2024A-00237-CHC-ROC Notice of Hearing & Packet MAILED 2024-00237.pdf

2024A-00237-CHC-ROC · Registrar of Contractors · 2024-05-15

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

William Redding , Case No. 2024-00237

COMPLAINANT, Docket No. 2024A-00237-CHC-ROC

v. NOTICE OF HEARING ON CONTESTED CASE The Villalpando Corporation, Inc. DBA: Villalpando Custom Homes Builders, License No. ROC 195458, RESPONDENT.

This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

June 20, 2024 9:00 AM Sondra Vanella Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be

prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq. All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised

Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122.

PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the

complaint and citation, which were served on the Respondent on April 4, 2024. SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s): Charge: 1 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 2 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is cause for the suspension or revocation of a license, Respondent is a party to this case and will be a party to the hearing. Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will

be a party to the hearing.

Respondent and Complainant, as the parties to the hearing, will present evidence and

argument to the administrative law judge.

The Registrar’s assigned investigator will appear as a witness at the hearing. RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney.

A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented

by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092

to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via video conference or telephone unless requested by a party to appear in-person. Requests for the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET

In the interests of administrative efficiency, the Registrar compiles and discloses

certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS

The parties to the hearing must be prepared to present evidence in support of their

case. If a party wants to obtain testimony from a witness or documents not in the party’s

possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a

subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT

At least seven calendar days before the hearing, each party must prepare and serve a disclosure statement on all other parties, and file it with the Office of Administrative Hearings. A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/forms/RC-L-800A%20- %20Prehearing%20Disclosure%20Statement%2020191007v4.pdf

CHANGING THE HEARING DATE

The date of the hearing may only be advanced or delayed on the agreement of the

parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may

be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com

If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties. The motion must state in detail good cause for why the date of the hearing should be advanced or delayed, and the position of all other parties regarding the advancement or delay. A party may also file a motion asserting a right to an expedited hearing upon a showing of

extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION In any case which is resolved or settled by the parties, or which is withdrawn by the Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed

Complaints – Resolved/Settled/Withdrawn.”

Dated May 15, 2024.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors

Copy mailed via USPS First Class mail May 15, 2024 to:

Respondent(s) The Villalpando Corporation, Inc. DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140 Complainant(s) William Redding 4960 S Gilbert Rd Ste 1-333 Chandler, AZ 85249

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2024-00237 /

Katie Hobbs, Governor Martin Quezada, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Complainant: WILLIAM REDDING 23405 S 156th St Gilbert, AZ 85298

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Respondent: The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140-8946

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 February 1, 2024

Jobsite Inspection Notice Re: Complaint Number 2024-00237

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

A jobsite inspection is scheduled for March 4, 2024 at 10:00 AM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection. If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Jobsite Inspection Notes

Case No.: 2024-00237 Investigator: Doug Barrett Inspection Date: Monday, March 4, 2024 Inspection Time: 10:00 AM

Complainant: WILLIAM Respondent: The Villalpando REDDING Corporation, Inc Not Present: Not Present:

Jobsite General Notes: Both parties were present, including Cruz Villalpando from the Respondent. I discussed expectations versus minimum workmanship standards with the parties, including the fact that construction inherently by nature is not perfect.

Compliance Item: 2 - East bedroom window installed incorrectly. Will not open and close properly. Investigator’s Observation: Verified. I observed the right window in the east bedroom and it would not function properly to include locking. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 3 - Master bath window installed incorrectly. Window pane should be translucent. Investigator’s Observation: Verified. I observed a clear window in 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

the master bathroom that is supposed to be privacy glass. The Respondent stated the window was installed temporarily and a new one is on order. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 6 - Electrical switches installed poorly/incomplete in multiple rooms. Investigator’s Observation: Verified. I observed several electrical switches/outlets throughout the home that did not have cover plates and were not secure. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 7 - Holes in stucco created to correct incorrectly wired porch lights never fixed. Investigator’s Observation: Verified. I observed four stucco patches that need painted inside the entrance to the courtyard. I also observed two other holes/chunks in the stucco that need repaired. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 8 - Dining room fireplace incorrectly installed, fire box should be flush. Drywall around booth fireplaces unfinished. Investigator’s Observation: Verified. I observed the fireplace in the dining room and great room. Both fireplaces were not completed and had exposed framing. The dining room fireplace also needed a mantle installed. Contractor should correct/complete the fireplaces by appropriate means per the contract. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 9 - Back patio ceiling, drywall tape between house and ceiling is cracked. Investigator’s Observation: Verified. I observed several cracks and repair attempts on the back patio ceiling. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 11 - Under and upper cabinets lights never installed. Investigator’s Observation: Verified. I observed the kitchen cabinets and there was wiring present for under and upper lights but the lighting was not installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 15 - Electrical subpanel box in garage needs front cover. Investigator’s Observation: Verified. I observed the subpanel in the garage and there was no cover, leaving all circuits exposed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 16 - East air conditioner makes squealing noise. Investigator’s Observation: Verified. I observed the return for the

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

east HVAC and there was no filter installed allowing the air handler fan to be heard. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 17 - Window screens damaged during construction need to be replaced. Investigator’s Observation: Verified. I observed a screen outside the master bedroom and outside the garage that were damaged. There were also several screens with construction debris on them. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 18 - Attic access covers need to be installed correctly and painted. Investigator’s Observation: Verified. I observed one of the access points and there was no finish trim installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 19 - Backyard drainage from courtyard needs to be completed. Investigator’s Observation: Verified. I observed a drain ran tot he back yard for the courtyard that appeared incomplete. Contractor should verify with the Maricopa County Building Official and correct as needed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 21 - Laundry room sink valves and fixture needs to be installed. Investigator’s Observation: Verified. I observed the laundry room sink and the P-trap was not installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 23 - Medicine cabinets need to be installed in three bathrooms. Investigator’s Observation: Verified. I observed cutouts in the walls for the medicine cabinets but no cabinets installed in the bathrooms. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 24 - Install or correct remaining door knobs and pulls. Lever handles should face the same direction. Investigator’s Observation: Verified. I observed missing hardware for the pocket doors in the east and west bedrooms. There is missing hardware at the dining room closet doors. I observed the door knobs throughout and they were installed in different directions. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Compliance Item: 25 - Clean/repair front door from construction damage. Investigator’s Observation: Verified. I observed the front door and there was paint overspray and construction debris on it all over. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 26 - Remove wood flooring in mini-fridge openings installed in error. Investigator’s Observation: Verified. I observed the mini-fridge nooks in the kitchen and they had flooring installed. This is preventing the appliance from being installed as it is too high. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 28 - Fix vent above master bathroom toilet. Investigator’s Observation: Verified. I observed the exhaust fan in the mast bathroom toilet room and it was non-functional. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 29 - Front false drawer panels need to be installed in master bathroom vanity. Investigator’s Observation: Verified. I observed the master bathroom vanity and the false fronts were not installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 31 - Half bath walls need to be repaired and repainted. Investigator’s Observation: Verified. I observed the half bath and there were several divots/dents and paint drips on the walls. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 33 - Construction damage to courtyard paint and stain needs to be corrected. Investigator’s Observation: Verified. I observed a stained beam in the front entry and there was damage/paint on it. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

ITEMS NOT REQUIRING CORRECTION:

Compliance Item: 1 - East, West and Master bath/bedroom plumbing unfinished. Clean-out pipe needs cut and capped.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 4 - Master closet door installed incorrectly. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 5 - Ceiling keeps cracking at drywall seams. Re-mudded 3 times. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 12 - East and west bathrooms and bedrooms need repainting from repairs. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 13 - Smoke alarms removed during prior repairs need to be reinstalled. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 14 - Kitchen and great room repainting after repairs needs to be finished. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Compliance Item: 20 - Shower enclosure glass needs to be installed. Investigator’s Observation: Unverified. This item is to be provided by the Complainant and is not on site. Governing Rule: N/A

Compliance Item: 32 - Exterior trim needs sanding and painting. Investigator’s Observation: Unverified. This item refers to the fascia and the wood texture. The installed fascia is correct and the texture is a characteristic of the wood. Governing Rule: N/A

Compliance Item: 34 - Cracks in garage floor need to be fixed. Investigator’s Observation: Unverified. I observed cracking in the garage slab that were about 1/16", which is less than the allowable 3/32". No correction required. Governing Rule: N/A

Compliance Item: 35 - Cracks in exterior stucco need to be fixed. Investigator’s Observation: Unverified. I observed one crack pointed out by the Complainant at the base of the garage door opening. The crack measured less than the allowable 1/16", no correction required. Governing Rule: N/A

Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C011 12/23

Complaint #2024-00237 P 1 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 2 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 3 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 4 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 5 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 6 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 7 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 8 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 9 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 10 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 11 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 12 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 13 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 14 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 15 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 16 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 17 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 18 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 19 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 20 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 21 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 22 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 23 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 24 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 25 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 26 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 27 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 28 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 29 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 30 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 31 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 32 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 33 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 34 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 35 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 36 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 37 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 38 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 39 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 40 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 41 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 42 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 43 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 44 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 45 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 46 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 47 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 48 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 49 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 50 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 51 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 52 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 53 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 54 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 55 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 56 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 57 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 58 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 59 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 60 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 61 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 62 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 63 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 64 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 65 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 66 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 67 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 68 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 69 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complaint #2024-00237 P 70 JSI date 03/04/2024 at 10:00AM JSI PHOTOS Complainant: WILLIAM REDDING 23405 S 156th St Gilbert, AZ 85298

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Respondent: The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140-8946

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 March 4, 2024

License No. ROC 195458

Re:Complaint No. 2024-00237

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32-1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Friday, March 29, 2024.

RESTRICTIONS  You may not perform or hire other contractors to perform work that is outside the scope of your license.  If your license is currently suspended for administrative reasons1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.

DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:

This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 3 - Master bath window installed incorrectly. Window pane should be translucent. Investigator’s Observation: Verified. I observed a clear window in the master bathroom that is supposed to be privacy glass. The Respondent stated the window was installed temporarily and a new one is on order. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 7 - Holes in stucco created to correct incorrectly wired porch lights never fixed. Investigator’s Observation: Verified. I observed four stucco patches that need painted inside the entrance to the courtyard. I also observed two other holes/chunks in the stucco that need repaired. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 9 - Back patio ceiling, drywall tape between house and ceiling is cracked.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Investigator’s Observation: Verified. I observed several cracks and repair attempts on the back patio ceiling. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 10 - Hanging lights above kitchen island never installed. Investigator’s Observation: Verified. I observed holes cut in the kitchen ceiling for three lights but no electrical or lights installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 16 - East air conditioner makes squealing noise. Investigator’s Observation: Verified. I observed the return for the east HVAC and there was no filter installed allowing the air handler fan to be heard. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 19 - Backyard drainage from courtyard needs to be completed. Investigator’s Observation: Verified. I observed a drain ran to the back yard for the courtyard that appeared incomplete. Contractor should verify with the Maricopa County Building Official and correct as needed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions

Compliance Item: 22 - Missing block of wood in eves by front door. Missing screen hole covering in eve block at garage. Investigator’s Observation: Verified. I observed missing bird block tot he right of the front door. I observed missing/damaged bird block at the garage. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 23 - Medicine cabinets need to be installed in three bathrooms. Investigator’s Observation: Verified. I observed cutouts in the walls for

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 the medicine cabinets but no cabinets installed in the bathrooms. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 27 - Install shelves in linen closet and hanger bar. Investigator’s Observation: Verified. I observed the master linen closet and there was no shelf or hanging rod installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 28 - Fix vent above master bathroom toilet. Investigator’s Observation: Verified. I observed the exhaust fan in the mast bathroom toilet room and it was non-functional. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 1 - East, West and Master bath/bedroom plumbing unfinished. Clean-out pipe needs cut and capped. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 4 - Master closet door installed incorrectly. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 5 - Ceiling keeps cracking at drywall seams. Re-mudded 3 times. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 13 - Smoke alarms removed during prior repairs need to be reinstalled. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 14 - Kitchen and great room repainting after repairs needs to be finished. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 20 - Shower enclosure glass needs to be installed. Investigator’s Observation: Unverified. This item is to be provided by the Complainant and is not on site. Governing Rule: N/A

Please direct all questions regarding this Directive to the undersigned Investigator.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Sincerely,

Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Complainant: WILLIAM REDDING 23405 S 156th St Gilbert, AZ 85298

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 March 4, 2024

License No. ROC 195458

Re:Complaint No. 2024-00237

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:

Compliance Item: 1 - East, West and Master bath/bedroom plumbing unfinished. Clean-out pipe needs cut and capped. Investigator’s Observation: Verified. I observed the plumbing/fixtures incomplete in the master bath to include the shower and tub. The east and west bathrooms were completed prior to this inspection. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar;

This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 8 - Dining room fireplace incorrectly installed, fire box should be flush. Drywall around booth fireplaces unfinished.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Investigator’s Observation: Verified. I observed the fireplace in the dining room and great room. Both fireplaces were not completed and had exposed framing. The dining room fireplace also needed a mantle installed. Contractor should correct/complete the fireplaces by appropriate means per the contract. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 16 - East air conditioner makes squealing noise. Investigator’s Observation: Verified. I observed the return for the east

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 HVAC and there was no filter installed allowing the air handler fan to be heard. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 19 - Backyard drainage from courtyard needs to be completed. Investigator’s Observation: Verified. I observed a drain ran to the back yard for the courtyard that appeared incomplete. Contractor should verify with the Maricopa County Building Official and correct as needed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 22 - Missing block of wood in eves by front door. Missing screen hole covering in eve block at garage. Investigator’s Observation: Verified. I observed missing bird block tot he right of the front door. I observed missing/damaged bird block at the garage. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 were installed in different directions. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

Compliance Item: 30 - Install kick plates for kitchen. Investigator’s Observation: Verified. I observed the kitchen cabinets and the finish kick plates were not installed. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Compliance Item: 33 - Construction damage to courtyard paint and stain needs to be corrected. Investigator’s Observation: Verified. I observed a stained beam in the front entry and there was damage/paint on it. Contractor should correct by appropriate means. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(c): All work performed by a contractor in a county, city, or town that has not adopted building codes or where any adopted building codes do not contain specific provisions applicable to that aspect of construction work shall be performed in accordance with professional industry standards.

ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:

Compliance Item: 4 - Master closet door installed incorrectly. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 5 - Ceiling keeps cracking at drywall seams. Re-mudded 3 times. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 12 - East and west bathrooms and bedrooms need repainting from repairs. Investigator’s Observation: Unverified. This item was corrected prior to

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 this inspection. Governing Rule: N/A

Compliance Item: 13 - Smoke alarms removed during prior repairs need to be reinstalled. Investigator’s Observation: Unverified. This item was corrected prior to this inspection. Governing Rule: N/A

Compliance Item: 20 - Shower enclosure glass needs to be installed. Investigator’s Observation: Unverified. This item is to be provided by the Complainant and is not on site. Governing Rule: N/A

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 correction required. Governing Rule: N/A

Please direct all questions regarding this Directive to the undersigned Investigator.

Sincerely,

Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 12/23 Complainant: WILLIAM REDDING 23405 S 156th St Gilbert, AZ 85298

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 12/23 Respondent: The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140-8946

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 12/23 March 29, 2024

Compliance Jobsite Inspection Notice Re: Complaint No. 2024-00237

Dear Complainant and Respondent:

A Compliance Inspection has been scheduled for Tuesday, April 2, 2024 at 11:00 AM to determine the current status of the items listed on the issued Directive.

The Complainant is required to be present for this inspection. The Respondent is encouraged to be present but is not required to attend.

Complainant: SAFE ACCESS IS REQUIRED TO ANY AREA TO BE INSPECTED.

Sincerely,

Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 12/23 Complaint #2024-00237 P 1 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 2 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 3 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 4 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 5 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 6 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 7 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 8 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 9 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 10 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 11 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 12 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 13 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 14 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 15 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 16 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 17 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 18 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 19 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 20 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 21 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 22 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 23 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 24 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 25 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 26 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 27 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 28 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 29 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 30 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 31 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 32 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 33 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 34 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 35 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 36 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 37 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 38 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complaint #2024-00237 P 39 CJSI date 04/02/2024 at 11:00AM CJSI PHOTOS Complainant: WILLIAM REDDING 23405 S 156th St Gilbert, AZ 85298

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 Respondent: The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140-8946

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 Case No.: 2024-00237 Investigator: Doug Barrett Inspection Date: Tuesday, April 2, 2024 Inspection Time: 11:00 AM

Compliance Jobsite General Notes: Both the complainant and the respondent were present for the inspection. The respondent was actively working on items during the inspection. There are eight items that have not been completed.

Compliance Findings:

Compliance Item: 6 - Electrical switches installed poorly/incomplete in multiple rooms. Investigator’s Observation: Verified. I observed several electrical switches/outlets

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 throughout the home that did not have cover plates and were not secure. Contractor should correct by appropriate means. *The following were not corrected: Two switch plates in the laundry room, one cracked and one missing screws. Switch plate in the east bathroom cracked. Three switches to the left of the slider in the kitchen are slanted. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

Compliance Item: 8 - Dining room fireplace incorrectly installed, fire box should be flush. Drywall around booth fireplaces unfinished. Investigator’s Observation: Verified. I observed the fireplace in the dining room and great room. Both fireplaces were not completed and had exposed framing. The dining room fireplace also needed a mantle installed. Contractor should correct/complete the fireplaces by appropriate means per the contract. *The following were not corrected: The dining room fireplace was missing an insert/panel at the bottom of the unit and there were three open junction boxes without fixtures installed. The complainant stated to remove the mantel. The living room fireplace was missing a panel above the unit and had unfinished electrical junction boxes. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

Compliance Item: 9 - Back patio ceiling, drywall tape between house and ceiling is cracked. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 Investigator’s Observation: Verified. I observed several cracks and repair attempts on the back patio ceiling. Contractor should correct by appropriate means. *The following were not corrected: The seam where the ceiling meets the wall is very rough and chunky with tape visible. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

Compliance Item: 15 - Electrical subpanel box in garage needs front cover. Investigator’s Observation: Verified. I observed the subpanel in the garage and there was no cover, leaving all circuits exposed. Contractor should correct by appropriate means. *This item has not been corrected. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 correct by appropriate means. *This item has been corrected.

Compliance Item: 24 - Install or correct remaining door knobs and pulls. Lever handles should face the same direction. Investigator’s Observation: Verified. I observed missing hardware for the pocket doors in the east and west bedrooms. There is missing hardware at the dining room closet doors. I observed the door knobs throughout and they were installed in different directions. Contractor should correct by appropriate means. *The following were not corrected: There were still several door knobs flipped in different directions and one was missing from the west bedroom closet door. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

Compliance Item: 25 - Clean/repair front door from construction damage. Investigator’s Observation: Verified. I observed the front door and there was paint overspray and construction debris on it all over. Contractor should correct by appropriate means. *This item was not corrected. There was splotchy paint touch up on the door that did not match and the inside left handle was damaged. Governing Rule: ARS 32-1154(A)(3) Poor Workmanship namely Rule R4-9- 108

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 Compliance Item: 26 - Remove wood flooring in mini-fridge openings installed in error. Investigator’s Observation: Complainant stated to remove this item.

Compliance Item: 31 - Half bath walls need to be repaired and repainted. Investigator’s Observation: Verified. I observed the half bath and there were several divots/dents and paint drips on the walls. Contractor should correct by 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 appropriate means. *This item has been corrected.

Note:

Please review the complaint items listed above. If any of the items have not been corrected at the time of the compliance inspection this complaint will be forwarded to the Registrar’s legal department and a citation may be issued.

If all items are corrected after receipt of this letter, please notify the Registrar’s legal department by sending a notice of compliance signed by the complainant to fax number (602) 364-0416 or by mail to: Arizona Registrar of Contractors, P.O. Box 18244, Phoenix, Arizona 85005-8244. Sincerely,

Doug Barrett Doug Barrett, Investigator 602 7716775 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 12/23 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

William Redding, Case No. 2024-00237 COMPLAINANT, v.

The Villalpando Corporation, Inc, CITATION DBA: Villalpando Custom Homes Builders, License No. ROC 195458, RESPONDENT.

The Registrar issues this Citation to The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders (“Respondent”) under A.R.S. § 32-1155(A). If Respondent fails to answer this Citation by April 19, 2024, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke Respondent’s license(s). THE WRITTEN COMPLAINT On January 8, 2024, William Redding (“Complainant”) filed a written complaint with the Registrar. A copy of that Complaint is attached to this Citation. A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT The Registrar investigated this matter and finds cause to charge Respondent with violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged with violating: Charge :1 A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

of 5 1700 W. Washington Street, Suite 105 · Phoenix, AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Charge :2 A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held. If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F). FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2024-00237. How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, AZ 85007-2812 Mail: P.O. Box 18244, Phoenix, AZ 85005-8244 Email: [email redacted] The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the

of 5 1700 W. Washington Street, Suite 105 · Phoenix, AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than April 19, 2024. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41-

of 5 1700 W. Washington Street, Suite 105 · Phoenix, AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 1092.06(A). The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated April 4, 2024. By: /s/ Katelyn Rolling Katelyn Rolling Legal Assistant II Legal Department Arizona Registrar of Contractors

of 5 1700 W. Washington Street, Suite 105 · Phoenix, AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, April 4, 2024 to:

Respondent Certified Mail No: [number redacted]

The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140

Copy mailed by USPS First Class Mail this same date to:

Respondent The Villalpando Corporation, Inc DBA: Villalpando Custom Homes Builders 43303 N Jackrabbit Rd San Tan Valley, AZ 85140

Complainant William Redding 4960 S Gilbert Rd Ste 1-333 Chandler, AZ 85249

Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2024-00237

of 5 1700 W. Washington Street, Suite 105 · Phoenix, AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Person Filing Complaint Full Name (First Middle Last) Business Name (if a licensed contractor or supplier) ROC License Number(s) (if any)

WILLIAM REDDING Mailing Address (Enter jobsite in Contract/Project section) City State Zip

4960 S Gilbert Rd STE 1-333 Chandler Arizona 85249 Phone Number Email

[number redacted] [email redacted] I consent to receive communications electronically in connection with this case Name of Attorney (if any)

Street Address of Attorney City State Zip

Phone Number of Attorney Email of Attorney

Contractor Information Name (as shown on contract/invoice) ROC License Number(s)

The Villalpando Corporation, Inc ROC 195458 Street Address City State Zip

Phone Number Email

[number redacted] [email redacted] Name of Person(s) Representing License

Cruz Villalpando Jr Contract/Project Information Contract Date Contract Amount Amount Paid

August 24, 2018 $528,504.91 $621,903.49 Date Work Started Date Work Stopped Date Work Was Completed

June 19, 2019 November 15, 2023 Close of Escrow (New Home) Move-In Date (New-Home)

Jobsite Street Address City State Zip

23405 S. 156th St. Gilbert AZ 85298 Name of Construction Site Owner Construction Site Name (if applicable)

Phone Number of Construction Site Owner Email of Construction Site Owner

[number redacted] [email redacted] This complaint is for Abandonment;Poor Work I have contacted the contractor by Phone/Text Have you filed a complaint in court? No Has any work been corrected? Yes

RCC099 12/05/18 Page 1 of 3 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

VCH Builders The contract was Written All change orders were Both This project was Residential This project involved New Home

A building permit was obtained by Property Owner B201808517 Maricopa County List and briefly describe each complaint item (Please do not write "see attached" or use additional pages unless necessary to further describe issues or list more complaint items) (limited to 100 characters per line)

East bath/bedroom plumbing unfinished. Clean-out pipe needs to be cut and capped. Valves for two sinks need to be installed. Sink fixtures need to be installed. Unsure if bathtub is installed correctly; West bath/bedroom plumbing unfinished. Clean-out pipe needs to be cut and capped. Valves for two sinks need to be installed. Sink fixtures need to be installed. Unsure if bathtub is installed correctly; Master bath plumbing unfinished. Shower fixtures need to be installed. Tub installation needs to be finished.; East bedroom window installed incorrectly. Will not open and close properly.; Master bath window installed incorrectly. Window pane should be translucent. Contractor said they were installing the current pane due to supply chain problems so construction could continue and correct pane would be installed later, but it never happened.; Master Closet door installed incorrectly. Will not latch when closed.; Ceiling keeps cracking at drywall seams. re-mudded 3 times by contractor but I don't believe the underlying problem was ever fixed.; Electrical switches installed poorly/incompletely in multiple rooms.; Holes in stucco created to correct incorrectly wired porch lights never fixed. 2 Additional small holes in stucco unrelated to electrical correction need fixing as well.; Dining room fireplace incorrectly installed. Fire box is recessed and should be flush.; Drywall around great room fireplace unfinished.; Drywall around dining room fireplace unfinished and Mantle needs to be built.; Back Patio ceiling drywall tape between house and ceiling is cracked and needs to be fixed. Other cracks at drywall were re- mudded but I don't think the underlying problem was corrected.; Hanging lights above kitchen island never installed.; Under-cabinet lights and upper cabinet lights never installed; East bedroom and bathroom need repainting from repairs.; West bedroom and bathroom need repainting from repairs.; Smoke alarms removed during prior repairs need to be reinstalled.; Kitchen and great room repainting after repairs needs to be finished.; Electrical sub-panel box in garage needs front cover.; Ceiling can lights removed during prior repairs need to be re-installed.; East Air Conditioner intake makes squealing noise. Also, outside unit is making strange grinding noises when shutting off.; Window screens damaged during construction need to be replaced/fixed.; Dining room closet molding nail holes need to be filled and closet needs to be painted.; We paid 43,000 for cabinetry but only some of the cabinets were ever delivered. Contractor refused to provide remaining cabinets and we were forced to buy replacements for the remaining undelivered cabinets. The additional cost so far is $16,540.12, but we are still missing the great room cabinets and some cabinets in the laundry room.; Attic access covers need to be installed correctly and painted. ; Laundry clean-out pipe needs to be cut and capped.; Back yard drainage from courtyard needs to be completed.; Shower enclosure glass needs to be installed.; Laundry room sink valves and sink fixture needs to be installed.; Kitchen pot filler needs to be installed.; Final Cleaning after all work is completed.; Missing block of wood in eves by front door.; Missing screen hole covering in eves block over south garage.; Medicine cabinets need to be installed in 3 bathrooms.; Install or correct remaining door nobs and pulls. Lever handles should all face the same direction. ; Clean/repair front door from construction damage.; Finish granite install on fireplaces.; Remove wood flooring in mini-fridge openings installed in error.; Install shelves in linen closet and hanger bar in coat closet.;

RCC099 12/05/18 Page 2 of 3 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Remove all construction debris.; Install vent covers in half bath,; Install bathroom vent in east bedroom.; Fix vent above master bathroom toilet.; Pull-out shelves need to be installed in kitchen pantry cabinets; Front false drawer panels need to be installed in master bathroom vanity.; Install kick plates for Kitchen, master bath, and laundry room cabinets. Also baseboard needs to be installed in the laundry room by the cabinets.; Half bath walls need to be repaired and repainted.; Exterior trim needs sanding and painting.; Construction damage to courtyard paint and stain needs to be corrected.; Cracks in garage floor need to be fixed.; Cracks in exterior stucco need to be fixed.

Signature I declare under penalty of perjury that the information and documents contained on this Complaint Form, included with this complaint, or hereafter submitted in support of this complaint are true and accurate to the best of my knowledge. I will assist in the investigation or in the prosecution of the contractor or other parties, and will, if necessary, attend hearings and testify to facts. Printed Name Signature Date

WILLIAM REDDING \complainant1\ \complainantd1\

RCC099 12/05/18 Page 3 of 3 Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808517 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: CUSTOM HOME WITH 400 AMP PANEL/ 500 U/G GREY WATER TANK/ 6FT HIGH CMU BLOCK WALL 175LF/ INCLUDING B201808595

PARCEL #: 304-76-035B

LOCATION / SITE: 23405 S 156TH St GILBERT AZ 85298 Subdivision, Mobile Home Park and/or Lot, Space, Ste #:

OWNER/RESPONSIBLE PARTY: CONTRACTOR: WILLIAM AND KAREN REDDING LIVING TRUST 825 W QUEEN CREEK RD APT 1070 CHANDLER AZ 85248

IMPORTANT NOTICES / ACKNOWLEDGMENTS: This permit EXPIRES180 days from the date issued or the last approved / passed inspection. This permit / clearance is to be POSTED on the job site & visible from the street. The stamped approved plans plus the ISSUED permit or clearance must be onsite and available to the inspectors. Failure to secure the required final inspections is a violation of the Maricopa County Zoning Ordinance and constitutes a Class II Misdemeanor. Zoning and Drainage Clearances are for the sole purpose of the subject construction and do not convey the approval of any construction or structures that are not the subject of this permit. The issuance of this permit does not relieve the owner or owner's agent of any responsibility to comply with all other governmental regulations.

REQUIRED SPECIAL CONDITIONS:

Applicant agrees to perform all work in accordance with the Maricopa County Zoning Ordinance, the stamped approved plans, the required special conditions and the provisions therein: 1. DRAINAGE OPENINGS IN NEW CMU WALLS SHALL BE A TURNED BLOCK, EVERY OTHER BLOCK AT GRADE. DECORATIVE BLOCK SHALL NOT BE USED FOR DRAINAGE OPENINGS. THE USE OF SCREENS OVER THE DRAINAGE OPENINGS IS PROHIBITED. 2. NO PLACEMENT OF FILL ALLOWED IN RETENTION BASIN LOCATED ON THE NORTH SIDE OF PROPERTY. 3. SITE TO BE DEVELOPED IN ACCORDANCE WITH THE APPROVED GRADING AND DRAINAGE PLANS FOR THE WORK DESCRIBED IN THE PERMIT. 4. FINAL DRAINAGE INSPECTION TO VERIFY THAT PROPOSED DRAINAGE PATTERNS HAVE BEEN MET IS REQUIRED.

The below list is being offered as a guide to lead you through the inspection process. Nothing contained hereon should be construed as an all-inclusive list of inspections that may be necessary for your project. As the holder of the permit, you remain responsible to obtain any and all inspections required by law. For questions, be available to meet with the inspector at the job site on a scheduled inspection day.

To schedule or cancel inspections, call 602-506-3692. NOTE: Failed inspections may incur an additional fee. Inspections may also be scheduled online at https://accela.maricopa.gov/citizenaccessmcoss/ Inspections must be scheduled or cancelled prior to 2:30 p.m. for the following business day inspection.

Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808517 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: CUSTOM HOME WITH 400 AMP PANEL/ 500 U/G GREY WATER TANK/ 6FT HIGH CMU BLOCK WALL 175LF/ INCLUDING B201808595

PARCEL #: 304-76-035B

FOUNDATION / 100 SERIES WALLS / 500 SERIES 105 Footing - Setback 510 Drywall 110 Foundation-Stem Ground 520 External Lath 120 Mono Footing 530 Fire Rated Eave 130 Pre-Slab MISCELLANEOUS / 800 SERIES 155 Drainage-Finish Floor Elev = REQUIRED 800 Miscellaneous UNDER FLOOR / 200 SERIES 816 Building Other 205 Drain and Waste 817 Water Heater 210 Copper 819 Gas Yard Line Test 220 Water Service 826 Plumbing Other 230 Septic or Sewer Connection 834 Mechanical-Other 240 Electrical Conduit 840 Electrical Other 250 Return Air Duct FINAL / 900 SERIES TOP OUT / 300 SERIES 970 Drainage-FINAL = REQUIRED 310 Rough Electrical 900 FINAL Building = REQUIRED 320 Temp Construction Power NOTE: IF A 970 FINAL DRAINAGE INSPECTION IS 330 Rough Plumbing REQUIRED, THIS MUST BE APPROVED / PASSED PRIOR TO SCHEDULING THE 900 FINAL BLDG SAFETY INSPECTION. 340 Rough Mechanical 350 Framing 355 Noise Reduction 360 Safety Glazing 370 Roof Sheathing-Strap-Shear MASONRY / 400 SERIES 410 Masonry-Grout-Wall 420 Masonry-Grout-Fireplace 430 Masonry-Grout-Bond Beam

IMPORTANT PROVISIONS TO CLEARANCE / PERMIT: This clearance and/or permit is issued for the purpose described in the application and upon the express conditions that every agreement and covenant contained on this clearance/permit is faithfully performed and that the approved work or construction shall be performed in accordance with approved plans, standard details, specifications, and special requirements all of which are hereby made part of this clearance/permit. The clearance/permit becomes null and void 180 days from the date issued or the last approved inspection. The applicant is advised that issuance of this clearance will not relieve responsibility of the owner or owner's agent to comply with the provisions of all laws and ordinances, including federal, state and local jurisdictions, which regulate construction and performance of construction, or with any private deed restriction or requirements of the applicable fire district. This clearance becomes null and void if the construction work authorized is not begun (180) days from date of issue, unless a permit extension or renewal is granted prior to expiration.

MARICOPA COUNTY HOURS OF CONSTRUCTION ORDINANCE C4405004000 - Adopted 11/02/2004, Effective 12/03/2004

HOURS OF CONSTRUCTION

Construction Work in*: April 15 - October 15 October 16 - April 14 Weekends/Holidays

Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808517 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: CUSTOM HOME WITH 400 AMP PANEL/ 500 U/G GREY WATER TANK/ 6FT HIGH CMU BLOCK WALL 175LF/ INCLUDING B201808595

PARCEL #: 304-76-035B

Residential areas**: 5 AM - 7 PM 6 AM - 7 PM 6 AM - 7 PM Non-Residential areas***: 5 AM - 10 PM 5 AM - 10 PM 5 AM - 10 PM *Construction work includes the pouring of concrete & idling concrete mixing trucks; operation construction-related equipment; performing outside construction work for the purposes of erection, excavation, demolition, alteration or repair of any building, structure or project; operating a pile driver, power shovel pneumatic hammer, derrick, power hoist, or other construction-type device; and the loading and unloading of construction materials or idling of delivery trucks. It does not include landscaping or sod work and termite pre- treatment. All construction work is subject to a permit to be obtained from the Planning & Development Department. **Residential areas: Sites in or within 500 ft. of Rural or Residential zones and within 1,500 ft of an occupied dwelling. ***Non-Residential areas: Sites in Commercial & Industrial zones not within 500 ft. of Rural or Residential zones orwithin any zone but not within 1,500 ft. of an occupied dwelling. Stop Work orders may be issued on construction projects violating the provisions of this ordinance by either the Maricopa County Planning & Development Department or the Maricopa County Sheriff's Office. Permits may be revoked by the Maricopa County Planning & Development Department upon determination of a violation of this ordinance. Permit revocations may be appealed to the Maricopa County Board of Supervisors.

Construction work by government agencies and utility companies are exempt from the provisions of this ordinance.

DEPARTMENT OF ENVIRONMENTAL SERVICES If the property is on "SEPTIC", an inspection may be required. Please call 602-506-6616 press #1, 5, 3 to confirm.

DEPARTMENT OF TRANSPORTATION Call 602-506-8609 BEFORE installing items in the right-of-way such as, driveway tie-in to roadway, mailbox post (wood, metal or block), landscape (rock, trees, shrubs, etc.), or sidewalks (concreted or paved).

FLOOD CONTROL DISTRICT Some projects require a floodplain clearance and/or elevation certificate. If applicable, the tracking number will be listed below. You may call 602-506-1501 with questions or concerns.

DEPARTMENT OF AIR QUALITY

Some projects may need a Dust Control Permit if the disturbed area (including the foundation, staging, access areas, septic or well installation, landscaping, ground clearing, etc.) exceeds 1/10 of an acre. Please call 602-506-6010 or email https://[email redacted]/ for help determining if a dust permit is needed for your project. For information, you may call 602-506-3301 or email Customer Service at [email redacted]

Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808595 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: 1000 GALLON UNDERGROUND PROPANE TANK/ GOTO B201808517

PARCEL #: 304-76-035B

LOCATION / SITE: 23405 S 156TH St GILBERT AZ 85298 Subdivision, Mobile Home Park and/or Lot, Space, Ste #:

OWNER/RESPONSIBLE PARTY: CONTRACTOR: WILLIAM AND KAREN REDDING LIVING TRUST 825 W QUEEN CREEK RD APT 1070 CHANDLER AZ 85248

REQUIRED SPECIAL CONDITIONS:

Applicant agrees to perform all work in accordance with the Maricopa County Zoning Ordinance, the stamped approved plans, the required special conditions and the provisions therein:

PERMIT BY INSPECTOR MISCELLANEOUS / 800 SERIES 435 PBI Plan Review 800 Miscellaneous TOP OUT / 300 SERIES 816 Building Other 320 Temp Construction Power 819 Gas Yard Line Test 330 Rough Plumbing 826 Plumbing Other

Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808595 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: 1000 GALLON UNDERGROUND PROPANE TANK/ GOTO B201808517

PARCEL #: 304-76-035B

FINAL / 900 SERIES 900 FINAL Building = REQUIRED NOTE: IF A 970 FINAL DRAINAGE INSPECTION IS REQUIRED, THIS MUST BE APPROVED / PASSED PRIOR TO SCHEDULING THE 900 FINAL BLDG SAFETY INSPECTION.

MARICOPA COUNTY HOURS OF CONSTRUCTION ORDINANCE C4405004000 - Adopted 11/02/2004, Effective 12/03/2004

HOURS OF CONSTRUCTION

Construction Work in*: April 15 - October 15 October 16 - April 14 Weekends/Holidays Residential areas**: 5 AM - 7 PM 6 AM - 7 PM 6 AM - 7 PM Non-Residential areas***: 5 AM - 10 PM 5 AM - 10 PM 5 AM - 10 PM *Construction work includes the pouring of concrete & idling concrete mixing trucks; operation construction-related equipment; performing outside construction work for the purposes of erection, excavation, demolition, alteration or repair of any building, structure or project; operating a pile driver, power shovel pneumatic hammer, derrick, power hoist, or other construction-type device; and the loading and unloading of construction materials or idling of delivery trucks. It does not include landscaping or sod work and termite pre- treatment. All construction work is subject to a permit to be obtained from the Planning & Development Department. **Residential areas: Sites in or within 500 ft. of Rural or Residential zones and within 1,500 ft of an occupied dwelling. ***Non-Residential areas: Sites in Commercial & Industrial zones not within 500 ft. of Rural or Residential zones orwithin any zone but not within 1,500 ft. of an occupied dwelling. Stop Work orders may be issued on construction projects violating the provisions of this ordinance by either the Maricopa County Planning & Development Department or the Maricopa County Sheriff's Office. Permits may be revoked by the Maricopa County Planning & Development Department upon determination of a violation of this ordinance. Permit revocations may be appealed to the Maricopa County Board of Supervisors.

Construction work by government agencies and utility companies are exempt from the provisions of this ordinance.

DEPARTMENT OF ENVIRONMENTAL SERVICES If the property is on "SEPTIC", an inspection may be required. Please call 602-506-6616 press #1, 5, 3 to confirm.

Planning and Development Department Date Issued: 3/4/2019 PERMIT: B201808595 Date Reissued: Date Renewed:

THIS PERMIT IS FOR: 1000 GALLON UNDERGROUND PROPANE TANK/ GOTO B201808517

PARCEL #: 304-76-035B

DEPARTMENT OF AIR QUALITY

STIX & STONES CABINETS, LLC. INVOICE 8/20/2021 DATE 13873 N 89th ST Invoice # 82021-8 SCOTTSDALE, AZ 85260 COLOR White Shaker Phone: 480-356-7104 / [email redacted] www.stix-stonescabinets.com Invoice For: Prepared by: MARKO GONZALEZ

Cruz Gilbert House Redding Residence

Comments or Special Instructions:

SALESPERSON P.O. NUMBER SHIP DATE SHIP VIA F.O.B. POINT TERMS

MG KITCHEN/BATH/LANDRY Due on receipt

ITEM DESCRIPTION QTY UNIT PRICE TAXABLE? AMOUNT

Cabinets for Kitchen Bath Laundry and Closets $ - $ 47,175.00

$ - $ -

$ -

SUBTOTAL $ 47,175.00 INSTALLATION $ 5,980.00 DEPOSIT $ (23,000.00) Balance $ 30,155.00

TOTAL $ 30,155.00 AMOUNT

THANK YOU FOR YOUR BUSINESS!

Receipt from Stix & Stones Cabinets, LLC From: "Stix & Stones Cabinets, LLC via Square" <[email redacted]>

Reply- "Stix & Stones Cabinets, LLC via Square"

To: <[email redacted]>

To: [email redacted]

Date: Thu, 16 Jun 2022 22:14:14 +0000 (06/16/2022 03:14:14 PM)

Now when you shop at sellers who use Square, your receipts will be delivered automatically. Not your receipt?

Let Stix & Stones Cabinets, LLC know how your experience was

$ 20,000.00 Custom Amount × 1 $20,000.00

Payment on 23405 S 156st Gilbe� AZ 85298 Remaining Balance due on Delivery of cabinets

Total $20,000.00

Stix & Stones Cabinets, LLC 13873 N 89th St. Scottsdale, AZ 85260 480-356-7104

AMEX 1005 (Swipe) Jun 16 2022 at 3:07 PM

#XvOm WILLIAM A REDDING Auth code: 528103 Return Policy: ALL SALES ARE FINAL. NO CHANGES CAN BE MADE AFTER YOUR ORDER HAVE BEEN PLACE. IF YOU DECIDE TO CANCEL THE ORDER, YOU WILL BE CHARGE A 30% RESTOCKING

WE LOVE REFERRALS THANK YOU FOR YOUR BUISNESS

Receipt Settings Not your receipt? Manage preferences

Map data © OpenStreetMap contributors © Mapbox Improve this map 4/18/24, 1:41 PM State of Arizona Mail - Case # 2024-00237

Answers - AZROC <[email redacted]>

Case # 2024-00237 message

cruz villalpando <[email redacted]> Thu, Apr 18, 2024 at 1:13 PM To: [email redacted]

All items listed on the complaint will be completed by 04-19-24. We will get a signed completion letter from owner and forward by end of day 04-19-24

Cruz Villalpando VCH Builders [number redacted] R.O.C # 195458

https://mail.google.com/mail/b/AEoRXRRHudXBWbUNzJrHc6I3ZpK2TmrQjjbO4rDQ8f1OMesrEyFr/u/0/?ik=581c53cf5c&view=pt&search=all&permthi… 1/1 Mediation Notice

Mediation Services Mediation services are available to the parties. What is Mediation? Mediation is a method of resolving disputes where the parties can end conflict without the expense and time associated with the full administrative process. Who Participates in During mediation, a mediator will attempt to help the Mediation? parties find an optimal solution to the conflict. Both parties must agree to participate in mediation, and both parties must bring a representative to mediation that has full authority to settle the entire matter. Mediation Is Not Neither the Registrar nor the Office of Administrative Mandatory Hearings will penalize a party for not agreeing to mediation. Where do the Parties The parties will meet at the Office of Administrative Meet for Mediation? Hearings to participate in mediation.

The Office of Administrative Hearings is located at 1400 West Washington, Suite 101, Phoenix, Arizona 85007. When does Mediation can occur after the Registrar issues a citation, but Mediation Occur? before the administrative hearing. Why Should Parties Mediation can be an alternative to the full administrative Consider Mediation? process. Mediation is beneficial because it is (1) time- efficient, (2) cost-effective, (3) confidential, and (4) capable of providing flexible solutions to complex problems. How to Request If the parties wish to mediate this case, they must file a Joint Mediation Request for Mediation with the Office of Administrative Hearings. A Joint Request for Mediation is included with this Mediation Notice. REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA _________________________ Case No. _______________ COMPLAINANT,

v. JOINT REQUEST FOR MEDIATION _________________________ RESPONDENT.

REQUEST

The parties jointly request that this matter be referred to mediation in the Office of Administrative Hearings (OAH). ☐ This matter is set for hearing on __________________(date). ☐ This matter is not currently set for hearing. MEDIATION AGREEMENT By requesting this mediation and signing below, the parties understand, represent, and agree: 1. The parties are prepared to commence mediation and will be ready for mediation on _____________________(date); 2. The parties will participate in the mediation process in good faith; 3. This request for mediation is not intended to hinder or delay administrative proceedings; 4. No party will contend that the mediation limits the power of OAH and its administrative law judges to conduct an administrative hearing and issue decisions under A.R.S. §§ 41-1092 – 1092.12; 5. The parties will be courteous and respectful throughout the mediation process to all participants; 6. The mediation is completely voluntary and the principal purpose is to allow the parties a full and fair opportunity to discuss settlement; of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 7. The mediator may conduct joint and separate meetings with the parties and may suggest resolutions to the parties’ dispute, but the mediator has no authority to impose a settlement upon the parties; 8. The mediation process is confidential. Communications made, material created for or used during, and acts occurring during mediation are confidential and may not be discovered or admitted into evidence in any proceeding except as provided by A.R.S. § 12-2238; 9. The mediator is not subject to service of process or a subpoena to produce evidence or to testify regarding any evidence or occurrence relating to the mediation except as provided in A.R.S. § 12-2238(C); 10. Neither the mediator, nor the Registrar of Contractors, nor the Office of Administrative Hearings is subject to civil liability for any act or omission in connection with any mediation service or activity except for acts involving

intentional misconduct or reckless disregard of a substantial risk of injury to the rights of others; 11. Throughout the mediation process, each party must have a representative present who will have full settlement authority to settle all claims at issue in the administrative

proceeding. 12. The mediation process will terminate when: a. The parties reach settlement; b. The mediator determines that further efforts at mediation are no longer likely

to achieve a settlement; or c. One of the parties withdraws from mediation. _____________________________________ _______________________ Complainant (or representative) Date

_____________________________________ _______________________ Respondent (or representative) Date

of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 PREHEARING DISCLOSURE STATEMENT INSTRUCTIONS ***DO NOT SUBMIT THESE INSTRUCTIONS WITH THE PREHEARING DISCLOSURE FORM***

ADMINISTRATIVE RULES A copy of the Arizona Administrative Code’s Rules for the Registrar of Contractors can be located on the Registrar’s Website.

PREHEARING DISCLOSURE REQUIREMENT Under A.A.C. R4-9-118(A), before a hearing, the parties must prepare a disclosure statement. The disclosure statement must contain: • A list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony; and • A list of all the exhibits that the party will use at the hearing.

FILE PREHEARING DISCLOSURE STATEMENTS • The Prehearing Disclosure Statements and Exhibits may be submitted to the Arizona Office of Administrative Hearings using any of the following: • Electronically: https://portal.azoah.com/submission/ • In-Person or by Mail: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007

EXCHANGING DISCLOSURE STATEMENTS AND EXHIBITS Under A.A.C. R4-9-118(B) (effective November 5, 2017), a party to the hearing must serve on every other party and file with the Office of Administrative Hearings a copy of: • The disclosure statement; and, • Any exhibit that the party will use at the hearing. Service: The disclosure statement and exhibits must be served on all parties in accordance with Arizona Administrative Code R2-19-108 Filing Documents. Under A.A.C. R2-19-108, service is completed by: • Personal delivery; • 1st class, certified or express mail; or • Facsimile. Timing: The disclosure statement and the exhibits must be served and filed not less than seven calendar days before the date of the hearing. Under A.A.C. R2-19-108, a document is served on a party: • On the date it is personally served; • Five days after it is mailed by express or 1st class mail; • On the date of the return receipt if it is mailed by certified mail; or • On the date indicated on the facsimile transmission.

CONSEQUENCES FOR FAILING TO DISCLOSE Under A.A.C. R4-9-108(C), if a witness or an exhibit is not timely disclosed as required the rules, and good cause for the failure to disclose is not shown, then the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

Form RC-L-800A Prehearing Disclosure Statement Rev. 10/08/2019 Instructions Form PREHEARING DISCLOSURE STATEMENT FORM RC-L-800A

PART 1: WITNESS LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony. If you need additional space to list all witnesses, complete and attach additional Witness Lists. Example 1. Name 2. Telephone Number 3. Email Address

John Doe (123) 456-7890 [email redacted] 4. Subject Matter of Expected Testimony

John Doe will testify regarding the poor workmanship and poor installation of the Garage Door. Mr. Doe will also testify regarding the invoices and change orders for the project.

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 1 of 3 PART 2: EXHIBIT LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the exhibits that the party will use at the hearing. Note: All exhibits listed below must be provided to all parties to the hearing. See A.A.C. R4-9-118(B). If you need additional space to list all witnesses, complete and attach additional Exhibit Lists. Example Contract for new garage door. Invoice #10001 – Cost for garage door replacement.

Exhibit Exhibit Name

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 2 of 3 PART 3: ACKNOWLEDGEMENT & SIGNATURE I certify that the above information is true and correct and that I will serve a copy of this disclosure statement and any exhibits listed in Part 2 to all parties to the hearing in accordance with A.A.C. R4-9-118. I acknowledge and understand that if I fail to properly disclose a witness or exhibit, the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

I am the (check one):  Complainant  Respondent Docket No.

Print Name Signature Date

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 3 of 3