2024A-09425-CHC-ROC Notice of Hearing & Packet MAILED 2024-09425.pdf

2024A-09425-CHC-ROC · Registrar of Contractors · 2024-11-26

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

SAAS LLC , Case No. 2024-09425

COMPLAINANT, Docket No. 2024A-09425-CHC-ROC

v. NOTICE OF HEARING ON CONTESTED CASE Tucson Remodeling, LLC License No. ROC 332869,

RESPONDENT. This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

January 8, 2025 9:00 AM Jenna Clark Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be

prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION

The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq. All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised

Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122.

PARTICULAR ARIZONA STATUTES AND RULES INVOLVED

The statutes and rules the Respondent is alleged to have violated are cited in the

complaint and citation, which were served on the Respondent on October 30, 2024. SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED

The complaint and citation allege that the Respondent committed the following act(s): Charge: 1 A.R.S. § 32-1154(A)(1) Charge: 2 A.R.S. § 32-1154(A)(2)(b)

Charge: 3 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 4 A.R.S. § 32-1154(A)(3) - R4-9-108(b) Charge: 5 A.R.S. § 32-1154(A)(12) - A.R.S. § 32-1158 Charge: 6 A.R.S. § 32-1154(A)(16) Charge: 7 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is cause for the suspension or revocation of a license, Respondent is a party to this case and will be a party to the hearing. Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing.

Respondent and Complainant, as the parties to the hearing, will present evidence and

argument to the administrative law judge.

The Registrar’s assigned investigator will appear as a witness at the hearing.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney. A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES

The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092 to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via

video conference or telephone unless requested by a party to appear in-person. Requests for

the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET

In the interests of administrative efficiency, the Registrar compiles and discloses

certain documents to the parties and the Office of Administrative Hearings. These documents

are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit

additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their case. If a party wants to obtain testimony from a witness or documents not in the party’s possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com.

The party seeking a subpoena must serve notice on all the parties to the hearing, and on the

Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a disclosure statement on all other parties, and file it with the Office of Administrative Hearings. A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit,

without good cause, may result in the administrative law judge excluding those witnesses or

exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is

available on the Registrar’s website at https://roc.az.gov/forms/RC-L-800A%20-

%20Prehearing%20Disclosure%20Statement%2020191007v4.pdf

CHANGING THE HEARING DATE The date of the hearing may only be advanced or delayed on the agreement of the parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may

be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties,

the party must file a written motion with the Office of Administrative Hearings, directed to the

assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties.

The motion must state in detail good cause for why the date of the hearing should be advanced

or delayed, and the position of all other parties regarding the advancement or delay. A party may also file a motion asserting a right to an expedited hearing upon a showing of extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION

In any case which is resolved or settled by the parties, or which is withdrawn by the

Complainant without objection from Respondent after the Notice of Hearing is issued, the

parties must notify the Office of Administrative Hearings of the resolution or settlement. Any

such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.” Dated November 27, 2024.

By: /s/ Erika Hoskin Erika Hoskin Legal Assistant II

Legal Department Arizona Registrar of Contractors

Copy mailed via USPS First Class mail November 27, 2024 to: Respondent(s) Tucson Remodeling, LLC P.O. Box 31394 Tucson, AZ 85751 Complainant(s) SAAS LLC PO BOX 32678 Tucson, AZ 85751

Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2024-09425 /

Hearing Packet FAQ What is the The Hearing Packet is a packet of certain documents collected or Hearing Packet? issued by the Registrar over the course of its investigation. Who gets the The Hearing Packet is assembled and distributed to all parties and Hearing Packet? to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing. What types of The Registrar prepares a Hearing Packet for Complainant-Handled cases does the Cases and No-Pay Cases. Note: If the Docket Number on the Registrar prepare a Notice of Hearing contains a “CHC” or “NPC”, your case is a Hearing Packet for? Complainant-Handled Case or a No-Pay Case. What is in the The Hearing Packet contains essential case-specific documents and Hearing Packet? at a minimum will include the following documents: ● Original complaint; ● Citation; and ● Answer. The Hearing Packet will also contain the following documents (if applicable): ● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos. What if there are If there is any evidence you submitted to the Registrar that are not documents missing included in the Hearing Packet it is your responsibility to introduce from the Hearing that evidence at the administrative hearing. Note: The Packet? administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to: ● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

How do I disclose You must properly disclose any and all documents and witnesses evidence I intend to you intend to use at your hearing according to the Registrar’s use at a Hearing? Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118. A sample prehearing disclosure form and instructions are provided to the parties by the Registrar. How do I obtain If you previously submitted documents to the Registrar and need a documents I copy of these documents, please contact the Registrar’s Legal previously submitted Department or submit a public records request at to the Registrar? https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Complainant: SAAS LLC PO BOX 32678 TUCSON AZ 85751 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Respondent: Tucson Remodeling, LLC P.O. Box 31394 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 August 23, 2024

Re: Complaint No. 2024-09425

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

A jobsite inspection is scheduled for October 2, 2024 at 08:00 AM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection. If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely,

John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Complainant: SAAS LLC PO BOX 32678 TUCSON AZ 85751 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Respondent: Tucson Remodeling, LLC P.O. Box 31394 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 September 18, 2024

Re: Complaint No. 2024-09425

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

Sincerely,

John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 A Guide to Jobsite Inspections

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Arizona Registrar of Contractors Jobsite Inspection Notes Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Complainant: SAAS ONE LLC Respondent: Tucson Remodeling, LLC

Present for the complainant: Salwa Aziz Present for the respondent: Chris Moya

(Complaint Items) Complaint Item 1: “Contractor to remodel duplex 3052 & 3054, completion of work in 14 business days per unit, collected nearly 60% of cost, 3 months later unit 3052 had only demolition, some framing and texture work. Unit 3054 demo, electrical, framing, drywall and paint, front & back doors. ~ 75% or work not done. Contractor cites wife took funds.” Investigator’s Observations: Verified. • As stated in the submitted complaint form: o Work stopped 8/14/2024 • Confirmed by the respondent during this inspection: o The respondent has not performed any work on this project since mid-August 2024. o The interior of both units were to be completed and move-in ready. o The contractor stopped working to financial reasons. • Scope of work per 5/27/2024 Estimate, unit 3052 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards o Replace wall light fixtures (basic wall) o Replace interior light fixture o Replace interior door knob o Bi-Fold Door (set of 2) o Replace 60w standard bulb o Bathroom light fixture o Interior door (pre hung) o Interior door (slab only) o Install plug & switch cover plate All(IV) o Kitchen cabinets o Replace kitchen counter top (granite) o 24" Vanity with top RCC100

Arizona Registrar of Contractors Jobsite Inspection Notes o Bathroom TP holder, Towel bar, Shower barKitchen o sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen recessed lighting o Modify Heater/Water heater closet o Water Heater o Remove ceramic tile & install vinyl tile (bedroom only)Discount • Scope of work per 5/27/2024 Estimate, unit 3054 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards 1 sheen/1 o colorGrout work **see notes** o Replace wall light fixture (basic) o Replace interior light fixture (ceiling) basic o Replace interior door knob o Replace Bi-Fold doors (set of 2) o Replace 60w standard bulb o Replace Bathroom light fixture o Replace 30" interior door (HC) SLAB ONLY o Replace ALL plug & switch cover plates o (IV)Replace kitchen cabinets o Replace kitchen counter tops (granite with drop in sink hole) o 24" vanity cabinet w/top o Bathroom TP holder, Towel bar, Shower o barRepair/Replace tub drain unit (need to open up wall to find leak) o Kitchen sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen Recessed lighting o Modify Heater/Water heater closet o Repair grout damage • Scope of work per 6/18/2024 Invoice, unit 3054 o Electrical work o Water Heater 40gal NG o Framing Repair unit 3052 o Repair kitchen wiring in ceiling • Scope of work per 6/19/2024 Invoice, unit 3052 and 3054 o Replace Windows for 3052-3054 • Conditions observed on site during this inspection: o All work remains incomplete o Based on estimates and invoices, no additional payments are due until project completion. Governing Rule: A.R.S. § 32-1154(A)(1): Abandonment of a contract or refusal to perform after submitting a bid on work without legal excuse for the abandonment or refusal.

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes and professional industry standards. For work to be performed in accordance with professional industry standards, a contractor shall use such skills, prudence, and diligence in performing and completing tasks undertaken that the completed work meets the standards of a similarly licensed contractor possessing ordinary skill and capacity.

(Allegations) Complaint Item 2: “Contractor Abandoned work citing funds were stolen and has no money to finish the contracted work” Investigator’s Observations: Verified. • As stated in the submitted complaint form: o Work stopped 8/14/2024 • Confirmed by the respondent during this inspection: o The respondent has not performed any work on this project since mid-August 2024. o The interior of both units were to be completed and move-in ready. o The contractor stopped working to financial reasons. • Scope of work per 5/27/2024 Estimate, unit 3052 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards o Replace wall light fixtures (basic wall) o Replace interior light fixture o Replace interior door knob o Bi-Fold Door (set of 2) o Replace 60w standard bulb o Bathroom light fixture o Interior door (pre hung) o Interior door (slab only) o Install plug & switch cover plate All(IV) o Kitchen cabinets o Replace kitchen counter top (granite) o 24" Vanity with top o Bathroom TP holder, Towel bar, Shower barKitchen o sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen recessed lighting o Modify Heater/Water heater closet o Water Heater o Remove ceramic tile & install vinyl tile (bedroom only)Discount • Scope of work per 5/27/2024 Estimate, unit 3054 RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards 1 sheen/1 o colorGrout work **see notes** o Replace wall light fixture (basic) o Replace interior light fixture (ceiling) basic o Replace interior door knob o Replace Bi-Fold doors (set of 2) o Replace 60w standard bulb o Replace Bathroom light fixture o Replace 30" interior door (HC) SLAB ONLY o Replace ALL plug & switch cover plates o (IV)Replace kitchen cabinets o Replace kitchen counter tops (granite with drop in sink hole) o 24" vanity cabinet w/top o Bathroom TP holder, Towel bar, Shower o barRepair/Replace tub drain unit (need to open up wall to find leak) o Kitchen sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen Recessed lighting o Modify Heater/Water heater closet o Repair grout damage • Scope of work per 6/18/2024 Invoice, unit 3054 o Electrical work o Water Heater 40gal NG o Framing Repair unit 3052 o Repair kitchen wiring in ceiling • Scope of work per 6/19/2024 Invoice, unit 3052 and 3054 o Replace Windows for 3052-3054 • Conditions observed on site during this inspection: o All work remains incomplete o Based on estimates and invoices, no additional payments are due until project completion. Governing Rule: A.R.S. § 32-1154(A)(1): Abandonment of a contract or refusal to perform after submitting a bid on work without legal excuse for the abandonment or refusal. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes and professional industry standards. For work to be performed in accordance with professional industry standards, a contractor shall use such skills, prudence, and diligence in performing and completing tasks undertaken that the completed work meets the standards of a similarly licensed contractor possessing ordinary skill and capacity. RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes

Complaint Item 3: “Contractor did not meet deadline for completion of work as per contract and exceeded by ~ 2 month” Investigator’s Observations: There is not sufficient evidence to verify this allegation as a violation of A.R.S. § 32-1154(A). • There is no signed contract for this project, only estimates. • The estimates do not include an estimated date of completion. • One invoice, dated 5/27/2024, includes: o Job time per unit will be 14 business days to complete excluding weekends o any changes add on to job time o If any permits are required this may change the completion time • Additional work, not included in the initial estimates includes: (As stated in subsequent estimate and invoice) o Window replacements in both units o Electrical work in both units o Water heater in one unit o Modification to wiring of kitchen lighting in both units • Permit required additional work not included in the initial estimates includes: (As stated in subsequent estimate and invoice) o Electrical work in both units o Water heater in one unit o Modification to wiring of kitchen lighting in both units • Permit required work included in the initial estimates includes: o Water heater in one unit • As stated in the 5/27/2024 invoice: o any changes add on to job time o If any permits are required this may change the completion time • A new/revised estimated date of completion has not been provided. Governing Rule: N/A

Complaint Item 4: “Contractor charged taxes on remodel work he's performing to the contract, inflating its cost” Investigator’s Observations: There is not sufficient evidence to verify this allegation as a violation of A.R.S. § 32-1154(A). • There is no signed contract for this project, only estimates. • The estimates include taxes. • As stated in the submitted complain form: o The contract amount is $36,244.65 o The amount paid to date is $21,385.00 • To date, the total dollar amount paid does not exceed the dollar amounts specified on the estimates. Governing Rule: N/A

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes Complaint Item 5: “Contractor did not obtain work permits, despite several requests from owner” Investigator’s Observations: Verified. Work on this project includes: • Electrical work in both units • Water heaters in both units • Modification to wiring of kitchen lighting in both units This is permit required work. No permits have been obtained. Governing Rule: A.R.S. § 32-1154(A)(2): Departure from or disregard of: (b) A building code... Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes... Building Code: IRC (International Residential Code) R105.1: “Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.”

Complaint Item 6: “Collected more than agreed amount of deposit (50% down), then requested owner to purchase remodeling material to finish” Investigator’s Observations: There is not sufficient evidence to verify this allegation as a violation of A.R.S. § 32-1154(A). • There is no signed contract for this project, only estimates • As stated in the submitted complain form: o The contract amount is $36,244.65 o The amount paid to date is $21,385.00 • To date, the total dollar amount paid does not exceed the total dollar amounts specified on the estimates or invoices. • Based on estimates and invoices, no additional payments are due until project completion. Governing Rule: N/A

ADDITIONAL VIOLATIONS In addition to the allegations in the complaint, the following violations were verified:

Elements of a Contract

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes Investigator’s Observations: There is no written contract for this project, only estimates. Information not included on the estimates: • The name and mailing address of the property owner • An estimated date of completion • Information about the customer’s right to file a complaint with the registrar • Contact information for the registrar • A signature of the contractor • A signature of the property owner Governing Rule: A.R.S. § 32-1154(A)(12), Namely A.R.S. § 32-1158(A) Minimum Elements of a Contract. Any contract in an amount of more than one thousand dollars entered into between a contractor and the owner of a property to be improved shall contain in writing at least the following information: 1: The name of the contractor and the contractor's business address and license number. 2: The name and mailing address of the owner and the jobsite address or legal description. 3: The date the parties entered into the contract. 4: The estimated date of completion of all work to be performed under the contract. 5: A description of the work to be performed under the contract. 6: The total dollar amount to be paid to the contractor by the owner for all work to be performed under the contract, including all applicable taxes. 7: The dollar amount of any advance deposit paid or scheduled to be paid to the contractor by the owner. 8: The dollar amount of any progress payment and the stage of construction at which the contractor will be entitled to collect progress payments during the course of construction under the contract. 9a: That the property owner has the right to file a written complaint with the registrar for an alleged violation of section 32-1154, subsection A. 9b: The contract shall contain the registrar’s telephone number and website address and shall state that complaints must be made within the applicable time period as set forth in section 32- 1162, subsection A. 9c: The information in this paragraph must be prominently displayed in the contract in at least ten- point bold type… 9d: …and the contract shall be signed by the property owner and the contractor or the contractor’s designated representative. This paragraph does not apply to a person who is subject to and complies with section 12-1365. REQUIRED CORRECTIVE ACTION: The respondent is to submit a contract form (for use on future projects) that complies with A.R.S. § 32-1158

Beyond scope of License Investigator’s Observations: • The respondent has a CR-61 Carpentry, Remodeling and Repairs license. • The scope of work allowed under his license specifically includes:

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes o “Work related to electrical, plumbing, air conditioning systems, and boilers must be subcontracted to an appropriately licensed contractor.” • This project included removing water heaters. • This project included modifications to electrical wiring in the ceilings. • The respondent confirmed performing this work himself. Governing Rule: A.R.S. § 32-1154(A)(16): Knowingly contracting beyond the scope of the license or licenses of the licensee.

RCC100 11/14

Jobsite Inspection Photos 1 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 2 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 3 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 4 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 5 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 6 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 7 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 8 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 9 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 10 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 11 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 12 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 13 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 14 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 15 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 16 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 17 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 18 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 19 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 20 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 21 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 22 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 23 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 24 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 25 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 26 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 27 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 28 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 29 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 30 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 31 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Jobsite Inspection Photos 32 Complaint No.: 2024-09425 Investigator: John Smith #194 Inspection Date: 10/2/2024 Inspection Time: 8:00AM Jobsite address: 3052, 3054 Sparkman Blvd., Tucson, AZ 85716 • Both address are part of the same building/structure. • Both address are on the same parcel, Pima County parcel # [SSN redacted]

Complainant: SAAS LLC PO BOX 32678 TUCSON AZ 85751 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Respondent: Tucson Remodeling, LLC P.O. Box 31394 Tucson, AZ 85751

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 October 3, 2024

License No. ROC 332869

Re: Complaint No. 2024-09425

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32-1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Thursday, October 24, 2024.

RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.

DIRECTIVE REQUIREMENTS You are directed to: • Obtain all necessary permits from the local building official • Satisfy all requirements of the local building official • Remedy the following violations by the appropriate means:

Complaint Item 1: “Contractor to remodel duplex 3052 & 3054, completion of work in 14 business days per unit, collected nearly 60% of cost, 3 months later unit 3052 had only demolition, some framing and texture work. Unit 3054 demo, electrical, framing, drywall and paint, front & back doors. ~ 75% or work not done. Contractor cites wife took funds.” Investigator’s Observations: Verified. • As stated in the submitted complaint form: o Work stopped 8/14/2024

This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 • Confirmed by the respondent during this inspection: o The respondent has not performed any work on this project since mid-August 2024. o The interior of both units were to be completed and move-in ready. o The contractor stopped working to financial reasons. • Scope of work per 5/27/2024 Estimate, unit 3052 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards o Replace wall light fixtures (basic wall) o Replace interior light fixture o Replace interior door knob o Bi-Fold Door (set of 2) o Replace 60w standard bulb o Bathroom light fixture o Interior door (pre hung) o Interior door (slab only) o Install plug & switch cover plate All(IV) o Kitchen cabinets o Replace kitchen counter top (granite) o 24" Vanity with top o Bathroom TP holder, Towel bar, Shower barKitchen o sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen recessed lighting o Modify Heater/Water heater closet o Water Heater o Remove ceramic tile & install vinyl tile (bedroom only)Discount • Scope of work per 5/27/2024 Estimate, unit 3054 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards 1 sheen/1 o colorGrout work **see notes** o Replace wall light fixture (basic) o Replace interior light fixture (ceiling) basic o Replace interior door knob o Replace Bi-Fold doors (set of 2) o Replace 60w standard bulb o Replace Bathroom light fixture

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 o Replace 30" interior door (HC) SLAB ONLY o Replace ALL plug & switch cover plates o (IV)Replace kitchen cabinets o Replace kitchen counter tops (granite with drop in sink hole) o 24" vanity cabinet w/top o Bathroom TP holder, Towel bar, Shower o barRepair/Replace tub drain unit (need to open up wall to find leak) o Kitchen sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen Recessed lighting o Modify Heater/Water heater closet o Repair grout damage • Scope of work per 6/18/2024 Invoice, unit 3054 o Electrical work o Water Heater 40gal NG o Framing Repair unit 3052 o Repair kitchen wiring in ceiling • Scope of work per 6/19/2024 Invoice, unit 3052 and 3054 o Replace Windows for 3052-3054 • Conditions observed on site during this inspection: o All work remains incomplete o Based on estimates and invoices, no additional payments are due until project completion. Governing Rule: A.R.S. § 32-1154(A)(1): Abandonment of a contract or refusal to perform after submitting a bid on work without legal excuse for the abandonment or refusal. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes and professional industry standards. For work to be performed in accordance with professional industry standards, a contractor shall use such skills, prudence, and diligence in performing and completing tasks undertaken that the completed work meets the standards of a similarly licensed contractor possessing ordinary skill and capacity.

Complaint Item 2: “Contractor Abandoned work citing funds were stolen and has no money to finish the contracted work” Investigator’s Observations: Verified. • As stated in the submitted complaint form: o Work stopped 8/14/2024 • Confirmed by the respondent during this inspection:

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 o The respondent has not performed any work on this project since mid-August 2024. o The interior of both units were to be completed and move-in ready. o The contractor stopped working to financial reasons. • Scope of work per 5/27/2024 Estimate, unit 3052 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards o Replace wall light fixtures (basic wall) o Replace interior light fixture o Replace interior door knob o Bi-Fold Door (set of 2) o Replace 60w standard bulb o Bathroom light fixture o Interior door (pre hung) o Interior door (slab only) o Install plug & switch cover plate All(IV) o Kitchen cabinets o Replace kitchen counter top (granite) o 24" Vanity with top o Bathroom TP holder, Towel bar, Shower barKitchen o sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen recessed lighting o Modify Heater/Water heater closet o Water Heater o Remove ceramic tile & install vinyl tile (bedroom only)Discount • Scope of work per 5/27/2024 Estimate, unit 3054 o Acoustic removal, haul, coat & prime o Repair Drywall Damage o Replace mini blind (vinyl) o Repaint House wall,closets,baseboards 1 sheen/1 o colorGrout work **see notes** o Replace wall light fixture (basic) o Replace interior light fixture (ceiling) basic o Replace interior door knob o Replace Bi-Fold doors (set of 2) o Replace 60w standard bulb o Replace Bathroom light fixture o Replace 30" interior door (HC) SLAB ONLY

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 o Replace ALL plug & switch cover plates o (IV)Replace kitchen cabinets o Replace kitchen counter tops (granite with drop in sink hole) o 24" vanity cabinet w/top o Bathroom TP holder, Towel bar, Shower o barRepair/Replace tub drain unit (need to open up wall to find leak) o Kitchen sink, Faucet, strainers, Bathroom faucet, Drain pipes, supply lines, Valves o Kitchen Recessed lighting o Modify Heater/Water heater closet o Repair grout damage • Scope of work per 6/18/2024 Invoice, unit 3054 o Electrical work o Water Heater 40gal NG o Framing Repair unit 3052 o Repair kitchen wiring in ceiling • Scope of work per 6/19/2024 Invoice, unit 3052 and 3054 o Replace Windows for 3052-3054 • Conditions observed on site during this inspection: o All work remains incomplete o Based on estimates and invoices, no additional payments are due until project completion. Governing Rule: A.R.S. § 32-1154(A)(1): Abandonment of a contract or refusal to perform after submitting a bid on work without legal excuse for the abandonment or refusal. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes and professional industry standards. For work to be performed in accordance with professional industry standards, a contractor shall use such skills, prudence, and diligence in performing and completing tasks undertaken that the completed work meets the standards of a similarly licensed contractor possessing ordinary skill and capacity.

Complaint Item 5: “Contractor did not obtain work permits, despite several requests from owner” Investigator’s Observations: Verified. Work on this project includes: • Electrical work in both units • Water heaters in both units • Modification to wiring of kitchen lighting in both units

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 This is permit required work. No permits have been obtained. Governing Rule: A.R.S. § 32-1154(A)(2): Departure from or disregard of: (b) A building code... Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner. Governing Rule: A.R.S. § 32-1154(A)(3) – R4-9-108(b): Violation of any rule adopted by the registrar; Namely R 4-9-108(b): A contractor shall perform work in accordance with any applicable building codes... Building Code: IRC (International Residential Code) R105.1: “Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.”

ADDITIONAL VIOLATIONS In addition to the allegations in the complaint, the following violations were verified:

Elements of a Contract Investigator’s Observations: There is no written contract for this project, only estimates. Information not included on the estimates: • The name and mailing address of the property owner • An estimated date of completion • Information about the customer’s right to file a complaint with the registrar • Contact information for the registrar • A signature of the contractor • A signature of the property owner Governing Rule: A.R.S. § 32-1154(A)(12), Namely A.R.S. § 32-1158(A) Minimum Elements of a Contract. Any contract in an amount of more than one thousand dollars entered into between a contractor and the owner of a property to be improved shall contain in writing at least the following information: 1: The name of the contractor and the contractor's business address and license number. 2: The name and mailing address of the owner and the jobsite address or legal description.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 3: The date the parties entered into the contract. 4: The estimated date of completion of all work to be performed under the contract. 5: A description of the work to be performed under the contract. 6: The total dollar amount to be paid to the contractor by the owner for all work to be performed under the contract, including all applicable taxes. 7: The dollar amount of any advance deposit paid or scheduled to be paid to the contractor by the owner. 8: The dollar amount of any progress payment and the stage of construction at which the contractor will be entitled to collect progress payments during the course of construction under the contract. 9a: That the property owner has the right to file a written complaint with the registrar for an alleged violation of section 32-1154, subsection A. 9b: The contract shall contain the registrar’s telephone number and website address and shall state that complaints must be made within the applicable time period as set forth in section 32- 1162, subsection A. 9c: The information in this paragraph must be prominently displayed in the contract in at least ten- point bold type… 9d: …and the contract shall be signed by the property owner and the contractor or the contractor’s designated representative. This paragraph does not apply to a person who is subject to and complies with section 12-1365. REQUIRED CORRECTIVE ACTION: The respondent is to submit a contract form (for use on future projects) that complies with A.R.S. § 32-1158

Beyond scope of License Investigator’s Observations: • The respondent has a CR-61 Carpentry, Remodeling and Repairs license. • The scope of work allowed under his license specifically includes: o “Work related to electrical, plumbing, air conditioning systems, and boilers must be subcontracted to an appropriately licensed contractor.” • This project included removing water heaters. • This project included modifications to electrical wiring in the ceilings. • The respondent confirmed performing this work himself. Governing Rule: A.R.S. § 32-1154(A)(16): Knowingly contracting beyond the scope of the license or licenses of the licensee.

ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Complaint Item 3: “Contractor did not meet deadline for completion of work as per contract and exceeded by ~ 2 month” Investigator’s Observations: There is not sufficient evidence to verify this allegation as a violation of A.R.S. § 32-1154(A). • There is no signed contract for this project, only estimates. • The estimates do not include an estimated date of completion. • One invoice, dated 5/27/2024, includes: o Job time per unit will be 14 business days to complete excluding weekends o any changes add on to job time o If any permits are required this may change the completion time • Additional work, not included in the initial estimates includes: (As stated in subsequent estimate and invoice) o Window replacements in both units o Electrical work in both units o Water heater in one unit o Modification to wiring of kitchen lighting in both units • Permit required additional work not included in the initial estimates includes: (As stated in subsequent estimate and invoice) o Electrical work in both units o Water heater in one unit o Modification to wiring of kitchen lighting in both units • Permit required work included in the initial estimates includes: o Water heater in one unit • As stated in the 5/27/2024 invoice: o any changes add on to job time o If any permits are required this may change the completion time • A new/revised estimated date of completion has not been provided. Governing Rule: N/A

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Governing Rule: N/A

Please direct all questions regarding this Directive to the undersigned Investigator.

Sincerely,

John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Notes

Complaint No.: 2024-09425 Investigator: John Smith #194 Date of this letter: 10/29/2024

Complainant: SAAS LLC / Salwa Aziz Respondent: Tucson Remodeling, LLC

Note: • A Compliance Inspection was not conducted.

Number of days allowed for corrective work per the Directive: 21 Number of days from issuance of the Directive to the date of this letter: 26

General Notes: • The respondent performed no corrective work. • The respondent did not provide a compliant version of a contract form. • The respondent did not comply with any portion of the Directive.

Compliance Findings: The respondent has not taken appropriate corrective action to comply with the Directive. Governing Rule: A.R.S. § 32-1154(A)(22): Failure to take appropriate corrective action to comply with this chapter or with the rules adopted pursuant to this chapter…

RCC100 11/14

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

SAAS LLC, Case No. 2024-09425 COMPLAINANT, v. Tucson Remodeling, LLC, CITATION License No. ROC 332869, RESPONDENT.

The Registrar issues this Citation to Tucson Remodeling, LLC (“Respondent”) under

A.R.S. § 32-1155(A). If Respondent fails to answer this Citation by November 14, 2024, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the

act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke

Respondent’s license(s).

THE WRITTEN COMPLAINT On August 18, 2024, SAAS LLC (“Complainant”) filed a written complaint with the

Registrar. A copy of that Complaint is attached to this Citation.

A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT The Registrar investigated this matter and finds cause to charge Respondent with

violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged

with violating:

Charge: 1 A.R.S. § 32-1154(A)(1) Abandonment of a contract or refusal to perform after submitting a bid on

work without legal excuse for the abandonment or refusal.

of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Charge: 2 A.R.S. § 32-1154(A)(2)(b) Departure from or disregard of: (b) A building code of this state or any political subdivision of this state in any material respect that is prejudicial to another. Charge: 3 A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner. Charge: 4 A.R.S. § 32-1154(A)(3) - R4-9-108(b) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(b): A contractor shall perform all work in accordance with any applicable building codes and professional industry standards. For work to be performed in accordance with professional industry standards, a contractor shall use such skills, prudence, and diligence in performing and completing tasks undertaken that the completed work meets the standards of a similarly licensed contractor possessing ordinary skill and capacity. Charge: 5 A.R.S. § 32-1154(A)(12) - A.R.S. § 32-1158 Failure in any material respect to comply with this chapter; Namely A.R.S. § 32-1158. Charge: 6 A.R.S. § 32-1154(A)(16) Knowingly contracting beyond the scope of the license or licenses of the licensee. Charge: 7 A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be

of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held. If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F). FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2024-09425. How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted] The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than November 14, 2024. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to

of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41- 1092.06(A).

The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S.

of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated October 30, 2024. By: /s/ Meridith Bell Meridith Bell Legal Assistant II Legal Department Arizona Registrar of Contractors COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, October 30, 2024 to: Respondent Certified Mail No: [number redacted] Tucson Remodeling, LLC P.O. Box 31394 of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Tucson, AZ 85751 Copy mailed by USPS First Class mail this same date to: Tucson Remodeling, LLC: P.O. Box 31394 Tucson, AZ 85751 Complainant SAAS LLC P.O. BOX 32678 Tucson, AZ 85751 Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2024-09425 /

of 6

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Tucson Remodeling LLC Date Estimate # ROC# 332869 Commercial/Residential Contractor P.O Box 31394 5/27/2024 1631 Tucson, AZ 85751 Phone # 520-940-3885 Fax # Name / Address Location Elite Impact Realty Property Management 3054 N Sparkman Blvd. 333 N Wilmot Rd Unit Suite 340, Tucson, AZ Tucson, AZ 85711

Estimate Expiration Account #

Days 0002580

Description Qty Rate Total

Acoustic removal, haul, coat & prime 1 1,398.36 1,398.36T Repair Drywall Damage 1 589.68 589.68T Replace mini blind (vinyl) 5 69.35 346.75T Repaint House wall,closets,baseboards 1 sheen/1 1 1,650.00 1,650.00T colorGrout work **see notes** 1 259.68 259.68T Replace wall light fixture (basic) 4 89.98 359.92T Replace interior light fixture (ceiling) basic 2 79.88 159.76T Replace interior door knob 4 19.99 79.96T Replace Bi-Fold doors (set of 2) 1 375.00 375.00T Replace 60w standard bulb 8 3.69 29.52T Replace Bathroom light fixture 1 119.99 119.99T Replace 30" interior door (HC) SLAB ONLY 2 134.36 268.72T Replace ALL plug & switch cover plates 1 38.69 38.69T (IV)Replace kitchen cabinets 1 3,495.25 3,495.25T Replace kitchen counter tops (granite with drop in 1 1,158.36 1,158.36T sink hole) 24" vanity cabinet w/top 1 326.75 326.75T Bathroom TP holder, Towel bar, Shower 1 114.36 114.36T barRepair/Replace tub drain unit (need to open up 1 389.65 389.65T wall to find leak) Kitchen sink, Faucet, strainers, Bathroom faucet, 1 995.33 995.33T Drain pipes, supply lines, Valves Kitchen Recessed lighting 1 395.35 395.35T Modify Heater/Water heater closet 1 1,258.35 1,258.35T Discount 1 -1,200.00 -1,200.00

Repair grout damage 50% down to start project Subtotal$12,609.43

Sales Tax (8.1%)$1,118.56

Total$13,727.99 Tucson Remodeling Invoice Date Invoice # LLC ROC# 332869 Commercial/Residential Contractor 6/18/2024 7794 P.O Box 31394 Tucson, AZ 85751 520-940-3885 Location Bill To 3054 N Sparkman Blvd. Elite Impact Realty Property Unit Management 333 N Wilmot Rd Tucson, AZ Suite 340, Tucson, AZ 85711

Terms Account #

Due on receipt 0002580

Description Quantity Rate Amount

Electrical work 1 700.00 700.00T Water Heater 40gal NG 1 895.00 895.00T Balance owed from deposit 1 500.00 500.00 Framing Repair unit 3052 1 300.00 300.00 Repair kitchen wiring in ceiling www.tucsonremodelingllc.com Subtotal$2,395.00

Sales Tax (8.1%)$129.20

Payments/Credits$0.00

Total$2,524.20 Tucson Remodeling LLC Date Estimate # ROC# 332869 Commercial/Residential Contractor P.O Box 31394 5/27/2024 1635 Tucson, AZ 85751 Phone # 520-940-3885 Fax # Name / Address Location Elite Impact Realty Property Management 3052 N Sparkman Blvd. 333 N Wilmot Rd Unit Suite 340, Tucson, AZ Tucson, AZ 85711

Estimate Expiration Account #

Days 0002580

Description Qty Rate Total

Acoustic removal, haul, coat & prime 1 1,398.36 1,398.36T Repair Drywall Damage 1 200.00 200.00T Replace mini blind (vinyl) 5 69.35 346.75T Repaint House wall,closets,baseboards 1 1,650.00 1,650.00T Replace wall light fixtures (basic wall) 4 89.98 359.92T Replace interior light fixture 2 78.88 157.76T Replace interior door knob 4 19.99 79.96T Bi-Fold Door (set of 2) 2 375.00 750.00T Replace 60w standard bulb 8 3.69 29.52T Bathroom light fixture 1 119.99 119.99T Interior door (pre hung) 3 329.97 989.91T Interior door (slab only) 1 134.36 134.36T Install plug & switch cover plate All(IV) 1 38.69 38.69T Kitchen cabinets 1 3,495.25 3,495.25T Replace kitchen counter top (granite) 1 1,158.36 1,158.36T 24" Vanity with top 1 326.75 326.75T Bathroom TP holder, Towel bar, Shower barKitchen 1 114.46 114.46T sink, Faucet, strainers, Bathroom faucet, Drain 1 995.33 995.33T pipes, supply lines, Valves Kitchen recessed lighting 1 395.35 395.35T Modify Heater/Water heater closet 1 1,258.35 1,258.35T Water Heater 1 895.36 895.36T Remove ceramic tile & install vinyl tile (bedroom 1 1,869.36 1,869.36T only)Discount 1 -1,500.00 -1,500.00

50% Down to start

Subtotal$15,263.79 Sales Tax (8.1%)$1,357.87

Total$16,621.66 Tucson Remodeling Invoice Date Invoice # LLC ROC# 332869 Commercial/Residential Contractor 5/27/2024 7790 P.O Box 31394 Tucson, AZ 85751 520-940-3885 Location Bill To 3052/3054 N Sparkman Owner Billing Tucson, AZ 3052 N Sparkman Tucson, AZ

Terms Account #

Due on receipt

Description Quantity Rate Amount

Down Payment to start project 1 16,500.00 16,500.00

Down Payment if for 3054 & 3052 also window install only Will coat the tub & walls for both units Job time per unit will be 14 business days to complete excluding weekends any changes in will add on to job time Payments are required same day of compilation of every estimate. All items are in stock basic items no special orders If any permits are required this my change the completion time www.tucsonremodelingllc.com Subtotal$16,500.00

Sales Tax (8.1%)$0.00

Payments/Credits$0.00

Total$16,500.00 Printed from Chase for Business

Date sent Status Recipient Type Amount

Jul 10, 2024 Completed Tucson Remodeling LLC In moments  $4,000.00 "Remainder on 3040-1 and Progress 3052 &3054"