ALJDEC - Licensing
2025A-06944-CHC-ROC · Registrar of Contractors · 2026-02-20
IN THE OFFICE OF ADMINISTRATIVE HEARINGS
Spirit of Hope Lutheran Church,
COMPLAINANT,
v.
Arizona Commercial Door Repair, LLC,
License No. ROC 347197,
RESPONDENT.
No. 2025A-06944-CHC-ROC
ADMINISTRATIVE LAW JUDGE DECISION
HEARING: February 9, 2026.
APPEARANCES:
For Complainant: Daryl Wilton.
For Respondent: Failed to appear.
For the Registrar of Contractors: Aaron King.
ADMINISTRATIVE LAW JUDGE: Samuel Fox
EXHIBITS ADMITTED INTO EVIDENCE: Administrative notice was taken of the Notice of Hearing Packet submitted by the Registrar of Contractors.
_____________________________________________________________________
FINDINGS OF FACT
Arizona Commercial Door Repair, LLC, (Respondent) was the holder of License No. 347197 issued by the Arizona Registrar of Contractors (Registrar) on August 21, 2023.
On or about November 12, 2024, Spirit of Hope Lutheran Church (Complainant) entered into a contract with Respondent for replacement of doors.
On or about July 14, 2025, Complainant filed a Licensed Complaint Form with the Registrar, claiming abandonment, and confirming Complainant had paid Respondent $10,150.00.
The Registrar assigned the complaint to Investigator Aaron King, who performed a noticed Jobsite Inspection on August 27, 2025; Respondent was not present. Following the inspection, Investigator King issued a Written Directive From the Registrar to Respondent, requiring Respondent to correct the identified issues by appropriate means.
Respondent did not communicate with Investigator King or perform any work on the project.
On September 16, 2025, the Registrar issued a Citation against Respondent, finding cause to charge Respondent with violations of A.R.S. § 32-1154(A)(1) and A.R.S. § 32-1154(A)(22).
Respondent submitted an Answer to the Citation on September 29, 2025. Respondent’s Answer stated there was some confusion about the project and the doors were custom-sized, special-order items. It further stated that its communication fell short but the items were delayed from the supplier.
The Registrar referred the matter to the Office of Administrative Hearings, an independent state agency, for an evidentiary hearing.
The Registrar and Office of Administrative Hearings mailed or emailed all documents, including notices of hearing, to Respondent at its address and email address of record, which was also the email address from which Respondent’s Answer was submitted.
Respondent did not request that the hearing be continued. Although the start of the hearing was delayed minutes, Respondent did not appear through an authorized member, employee, or attorney. Consequently, Respondent did not present any evidence to defend its license.
Investigator King testified in support of his findings and the Citation.
Complainant testified in agreement with Investigator King’s findings and the Citation.
Administrative notice was taken of Respondent’s prior License record on February 9, 2026. According to that record, Respondent’s License No. 347197 was active and had one open case.
CONCLUSIONS OF LAW
Respondent was deemed to have received the Notice of Hearing by methods reasonably calculated to effect notice.
This matter lies within the Registrar’s jurisdiction.
Complainant bears the burden of proof to establish Respondent’s statutory violations by a preponderance of the evidence. Respondent bears the burden of proof to establish an affirmative defense by a preponderance of the evidence.
“A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”
The preponderance of the evidence established that Respondent abandoned the project or refused to perform work without a legal excuse in violation of A.R.S. § 32-1154(A)(1).
The preponderance of the evidence established that Respondent failed to take appropriate corrective action following a written directive from the Registrar in violation of A.R.S. § 32-1154(A)(22).
“The registrar may impose a civil penalty of not to exceed $500 on a contractor for each violation of subsection A, paragraph 22 of this section.” If a licensee fails to pay the civil penalty, their license is automatically revoked “thirty days after the effective date of the order providing for the civil penalty.” Additionally, any “person who is or was named on a license. . . may not receive a new license under this chapter until the entire civil penalty is paid.”
“[A]n administrative law judge may recommend that a licensee provide restitution to any person who is injured or whose property is damaged by an action of the licensee.”
RECOMMENDED ORDER
Based on the foregoing, it is recommended that on the effective date of the Order, the Registrar shall suspend for no fewer than 15 days Respondent’s License No. 347197.
It is further recommended that the Registrar order Restitution of $10,150.00 as Restitution, pursuant to A.R.S. § 32-1156.01 and suspend Respondent’s License No. 347197 until such time as Respondent provides proof of payment to Complainant.
It is further recommended that the Registrar require Respondent to pay the sum of $500.00 as a civil penalty pursuant to A.R.S. § 32-1154(E).
Pursuant to A.R.S. § 41-1092.08(I), the licensee may accept the Administrative Law Judge Decision by advising the Office of Administrative Hearings in writing not more than ten (10) days after receiving the decision. If the licensee accepts the Administrative Law Judge Decision, the decision shall be certified as the final decision by the Office of Administrative Hearings.
In the event of certification of the Administrative Law Judge Decision by the Director of the Office of Administrative Hearings, the effective date of the Order will be forty (40) days from the date of that certification.
Done this day, February 20, 2026.
/s/ Samuel Fox
Administrative Law Judge
Transmitted by either mail, e-mail, or facsimile to:
Tom Cole, Director
Registrar of Contractors
Spirit of Hope Lutheran Church
[email redacted]
Aaron King
[email redacted]
Arizona Commercial Door Repair, LLC
[email redacted]
By: OAH Staff