. vegetation, grading, drainage, driveways, patios, walkways and retaining walls with respect to their effect on the condition of the building. 5.2 The inspector shall: A. describe wall cladding materials. B. operate all entryway doors and representative number of windows including garage doors, manually or by using permanently installed controls of any garage door operator. C. report whether or not any garage door operator will automatically reverse or stop when meeting reasonable resistance during closing. 5.3 The inspector is NOT required to observe: A. storm windows, storm doors, screening, shutters, awnings and similar seasonal accessories. B. fences. C. safety glazing. D. garage door operator remote control transmitters. E. geological conditions. F. soil conditions. G. recreational facilities. H. outbuildings other than garages and carports.

6. SYSTEM: ROOFING 6.1 The inspector shall observe: A. roof coverings. B. roof drainage systems. C. flashings. D. skylights, chimneys and roof penetrations. E. signs of leaks or abnormal condensation on building components. 6.2 The inspector shall: A. describe the type of roof covering materials. B. report the methods used to inspect roofing. 6.3 The inspector is NOT required to: A. walk on the roofing.

BTR148 B. observe attached accessories including but not limited to solar systems, antennae, and lightning arresters.

7. SYSTEM: PLUMBING 7.1 The inspector shall observe: A. interior water supply and distribution system including: 1. piping materials, including supports and insulation. 2. fixtures and faucets. 3. functional flow. 4. leaks. 5. cross connections. B. interior drain, waste and vent system, including: 1. traps; drain, waste, and vent piping; piping supports and pipe insulation. 2. leaks. 3. functional drainage. C. hot water systems including: 1. water heating equipment. 2. normal operating controls. 3. automatic safety controls. 4. chimneys, flues and vents. D. fuel storage and distribution systems including: 1. interior fuel storage equipment, supply piping, venting and supports. 2. leaks. E. sump pumps. 7.2 The inspector shall: A. describe: 1. water supply and distribution piping materials. 2. drain, waste and vent piping materials. 3. water heating equipment. B. operate all plumbing fixtures, including their faucets and all exterior faucets attached to the house. 7.3 The inspector is NOT required to: A. state the effectiveness of anti-siphon devices. B. determine whether water supply and waste disposal systems are public or private. C. operate automatic safety controls. D. operate any valve except water closet flush valves, fixture faucets and hose faucets. E. observe: 1. water conditioning systems. 2. fire and lawn sprinkler systems. 3. on-site water supply quantity and quality. 4. on-site waste disposal systems. 5. foundation irrigation systems.

BTR149 6. spas, except as to functional flow and functional drainage.

8. SYSTEM: ELECTRICAL 8.1 The inspector shall observe: A. service entrance conductors. B. service equipment, grounding equipment, main overcurrent device, main and distribution panels. C. amperage and voltage ratings of the service. D. branch circuit conductors, their overcurrent devices, and the compatibility of their ampacities and voltages. E. the operation of a representative number of installed lighting fixtures, switches and receptacles located inside the house, garage, and on its exterior walls. F. the polarity and grounding of all receptacles within six feet of interior plumbing fixtures and all receptacles in the garage or carport, and on the exterior of inspected structures. G. the operation of ground fault circuit interrupters. 8.2 The inspector shall: A. describe: 1. service amperage and voltage. 2. service entry conductor materials. 3. service type as being overhead or underground. 4. location of main and distribution panels. B. report any observed aluminum branch circuit wiring. 8.3 The inspector is NOT required to: A. insert any tool, probe or testing device inside the panels. B. test or operate any overcurrent device except ground fault interrupters. C. dismantle any electrical device or control other than to remove covers of the main and auxiliary distribution panels. D. observe 1. low voltage systems. 2. smoke detectors. 3. telephone, security, cable TV, intercoms or other ancillary wiring that is not a part of the primary electrical distribution system. 9. SYSTEM: HEATING 9.1 The inspector shall observe: A. permanently installed heating systems including: 1. heating equipment. 2. normal operating controls. 3. automatic safety controls. 4. chimneys, flues and vents.

BTR150 5. solid fuel heating devices. 6. heat distribution systems including fans, pumps, ducts and piping, with supports, dampers, insulation, air filters, registers, radiators, fan coil units, convectors. 7. the presence of an installed heat source in each room. 9.2 The inspector shall: A. describe: 1. energy source. 2. heating equipment and distribution type. B. operate the systems using normal operating controls. C. open readily openable access panels provided by the manufacturer or installer for routine homeowner maintenance.

9.3 The inspector is NOT required to: A. operate heating systems when weather conditions or other circumstances may cause equipment damage. B. operate automatic safety controls. C. ignite or extinguish solid fuel fires D. observe: 1. the interior of flues. 2. fireplace insert flue connections. 3. humidifiers. 4. electronic air filters. 5. the uniformity or adequacy of heat supply to the various rooms.

10. SYSTEM: CENTRAL AIR CONDITIONING 10.1 The inspector shall observe: A. central air conditioning including: 1. cooling and air handling equipment. 2. normal operating controls. B. distribution systems including: 1. fans, pumps, ducts and piping, with supports, dampers, insulation, air filters, registers, fan-coil units. 2. the presence of an installed cooling source in each room. 10.2 The inspector shall: A. describe: 1. energy sources. 2. cooling equipment type. B. operate the systems using normal operating controls. C. open readily openable access panels provided by the manufacturer or installer for routine homeowner maintenance.

BTR151 10.3 The inspector is NOT required to: A. operate cooling systems when weather conditions or other circumstances may cause equipment damage. B. observe non-central air conditioners. C. observe the uniformity or adequacy of cool-air supply to the various rooms.

11. SYSTEM: INTERIORS 11.1 The inspector shall observe: A. walls, ceiling and floors. B. steps, stairways, balconies and railings. C. counters and a representative number of cabinets. D. a representative number of doors and windows. E. separation walls, ceilings, and doors between a dwelling unit and an attached garage or another dwelling unit. F. sumps.

11.2 The inspector shall: A. operate a representative number of primary windows and interior doors. B. report signs of water penetration into the building or signs of abnormal or harmful condensation on building components. 11.3 The inspector is NOT required to observe: A. paint, wallpaper and other finish treatments on the interior walls, ceilings, and floors. B. carpeting. C. draperies, blinds or other window treatments. D. household appliances. E. recreational facilities or another dwelling unit.

12. SYSTEM: INSULATION & VENTILATION 12.1 The inspector shall observe: A. insulation and vapor retarders in unfinished spaces. B. ventilation of attics and foundation areas. C. kitchen, bathroom, and laundry venting systems. 12.2 The inspector shall describe: A. insulation and vapor retarders in unfinished spaces. B. absence of same in unfinished space at conditioned surfaces. 12.3 The inspector is NOT required to report on: A. concealed insulation and vapor retarders. B. venting equipment which is integral with household appliances.

BTR152 GLOSSARY

Automatic Safety Controls: Devices designated and installed to protect systems and components from high or low pressures and temperatures, electrical current, loss of water, loss of ignition, fuel leaks, fire, freezing, or other unsafe conditions. Central Air Conditioning: A system which uses ducts to distribute cooled and/or dehumidified air to more than one room or uses pipes to distribute chilled water to heat exchangers in more than one room, and that is not plugged into an electrical convenience outlet. Client: A customer who contracts with a home inspector for a home inspection. Component: A readily accessible and observable aspect of a system, such as a floor, or wall, but not individual pieces such as boards or nails where many similar pieces make up the system. Cross Connection: Any physical connection or arrangement between potable water and any source of contamination. Dangerous or Adverse Situations: Situations which pose a threat of injury to the inspector, and those situations that require the use of special protective clothing or safety equipment. Describe: Report in writing a system or component by its type, or other observed characteristics, to distinguish it from other components used for the same purpose. Dismantle: To take apart or remove any component, device or piece of equipment that is bolted, screwed, or fastened by other means and that would not be taken apart or removed by a homeowner in the course of normal household maintenance. Engineering: Any professional service or creative work requiring education, training, and experience and the application of special knowledge of the mathematical, physical and engineering sciences Evaluation by Appropriate Persons: Examination and analysis by a qualified professional, tradesman, or service technician beyond that provided by the home inspector. Functional Drainage: A drain is functional when it empties in a reasonable amount of time and does not overflow when another fixture is drained simultaneously. Functional Flow: A reasonable flow at the highest fixture in a dwelling when another fixture is operated simultaneously.

BTR153 Immediate Major Repair: A major defect, which if not quickly addressed, will be likely to do any of the following: 1. worsen appreciably 2. cause further damage 3. be a serious hazard to health and/or personal safety Inspector: A person certified as a home Inspector by the Arizona Board of Technical Registration Installed: Attached or connected such that the installed item requires tools for removal. Major Defect: A system or component that is unsafe or not functioning Normal Operating Controls: Homeowner operated devices such as a thermostat, wall switch or safety switch. Observe: The act of making a visual examination of a system or component and reporting on its condition. On-site Water Supply Quality: Water quality is based on the bacterial, chemical, mineral and solids content of the water. On-site Water Supply Quantity: Water quantity is the rate of flow of water. Primary Windows and Doors: Windows and/or exterior doors which are designed to remain in their respective openings year round. Readily Accessible: Available for visual inspection without requiring moving of personal property, dismantling, destructive measures, or any action which will likely involve risk to persons or property. Readily Openable Access Panel: A panel provided for homeowner inspection and maintenance that has removable or operable fasteners or latch devices in order to be lifted off, swung open, or otherwise removed by one person, and its edges and fasteners are not painted in place. Limited to those panels within normal reach or from a 4-foot stepladder, and which are not blocked by stored items, furniture, or building components. Recreational Facilities: Spas, saunas, steam baths, swimming pools, tennis courts, playground equipment, and other exercise, entertainment, or athletic facilities. Representative Number: For multiple identical components such as windows and electrical outlets, the inspection of one such component per room. For multiple identical exterior components, the inspection of one such component on each side of the building. Roof Drainage Systems: Gutters, downspouts, leaders, splash blocks, and similar components used to carry water off a roof and away from a building.

BTR154 Safety Glazing: Tempered glass, laminated glass, or rigid plastic. Shut Down: A piece of equipment whose safety switch or circuit breaker is in the “off” position, or its fuse is missing or blown, or a system that cannot be operated by the device or control that a home owner should normally use to operate it. Solid Fuel Heating Device: Any wood, coal, or other similar organic fuel burning device, including but not limited to fireplaces whether masonry or factory built, fireplace inserts and stoves, woodstoves (room heaters), central furnaces, and combinations of these devices. Structural Component: A component that supports non-variable forces or weights (dead loads) and variable forces or weights (live loads). For purposes of this definition, a dead load is the fixed weight of a structure or piece of equipment, such as a roof structure on bearing walls, and a live load is a moving variable weight added to the dead load or intrinsic weight of a structure. System: A combination of interacting or interdependent components, assembled to carry out one or more functions. Technically Exhaustive: An inspection is technically exhaustive when it involves the use of measurements, instruments, testing, calculations, and other means to develop scientific or engineering findings, conclusions, and recommendations. Underfloor Crawl Space: The area within the confines of the foundation and between the ground and the underside of the lowest floor structural . Unsafe: A condition in a readily accessible, installed system or component which is judged to be a significant risk of personal injury during normal, day to day use. The risk may be due to damage, deterioration, improper installation or changes in adopted residential construction standards.

BTR155