ALJDEC - Licensing
2023A-11156-CHC-ROC · Registrar of Contractors · 2026-05-04
IN THE OFFICE OF ADMINISTRATIVE HEARINGS
Morgan Lange
COMPLAINANT,
v.
Reimagine Roofing LLC
License No. ROC 339039,
RESPONDENT.
No. 2023A-11156-CHC-ROC
ADMINISTRATIVE LAW JUDGE DECISION
HEARING: April 14, 2026
APPEARANCES: Roscoe J. Mutz, Esq. appeared on behalf of Morgan Lange. No one appeared on behalf of Reimagine Roofing, LLC.
ADMINISTRATIVE LAW JUDGE: Velva Moses-Thompson
EXHIBITS ADMITTED INTO EVIDENCE: Administrative notice is taken of the hearing packed submitted by the Arizona Registrar of Contractors.
_____________________________________________________________________
FINDINGS OF FACT
On May 15, 2024, the Arizona Registrar of Contractors (Registrar of ROC) issued a Notice of Hearing setting the above-captioned matter for hearing on June 25, 2024.
The Notice of Hearing provided that the complaint and citation allege that Reimagine Roofing, LLC (Reimagine) violated Arizona Revised Statutes (A.R.S.) §§ 32-1154 (A)(3), (A)(12), (A)(22); A.R.S. § 32-1158 and Arizona Administrative Code (A.A.C.) R4-9-108(A).
A hearing was held on April 14, 2026.
At hearing, Morgan Lange testified on behalf of herself. David Cooke, an investigator from the Registrar, testified regarding the investigation of the complaint.
5. No one appeared on behalf of Reimagine at the hearing. No one filed a request to appear telephonically on behalf of Reimagine. Although the hearing did not start until approximately 9:15 a.m., no one appeared on behalf of Reimagine through an authorized member, officer, employee, or attorney, or contact the OAH to request that the start of the hearing be further delayed. Consequently, Reimagine did not present any evidence to defend its license.
6. According to the Registrar’s public website, Michael D. Leathers is the qualifying party for Reimagine.
7. On August 3, 2022, Ms. Lange and Reimagine entered into a residential
repair contract for the amount of $6,467.00. The contract did not include the minimum elements of a contract as required under Arizona Revised Statutes (A.R.S.) § 32-1158(A).
8. On or about December 17, 2022, Reimagine started work. On or about
July 20, 2023, Reimagine stopped work.
9. On or about September 25, 2023, Ms. Lange filed a complaint with the Registrar alleging abandonment and poor work on the part of Reimagine.
10. On September 17, 2025, David Springer, an investigator for the Registrar (Investigator Springer), conducted a job-site inspection.
On December 12, 2023, the Registrar issued a Directive to Reimagine
requiring that Reimage correct complaint item 2, by appropriate means, no later than December 28, 2023. The Directive provided, in relevant part, as follows:
...........................................
You are directed to remedy the following violations by the appropriate means:
Compliance Item: 2 - Interior repairs by Paint Kings - colors don't match,
stain splattered on curtains and mirror.
Investigator’s Observation: VERIFIED: Respondent hired Paint Kings
to correct over driven nails from reroof that penetrated through tongue and
groove ceiling. Most holes were patched but stain does not match leaving white
areas that are easily noticeable. I verified one nail still protruding and two
unfilled holes. Stain needs to match throughout.
Governing Rule: Violation of any rule adopted by the Registrar;
Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a
professional and workmanlike manner.
..........................................
The deadline for compliance with the Directive was extended to January
17, 2026, to afford Reimagine additional time to find a new painter to remediate the issues shown in the Directive.
Reimagine failed to comply with the Directive by January 17, 2024.
On January 31, 2024, the Registrar issued a Citation against Reimagine’s license alleging that Reimagine violated Arizona Revised Statutes (A.R.S.) § 32-1154(A)(3) - R4-9-108(A), A.R.S. § 32-1154(A)(12) - A.R.S. § 32-1158, and A.R.S. § 32-1154(A)(22).
Reimagine filed an answer to the Citation.
Because Investigator Springer has since retired from the Registrar, David Cooke, an investigator for the Registrar (Investigator Cooke), testified at hearing regarding Investigator Springer’s investigation.
Ms. Lange explained at hearing that Reimagine performed poor work in connection with the residential remodeling contract.
Administrative notice is taken of Respondent’s disciplinary history as shown on the Registrar’s public website on May 4, 2026. Reimagine’s license record shows that its license was issued on June 29, 2022, and is suspended. Reimagine’s license record shows that one complaint has resulted in discipline of Reimagine’s license. This matter lies within the Registrar’s jurisdiction. See A.R.S. § 32-1101 et seq.
CONCLUSIONS OF LAW
The burden of proof at an administrative hearing falls to the party asserting a claim, right, or entitlement and the standard of proof on all issues in these matters is by a preponderance of the evidence. See A.A.C. R2-19-119.
The Administrative Law Judge may consider ROC’s administrative record. See Ariz. Admin. Code § R4-9-118.
The suspended status of Reimagine’s license does not deprive Complainant of his right to prosecute the Complaint or prevent the Registrar from determining the merits of Complainant’s complaint. This matter lies within the Registrar’s jurisdiction.
4. A preponderance of the evidence is “such proof as convinces the trier of
fact that the contention is more probably true than not.” Morris K. Udall, Arizona Law of Evidence § 5 (1960).
5. The preponderance of the evidence shows that Respondent failed to perform the work in a professional and workmanlike manner, which is a violation of Ariz. Rev. Stat. section 32-1154(A)(3), namely A.A.C. R4-9-108(A).
6. The preponderance of the evidence shows that Respondent failed to
correct complaint item 2 listed in the Registrar’s Directive without valid justification, which is a violation of Ariz. Rev. Stat. section 32-1154(A)(22).
7. The undisputed evidence established that the contract did not include the basic elements of a contract as required under Ariz. Rev. Stat. section 32-1158(A).
8. The preponderance of the evidence shows that Respondent violated Ariz. Rev. Stat. section 32-1154(A)(12), namely Ariz. Rev. Stat. section 32-1158(A).
RECOMMENDED ORDER
Based on the foregoing, it is recommended that on the effective date of the Order, the Registrar shall suspend ROC License: No. 339039 held by Reimagine Roofing, LLC, for five days.
It is further recommended that the Registrar require Reimagine to pay the sum of $500.00 as a civil penalty pursuant to Ariz. Rev. Stat. section 32-1154(E).
It is further recommended that no future license shall be issued to any entity consisting of persons associated with Reimagine, as defined in Ariz. Rev. Stat. section 32-1101(A)(7), unless Reimagine tenders payment of any outstanding prior civil penalty.
It is further recommended that, on or before thirty (30) days after the effective
date of the Registrar’s final order, Reimagine shall provide acceptable written proof to the Registrar to demonstrate that it has amended its form contract(s) to include the nine terms required by A.R.S. § 32-1158(A). If Reimagine fails to establish to the Registrar that it has brought its contracts into compliance with A.R.S. § 32- 1158(A) within thirty days, its contractor’s license shall be suspended until it demonstrates that it has done so.
Pursuant to A.R.S. § 41-1092.08(I), the licensee may accept the Administrative Law Judge Decision by advising the Office of Administrative Hearings in writing not more than ten (10) days after receiving the decision. If the licensee accepts the Administrative Law Judge Decision, the decision shall be certified as the final decision by the Office of Administrative Hearings.
In the event of certification of the Administrative Law Judge Decision by the Director of the Office of Administrative Hearings, the effective date of the Order will be forty (40) days from the date of that certification.
Done this day, May 4, 2026.
/s/ Velva Moses-Thompson
Administrative Law Judge
Transmitted by either mail, e-mail, or facsimile to:
Tom Cole, Director
Registrar of Contractors
Roscoe J. Mutz, Esq.
Farhang & Medcoff PLLC
100 South Church Avenue, Suite 100
[email redacted]
Morgan Lange
[email redacted]
Reimagine Roofing LLC
[email redacted]
By: OAH Staff