2024A-01512-CHC-ROC Notice of Hearing & Packet MAILED 2024-01512.pdf
2024A-01512-CHC-ROC · Registrar of Contractors · 2024-07-30
REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA
Tina Jones , Case No. 2024-01512
COMPLAINANT, Docket No. 2024A-01512-CHC-ROC
v. NOTICE OF HEARING ON CONTESTED CASE SunUp America LLC License No. ROC 333266,
RESPONDENT. This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).
HEARING INFORMATION The hearing is set for:
August 29, 2024 1:00 PM Jenna Clark Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.
If you have requested to appear in-person at the hearing, the hearing will be held at 1740 W Adams Street, Phoenix, AZ 85007.
You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be
prepared to present evidence, including witness testimony and documents, in support of your case.
STATEMENT OF LEGAL AUTHORITY AND JURISDICTION
The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq. All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,
Chapter 6, Article 10. A.R.S. § 32-1156.
The statutes and rules governing the hearing can be found at: Arizona Revised
Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122.
PARTICULAR ARIZONA STATUTES AND RULES INVOLVED
The statutes and rules the Respondent is alleged to have violated are cited in the
complaint and citation, which were served on the Respondent on May 6, 2024. SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED
The complaint and citation allege that the Respondent committed the following act(s): Charge: 1 A.R.S. § 32-1154(A)(2)(a) Charge: 2 A.R.S. § 32-1154(A)(3) - R4-9-108(a)
Charge: 3 A.R.S. § 32-1154(A)(22)
THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is cause for the suspension or revocation of a license, Respondent is a party to this case and will be a party to the hearing. Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will
be a party to the hearing.
Respondent and Complainant, as the parties to the hearing, will present evidence and
argument to the administrative law judge.
The Registrar’s assigned investigator will appear as a witness at the hearing. RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney.
A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented
by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-
1156(B).
CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of any change of address within five (5) days of the change. A.R.S. § 41-1092.04.
HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092
to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles regarding the administrative hearing process can be found at https://www.azoah.com/.
REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE
The Registrar’s investigators, employees, and attorneys will appear at the hearing via video conference or telephone unless requested by a party to appear in-person. Requests for the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.
HEARING PACKET
In the interests of administrative efficiency, the Registrar compiles and discloses
certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.
SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS
The parties to the hearing must be prepared to present evidence in support of their
case. If a party wants to obtain testimony from a witness or documents not in the party’s
possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a
subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.
DISCLOSURE STATEMENT
At least seven calendar days before the hearing, each party must prepare and serve a disclosure statement on all other parties, and file it with the Office of Administrative Hearings. A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/forms/RC-L-800A%20- %20Prehearing%20Disclosure%20Statement%2020191007v4.pdf
CHANGING THE HEARING DATE
The date of the hearing may only be advanced or delayed on the agreement of the
parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may
be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com
If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties. The motion must state in detail good cause for why the date of the hearing should be advanced or delayed, and the position of all other parties regarding the advancement or delay. A party may also file a motion asserting a right to an expedited hearing upon a showing of
extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).
RESOLUTION SHORT OF ADJUDICATION In any case which is resolved or settled by the parties, or which is withdrawn by the Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed
Complaints – Resolved/Settled/Withdrawn.”
Dated July 22, 2024.
By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors
Copy mailed via USPS First Class mail July 22, 2024 to:
Respondent(s) SunUp America LLC 625 S. Smith Rd., Suite. 11 Tempe, AZ 85288
Complainant(s) Tina Jones 2001 Crestwood Dr. Sierra Vista, AZ 85635
Copy sent electronically this same date to:
Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2024-01512 /
Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director
Hearing Packet FAQ What is the Hearing Packet?
The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.
Who gets the Hearing Packet?
The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.
What types of cases does the Registrar prepare a Hearing Packet for?
The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.
What is in the Hearing Packet?
The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:
● Original complaint;
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ
Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director
● Citation; and ● Answer.
The Hearing Packet will also contain the following documents (if applicable):
● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.
What if there are documents missing from the Hearing Packet?
If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.
If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:
● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ
Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director
How do I disclose evidence I intend to use at a Hearing?
You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.
A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.
How do I obtain documents I previously submitted to the Registrar?
If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ
Complainant: Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Respondent: SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 February 12, 2024
Re: Complaint No. 2024-01512
Dear Complainant and Respondent:
A formal complaint has been filed with the Arizona Registrar of Contractors.
A jobsite inspection is scheduled for Wednesday, April 10, 2024 at 09:00 AM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.
COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.
RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection. If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.
Sincerely,
Gregory Johndrow Gregory Johndrow, Investigator #195 (520) 628-6896 [email redacted] 1700 W. Washington St., Ste. 105 Phoenix, Arizona 85007
Cc: File
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 A Guide to Jobsite Inspections
Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.
Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.
Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.
Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.
Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.
The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.
What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.
Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762.
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 A Guide to Written Directives
Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.
What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.
Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.
Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.
Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.
Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.
Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.
Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762.
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 12/23 3/8/24, 1:35 PM State of Arizona Mail - Complaint 2024-01512 revision
Gregory Johndrow <[email redacted]>
Complaint 2024-01512 revision messages
Tina Jones <[email redacted]> Thu, Mar 7, 2024 at 4:01 PM To: "[email redacted]" <[email redacted]>
Greg, We'd like to add the following two items to our complaint:
1. Contract says project completion will be between 4-18 weeks. That period ended in mid- January.
2. Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.
Thanks for your help, Tina Jones 520-458-6133 520-249-0379 (cell)
Tina Jones <[email redacted]> Thu, Mar 7, 2024 at 4:34 PM To: "[email redacted]" <[email redacted]>
Greg, I'm sorry but I thought of something else:
The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is $29,800.00
[Quoted text hidden]
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permthid=thread-f:[number redacted]&simpl=msg-f:[number redacted]… 1/1 Respondent: SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C005 04/21 March 8, 2024
Re: Complaint No. 2024-01512
Dear SunUp America LLC:
Enclosed you will find a copy of additional information received by this office concerning the above referenced complaint.
If you have any questions or comments, please feel free to contact me.
Sincerely,
Gregory Johndrow, Investigator #195 (520) 628-6896 [email redacted] 1700 W. Washington St., Ste. 105 Phoenix, Arizona 85007
Cc: File
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C005 04/21 3/13/24, 12:43 PM State of Arizona Mail - Gregory Johndrow has shared "20240308 C005 Additional Information for the respondent 2024-01512.pdf…
Gregory Johndrow <[email redacted]>
Gregory Johndrow has shared "20240308 C005 Additional Information for the respondent 2024-01512.pdf" + 1 files with you Paul Gugel <[email redacted]> Wed, Mar 13, 2024 at 9:36 AM To: Gregory Johndrow <[email redacted]>
Dear Mr. Johndrow:
We appreciate the opportunity to respond to Ms. Jones's additional comments:
1) While the project did encounter unexpected delays (for which Ms. Jones was compensated by a $1,000 price reduction), it was completed and ready to be activated last Tuesday, March 5, when she insisted on an extra $1,000 price reduction. It is our belief that delays after last Tuesday are entirely due to her choice.
2) Panels were placed on the south side of her house in conformitywith the utility company's (TEP's) requirements that the PV meter and the A/C disconnect be within 10 feet of the main service panel (which was on the south side of the house).
3) Her last comment seems to us to indicate that Ms. Jones is requesting the ROC's help to renegotiate her agreement with Sunup. We hope the ROC will neither condone nor facilitate that result.
Respectfully,
Paul E. Gugel Corporate Counsel
[Quoted text hidden]
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 1/1 DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
EC: Juan Vallejo _________________________ 8/30/2023 Date of Buyer’s Signature _________________________
Debbie L Dean Tina Jones __________________________________________________________________________________ Homeowner(s)/Buyer(s) ________________________________________________________ 5531 Lamplighter Dr. _______________________ Tucson _________ AZ ___________ 85746 Property Address City State Zip Code _________________________________ (520)302-3463 ______________________________ 0(520) 302-3463 [email redacted] ___________________________________ Phone Number Phone Number Email Address
Description of Work Performed: Improvements/ Products / Services Breakdown of costs: Price PV PREP & INSTALLATION: photovoltaic (PV) system, project planning, Contract Price material & $ 44000 site inspection, engineering if required, system design, drawings, permit, labor (including sales tax) 8.800 utility application, and installation of a _____________ kW System which Initial down payment due at $ 11000/11000 will produce a minimum first-year output of ___________ 13821 kWh. signing of agreement (50%) Due at Delivery of Materials $ 17000 Class A Module-Standard (40% Tesla Inverter (Monitored by Tesla) Due at Activation (10%) $ 5000 Other_____ (Monitored by Inverter Manufacturer)
Battery (Qty.): Tesla PW+ _____ or Tesla PW2______ Other______
Additional Items ______________________________ $___________ ______________________________ $___________
Panel type: Tier 1 Amount Financed: $ Utility Company _________________ Tucson Electric Power
Payment Type: CASH Finance: cash X check Lender: Special Instructions 11,000 on 8/30/2023 11,000 at permitting 17,000 at installation UNLESS OTHERWISE 5,000 at Activation PROHIBITED BY LOCAL LAW, the following terms and conditions apply: SUNUP AMERICA, LLC (“SUA,” “SunUp,” or “Company”) IS NOT A LENDER but may assist/facilitate Buyer in obtaining financing. Approval and terms of financing are subject to third-party manufacturers' products warranties. Company agrees to pass along all existing product and manufacturers' warranties to the Buyer(s). OBLIGATION. In consideration of the rendering of services and/or the furnishing of materials, as above designated, we, the undersigned property owner(Buyer(s), jointly and severally, agree and promise to pay to Company the sum of ($____________) 44000 dollars, including all costs of collection, reasonable attorneys' fees and interest at the rate of 1.5% per month (18% annual percentage rate) on any unpaid balance of the amount owed or any other breach under this Agreement not cured within 10 days of written notice. ALL MONTHLY PAYMENTS UNDER THIS AGREEMENT ARE IN ADDITION TO YOUR UTILITY BILLS. APPROXIMATE START DATE. a. Work will be considered commenced when SUA begins preporation work for the Photovoltaic System. b. Installation will typically begin 2-12 weeks after this Agreement has been signed by Buyer and SUA. c. Work will be considered substantially commenced when materials arrive at the job site.
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
APPROXIMATE COMPLETION DATE. a. Work will typically be substantially complete within 4-18 weeks after this Agreement has been signed by Buyer and SUA, depending on: i. the scope of work; and ii. approvals from the applicable jurisdiction and utility. b. Work will be considered complete when Permission to Operate (“PTO”) has been granted by the utility to energize the system. NOTICE OF CANCELLATION may be sent to the company at the address below. ALL SAVINGS ARE ESTIMATES. All savings and production numbers are estimates. Several variables affect actual savings and energy production, such as: tilt of panels, orientation to the sun, shading, your individual pricing program with your utility provider, and your individual consumption habits, etc. COMPARABLE PRODUCT Company reserves right to install comparable products if the particular brands or models listed are not suitable or available for the property. LIMITATION OF LIABILITY. In no event shall Company's aggregate liability, if any, for damages or otherwise, arising out of or related to any product, installation of any product, any service or any repair work, exceed the purchase Price actually paid by Buyer for such product or service. Company shall not be liable for any incidental, consequential, or special damages or for economic loss or expense, or for loss of profits of Buyer(s) even if Company has been apprised of the possibility thereof. BINDING ARBITRATION. Any controversy or claim arising out of or relating to this Agreement or the breach thereof, including the gateway issue of arbitrability itself, shall be settled by arbitration administered by the American Arbitration Association in Phoenix, Arizona and any judgment on the award rendered by the arbitrator or arbitrators may be entered in any court having jurisdiction. The prevailing party in any arbitration shall be entitled to reimbursement of its reasonable, actual attorney fees and related costs and expenses. ENTIRE AGREEMENT/MERGER/INTEGRATION. This Agreement, the video sales presentation, worksheet and materials, the Contract Acknowledgments page, and all attachments hereto, constitute the entire understanding of the parties. All prior and contemporaneous agreements, representations, statements, negotiations, understandings, undertakings and oral assertions are superseded. This Agreement may be modified only in a written document signed by both parties. TERMS & CONDITIONS. We agree to and accept the General Terms, Conditions, Disclosures, and Contract Acknowledgments of this Agreement. We acknowledge receipt of a completed copy of the attached Notice to Buyers, Notice of Cancellation and other disclosures attached hereto and incorporated herein by reference.
NOTICE TO THE BUYER: DO NOT SIGN THIS AGREEMENT UNTIL YOU HAVE READ IT AND ALL ITS ATTACHMENTS, OR IF THIS AGREEMENT CONTAINS BLANK SPACES. YOU ARE ENTITLED TO A COPY OF THE AGREEMENT YOU SIGN. YOU, THE BUYER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF SIGNING THIS AGREEMENT. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT.
I HAVE READ AND UNDERSTAND THE ABOVE. I HAVE THE AUTHORITY AND LEGAL CAPACITY TO SIGN AND ENTER INTO THIS AGREEMENT. 8/30/2023 __________________________________________ 8/30/2023 _______________________________________ X Signature X Signature 8/30/2023 __________________________________________ X SunUp America, LLC Representative
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
GENERAL TERMS, CONDITIONS, DISCLOSURES, AND CONTRACT ACKNOWLEDGEMENTS 1. Payment. The Company assumes no responsibility or liability for payments you make directly to any of its sales agents, subcontractors or employees unless said payment is made by check payable to SunUp America, LLC. 2. Company. Any reference made to “Company” throughout this Agreement includes SunUp America, LLC, its members, officers, representatives, assigns, employees, agents, installers, contractors, subcontractors, and affiliates where the context so requires.
3. Information, Privacy and Disclosure. By accepting this Agreement, Buyer agrees to provide all information, even if considered "personal information” within the meaning of the Privacy Act of 1974, that may be required to apply for any grant, rebate, credit, or other benefit. Buyer consents to Company's collecting, using, and disclosing your information as set out in this Agreement. 4. Surplus. All surplus material is the property of Company. 5. Perfecting Interest. Buyer agrees that he/she/they will sign a Contractor’s Completion Certificate, as well as any other documents deemed necessary by any financial institution which provides financing to Buyer in order to acquire the Products or show completion of installation. 6. Taxes. Prices stated in this Agreement do not include relevant taxes unless noted otherwise. This Agreement shall comply with applicable gross receipts and transaction privilege tax requirements. 7. Tax Credits and Depreciation Deductions. Buyer understands that tax credits are credits against Buyer's income tax liability. In the event Buyer does not have a tax liability, then tax credits or depreciation deductions will not be useful to Buyer. Company shall not be liable if Buyer does not receive depreciation deductions or federal or state tax credits for any reason. For additional questions, Buyer should consult its own tax advisor(s). 8. Ownership, Access and Authority to Install. Buyer warrants that it owns the Property and/or has the full authority to enter into this Agreement. The Buyer shall afford access to the Buyer's property to Sunup America or its designee(s) to install the Products. 9. Indemnification. Buyer shall indemnify and hold Company harmless from any damage or injury to Buyer, or any other person, or to any property occurring on the premises or in common areas, unless such damage is the result of the sole negligence or willful misconduct of Company. 10. Additional Fees. Additional costs will be charged if incurred at the request of the Buyer, due to any neglect or issues caused by the Buyer, or due to unpermitted structures or unforeseen third party demands outside of the Company's control. 11. Condition of Property; Permits. Buyer warrants that the Property is of such condition that the Products can be installed and there are no outstanding violations, permits, or related issues affecting the Property. Buyer also warrants there are no unpermitted structures or open permits on the property which would make the installation impracticable. Buyer shall take all reasonable measures to permit or remove all unpermitted structures and shall cooperate with Company in a timely manner, no later than 30 days from the date of notice to do so. Should Company decide to correct any permitting issues to finalize the Installation and permitting of the Products, Buyer shall pay Company all costs and fees associated with said correction. The company is not responsible for any damage to Buyer's premises, including roof, walls, piping, electrical panels, etc., due to prior existing poor condition. Buyer understands that there may be exposed conduit and other plumbing and electrical components involved in the installation of the system. Buyer agrees to remove or protect any personal property, inside or out, including trees, shrubs and flowers, and Company shall not be held responsible for damage to said items. Company is not liable for damage to Buyer's roof absent Company's negligent installation thereof. Buyer (and Property owner, if different) is/are to carry their own fire, hurricane, and other necessary insurance. 12. Limited Warranty. Company does not make any representations or warranties except for those set out in this Agreement and those warranties which cannot be excluded from this Agreement. Company shall provide limited warranties in compliance with the minimum standards of applicable law of those states in which it operates. Any warranty is for normal use and conditions only. Any warranty coverage for equipment and workmanship installed by Company will be void if any alterations or repairs are performed by any person(s) not expressly authorized in writing by Company. The warranty does not cover vandalism or damage caused by external forces such as weather or other acts of God; normal wear and tear or aging of material; any implied warranties, additional electric bills, water damage or any other consequential damages to the property, damage to the system or its efficiency due to adjustment, moving
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
or tampering with components by individuals other than those specified by Company. TO THE EXTENT NOT PROHIBITED UNDER APPLICABLE LAW, THE LIMITED WARRANTY SET FORTH HEREIN IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTIBILITY AND OF FITNESS FOR PARTICULAR PURPOSE, USE, OR APPLICATION, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF COMPANY, UNLESS SUCH OTHER WARRANTIES, OBLIGATIONS OR LIABILITIES ARE EXPRESSLY AGREED TO IN WRITING AND SIGNED AND APPROVED BY COMPANY. COMPANY SHALL HAVE NO RESPONSIBILITY OR LIABILITY WHATSOEVER FOR DAMAGE OR INJURY TO ANYONE CAUSED BY A FAILURE OF ANY PART OF THE SYSTEM. 13. Manufacturers’ and Product Warranties. Company agrees to pass along to the Buyer(s) all existing product and manufacturers' warranties. 14. Workmanship. Company will perform all work in a workmanlike manner in accordance with all local building codes and regulations and warrants that work for two (2) years. Any work performed outside the scope of Company's licenses shall be performed by a duly licensed contractor holding the requisite license in the jurisdiction in which the work is being performed. Production from the photovoltaic solar system that is sold is warranted by the manufacturer for a period of twenty-five (25) years. The remaining components of the solar energy device and their installation shall be warranted for a period of at least ten (10) years. A written statement of warranty, responsibilities assumed or disclaimed, and performance data of the solar energy device and its components shall be furnished to the Buyer. The solar energy device complies with the requirements of federal, state and local law, including A.R.S. requirements for qualifying for the Arizona income tax solar credit. In addition, Company provides a separate 10-year warranty covering any roof leak related to or associated with the solar system's points of attachment to the roof. 15. Estimated Timing. Again, it is estimated that this project will typically be completed within 4-18 weeks after the contract has been signed by Buyer and SUA. We shall not be liable for any delay in delivery or failure to deliver resulting from any cause beyond our control. Such causes include, but shall not be limited to, vandalism, an act of God or of the public enemy, governmental prohibition, fire, flood, epidemic or pandemic, quarantine, strike, freight embargo, natural disaster, unusually severe weather or Company's inability to obtain necessary materials, labor or transportation. 16. Severability. If any provision or any part of a provision of this Agreement is held invalid or unenforceable, the remainder of the Agreement shall be construed as if not containing the invalid or unenforceable provision or portion thereof, and the rights and obligations of each party shall be construed and enforced accordingly. 17. Disclosure Regarding Utility Rates. Utility rates and utility rate structures are subject to change. These changes cannot be accurately predicted. Projected savings from your distributed energy generation system are therefore subject to change. Tax incentives are subject to change or termination by executive, legislative or regulatory action. 18. Cancellations. Cancellations are accepted anytime during the 3-day right of rescission. If for any reason you choose to cancel your solar project after the 3-day right of rescission, you will be charged for the work performed on your project. Stage 1 is $1,395 at expiration of the right of rescission, Stage 2 is an additional $695 through Pre- inspection, Stage 3 is an additional $1,000 through Designs, Stage 4 is an additional $1,500 through permit submission, Stage 5 is an additional $2,500 when material arrives at our warehouse. Additionally, you will be charged the cost of any work that has been completed on your property to cover expenses, labor, materials, plus any applicable attorneys’ fees. 19. Demand, Acceleration and Collection. If the Buyer refuses to complete the purchase as agreed or defaults under any terms of the Agreement, the entire balance of the purchase price shall accelerate and become due and payable immediately. In any civil action, lawsuit or other proceeding arising out of or in connection with the Agreement, the Company or its assignees shall be entitled to recover all expenses incurred in connection therewith, whether as plaintiff/petitioner or defendant/respondent. Expenses shall include but not be limited to court costs, attorneys’ fees and costs of collection. Any sums awarded to the Company as damages, prejudgment interest, taxable court costs, attorneys’ fees or sanctions, if applicable, or other financial awards however denominated, shall bear post-judgment simple interest at the rate of eighteen percent (18%) per year. 20. Insurance. a. General Requirements. SUA shall carry workers’ compensation insurance and public liability insurance as required by law and regulation for the protection of SUA and Buyer during process of the Work.
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
b. Commercial General Liability Insurance (CGL). SUA carries commercial general liability insurance. You may contact Rockingham Insurance Company at 833.506.9238 to check insurance coverage of SUA. c. Worker’s Compensation Insurance. SUA carries worker’s compensation insurance for all employees. 21. Changes in the Work. a. SUA may delay acting on any written or oral direction, instruction, interpretation, or determination of Buyer which would constitute Extra Work and may assert the right to an amendment to this contract by written Change Order before proceeding. b. When signed by SUA and Buyer, each Change Order becomes a contract document. 22. Information about the Arizona Registrar of Contractors. At any time throughout this construction project, the Buyer may file a written complaint with the Registrar of Contractors for any alleged violations of ARS §32-1154, subsection A, within the applicable time as set forth in that section. The Registrar of Contractors may be contacted at: 1700 W. Washington St., Suite 105, Phoenix, AZ 85007-2812, phone (602) 542-1525, www.roc.az.gov.
Finance Summary
Lender Name _______________________ Interest Rate ________ Term ________ Loan Amount $_____________
Estimated Payments for the first __________ months “(Initial Time Period)” will be $___________
Estimated Payments for months ___________ will be $ __________, if you make a payment to the Lender equal to the amount of the federal solar tax credit within the Initial Time Period.
Estimated Payments for months __________ will be $____________, if you choose not to make a payment equal to the amount of the federal solar tax credit within the Initial Time Period.
Loan payments start: days after installation for Service Finance Buyers; days after installation for Dividend Buyers; days after installation for Sunlight Buyers; days after installation for Goodleap Buyers; and days after installation or 15 days after permission to operate is obtained, whichever is earlier, for Mosaic Buyers. days after date of contract for all Deed of Trust Construction Loans.
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
NOTICE TO BUYER
1. Do not sign this Agreement if any of the spaces intended for the agreed terms, to the extent of then-available information, are left blank. 2. You are entitled to a completely filled in copy of this Agreement, signed by both you and SUA, before any work may be started. 3. You may cancel this Agreement any time prior to midnight of the third business day after the date of this transaction. See the attached Notice of Cancellation form for an explanation of this right. 4. It shall not be legal for the Company to enter your premises unlawfully or commit any breach of the peace to repossess goods purchased under this Agreement. 5. No Agreement of the Buyer in a home solicitation sale shall be effective unless the following completed form, in duplicate and in the language used in the oral sales presentation which, if in English, would be in the form set forth in this subsection, is attached to the contract or receipt.
NOTICE OF CANCELLATION Buyer may cancel this Contract without any penalty or obligation within three (3) business days after signing by notifying Sunup America, LLC of such in writing. If you cancel, any property traded in, any payments made by you under the contract or sale, and any negotiable instrument executed by you will be returned within 10 days following receipt by the Company of your cancellation notice, and any security interest arising out of the transaction will be canceled. If you cancel, you must make available to the Company at your property, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the Company regarding the return shipment of the goods at the Company’s expense and risk. If you do make the goods available to the Company and the Company does not pick them up within 20 days of the date of your notice of cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the Company, or if you agree to return the goods to the Company and fail to do so, then you remain liable for performance of all obligations under the contract. SunUp America, LLC may cancel this agreement if existing conditions at the site of the work prohibit the work or add additional costs to the work that the Buyer is unwilling to pay for under the change order provisions of this Agreement.
To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any other written notice to: 3321 E. Atlanta Ave., Phoenix, AZ 85040 no later than DATE: __________________. 9/3/2023
Initial________Initial_______
We hereby cancel this transaction on DATE: _______________________ Signature: _______________________
Signature: _______________________
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
NOTICE TO BUYER
1. Do not sign this Agreement if any of the spaces intended for the agreed terms, to the extent of then-available information, are left blank. 2. You are entitled to a completely filled in copy of this Agreement, signed by both you and SUA, before any work may be started. 3. You may cancel this Agreement any time prior to midnight of the third business day after the date of this transaction. See the attached Notice of Cancellation form for an explanation of this right. 4. It shall not be legal for the Company to enter your premises unlawfully or commit any breach of the peace to repossess goods purchased under this Agreement. 5. No Agreement of the Buyer in a home solicitation sale shall be effective unless the following completed form, in duplicate and in the language used in the oral sales presentation which, if in English, would be in the form set forth in this subsection, is attached to the contract or receipt.
NOTICE OF CANCELLATION Buyer may cancel this Contract without any penalty or obligation within three (3) business days after signing by notifying Sunup America, LLC of such in writing. If you cancel, any property traded in, any payments made by you under the contract or sale, and any negotiable instrument executed by you will be returned within 10 days following receipt by the Company of your cancellation notice, and any security interest arising out of the transaction will be canceled. If you cancel, you must make available to the Company at your property, in substantially as good condition as when received, any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the Company regarding the return shipment of the goods at the Company’s expense and risk. If you do make the goods available to the Company and the Company does not pick them up within 20 days of the date of your notice of cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available to the Company, or if you agree to return the goods to the Company and fail to do so, then you remain liable for performance of all obligations under the contract. SunUp America, LLC may cancel this agreement if existing conditions at the site of the work prohibit the work or add additional costs to the work that the Buyer is unwilling to pay for under the change order provisions of this Agreement. To cancel this transaction, mail or deliver a signed and dated copy of this cancellation notice or any other written notice to: 3321 E. Atlanta Ave., Phoenix, AZ 85040 no later than DATE: __________________. 9/3/2023 Initial________Initial_______
We hereby cancel this transaction on DATE: _______________________ Signature: _______________________
Signature: _______________________
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
TESLA BATTERY INSTALLATION PURCHASE RIDER
A Tesla battery IS_/ X IS NOT_ being installed in conjunction with and as part of a Sunup photovoltaic (PV) solar system installation.
If it IS, all terms, conditions, disclosures and contract acknowledgements remain as in the original solar contract, except for the Tesla battery power production output estimates noted below.
If it IS NOT, all terms, conditions, disclosures and contract acknowledgements remain as in the original solar contract, except for the following additional items:
• Any additional electrical work Buyer requests, such as a main panel upgrade ("MPU"), will be charged to Buyer at the Company's then-applicable service fee rates. • Company agrees to pass along all Tesla battery product warranties to Buyer • T he installation of the Tesla battery carries a separate 2-year workmanship warranty from Company; however, the Company is not responsible and accepts no liability for: o the underlying electrical system, including MPU, to which Tesla battery is attached; and o Tesla battery production, which Tesla indicates will be as follows:
With a reduction in Buyer's normal consumption by 28%, battery production output estimates are:
No. of batteries W/O solar production Avg. winter day Avg. summer day up to 3 hours 3-8 hours 8 hours- 7+ days up to 6 hours 6-17 hours 17 hours- 7+ days up to 8 hours 8 hours- 1 day 1 day- 7+ days up to 11 hours 11 hours- 1.5 days 1.5 days- 7+ days
I HAVE READ AND UNDERSTAND THE ABOVE. I HAVE THE AUTH ORITY AND LEGAL CAPACITY T O SIGN AND ENTER INT O THIS AGREEMENT.
Buyer signature Buyer signature
_/ __ Initial
Sun Up America LLC 3321 E. Atlanta Ave. Phoenix, AZ 85040 844-786-8729 ROC License Nos.: 333266, 325273 DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
Additional Products Included in Agreement Buyer Name Debbie L Dean Tina Jones
Address, City, State, Zip 5531 Lamplighter Dr., Tucson, AZ, 85746 Phone (520) 302-3463
8.800 Solar Size: _____________________KW Utility Company: __________________________ Tucson Electric Power
Item Description Quantity
Inverters (choose one) Tesla OR Enphase 1 Air Conditioner SEER Brand Type
Air Conditioner SEER Brand Type
Battery Tesla PW+ Tesla PW2 Other Size(s) Solar Document Processing Yes 1 Roofing Total Squares Type of roof to replace Roofing Notes:
Ground Mount Trenching Equipment Drop Total Estimated Trenching in Feet ________ MPU Upgrade (Only included if required for solar) Cell Card Needed? For monitoring use, please provide the following information:
Wi-Fi Login: _________________________________________ Special Notes: _________________________________ Wi Fi info will be given to Wi-Fi Password: _____________________________________ PM ______________________________________________ Needs pre inspection ______________________________________________ Utility Account Number: ______________________________ [number redacted] ______________________________________________ Utility Login: _______________________________________ ______________________________________________ Utility Password: ____________________________________ ______________________________________________ ______________________________________________ HOA: X Yes No HOA Name: ________________________________________ Midvale park HOA Number: ______________________________________ [number redacted]
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
Solar System Is Working
Just a reminder that your solar system was designed based on your average "Peak" monthly utility usage. It was designed on a 12-month overall view, so it is not possible to tell in one or two months what the system will produce. It must be given the full 12 months. We cannot stress enough that the system was based on your electricity usage before solar. So just because you have solar does not mean you have an endless supply of energy. Even during months when your system produces more than you consume, you will still have utility company taxes and fees. We want to take a few minutes of your time to make sure we are all on the same page and nothing is lost in translation. We want to make sure that you, the Buyer, understand that the tax credits are credits against your income tax liability. In the event that that you do not have an income tax liability this year, then the tax credits will not be available to you now, but they may be carried forward up to 20 years beyond the year of activation. Please consult with your tax professional. All savings illustrations shown in the presentation are for illustration purposes only. Although we do everything in our power to provide you with an accurate assessment of your savings potential, every home is unique, and savings will vary based on many factors. Also, please remember to let the system work the way it is designed. You will have some electric bills with usage. and some with credits throughout the next 12 months which all balances out as explained to you today.
Anyone on the Fulfillment team can assist you throughout the process. Please call (844) 786-8729 9am-4pm (MST) Monday through Friday.
__________________________________ __________________________________ Signature Signature
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
Contract Acknowledgements Page Buyer understands and acknowledges that: Initial ___ Initial ___ There is no written or implied warranty on Buyer's existing Electrical System(s) Initial ___ Initial ___ Savings vary: The Buyer is buying a solar system providing a minimum first-year production of ____________ 13821 kilowatt hours (kWh) of energy (with subsequent years’ production as per manufacturer’s specifications) from the Company. Your energy savings will vary based upon your lifestyle choices. Any savings are estimates and are based on your current household utility usage measured in kilowatt hours (kWh) and current utility costs. Systems built with true 12-month bills will provide the best results. If Buyer changes its energy consumption by adding appliances, another person in residence, changing your thermostat, utility billing rate, or any other item that consumes more power, the numbers provided in the proposal will not be accurate. Your utility bill may never be zero due to connection and other fees and taxes. Your solar system may not eliminate all of your consumption from the utility company. As long as the solar system is producing as much or more annual kW than this Agreement specifies, Company shall not be liable for any utility bills or other costs the Buyer incurs. Initial ___ Initial ___ Tax credits, rebates and depreciation deductions: Tax credits, rebates, and depreciation deductions available under federal and state laws apply against the Buyer's personal income tax liability. They have been estimated at time of purchase. If the Buyer has any questions relating to or pertaining to their ability to utilize such credits or deductions, they will seek the counsel of their own tax professional. The Company is not a tax professional and assumes no responsibility or liability for Buyer's inability to utilize the credits, rebates, and depreciation deductions. Depreciation can only be taken once the system is activated, not merely installed. Initial ___ Initial ___ Installation preceding electrical: Your total balance is due and payable upon the installation of the system unless installation occurs before any electrical work is completed, in which case 90% of the total balance is due and payable, with the remaining 10% balance being due and payable when the electrical work is “green tagged.” Commissioning of the system by the utility company takes additional time. Initial ___ Initial ___ Shading issues: All shading issues are your sole responsibility. The Buyer must maintain or remove all shading issues including trees. Failure to do so will impact system performance, rebates, and utility bills. Initial ___ Initial ___ Painting conduit: If you would like the conduit painted to match the color of your home, you must provide the paint and have it available for the installation crew on the date of installation. If it is not available on the day of installation, additional fees will be charged for a return visit. Initial ___ Initial ___ HVAC: If it installs an HVAC system for the Buyer, Company is not responsible for air flow, balancing, or duct work. Despite any indication in proposal documents to the contrary, the federal solar investment tax credits on clean energy property is not available on any air conditioning portion of the Contract Price and thus your payment might be slightly higher than the proposal estimate indicates.
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
Initial ___ Initial ___ Demand rate: If you have a demand rate plan, you are responsible to control your own demand. Sunup America, LLC has no liability for your demand rate or charges. Initial___ Initial___ Time-of-Use Plan: If you choose a TOU plan, your buyback rate may change depending on your utility provider and your choice of usage plan from it. Initial____Initial____ Offset seldom equals usage. Buyer’s utility bill reduction from solar will seldom offset all of the Buyer’s utility bill cost because utility companies generally charge more per kWh during the hours Buyer most uses electricity than the utility companies reimburse per kWh during the hours Buyer is selling electricity back to the grid. Initial____Initial____ Silence is Assent. If SunUp provides installation plans and drawings to Buyer for approval and does not hear back from the Buyer within 48 hours, Buyer will be deemed to have assented to plans/drawings and Company will be authorized to continue the installation process on that basis. Initial____Initial____ Refusal of Entry. Buyer is liable for a one thousand dollar ($1,000) “truck roll” charge if it turns SunUp’s work crew away or otherwise prevents SunUp from performing any previously scheduled and confirmed installation. Buyer is liable for a two hundred and fifty dollar ($250) truck roll charge if it turns SunUp’s work crew away or otherwise prevents SunUp from performing any previously scheduled and confirmed repair, maintenance or other customer service. Initial____Initial____ Additional default remedy. If Buyer has been in default under this Agreement for longer than thirty (30) days, Buyer grants SunUp the right to enter Buyer’s property without breaching the peace to turn off or disable the solar system until the default is cured. Initial____Initial____ Solar Tax Documents. Tax documents to help the Buyer claim tax credits and depreciation on its solar purchase will be emailed or otherwise provided to the Buyer by March 15 of the year following the date of purchase and/or the date of activation. Initial____Initial____ Agreement Interpretation. This Agreement shall not be interpreted against the party drafting it. Initial____Initial____ Company-financed Deals. In the event SunUp helps the Buyer to finance its purchase through execution of a promissory note and deed of trust, Buyer agrees that any conflicting terms of those documents shall take precedence over the terms in this Agreement. Initial____Initial____ Entire Agreement: This Agreement, the video sales presentation, worksheet and materials, the Contract Acknowledgments page, and all attachments hereto, constitute the entire understanding of the parties. All prior and contemporaneous agreements, representations, statements, negotiations, understandings, undertakings and oral assertions are superseded. This Agreement may be modified only in a written document signed by both parties.
____________________________ ___________________________________ Buyer Signature Buyer Signature
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com DocuSign Envelope ID: 56E578C5-8B47-497D-83C2-34D13A74A7BF
Welcome to SunUp America
Congratulations on your decision to go Solar! Shortly, you will receive a “Welcome Call.” The purpose of this call is to go over your customized solar package and review your energy savings products. During this call we will be scheduling a time to do a “technical site survey.”
Technical Site Survey An electronic site survey will be requested to verify roof, your service panel(s) and verify the specific layout of your property. This is an important part of the solar process. In addition to the electronic site survey, we will conduct an in- person survey to verify placement and accuracy of designs. The homeowner must be present for the scheduled survey.
Engineering Drawings The completed site survey will be sent over to a Design Technician for "Engineering." These engineered site plans will be sent to you for approval. Please keep in mind that these plans are designed to give you the optimal production of your new system. A site plan will be e-mailed to you for your acknowledgment.
Permit Approval Your approved site plans and engineering drawing will be sent with the appropriate applications to your Utility Company and Governmental Authority to obtain the required permits we need to install your solar system. We like to refer to this as the hurry up and wait time.
Installation Process The equipment package will be delivered before your install to your home. While we strive to plan for every possible contingency, issues may still arise the day of install. We will work diligently to solve all issues in a timely manner and keep the process as smooth as possible. (We will need access to your Wi-Fi to activate monitoring.)
Power-Up Process Once installed, the next and final step is "Power Up." This will occur once Utility and Final Jurisdictional Clearance has occurred. Depending on the utility company, this process could take up to 30 - 45 days after final inspection. As your representative, we push this process along as fast as we can. It is not uncommon for Site Inspectors to question the work or certain aspects of the job. Please do not be alarmed. Any issues will be corrected as soon as they are detected. Once again, depending on the jurisdiction, this process could take several weeks.
Your utility company will set your bi-directional meter and grant permission to operate.
Initials _____/_____ SunUp America, LLC 3321 E. Atlanta Ave., Phoenix, AZ 85040 (844) 786-8729 ROC 325273 and 333266 www.sunupamerica.com Certificate Of Completion Envelope Id: 56E578C58B47497D83C234D13A74A7BF Status: Completed Subject: Solar Closing Documents for Debbie L Dean Source Envelope: Document Pages: 13 Signatures: 9 Envelope Originator: Certificate Pages: 2 Initials: 64 Docs Team AutoNav: Enabled 3049 Executive Way EnvelopeId Stamping: Enabled Lehi, UT 84043 Time Zone: (UTC-07:00) Mountain Time (US & Canada) [email redacted] IP Address: 34.172.114.152
Record Tracking Status: Original Holder: Docs Team Location: DocuSign 8/30/2023 6:24:36 PM [email redacted] Status: Original Holder: Docs Team Location: DocuSign 8/30/2023 6:24:39 PM [email redacted]
Signer Events Signature Timestamp Juan Vallejo Sent: 8/30/2023 6:24:38 PM [email redacted] Viewed: 8/30/2023 6:30:03 PM Security Level: Email, Account Authentication Signed: 8/30/2023 6:36:06 PM (None) Signature Adoption: Pre-selected Style Using IP Address: 174.205.96.229 Signed using mobile Electronic Record and Signature Disclosure: Not Offered via DocuSign
Tina Jones Sent: 8/30/2023 6:36:08 PM [email redacted] Viewed: 8/30/2023 6:51:54 PM Security Level: Email, Account Authentication Signed: 8/30/2023 6:55:44 PM (None) Signature Adoption: Pre-selected Style Using IP Address: 174.205.96.177 Signed using mobile Electronic Record and Signature Disclosure: Not Offered via DocuSign
Debbie L Dean Sent: 8/30/2023 6:36:09 PM [email redacted] Viewed: 8/30/2023 6:38:10 PM Security Level: Email, Account Authentication Signed: 8/30/2023 6:56:07 PM (None) Signature Adoption: Drawn on Device Using IP Address: 172.56.80.63 Signed using mobile Electronic Record and Signature Disclosure: Not Offered via DocuSign
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Docs Team Sent: 8/30/2023 6:24:39 PM [email redacted] Viewed: 8/30/2023 6:24:39 PM Security Level: Email, Account Authentication Signed: 8/30/2023 6:24:39 PM (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign
Shay Helie Sent: 8/30/2023 6:56:09 PM [email redacted] Viewed: 8/30/2023 7:01:08 PM Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign
Susan Cardenas Sent: 8/30/2023 6:56:09 PM [email redacted] Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 8/30/2023 6:24:39 PM Certified Delivered Security Checked 8/30/2023 6:38:10 PM Signing Complete Security Checked 8/30/2023 6:56:07 PM Completed Security Checked 8/30/2023 6:56:09 PM
Payment Events Status Timestamps 3/4/24, 10:04 AM about:blank
Permit Number - TC-RES-0923-07980 Review Name: RESIDENTIAL SOLAR v.1 Review Status: Requires Resubmit
Review Reviewer's Type of Date Name Review Description Status Comments 09/13/2023 PDSD REVIEW Application COMPLETED Completeness 09/20/2023 Site REVIEW Engineering COMPLETED 09/25/2023 Bldg Permits - PENDING Post Review ASSIGNMENT 09/25/2023 Light REQUIRES Permit Review TC-RES-0923-07980 (5531 S LAMPLIGHTER DR TUCSON, AZ Residential RESUBMIT 85746) Building Plan review for the above referenced structure has been completed. This letter Review (OIP) reflects comments to be addressed. Provide updated Plans/calculations and a written response Letter to each of the notated items indicating action taken. Resubmitted plans that do not contain a written response Letter addressing each of the notated items indicating action taken, may be delayed until response letter is received.
1. For wind uplift use 115 mph in 3sec gust, Table R301.2(1). https://www.tucsonaz.gov/files/sharedassets/public/pdsd/documents/building- code/2018_-_irc_amendments.pdf
2. Provide a lag-bolt connection up-lift calculation demonstrating the wind load supporting capability, or provide an engineer’s calculation, and sealed design, R301.1, R324.4. An IRC PV roof uplift calculator (XLS) is available on Pima County’s website. https://www.pima.gov/1069/Solar-Wind-Systems
Contact Jeremy Hamblin with any questions: [email redacted]
about:blank 1/1 3/4/24, 10:06 AM about:blank
Permit Number - TC-RES-0923-07980 Review Name: RESIDENTIAL SOLAR v.2 Review Status: Requires Resubmit
Review Reviewer's Type of Date Name Review Description Status Comments 10/24/2023 PDSD REQUIRES Your comment response letter must outline a detailed description on how Application RESUBMIT you addressed the residential review comments. In detail how and where Completeness those modifications can be located on your plan set and any other additional supporting permit documents. Reviewers comments can be located in Review V.1. Please resubmit your plans, other supporting permit documents and a written response Letter to each of the notated items left by the plan examiner, indicating action taken.
Step-by-Step instructions on how to resubmit: https://www.tucsonaz.gov/files/sharedassets/public/pdsd/documents/tdc- faq/new-pdfs/revisions-and-resubmittals.pdf For questions:[email redacted]
about:blank 1/1 3/4/24, 10:00 AM about:blank
Permit Number - TC-RES-0923-07980
Inspection Description - RSBU - Building Final Inspection Status - Not Ready Date Description Inspector Results Comments 11/13/2023 RSBU - Building Final Not Ready
about:blank 1/1 Arizona Registrar of Contractors Jobsite Inspection Notes Case No.: 2024-01512 Investigator: Greg Johndrow #195 Inspection Date: 4/10/2024 Inspection Time: 9:00AM
Complainant: Tina Jones Respondent: SunUp America LLC
General Notes: The site inspection was performed on this date and time. The respondent was not present for this inspection.
Complaint Item 1: “Contractor has failed to correct deficiencies identified by Tucson Electric Power (TEP).” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. Governing Rule: N/A
Complaint Item 2: “Contractor continuously makes home visits without notification as requested. Also fails to communicate project status.” Investigator’s Observations: This statement by the complainant does not implicate a workmanship issue, or a violation of A.R.S. § 32-1154(A). Governing Rule: N/A
Complaint Item 3: “Contract says project completion will be between 4-18 weeks. That period ended in mid-January.” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. The completion date listed on the contract is an approximate date. Governing Rule: N/A
Complaint Item 4: “Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.” Investigator’s Observations: Verified. The Solar equipment was installed on the south wall of the residence. The approved plans specify the equipment to be installed on the north wall. Governing Rule: A.R.S. § 32-1154(A)(2)(a): Departure from or disregard of: (a) Plans or specifications...
Complaint Item 5: “The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is$29,800.00” Investigator’s Observations: This allegation is NOT verified. Although this complaint item alleges a financial dispute with the respondent, it alleges nothing indicating grounds for discipline under A.R.S. § 32-1154(A). Governing Rule: N/A
RCC100 11/14
Picture 1 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 2 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 3 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 4 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 4/11/24, 1:03 PM State of Arizona Mail - Gregory Johndrow has shared "20240212 C008 Jobsite Inspection Notice 2024-01512.pdf" + 5 files with you
Gregory Johndrow <[email redacted]>
Gregory Johndrow has shared "20240212 C008 Jobsite Inspection Notice 2024- 01512.pdf" + 5 files with you Paul Gugel <[email redacted]> Thu, Apr 11, 2024 at 9:05 AM To: Gregory Johndrow <[email redacted]>
Mr. Johndrow:
I understand that our representative was not at yesterday's 9:00 AM job site inspection. For that, The fault is completely mine. I had your notice clearly indicating the start time, but just got it in my mind that the inspection was set for noon. Not that it matters, but our representative did, indeed, arrive there at noon.
I know that our absence while permissible, is not preferable. But I did not see where Ms. Jones's complaint referred to a workmanship issue. Rather, she complained of a lack of communication, too high a price, and not following her panel placement preferences.
The first two issues are operational concerns that SunUp seeks continual process improvement on. The third, we believe, is addressed by the fact that her project was green tagged by TEP (who mandated positioning of the panels) and approved by the AHJ.
I have attached a copy of the Tucson building permit you asked for in the original communication of the Complaint as well as the planset approved by Tuscon and TEP.
I request that any negative inferences that otherwise might arise from our absence at today's meeting be attributed to my mistake rather than to the company. I'd appreciate the chance to discuss the situation further with you at your convenience.
Thank you.
Respectfully,
Paul E. Gugel Corporate Counsel 602-812-2945
[Quoted text hidden]
attachments SunUp America- Tina Jones Tucson permit.pdf 93K SunUp America- Tina Jones CONS-2_stamped plans_v1 (1).pdf 10639K
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 1/1 201 N. STONE AVENUE, 1ST FLOOR TUCSON, AZ 85701 PHONE: (520) 791-5550
CITY OF TUCSON PERMIT ACTIVITY TC-RES-0923-07980
Site Address: 5531 S LAMPLIGHTER DR TUC Parcel Number: [number redacted] Description of Work: INSTALL A 7.6KW SOLAR PV SYSTEM WITH (20) SONALI SS-M-440 PV MODULES (1) TESLA POWERWALL + INVERTER (7) TESLA MCI-1 Total Valuation: $29,800.00 Type of Permit: RESIDENTIAL BUILDING - ONE OR TWO FAMILY Type of Application: RESIDENTIAL SOLAR PERMIT Legal Description: OAK TREE II AT MIDVALE LOT 490 Township-Range-Section: 15S13E03 Total Bldg. Square Footage: 1,745.00
NOTICE: The plans and specifications submitted with the application for this permit, as approved by this department, may not be changed, modified, or altered without the written approval from this department and all work shall be done in accordance with the approved plans.
This permit becomes null and void if work or construction does not start within 180 days or if work or construction is suspended or abandoned for a period of 180 days at any time work is commenced, such time periods shall be evidenced by a recorded request for inspection. The permit holder has the responsibility to determine the location of existing underground utilities, sewage disposal systems, or other obstacles that may interfere with the work authorized by the permit.
CERTIFICATION: Commencement of work associated with this permit certifies that the permit holder has read and examined this permit and know the information to be true and correct. All provisions of laws and ordinances governing this work will be complied with whether specified herein or not. The granting of a permit does not presume to give the authority to violate or cancel the provisions of any state or local law regulating construction or the performance of construction. Representatives of this department may enter upon the property for the purpose of conducting inspection of work.
TC-RES-0923-07980 SEE ADDITIONAL INFORMATION AND SPECIAL CONDITIONS ON NEXT PAGE(S) CITY OF TUCSON PERMIT ACTIVITY TC-RES-0923-07980
APPLICANT: SunUp America Perla Vargas 3321 E Atlanta Ave Phoenix, AZ 85040
APPLICANT: SunUp America Perla Vargas 3321 E Atlanta Ave Phoenix, AZ 85040
CONTRACTOR: ALEX
CONTRACTOR: SunUp America Perla Vargas 3321 E Atlanta Ave Phoenix, AZ 85040
PERMIT CONDITIONS Pre-Issuance - Required Documents 1. Contractor Account Missing Information - 10/30/2023 - The Contractor you have added to your permit cannot be verified. Please contact staff to have the ROC number added to the account.
*** Scheduling Inspections ***
Inspections must be requested prior to 3:30 P.M. for next business day scheduling.
NOTE: ACTUAL INSPECTION CARD, APPROVED PLANS AND PREVIOUS INSPECTION RESULTS MUST BE POSTED AT JOB SITE. MAINTAINING THIS SCHEDULE OF REQUIRED INSPECTIONS IS THE RESPONSIBILITY OF THE PERMIT HOLDER. UNCOVERING OF WORK THAT HAS NOT BEEN INSPECTED AND APPROVED MAY BE REQUIRED BY THE INSPECTOR.
TC-RES-0923-07980 For Reference Only
NEC Standard Load Calculation for Single Family Dwellings For Service Ratings of 120/240V,200A Max Debbie L Dean 5531 Lamplighter Dr., Tucson, AZ 85746 General Lighting/Power Load Volt-Amps (Wattage) Total Volt-Amps Description of Load QTY Per Load (Wattage) Used Kitchen Appliance Branch Circuits 2 1500 3000 Laundry Circuits 1 1500 1500 Appliances & Equipment Excluding Air Conditioner(s) Microwave 1 1500 1500 Trash Compactor 0 0 0 Dish Washer 0 0 0 Disposal 1 700 700 Oven 0 0 0 Electric Range 0 0 0 Induction Range 0 0 0 Clothes Dryer 1 5000 5000 Clothes Washer 1 500 500 Tankless Water Heater 0 0 0 Electric Water Heater 1 5760 5760 Pool or Spa 1 2880 2880 Evaporator Cooler 0 0 0 Electric Vehicle Supply Equipment (EVSE) 0 0 0 Other 0 0 0 Other 0 0 0 Other 0 0 0 Calculations of All Appliances and Lighting Excluding Air Conditioner(s) Total Square Footage of Building: 1882 ft² X 3 = 5646 Total Volt Amps (Wattage) of All Loads: 20840 W + 5646 = 26486 W 26486 W - 10000 = 16486 W 16486 W X .40 = 6594.4 W 6594.4 W + 10000 = 16594.4 W Heating and Air Conditioning Description of Load Total Volt-Amps (Wattage) Used
AC & Cooling 11520 Heating 0 Heat Pump 0 Space Heat, 4 Separate Units 0 Space Heat, > 4 Units 0 Thermal Storage & Other 0 Total Home Calculations Largest HVAC Load: 11520 W Grand Total of All Loads: 16594.4 W + 11520 W = 28114.4 W 28114.4 W / 240 V = 117.14 A RATING OF EXISTING/PROPOSED ELECTRICAL SERVICE MAIN BREAKER (AMPS) = 175 A
TOTAL MINIMUM SIZE (AMPS) REQUIRED FOR MAIN SERVICE DISCONNECT = 117.14 A
PASS
REVIEWED FOR BUILDING CODE COMPLIANCE JHambli1 10/27/2023 PLANNING AND DEVELOPMENT SERVICES TC-RES-0923-07980 For Reference Only
GENERAL NOTES AERIAL VIEW 1. INSTALLATION OF SOLAR PHOTOVOLTAIC SYSTEM SHALL BE IN ACCORDANCE WITH NEC ARTICLE 690, AND ALL OTHER APPLICABLE NEC CODES WHERE NOTED OR EXISTING 2. PROPER ACCESS AND WORKING CLEARANCE AROUND EXISTING AND PROPOSED ELECTRICAL EQUIPMENT WILL COMPLY WITH NEC ARTICLE 110 3. ALL WIRES, INCLUDING THE GROUNDING ELECTRODE CONDUCTOR SHALL BE PROTECTED FROM PHYSICAL DAMAGE IN ACCORDANCE WITH NEC ARTICLE 250 4. THE PV MODULES ARE CONSIDERED NON-COMBUSTIBLE; THIS SYSTEM IS UTILITY INTERACTIVE PER UL CONTRACTOR INFORMATION: 1741 SUNUP AMERICA 5. ALL DC WIRES SHALL BE SIZED ACCORDING TO [NEC 690.8] 3321 E ATLANTA AVE 6. DC CONDUCTORS SHALL BE WITHIN PROTECTED RACEWAYS IN ACCORDANCE WITH [NEC 690.31] PHOENIX AZ, 85040 License #333266 7. ALL SIGNAGE TO BE PLACED IN ACCORDANCE WITH LOCAL JURISDICTIONAL BUILDING CODE
STREET VIEW PHOTOVOLTAIC (PV) SYSTEM SPECIFICATIONS ELECTRICAL EQUIPMENT REVIEWED FOR PV MODULES: BUILDING CODE COMPLIANCE (20) SONALI SS-M-440 JHambli1 10/27/2023 DC SYSTEM SIZE: 8.8 KW DC PLANNING AND DEVELOPMENT SERVICES
INVERTER(S): (1) TESLA POWERWALL+ INVERTER(S) AC SYSTEM SIZE: 7.6 KW AC (7) TESLA MCI-1 SITE INFORMATION (1) TESLA POWERWALL+ BATTERIES DEBBIE L DEAN RACKING 5531 LAMPLIGHTER DR. RACKING: K2 CROSSRAIL 48-X TUCSON, AZ 85746 ATTACHMENT: UNIRAC - FLASHKIT PRO AC SYSTEM SIZE: 7.6 KW AC APPLICABLE GOVERNING CODES DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] SHEET INDEX 2017 NEC 2018 IRC LONG, -110.[number redacted] PV01 COVER 2018 IFC (20) SONALI SS-M-440 PV02 SITE PLAN 2018 IBC PV MODULES PV03 ROOF PLAN PV04 MOUNTING DETAIL SITE SPECIFICATIONS (1) TESLA POWERWALL+ INVERTER(S) PV05 LINE DIAGRAM (7) TESLA MCI-1 OCCUPANCY: R-3 PV06 ELECTRICAL CALCS ZONING: RESIDENTIAL PV07 LABELS PV08 PLACARD TUCSON ELECTRIC POWER PV09 SITE PHOTOS DRAWN BY: SoloCAD 9/5/2023
COVER - PV01 TC-RES-0923-07980 For Reference Only
ARRAY DETAILS: MOUNTING PLANE: AZIMUTH: TILT: MP1 269° 16° MP2 269° 29° MP3 89° 21° 57'-11" CONTRACTOR INFORMATION: 32'-8" SUNUP AMERICA 3321 E ATLANTA AVE PHOENIX AZ, 85040 35'-0" License #333266
MP2 GW LC AC PV INV BATT MP3
JB REVIEWED FOR JB BUILDING CODE COMPLIANCE FRONT OF HOME
JHambli1 10/27/2023 PLANNING AND DEVELOPMENT SERVICES 5531 Lamplighter Dr.
SITE INFORMATION 58'-2" DEBBIE L DEAN
56'-3" 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 DRIVEWAY
JB
AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] LONG, -110.[number redacted] (20) SONALI SS-M-440 PV MODULES M MSP AC MP1 (1) TESLA POWERWALL+ INVERTER(S) (7) TESLA MCI-1
101'-8" TUCSON ELECTRIC POWER
EQUIPMENT LEGEND: VISIBLE, LOCKABLE, DRAWN BY: SoloCAD M UTILITY METER AC VISIBLE, LOCKABLE, LABELED INVERTER GENERATION PANEL SERVICE DISCONNECT PROPERTY LINE LABELED AC DISCONNECT INV SUB SUB PANEL GP SD PV MODULES 9/5/2023 AC DISCONNECT LOCATED WITHIN 10' METER SOCKET OF UTILITY METER MSP MAIN SERVICE PANEL PV C COMBINER BOX LC LOAD CENTER GW TESLA GATEWAY BATT BATTERY(IES) JB JUNCTION BOX FIRE ACCESS PATHWAY (3' TYP) SITE PLAN - PV02 (FOR UTILITY PV METER) TC-RES-0923-07980 For Reference Only
GW LC AC PV INV BATT 3'-0"
JB JB
CONTRACTOR INFORMATION: SUNUP AMERICA 3321 E ATLANTA AVE This item has been digitally signed and sealed on Sep 26, 2023 PHOENIX AZ, 85040 License #333266
REVIEWED FOR BUILDING CODE COMPLIANCE JHambli1 10/27/2023 PLANNING AND DEVELOPMENT SERVICES
JB
SITE INFORMATION DEBBIE L DEAN 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] 3'-0" LONG, -110.[number redacted] (20) SONALI SS-M-440 M MSP AC PV MODULES (1) TESLA POWERWALL+ INVERTER(S)
EQUIPMENT INFORMATION: (7) TESLA MCI-1 ROOF INFO: PHOTOVOLTAIC ARRAY STRUCTURAL CRITERIA: RACKING MANUFACTURER: K2 ROOF TYPE: ASPHALT SHINGLE PV MODULE COUNT: 20 RACKING PART NUMBER: CROSSRAIL 48-X ROOF FRAMING: MANUFACTURED TRUSS ARRAY AREA: MODULE COUNT * 23.31 FT² = 466.2 TUCSON ELECTRIC POWER ATTACHMENTS UNIRAC - FLASHKIT PRO RAFTER/TOP CHORD SIZE: 2x4 ROOF AREA: 1745 FT² ATTACHMENT QTY: 56 RAFTER/TOP CHORD SPACING: 24" PERCENT OF ROOF COVERED: 27% DRAWN BY: SoloCAD SPLICE QTY: 2 ATTACHMENT SPACING: 48'' ARRAY WEIGHT: MODULE COUNT * 53 LBS = 1060 LBS 9/5/2023 MIDCLAMP QTY: 20 POINT LOAD: ARRAY LBS/ATTACHMENTS = 18.93 ENDCLAMP QTY: 40 DISTRIBUTED LOAD: (lbs/ft²) ARRAY WEIGHT/AREA = 2.27 LBS/FT² ROOF PLAN - PV03 TC-RES-0923-07980 For Reference Only
PV MODULE END CLAMP MID CLAMP 1 2 RAIL
PV MODULE PV MODULE
1'-8" " MAX." MAX. RAIL RAIL
FRONT VIEW (E) RAFTER/TOP CHORDS CONTRACTOR INFORMATION: SUNUP AMERICA END CLAMP DETAILS MID CLAMP DETAILS 3321 E ATLANTA AVE 2 PHOENIX AZ, 85040 License #333266 RAIL PV MODULE
FLASHING & LAG-BOLT
RAIL 10" MIN - 3 1'-4" MAX REVIEWED FOR
L-FOOT/ATTACHMENT BRACKET 10" MIN - BUILDING CODE COMPLIANCE
4" 2'-8" MIN - 1'-4" JHambli1 10/27/2023
3'-10" MAX MAX PLANNING AND DEVELOPMENT SERVICES
(E) COMP SHINGLE ROOF (1 LAYER) (E) RAFTER/TOP CHORD FLASHING 2'-8" MIN - SITE INFORMATION 12" MIN. 3'-10" MAX DEBBIE L DEAN DEPTH 5/16" STAINLESS STEEL LAG-BOLT WITH 2-1/2" MIN. EMBEDMENT 5531 LAMPLIGHTER DR. AND FLAT WASHER TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC (E) ROOF FRAMING DC SYSTEM SIZE: 8.8 KW DC DETAIL, MOUNTING AND FLASHING SIDE VIEW LAT, 32.[number redacted] This item has been digitally signed and sealed on Sep 26, 2023 LONG, -110.[number redacted] (20) SONALI SS-M-440 PV MODULES (1) TESLA POWERWALL+ INVERTER(S)
EQUIPMENT INFORMATION: (7) TESLA MCI-1 ROOF INFO: PHOTOVOLTAIC ARRAY STRUCTURAL CRITERIA: RACKING MANUFACTURER: K2 ROOF TYPE: ASPHALT SHINGLE PV MODULE COUNT: 20 RACKING PART NUMBER: CROSSRAIL 48-X ROOF FRAMING: MANUFACTURED TRUSS ARRAY AREA: MODULE COUNT * 23.31 FT² = 466.2 TUCSON ELECTRIC POWER ATTACHMENTS UNIRAC - FLASHKIT PRO RAFTER/TOP CHORD SIZE: 2x4 ROOF AREA: 1745 FT² ATTACHMENT QTY: 56 RAFTER/TOP CHORD SPACING: 24" PERCENT OF ROOF COVERED: 27% DRAWN BY: SoloCAD SPLICE QTY: 2 ATTACHMENT SPACING: 48'' ARRAY WEIGHT: MODULE COUNT * 53 LBS = 1060 LBS 9/5/2023 MIDCLAMP QTY: 20 POINT LOAD: ARRAY LBS/ATTACHMENTS = 18.93 ENDCLAMP QTY: 40 DISTRIBUTED LOAD: (lbs/ft²) ARRAY WEIGHT/AREA = 2.27 LBS/FT² MOUNTING DETAIL - PV04 TC-RES-0923-07980 For Reference Only
SONALI SS-M-440 SPECS TESLA POWERWALL+ SPECS EQUIPMENT SCHEDULE CONDUIT & CONDUCTOR SCHEDULE POWER MAX (PMAX): 440 W MAX INPUT VOLTAGE: 600 V TYPE QTY DESCRIPTION RATING TAG QTY WIRE GAUGE DESCRIPTION CONDUIT SIZE OPEN CIRCUIT VOLTAGE (VOC): 41.2 V MAX INPUT CURRENT: 13 A MODULES: (20) SONALI SS-M-440 440 W (2) 10 AWG PV-WIRE, USE-2 COPPER - (L1, L2) N/A - FREE AIR MAX POWER-POINT CURRENT (IMP): 12.74 A NOMINAL DC INPUT VOLTAGE: 550 V INVERTERS: (1) TESLA POWERWALL+ 7600 W (1) 6 AWG BARE COPPER - (GROUND) MAX POWER-POINT VOLTAGE (VMP): 34.5 V MAXIMUM OUTPUT POWER: 7600 W AC DISCONNECT(S): (1) PV AC DISCONNECT, 240V, 2-POLE 60 A (2) 10 AWG THHN/THWN-2 COPPER - (L1, L2) 3/4" EMT SHORT CIRCUIT CURRENT (ISC): 13.54 A NOM. OUTPUT VOLTAGE: 240 V (1) 10 AWG THWN-2 COPPER - (GROUND) RAPID SHUTDOWN: (7) TESLA MCI-1 15 Adc SERIES FUSE RATING: 20 A MAX OUTPUT CURRENT: 40 A (6) 10 AWG THHN/THWN-2 COPPER - (L1, L2) ENERGY STORAGE: (1) TESLA POWERWALL+ 13.5 kWh 3 3/4" EMT 1-PHASE, 60 HZ, UL 1741 LISTED (1) 10 AWG THWN-2 COPPER -(GROUND) AC DISCONNECT(S): (1) AC DISCONNECT, 240V, 2-POLE 60 A (3) 6 AWG THWN-2 COPPER - (L1, L2, NEUTRAL) 3/4" EMT (1) 10 AWG THWN-2 COPPER - (GROUND) (3) 1 AWG THWN-2 COPPER - (L1, L2, NEUTRAL) 1.25" EMT (1) 8 AWG THWN-2 COPPER -(GROUND) CONTRACTOR INFORMATION: (3) 0 SUNUP AMERICA (1) 0 (3) 0 3321 E ATLANTA AVE (1) 0 PHOENIX AZ, 85040 (3) 0 License #333266 (1) 0
*INTERCONNECTION NOTE* MAIN BREAKER DERATE REQUIRED 1Ø, 120/240 VAC (N) 125A BACKUP LOADS CENTER TO UTILITY GRID (E) 200A MAIN SERVICE PANEL (N) 100A-2P TESLA MCI RAPID SHUTDOWN DEVICES (E) LOADS AC DISCONNECT REVIEWED FOR STRING (1) 60A NON-FUSED, BUILDING CODE VISIBLE, LOCKABLE, (N) 175A-2P COMPLIANCE (E) LOADS LABELED, OPEN JHambli1 MODULES TESLA POWERWALL+ 240V, 2-POLE 10/27/2023 G N (E) LOADS PLANNING AND DEVELOPMENT SERVICES
DG DISCONNECT TESLA MCI RAPID SHUTDOWN DEVICES 60A NON-FUSED, STRING (2) VISIBLE, LOCKABLE, NEMA 3R 2 UL 1741 COMPLIANT J-BOX LABELED, OPEN M (N) 50A-2P INTEGRATED RAPID 240V, 2-POLE MODULES SHUTDOWN DC DISCONNECT DG METER SOCKET LINE SIDE
SITE INFORMATION TESLA MCI RAPID SHUTDOWN DEVICES STRING (3) DC DEBBIE L DEAN NEMA 3R 2 N J-BOX CTRL 4 MODULES (N) 50A-2P 5531 LAMPLIGHTER DR. AC G TUCSON, AZ 85746 GND
NEMA 3R NEMA 3R LOAD SIDE N AC SYSTEM SIZE: 7.6 KW AC 2 3 (E) UTILITY METER J-BOX J-BOX CTRL (E) GROUNDING DC SYSTEM SIZE: 8.8 KW DC 4 ELECTRODE G LAT, 32.[number redacted] (N) POWERWALL + (N) BACKUP GATEWAY LONG, -110.[number redacted] TESLA P/N 1538000-XX-Y TESLA P/N 1118431-XX-X 5KW, 13.5KWH NEMA 3R 200A MAX, NEMA 3R ALSO (20) SONALI SS-M-440 SERVES AS PV COMBINER PV MODULES (1) TESLA POWERWALL+ INVERTER(S) (7) TESLA MCI-1
TUCSON ELECTRIC POWER
DRAWN BY: SoloCAD VISIBLE, LOCKABLE, LABELED AC DISCONNECT LOCATED WITHIN 10' 9/5/2023 OF UTILITY METER LINE DIAGRAM - PV05 TC-RES-0923-07980 For Reference Only
STRING CALCULATIONS SYSTEM OCPD CALCULATIONS STRING #1 STRING #2 STRING #3 INVERTER MODEL(S): TESLA POWERWALL+ MODULES IN SERIES: 9 3 8 # OF INVERTERS: 1 NOMINAL STRING VOLTAGE: 550V 550V 550V MAX OUTPUT CURRENT: 40A ARRAY OPERATING CURRENT: 13A 13A 13A (# OF INVERTERS) X (MAX OUTPUT CURRENT) X 125% <= OCPD RATING
ARRAY DC POWER: 8800W (1 X 40A X 1.25) = 50A <= 50A, OK TOTAL MAX AC CURRENT: 40.00A BUSBAR CALCULATIONS - 120% RULE MAIN BUSBAR RATING: 200A MAIN DISCONNECT RATING: 175A NUMBER OF CURRENT CARRYING CONDUCTORS PERCENT OF VALUES 4-6 .80 PV OCPD RATING: 50A CONTRACTOR INFORMATION: 7-9 .70 (MAIN BUS RATING X 120%) - MAIN DISCONNECT RATING >= OCPD RATING SUNUP AMERICA 10-20 .50 (200A X 1.2) - 175A = 65A, >= 50A, OK 3321 E ATLANTA AVE CONDUIT & CONDUCTOR SCHEDULE PHOENIX AZ, 85040 # OF CONDUCTORS CONDUCTOR RATING License #333266 TAG QTY WIRE GAUGE DESCRIPTION CONDUIT SIZE CONDUCTOR RATING CONDUCTOR TEMP. RATE AMBIENT TEMP TEMP. DERATE CONDUIT FILL DERATE W/DERATES (2) 10 AWG PV-WIRE, USE-2 COPPER - (L1, L2) N/A - FREE AIR 40A 90°C 41°C 0.87 N/A - FREE AIR 34.8A N/A - FREE AIR (1) 6 AWG BARE COPPER - (GROUND) (2) 10 AWG THHN/THWN-2 COPPER - (L1, L2) 3/4" EMT 40A 90°C 41°C 0.87 1 34.8A 11.9% (1) 10 AWG THWN-2 COPPER - (GROUND) (6) 10 AWG THHN/THWN-2 COPPER - (L1, L2) 3/4" EMT 40A 90°C 41°C 0.87 0.8 27.84A 27.8% REVIEWED FOR (1) 10 AWG THWN-2 COPPER -(GROUND) BUILDING CODE COMPLIANCE (3) 6 AWG THWN-2 COPPER - (L1, L2, NEUTRAL) JHambli1 3/4" EMT 65A 75°C 41°C 0.82 1 53.3A 32.6% 10/27/2023 (1) 10 AWG THWN-2 COPPER - (GROUND) PLANNING AND DEVELOPMENT SERVICES
(3) 1 AWG THWN-2 COPPER - (L1, L2, NEUTRAL) 1.25" EMT 130A 75°C 41°C 0.82 1 106.6A 33.7% (1) 8 AWG THWN-2 COPPER -(GROUND) (3) 0 75°C 1 (1) 0 (3) 0 75°C 1 (1) 0 SITE INFORMATION (3) 0 75°C 1 DEBBIE L DEAN (1) 0 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] LONG, -110.[number redacted] (20) SONALI SS-M-440 PV MODULES GROUNDING & GENERAL NOTES: INTERCONNECTION NOTES: 1. PV INVERTER IS UNGROUNDED, TRANSFORMER-LESS TYPE. (1) TESLA POWERWALL+ INVERTER(S) 1. INTERCONNECTION SIZING, LIMITATIONS AND COMPLIANCE DETERMINED IN ACCORDANCE WITH [NEC 2. DC GEC AND AC EGC TO BE SPLICED TO EXISTING ELECTRODE 705.12]. (7) TESLA MCI-1 3. ANY EXISTING WIRING INVOLVED WITH PV SYSTEM CONNECTION THAT IS FOUND TO BE 2. GROUND FAULT PROTECTION IN ACCORDANCE WITH [NEC 215.9], [NEC 230.95] AND [NEC 690.41] 3. ALL EQUIPMENT TO BE RATED FOR BACKFEEDING. INADEQUATE PER CODE SHALL BE CORRECTED PRIOR TO FINAL INSPECTION. 4. PV BREAKER TO BE POSITIONED AT THE OPPOSITE END OF THE BUSBAR RELATIVE TO THE MAIN BREAKER. 4. JUNCTION BOX QUANTITIES, AND PLACEMENT SUBJECT TO CHANGE IN THE FIELD - TUCSON ELECTRIC POWER DISCONNECT NOTES: JUNCTION BOXES DEPICTED ON ELECTRICAL DIAGRAM REPRESENT WIRE TYPE TRANSITIONS. 1. DISCONNECTING SWITCHES SHALL BE WIRED SUCH THAT WHEN THE SWITCH IS OPENED THE CONDUCTORS 5. AC DISCONNECT NOTED IN EQUIPMENT SCHEDULE OPTIONAL IF OTHER REMAINING LIVE ARE CONNECTED TO THE TERMINALS MARKED “LINE SIDE” (TYPICALLY THE UPPER TERMINALS) AC DISCONNECTING MEANS IS LOCATED WITHIN 10' OF SERVICE DISCONNECT. DRAWN BY: SoloCAD 2. AC DISCONNECT MUST BE ACCESSIBLE TO QUALIFIED UTILITY PERSONNEL, BE LOCKABLE, AND BE A VISIBLE-BREAK SWITCH 9/5/2023
ELECTRICAL CALCS - PV06 TC-RES-0923-07980 For Reference Only
LABEL 6
! WARNING LABEL 1 FOR PV DISCONNECTING MEANS WHERE THE LINE WARNING: PHOTOVOLTAIC POWER SOURCE AT DIRECT-CURRENT EXPOSED RACEWAYS, CABLE TRAYS, COVERS AND ENCLOSURES OF JUNCTION BOXES, AND OTHER WIRING METHODS; SPACED AT MAXIMUM 10FT SECTION OR WHERE SEPARATED BY ELECTRIC SHOCK HAZARD AND LOAD TERMINALS ENCLOSURES, WALLS, PARTITIONS, CEILINGS, OR FLOORS. [NEC 690.31(G)(3&4)] MAY BE ENERGIZED IN THE TERMINALS ON THE LINE AND OPEN POSITION. [NEC 690.13(B)] LOAD SIDES MAY BE ENERGIZED IN THE OPEN POSITION SOLAR PV SYSTEM EQUIPPED LABEL 7 FOR PV SYSTEMS THAT SHUT DOWN THE WITH RAPID SHUTDOWN LABEL 2 ARRAY AND CONDUCTORS LEAVING THE ARRAY: ! WARNING LABEL 9
! WARNING PLACED ADJACENT TO THE BACK-FED BREAKER FROM THE INVERTER IF TIE IN TURN RAPID SHUTDOWN SWICH TO THE "OFF" SOLAR ELECTRIC PV PANELS SIGN TO BE LOCATED ON OR NO MORE THAN FT AWAY FROM SERVICE DISCONNECTING MEANS TO WHICH THE PV SYSTEMS ARE ELECTRICAL SHOCK HAZARD DISTRIBUTED GENERATION PLACED ADJACENT TO THE BACK-FED BREAKER FROM THE INVERTER IF TIE IN CONSISTS OF LOAD SIDE CONTRACTOR INFORMATION: THIS EQUIPMENT IS FED BY MULTIPLE CONSISTS OF LOAD SIDE CONNECTED AND SHALL INDICATE THE SUNUP AMERICA POSITION TO SHUT DOWN LOCATION OF ALL IDENTIFIED RAPID PRESENT CONNECTION TO BUSBAR. CONNECTION TO BUSBAR. [NEC 690.13(B)] SOURCES. TOTAL RATING OF ALL [NEC 705.12(B)(2)(3)(c)] PV SYSTEM AND REDUCE SHUTDOWN SWITCHES IF NOT AT THE SAME 3321 E ATLANTA AVE SHOCK HAZARD IN ARRAY LOCATION. TERMINALS ON LINE AND OVERCURRENT DEVICES, EXCLUDING [NEC 690.56(C)(1)(a)] LOAD SIDE MAY BE PHOENIX AZ, 85040 MAIN SUPPLY OVERCURRENT ENERGIZED License #333266 DEVICE, SHALL NOT EXCEED AMPACITY OF BUSBAR. RAPID SHUTDOWN LABEL 8 SIGN LOCATED AT ! WARNING LABEL 10 SIGN LOCATED AT UTILITY DG DISCONNECT SWITCH UTILITY DG DISCONNECT ! WARNING LABEL 3 RAPID SHUT DOWN PLACED ADJACENT TO THE BACK-FED BREAKER SWITCH FOR DISCONNECT SWITCH [NEC 690.56(C)(3)]. PANEL MAY BE ENERGIZED BY UTILITY OR CUSTOMER GENERATION INVERTER OUTPUT CONNECTION FROM THE INVERTER IF TIE IN CONSISTS OF SOLAR PV SYSTEM LOAD SIDE CONNECTION DO NOT RELOCATE DG SOURCE THIS OVERCURRENT TO BUSBAR. [NEC 705.12(B)(2)(3)(b)] ! WARNING METER LABEL 11 SIGN LOCATED REVIEWED FOR BUILDING CODE COMPLIANCE DISTRIBUTED GENERATION METER AT UTILITY DG JHambli1 DEVICE SOCKET METER SOCKET 10/27/2023
PANEL MAY BE ENERGIZED BY UTILITY PLANNING AND DEVELOPMENT SERVICES
LABEL 4 OR CUSTOMER GENERATION UTILITY SOURCE ! WARNING EQUIPMENT CONTAINING OVERCURRENT DEVICES IN CIRCUITS SUPPLYING POWER TO LABEL 12 DUAL POWER SUPPLY A BUSBAR OR CONDUCTOR SUPPLIED FROM MULTIPLE DO NOT UPSIZE SIGN LOCATED AT POINT OF SITE INFORMATION INTERCONNECTION IF IT CONSISTS OF A SOURCES: UTILITY GRID AND PV SOURCES SHALL BE MARKED TO INDICATE THE PRESENCE OF ALL MAIN BREAKER MAIN BREAKER DERATE DEBBIE L DEAN SOLAR ELECTRIC SYSTEM SOURCES [NEC 705.12(B)(3)] BREAKER HAS BEEN DOWNSIZED FOR PV SOLAR SYSTEM CONNECTION 5531 LAMPLIGHTER DR. LABEL 5 TUCSON, AZ 85746 AT POINT OF PHOTOVOLTAIC AC DISCONNECT INTERCONNECTION, AC SYSTEM SIZE: 7.6 KW AC MARKED AT AC DISCONNECTING DC SYSTEM SIZE: 8.8 KW DC RATED AC OUTPUT CURRENT: MEANS. NOMINAL OPERATING AC VOLTAGE: 240 [NEC 690.54] LABELING DIAGRAM: MAIN SERVICE PANEL LAT, 32.[number redacted]
LONG, -110.[number redacted] PV COMBINER EXISTING SUB PANEL (20) SONALI SS-M-440 SUBPANEL - IF USED TO (ONLY IF WHERE POINT 4 PV MODULES LABELING NOTES: COMBINE PV OUTPUT DEDICATED DER OF INTERCONNECTION 1. LABELS CALLED OUT ACCORDING TO ALL COMMON CONFIGURATIONS. ELECTRICIAN TO DETERMINE CIRCUITS OR INVERTER METER AC DISCONNECT IS MADE) (1) TESLA POWERWALL+ INVERTER(S) EXACT REQUIREMENTS IN THE FIELD PER CURRENT NEC AND LOCAL CODES AND MAKE APPROPRIATE 7 9 ADJUSTMENTS. 1 5 1 2 (7) TESLA MCI-1 JUNCTION BOX 2. LABELING REQUIREMENTS BASED ON THE 2017 NATIONAL ELECTRIC CODE, OSHA STANDARD 19010.145, ANSI Z535. 1 3 12 3. MATERIAL BASED ON THE REQUIREMENTS OF THE AUTHORITY HAVING JURISDICTION. 10 3 4 4. LABELS TO BE OF SUFFICIENT DURABILITY TO WITHSTAND THE ENVIRONMENT INVOLVED [NEC 6 110.21(B)(3)] 6 TUCSON ELECTRIC POWER 5. LABELS TO BE A MINIMUM LETTER HEIGHT OF 3/8", WHITE ON RED BACKGROUND; REFLECTIVE, AND 11 5 5 8 PERMANENTLY AFFIXED [NEC 690.31(G)] (ONLY IF PV (ONLY IF PV INTERCONNECTION INTERCONNECTION 6. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL DG DISCONNECT SWITCH, METER SOCKET (SEE CONSISTS OF LOAD CONSISTS OF LOAD DRAWN BY: SoloCAD SR-452), LABELS 10-12, AND RELATED DG EQUIPMENT 7. SERVICE PROVIDER WILL PROVIDE DG DISCONNECT SWITCH, METER SOCKET AND LABELS ONLY FOR SIDE BREAKER) SIDE BREAKER) APPROVED SINGLE PHASE RESIDENTIAL APPLICANTS 9/5/2023 8. DG METER PROVIDED AND INSTALLED BY SERVICE PROVIDER ** ELECTRICAL DIAGRAM SHOWN ABOVE IS FOR LABELING PURPOSES ONLY. NOT AN ACTUAL REPRESENATION OF EQUIPMENT AND CONNECTIONS 9. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG INSTALLATIONS TO BE INSTALLED. LABEL LOCATIONS PRESENTED MAY VERY DEPENDING ON TYPE OF INTERCONNECTION METHOD AND LOCATION PRESENTED LABELS - PV07 10. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC 294-1414 ELECTRICAL DIAGRAM PAGE. ** TC-RES-0923-07980 For Reference Only
CAUTION POWER TO THIS BUILDING IS ALSO SUPPLIED FROM ROOF MOUNTED SOLAR ARRAYS WITH SAFETY DISCONNECTS AS SHOWN: CONTRACTOR INFORMATION: SUNUP AMERICA AC DISCONNECT INVERTER & RAPID SHUTDOWN 3321 E ATLANTA AVE BACKUP LOADS CENTER DC DISCONNECT SWITCH PHOENIX AZ, 85040 License #333266 TESLA GATEWAY GW LC AC PV INV BATT BATTERY(IES)
JB JB
FRONT OF HOME REVIEWED FOR BUILDING CODE COMPLIANCE JHambli1 10/27/2023 PLANNING AND DEVELOPMENT SERVICES
JB PV ARRAY
SITE INFORMATION DEBBIE L DEAN M MSP AC MAIN DISTRIBUTION 5531 LAMPLIGHTER DR. UTILITY DISCONNECT AC DISCONNECT TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC
5531 Lamplighter Dr., Tucson AZ 85746 DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] LONG, -110.[number redacted] (20) SONALI SS-M-440 DIRECTORY: PV MODULES PERMANENT PLAQUE OR DIRECTORY PROVIDING THE LOCATION OF THE (1) TESLA POWERWALL+ INVERTER(S)
SERVICE DISCONNECTING MEANS AND THE PHOTOVOLTAIC SYSTEM. (7) TESLA MCI-1
(ALL PLAQUES AND SIGNAGE WILL BE INSTALLED AS OUTLINED WITHIN: NEC 690.56(B)&(C), [NEC 705.10] TUCSON ELECTRIC POWER
DRAWN BY: SoloCAD 9/5/2023
PLACARD - PV08 TC-RES-0923-07980 For Reference Only
SITE PHOTOS:
CONTRACTOR INFORMATION: SUNUP AMERICA 3321 E ATLANTA AVE PHOENIX AZ, 85040 License #333266
SITE INFORMATION DEBBIE L DEAN 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] LONG, -110.[number redacted] (20) SONALI SS-M-440 PV MODULES (1) TESLA POWERWALL+ INVERTER(S) (7) TESLA MCI-1
TUCSON ELECTRIC POWER
DRAWN BY: SoloCAD 9/5/2023
SITE PHOTOS - PV09 TC-RES-0923-07980 For Reference Only TC-RES-0923-07980 For Reference Only
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amp;ÿ5%%0ÿ$+)ÿ!"#$G!/ÿÿ7&&$2"ÿ'"-+?ÿ(!ÿ0%##%*-+?ÿ3%)'#!"ÿamp;!ÿ.!&(-0-!)ÿ(%ÿPÿcuDAÿ$+)ÿPÿAuDAÿ157ÿ* !+ÿ-+"($##!)ÿ*-(ÿ(!ÿ1%*!&*$##=ÿ$+)ÿ %#amp;ÿ '()%*+ÿ!,-.!"<ÿ!!ÿ(!ÿ1%*!&*$##=ÿ+"($##$(-%+ÿC$+'$#ÿ0%&ÿ)!($-#!)ÿ-+"(&'.(-%+"ÿ$+)ÿ0%&ÿ?'-)$+.!ÿ%+ÿ-+"($##-+?ÿ1%*!&*$##=ÿ$+)ÿ%#amp;ÿ '()%*+ÿ !,-.!"ÿ*-(ÿ%(!&ÿ3%)'#!"< [\Vv m`vUf Ux]T[Uvÿ`f\[ÿq]Wv`VÿjUTeUg !"#$ %#amp;ÿ5%%0ÿc Aÿ%#amp;ÿ '()%*+ÿ!,-.!ÿ/!&ÿA:ÿ3%)'#!" !"#$ !"#$ÿwwwÿ4* !&!ÿwwwÿÿD:@ÿ(%ÿD@:ÿ>ÿ-+.&!3!+("ÿ%0ÿ@6 Aÿ%#amp;ÿ '()%*+ÿ!,-.!ÿ/!&ÿcÿ3%)'#!"A $+* $ <17ÿÿFP^@ Aÿ%#amp;ÿ '()%*+ÿ!,-.!ÿ/!&ÿcÿ3%)'#!" $+* $ <17ÿÿFP^8= Aÿ%#amp;ÿ '()%*+ÿ!,-.!ÿ/!&ÿcÿ3%)'#!" AdpeUZW T̀Vÿ!"#$ÿ"%#amp;ÿ3%)'#!"ÿ-+"($##!)ÿ-+ÿ#%.$(-%+"ÿ* !&!ÿ(!ÿ3$wÿ%.ÿ0%&ÿ(&!!ÿ3%)'#!"ÿ$(ÿ#%*ÿ)!"-?+ÿ(!3/!&$('&!"ÿ!w.!!)"ÿA8@ÿÿ" $##ÿ;!ÿ#-3-(!)ÿ(%ÿ (*%ÿ3%)'#!"ÿ;!(*!!+ÿC"< HIÿKLKMNMMNMO [number redacted] 1 HIÿKLKMNMMNMO [number redacted] 1 TC-RES-0923-07980 For Reference Only TC-RES-0923-07980 For Reference Only TC-RES-0923-07980 For Reference OnlyCrossRail System PRODUCT FEATURES
/ High quality, German-engineered system for residential and commercial installations
/ 4 rail sizes available to suit all structural conditions
DATA SHEET / Universal components for all rail types
/ Use 2 innovative components to turn this system into Shared Rail or Tilt Up
/ MK3 technology provides highest rail engagement
/ Roof attachments for all roof types
/ 100% code compliant, structural validation for all solar states
/ Fast installation with minimal component count result in low total installed cost
TECHNICAL DATA
CrossRail System
Roof Type Composition shingle, tile, standing seam, corrugated metal, trapezoidal metal
Material High corrosion resistance stainless steel and high grade aluminum
Flexibility Modular construction, suitable for any system size, height adjustable
PV Modules For all common module types
Module Orientation Portrait and landscape
Roof Connection Rafter or deck connection depending on selected roof attachment
Structural Validity IBC compliant, stamped engineering letters available for all solar states In-Rail Wire Management / 4 open channel rail types available Certifications UL 2703, ASCE 7–16, Class A Fire Rating / Wires help with clamps and wire management clips / 3 clip types available Warranty 25 years
K2 Flash Comp Kit Waterproofing / Water Shield redirects water away from penetration / K2 EverSeal preassembled on L-Foot / EPDM backed sealing washing on lag screw
TC-RES-0923-07980 For Reference Only
Components
CrossRail 44-X CrossRaill 48-X X CrossRail 48-XL Yeti Clamp K2 Mid Clamp K2 End Clamp Part Number Description Part Number Description Part Number Description Part Number Description Part Number Description Part Number Description 4000050-H Yeti Hidden EC for CR, 13mm Hex Set 4000601-H CR MC Silver, 30–47mm, 13mm Hex 4000090 CR EC Silver, 30–40mm 4000019 CrossRail 44-X, 166", Mill 4000662 CrossRail 48-X, 166", Mill 4000695 CrossRail 48-XL, 166", Mill 4000602-H CR MC Dark, 30–47mm, 13mm Hex 4000091 CR EC Dark, 30–40mm 4000020 CrossRail 44-X, 166", Dark 4000663 CrossRail 48-X, 166", Dark 4000705 CrossRail 48-XL, 166", Dark 4000688-H CR MC Silver, 40–50mm, 13mm Hex 4000092 CR EC Silver, 40–47mm 4000021 CrossRail 44-X, 180", Mill 4000689-H CR MC Dark,, 40–50mm,, 13mm Hex 4000093 CR EC Dark, 40–47mm 4000022 CrossRail 44-X, 180", Dark
Bonding & Grounding CrossRail Rail Connector End C Caps
Part Number Description Part Number Description Part Number Description CrossRail 80 L-Foot & T-Foot K2 Metal Flashings 4000629-H CR Microinverter & Opt, 13mm Hex Kit 4000051 Rail Connector CR 44-X, Set, Mill 4000176 EndCap 44-X, K2
Part Number Description Part Number Description Part Number Description 4000006-H Everest Ground Lug, 13mm Hex 4000052 Rail Connector CR 44-X, Set, Dark 4000431 CrossRail Flat EndCap, CR 48-X, 48-XL
4000508 CrossRail 80 168" Rail Mill 4000630 L-Foot Slotted Set, Mill 4000156 K2 Flash Comp Kit, Mill 4000083 MLPE, Module Frame Mount, Kit 4000385 RailConn CR48-X,48-XL Struct Set, Mill 4001221 EndCap, Black, CR80
4000631 L-Foot Slotted Set, Dark 4000157 K2 Flash Comp Kit, Dark 4000386 RailConn CR48-X,48-XL Struct Set, Dark
4000080 T-Foot X 6" Kit, Mill 4001196 Rail Connecctor UL 2703 Set, CR80, Mill
4000218 Big Foot 6" w/3" + Chem Link Clip Kit
Splice Foot X & XL Wire Management CR 48-X/48-XL Sleeve Standard Tile Hooks Part Number Description Part Number Description Part Number Description Part Number Description 4000131 Splice Foot X, Set, Mill EverSeal Tile Hooks 4000069 Wire Management Clip, TC 4000177 Sleeve CR 44-X 4000034 Flat Tile Hook Set, w/Lags 4000162 Splice Foot XL, Set, Mill 4000382 HEYClip SunRunner Cable Slip SS, S6404 4000583 CrosRail 3" Black Sleeve 48-X, 48-XL Part Number Description 4001294 Tile Hook 3S Wide Base w/Hardware 4000115 Splice Foot Screw, m5×60 4005394 Wire Mangement Clip, Omega, Black 4000140-B USH, 9", Bake Kit, w/Butyl 4000140 Universtal Standard Hook 9" Base Kit
4000141-B Flat Tile Hook X Kit, w/Butyl 4000141 Flat Tile Hook X, Kit
4000142-B USH +2, 5.5" Base Kit, w/Butyl 4000142 Universal Standard Hook +2, 5.5" Base, Kit
Standing Seam PowerClamps Corrugated Power Clamp, Kit Trapezoidal Power Clamp, Kit
Part Number Description Part Number Description Part Number Description
4000016 Standing Seam PowerClamp, Mini, Set 4000307 Corrugated PowerClamp, Kit 4000308 Trapezoidal PowerClamp, Kit
4000017 Standing Seam PowerClamp, Standard, Set
4 TC-RES-0923-07980 For Reference Only
Connecting Strength
K2 Systems, LLC 4665 North Ave. Suite I • Oceanside, CA 92056 • USA +1.760.301.5300 • [email redacted] www.k2-systems.com
CrossRail System Data Sheet V10 | 0323 • Subject to change Product illustrations are exemplary and may differ from the original. Complainant: Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Respondent: SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 April 15, 2024
License No. ROC 333266
Re: Complaint No. 2024-01512
WRITTEN DIRECTIVE FROM THE REGISTRAR
Dear Respondent:
After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32- 1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Friday, May 3, 2024.
RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons 1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.
DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:
Complaint Item 4: “Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.” Investigator’s Observations: Verified. The Solar equipment was installed on the south wall of the residence. The approved plans specify the equipment to be installed on the north wall. Governing Rule: A.R.S. § 32-1154(A)(2)(a): Departure from or disregard of: (a) Plans or specifications...
This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:
Complaint Item 1: “Contractor has failed to correct deficiencies identified by Tucson Electric Power (TEP).” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. Governing Rule: N/A
Complaint Item 2: “Contractor continuously makes home visits without notification as requested. Also fails to communicate project status.” Investigator’s Observations: This statement by the complainant does not implicate a workmanship issue, or a violation of A.R.S. § 32-1154(A). Governing Rule: N/A
Complaint Item 3: “Contract says project completion will be between 4-18 weeks. That period ended in mid-January.” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. The completion date listed on the contract is an approximate date. Governing Rule: N/A
Complaint Item 5: “The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is$29,800.00” Investigator’s Observations: This allegation is NOT verified. Although this complaint item alleges a financial dispute with the respondent, it alleges nothing indicating grounds for discipline under A.R.S. § 32-1154(A). Governing Rule: N/A
Please direct all questions regarding this Directive to the undersigned Investigator.
Sincerely,
Gregory Johndrow, Investigator #195 (520) 628-6896 [email redacted] 1700 W. Washington St., Ste. 105 Phoenix, Arizona 85007
CC: Complainant
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 4/26/24, 2:59 PM State of Arizona Mail - Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones
Gregory Johndrow <[email redacted]>
Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones Paul Gugel <[email redacted]> Tue, Apr 16, 2024 at 3:22 PM To: Gregory Johndrow <[email redacted]>
RE: Complaint 2024-01512 April 15, 2024 Written Directive (Tina Jones)
Dear Mr. Johndrow:
I'm forwarding an in-depth analysis on the Jones install prepared by our Senior Property Manager on the job, Alex Elder.
I'm also including his restated conclusion from a second (shorter) email he sent me on the matter:
"To reiterate, we are unable to relocate the DG equipment as TEP has already installed the meter and in order for a relocation to be possible we would need TEP to come out to do a meter-pull, and they would not allow us to relocate their meter to the opposite side of the building if it violates their SR's
But we can definitely accommodate the customer in getting the Tesla battery storage (the powerwall+) relocated to the opposite side of the home. This would require having to rerun the DC conduit across or around the home depending on homeowner preference"
We would appreciate your apprising us if Mr. Elder's proposed resolution of the matter, adhering to TEP requirements, complies with your Written Directive as to complaint item #4 and is acceptable to the Complainant. Thank you.
Respectfully,
Paul E. Gugel
---------- Forwarded message --------- From: Alex Elder <[email redacted]> Date: Mon, Apr 15, 2024 at 4:19 PM Subject: Response to ROC Inspector Gregory Johndrow regarding Tina Jones To: Paul Gugel <[email redacted]> Cc: Fred Richie <[email redacted]>, Joshua Williams <[email redacted]>
Mr. Johndrow,
In the previous email we should have included a very important clarification between the utility TEP and the authority having jurisdiction (City of Tucson) and the approval of equipment location.
We are unable to relocate the DG (distributed generation) equipment to the north-facing wall because of TEP service requirements that strictly state that the DG equipment (DG meter, DG disconnect switch, & utility isolation disconnect switch) has to be located within 10 feet of the customer's existing service entrance and revenue meter, and has to be within line of sight, and not separated by walls, gates, or obstructions SR-702.6(b) & SR-702.7(b). I have attached SR-710 & SR-702 from TEP's interconnection service requirements handbook for reference.
However, we are able to relocate the Tesla Powerwall+ battery storage to the north-facing wall as per the customer's preference and per the AHJ approved drawings, as there is no utility restriction on placement of the energy storage.
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 1/5 4/26/24, 2:59 PM State of Arizona Mail - Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones
Originally the system was designed with the PV equipment on the north-facing wall. But in October we received an email from TEP rejecting our design saying that we had to relocate the DG equipment to be on the same wall as the service entrance where the existing billing meter and utility isolation disconnect are located. I have copied that email below
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 2/5 4/26/24, 2:59 PM State of Arizona Mail - Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones
So we updated our design per TEP requirements and then TEP approved the solar application. Unfortunately, and we apologize for this confusion, but the City of Tucson permitted drawings did not get updated to reflect the TEP approved design.
We got the final electrical clearance from the AHJ on January 19th and this clearance got transmitted to TEP & started the meter-set process. In retrospect, we should have updated our permit with the city of Tucson to show the DG equipment on the side of the home where the MSP is located to match the TEP-approved drawings, but seeing as our customer was at this point already extremely displeased with the timeline of the project, we did not want to do anything that would cause another delay and thought it best to just let the utility move forward with setting the meter so that we could get Tina's system activated in a timely manner.
Given the TEP requirements, we can definitely go back and update our permit to show the DG equipment on the south side so that the system is in compliance with TEP SR's and also update the permit to show the Tesla powerwall+ on the north-side of the home. We'll then get the system re-inspected and the permit closed out.
I have copied below the AC-coupled configuration for TEP energy storage systems that Tina Jones' system was approved for along-side a photo of the equipment layout as-built.
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 3/5 4/26/24, 2:59 PM State of Arizona Mail - Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 4/5 4/26/24, 2:59 PM State of Arizona Mail - Fwd: Response to ROC Inspector Gregory Johndrow regarding Tina Jones
-- Best Regards,
Alexander Elder Senior Project Manager 602.675.9877 [email redacted] ROC: 333266, 325273, 325608
attachments SR-702 TEP Electric Service Requirements For Small Interconnected Distributed Generation Sources.pdf 1483K SR-710 TEP Interconnection Requirements - Distributed Energy Storage Systems, Single-Phase.pdf 2111K TEP approved site plan diagram for Debbie Dean.pdf 590K Email received from TEP on 10.9.2023 - TEPDG-59473 - System Specifications Require Corrections.pdf 154K TEP application for Tina Jones - screenshots of powerclerk application - TEPDG-59473.pdf 332K
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 5/5 INTERCONNECTION REQUIREMENTS INVERTER-BASED DISTRIBUTED GENERATION SOURCES FOR SINGLE-PHASE CUSTOMER SERVICES
1. Purpose These electric service requirements include information for use by the Service Provider and customers for interconnection and parallel operation of small inverter-based, distributed generation (DG) sources with the Service Provider's distribution system. The document is an application of SR-701 "GENERAL REQUIREMENTS FOR CUSTOMER INSTALLATION AND OPERATION OF DISTRIBUTED GENERATION SOURCES" along with the "DISTRIBUTED GENERATION INTERCONNECTION REQUIREMENTS (DGIR)" as filed with and approved by the Arizona Corporation Commission (ACC). The requirements presented are to ensure the safety of both utility and customer personnel and property.
2. Applicability
This document applies to all distributed generation sources, single-phase, inverter-based, capable of parallel operation with the Service Provider's distribution system. It pertains only to interconnection with single-phase, 120/240V, 3-wire services. For interconnection with three-phase services, please refer to SR-703.
3. Definitions
Backfeed: To energize a section of the Service Provider's distribution system from a generation source other than the Service Provider. Disconnect Switch: A visible open disconnect device that the customer is required to install and maintain in accordance with the requirements herein. It will completely isolate the customer's generating facility from the Service Provider grid .
Distributed Generation (DG): Any type of customer electrical generator, static inverter, or generating facility interconnected with the distribution system that either (1) has the capability of being operated in electrical parallel with the distribution system or (2) can feed a customer load that can also be fed by the distribution system.
Distributed Generation Interconnection Requirements (DGIR): Document conformed to ACC Docket No. E-OOOOOA-99-0431 Decision No. 69674, dated June 28, 2007, that describes, procedural, administrative, and technical requirements for the interconnection of DG to the Service Provider's distribution system for the purpose of parallel operation. The DGIR document can be found at the following link: https://www.tep.com/wp-content/uploads/2016/04/dgir.pdf
Distribution System: The infrastructure constructed, maintained, and operated by the Service Provider to deliver electric service to retail customers at primary and secondary distribution voltages (13.SkV and less).
Generating Facility: All or part of the customer's electrical generator(s) and/or inverter(s) together with all protective, safety, and associated equipment necessary to produce electric power at the customer's facility.
Island: A condition in which a portion of the Service Provider's distribution system is energized solely by one or more customer generating facilities through the associated point(s) of interconnection while that portion of the Service Provider distribution system is electrically separated from the rest of the Service Provider distribution system.
Line Side (Supply Side) Interconnection: Interconnection of the customer generation output between the Service Provider revenue meter and the customer main service disconnect(s).
Load Side Interconnection: Interconnection of the customer generation output at a point on the customer-side of a main service disconnect.
~ DM REVISION NO. 1 UmSourceEnergy~I- NI_ TI_ A_ v ________.,___________...,..__---1 TE_D_B_ SR-702 A_ SERVllS ..._ ES_R_C _O_M_M_.____....,.__3_-_18__. SaNTaCRIZCOlllTY ESR COMM. 9-17 EFFECTIVE DATE 3-18 Pg. 1of12 INTERCONNECTION REQUIREMENTS INVERTER-BASED DISTRIBUTED GENERATION SOURCES FOR SINGLE-PHASE CUSTOMER SERVICES 3. Definitions (cont'd)
Parallel System: A generating facility that is electrically interconnected to a bus common with the Service Provider distribution system, either on a momentary or continuous basis. Point of Interconnection: The physical location where the DG conductors are connected to the customer's service . Service Provider: A regulated electric utility that furnishes electric power and associated metering services to retail electrical customers in its defined service area . For purposes of this document, Service Provider will connote either Tucson Electric Power Company or Unisource Energy Services. Static Inverter: A power electronic device that converts DC power to AC by means of electronic switching. For purposes of this document, only those static inverters designed to automatically separate from the Service Provider system upon loss of utility voltage and prior to reclosing of the Service Provider feeder breaker shall be acceptable for interconnection of DG systems. (a) String Inverter: A single static inverter designed to receive the DC output of a string of series connected solar photovoltaic panels. (b) Micro-inverter: An inverter integral with an individual solar photovoltaic panel that performs DC to AC voltage conversion so that panel output power is an AC waveform . Individual micro-inverter panel outputs are typically routed to a combiner panel for collective output on to the point of interconnection.
4. Standards
All customer equipment shall conform to the nationally-recognized standards and recommended practices. These include, but are not limited to, the following : (a) NFPA 70 - National Electrical Code (NEC)
(b) I EEE 1547 - Standard for Interconnecting Distributed Resources with Electric Power Systems (c) I EEE 1547.1 - Standard for Conformance Test Procedures for Equipment Interconnecting Distributed Resources with Electric Power Systems (d) I EEE 519 - Recommended Practices and Requirements for Harmonic Control in Electrical Power Systems (e) ANSI C84.1- Electric Power Systems and Equipment-Voltage Ratings (60Hz) (f) UL 1741- Inverters, Converters, Controllers and Interconnection System Equipment for Use with Distributed Energy Resources 5. Service Provider Design Review and Approval
Prior to installation of customer interconnection facilities, customer shall submit a DG interconnection application to the Service Provider for review and written approval. Application forms may be found on the Service Provider's website. Documentation to be furnished with the application may include an electrical one-line diagram, an electrical three-line diagram, site plan, and equipment elevation drawings. Following approval, customer shall not remove, alter, modify, or change the equipment specifications, including, without limitation, the plans, control and protective devices or settings, and the generating facility system design, type, size, or configuration . If the customer desires to make such changes or modifications, they must revise and resubmit plans describing the changes or modifications for approval. No such change or modification may be made without prior approval. &. ~ INITIATED BY DM REVISION NO. 3 SR-702 UniSourceEnergy ________ EsR coMM . 8-18 SERVllS .._~~~~~~ .....~~-11 Pg. 2 of 12 SaNTaCRIZCOlllTY ESR COMM. 9-17 EFFECTIVE DATE 8-18 INTERCONNECTION REQUIREMENTS INVERTER-BASED DISTRIBUTED GENERATION SOURCES FOR SINGLE-PHASE CUSTOMER SERVICES 6. Metering Requirements (a) General: The customer shall provide and install a meter socket, in accordance with Service Provider requirements, to meter the generator output. This is referred to as the production or DG meter socket. Equipment should be selected from the approved material list in SR-452. (At present, for residential single-phase DG systems only, Service Provider will furnish a DG meter socket to the customer if they so request.) Service Provider will furnish and install the DG meter. Under no circumstances shall any metering enclosure be used as a conduit or raceway for any conductors other than those phase conductors being metered and the associated grounded conductor (neutral) and grounding conductor (equipment ground). A neutral must be run from the customer service to the DG meter socket and terminated on the neutral bus for DG systems that may not require a neutral to operate. No loads, technologies, or strategies not related to the customer's generating facility may divert, for any purpose, DG energy that would otherwise have been metered as DG production. (b) Arrangement and Location: The DG meter shall be located within 10 feet of the revenue meter, within line of sight and not separated by walls, gates or obstructions. Variances are not granted based on convenience or preference and must be submitted in the DG application and subsequently approved prior to construction. Meter sockets shall be accessible to Service Provider personnel at all times. (c) Meter Socket Identification: The DG meter socket shall be labeled "Distributed Generation Meter" and shall employ signage as shown in pages 6, 8, 10, and 12 of this SR. Service Provider will furnish the required warning placard to the customer through their distributor, Border States Electric. (d) Meter Socket Heights: Minimum and maximum meter socket heights shall be as specified in SR-405 page 2. (e) Equipment Protection and Grounding: Meter sockets and all related metering enclosures and equipment shall be grounded in accordance with the NEC, any applicable local codes. In addition, Service Provider requires bonding at all box connectors as shown in wiring schematics on page 7, 9 & 11. (f) Working Space: Working space requirements for all metering equipment shall be as specified in SR-405 page 10. 7. Disconnect Switches (a) General: As required by the DGIR, the customer shall provide and install a DG disconnect switch to isolate all ungrounded conductors of the generating facility from the Service Provider system. The switch shall be a gang-operated load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the generating facility and shall be lockable in the open position. For residential single-phase DG systems requesting load side interconnection only, the Service Provider will furnish a DG disconnect switch to the customer, if they so request. Under no circumstances shall any DG disconnect switch enclosure be used as a conduit or raceway for any conductors other than the metered phase conductors, associated grounded conductor (neutral) and associated grounding conductor (equipment ground) of the DG output circuit. All phase conductors shall be terminated on appropriate terminals inside the switch enclosure. (b) Arrangement and Location: The DG disconnect switch and all required meter switches shall be located within 10 feet of the customer's revenue meter and installed between the revenue meter and the DG meter. Variances are not granted based on convenience or preference and must be requested in the DG application and subsequently approved prior to construction. Switch installations shall be accessible and operable to Service Provider personnel at all times. REVISION NO. 4 UniSourceEnergy INITIATED BY DM SR-702 ESR COMM. 3-24 SERVICES ESR COMM. 9-17 Pg. 3 of 12 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 INTERCONNECTION REQUIREMENTS INVERTER-BASED DISTRIBUTED GENERATION SOURCES FOR SINGLE-PHASE CUSTOMER SERVICES 7. Disconnect Switches (cont'd) (c) Labeling: The DG disconnect switch shall be labeled "Utility DG Disconnect" and shall employ signage as shown in pages 6, 8, 10, and 12 of this SR. Service Provider will furnish the required warning label to the customer through their distributor, Border States Electric.
(d) Disconnect Switch Heights: Minimum and maximum disconnect heights shall match the requirements for meter socket heights as specified in SR-405 page 2. (e) Equipment Protection and Grounding: DG disconnect switch enclosures shall be grounded in accordance with the NEC, any applicable local codes. In addition, Service Provider requires bonding at all box connectors as shown in wiring schematics on page 7, 9 & 11. 2
8. Technical Requirements (a) Line Side Interconnections For line side interconnections, as are permitted by NEC, the following requirements apply:
(1) A line side interconnection constitutes a new service and is subject to all applicable NEC requirements and/or requirements adopted by the local code-enforcement authority. (2) Customer is required to arrange a power-kill with Service Provider to de-energize customer equipment before performing line side interconnection work. The Service Provider will energize this service only after the facility has passed inspection by both the Service Provider Design Department and the applicable government agency. Notification from the government agency must be received by the Service Provider as described in the process for new services elsewhere in these Service Requirements. (3) Any line side interconnection shall be made without modifications to any factory installed and/or factory listed equipment or components. Please contact Service Provider Design Department for additional guidance regarding this matter. (4) For 200A Milbank meter sockets only, customer may install Milbank tap connectors, catalog number KA77-INT, to complete the line side interconnection inside the revenue meter base enclosure. See pages 10 and 11 for this SR for further information. (b) Minimum Protective Requirements (1) Inverter shall be set to detect and trip for any abnormal operating condition on the Service Provider's system. (2) Circuit breakers, if backfed, shall be suitable for such operation. (3) Static inverters shall be tested to UL 1741 by a Nationally Recognized Testing Laboratory (NRTL) certified by OSHA to perform the UL 1741 test standard. (c) Distribution Transformer (1) Customer's single-phase generator can only be connected to the Service Provider's single-phase distribution transformers. (2) Customer generators with a combined total rating of over 10 kWAC, as measured at the service entrance, will be required to be isolated from other customers served from the same Service provider transformer. This will be accomplished by installing a separate dedicated transformer to serve only the customer with DG in excess of 10 kWAC. All work necessary to modify existing Service Provider facilities to accommodate customer-owned DG shall be done at the customer's expense.
REVISION NO. 2 UniSourceEnergy INITIATED BY DM SR-702 ESR COMM. 8-18 SERVICES ESR COMM. 9-17 Pg. 4 of 12 SANTA CRUZ COUNTY EFFECTIVE DATE 8-18 INTERCONNECTION REQUIREMENTS INVERTER-BASED DISTRIBUTED GENERATION SOURCES FOR SINGLE-PHASE CUSTOMER SERVICES
9. Customer Operating Requirements (a) Quality of Service: The operation of the customer's generation facility must not reduce the quality of service of the distribution system to the other Service Provider customers. No abnormal voltages, currents, frequencies, or interruptions are permitted. (b) De-energized Service Provider Circuit: The customer will at no time energize a de-energized Service Provider's circuit. (c) Inhibited Parallel Operation
(1) If the Service Provider circuit is de-energized, the inverter shall not attempt to reconnect their system until power has been restored. The inverter shall delay reconnection for parallel operation of it's generating facilities for a minimum of five minutes a~er the Service Provider voltage and frequency are restored to normal. Service Provider is not responsible for damage caused to the customer's facility as a result of automatic or manual reclosing of distribution feeder breakers or reclosers. (2) The customer is not prohibited from isolating their system from the Service Provider and supplying their own premise wiring while the Service Provider's circuit is de-energized.
(d) Customer Responsibility for Damage Caused by Customer Generating Facilities: The customer is responsible for damage caused to other customers and to the Service Provider as a result of improper operation or malfunction of their generation facilities.
(e) Service Provider: Service Provider is not responsible for damage caused to other customers and to Service Provider's facilities as a result of improper operation or malfunction of the customer's generating facilities. (f) Inverter that Provides backup Power: Any inverter providing a backup power supply for utility outages must separate from the Service Provider as required by UL 1741. Inverters approved for this function include: SMA TL-22 series.
~ INITIATED BY OM REVISION NO. 1 SR-702 /:\. UniSourceEnergy ________ EsR coMM . 3-18 SERVllS .._~~~~~~ .....~~-11 Pg. 5 of 12 SaNTaCRIZCOlllTY ESR COMM. 9-17 EFFECTIVE DATE 3-18 LOAD SIDE INTERCONNECTION LAYOUT DRAWING lA SINGLE-PHASE SERVICE 400A AND LESS MAIN SERVICE PANEL ,,f .!. Iii= =) () ~°'Eli' ~iCD CUSTOMER PROVIDED AND MAINTAINED EQUIPMENT m UTILITY DG 1•••••1•1•••••1•1•1•1•111 (/) I LABEL 1 I '!~....z ;:o UTILITY DG METER () DISCONNECT SOCKET ~ 3: m TAP WIRES FROM 3: 0 DG SOURCE THE UTILITY DG ~ DISCONNECT SWITCH TO THE ~ BREAKER IN THIS PANEL I LABEL 2 I () I LABEL 3 I 'P I c ~ 3: n NOTES: m m ;:o ""Tl (/) m 1. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL DG DISCONNECT SWITCH, METER ""Tl ;:o m < .... ~ () (/) UTILITY ~ SOCKET (SEE SR-452), LABELS 1 - 3, AND RELATED DG EQUIPMENT. .... 0 0 SOURCE < 3: z 2. SERVICE PROVIDER WILL PROVIDE DG DISCONNECT SWITCH, METER SOCKET AND m 3: - z LABELS ONLY FOR APPROVED SINGLE-PHASE RESIDENTIAL APPLICANTS. 0 ~ m 3. DG METER PROVIDED AND INSTALLED BY SERVICE PROVIDER. 4. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG INSTALLATIONS.
~WARNING1 5. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC 294-1414. I I wlw ................ ELECTRICAL SHOCK HAZARD 00 DISTRIBUTED GENERATION PRESENT .A.WARNING ' ""'""' "'U U> TERMINALS ON LINE AND ~- .A.WARNING l> UTILITY DG DISCONNECT :1 . o r~ DISTRIBUTED GENERATIOll METER § o ~ ::aI LOAD SIDE MAY BE PANELMAY BE ENERGIZED BY PANEL MAY BE ENERGIZED BY UTILITY en...,. ENERGIZED UTILITY OR CUSTOMER GENERATION OR CUSTOMER GENERATION llTlllTY SOURCE 0 0 ' """' tJ LABEL 1 LABEL 2 LABEL 3 2- 15- 1912 2-15-1913 2-1 5-1911 ~ (;:> LOAD SIDE INTERCONNECTION WIRING DRAWING lB SINGLE-PHASE SERVICE 400A AND LESS ,,f =) CUSTOMER PANEL .!. Iii= ~°'Eli' ~iCD
m (/) '!~....z (a;\ DG DISCONNECT ;:o () ~ ~ 3: m 3: 0 DG METER SOCKET ~
I 1Nl•111 I I I nn I ~ Ni !..... I ~I I ln N
m m ;:o ""Tl (/) m ""Tl ;:o m :5 ~ () (/) .... 0 0 ~ -~ z2 1 I I I \,.l\~K I I I I II I I I I I ( I 1 111 I TO INVERTER 0 ~ m- - - - - -- l.l:...:IG ~G r =Gbf ¥ Bt ¥
I wlw I ............... oo ool I..., ;J:l :;::::: NOTE: l"T'I ;J:l "'U U> ,... 1. A NEUTRAL MUST BE RUN FROM CUSTOMER PANEL TO DG METER SOCKET AND TERMINATED Ul < V'l ON THE NEUTRAL BUS FOR DG SYSTEMS THAT MAY NOT REQUIRE A NEUTRAL TO OPERATE. . ::a I ;J:l ..... ..... 0 ..:..i tJ ~ "C IQ "' (I) ..."""' tJ ... ...... LINE SIDE TAP INTERCONNECTION LAYOUT SINGLE-PHASE SERVICE DRAWING 2A 400A AND LESS CUSTOMER METER CUSTOMER SOCKET PROVIDED AND MAINTAINED ,,f MAIN SERVICE UTILITY DG METER i~WlE~i~l PANEL =) .C!:I. SOCKET .!. Iii= ~°'Eli' - d DG SOURCE ~iCD LABEL 2 I LABEL 11 1~11 ~ EE ] FUSED UTILITY m LINE SIDE TAP (/) '!~....z UUTILITY DG DISCONNECT ;:o JUNCTION BOX () .lJ SOURCE SWITCH ~ NOTES: 3: m 3: 0 1. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL DG DISCONNECT SWITCH, METER SOCKET (SEE SR-452), LABELS 1- 3, AND RELATED DG EQUIPMENT. ~ 2. SERVICE PROVIDER WILL PROVIDE METER SOCKET AND LABELS ONLY FOR APPROVED SINGLE-PHASE RESIDENTIAL APPLICANTS. 3. DG METER PROVIDED AND INSTALLED BY SERVICE PROVIDER. 4. A SERVICE PROVIDER DESIGN DEPARTMENT INSPECTION IS REQUIRED FOR APPROVAL. '°.....~ I c3: 5. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG INSTALLATIONS . 6. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC 294-1414. m m ;:o -n U'l m 7. LINE SIDE TAPS ARE NOT ALLOWED INSIDE THE CUSTOMER SERVICE PANEL TAPS SHALL BE MADE INSIDE AN APPROVED JUNCTION BOX USING TAP (LUG) TYPE ""Tl ;:o < m ,_. ~ () (/) CONNECTORS. .... 0 0 < z 8. JUNCTION BOX SHALL BE HOFFMAN CATALOG# A12R126 OR EQUAL LARGER DIMENSION BOXES ARE ACCEPTABLE IF THEY MEET THE SAME REQUIREMENTS AS 3: m 3: - z THE A12R126. 0 )> - -I 9. SINGLE PHASE CUSTOMER METER SOCKET MUST BE WIRED PER SR-408. IF LOCATION OF JUNCTION BOX NECESSITATES A VARIANCE TO SR-408, CUSTOMER MUST m USE A MILBANK CATALOG# U4518-XL-W SOCKET OR EQUAL TO ALLOW FOR ADEQUATE SPACE FOR WIRING ROUTING. 10. CUSTOMER MAY RE-USE AN EXISTING ALL-IN-ONE PANEL AS A LOAD CENTER ONLY.
~1~1~1CB ~WARNINji] ;;i:i ELECTRICAL SHOCK HAZARD 3: ,.., ;;i:i DISTRIBUTED GENERATION "'U U> r- < PRESENT &WARNING ~ V'l Ul ::a l l [ .AWARNING ' '"""' , . I TERMINALS ON UNE AND :::=i b UTILrTY DG DISCONNECT 0 DISTRIBUTED GENERATION METER § o co ..... "-J LOAD SIDE MAY BE PANEL MAY BE ENERGIZED BY PANEi. MAY BE ENERGIZED BY UTILITY 0 !'-' ENERGIZED UTILITY OR CUSTOMER GENERATION 0 OR CUSTOMER GENERATION UTILITY SOIJRCE """' tJ "C ' • CQ ... "'n> LABEL 1 LABEL 2 LABEL 3 tJ .... "-J 2-15-1912 2-15-1913 2-15-1911 LINE SIDE TAP INTERCONNECTION WIRING DRAWING 2B SINGLE-PHASE SERVICE 400A AND LESS
DG DISCONNECT (FUSED)
REVENUE METER SOCKET DG METER SOCKET
SANTA CRUZ COUNTY N N N
NOTE 2 NOTE 3 TAP BOX
SERVICES ESR COMM. UniSourceEnergy INITIATED BY N
NOTE 4 TO INVERTER L1 L1 N L2
DM G G
9-19 G G
NOTE 1
L2 L1 2 L2 N
ESR COMM. FROM TEP TRANSFORMER L2
REVISION NO. N TO CUSTOMER PANEL L1 G
EFFECTIVE DATE G
NOTES:
8-18 8-18 1. LINE SIDE TAP MUST BE MADE USING LUG-TYPE CONNECTORS. 2. FUSED DISCONNECT NEUTRAL MUST BE BONDED TO GROUND VIA BONDING JUMPER OR BONDING SCREW FOR LINE SIDE TAP. 2
3. NEUTRAL CONNECTOR MUST BE BONDED TO SOCKET ENCLOSURE.
SR-702 4. A NEUTRAL MUST BE RUN FROM TAP BOX TO DG METER SOCKET AND TERMINATED ON THE NEUTRAL BUS FOR DG SYSTEMS THAT MAY NOT REQUIRE A NEUTRAL TO OPERATE.
Pg. 9 of 12 FORMERLY SR-704, page 2 LINE SIDE INTERCONNECTION LAYOUT DRAWING 3A 2 METER SOCKET TAP CONNECTOR SINGLE-PHASE SERVICE, 200A
MILBANK UTILITY DG 200A SOCKET CUSTOMER DISCONNECT UTILITY DG METER LOAD PANEL (FUSED) SOCKET DG SOURCE
SANTA CRUZ COUNTY LABEL 1 LABEL 2 LABEL 3
SERVICES ESR COMM. UniSourceEnergy INITIATED BY UTILITY SOURCE
NOTES:
DM
9-17 1. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL THE DG DISCONNECT SWITCH, DG METER SOCKET (SEE SR-452), LABELS 1 - 3 AND RELATED DG EQUIPMENT. 2. DG METER PROVIDED AND INSTALLED BY SERVICE PROVIDER. 3. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG INSTALLATIONS.
ESR COMM. 4. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC 294-1414.
REVISION NO.
EFFECTIVE DATE
8-18 8-18 SR-702 LABEL 1 LABEL 2 LABEL 3 2-15-1912 2-15-1913 2-15-1911
Pg. 10 of 12 CUSTOMER OWNED DG DRAWING 3B 1 LINE SIDE TAP INTERCONNECTION WIRING (DUAL LUG TAP CONNECTORS)
REVENUE METER NOTE 1 SOCKET (MILBANK ONLY) CUSTOMER LOAD PANEL DG DISCONNECT (FUSED)
SANTA CRUZ COUNTY N N CKT BKR DG METER SOCKET
SERVICES ESR COMM. N
UniSourceEnergy INITIATED BY N NOTE 3
NOTE 2
DM G G
3-18 L2 L1 NOTE 5 L1 N N L2 G G G
ESR COMM. REVISION NO. NOTE 4
EFFECTIVE DATE NOTES: 1. METER SOCKET MUST BE MILBANK, CATALOG No. U4518-XL-W.
8-18 8-18 2. TAP CONNECTORS MUST BE MILBANK, CATALOG No. K4977-INT. 3. FUSED DISCONNECT NEUTRAL MUST BE BONDED TO GROUND VIA BONDING JUMPER OR BONDING SCREW FOR LINE SIDE TAP. 4. LABEL CONDUIT WITH "DG TAP CONDUCTORS". 5. A NEUTRAL MUST BE RUN FROM REVENUE METER SOCKET TO DG METER SOCKET AND TERMINATED
SR-702 ON THE NEUTRAL BUS FOR DG SYSTEMS THAT MAY NOT REQUIRE A NEUTRAL TO OPERATE.
Pg. 11 of 12 SERVICE CONNECTION DETAIL DRAWING 4 1 MULTI-METER INSTALLATIONS MAIN SERVICE PANEL
4
CUSTOMER
SANTA CRUZ COUNTY LOAD PANEL CUSTOMER PROVIDED AND 5 MAINTAINED EQUIPMENT UTILITY DG UTILITY DG METER DISCONNECT SOCKET
SERVICES ESR COMM. 6 DG SOURCE
UniSourceEnergy INITIATED BY NOTE 1
4 LABEL 1 5 6 LABEL 3
DM LABEL 2
3-18 NOTES: 1. DG CIRCUIT MUST BE TAPPED FROM AN INDIVIDUAL CUSTOMER CIRCUIT VIA A SEPARATE JUNCTION BOX. UTILITY SOURCE NO LINE SIDE TAPS ARE PERMITTED.
ESR COMM. 2. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL THE DG DISCONNECT SWITCH, DG METER SOCKET
REVISION NO.
EFFECTIVE DATE (SEE SR-452), LABELS 1 - 3 AND RELATED DG EQUIPMENT. 3. DG METER PROVIDED AND INSTALLED BY SERVICE PROVIDER. 4. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG INSTALLATIONS. 5. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC 294-1414.
8-18 8-18 SR-702 LABEL 1 LABEL 2 LABEL 3 2-15-1912 2-15-1913 2-15-1911
FORMERLY SR-702, page 9
Pg. 12 of 12 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 1. Table of Contents General Application Purpose - Pg . 1 Applicability - Pg . 1 Definitions - Pg . 1 Standards - Pg . 3 Service Provider Design Review and Approval - Pg . 4 Technical Requirements - Pg . 4 Customer Operating Requirements - Pg . 5 DC Coupled Configuration # 1 Metering Requirements - Pg . 6 Disconnect Switches - Pg . 6 Configuration Layout Diagram - Pg . 8 DC Coupled Configuration # 2 Metering Requirements - Pg . 9 Disconnect Switches - Pg . 10 Configuration Layout Diagram - Pg . 11 AC Coupled Configuration Metering Requirements - Pg . 12 Disconnect Switches - Pg . 12 Configuration Layout Diagram - Pg . 14 Stand-Alone Disconnect Switch - Pg . 15 Configuration Layout Diagram - Pg . 16 2. Purpose These electric service requ irements include information for use by the Service Provider and customers for interconnection and parallel operation of small inverter- based, distributed energy storage system {ESS) sources with the Service Provider's distribution system . The document is an application of SR- 701 "GENERAL REQUIREMENTS FOR CUSTOM ER I NSTALLATION AN D OPERATION OF DISTRIBUTED GENERATION SOURCES" along with the "DISTRIBUTED GENERATION INTERCONNECTION REQUIREMENTS {DGI R)" as filed with and approved by the Arizona Corporation Commission {ACC) . The requirements presented are to ensure the safety of both uti lity and customer personnel and property. 3. Applicability Th is document applies to all sing le-phase, inverter-based, energy storage systems capable of parallel operation with the Service Provider's distribution system . It pertains on ly to interconnection with single- phase, 120/ 240V, 3-wire services. 4. Definitions AC Coupled: An energy storage system that is connected to an AC point of coupling with the service provider.
- - ~ JRO ...... REVISION NO. 0 ~ IDSourceEnergy~I- NI_ T_IA_ rE_ o_B_ v _________ __________.....,.____ SR-710 SERVllS ..._ _O_M_M_.____~------.... ES_R_C SaNTaCRIZCOlllTY ESR COMM . 12-18 EFFECTIVE DATE 1-19 Pg. 1of16 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 4. Definitions (cont'd) Automatic Transfer Switch (ATS): An open transition transfer switch, that will automatically disconnect a generating facility and/ or energy storage system, from the service provider in the event of the loss of distribution system voltage . ATS may be internal to Multimode inverters or an external device that is installed separately. Backed Up Loads: The loads that an energy storage system with a multimode inverter will supply electricity to in the event of a service provider outage. Backed Up Loads Disconnect Switch: A visible open disconnect device that the customer is required to install and maintain in accordance with the requirements herein. It will de-energize the Backed Up Loads meter and associated equ ipment. Backfeed : To energize a section of the Service Provider's distribution system from a source of electric supply other than the Service Provider. DC Coupled: An energy storage system that is connected to the DC point of coupling of the Distributed Generation . Distributed Energy Resource (DER): Any resource on the distribution system that produces electricity, such as distributed energy storage and distributed generation. Distributed Energy Storage : Any type of customer energy storage system interconnected with the distribution system that either (1) has the capability of being operated in electrical parallel with the distribution system or (2) can feed a customer load that can also be fed by the distribution system. Distributed Generation (DG): Any type of customer electrical generator, static inverter, or generating facility interconnected with the distribution system that either (1) has the capability of being operated in electrical parallel with the distribution system or (2) can feed a customer load that can also be fed by the distribution system . Distributed Generation Interconnection Requirements (DGIR): Document conformed to ACC Docket No. E-OOOOOA-99-0431 Decision No. 69674, dated June 28, 2007, that describes, procedural, administrative, and techn ical requirements for the interconnection of DG to the Service Provider's distribution system for the purpose of parallel operation . DGIRs can be found at https:I / www.tep .com/ wp-content/ uploads/ 2016/ 04/ dgir.pdf Distribution System: The infrastructure constructed, ma intained, and operated by the Service Provider to deliver electric service to retail customers at primary and secondary distribution voltages { 13.SkV and less). Energy Storage System : One or more components capable of storing energy, to later be used in parallel with, or independent of, the Service Provider. For the purposes of th is document, on ly those energy storage systems utilizing I nteractive or Mu ltimode Inverters shall be acceptable for interconnection with the Service Provider. Generating Facility: All or part of the customer's electrical generator(s) and/ or inverter(s) together with all protective, safety, and associated equipment necessary to produce electric power at the customer's facility. Inverter: A power electronic device that converts DC power to AC by means of electron ic switch ing. (a) I nteractive Inverter: An inverter for use in para llel with the Service Provider to supply common loads and may deliver power to the Service Provider. May also be referred to as a grid-tied inverter. (b) Multimode I nverter: Equipment having capabilities of both the interactive inverter and the stand- alone inverter. ( c) Stand-Alone Inverter: An inverter that only supplies power independent of the service provider.
~Energy _I_NI_TI_A_TE_D_B_v _ _ _JR_o_ REVISION NO. 0 SR-710 SERVllS ~ ESR COMM . .._~~~~~~ .....~~-11 Pg. 2 of 16 SaNTaCRIZCOlllTY ESR COMM. 12- 18 EFFECTIVE DATE 1- 19 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 4. Definitions (cont'd) Island: A condition in wh ich a portion of the Service Provider's distribution system is energized solely by one or more customer DER through the associated point(s) of interconnection while that portion of the Service Provider distribut ion system is electrically separated from the rest of the Service Provider distribution system. Line Side (Supply Side) Interconnection: Interconnection of the customer DER between the Service Provider revenue meter and the customer main service disconnect(s). Load Side Interconnection: Interconnection of the customer energy storage input or output at an over-current protective device in the customer load center or sub-panel. Parallel System: A customer's energy resource that is electrica lly interconnected to a bus common with the Service Provider distribution system, either on a momentary or continuous basis. Point of Coupling: The physical location where the energy storage system is connected to the customer's DG. Point of Interconnection: The physical location where the DER conductors are connected to the customer's service. See SR-702 for information regarding requirements of various methods of interconnection. Service Provider: A regu lated electric utility that furnishes electric power and associated metering services to retai l electrical customers in its defined service area. For purposes of this document, Service Provider will connote either Tucson Electric Power Company or Unisource Energy Services. Utility Isolation Disconnect Switch: A visible open disconnect device that the customer is required to insta ll and ma intain in accordance with the requirements herein. It will completely isolate the customer's distributed energy resources from the Service Provider grid. 5. Standards All customer equipment shall conform to the nationally-recognized standards and recommended practices and latest revision. These include, but are not limited to the following: (a) NFPA 70 - National Electrica l Code (NEC) ( b) IEEE 1547 - Standard for Interconnecting Distributed Resources with Electric Power Systems (c) IEEE 1547.1 - Standard for Conformance Test Procedures for Equipment Interconnecting Distributed Resources with Electric Power Systems. (d) IEEE 519 - Recommended Practices and Requ irements for Harmon ic Control in Electrical Power Systems (e) ANSI C84.1 - Electric Power Systems and Equipment-Voltage Ratings (60Hz) (f) UL 1741 - Inverters, Converters, Controllers and Interconnection System Equipment for Use with Distributed Energy Resources (g) UL 1642 - Standard for Lithium Batteries (h) UL 9540 - Standard for Energy Storage Systems and Equipment (i) UL 1973 - Standard for Batteries for Use in Light Electric Rail (LER) Applications and Stationary Applications
~Energy _I_NI_TI_A_TE_D_B_v_ _ _JR_o_ REVISION NO. 0 SR-710 SERVllS ~ ESR COMM. .._~~~~~~ .....~~-11 Pg. 3 of 16 SaNTaCRIZCOlllTY ESR COMM. 12-18 EFFECTIVE DATE 1-19 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 6. Service Provider Design Review and Approval Prior to installation of customer interconnection facilities, customer shall submit an interconnection application to the Service Provider for review and written approval. Application forms may be found on the Service Provider's website. Documentation to be furnished with the application may include an electrical one-line diagram, an electrical three-line diagram, site plan, equipment elevation drawings and control specifications. Utility review and inspection may be required for approval. Following approval, customer shall not remove, alter, modify, or change the equ ipment specifications, includ ing, without limitation, the plans, control and protective devices or settings, and the generating facility system design, type, size, or configuration . If the customer desires to make such changes or modifications, they must revise and resubmit plans describing the changes or modifications for approval. No such change or mod ification may be made without prior approva l. 7. Technical Requirements (a) Line Side Interconnections For line side interconnections, as are permitted by the NEC, the following requ irements apply : (1) A line side interconnection constitutes a new service and is subject to all applicable NEC requirements and/ or requ irements adopted by the local code-enforcement authority. (2) Customer is requ ired to arrange a power-kill with Service Provider to de-energize customer equipment before performing line side interconnection work. The Service Provider will energize this service only after the facility has passed the inspection of the applicable government agency and notification has been received by the Service Provider as is described in the process for new services elsewhere in these Service Requ irements . (3) Any line side interconnection sha ll be made without modifications to any factory installed and/ or factory listed equipment or components. Please contact Service Provider Design Department for additional guidance regarding this matter. (4) For 200A Milbank meter sockets on ly, customer may install Mil bank tap connectors, Cata log No. KA77-INT, to complete the line side interconnection inside the revenue meter base enclosure. (b) Minimum Protective Requirements (1) Inverter shall be set to detect and trip for any abnormal operating condition on the Service Provider's system, unless isolated . (2) Circu it breakers, if backfed, shall be suitable for such operation . (3) Inverters shall be tested to UL 1741 by a Nationally Recognized Testing Laboratory (NRTL) certified by OSHA to perform the UL 1741 test standard . ( c) Distribution Transformer (1) Customer's sing le-phase DERs can only be connected to the Service Provider's single-phase distribution transformers . (2) Customer DG with a combined total rating of over lOkWAC, as measured at the service entrance, will be required to be isolated from other customers served from the same Service Provider transformer. This will be accomplished by insta lling a separate dedicated transformer to serve only the customer with DG in excess of lOkWAC. All work necessary to mod ify existing Service Provider facilities to accommodate customer-owned DG shall be done at the customer's expense. (3) Customer energy storage systems with a combined tota l rating of over lOkWAC, as measured at the service entrance, will be subject to engineering review.
~Energy _I_NI_TI_A_TE_D_B_v _ _ _JR_o_ REVISION NO. 0 SR-710 SERVllS ~ ESR COMM . .._~~~~~~ .....~~-11 Pg. 4 of 16 SaNTaCRIZCOlllTY ESR COMM. 12-18 EFFECTIVE DATE 1-19 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 8. Customer Operating Requirements Th is section provides operating requirements that the customer must follow and responsibilities that the customer must assume to operate their energy storage system in para llel with the Service Provider system . (a) Qua lity of service The operation of the customer's energy storage system must not reduce the quality of service of the distribution system to other Service Provider customers . No abnormal voltages, currents, frequencies, or interruptions are permitted . (b) De-energ ized Service Provider circuit The customer will at no time energize a de-energized Service Provider circuit. ( c) Inhibited Parallel Operation (1) If the Service Provider circuit is de-energized, the inverter shall not attempt to reconnect their system until power has been restored . The inverter shall delay reconnection for a para llel operation of its generating facilities for a minimum of five minutes aher the Service Provider voltage and frequency are restored to normal . Service Provider is not responsible for damage caused to the customer's facilities as a result of automatic or manual reclosing of distribution feeder breakers or reclosers. (2) The customer is not prohibited from isolating their system from the Service Provider and supplying their own premise wiring whi le the Service Provider's circuit is de-energized . ( d) Customer Responsibility for Damage Caused by Customer Energy Storage Systems The customer is responsible for damage caused to other customers and to the Service Provider as a result of improper operation or malfunction of their energy storage system .
~ UmSourceEnergy~I- NI_ n_A_ rE_ o_s_ JRO REVISION NO. v ________......__________...,..__---- SR-710 sERVllS ..._ ES_R_C _O_M_M_.____....,.___-__.... SaNTaCRIZCOlllTY ESR COMM. 12-18 EFFECTIVE DATE 1-19 Pg. 5 of 16 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 9. Metering Requirements for DC Coupled Configuration #1 (a) General The customer shall provide and install a meter socket, in accordance with Service Provider requirements, to meter the generator output. This is referred to as the production or DG meter socket. Equipment should be selected from the approved material list in SR-452. (At present, for residential single-phase DG systems only, Service Provider will furnish a DG meter socket to the customer if they so request.) Service Provider will furnish and install the DG meter. Under no circumstances shall any metering enclosure be used as a conduit or raceway for any conductors other than those phase conductors being metered and the associated grounded conductor (neutral) and grounding conductor (equipment ground). A neutral must be run from the customer service to the DG meter socket and terminated on the neutral bus for DG systems that may not require a neutral to operate. Backed up loads must be served via customer's main service panel during normal grid operation, and must contain a transfer switch. See page 8 of this document for approved DC Coupled layout and SR-702 for DG metering requirements No loads, technologies, or strategies not related to the customer's generating facility may divert, for any purpose, DG energy that would otherwise have been metered as DG production. (b) Arrangement and Location The DG meter shall be located within 10 feet of the revenue meter, within line of sight and not separated by walls, gates or obstuctions. Variances are not granted based on convenience or preference and must be submitted in the interconnection application and subsequently approved prior to construction. Meter sockets shall be accessible to Service Provider personnel at all times. (c) Meter Socket Identification The DG meter socket shall be labeled "Distributed Generation Meter" and shall employ signage as shown in page 8 of this SR. Service Provider will furnish the required warning placards to the customer, for approved projects, through their distributor, Border States Electric. (d) Meter Socket Heights Minimum and maximum meter socket heights shall be as specified in SR-405 page 2. (e) Equipment Protection and Grounding Meter sockets and all related metering enclosures and equipment shall be grounded in accordance with the NEC and any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings. (f) Working Space Working space requirements for all metering equipment shall be as specified in SR-405 page 10. 10. Disconnect Switches for DC Coupled Configuration #1 (a) General For energy storage systems with Multimode Inverters, the utility isolation disconnect must be installed between the load side or line side Point of Interconnection and the Multimode Inverter. As required by the DGIR, the customer shall install a Utility Isolation disconnect switch to isolate all ungrounded conductors of the DERs from the Service Provider System. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the energy storage system and shall be lockable in the open position.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 6 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 10. Disconnect Switches for DC Coupled Configuration #1 (cont'd) For residential single-phase DG systems requesting load side interconnection only, the Service Provider will furnish both DG disconnect switches to the customer, if they so request. Under no circumstances shall any disconnect switch enclosure be used as a conduit or raceway for any conductors other than the phase conductors, associated grounded conductor (neutral) and associated grounding conductor (equipment ground) of the energy storage output circuit. All phase conductors shall be terminated on appropriate terminals inside the switch enclosure. (b) Arrangement and Location The Utility Isolation disconnect switch and all required meter switches shall be located within 10 feet of the customer's revenue meter, within line of sight, not separated by walls, gates or obstructions, and installed between the DERs and the point of interconnection. Variances are not granted based on convenience or preference and must be requested in the interconnection application and subsequently approved prior to construction. Switch installations shall be accessible and operable to Service Provider personnel at all times. See page 8 for layout details. (c) Labeling The disconnect switch shall be labeled “Utility Isolation Disconnect” and shall employ signage as shown in page 8 of this SR. Service Provider will furnish the required warning label to the customer through their distributor, Border States Electric. (d) Disconnect Switch Heights Minimum and maximum disconnect heights shall match the requirements for meter socket heights as specified in SR-405 page 2. (e) Equipment Protection and Grounding Disconnect switch enclosures shall be grounded in accordance with the NEC, any applicable local codes. In addition, Service provider requires bonding at all box connectors by use of bonding bushings.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 7 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 f DC-COUPLED CONFIGURATION #liNTERCONNECTION LAYOUT SINGLE-PHASE SERVICE
I' BACKED-UP MAIN SERVICE PANEL LOADS PANEL lllllllllllllll MULTIMODE
i) MUST INVERTER CONTAIN DC-COUPLED (.;i\ TRANSFER GENERATION
I il ~ SWITCH -- SOURCE
SEE NOTE 1 Iii' lllllllllllllll
~00~ ~ ~Bal l - m (/') ...... z UTILITY ISOLATION DISCONNECT UTIUTY DG METER
~ ::>0 n lllllllllllllll m
-- 3: 3: 0 DC-COUPLED ~ ENERGY STORAGE
::::::j I LABEL 4 I -- I LABEL3 I ---t SYSTEM
. . ,w;:u ":"' lllllllllllllll ~ 0
m m I "...d (/') ~I UTILITY SOURCE NOTES: m n ::5 ::>0 1. BACKED-UP LOADS PANEL MUST BE SERVED VIA CUSTOMER'S MAI N SERVICE PANEL DURING NORMAL GRID OPERATION . ~ 3: z (/') 0 m 3: 2. MULTI MODE I NVERTER MUST ISOLATE FROM SERVICE PROVIDER'S SYSTEM DURING BACK-U P MODE. z 3. SEE SR-702 PAGE 6 FOR NOTES REGARDING UTILITY DG METER SOCKET AND ISOLATION DISCONNECT. ~ m
A WARNING] ! .- ELECTRICAL SHOCK HAZARD ~~· 10 DISTRIBUTED GENERATION PRESENT [ AWARNING I DGSOURCE l A.WARNING !I -a en ~ ;:u TERMINALS ON LINE AND DISTRIBUTED GENERATION METER ~ ( UTILITY ISOLATION DISCONNECT 0I • I LOAD SIDE MAY BE ENERGIZED PANEL MAY BE ENERGIZED BY UTILITY ~ PANELMAY BE ENERGIZED BY co ..... I OR CUSTOMER GENERATION UTIUTY SOURCE UTILITY SERVICE OR OG SOURCE .... """'0 LABEL 1 LABEL 3 ....0\ 2-15-1912 2-15-1911 LABEL 4 2-15-1902 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 11. Metering Requirements for DC Coupled Configuration #2 (a) General If the multimode inverter is supplying backed-up loads while operating in parallel with the Service Provider, the customer shall install a meter socket, in accordance with Service Provider requirements, to meter the consumption of the backed-up loads. This meter is referred to as the Backed-Up Loads meter. See page 11 for general layout requirements. Service Provider will furnish and install the Backed-Up Loads meter. The customer shall install a second meter socket as specified on page 11, in accordance with Service Provider requirements, to provide bidirectional metering of both energy delivered by the multimode inverter to the customer's main service and energy delivered by the Service Provider to the backed-up loads. This meter is referred to as the production or Utility DG meter. Service Provider will furnish and install the DG meter. Equipment should be selected from the approved material list in SR-452. (At present, for residential singe-phase DER systems only, Service Provider will furnish both meter sockets to the customer if they so request). Under no circumstances shall any metering enclosure be used as a conduit or raceway for any conductors other than those phase conductors being metered and the associated grounded conductor (neutral) and grounding conductor (equipment ground). A neutral must be run from the customer service to the DG meter socket and terminated on the neutral bus for DG systems that may not require a neutral to operate. A neutral must also be run from the multimode inverter to the Backed-Up Loads meter and terminated on the neutral bus for DG systems and loads that may not require a neutral to operate. No loads, technologies, or strategies not related to the customer's generating facility may divert, for any purpose, DG energy that would otherwise have been metered as DG production. (b) Arrangement and Location Both meters shall be located within 10 feet of the revenue meter, within line of sight and not separated by walls, gates or obstuctions. Variances are not granted based on convenience or preference and must be submitted in the interconnection application and subsequently approved prior to construction. Meter sockets shall be accessible to Service Provider personnel at all times. (c) Meter Socket Identification The Backed-Up Loads meter socket shall be labeled “Backed-Up Loads Meter” and the DG meter socket shall be labeled “Distributed Generation Meter”. Both shall employ signage as shown in page 11 of this SR. Service Provider will furnish the required warning placards to the customer, for approved projects, through their distributor, Border States Electric. (d) Meter Socket Heights Minimum and maximum meter socket heights shall be as specified in SR-405 page 2. (e) Equipment Protection and Grounding Meter sockets and all related metering enclosures and equipment shall be grounded in accordance with the NEC any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings. (f) Working Space Working space requirements for all metering equipment shall be as specified in SR-405 page 10.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 9 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 12. Disconnect Switches for DC Coupled Configuration #2 (a) General For energy storage systems with Multimode Inverters, the utility isolation disconnect must be installed between the load side or line side Point of Interconnection and the Multimode Inverter. As required by the DGIR, the customer shall install a Utility Isolation disconnect switch to isolate all ungrounded conductors of the DERs from the Service Provider System. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the energy storage system and shall be lockable in the open position. The customer shall install a Backed-Up Loads disconnect switch to isolate all ungrounded conductors of the DERs from the Backed-Up Loads meter. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the energy storage system and shall be lockable in the open position. For residential single-phase DER systems requesting load side interconnection only, the Service Provider will furnish both DG and Backed-Up Loads disconnect switches to the customer, if they so request. Under no circumstances shall any disconnect switch enclosure be used as a conduit or raceway for any conductors other than the phase conductors, associated grounded conductor (neutral) and associated grounding conductor (equipment ground) of the energy storage output circuit. All phase conductors shall be terminated on appropriate terminals inside the switch enclosure. (b) Arrangement and Location The Utility Isolation and Backed-Up Loads disconnect switches and all required meter switches shall be located within 10 feet of the customer's revenue meter, within line of sight and not separated by walls, gates or obstructions. Variances are not granted based on convenience or preference and must be requested in the interconnection application and subsequently approved prior to construction. Switch installations shall be accessible and operable to Service Provider personnel at all times. The Utility Isolation disconnect switch must be installed between the DERs and the point of interconnection. The Backed-Up Loads disconnect switch must be installed between the Backed-Up Loads meter and the multimode inverter. See page 11 for layout details. (c) Labeling The Utility Isolation disconnect switch shall be labeled “Utility Isolation Disconnect”. The Backed-Up Loads Disconnect shall be labeled "Backed-Up Loads Disconnect". Both shall employ signage as shown in page 11 of this SR. Service Provider will furnish the required warning labels to the customer through their distributor, Border States Electric. (d) Disconnect Switch Heights Minimum and maximum disconnect heights shall match the requirements for meter socket heights as specified in SR-405 page 2. (e) Equipment Protection and Grounding Disconnect switch enclosures shall be grounded in accordance with the NEC and any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 10 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 ,,I MAIN SERVICE PANEL DC-COUPLED CONFIGURATION #2 INTERCONNECTION LAYOUT SINGLE-PHASE SERVICE BACKED-UP LOADS PANEL BACKED-UP LOADS METER BACKED-UP LOADS DISCONNECT [number redacted]
.!. Iii= =) 0 DC-COUPLED
I GENERATION SOURCE ~°'Eli' ~iCD I I I I LABEL 5 LABEL 6 I MULTIMODE INVERTER
'!~....z m (/) ;:o () ~ 1~1 1 UTILITY ISOLATION DISCONNECT UTILITY DG METER [number redacted] 3: m 3: 0 ~ @ DC-COUPLED ENERGY STORAGE ..... ..... I~ IV I I LABEL 41 I LABEL3 I SYSTEM
NOTES: m m ;:o ""Tl (/) m 1. BACKED-UP LOADS PANEL MUST BE SERVED VIA CUSTOMER'S MULTIMODE INVERTER DURING NORMAL GRID OPERATION. ""Tl m ;:o () .... < UTILITY SOURCE 9< 0 0z 3: (/) 2. MULTIMODE INVERTER MUST ISOLATE FROM SERVICE PROVIDER'S SYSTEM DURING BACK-UP MODE. m 3: z 3. SEE SR-702 PAGE 6 FOR NOTES REGARDING UTILITY DG METER SOCKET AND ISOLATION DISCONNECT. 0 ~ SOURCE m I A WARNING~ L BACKED·UP AWARNING BACKED-UPLOADS METER PANEL MAY BE ENERGIZED BY <§ MC'KfO•UP ~' c LOADSDISCONNECT PANEL MAY BE ENERGIZED BY ..... [ AWARNING] UTILITY SERVICE OR DG SOURCE lOAllS UTILITY SERVICE OR DG SOURCE
~1 · 1° ELECTRICAL SHOCK HAZARD DISTRIBUTED GENERATION LABEL 5 2-15-1904 LABEL 6 2- 15- 1900
-a U> cc PRESENT I A WARNING I DG SOURCE I A WARNING ! .... ..... .... .... ::a I TERMINALS ON LINE AND LOAD SIDE MAY BE DISTRIBUTED GENERATION METER <§ ET c UTILITY ISOLATION DISCONNECT .,;,
- PANEL MAY BE ENERGIZED BY UTILITY PANELMAY BE ENERGIZEDBY ENERGIZED OR CUSTOMER GENERATION UTILITY SOURCE UTILITY SERVICE OR DG SOURCE 0 .... LABEL 1 LABEL 3 LABEL 4 °' 2-15-1912 2-15-1911 2-15-1902 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 13. Metering Requirements for AC Coupled Configuration (a) General The customer shall provide and install a meter socket, in accordance with Service Provider requirements, to meter the generator output. This is referred to as the production or DG meter socket. Equipment should be selected from the approved material list in SR-452. (At present, for residential single-phase DG systems only, Service Provider will furnish a DG meter socket to the customer if they so request.) Service Provider will furnish and install the DG meter. Under no circumstances shall any metering enclosure be used as a conduit or raceway for any conductors other than those phase conductors being metered and the associated grounded conductor (neutral) and grounding conductor (equipment ground). A neutral must be run from the customer service to the DG meter socket and terminated on the neutral bus for DG systems that may not require a neutral to operate. Energy storage systems connected to a service with a DG system must not divert any energy that would be recorded by the DG Meter. See page 14 of this document for approved AC Coupled layout and SR-702 for DG metering requirements. No loads, technologies, or strategies not related to the customer's generating facility may divert, for any purpose, DG energy that would otherwise have been metered as DG production. (b) Arrangement and Location The DG meter shall be located within 10 feet of the revenue meter, within line of sight and not separated by walls, gates or obstuctions. Variances are not granted based on convenience or preference and must be submitted in the DG application and subsequently approved prior to construction. Meter sockets shall be accessible to Service Provider personnel at all times. (c) Meter Socket Identification The DG meter socket shall be labeled “Distributed Generation Meter” and shall employ signage as shown in pages 14 of this SR. Service Provider will furnish the required warning placards to the customer, for approved projects, through their distributor, Border States Electric. (d) Meter Socket Heights Minimum and maximum meter socket heights shall be as specified in SR-405 page 2. (e) Equipment Protection and Grounding Meter sockets and all related metering enclosures and equipment shall be grounded in accordance with the NEC any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings. (f) Working Space Working space requirements for all metering equipment shall be as specified in SR-405 page 10. 14. Disconnect Switches for AC Coupled Configuration (a) General For energy storage systems with Multimode Inverters, the utility isolation disconnect must be installed between the load side or line side Point of Interconnection and the grid-coupling device with automatic transfer switching capabilities. Various system configurations are acceptable for utility isolation. For safety of Utility personnel, system shall automatically disconnect and isolate from Service Provider's system upon loss of utility service per UL-1741.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 12 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 14. Disconnect Switches for AC Coupled Configuration (cont'd) As required by the DGIR, the customer shall install a Utility Isolation disconnect switch to isolate all ungrounded conductors of the DERs from the Service Provider System. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the DER system and shall be lockable in the open position. The customer shall install an additional Utility DG disconnect switch to isolate all ungrounded conductors of the grid-coupling device from the Utility DG meter. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the DG system and shall be lockable in the open position. See page 14 for layout details. For residential single-phase DG systems requesting load side interconnection only, the Service Provider will furnish both DG disconnect switches to the customer, if they so request. Under no circumstances shall any disconnect switch enclosure be used as a conduit or raceway for any conductors other than the phase conductors, associated grounded conductor (neutral) and associated grounding conductor (equipment ground) of the energy storage output circuit. All phase conductors shall be terminated on appropriate terminals inside the switch enclosure. (b) Arrangement and Location The Utility Isolation and Utility DG disconnect switches and all required meter switches shall be located within 10 feet of the customer's revenue meter, within line of sight and not separated by walls, gates or obstructions. Variances are not granted based on convenience or preference and must be requested in the DG application and subsequently approved prior to construction. Switch installations shall be accessible and operable to Service Provider personnel at all times. The Utility Isolation disconnect switch must be installed between the DERs and the point of interconnection. The Utility DG disconnect switch must be installed between the Utility DG meter and the grid-coupling device. See page 14 for layout details. (c) Labeling The disconnect switch shall be labeled “Utility Isolation Disconnect”. The Utility DG Disconnect shall be labeled "Utility DG Disconnect". Both shall employ signage as shown in page 14 of this SR. Service Provider will furnish the required warning label through their distributor, Border States Electric. (d) Disconnect Switch Heights Minimum and maximum disconnect heights shall match the requirements for meter socket heights as specified in SR-405 page 2. (e) Equipment Protection and Grounding Disconnect switch enclosures shall be grounded in accordance with the NEC and any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 13 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 ,,I MAIN SERVICE PANEL AC-COUPLED CONFIGURATION INTERCONNECTION LAYOUT SINGLE-PHASE SERVICE
DG, STORAGE, AND GRID-COUPLING I
I UTILITY DG DISCONNECT UTILITY DG METER
CONFIGURATION ~ .!. Iii= =) ~ ~ SEE NOTE 6 I
I LABEL 2 I I ~ LABEL3 I GENERATION SOURCE
~°'Eli' ~iCD
'!~....z 1 ~~l1 1 UTILITY SEE NOTE 1 ISOLATION m (/) DISCONNECT ;:o () ~ m 3: 3: 0 ENERGY ~ STORAGE SYSTEM I LABEL4 I ..... ..... IV ..... I ::a NOTES: Ld 1. CUSTOMER IS REQUIRED TO FURNISH AND INSTALL DG DISCONNECT SWITCH, METER SOCKET (SEE SR-702L LABELS m m ;:o UTILITY SOURCE ""Tl ""Tl (/) ;:o m 1-4, AND RELATED DG EQUIPMENT. m () :5 9<3: (/)
2. SERVICE PROVIDER WILL PROVIDE DG DISCONNECT SWITCH, METER SOCKET AND LABELS ONLY FOR APPROVED SINGLE-PHASE RESIDENTIAL APPLICANTS. m 3: z z 3. REVENUE AND DG METER ARE PROVIDED BY AND INSTALLED BY SERVICE PROVIDER. ~ m 4. A GOVERNMENTAL AGENCY CLEARANCE IS REQUIRED FOR ALL DG AND ENERGY STORAGE INSTALLATIONS. III 5. LABELS ARE AVAILABLE FOR PURCHASE AT BORDER STATES ELECTRIC, 763 E MacARTHUR CIRCLE, TUCSON, AZ 85714. rAWARNING ) 6. VARIOUS SYSTEM CONFIGURATIONS ARE ACCEPTABLE FOR UTILITY ISOLATION. FOR SAFETY OF UTILITY PERSONNEL,
~I· I 1 I 0 SYSTEM SHALL AUTOMATICALLY DISCONNECT/ISOLATE FROM UTILITY UPON LOSS OF UTILITY SERVICE PER UL-1741. ELECTRICAL SHOCK HAZARD DISTRIBUTED GENERATION PRESENT [ A WARNING I I AWARNING:l DG SOURCE [ AWARNING I ~I § I
~ -a ::a TERMINALS ON LINE AND UTILITY DG DISCONNECT ,.. DISTRIBUTED GENERATION METER ET 0 UTILITY ISOLATION DISCONNECT r
......... .... I LOAD SIDE MAY BE PANEL MAY BE ENERGIZED BY PANEL MAY BE ENERGIZED BY UTILITY PANEL MAY BE ENERGIZED BY
-I ENERGIZED OR CUSTOMER GENERATION ~ UTILITY SOURCE UTILITY SERVICE OR DG SOURCE UTILITY OR CUSTOMER GENERATION 0 .... LABEL 1 2-15-1912 LABEL 2 2-15-1913 LABEL 3 2-15-1911 LABEL 4 2-15-1902 °' INTERCONNECTION REQUIREMENTS - DISTRIBUTED ENERGY STORAGE SYSTEMS, SINGLE-PHASE 15. Stand Alone Energy Storage Systems The installation of an additional meter socket is not required if the energy storage system will be connected to a service without a DG system. 16. Disconnect Switches- Stand Alone Energy Storage Systems (a) General The customer shall install a Utility Isolation disconnect switch(s) to isolate all ungrounded conductors of the DERs from the Service Provider System. The switch shall be a gang-operated, load-break device with a visible air-gap in the open position. It shall be rated for the current and voltage requirements of the energy storage system and shall be lockable in the open position. For residential single-phase energy storage systems requesting load side interconnection only, the Service Provider will furnish both Utility Isolation disconnect switch and label to the customer, if they so request. Under no circumstances shall any disconnect switch enclosure be used as a conduit or raceway for any conductors other than the phase conductors, associated grounded conductor (neutral) and associated grounding conductor (equipment ground) of the energy storage output circuit. All phase conductors shall be terminated on appropriate terminals inside the switch enclosure. (b) Arrangement and Location The Utility Isolation disconnect switch and all required meter switches shall be located within 10 feet of the customer's revenue meter, within line of sight and not separated by walls, gates or obstructions. Variances are not granted based on convenience or preference and must be requested in the DG application and subsequently approved prior to construction. Switch installations shall be accessible and operable to Service Provider personnel at all times. The Utility Isolation disconnect switch must be installed between the DERs and the point of interconnection. See page 16 for layout details. (c) Labeling The disconnect switch shall be labeled “Utility Isolation Disconnect” and shall employ signage as shown in page 16 of this SR. Service Provider will furnish the required warning label through their distributor, Border States Electric. (d) Disconnect Switch Heights Minimum and maximum disconnect heights shall match the requirements for meter socket heights as specified in SR-405 page 2. (e) Equipment Protection and Grounding Disconnect switch enclosures shall be grounded in accordance with the NEC, any applicable local codes. In addition, Service Provider requires bonding at all box connectors by use of bonding bushings.
REVISION NO. 1 UniSourceEnergy INITIATED BY JRO SR-710 ESR COMM. 3-24 SERVICES ESR COMM. 12-18 Pg. 15 of 16 SANTA CRUZ COUNTY EFFECTIVE DATE 3-24 ,,I MAIN SERVICE PANEL STAND-ALONE ENERGY STORAGE INTERCONNECTION LAYOUT SINGLE-PHASE SERVICE
.!. Iii= =) ©I I
~°'Eli' ~iCD
l~1 I UTILITY CUSTOMER PROVIDED
'!~....z m (/) ISOLATION DISCONNECT AND MAINTAINED EQUIPMENT llllllllllllllll ;:o () ~ m 3: 3: 0 ENERGY ~ STORAGE • SYSTEM
..... 9 I 41 LABEL f==,,,,,,,,,,,,,,,, ..... I~ D IV I
m m ;:o UTILITY SOURCE ""Tl (/) m ""Tl m ;:o () .... < NOTES: 9< 0 0z 3: (/)
m 3: 1. ENERGY STORAGE SYSTEM MUST ISOLATE FROM SERVICE PROVIDER'S SYSTEM DURING BACK-UP MODE. z 2. SEE SR- 702 PAGE 6 FOR NOTES REGARDING UTILITY ISOLATION DISCONNECT. ~ m
[ &WARNING] ..... ~1·1° ELECTRICAL SHOCK HAZARD DISTRIBUTED GENERATION PRESENT I AWARNING -a U> TERMINALS ON LINE AND UTILITY ISOLATION DISCONNECT cc ::a LOAD SIDE MAY BE o
.... ..... 0\ .... I ENERGIZED PANEL MAY BE ENERGIZED BY
- UTILITY SERVICE OR DG SOURCE 0 LABEL 1 LABEL 4 .... 0\ 2-15-1912 2-15-1902 ARRAY DETAILS: MOUNTING PLANE: AZIMUTH: TILT: MP1 269° 16° MP2 269° 29° MP3 89° 21° 57'-11" CONTRACTOR INFORMATION: 32'-8" SUNUP AMERICA 3321 E ATLANTA AVE PHOENIX AZ, 85040 35'-0" License #333266
MP2 MP3 JB JB FRONT OF HOME 5531 Lamplighter Dr.
SITE INFORMATION 58'-2" MP1 DEBBIE L DEAN
56'-3" 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 DRIVEWAY
JB
AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] LONG, -110.[number redacted] (20) SONALI SS-M-440 INV PV MODULES PV AC M MSP AC GW LC BATT (1) TESLA POWERWALL+ INVERTER(S) (7) TESLA MCI-1
101'-8" TUCSON ELECTRIC POWER
EQUIPMENT LEGEND: VISIBLE, LOCKABLE, DRAWN BY: SoloCAD M UTILITY METER AC VISIBLE, LOCKABLE, LABELED INVERTER GENERATION PANEL SERVICE DISCONNECT PROPERTY LINE LABELED AC DISCONNECT INV SUB SUB PANEL GP SD PV MODULES 10/10/2023 AC DISCONNECT LOCATED WITHIN 10' METER SOCKET OF UTILITY METER MSP MAIN SERVICE PANEL PV C COMBINER BOX LC LOAD CENTER GW TESLA GATEWAY BATT BATTERY(IES) JB JUNCTION BOX FIRE ACCESS PATHWAY (3' TYP) SITE PLAN - PV02 (FOR UTILITY PV METER) 3'-0"
JB JB
CONTRACTOR INFORMATION: SUNUP AMERICA 3321 E ATLANTA AVE PHOENIX AZ, 85040 License #333266
48"
JB
SITE INFORMATION DEBBIE L DEAN 5531 LAMPLIGHTER DR. TUCSON, AZ 85746 AC SYSTEM SIZE: 7.6 KW AC DC SYSTEM SIZE: 8.8 KW DC LAT, 32.[number redacted] 3'-0" LONG, -110.[number redacted] INV (20) SONALI SS-M-440 PV AC M MSP AC GW LC PV MODULES BATT (1) TESLA POWERWALL+ INVERTER(S)
EQUIPMENT INFORMATION: (7) TESLA MCI-1 ROOF INFO: PHOTOVOLTAIC ARRAY STRUCTURAL CRITERIA: RACKING MANUFACTURER: K2 ROOF TYPE: ASPHALT SHINGLE PV MODULE COUNT: 20 RACKING PART NUMBER: CROSSRAIL 48-X ROOF FRAMING: MANUFACTURED TRUSS ARRAY AREA: MODULE COUNT * 23.31 FT² = 466.2 TUCSON ELECTRIC POWER ATTACHMENTS UNIRAC - FLASHKIT PRO RAFTER/TOP CHORD SIZE: 2x4 ROOF AREA: 1745 FT² ATTACHMENT QTY: 66 RAFTER/TOP CHORD SPACING: 24" PERCENT OF ROOF COVERED: 27% DRAWN BY: SoloCAD SPLICE QTY: 2 ATTACHMENT SPACING: 48'' ARRAY WEIGHT: MODULE COUNT * 53 LBS = 1060 LBS 10/10/2023 MIDCLAMP QTY: 20 POINT LOAD: ARRAY LBS/ATTACHMENTS = 16.06 ENDCLAMP QTY: 40 DISTRIBUTED LOAD: (lbs/ft²) ARRAY WEIGHT/AREA = 2.27 LBS/FT² ROOF PLAN - PV03 SUNUP interconnection <[email redacted]>
TEPDG-59473 - System Specifications Require Corrections message
TEP Energy Programs Notification <[email redacted]> Mon, Oct 9, 2023 at 7:06 AM Reply-To: TEP Energy Programs Notification <[email redacted]> To: [email redacted] Cc: [email redacted], [email redacted]
RE: Installation Address: 5531 S LAMPLIGHTER DR, TUCSON AZ 85746 Project Number: TEPDG-59473 Installer: SUN UP AMERICA INC
Dear Sasha Blan with SUN UP AMERICA INC,
Your Solar Photovoltaic Application submitted on 9/7/2023 for 5531 S LAMPLIGHTER DR, TUCSON AZ 85746 has been placed in the "System Review Requires Corrections" Status for the following reason.
REASON: Other / Multiple; Rejected -Include in your drawings the meter socket number to be used for the DG meter socket. Milbank U5929-XL-INS or Eaton 011 are common options. TEP distributor, Border States electric can supply a TEP approved meter base with the required labeling (520)294-1414.
-Request a powerkill in your powerclerk application. Per electrical design, the main breaker will be downsized.
-Please relocate the DG meter and DG disconnect to be on the same wall as the service entrance where the existing billing meter and Utility Isolation Disconnect are located. Note that per TEP service requirements, the DG equipment shall be located within 10' of billing meter and should not be separated by a wall, fence, or other obstruction. TIMELINE: 60 DAYS ADDITIONAL NOTES FROM TEP REVIEWER:No notes at this time.
Please make above outlined corrections and resubmit this application for further review. Please keep in mind, if the above timeline passes, the application will be considered “Withdrawn” for failure to advance.
Thank you for your interest in distributed energy resources,
The Energy Programs Team Complainant: Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C005 04/21 April 26, 2024
Re: Complaint No. 2024-01512
Dear Tina Jones:
Enclosed you will find a copy of additional information received by this office concerning the above referenced complaint.
If you have any questions or comments, please feel free to contact me.
Sincerely,
Gregory Johndrow, Investigator #195 (520) 628-6896 [email redacted] 1700 W. Washington St., Ste. 105 Phoenix, Arizona 85007
Cc: File
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C005 04/21 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA
Tina Jones, Case No. 2024-01512 COMPLAINANT, v. SunUp America LLC CITATION License No. ROC 333266, RESPONDENT.
The Registrar issues this Citation to SunUp America LLC (“Respondent”) under A.R.S. § 32-1155(A). If Respondent fails to answer this Citation by May 21, 2024, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke Respondent’s license(s). THE WRITTEN COMPLAINT On February 7, 2024, Tina Jones (“Complainant”) filed a written complaint with the Registrar. A copy of that Complaint is attached to this Citation. A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT The Registrar investigated this matter and finds cause to charge Respondent with violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged with violating: Charge :1 A.R.S. § 32-1154(A)(2)(a) Departure from or disregard of: (a) Plans or specifications in any material respect that is prejudicial to another without consent of the owner or the owner's duly authorized representative and without the consent of the person
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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 entitled to have the particular construction project or operation completed in accordance with such plans and specifications and code. Charge :2 A.R.S. § 32-1154(A)(3) - R4-9-108(a)
Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a):
A contractor shall perform all work in a professional and workmanlike manner. Charge :3 A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held. If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F).
FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2024-01512.
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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted] The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than May 21, 2024. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and
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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41- 1092.06(A). The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be
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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated May 6, 2024. By: /s/ Shaquira Adebule Shaquira Adebule Legal Assistant II Legal Department Arizona Registrar of Contractors COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, May 6, 2024 to: Respondent Certified Mail No: [number redacted] SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288
Copy mailed by USPS First Class mail this same date to: Respondent SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288 Complainant Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635 Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2024-01512 / of 5
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 September 2023 Statement 08/29/2023 - 09/27/2023 Page 2 of 3 1 1 1 1 1 1 1 1 1 11 1 11 11 1 1 1 1 111 111 1 1 1 1 111 111 1 1 1 1 TINA JONES Elan Financial Services 1-888-551-5144 111 1 1 111 1 1 11 1 1 1 1111 11 1111 1 11 1 1 1 1 1 111111 1 1 1 1 1 111 11 11 1 11 111 1 111 1 1 1 11 11111 111 1 1 11 1 1 1 1 1 1 11 [number redacted] 1 1 1111 1 11 11 1 111 1 1 1 11 1 [number redacted]
Reward Points Summary Reward Points as of 09/26/2023 Reward Points Activity* -4,176 Reward Points Balance 0 *This item includes points redeemed, expired and adjusted.
This Year Reward Points Earned Statement to Date Points Earned on All Purchases 45,643 88,504
Total Earned 45,643 88,504
Important Messages Paying Interest: You have a 24 to 30 day interest-free period for Purchases provided you have paid your previous balance in full by the Payment Due Date shown on your monthly Account statement. In order to avoid additional INTEREST CHARGES on Purchases, you must pay your new balance in full by the Payment Due Date shown on the front of your monthly Account statement. There is no interest-free period for transactions that post to the Account as Advances or Balance Transfers except as provided in any Offer Materials. Those transactions are subject to interest from the date they post to the Account until the date they are paid in full. If you believe we have inaccurately reported information to any Consumer Reporting Agency, you may submit a dispute by writing to us. In order for us to assist you with your dispute, you must provide your name, address, phone number, account number, the specific information you are disputing, the explanation of why it is incorrect, and any supporting documentation (e.g., affidavit of identity theft), if applicable, to: Elan Financial Services Consumer Recovery Department Attn: CBR Disputes P.O. Box 108 St Louis, MO 63166-0108
Transactions Payments and Other Credits Post Trans Date Date Ref # Transaction Description Amount 09/08 09/08 7014 OOMA,INC 888-711-6662 CA $108.09CR MERCHANDISE/SERVICE RETURN 09/11 09/08 5428 WAL-MART #1240 SIERRA VISTA AZ $17.31CR MERCHANDISE/SERVICE RETURN 09/11 09/09 8425 ROSS STORES #824 SIERRA VISTA AZ $20.52CR MERCHANDISE/SERVICE RETURN 09/22 09/21 0000 PAYMENT THANK YOU $2,087.93CR 09/27 09/25 1097 WM SUPERCENTER #1240 SIERRA VISTA AZ $22.67CR MERCHANDISE/SERVICE RETURN TOTAL THIS PERIOD $2,256.52CR
Purchases and Other Debits Post Trans Date Date Ref # Transaction Description Amount 09/01 08/31 2279 IN *SUNUP AMERICA 209-4170531 AZ $11,000.00 Continued on Next Page September 2023 Statement 08/29/2023 - 09/27/2023 Page 3 of 3 TINA JONES Elan Financial Services 1-888-551-5144
Transactions Purchases and Other Debits Post Trans Date Date Ref # Transaction Description Amount 09/05 09/02 2996 FT HUACHUCA COMMISSARY FT HUACHUCA AZ $145.60 09/06 09/05 7838 PAPA MURPHY'S AZ017 SIERRA VISTA AZ $12.73 09/06 09/05 4101 PY *Greenshield Tucson 520-3933352 AZ $84.00 09/06 09/04 1338 76 GOOD 2 GO 501 SIERRA VISTA AZ $64.00 09/07 09/06 9562 WM SUPERCENTER #1240 SIERRA VISTA AZ $32.16 09/07 09/05 1403 SAFEWAY #2083 SIERRA VISTA AZ $6.57 09/08 09/08 3699 OOMA,INC 888-711-6662 CA $6.31 09/11 09/08 6707 MARSHALLS #470 SIERRA VISTA AZ $27.00 09/11 09/08 3699 WM SUPERCENTER #1240 SIERRA VISTA AZ $30.14 09/11 09/09 2271 WM SUPERCENTER #1240 SIERRA VISTA AZ $40.71 09/11 09/08 3417 ROSS STORES #824 SIERRA VISTA AZ $32.39 09/11 09/10 7147 MCDONALD'S F2638 SIERRA VISTA AZ $20.09 09/13 09/12 1651 FT HUACHUCA COMMISSARY FT HUACHUCA AZ $99.00 09/13 09/11 1981 B AND S ORIENTAL MARKE SIERRA VISTA AZ $28.37 09/13 09/11 5535 SAFEWAY #2083 SIERRA VISTA AZ $27.08 09/15 09/13 0975 FOOD CITY #111 SIERRA VISTA AZ $11.16 09/18 09/17 6458 CVS/PHARMACY #08828 SIERRA VISTA AZ $13.82 09/19 09/18 7104 CULVERS OF SIERRA VIST SIERRA VISTA AZ $22.48 09/20 09/19 7221 IN *SUNUP AMERICA 209-4170531 AZ $11,000.00 09/21 09/19 0343 SAFEWAY #2083 SIERRA VISTA AZ $12.95 09/22 09/20 7108 SAFEWAY #2083 SIERRA VISTA AZ $30.31 09/25 09/21 3460 B AND S ORIENTAL MARKE SIERRA VISTA AZ $40.55 09/25 09/24 7170 WM SUPERCENTER #1240 SIERRA VISTA AZ $59.94 09/26 09/25 6547 AAFES FT HUACHUCA MAIN FT HUACHUCA AZ $9.75 09/26 09/25 7541 FT HUACHUCA COMMISSARY FT HUACHUCA AZ $120.03 09/27 09/26 7672 PAPA MURPHY'S AZ017 SIERRA VISTA AZ $12.73 TOTAL THIS PERIOD $22,989.87
2023 Totals Year-to-Date Total Fees Charged in 2023 $0.24 Total Interest Charged in 2023 $0.00
Interest Charge Calculation
Your Annual Percentage Rate (APR) is the annual interest rate on your account.
**APR for current and future transactions. Balance Annual Expires Balance Subject to Interest Percentage with Balance Type By Type Interest Rate Variable Charge Rate Statement
PURCHASES $0.00 $0.00 YES $0.00 19.24% **BALANCE TRANSFER $0.00 $0.00 YES $0.00 19.24% **PURCHASES $22,821.28 $0.00 YES $0.00 19.24% **ADVANCES $0.00 $0.00 YES $0.00 29.24% ADVANCES $0.00 $0.00 YES $0.00 29.49%
End of Statement 3/8/24, 1 35 PM State of Arizona Mail Complaint 2024 01512 revision
Gregory Johndrow <[email redacted]>
Complaint 2024-01512 revision messages
Tina Jones <[email redacted]> Thu, Mar 7, 2024 at 4:01 PM To: "[email redacted]" <[email redacted]>
Greg, We'd like to add the following two items to our complaint:
1. Contract says project completion will be between 4-18 weeks. That period ended in mid- January.
2. Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.
Thanks for your help, Tina Jones 520-458-6133 (cell)
Tina Jones <[email redacted]> Thu, Mar 7, 2024 at 4:34 PM To: "[email redacted]" <[email redacted]>
Greg, I'm sorry but I thought of something else:
The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is $29,800.00
[Quoted text hidden]
https //mail google com/mail/u/0/?ik 27cddfbaec&view pt&search all&permthid thread f [number redacted]&simpl msg f [number redacted] 1/1 Arizona Registrar of Contractors Jobsite Inspection Notes Case No.: 2024-01512 Investigator: Greg Johndrow #195 Inspection Date: 4/10/2024 Inspection Time: 9:00AM
Complainant: Tina Jones Respondent: SunUp America LLC
General Notes: The site inspection was performed on this date and time. The respondent was not present for this inspection.
Complaint Item 1: “Contractor has failed to correct deficiencies identified by Tucson Electric Power (TEP).” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. Governing Rule: N/A
Complaint Item 2: “Contractor continuously makes home visits without notification as requested. Also fails to communicate project status.” Investigator’s Observations: This statement by the complainant does not implicate a workmanship issue, or a violation of A.R.S. § 32-1154(A). Governing Rule: N/A
Complaint Item 3: “Contract says project completion will be between 4-18 weeks. That period ended in mid-January.” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. The completion date listed on the contract is an approximate date. Governing Rule: N/A
Complaint Item 4: “Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.” Investigator’s Observations: Verified. The Solar equipment was installed on the south wall of the residence. The approved plans specify the equipment to be installed on the north wall. Governing Rule: A.R.S. § 32-1154(A)(2)(a): Departure from or disregard of: (a) Plans or specifications...
Complaint Item 5: “The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is$29,800.00” Investigator’s Observations: This allegation is NOT verified. Although this complaint item alleges a financial dispute with the respondent, it alleges nothing indicating grounds for discipline under A.R.S. § 32-1154(A). Governing Rule: N/A
RCC100 11/14
Picture 1 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 2 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 3 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Picture 4 Jobsite Inspection Photos
Case: 2024-01512 Date: 4-10-24 Address: 2001 Crestwood Drive; Tucson, AZ 85635 Complainant: Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Respondent: SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 April 15, 2024
License No. ROC 333266
Re: Complaint No. 2024-01512
WRITTEN DIRECTIVE FROM THE REGISTRAR
Dear Respondent:
After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32- 1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Friday, May 3, 2024.
RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons 1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.
DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:
Complaint Item 4: “Submitted plans for this project shows all PV equipment being installed on the north wall of the house. The contractor installed everything on the south wall without any consultation.” Investigator’s Observations: Verified. The Solar equipment was installed on the south wall of the residence. The approved plans specify the equipment to be installed on the north wall. Governing Rule: A.R.S. § 32-1154(A)(2)(a): Departure from or disregard of: (a) Plans or specifications...
This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:
Complaint Item 1: “Contractor has failed to correct deficiencies identified by Tucson Electric Power (TEP).” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. Governing Rule: N/A
Complaint Item 2: “Contractor continuously makes home visits without notification as requested. Also fails to communicate project status.” Investigator’s Observations: This statement by the complainant does not implicate a workmanship issue, or a violation of A.R.S. § 32-1154(A). Governing Rule: N/A
Complaint Item 3: “Contract says project completion will be between 4-18 weeks. That period ended in mid-January.” Investigator’s Observations: This allegation is NOT verified. At the time of the inspection the complainant stated the system is completed and has not been energized as requested by the complainant. The completion date listed on the contract is an approximate date. Governing Rule: N/A
Complaint Item 5: “The price of the project is excessive. I have researched other similar projects and Sunup America price is way higher than average price. The Sunup America summit on the city permit valuation is$29,800.00” Investigator’s Observations: This allegation is NOT verified. Although this complaint item alleges a financial dispute with the respondent, it alleges nothing indicating grounds for discipline under A.R.S. § 32-1154(A). Governing Rule: N/A
Please direct all questions regarding this Directive to the undersigned Investigator.
Sincerely,
Gregory Johndrow, Investigator #195 (520) 628-6896 [email redacted] 1700 W. Washington St., Ste. 105 Phoenix, Arizona 85007
CC: Complainant
1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 5/6/24, 7:09 AM State of Arizona Mail - AZ ROC Case 2024-01512
Gregory Johndrow <[email redacted]>
AZ ROC Case 2024-01512 Tina Jones <[email redacted]> Sat, May 4, 2024 at 8:43 AM To: Gregory Johndrow <[email redacted]>
Greg, This is to inform that as of today, May 4, 2024, we have not been contacted by SunUp America regarding subject complaint.
Regards, Tina & Jesse
https://mail.google.com/mail/u/0/?ik=27cddfbaec&view=pt&search=all&permmsgid=msg-f:[number redacted]&simpl=msg-f:[number redacted] 1/1 Legal New Mail - AZROC <[email redacted]>
Fwd: AZ ROC Case 2024-01512 message
Gregory Johndrow <[email redacted]> Fri, May 10, 2024 at 7:35 AM To: Legal New Mail - AZROC <[email redacted]>
Hello,
Please see the forwarded email from the complainant for case 2024-01512.
Thank you,
Gregory Johndrow Investigator #195 Arizona Registrar of Contractors 1700 W. Washington St., Ste. 105 Phoenix, AZ 85007 Office: (520) 628-6896 Cell: (520) 833-3303 E-mail: [email redacted]
The ROC is now on social media!
Make sure to follow us on:
Fill out AZ ROC’s survey to let us know how we’re doing and how we can better serve you!
CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
---------- Forwarded message --------- From: Tina Jones <[email redacted]> Date: Fri, May 10, 2024 at 7:23 AM Subject: Re: AZ ROC Case 2024-01512 To: Gregory Johndrow <[email redacted]>
Greg, A new point of information: Probably has no bearing on current events but we have received an arbitration demand from the American Arbitration Association on behalf of SunUp America. We'd like your legal department to know since there's potential impact on arbitration proceedings. If you could forward this or provide a point of contact, we'd appreciate it.
Regards & thanks, Jesse & Tina
On Monday, May 6, 2024 at 07:23:33 AM MST, Gregory Johndrow <[email redacted]> wrote:
Hello,
Thank you for the update. Your case has been forwarded to the ROC legal department.
Regards,
Gregory Johndrow Investigator #195 Arizona Registrar of Contractors 1700 W. Washington St., Ste. 105 Phoenix, AZ 85007 Office: (520) 628-6896 Cell: (520) 833-3303 E-mail: [email redacted]
The ROC is now on social media!
Make sure to follow us on: Fill out AZ ROC’s survey to let us know how we’re doing and how we can better serve you!
CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
On Sat, May 4, 2024 at 8:43 AM Tina Jones <[email redacted]> wrote: Greg, This is to inform that as of today, May 4, 2024, we have not been contacted by SunUp America regarding subject complaint.
Regards, Tina & Jesse Legal New Mail - AZROC <[email redacted]>
Fwd: AZ ROC Case 2024-01512 message
Gregory Johndrow <[email redacted]> Fri, May 10, 2024 at 7:35 AM To: Legal New Mail - AZROC <[email redacted]>
Hello,
Please see the forwarded email from the complainant for case 2024-01512.
Thank you,
Gregory Johndrow Investigator #195 Arizona Registrar of Contractors 1700 W. Washington St., Ste. 105 Phoenix, AZ 85007 Office: (520) 628-6896 Cell: (520) 833-3303 E-mail: [email redacted]
The ROC is now on social media!
Make sure to follow us on:
Fill out AZ ROC’s survey to let us know how we’re doing and how we can better serve you!
CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
---------- Forwarded message --------- From: Tina Jones <[email redacted]> Date: Fri, May 10, 2024 at 7:23 AM Subject: Re: AZ ROC Case 2024-01512 To: Gregory Johndrow <[email redacted]>
Greg, A new point of information: Probably has no bearing on current events but we have received an arbitration demand from the American Arbitration Association on behalf of SunUp America. We'd like your legal department to know since there's potential impact on arbitration proceedings. If you could forward this or provide a point of contact, we'd appreciate it.
Regards & thanks, Jesse & Tina
On Monday, May 6, 2024 at 07:23:33 AM MST, Gregory Johndrow <[email redacted]> wrote:
Hello,
Thank you for the update. Your case has been forwarded to the ROC legal department.
Regards,
Gregory Johndrow Investigator #195 Arizona Registrar of Contractors 1700 W. Washington St., Ste. 105 Phoenix, AZ 85007 Office: (520) 628-6896 Cell: (520) 833-3303 E-mail: [email redacted]
The ROC is now on social media!
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On Sat, May 4, 2024 at 8:43 AM Tina Jones <[email redacted]> wrote: Greg, This is to inform that as of today, May 4, 2024, we have not been contacted by SunUp America regarding subject complaint.
Regards, Tina & Jesse 5/20/24, 8:16 AM State of Arizona Mail - Written Answer to Citation and Complaint: Case No.2024-01512
Answers - AZROC <[email redacted]>
Written Answer to Citation and Complaint: Case No.2024-01512 message
Paul Gugel <[email redacted]> Fri, May 17, 2024 at 3:21 PM To: [email redacted], [email redacted]
Dear Inspector Johndrow:
With respect to Ms. Jones's complaint, SunUp denies all charges.
As to Charge 1: Not only was SunUp's departure from plans not prejudicial to Ms. Jones, but, indeed, according to TEP's (the utility's) regulations, to have put the system where the plans originally called for would have been prejudicial to her because TEP would have refused to permit the installation. All of this was explained by our Project Manager, Alex Elder's email to you in his email of April 15, portions of which are reproduced here:
Mr. Johndrow...
IWe are unable to relocate the DG (distributed generation) equipment to the north-facing wall because of TEP service requirements that strictly state that the DG equipment (DG meter, DG disconnect switch, & utility isolation disconnect switch) has to be located within 10 feet of the customer's existing service entrance and revenue meter, and has to be within line of sight, and not separated by walls, gates, or obstructions SR-702.6(b) & SR-702.7(b). I have attached SR-710 & SR-702 from TEP's interconnection service requirements handbook for reference.
However, we are able to relocate the Tesla Powerwall+ battery storage to the north-facing wall as per the customer's preference and per the AHJ approved drawings, as there is no utility restriction on placement of the energy storage.
https://mail.google.com/mail/b/AEoRXRQ-NsgUTXoLoo4eU3sB6QvdDKE8EOAtHn5mUvnmzjdOzuC_/u/0/?ik=581c53cf5c&view=pt&search=all&per… 1/4 5/20/24, 8:16 AM State of Arizona Mail - Written Answer to Citation and Complaint: Case No.2024-01512
Originally the system was designed with the PV equipment on the north-facing wall. But in October we received an email from TEP rejecting our design saying that we had to relocate the DG equipment to be on the same wall as the service https://mail.google.com/mail/b/AEoRXRQ-NsgUTXoLoo4eU3sB6QvdDKE8EOAtHn5mUvnmzjdOzuC_/u/0/?ik=581c53cf5c&view=pt&search=all&per… 2/4 5/20/24, 8:16 AM State of Arizona Mail - Written Answer to Citation and Complaint: Case No.2024-01512
entrance where the existing billing meter and utility isolation disconnect are located. I have copied that email below
So we updated our design per TEP requirements and then TEP approved the solar application. Unfortunately, and we apologize for this confusion, but the City of Tucson permitted drawings did not get updated to reflect the TEP approved design.
We got the final electrical clearance from the AHJ on January 19th and this clearance got transmitted to TEP & started the meter-set process. In retrospect, we should have updated our permit with the city of Tucson to show the DG equipment on the side of the home where the MSP is located to match the TEP-approved drawings, but seeing as our customer was at this point already extremely displeased with the timeline of the project, we did not want to do anything that would cause another delay and thought it best to just let the utility move forward with setting the meter so that we could get Tina's system activated in a timely manner.
Given the TEP requirements, we can definitely go back and update our permit to show the DG equipment on the south side so that the system is in compliance with TEP SR's and also update the permit to show the Tesla powerwall+ on the north-side of the home. We'll then get the system re-inspected and the permit closed out.
As to Charge 2: We believe receipt of the permits from TEP and the City of Tucson is prima facie evidence that SunUp's work was done in a professional and workmanlike manner.
Charge 3:
Remedial action was constrained as per the response to Charge 1 as well as by Ms. Jones's "clawing back" her 85% downpayment on the job through her credit card company and thereby impugning Sunup's business reputation.
https://mail.google.com/mail/b/AEoRXRQ-NsgUTXoLoo4eU3sB6QvdDKE8EOAtHn5mUvnmzjdOzuC_/u/0/?ik=581c53cf5c&view=pt&search=all&per… 3/4 5/20/24, 8:16 AM State of Arizona Mail - Written Answer to Citation and Complaint: Case No.2024-01512
For whatever probative value you find, I've attached the note I made (in red) during a phone call with our Project Manager, Mr. Elder, after his phone discussion with Ms. Jones on 02/12/2024.
We remain ready to relocate the one system component (the Tesla Powerwall+ battery) that TEP will allow to a different side of the house. But we continue to request that the Complaint and Citation be dismissed.
Respectfully,
Paul E. Gugel
SunUp America- ROC complaint (Jones) 02-12-2024 note.pdf 198K
https://mail.google.com/mail/b/AEoRXRQ-NsgUTXoLoo4eU3sB6QvdDKE8EOAtHn5mUvnmzjdOzuC_/u/0/?ik=581c53cf5c&view=pt&search=all&per… 4/4 F9:<6ÿ>?:ÿ@A =#=!ÿ0ÿ@*)208#ÿA#).ÿÿ#"!ÿ:;:<;E:
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&=="> #).+$00$.!+10 #).(;)#;,,D-<13)! ="!#*1&#..!* =&),=&*!#,#>*<?9EE;<9<<<;;?F?"). "$#>*D9<E9::;D<? REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA
Tina Jones, Case No. 2024-01512 COMPLAINANT, v. SunUp America LLC ORDER DENYING REQUEST TO License No. ROC 333266, DISMISS RESPONDENT.
BACKGROUND On February 7, 2024, the Registrar received a complaint against Respondent. Respondent filed a Response on March 13, 2024. On May 6, 2024 the Registrar issued a Citation against Respondent’s License No. 333266. Respondent filed its Answer on May 20, 2024 The Answer included a request to dismiss the citation and close the complaint. Respondent’s Answer included the same arguments as its Response filed on March 13, 2024, before the Registrar issued its Citation. ORDER IT IS ORDERED that Respondent’s request to dismiss is DENIED. The issues underlying the Citation and Complaint are best suited for presentation before the Office of Administrative Hearings. Respondent is free to raise the arguments and defenses presented in its request to dismiss before the administrative law judge. A Notice of Hearing will be issued in due course. Dated July 1, 2024. By: /s/ Margaret Lindsey Margaret Lindsey Assistant General Counsel
of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St.– Ste. 105 – Phoenix, AZ 85007-2812 Telephone (602)542-1525 Toll Free (877)692-9762 Lg127 5/21 Legal Department Arizona Registrar of Contractors
Copy mailed via USPS First Class mail July 1, 2024 to: Respondent(s) SunUp America LLC 625 S. Smith Rd., Suite 11 Tempe, AZ 85288 Complainant(s) Tina Jones 2001 Crestwood Dr Sierra Vista, AZ 85635 Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar
Case No. 2024-01512/
of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St.– Ste. 105 – Phoenix, AZ 85007-2812 Telephone (602)542-1525 Toll Free (877)692-9762 Lg127 5/21 Mediation Notice
Mediation Services Mediation services are available to the parties. What is Mediation? Mediation is a method of resolving disputes where the parties can end conflict without the expense and time associated with the full administrative process. Who Participates in During mediation, a mediator will attempt to help the Mediation? parties find an optimal solution to the conflict. Both parties must agree to participate in mediation, and both parties must bring a representative to mediation that has full authority to settle the entire matter. Mediation Is Not Neither the Registrar nor the Office of Administrative Mandatory Hearings will penalize a party for not agreeing to mediation. Where do the Parties The parties will meet at the Office of Administrative Meet for Mediation? Hearings to participate in mediation.
The Office of Administrative Hearings is located at 1400 West Washington, Suite 101, Phoenix, Arizona 85007. When does Mediation can occur after the Registrar issues a citation, but Mediation Occur? before the administrative hearing. Why Should Parties Mediation can be an alternative to the full administrative Consider Mediation? process. Mediation is beneficial because it is (1) time- efficient, (2) cost-effective, (3) confidential, and (4) capable of providing flexible solutions to complex problems. How to Request If the parties wish to mediate this case, they must file a Joint Mediation Request for Mediation with the Office of Administrative Hearings. A Joint Request for Mediation is included with this Mediation Notice. REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA _________________________ Case No. _______________ COMPLAINANT,
v. JOINT REQUEST FOR MEDIATION _________________________ RESPONDENT.
REQUEST
The parties jointly request that this matter be referred to mediation in the Office of Administrative Hearings (OAH). ☐ This matter is set for hearing on __________________(date). ☐ This matter is not currently set for hearing. MEDIATION AGREEMENT By requesting this mediation and signing below, the parties understand, represent, and agree: 1. The parties are prepared to commence mediation and will be ready for mediation on _____________________(date); 2. The parties will participate in the mediation process in good faith; 3. This request for mediation is not intended to hinder or delay administrative proceedings; 4. No party will contend that the mediation limits the power of OAH and its administrative law judges to conduct an administrative hearing and issue decisions under A.R.S. §§ 41-1092 – 1092.12; 5. The parties will be courteous and respectful throughout the mediation process to all participants; 6. The mediation is completely voluntary and the principal purpose is to allow the parties a full and fair opportunity to discuss settlement; of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 7. The mediator may conduct joint and separate meetings with the parties and may suggest resolutions to the parties’ dispute, but the mediator has no authority to impose a settlement upon the parties; 8. The mediation process is confidential. Communications made, material created for or used during, and acts occurring during mediation are confidential and may not be discovered or admitted into evidence in any proceeding except as provided by A.R.S. § 12-2238; 9. The mediator is not subject to service of process or a subpoena to produce evidence or to testify regarding any evidence or occurrence relating to the mediation except as provided in A.R.S. § 12-2238(C); 10. Neither the mediator, nor the Registrar of Contractors, nor the Office of Administrative Hearings is subject to civil liability for any act or omission in connection with any mediation service or activity except for acts involving
intentional misconduct or reckless disregard of a substantial risk of injury to the rights of others; 11. Throughout the mediation process, each party must have a representative present who will have full settlement authority to settle all claims at issue in the administrative
proceeding. 12. The mediation process will terminate when: a. The parties reach settlement; b. The mediator determines that further efforts at mediation are no longer likely
to achieve a settlement; or c. One of the parties withdraws from mediation. _____________________________________ _______________________ Complainant (or representative) Date
_____________________________________ _______________________ Respondent (or representative) Date
of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 PREHEARING DISCLOSURE STATEMENT INSTRUCTIONS ***DO NOT SUBMIT THESE INSTRUCTIONS WITH THE PREHEARING DISCLOSURE FORM***
ADMINISTRATIVE RULES A copy of the Arizona Administrative Code’s Rules for the Registrar of Contractors can be located on the Registrar’s Website.
PREHEARING DISCLOSURE REQUIREMENT Under A.A.C. R4-9-118(A), before a hearing, the parties must prepare a disclosure statement. The disclosure statement must contain: • A list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony; and • A list of all the exhibits that the party will use at the hearing.
FILE PREHEARING DISCLOSURE STATEMENTS • The Prehearing Disclosure Statements and Exhibits may be submitted to the Arizona Office of Administrative Hearings using any of the following: • Electronically: https://portal.azoah.com/submission/ • In-Person or by Mail: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007
EXCHANGING DISCLOSURE STATEMENTS AND EXHIBITS Under A.A.C. R4-9-118(B) (effective November 5, 2017), a party to the hearing must serve on every other party and file with the Office of Administrative Hearings a copy of: • The disclosure statement; and, • Any exhibit that the party will use at the hearing. Service: The disclosure statement and exhibits must be served on all parties in accordance with Arizona Administrative Code R2-19-108 Filing Documents. Under A.A.C. R2-19-108, service is completed by: • Personal delivery; • 1st class, certified or express mail; or • Facsimile. Timing: The disclosure statement and the exhibits must be served and filed not less than seven calendar days before the date of the hearing. Under A.A.C. R2-19-108, a document is served on a party: • On the date it is personally served; • Five days after it is mailed by express or 1st class mail; • On the date of the return receipt if it is mailed by certified mail; or • On the date indicated on the facsimile transmission.
CONSEQUENCES FOR FAILING TO DISCLOSE Under A.A.C. R4-9-108(C), if a witness or an exhibit is not timely disclosed as required the rules, and good cause for the failure to disclose is not shown, then the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.
Form RC-L-800A Prehearing Disclosure Statement Rev. 10/08/2019 Instructions Form PREHEARING DISCLOSURE STATEMENT FORM RC-L-800A
PART 1: WITNESS LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony. If you need additional space to list all witnesses, complete and attach additional Witness Lists. Example 1. Name 2. Telephone Number 3. Email Address
John Doe (123) 456-7890 [email redacted] 4. Subject Matter of Expected Testimony
John Doe will testify regarding the poor workmanship and poor installation of the Garage Door. Mr. Doe will also testify regarding the invoices and change orders for the project.
Witness 1. Name 2. Telephone Number 3. Email Address
4. Subject Matter of Expected Testimony
Witness 1. Name 2. Telephone Number 3. Email Address
4. Subject Matter of Expected Testimony
Witness 1. Name 2. Telephone Number 3. Email Address
4. Subject Matter of Expected Testimony
Witness 1. Name 2. Telephone Number 3. Email Address
4. Subject Matter of Expected Testimony
Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 1 of 3 PART 2: EXHIBIT LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the exhibits that the party will use at the hearing. Note: All exhibits listed below must be provided to all parties to the hearing. See A.A.C. R4-9-118(B). If you need additional space to list all witnesses, complete and attach additional Exhibit Lists. Example Contract for new garage door. Invoice #10001 – Cost for garage door replacement.
Exhibit Exhibit Name
Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 2 of 3 PART 3: ACKNOWLEDGEMENT & SIGNATURE I certify that the above information is true and correct and that I will serve a copy of this disclosure statement and any exhibits listed in Part 2 to all parties to the hearing in accordance with A.A.C. R4-9-118. I acknowledge and understand that if I fail to properly disclose a witness or exhibit, the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.
I am the (check one): Complainant Respondent Docket No.
Print Name Signature Date
Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 3 of 3