PDF copy: ORDER

2025A-05692-CHC-ROC · Registrar of Contractors · 2026-01-15

IN THE OFFICE OF ADMINISTRATIVE HEARINGS

Richard Bui, No. 2025A-05692-CHC-ROC

COMPLAINANT, ORDER SETTING FURTHER HEARING VIA GOOGLE MEET v.

TuStrong Contracting, Inc., License No. ROC 358376,

RESPONDENT.

The hearing of this matter convened on October 21, 2025, at 1:00 p.m. Complainant Richard Bui appeared on his own behalf with his friend, Landon Rodger. Julien Flores appeared on behalf of Respondent TuStrong Contracting, Inc., with Elijah Colon, a subcontractor. Arizona Registrar of Contractors Investigator Gregory Johndrow appeared as a witness. Prior to the commencement of the hearing, the parties were provided with an opportunity to discuss resolution. That discussion was unsuccessful and did not result in a resolution. Consequently, the matter proceeded to hearing. The parties provided their respective opening statements, and Investigator Johndrow presented his testimony. The parties were provided an opportunity to question Investigator Johndrow, and thereafter, Investigator Johndrow was excused. Mr. Bui provided his testimony. During cross examination of Mr. Bui, Mr. Flores proposed that the parties further discuss a resolution. The Administrative Law Judge provided that opportunity to the parties during a recess. Following the recess, the parties informed the Tribunal that they had reached a resolution of the matter, however, needed additional time in which to execute the terms of their agreement. The parties were advised that the matter would be set for a written Status Update in thirty (30) days. The parties were advised that in the event a hearing was requested, the hearing would re-convene at the point at which it was adjourned, specifically, with the cross-examination of Mr. Bui. A Status Date was set for November 21, 2025. Mr. Bui did not file a Status Update until December 18, 2025, in which he advised the Tribunal:

I am disappointed to say that we have not really made progress. I would like to proceed with the hearing. I may be able to understand a little if the tile match isn't exact because it's been a couple of years but clearly there was no effort into matching the grout. The original grout color is white but TuStrong decided to use a brown color grout to complete the repair. This is indicative of the subpar work that we have received throughout the project.

Office of Administrative Hearings 1740 West Adams Street, Lower Level Phoenix, Arizona 85007 (602) 542-9826 In light of the above, IT IS ORDERED SETTING this matter for further hearing on March 4, 2026, at 1:00 p.m. As previously advised, the hearing will re-convene at the point at which it was adjourned, specifically, with the cross-examination of Mr. Bui. The further hearing will be conducted either by video conferencing or telephone participation through Google Meet as follows: Meeting ID meet.google.com/syf-ugdy-hoo Phone Numbers (US)+1 413-752-1169 PIN: 571 997 478#

Click on the Google Meet video conference link if you wish to join by video

conference. To join by telephone, please dial the ten digit telephone number. You will

then be immediately prompted to enter the PIN followed by the # sign. THE PARTIES

MUST USE THE GOOGLE MEET INFORMATION CONTAINED IN THIS ORDER.

Done this day, January 15, 2026. /s/ Sondra J. Vanella Administrative Law Judge Transmitted by e-mail to:

Tom Cole, Director Registrar of Contractors c/o Legal Department [email redacted] Richard Bui [email redacted] TuStrong Contracting, Inc. [email redacted] Gregory Johndrow [email redacted]

By: OAH Staff