2023A-13867-OMC-LS-ROC Notice of Hearing and Packet MAILED

2023A-13867-OMC-LS-ROC · Registrar of Contractors · 2024-03-22

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Arizona Registrar of Contractors, Case No. 2023-13867 COMPLAINANT, Docket No. 2023A-13867-OMC-LS- ROC v. NOTICE OF HEARING ON DNA Air Conditioning LLC CONTESTED CASE License No. ROC 279408,

RESPONDENT.

This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

May 13, 2024 9:00 AM Amy Haley Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will

be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors

to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq.

All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122. PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the complaint and citation, which were served on the Respondent on March 4, 2024.

SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s):

Charge: 1 A.R.S. § 32-1154(A) – The holder of a license or any person

listed on a license pursuant to this chapter shall not commit any of the

following acts or omissions: (20) Having a person named on the license

who is or was named on any other license in this state or in another state

that is under suspension or revocation for any act or omission that occurs while the person is or was named on the license unless the prior revocation was based solely on a violation of this paragraph. The conduct and circumstances set forth in Paragraphs 1-6 above constitute a violation of A.R.S. § 32-1154(A)(20) because Mr. Descourouez is a person named on Respondent’s license, and Mr.

Descourouez was also a person named on US Air’s revoked License No.

314797 when the acts or omissions resulting in revocations occurred.

Under A.R.S. §§ 32-1162(B) and (C), Mr. Descourouez, as the

qualifying party and a person named on US Air’s License No. 314797, “is responsible for any violation of [A.R.S. Title 32, Chapter 10] committed by the licensee during the period of time that [Mr. Descourouez] was named on the license.” Further, under § 32-1161(C), Mr. Descourouez may not be named on a new license for one year after final determination of revocation, and then only on a proper showing that all loss caused by On Air has been fully satisfied.

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is

cause for the suspension or revocation of a license, Respondent is a party to this case and will

be a party to the hearing.

Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing. Respondent and Complainant, as the parties to the hearing, will present evidence and argument to the administrative law judge.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney.

A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented

by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of

any change of address within five (5) days of the change. A.R.S. § 41-1092.04. HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092 to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via

video conference or telephone unless requested by a party to appear in-person. Requests for

the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET In the interests of administrative efficiency, the Registrar compiles and discloses certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit

additional evidence, they must do so during the hearing after completing a disclosure

statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their case. If a party wants to obtain testimony from a witness or documents not in the party’s possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a

subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com.

The party seeking a subpoena must serve notice on all the parties to the hearing, and on the

Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a

disclosure statement on all other parties, and file it with the Office of Administrative Hearings. A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/forms/RC-L-800A%20- %20Prehearing%20Disclosure%20Statement%2020191007v4.pdf

CHANGING THE HEARING DATE

The date of the hearing may only be advanced or delayed on the agreement of the

parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may

be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties. The motion must state in detail good cause for why the date of the hearing should be advanced

or delayed, and the position of all other parties regarding the advancement or delay.

A party may also file a motion asserting a right to an expedited hearing upon a showing of

extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION In any case which is resolved or settled by the parties, or which is withdrawn by the Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.”

Dated March 22, 2024.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors

Copy mailed via USPS First Class mail March 22, 2024 to: Respondent(s) DNA Air Conditioning LLC 2733 North Power Rd Suite 102 Mesa, AZ 85215

Complainant(s) Arizona Registrar of Contractors 1700 W Washington St Ste 105 Phoenix, AZ 85007

Mona Baskin, Esq. 2005 N. Central Avenue Phoenix, AZ 85004

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant’s Attorney at email address of record with Registrar

Case No. 2023-13867 /

Katie Hobbs, Governor Martin Quezada, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Arizona Registrar of Contractors, Case No. 2023-13867 COMPLAINANT, v. CITATION AND COMPLAINT DNA Air Conditioning LLC, License No. 279408, RESPONDENT.

The Arizona Registrar of Contractors issues this Citation and Complaint against DNA Air Conditioning LLC (“Respondent”) under A.R.S. § 32-1154(B). If Respondent fails to answer this Citation and Complaint by March 19, 2024, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged below, and the Registrar may then suspend or revoke Respondent’s license(s). JURISDICTION This Citation and Complaint is issued pursuant to A.R.S. § 32-1101 et seq., which authorizes the Registrar to impose disciplinary sanctions against licensees for violations of Title 32, Chapter 10 of the Arizona Revised Statutes. FACTUAL ALLEGATIONS 1. On July 10, 2012, the Registrar issued License No. 279408 to Respondent. Exhibit 1. 2. Dean Jerome Descourouez is named as the qualifying party and 50% owner on Respondent’s License No. 279408. Exhibits 2 and 3. 3. On July 10, 2017, the Registrar issued License No. 314797 to US Air Home Energy LLC (“US Air”). Exhibit 4. 4. Mr. Descourouez was named as member, qualifying party and 25% owner on US

Air’s License No. 314797. Exhibits 5 and 6. 5. Mr. Descourouez was member, qualifying party and 25% owner on License No. 314797 beginning September 22, 2015, and never disassociated from the license. Exhibit 7. 6. License No. 314797 received the following complaints against it which resulted in revocation of the license: A. On September 1, 2020, the Registrar issued a Final Administrative Decision and Order (Default) in case number 2020-03083, finding violations of A.R.S. § 32- 1154(A)(3), and revoked US Air’s License No. 314797 effective September 1, 2020. Exhibit 8. B. On October 8, 2019, the Registrar issued a Final Administrative Decision and Order (Default) in case number 2019-03456, finding violations of A.R.S. §§ 32-1154(A)(1) and (22), and revoked US Air’s License No. 314797 effective October 8, 2019. Further, US Air was ordered to pay a civil penalty of $500.00 for the violation of A.R.S. §32-1154(A)(22), within 30 days of the date of the order. US Air’s License No. 314797 was further revoked effective November 8, 2019, because it did not pay the civil penalty within 30 days as ordered. Exhibits 9 and 10. C. On October 7, 2019, the registrar issued a Final Administrative Decision and Order (Default) in case number 2019-04406, finding a violation of A.R.S. § 32-1154(A)(10), and revoked US Air’s License No. 314797 effective October 7, 2019. Exhibit 11. D. On August 30, 2019, the registrar issued a Final Administrative Decision and Order (Default) in case number 2019-02681, finding violations of A.R.S. §§ 32-1154(A)(3) and (22) and revoked US Air’s License No. 314797 effective August 30, 2019. Exhibit 12. E. Mr. Descourouez was named on US Air’s License No. 314797 at the time the acts and omissions occurred that resulted in the revocations in each of the above cases. // //

ALLEGED VIOLATIONS Charge 1: A.R.S. § 32-1154(A) – The holder of a license or any person listed on a license pursuant to this chapter shall not commit any of the following acts or omissions: (20) Having a person named on the license who is or was named on any other license in this state or in another state that is under suspension or revocation for any act or omission that occurs while the person is or was named on the license unless the prior revocation was based solely on a violation of this paragraph.

The conduct and circumstances set forth in Paragraphs 1-6 above constitute a violation of A.R.S. § 32-1154(A)(20) because Mr. Descourouez is a person named on Respondent’s license, and Mr. Descourouez was also a person named on US Air’s revoked License No. 314797 when the acts or omissions resulting in revocations occurred. Under A.R.S. §§ 32-1162(B) and (C), Mr. Descourouez, as the qualifying party and a person named on US Air’s License No. 314797, “is responsible for any violation of [A.R.S. Title 32, Chapter 10] committed by the licensee during the period of time that [Mr. Descourouez] was named on the license.” Further, under § 32-1161(C), Mr. Descourouez may not be named on a new license for one year after final determination of revocation, and then only on a proper showing that all loss caused by On Air has been fully satisfied. FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to this citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2023-13867. How to File a Written Answer: Respondent’s written answer may be submitted in the

following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted]

The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than March 19, 2024. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify Respondent at least 30 days before that hearing. A.R.S. § 41-1092.05(D). RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41-

1092.06(A). As a participant to the settlement conference, Respondent must waive its right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation and Complaint, the Registrar is directing Respondent to file a written answer, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated March 4, 2024.

Margaret Lindsey Margaret Lindsey Assistant General Counsel Legal Department Arizona Registrar of Contractors

COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, on March 4, 2024 to: Respondent Certified Mail No: [number redacted]

DNA Air Conditioning LLC 2733 North Power Road, Suite 102 Mesa, AZ 85215 Copy mailed by USPS First Class mail this same date to: Respondent DNA Air Conditioning LLC 2733 North Power Road, Suite 102 Mesa, AZ 85215 Copy electronically mailed on the same date to: Respondent’s email address of record

EXHIBIT 1 EXHIBIT 2 EXHIBIT 3 3/1/24, 10 07 AM ACX 00992816 Salesforce Unlimited Edition

Close Window Print This Page

ACX-00992816

Number ACX-00992816 Account DNA Air Conditioning LLC Related Entity Status Active Contact dean Jerome descouoruez Start Date 6/1/2012 Authorized End Date Representative

Title Member; Qualifying Party Unlicensed Contact Name

Other Position(s) MEMBER Phone

Ownership 50.00% Address Percentage

Qualifying Party? Tier

Contact Name Dean Jerome Descourouez Sort Order AA99A50000 License

APP ACX

LIC ACX ROC 279408 QP ACX QP-[number redacted] Created By Data Migration, 9/11/2018 1:01 AM Last Modified By Harshala Godse, 8/8/2023 6:06 PM Owner ROC Admin

Qualifying Parties QP-[number redacted] License ROC 279408 License Status Active Association Date Disassociation Date

https //azroc my salesforce com/a0Wt000000BOHiIEAX/p 1/1 EXHIBIT 4 EXHIBIT 5 EXHIBIT 6 EXHIBIT 7 3/1/24, 10 14 AM ACX 01021443 Salesforce Unlimited Edition

Close Window Print This Page

ACX-01021443

Number ACX-01021443 Account US Air Home Energy LLC Related Entity Status Active Contact dean Jerome descouoruez Start Date 9/22/2015 Authorized End Date Representative

Title Member; Qualifying Party Unlicensed Contact Name

Other Position(s) MEMBER Phone

Ownership 25.00% Address Percentage

Qualifying Party? Tier

Contact Name Dean Jerome Descourouez Sort Order AA99A75000 License

APP ACX

LIC ACX ROC 301753 QP ACX QP-[number redacted] Created By Data Migration, 9/11/2018 1:03 AM Last Modified By Harshala Godse, 8/8/2023 6:09 PM Owner ROC Admin

Qualifying Parties QP-[number redacted] License ROC 301753 License Status Voluntary Cancellation Association Date 9/22/2015 Disassociation Date

QP-[number redacted] License ROC 314797 License Status Revoked Association Date 7/6/2017 Disassociation Date

https //azroc my salesforce com/a0Wt000000BORVGEA5/p 1/1 EXHIBIT 8 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Alvin Leslie Duncan , Case No. 2020-03083 COMPLAINANT, v. US Air Home Energy LLC, FINAL ADMINISTRATIVE License No. ROC 314797, DECISION AND ORDER (DEFAULT) RESPONDENT.

A Citation was issued in this matter based on a complaint filed with the Registrar of Contractors. Based upon the entire record in this matter, the following Findings of Fact, Conclusions of Law, and Order are made: FINDINGS OF FACT 1. The Citation and Complaint were served on Respondent by certified mail, with postage prepaid, directed to the latest address of record for Respondent as shown in the license

files of the Registrar, in accordance with A.R.S. §§ 32-1155(A) and (B).

2. Respondent did not file a timely written Answer to the Citation as required by A.R.S. § 32-1155(A).

3. More than ten days have elapsed since service of the Citation, and under A.R.S. § 32- 1155(C) Respondent’s failure to answer within the time prescribed is deemed an admission of

the acts charged in the Complaint.

CONCLUSIONS OF LAW 1. Respondent violated the provisions of A.R.S. § 32-1154(A)(3) as charged in the Citation and Complaint.

of 2 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Lg101 8/19 2. The Registrar has authority to suspend or revoke Respondent’s license under A.R.S. §§ 32-1154 and 32-1155.

ORDER Based on the foregoing, IT IS ORDERED that Respondent’s license is revoked effective upon issuance of this Order.

This Order is not subject to judicial review except for jurisdictional issues under to A.R.S. §§ 41-1092.08(H) and 12-902(B). Dated September 1, 2020. By: /s/ Mary Coyne Mary Coyne, CP Paralegal Manager Legal Department Arizona Registrar of Contractors COPY of the foregoing mailed by USPS First Class mail, September 1, 2020 to: Respondent US Air Home Energy LLC 4665 S Ash Ave Ste G-4 Tempe, AZ 85282-6765

Complainant Alvin Leslie Duncan 19450 W Woodlands Avenue Buckeye, AZ 85326

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2020-03083 / MB

of 2 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Lg101 8/19 EXHIBIT 9 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA William M Rebert, Case No. 2019-03456

COMPLAINANT, FINAL ADMINISTRATIVE DECISION AND ORDER (DEFAULT) v.

US Air Home Energy LLC, License No. ROC 314797, RESPONDENT.

A Citation was issued in this matter based on a complaint filed with the Registrar of Contractors. Based

upon the entire record in this matter, the following Findings of Fact, Conclusions of Law, and Order are made:

FINDINGS OF FACT

1. The Citation and Complaint were served on Respondent by certified mail, with postage prepaid,

directed to the latest address of record for Respondent as shown in the license files of the Registrar, in accordance

with A.R.S. §§ 32-1155(A) and (B).

2. Respondent did not file a timely written Answer to the Citation as required by A.R.S. § 32-1155(A).

3. More than ten days have elapsed since service of the Citation, and under A.R.S. § 32-1155(C)

Respondent’s failure to answer within the time prescribed is deemed an admission of the acts charged in the

Complaint.

CONCLUSIONS OF LAW

1. Respondent violated the provisions of A.R.S. § 32-1154(A)(1) and (22) as charged in the Citation and

Complaint.

2. The Registrar has authority to suspend or revoke Respondent’s license under A.R.S. §§ 32-1154 and

32-1155.

of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602) 542-1525 Toll Free (877) 692-9762 Lg104 8/19 ORDER Based on the foregoing, IT IS ORDERED that Respondent’s license is revoked effective upon issuance of this Order. Pursuant to A.R.S. § 32-1154(E), IT IS FURTHER ORDERED that Respondent pay a civil penalty of $500.00 to the Registrar for the violation of A.R.S. § 32-1154(A)(22). If Respondent fails to pay this civil penalty amount in full within 30 days of the issuance of this Order, the Registrar shall automatically revoke Respondent’s license, with no further notice. The Registrar shall not issue any future or additional contractor’s licenses to any entity comprised of persons associated with Respondent, as defined in A.R.S. § 32-1101(A)(5), unless Respondent or any of the parties defined in A.R.S. § 32-1101(A)(5) pays any and all outstanding civil penalties. This Order is not subject to judicial review except for jurisdictional issues under to A.R.S. §§ 41-1092.08(H) and 12-902(B). Dated October 8, 2019. By: /s/ Katelyn Rolling Katelyn Rolling, Legal Assistant II Legal Department Arizona Registrar of Contractors

Respondent US Air Home Energy LLC 4665 S Ash Ave Ste G-4 Tempe, AZ 85282 Respondent US Air Home Energy LLC 600 W 24th St Tempe, AZ 85282

Complainant William M Rebert 1750 S Henkel Cir Mesa, AZ 85202 Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2019-03456

of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602) 542-1525 Toll Free (877) 692-9762 Lg104 8/19 EXHIBIT 10 01021034ÿ3678ÿ9 777023ÿÿÿÿ!ÿ"! +ÿ !, 9ÿ-#ÿ9. "/$!ÿ)ÿ0ÿ+$ÿ)

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# $611%&'&&1777777(3"))*1$ 1 EXHIBIT 11 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA R E Michel Company LLC, Case No. 2019-04406 COMPLAINANT FINAL ADMINISTRATIVE DECISION AND v. ORDER (DEFAULT) US Air Home Energy LLC, License No. ROC 314797, RESPONDENT

FINDINGS OF FACT

1. The Citation and Complaint were served on Respondent by certified mail, with postage prepaid,

directed to the latest address of record for Respondent as shown in the license files of the Registrar, in accordance

with A.R.S. §§ 32-1155(A) and (B).

2. Respondent did not file a timely written Answer to the Citation as required by A.R.S. § 32-1155(A).

3. More than ten days have elapsed since service of the Citation, and under A.R.S. § 32-1155(C)

Respondent’s failure to answer within the time prescribed is deemed an admission of the acts charged in the

Complaint.

CONCLUSIONS OF LAW

1. Respondent violated the provisions of A.R.S. § 32-1154(A)(10) as charged in the Citation and

Complaint.

2. The Registrar has authority to suspend or revoke Respondent’s license under A.R.S. §§ 32-1154 and

32-1155.

Respondent US Air Home Energy LLC 4665 S Ash Ave Ste G-4 Tempe, AZ 85282-6765 Complainant R E Michel Company LLC 6749 Bay Meadow Dr Glen Burnie, MD 21060 Complainant’s Attorney Edward J Marko Esq. 14820 N Cave Creek Rd Ste 6 Phoenix, AZ 85032 Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Complainant’s Attorney at email address of record with Registrar

Case No. 2019-04406 / VE

of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 Toll Free (877)692-9762 Lg104 8/19 EXHIBIT 12 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA Kathryn L Kornaus, Case No. 2019-02681

COMPLAINANT FINAL ADMINISTRATIVE DECISION AND ORDER (DEFAULT) v.

US Air Home Energy LLC, License No. ROC 314797, RESPONDENT

A Citation was issued in this matter based on a complaint filed with the Registrar of Contractors. Based

upon the entire record in this matter, the following Findings of Fact, Conclusions of Law, and Order are made:

FINDINGS OF FACT

1. The Citation and Complaint were served on Respondent by certified mail, with postage prepaid,

directed to the latest address of record for Respondent as shown in the license files of the Registrar, in accordance

with A.R.S. §§ 32-1155(A) and (B).

2. Respondent did not file a timely written Answer to the Citation as required by A.R.S. § 32-1155(A).

3. More than ten days have elapsed since service of the Citation, and under A.R.S. § 32-1155(C)

Respondent’s failure to answer within the time prescribed is deemed an admission of the acts charged in the

Complaint.

4. Respondent’s license was voluntarily canceled on April 1, 2019.

CONCLUSIONS OF LAW

1. Respondent violated the provisions of A.R.S. § 32-1154(A)(3) and (22) as charged in the Citation and

Complaint.

2. The Registrar has authority to suspend or revoke Respondent’s license under A.R.S. §§ 32-1154 and

32-1155.

Respondent US Air Home Energy LLC 4665 S Ash Ave Ste G-4 Tempe, AZ 85282 Respondent US Air Home Energy LLC 600 W 24th St Tempe, AZ 85282 Complainant Kathryn L Kornaus 1348 S Lemon Mesa, AZ 85206

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2019-02681 / KR

of 2 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 Toll Free (877)692-9762 Lg104 8/19 Mediation Notice

Mediation Services Mediation services are available to the parties. What is Mediation? Mediation is a method of resolving disputes where the parties can end conflict without the expense and time associated with the full administrative process. Who Participates in During mediation, a mediator will attempt to help the Mediation? parties find an optimal solution to the conflict. Both parties must agree to participate in mediation, and both parties must bring a representative to mediation that has full authority to settle the entire matter. Mediation Is Not Neither the Registrar nor the Office of Administrative Mandatory Hearings will penalize a party for not agreeing to mediation. Where do the Parties The parties will meet at the Office of Administrative Meet for Mediation? Hearings to participate in mediation.

The Office of Administrative Hearings is located at 1400 West Washington, Suite 101, Phoenix, Arizona 85007. When does Mediation can occur after the Registrar issues a citation, but Mediation Occur? before the administrative hearing. Why Should Parties Mediation can be an alternative to the full administrative Consider Mediation? process. Mediation is beneficial because it is (1) time- efficient, (2) cost-effective, (3) confidential, and (4) capable of providing flexible solutions to complex problems. How to Request If the parties wish to mediate this case, they must file a Joint Mediation Request for Mediation with the Office of Administrative Hearings. A Joint Request for Mediation is included with this Mediation Notice. REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA _________________________ Case No. _______________ COMPLAINANT,

v. JOINT REQUEST FOR MEDIATION _________________________ RESPONDENT.

REQUEST

The parties jointly request that this matter be referred to mediation in the Office of Administrative Hearings (OAH). ☐ This matter is set for hearing on __________________(date). ☐ This matter is not currently set for hearing. MEDIATION AGREEMENT By requesting this mediation and signing below, the parties understand, represent, and agree: 1. The parties are prepared to commence mediation and will be ready for mediation on _____________________(date); 2. The parties will participate in the mediation process in good faith; 3. This request for mediation is not intended to hinder or delay administrative proceedings; 4. No party will contend that the mediation limits the power of OAH and its administrative law judges to conduct an administrative hearing and issue decisions under A.R.S. §§ 41-1092 – 1092.12; 5. The parties will be courteous and respectful throughout the mediation process to all participants; 6. The mediation is completely voluntary and the principal purpose is to allow the parties a full and fair opportunity to discuss settlement; of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 7. The mediator may conduct joint and separate meetings with the parties and may suggest resolutions to the parties’ dispute, but the mediator has no authority to impose a settlement upon the parties; 8. The mediation process is confidential. Communications made, material created for or used during, and acts occurring during mediation are confidential and may not be discovered or admitted into evidence in any proceeding except as provided by A.R.S. § 12-2238; 9. The mediator is not subject to service of process or a subpoena to produce evidence or to testify regarding any evidence or occurrence relating to the mediation except as provided in A.R.S. § 12-2238(C); 10. Neither the mediator, nor the Registrar of Contractors, nor the Office of Administrative Hearings is subject to civil liability for any act or omission in connection with any mediation service or activity except for acts involving

intentional misconduct or reckless disregard of a substantial risk of injury to the rights of others; 11. Throughout the mediation process, each party must have a representative present who will have full settlement authority to settle all claims at issue in the administrative

proceeding. 12. The mediation process will terminate when: a. The parties reach settlement; b. The mediator determines that further efforts at mediation are no longer likely

to achieve a settlement; or c. One of the parties withdraws from mediation. _____________________________________ _______________________ Complainant (or representative) Date

_____________________________________ _______________________ Respondent (or representative) Date

of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 PREHEARING DISCLOSURE STATEMENT INSTRUCTIONS ***DO NOT SUBMIT THESE INSTRUCTIONS WITH THE PREHEARING DISCLOSURE FORM***

ADMINISTRATIVE RULES A copy of the Arizona Administrative Code’s Rules for the Registrar of Contractors can be located on the Registrar’s Website.

PREHEARING DISCLOSURE REQUIREMENT Under A.A.C. R4-9-118(A), before a hearing, the parties must prepare a disclosure statement. The disclosure statement must contain: • A list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony; and • A list of all the exhibits that the party will use at the hearing.

FILE PREHEARING DISCLOSURE STATEMENTS • The Prehearing Disclosure Statements and Exhibits may be submitted to the Arizona Office of Administrative Hearings using any of the following: • Electronically: https://portal.azoah.com/submission/ • In-Person or by Mail: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007

EXCHANGING DISCLOSURE STATEMENTS AND EXHIBITS Under A.A.C. R4-9-118(B) (effective November 5, 2017), a party to the hearing must serve on every other party and file with the Office of Administrative Hearings a copy of: • The disclosure statement; and, • Any exhibit that the party will use at the hearing. Service: The disclosure statement and exhibits must be served on all parties in accordance with Arizona Administrative Code R2-19-108 Filing Documents. Under A.A.C. R2-19-108, service is completed by: • Personal delivery; • 1st class, certified or express mail; or • Facsimile. Timing: The disclosure statement and the exhibits must be served and filed not less than seven calendar days before the date of the hearing. Under A.A.C. R2-19-108, a document is served on a party: • On the date it is personally served; • Five days after it is mailed by express or 1st class mail; • On the date of the return receipt if it is mailed by certified mail; or • On the date indicated on the facsimile transmission.

CONSEQUENCES FOR FAILING TO DISCLOSE Under A.A.C. R4-9-108(C), if a witness or an exhibit is not timely disclosed as required the rules, and good cause for the failure to disclose is not shown, then the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

Form RC-L-800A Prehearing Disclosure Statement Rev. 10/08/2019 Instructions Form PREHEARING DISCLOSURE STATEMENT FORM RC-L-800A

PART 1: WITNESS LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony. If you need additional space to list all witnesses, complete and attach additional Witness Lists. Example 1. Name 2. Telephone Number 3. Email Address

John Doe (123) 456-7890 [email redacted] 4. Subject Matter of Expected Testimony

John Doe will testify regarding the poor workmanship and poor installation of the Garage Door. Mr. Doe will also testify regarding the invoices and change orders for the project.

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 1 of 3 PART 2: EXHIBIT LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the exhibits that the party will use at the hearing. Note: All exhibits listed below must be provided to all parties to the hearing. See A.A.C. R4-9-118(B). If you need additional space to list all witnesses, complete and attach additional Exhibit Lists. Example Contract for new garage door. Invoice #10001 – Cost for garage door replacement.

Exhibit Exhibit Name

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 2 of 3 PART 3: ACKNOWLEDGEMENT & SIGNATURE I certify that the above information is true and correct and that I will serve a copy of this disclosure statement and any exhibits listed in Part 2 to all parties to the hearing in accordance with A.A.C. R4-9-118. I acknowledge and understand that if I fail to properly disclose a witness or exhibit, the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

I am the (check one):  Complainant  Respondent Docket No.

Print Name Signature Date

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 3 of 3