ALJDEC - Licensing
2025A-07134-CHC-ROC · Registrar of Contractors · 2025-12-03
IN THE OFFICE OF ADMINISTRATIVE HEARINGS
Jeff Moore,
COMPLAINANT,
v.
Veteran's Property Services LLC,
License No. ROC 289566,
RESPONDENT.
No. 2025A-07134-CHC-ROC
ADMINISTRATIVE LAW JUDGE DECISION
HEARING: November 13, 2025.
APPEARANCES:
For Complainant: Jeff Moore.
For Respondent: Jeff Sunderlin.
For the Registrar of Contractors: James Carter.
ADMINISTRATIVE LAW JUDGE: Samuel Fox
EXHIBITS ADMITTED INTO EVIDENCE: Administrative notice was taken of the Notice of Hearing Packet submitted by the Registrar of Contractors.
_____________________________________________________________________
FINDINGS OF FACT
Veteran's Property Services LLC (Respondent) was the holder of License No. 289566 issued by the Arizona Registrar of Contractors (Registrar) on March 18, 2014, and suspended on September 18, 2025, for lack of bond.
On or about November 8, 2024, Jeff Morre (Complainant) entered into a contract with Respondent for, among other things, wall renovations.
On or about July 19, 2025, Complainant filed a Licensed Complaint Form with the Registrar, claiming poor work.
On July 22, 2025, the Registrar issued a warning letter to Respondent that its contract may not have contained the minimum required elements of a contract.
The Registrar assigned the complaint to Investigator James Carter, who conducted a noticed Jobsite Inspection on August 12, 2025.
On August 13, 2025, Investigator Carter issued a Written Directive From the Registrar to Respondent requiring Respondent to remedy the identified violations by appropriate means by September 3, 2025.
Respondent attempted to schedule work on one Saturday, but Complainant was not available. Respondent made no other attempts to correct the work.
On September 16, 2025, the Registrar issued a Citation against Respondent, finding cause to charge Respondent with violations of A.R.S. § 32-1154(A)(3), specifically R4-9-108(A), and A.R.S. § 32-1154(A)(22).
On September 30, 2025, Respondent submitted an Answer to the Citation.
The Registrar referred the matter to the Office of Administrative Hearings, an independent state agency, for an evidentiary hearing.
Investigator Carter testified in support of his findings.
Complainant did not testify.
Respondent testified that he did not have any employees to complete the work, and he was not physically able to complete the work himself. He offered monetary settlement, but the parties did not reach an agreement.
CONCLUSIONS OF LAW
This matter lies within the Registrar’s jurisdiction.
Respondent’s suspended license does not deprive Complainant of the right to prosecute the complaint or prevent the Registrar from determining the merits of the complaint.
Complainant bears the burden of proof to establish Respondent’s statutory violations by a preponderance of the evidence. Respondent bears the burden of proof to establish an affirmative defense by a preponderance of the evidence.
“A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”
The preponderance of the evidence established that Respondent failed to perform all work in a professional and workmanlike manner in violation of A.R.S. § 32-1154(A)(3), namely A.A.C. R4-9-108(A).
The preponderance of the evidence established that Respondent failed to take appropriate corrective action following a written directive from the Registrar in violation of A.R.S. § 32-1154(A)(22).
RECOMMENDED ORDER
Based on the foregoing, it is recommended that on the effective date of the Order, the Registrar shall suspend for five days Respondent’s License No. 289566.
Pursuant to A.R.S. § 41-1092.08(I), the licensee may accept the Administrative Law Judge Decision by advising the Office of Administrative Hearings in writing not more than ten (10) days after receiving the decision. If the licensee accepts the Administrative Law Judge Decision, the decision shall be certified as the final decision by the Office of Administrative Hearings.
In the event of certification of the Administrative Law Judge Decision by the Director of the Office of Administrative Hearings, the effective date of the Order will be forty (40) days from the date of that certification.
Done this day, December 3, 2025.
/s/ Samuel Fox
Administrative Law Judge
Transmitted by either mail, e-mail, or facsimile to:
Tom Cole, Director
Registrar of Contractors
Veteran's Property Services LLC
[email redacted]
Jeff Moore
A Company Portable Restrooms (A Company Inc.)
[email redacted]
James Carter
[email redacted]
By: OAH Staff