2023A-10371-CHC-ROC Notice of Hearing and Packet MAILED

2023A-10371-CHC-ROC · Registrar of Contractors · 2024-02-05

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Samantha Gwazdauskas , Case No. 2023-10371 COMPLAINANT, Docket No. 2023A-10371-CHC-ROC v. NOTICE OF HEARING ON CONTESTED CASE JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co License No. ROC 315931,

RESPONDENT.

This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

March 22, 2024 1:00 PM Jenna Clark Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will

be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors

to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq.

All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122. PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the complaint and citation, which were served on the Respondent on January 5, 2024.

SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s):

Charge: 1 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 2 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is

cause for the suspension or revocation of a license, Respondent is a party to this case and will

be a party to the hearing.

Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing. Respondent and Complainant, as the parties to the hearing, will present evidence and argument to the administrative law judge. The Registrar’s assigned investigator will appear as a witness at the hearing.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney. A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented

by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of

any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092

to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles

regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via

video conference or telephone unless requested by a party to appear in-person. Requests for

the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET In the interests of administrative efficiency, the Registrar compiles and discloses certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their case. If a party wants to obtain testimony from a witness or documents not in the party’s possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a

disclosure statement on all other parties, and file it with the Office of Administrative Hearings.

A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/forms/RC-L-800A%20- %20Prehearing%20Disclosure%20Statement%2020191007v4.pdf

CHANGING THE HEARING DATE The date of the hearing may only be advanced or delayed on the agreement of the

parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may

be changed by filing a written agreement of the parties to change the date of the hearing. The

written agreement must be filed with the Office of Administrative Hearings, directed to the

assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The

assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties.

The motion must state in detail good cause for why the date of the hearing should be advanced or delayed, and the position of all other parties regarding the advancement or delay. A party may also file a motion asserting a right to an expedited hearing upon a showing of extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION In any case which is resolved or settled by the parties, or which is withdrawn by the Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.” Dated February 5, 2024.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors Copy mailed via USPS First Class mail February 5, 2024 to: Respondent(s) JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040 Lori A. Metcalf, Esq. 8800 East Raintree Drive, Suite 100 Scottsdale, AZ 85260

Complainant(s) Samantha Gwazdauskas 38500 N School House Road Cave Creek, AZ 85331

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2023-10371 /

Katie Hobbs, Governor Martin Quezada, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 September 6, 2023

Jobsite Inspection Notice Re: Complaint Number 2023-10371

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

A jobsite inspection is scheduled for October 24, 2023 at 11:30 AM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 September 7, 2023

Re: Complaint Number 2023-10371

Dear Complainant and Respondent:

Due to a conflict in scheduling of one of the parties, the jobsite inspection scheduled for October 24, 2023 at 11:30 AM has been rescheduled for October 25, 2023 at 11:30 AM.

If either party is unable to attend, the Registrar requires 36-hours advance notice for cancellation or continuance.

Complainant: Safe access is required to any area to be inspected.

Should you have any questions regarding the above, please contact me.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 September 21, 2023

Re: Complaint Number 2023-10371

Dear Complainant and Respondent:

Due to a conflict in scheduling of one of the parties, the jobsite inspection scheduled for October 25, 2023 at 11:30 AM has been rescheduled for October 26, 2023 at 11:30 AM.

If either party is unable to attend, the Registrar requires 36-hours advance notice for cancellation or continuance.

Complainant: Safe access is required to any area to be inspected.

Should you have any questions regarding the above, please contact me.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Complainant: Samantha Gwazdauskas 38500 N School House Rd #40 Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 October 6, 2023

Re: Complaint Number 2023-10371

Dear Complainant and Respondent:

Due to a conflict in scheduling of one of the parties, the jobsite inspection scheduled for October 26, 2023 at 11:30 AM has been rescheduled for October 26, 2023 at 1:30 PM.

If either party is unable to attend, the Registrar requires 36-hours advance notice for cancellation or continuance.

Complainant: Safe access is required to any area to be inspected.

Should you have any questions regarding the above, please contact me.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 October 26, 2023 2023-10371 JSI Photos

38500 N School House Rd #40 Cave Creek, AZ 85331

P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9 P 10 P 11 P 12 P 13 P 14 P 15 P 16 P 17 P 18 P 19 P 20 P 21 P 22 P 23 P 24 P 25 P 26 P 27 P 28 P 29 P 30 P 31 P 32 P 33 Katie Hobbs, Governor Martín Quezada, Director

Jobsite Inspection Notes

Case No.: 2023-10371 Investigator: David Fagerburg #210 Inspection Date: October 26, 2023 Inspection Time: 11:30 AM

Complainant: Samantha Respondent: JR McDade Co Gwazdauskas, Homeowner, John Acquisition LLC (FN) Trevor Lazenby Gwazdauskas, Father Operations Manager, Amanda Rickets, Not Present: Home Service Manager for K Hovnanian Homes Not Present:

Jobsite General Notes: Both parties were present at this jobsite investigation JSI photos taken with my Pixel 6 Pro Cell Phone JSI audio recorded with my Olympus Digital Voice Recorder model DM-620. Photos #1, #2 and #3 are of the complainant’s residence and address.

Investigator Note: 1: On the complaint form submitted the complainant provided a narrative. The complaint items are derived from the narrative submitted for clarity.

Compliant Item 1: Trade damage throughout home (chips, broken boards) were attempted to be fixed but failed to provide adequate solution. They were filled with a maternal and then covered with glossy sealant - a juxtaposition to the matte texture of the wood planks (5 planks in mater bedroom, 1 in master hallway, 6 at kitchen, 2 in the living room/dining room, 7 in the entry/hallway, and 4 in the hallway to the laundry room = 25 planks total). I was told it could be removed and that has since been proven false.; Investigator’s Observation: Verified. At this jobsite investigation I had no knowledge as to what the complainant may or may not have been told or if it has been proven to be false. During this jobsite investigation the complainant showed me glued down engineered hardwood floor planks with a matte finish installed throughout the living area of the home. See P (4) thru P (33). During this jobsite investigation I observed wood floor planks throughout with what appears to be repairs filled with an unknown material and a glossy sealant. I also observed some wood floor planks with chips at the end of the planks. See P (8), P (11), P (12), P (16), P (18), P (24), P (29) and 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov RCC100 11/18

P (30). The respondent shall correct the wood floor planks with visible repairs, glossy sealant and wood floor planks with chips throughout the interior of the home by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

Compliant Item 2: upon initial walk through a glue/sticky substance was observed - I was told that they would have it cleaned. McDade has made 4 attempts to remove this material. and some planks seem to not only have a sticky residue, but a stain from long exposure of the unidentified material on the planks (11 planks in the master bedroom, 4 in the master hallway, 35 throughout kitchen, 11 living room/dining room, 7 at entry way/bathroom, and 6 along Landry room hallway= 74 planks total); Investigator’s Observation: Verified. At this jobsite investigation I observed glued down engineered hardwood floor planks with a matte finish installed throughout the living area of the home. See P (4) thru P (33). During this jobsite investigation the respondent acknowledged making multiple attempts to clean the adhesive/sticky substance and stated that if the adhesive is not completely removed it will continue to attract dirt. Both parties agree the move in date as being October 2021. The respondent also stated that because the engineered hardwood floor planks are of a matte finish stains will likely be more prevalent. I am unable to verify if the stains observed are the result of prolonged exposure of the unidentified material on the wood floor planks. I am able to verify that the glue/sticky substance rubs off the wood floor surface using my fingernail. The respondent shall correct the glue/sticky substance observed on the wood floor surface by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

Compliant Item 3: at sliding door planks do not meet the edge/door and have/are missing a filler to accommodate for the gap ; Investigator’s Observation: Verified. At this jobsite investigation I observed glued down engineered hardwood floor planks with a matte finish installed throughout the living area of the home. See P (4) thru P (33). At the sliding glass door I observed a gap between the wood flooring and the sliding glass door frame. The respondent acknowledged that portions of the gap are filled with caulking while other areas along the door frame have no caulking to seal the gap. The sealant applied at the gap is not uniform. See P (25) thru P (27). It is this investigators opinion that gaps at exterior doors should be sealed to prevent moisture from penetrating under the wood floor planks. The respondent shall correct the missing filler to accommodate the gap at the sliding glass door by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov RCC100 11/18

Compliant Item 4: another attempted solution to trade damage was removing planks. there are 3 that are significantly lifting as a result of the work done and negligence in providing post care instructions. Investigator’s Observation: Verified. At this jobsite investigation the complainant showed me wood floor planks that were previously replaced that have lippage that exceeds 1/32”. See P (21, P (22), P (28). There were also areas where the lippage does not exceed 1/32”. See P (31) and P (32). During this jobsite investigation in the primary bedroom/bathroom I observed wood floor planks adjacent to the tiled area with lippage that exceeds 1/32”. See P (8) and P (9). The respondent shall correct the wood floor planks with lippage that exceeds 1/32” at the kitchen, entry, and hallway as well as at the primary bedroom/bathroom wood plank to floor tile transition by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

Compliant Item 5: Mcdade has has been at my house 18 times over the last 2 years regarding the complaint items and has failed to provide adequate solutions. Investigator’s Observation: This is a statement made by the complainant that does not imply poor workmanship. Governing Rule: No Action

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov RCC100 11/18

Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 November 1, 2023

License No. ROC 315931

Re:Complaint No. 2023-10371

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32-1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Wednesday November 22, 2023.

RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons 1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.

Investigator Note: 1: On the complaint form submitted the complainant provided a narrative. The complaint items are derived from the narrative submitted for clarity.

DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Investigator’s Observation: Verified. The respondent shall correct the wood floor planks with visible repairs, glossy sealant and wood floor planks with chips throughout the interior of the home by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

Compliant Item 3: at sliding door planks do not meet the edge/door and have/are missing a filler to accommodate for the gap ; Investigator’s Observation: Verified. The respondent shall correct the missing filler to accommodate the gap at the sliding glass door by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Please direct all questions regarding this Directive to the undersigned Investigator.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 05/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 05/21 December 1, 2023

Compliance Jobsite Inspection Notice Re: Complaint No. 2023-10371

Dear Complainant and Respondent:

A Compliance Inspection has been scheduled for December 27, 2023 at 1:30 PM to determine the current status of the items listed on the issued Directive.

The Complainant is required to be present for this inspection. The Respondent is encouraged to be present but is not required to attend.

Complainant: SAFE ACCESS IS REQUIRED TO ANY AREA TO BE INSPECTED.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov

C012 05/21 December 27, 2023 2023-10371 CJSI Photos

38500 N School House Rd #40 Cave Creek, AZ 85331

P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9 P 10 P 11 P 12 P 13 P 14 P 15 P 16 P 17 P 18 P 19 P 20 P 21 P 22 P 23 Complainant: Samantha Gwazdauskas 38500 N School House Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Respondent: JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Case No.: 2023-10371 Investigator: David Fagerburg Inspection Date: December 27, 2023 Inspection Time: 1:30 PM

Compliance Jobsite General Notes: Both parties were present at this compliance jobsite inspection CJSI photos taken with my Pixel 6 Pro Cell Phone CJSI audio recorded with my Olympus Digital Voice Recorder model DM-620 Photos #1, #2 and #3 are of the complainant’s residence and address.

Investigator Notes: 1: There are approximately 8 wood floor planks in the common living area and primary bedroom to bathroom tile transition with lippage that exceeds 1/32”. 2: There are approximately 12 wood floor planks with chips and dents. Some of the wood floor planks replaced by the respondent created gaps with crooked end joints to adjacent planks that are not uniform and the gaps are excessive.

Compliance Findings:

Compliant Item 2: upon initial walk through a glue/sticky substance was observed - I was told that they would have it cleaned. McDade has made 4 attempts to remove this material. and some planks seem to not only have a sticky residue, but a stain from long exposure of the unidentified material on the planks (11 planks in the master bedroom, 4 in the master hallway, 35 throughout kitchen, 11 living room/dining room, 7 at entryway/bathroom, and 6 along Landry room hallway= 74 planks total); Investigator’s Observation: The respondent made an attempt to remove the glue / sticky substance from the wood floor plank surface. In the kitchen I was able to identify where the glue / sticky substance remains present. The alleged stains appear to be under the wood plank finished surface and are not the result of the respondent’s poor workmanship. Governing Rule: The respondent is not in compliance with the directive. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Compliant Item 3: at sliding door planks do not meet the edge/door and have/are missing a filler to accommodate for the gap ; Investigator’s Observation: A gap between the wood floor planks and the sliding glass door frame is not filled. Governing Rule: The respondent is not in compliance with the directive.

Note:

Please review the complaint items listed above. If any of the items have not been corrected at the time of the compliance inspection this complaint will be forwarded to the Registrar’s legal department and a citation may be issued.

If all items are corrected after receipt of this letter, please notify the Registrar’s legal department by sending a notice of compliance signed by the complainant to fax number (602) 364-0416 or by mail to: Arizona Registrar of Contractors, P.O. Box 18244, Phoenix, Arizona 85005-8244. Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Samantha Gwazdauskas Case No. 2023-10371 COMPLAINANT, v. JR McDade Co Acquisition LLC (FN) CITATION DBA: J.R. McDade Co License No. ROC 315931,

RESPONDENT.

The Registrar issues this Citation to JR McDade Co Acquisition LLC (FN) DBA:

J.R.McDade Co (“Respondent”) under A.R.S. § 32-1155(A). If Respondent fails to answer this Citation by January 20, 2024, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke Respondent’s license(s). THE WRITTEN COMPLAINT

On September 6, 2023, Samantha Gwazdauskas DBA: J.R. McDade Co

(“Complainant”) filed a written complaint with the Registrar. A copy of that Complaint is attached to this Citation. A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT

The Registrar investigated this matter and finds cause to charge Respondent with

violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged

with violating:

Charge 1: A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A

contractor shall perform all work in a professional and workmanlike manner.

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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Charge 2: A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held. If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F).

FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2023-10371. How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted]

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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than January 20, 2024. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an

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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41- 1092.06(A). The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated January 5, 2024.

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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 By: /s/ Madelyn Hayes

Madelyn Hayes Legal Assistant II Legal Department Arizona Registrar of Contractors

COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, January 5, 2024 to:

Respondent Certified Mail No: [number redacted] JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040-8807

Copy mailed by USPS First Class mail this same date to:

JR McDade Co Acquisition LLC (FN) DBA: J.R. McDade Co 4317 E Broadway Rd Phoenix, AZ 85040-8807

Complainant Samantha Gwazdauskas 38500 n school house road Cave Creek, AZ 85331 Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar Case No. 2023-10371 / MTH

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1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Person Filing Complaint Full Name (First Middle Last) Business Name (if a licensed contractor or supplier) ROC License Number(s) (if any)

Samantha Gwazdauskas Mailing Address (Enter jobsite in Contract/Project section) City State Zip

38500 n school house road unit 40 cave creek Arizona 85331 Phone Number Email

[number redacted] [email redacted] I consent to receive communications electronically in connection with this case Name of Attorney (if any)

Street Address of Attorney City State Zip

Phone Number of Attorney Email of Attorney

Contractor Information Name (as shown on contract/invoice) ROC License Number(s)

JR McDade Co Acquisition LLC (FN) ROC 315931 Street Address City State Zip

Phone Number Email

817 4243073 Name of Person(s) Representing License

Susan Kathleen Knowles Contract/Project Information Contract Date Contract Amount Amount Paid

March 28, 2021 $30,287.00 $30,287.00 Date Work Started Date Work Stopped Date Work Was Completed

March 28, 2021 October 28, 2021 October 28, 2021 Close of Escrow (New Home) Move-In Date (New-Home)

October 25, 2021 October 28, 2021 Jobsite Street Address City State Zip

38500 n school house road cave creek AZ 85331 Name of Construction Site Owner Construction Site Name (if applicable)

galloway ridge Phone Number of Construction Site Owner Email of Construction Site Owner

This complaint is for Poor Work I have contacted the contractor by Phone/Text;Email Have you filed a complaint in court? No Has any work been corrected? Yes

RCC099 12/05/18 Page 1 of 2 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

McDade The contract was Written All change orders were N/A This project was Residential This project involved New Home

A building permit was obtained by N/A List and briefly describe each complaint item (Please do not write "see attached" or use additional pages unless necessary to further describe issues or list more complaint items) (limited to 100 characters per line)

Trade damage throughout home (chips, broken boards) were attempted to be fixed but failed to provide adequate solution. They were filled with a maternal and then covered with glossy sealant - a juxtaposition to the matte texture of the wood planks (5 planks in mater bedroom, 1 in master hallway, 6 at kitchen, 2 in the living room/dining room, 7 in the entry/hallway, and 4 in the hallway to the laundry room = 25 planks total). I was told it could be removed and that has since been proven false. ; upon initial walk through a glue/sticky substance was observed - I was told that they would have it cleaned. McDade has made 4 attempts to remove this material. and some planks seem to not only have a sticky residue, but a stain from long exposure of the unidentified material on the planks (11 planks in the master bedroom, 4 in the master hallway, 35 throughout kitchen, 11 living room/dining room, 7 at entry way/bathroom, and 6 along Landry room hallway = 74 planks total) ; at sliding door planks do not meet the edge/door and have/are missing a filler to accommodate for the gap ; another attempted solution to trade damage was removing planks. there are 3 that are significantly lifting as a result of the work done and negligence in providing post care instructions. Mcdade has has been at my house 18 times over the last 2 years regarding the complaint items and has failed to provide adequate solutions.

Signature I declare under penalty of perjury that the information and documents contained on this Complaint Form, included with this complaint, or hereafter submitted in support of this complaint are true and accurate to the best of my knowledge. I will assist in the investigation or in the prosecution of the contractor or other parties, and will, if necessary, attend hearings and testify to facts. Printed Name Signature Date

Samantha Gwazdauskas \complainant1\ \complainantd1\

RCC099 12/05/18 Page 2 of 2 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

K/fovnanian' Homes K. Hovnanian at Galloway Ridge, LLC Decorator Selections, Options and Upgrades

Seller: K. Hovnanian at Galloway Ridge, Sales Associate: Gilman, Claire LLC Community: Summit at Galloway Ridge Agreement Date 3/28/2021 Purchaser: Samantha Gwazdauskas Elevation/Foundation: Ascent Plan/Elevation: 3801 / H21 Job Number: [number redacted] Orientation: Left Legal Lot I Block / Tract 40/0/0 Property Address: 38500 N. School House Rd Unit 40 Qualifier: Cave Creek, AZ. 85331 Design Gallery Consultant: Strong, Amy

Option Code DesqlptlQnl Attrtbutp(s) II Yott prtce .XQ t I rCompfa Egt,. PdGt , ls;;tla n te IIIIDD. Jott1a1t 00009814 JRM FLOORING AND VERTICAL $47,930.00 1 $47,930.00 5/11/2021 Note: CARPET - $698 PAD- $154 TILE-$3531 HARDWOOD - $30,287 SHOWER TILE- $11,889 KIT SPLASH -$1371

APL00134 Monogram Gourmet w/ 36" Hood Package - Gas $3,850.00 1 $3,850.00 4/27/2021

APL00166 Monogram 42" Built-In SxS Refrigerator w/ Dispenser Professional $4,940.00 1 $4,940.00 4/27/2021 Style

APL00284 Top Load - Electric- Deep FIii Laundry Package • White $1,540.00 1 $1,540.00 4/27/2021

CBT00001 Gourmet Kitchen - Must Also Select GMT Appliance Package $1,910.00 1 $1,910.00 4/27/2021

CBT00009 Laundry Room - Base Cabinet Without Sink $2,060.00 1 $2,060.00 4/27/2021

CTP Color - Select Upgrade Top Material

CBT00040 Kitchen - Trash Roll Out (per roll out) $310.00 1 $310.00 4/27/2021

CBT00151 42" Built-In Refrigerator Option $840.00 1 $840.00 4/27/2021

CBT00228 Maple Shaker Square Cabinets - Concord - Full Overlay $10,340.00 1 $10,340.00 5/5/2021

Knobs- NONE Pulls - BP30596 195 Brushed/Satin Nickel Stain Cir - Select Painted Cabinet Option

CBT00230 Painted Cabinets - Full Overlay - Maple Door Styles Only $2,970.00 1 $2,970.00 4/27/2021

Color - White

CBT00264 Kitchen - Pots and Pans Drawer Bank $560.00 1 $560.00 5/5/2021

CTP00897 Kitchen - Quartz Level 3 Any Kitchen Configuration $5,820.00 1 $5,820.00 4/27/2021

CLR - Lincoln White Velvet NQ59

CTP00912 Laundry Room - Quartz Level 3 - Must Match Kitchen $710.00 1 $710.00 4/27/2021

CLR - Lincoln White Velvet NQ59

CTP00953 Kitchen Island - Quartz - Waterfall Edge Level 3 $4,210.00 1 $4,210.00 4/27/2021

CLR - Lincoln White Velvet NQ59

Generated on 5/11/2021 , 18:53:54 PM Page 1 of4 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

KJ/ovnanian• Homes CTP01367 Waterfall Edge Prep Must Select Waterfall CTP $300.00 1 $300.00 412/2021

CTP21472 Bedroom 2 Bath Quartz Level 3 $710.00 1 $710.00 4127/2021 CLR - Mercer Grey Velvet NQ52

CTP23138 Hall Bath Quartz Level 3 $810.00 1 $810.00 4127/2021 CLR - Mercer Grey Velvet NQ52

CTP23811 Owners Bath Quartz Level 3 Any Owners Bath Configuration $1,960.00 1 $1,960.00 4127/2021 Note: LINCOLN WHITE VELVET QUARTZ

ELE00476 Light Fixtures - No Baths Debut Graphite $140.00 1 $140.00 4127/2021

ELE00480 Light Fixtures • All Baths Debut Brushed Nlckel $270.00 1 $270.00 4127/2021

ELE20229 54• Celllng Fan with Light Kit White w/Whlte Blades 2530-30 w/2602-30 $280.00 4 $1,120.00 4127/2021

Location· GREAT ROOM, OWNERS SUITE, BED2, BED3

ELE20731 54• Outdoor Celllng Fan Black Iron w/ Black Iron Blade F589-BI/AI $310.00 1 $310.00 4127/2021

PLU00023 Pre-Plumb for Soft Water Loop Must Select Location $970.00 1 $970.00 3/5/2021

Location - garage

PLU00179 Kitchen Sink - Undermount Vault - Large Single K-3821 - Stalnless $100.00 1 $100.00 4127/2021 Steel

PLU00453 Lav Sink - Archer - Undennount K-2355 - White (Per Sink) $110.00 2 $220.00 4127/2021 Location· OWNERS BATH

PLU004n Gas Stub at Rear Yard (Size Per Plans) $710.00 1 $710.00 3/5/2021

PLU00589 Kitchen Faucet - Align • One Handle Spring Pulldown-SR Stalnless $250.00 1 $250.00 4127/2021 5923SRS

PLU00599 Owners Luxury Bath - Tub Kohler - Underscore Rectangle Drop-In K- $1,830.00 1 $1,830.00 4127/2021 1136

PLU00609 Ralnshower Head - 10• On Separate Valve S112EPBN• Brushed Nickel $920.00 1 $920.00 4127/2021

PLU00636 Pre-Plumb Ralnshower Head On Separate Valve - Must Select Rain $550.00 1 $550.00 3/27/2021 Head Fixture

PLU00668 Bath Faucets and Accessories Gibson w/ Allgn Accessories Brushed $2,630.00 1 $2,630.00 4129/2021 Nlckel - Whole House

PLU30270 Pentair Water Softener System $1,500.00 1 $1,500.00 4127/2021

STL00095 Exterior Color Package $0.00 1 $0.00 3/5/2021

Paint- Scheme 70348 Body 7031, Siding BB/Trim/Fascia 7645, P. Vents nos, Gar Dr/Entry/Shutters 6005 Roof TIie - Scheme 70348 Brown Range 5689, Flat TIie Stone/TIie - Scheme 70348 New England Brick Bear Creek

Generated on 5/11/2021 , 18:53:54 PM Page2 of4 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

KJ-Iovnaman· Homes STL00183 Fireplace at Patio $5,740.00 1 $5,740.00 3/5/2021

STL24069 Bedroom 3 ILO Den $6,470.00 1 $6,470.00 3/5/2021

STL24283 3rd Party Inspection $0.00 1 $0.00 3/5/2021

SUR00031 Delete Standard Backsplash • Must Add Custom Backsplash $0.00 1 $0.00 4127/2021

Location • 1-KITCHEN SPLASH

SUR00481 Owners Luxury Bath Tub and Shower - TIie Surrounds and Shower $1,150.00 1 $1,150.00 4127/2021 Floor

SUR22390 Secondary Bath- TIie Surrounds at Tub/Shower Also Extra Suite Plus $1,060.00 1 $1,060.00 4127/2021 Baths

TRM00072 Entry Door Hardware • Dakota - Venetian Bronze $50.00 1 $50.00 4127/2021

TRM00367 Interior Doors 8°0• One Panel HC Lincoln Park $860.00 1 $860.00 4127/2021

TRM00374 Whole House - 7-1/4• MDF Square Base w/ 3-1/4• MDF Square Casing $1,840.00 1 $1,840.00 4127/2021

WIN20341 Great Room Multi-Sllde Glass Door $9,270.00 1 $9,270.00 3/5/2021

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KJlovnanian• Homes

Options Deposit Amount $0.00 Base Price $648,990.00 Lot Premium $15,000.00 Total Options Price $129,730.00 Less Total Incentives ($0.00) Total Purchase Price $793,720.00 Seller Closing Cost Credit $10,000.00

The parties agree that this document sets forth the final decorator selections, options and upgrades that Buyer(s) have selected for the home that Seller is to construct at the Property. This document constitutes a binding Amendment to the Purchase Agreement between Buyer(s) and Seller. This Amendment amends the terms of the Purchase Agreement and all provisions of the Purchase Agreement that are not expressly amended herein, shall remain in full force and effect. Any terms or phrases that are defined in the Purchase Agreement shall have the same meaning in this Amendment. In the event of a conflict between the terms and conditions set forth herein and in the Purchase Agreement, the terms and conditions of this Amendment shall control.

5/12/2021 Date

K. Hovnanian at Galloway Ridge, LLC, Seller

Date

Authorized Representative Date

Broker Date

Generated on 5/11/2021 , 18:53:54 PM Page4of4 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

HOME BUYER SELECTOR SCENARIO: 1

Area / Option rr Product Color Grout Details Price

OPTIONS: SHOWER FLOOR IOWNERS SHWR FLR I SHOWER FLR N ROCHESTER HEX MOSAIC BEIGE RC03 CUSTOM PRISM SURE QTY=1 14.oo 1

Category Total: $14.00

OPTIONS: SHOWER WALLS OIMIERS StMR AND TUB WALLS I SHO W1 N ARTIGIANO FIELD TILE 3X ITALIAN ALPS GLAZED P CUSTOM PRISM SURE QTY=1 2,157.00 OIMIERS SHV'.R TILE TO CEILING I SHO W1 N ARTIGIANO FIELD TILE 3X ITALIAN ALPS GLAZED P CUSTOM PRISM SURE QTY=1 2,366.00 OIMIERS TUB TILE TO CEILING I SHOWER WAL N ARTIGIANO FIELD TILE 3X ITALIAN ALPS GLAZED P CUSTOM PRISM SURE QTY=1 5,558.00 HALL TUB WALLS I SHOWER WALLS N ZEU.IGE WALL TILE 4X4 4 GESSO ZL11 CUSTOM PRISM SURE QTY=1 505.00 HAU. TUB/SHV'.R TILE TO CEILING I SHOWER W N ZELLIGE WAU. TILE 4X4 4 GESSO ZL11 CUSTOM PRISM SURE QTY=1 1,289.00

Category Total: $11,875.00

OPTIONS: WAINSCOT/SPLASH jKIT SPLASH I SPLASH N REMEDY FIELD TILE 2-318: ELIXIR GLAZED RD20G CUSTOM PRISM SURE QTY=1 1,311.00 1 CategoryTotal: $1,371.00 Options Total: $13,260.00

FLOORING: CARPET BED2WICLO N MANOR HOUSE HGP83 SUGAR COOKIE 00121 342.00 OPT BED 3 WI CLO N MANOR HOUSE HGP83 SUGAR COOKIE 00121 356.00

Category Total: $698.00

FLOORING: PAD BED2WICLO N 1/Z' 6LB FOREST ANTI-MIC 46.00 OPT BED 3 WI CLO N 1/Z' 6LB FOREST ANTI-MIC 108.00

Category Total: $154.00

FLOORING: HARDWOOD BED2 HALL N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 1,842.00 FOYER N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 1,558.00 GREAT ROOM N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 8,787.00 KITCHEN/DINING N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 9,081.00 LAUNDRY HALL N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 1,122.00 OWNERS SUITE N FRONTIER SMOOTH WHll WILLOW SMOOTH 1104E 6,916.00 OWNERS SUITE ENTRY N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 613.00 OPT BED 3 HALL N FRONTIER SMOOTH WHll WIU.OW SMOOTH 1104E 368.00

Category Total: $30,287.00

FLOORING: TILE FLOOR 16" OR UNDER HOV HALL 1 MOROCCAN CONCRETE ► CHARCOAL MC57 CUSTOM PRISM SURE 236.00 LAUNDRY 1 MOROCCAN CONCRETE ► CHARCOAL MC57 CUSTOM PRISM SURE 325.00 BATH2 N QUARTETTO FIELD TILE 8 POMICE UNPOLISHED C CUSTOM PRISM SURE 281.00 HALL BATH WI OPT BED 3 N QUARTETTO FIELD TILE 8 TALCO UNPOLISHED QL CUSTOM PRISM SURE 306.00

Category Total: $1,148.00

FLOORING: TILE FLOOR 17" • 24" OWNERS CLO N IMAGICA FIELD TILE 1 - VISION UNPOLISHED IG,CUSTOM PRISM SURE 1,602.00 OWNERS LUXURY BATH N IMAGICA FIELD TILE 12X2· VISION UNPOLISHED IG,CUSTOM PRISM SURE 781.00 Category Total: $2,383.00

FLOORING: MISC CHARGES & CREDITS OWNERS SHWR AND TUB WALLS N IMAGICA FIELD TILE 12X2· VISION UNPOLISHED IG, 0.00 QTY=1 OWNERS BATH TUB DECK AND SKIRT ONLY

Category Total: $0.00

05/11/21 3:44 PM J. R. MCDADE COMPANY LLC 1 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

HOME BUYER SELECTOR SCENARIO: 1 SAM GWAZDAUSKAS KHOV GALLOWAY RIDGE (KHGR) K HOVNANIAN HOMES • KHGR CAVE CREEK AZ 85331 PROJECT VERSION: 1 PLAN: 3801 LOT: DRAFT

Area / Option IT" Product Color Grout Detalls Price Flooring Total: $34,670.00

IT" Install Type: N = Nonnal or Straight Lay Installation, 0 = Diagonal Installation, # = Pattern # Installation Home Buyer Total: $47,930.00 Total Payments: $0.00 Balance To Be Paid: Cash /Check Add To Loan Balance Due: $47,930.00 5/12/2021 Accepted By: _

Accepted By: _ AMY STRONG

05/11/21 3:44 PM J. R. MCDADE COMPANY LLC 2 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

OWNER'S COVERED PATIO SUITE 14'·11" X 15'-0" Tray Clg,

t\..Q.\.·, \ µ,C) OC..C.-

<o t "'J-.

c,d< c.,S7 C (o ·- '? .

==- -•. ni,P ► .-----I \3C'L 6 C,eQ Q\)\1.. -c_

\12'' L,L& ,

2CARGARAGE 20'-5" X 20'-0"

5/12/2021

FIRST FLOOR 'Note1 't- <oL

KJlovnanian· MM,DADE Ilon1es AN /rr;, (OMPAN\' PATTERN LAYOUT

AREAS: AREAS: z '-- --,....._-r- ..._-.-- _. ,

2•-,-,--1-,---------------- , -,L J , .............L

AREAS: I AREAS:

1, ,I i I I I I I I I I Q,µ

,-,--.-- t. 1, ,I

@CTANGLUARSTRAIGHT STACKED DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

AREAS: i---- AREAS:

WO >DTILE LAYOUT 3

AREAS:

i I j I I AREAS:

1- I WOOD TILE LAYOUT 4 - ,.,

,-.--r- i. 1,1 'l AREAS: AREAS:

CHEVRON ,-------- --,-·-·-- --,---- AREAS: AREAS: L: s

AREAS: AREAS: DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

SQUARE STAGGER

Accem,an_ce

5/12/2021 By Signing below, the customer acknowledges that he/she accepts and understands the above information.

HOMEBUYER SIGNATURE DATE

KHOVNANIAN \\ \ 4D BUILDER COMMUNITY/LOT DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

.HIM DADE K}Jovnanian• AM /S:t3 COMMNV Homes GALLOWAY RIDGE (KHGR) LOT .2-R) PLAN 3801

OWNERS SHOWER - TO 12' CEILING DRAWING IS CONCEPTUAL, NOT TO SCALE

TUB SPLASH - TO 12' CEILING 5/12/2021 BUYER APPROVAL DATE _

- -

-- -- ,..- -r--- -

-- " ,.,,- ---

,,.,,,,, t? ', ' '-

/ ,, ', /\

", I I ,_,,,,/ ' '\ \

y$ ,,, I I

KERDIMEMBRANE - NICHE (14.5" @ 50" AFF) - TILE TUB DECK, SKIRT, AND SPLASH

wALL TILE: 3 wau :;;. a G, 31,k- w 5M.cJL- ();)\ !k 9::>I::¼l\aoA\ps WALLGROUT: ':)(...\'5 . -.,

TRIM: O""'\\o \v d\ f\ CJ\Q{lJ'C\

FLOORTILE:J2o J'L, \ \h_-,. \ \\-z_ Y'<t't. - ,,..e_ FLOOR GROUT: {_p\7::) (o • \U..'2.:» -\: S\4'ct: DS lSLf\ \22.L\ c eeQ IG:,9s \j\ C)N U.C"I \ (o .,::. &A3 SHOWERDRAIN:

DRAWN BY: '-\ , \(u)Q-,Jl:,-- DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

l•RM DADE YT_Tovnanian· AHISJ3COMPAHV .... nl Homes GALLOWAY RIDGE (KHGR) LOT.$_ PLAN 3801

HALL BATH TUB -TO 10' CEILING DRAWING IS CONCEPTUAL, NOT TO SCALE BUYERAPPROVAL DATE 5/12/2021 _

KERDIMEMBRANE - NICHE (14.S" @ SO" AFF) - WRAP WINDOWS

WALL TILE: \ 1e l-\ be L..l.)(.L.\ , 2.L\\ Cbt:.> s:> WALL GROUT: ';t-\'? b lJ..)Q-::>y

TRIM: c h\\e:tYt)¾ T(-lf'\() ,e_ Co,

DECO: _)...

DRAWN BY: ,\..r- KHOVNANIAN HOMES **INSTALLER** CM2 CROWN - STANDARD GALLOWAY'·RlDGE I ( CUSTOM EP TO BE USED AS VA NCE ILOOF PLAN 3801 HOOD CAB. VALANCE AND DECO PANELS WILL BE INSTALLED BY TECH AT PUNCH. OPT GOURMET KITCHEN RUN CROWN STRAIGHT - DO NOT RETURN (CBT00001)

GARAGE LEFT ··c- -"fouT BACK OF OVEN** :i:!lU"' WF1_ 2 2- TS & PANS DRAWER (CBT00264

I SQ# D 8 SQ# WBMW3042 W3642 croo InO W2442-R W4842 A A ext to Cooktop

V 1D21 r\ c:\O B24-R B48 + 1 DOOR, + 1 DRAWER OCD31.5 6 B24-L • -- 0 A ... '-._,,.r

VENEER PANELS STD F3-96 ($fl RBS36 Jtl BF334 DOVETAIL DRAWERS STD OVEN CUT MICRO CUT S & PANS DRAWER (CBT00264) SOFT CLOSE DOORS STD 24 x x Next to Cooktop -1 DOOR,+ 1 DRAWER C\I -.t (\') ( \') u . m . 5-OPT TRASH ROLLOUT (CBT00040)

.®, -· -------------------- NO CORBELS

3a::

24- CABS PRON SINK M DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

1.5- LARGE 89 u. 2- SET@96" 005-H 2.5-CROWN 6" FOR APRON 4- PANEL 12- SC 3.25 - FILLERS 5-CM2 4-WOODTOP - LGOC 1 - DECO DOORS 9-TK96 0-OVEN CUTS - CUSTOM EP.75.1242 1 - CUTOUT BACK FINISHED ALL SIDES FOR OF OVEN CAB VALANCE 2-D B185PC 43.25 - BOXES 8 6,/172 X 1/2- ning Next to Sink - 1X2 END , . -OOR, - 1 DRAWER Hardware if Full Overlay +0 BOXES -- Doors Drawers

.1 - Pr P,r:>r nr::ow,r:>r DCC>fL--== u::no ? \J'\t:: \._µ Adl i mle n s i o n s _size designations Customer Sign Off: Designed: 4/5/20: given are subject to verification on Printed: 5/19/202• job site and adjustment to fit job X. conditions.(to) \L (l X. _ 4o --- - _ •·IO I•• I

.....

- J:S-11 i:;:::,,,--fl

--..,,,,,,,...

. I - ----------

..,,,ir- - " .- i,-

.-a- DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

i--- - -- --- ■ ..

c ::f \ : 0£-::->- '---\i 2-"' 9 0Le U\ 1' ID . \fil&r- :tF lit KHOVNANIAN HOMES .\ I \ •

GALLowAv Rl□GE ;:x)\ w ._j o\\y -i-<wd, ('\e d

PLAN 3801 ' OPT GOURMET KITCHEN (CBT00001) KHOVNANIAN HOMES GALLOWAY RIDGE PLAN 3801

GARAGE LEFT

OPTION WATERFALL EDGE COUNTERTOP (CTP01367)

( ' - ON SINK -H FOR APRON

v (') (') LL CD

NO CORBELS

144" DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

LL EDGE LY (CTP01367)** DELETE: - FBP34 DEL: - LGOC ADD 2 i.Open Next toSink ADD: ?ATE + .5 BOXES -1 C , - 1 DOOR, 1 DRAWER +0 XES

All dimensions _size designations Customer Sign ff: Designed: 5/18/20: given are subject to verification on Printed: 5/19/2020

\l\-\ job site and adjw'itment to fit job X. conditions.(to) x _ 4D DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

I□□ .....

OPT WATERFALL EDGE COUNTERTOP (CTP01367) . -. - KHOVNANIAN HOMES GALLOWAY RIDGE

PLAN 3801

GARAGE LEFT

OPTIONS

INSTALL AT 84 3/4" v 2

62"---- " S0#229 G WSC121 54 INSTALL AT 84 3/4" -3-96 USE F196 TO FILL IN 1/4" W1242 ON EITHER SIDE RW4212 F1-96 RW4218 F1-96 REF.2D.ICE42.SS

WF642 F3-96 EP3.24108-F P Ly BF334 EP3.24108-FPLY DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

PT 42" BUilT INREFER ( F OPT GOURMET (CBT00 6" VALANCE AT BTM OF RW4218

196 TO FILL IN 1/4" ON EITHER SIDE IN REFER (CBT00151) RMET STACKED (CBT00250) O ESSIONAL STACKED (CBT00397)

All dimensions _size designations Customer Sign Off: Designed: 5/18/20: given are subject to verification on Printed: 4/2/2021 job site and adjustment to fit job conditions.(to) @ f;S • IX \l\-\- t, x _ tfb i\ - - DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

- - - OPT 42" B ILT EFER (CBT00151) ET STACKED (CBT00250) OPT 42" BUILT IN REFER (CBT00151) SSIONAL STACKED (CBT00397) IF OPT GOURMET (CBT00001)

Note: This drawing is an artistic Designed: 4/2/20: interpretation of the general Printed: 5/l 7/202t appearance of the design. It is not meant.to be an,exact rendition.(to) \lJ-\-(,,tL KHOVNANIAN HOMES CM2 CROWN - STANDARD ON OPTIONS GALLOWAY RIDGE PLAN 3801

GARAGE LEFT

OPTIONS

WF 42 GO" f '/0 ONLY

WASH.STD DRY.STD + 3 CA'ss. \ 6 DOORS + HOLD UPPERS AT 58" HOLD UPPERS AT 58"

----------------------------- 121" u u

/ DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

lI + 3-CABS, + 4 DOORS, WASH.STD DRY.STD

BF334 + 3 DRAWERS + 3.25 BOXES

All dimensions _size designations Customer Sign Off: Designed: 4/2/20: given are subject to verification on job site and adjustment to fit job x Printed: 4/14/202«

conditions.(to) \L...\-\l,L x _ 40 -r-,.. --

□ .,,-- -.. •c· ,:si -z._

- - - - _ --- ._ . --- - DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

T BASE CAB WITHOUT SINK ,T LAUNDRY (CBT00009) KHOVNANIAN HOMES GALLOWAY RIDGE PLAN 3801

STANDARDS

GARAGE LEFT

----------143"·---------- 135•1

**CABS DO NOT CHANGE IF OWNER'S ULTRA SPA BATH IS OP BY OTHER se -CD21 s SELECTED (STL21381) •• -FH PPB30 -FH B33 CVS54X34.5 ,-5 BF334 - BF334

**DELETED WITH OPT BED 3 ILO DEN** (STL24069) DROP ZONE WOODTOP DELETED **CHANGES DIMENSION WOODTOP WITH THE FOLLOWING WHEN OPT HOV HUB OPTIONS: DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

SELECTED - SEE OPTS B39 CTP00 00550, PAGE** CTP0055 P00665, DROP ZONE CTP00 6,C P00901 BF334 BF334

ANITY WOOD-TOP-ANG 53• W X 25 112• DP

All dimensions _size designations Customer Sign Off: Designed: 4/2/20: given are subject to verification on _ x Printed: 5/ l 9/202t job site and adjustment to fit job .... i conditions.(to) x:..fu,. X. _ 4D -r---..... . -

G.AAP(UL TOP BY OTHERS eAe 6)

.... -- - - - ,. - ' -- -- DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

,,-- '- I ---. ........ I ...... - "'lJ ::- =::::±1 OWNER'S LUXURY BATt LINEN BASE

I >16 • DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

. -. tsN.

BA:) WOODTOP

ILO DEN (STL24069)** ,-

KHOVNANIAN HOMES GALLOWAY RIDGE PLAN 3801

GARAGE LEFT CM2 CROWN - STANDARD ON OPTIONS OPTIONS

,f--35" -------- ,t' I WF842 UXURYBATH **CABS DO NOT CHANGE (CBT00433) IF OWNER'S ULTRA SPA BATH IS SELECTED**

BF334 BF334 OPT OWNER'S BATH ILOS T00579) **Dale rd Owner's Bath** + 1 - + 2- + 2-

- .. ;•:,·· .

**offset plumbing** ,f--54 ·--,r ,f--39 --,r ♦@ 3/4" I ,f ------- 54¾" f DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

l awers • .BF331@3/4" BF33 • BF334@3/4"_

C) OPT RAISED VANITY OPT "AISE.!ot VANITY (CBT00586) - (C ORDER 34.5" H ORDt=R\34.5" H 0-FH

+2- CABS TL24069) -.25 - FILLER OPT .25 - FILLER ANK (CBT005·, \ -2-WOODTOP OPT BED 3 ILO DEN (STL24069) AT -DELETES LINEN BY POWDER -2-WOOD TOP POWDER +.5- LARGE -1 +O - 2 DRAWERS, + 2 DOORS .25- BOXES -1.75 - BOXES

All dimensions _size designations Customer Sign Off: Designed: 5/18/20: given are subject to verification on Printed: 5/19/2020 job site and adjustment to fit job x. _ conditions.(to) i\.\(oi X. _ tfO .. ---------------------------------

- DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

OPT BED 3 ILO DEN {STL24069) STL24069) - DELETES LINEN BY POWDER - WITH OP.PORAWER BANK {CBT00513) POWDER-

.:.

Finish Legend: 195- Brushed/Satin Nickel 180- Polished Nickel 905- Graphite 900- Matte Black 170- Stainless Steel

5/12/2021 143- Antique Nickel 140-Chrome BORB- Brushed Oil Rubbed Bronze Signature _ Date ..,...,....,...._ _,... Community JL\\bL- Lot BD

143 195 BORB 180 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

143 195 BORB 180

BP20596 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

JRM DADE K/-f 1·\11a11i,111 • I lo1m.·" CABINET HARDWARE LAYOUTS

llliIDlll19 CEMBIEII 11'4 THE DIWN9I FADNr

DOOR KNOB LOCATION 1HE IUIJII ISCENTEflEO ON lllE INSOE JIINT OF THE11111111 FRAM ,./ \' MAY

PULL LOCATION 1l!E AU IS cem:HBl ON THE DRAW-cA FFDIT FID,I TIP TD mrn:N AND LEFf10 RIGlfT

'' , \ I ' I

NOTE 1W NARFUN CRWIIEff FRN1S WHERE THE 6ElEC1Bl PUU. IS100 WIDE,

•• THE MATDINS KNm1 WU BE INSTAll.Hl

CJIAWERS (Ill CAIINElS THAT ARE Sf!AND WllER WILL HAVE 2 ICt«IIS CR PlJUS

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

INITIALS

DOOR PULL LOCATION THE Pill IS CENTERBI ON1HE wmnt 0: THE DIDI Fl!AME & M 9m 0: 1HE HANDLES IS I.NED lP wmt TIE Ell8E 0: 1M:DEUll

DRAWER PULL LOCATION THE PULL ISCENTERED 1W THE DRAW&! FRllll' RIIM lDP TO BIJl'TOl\l AND UFf 10 ll8fT

t«J1E ON NARROW OOAWER FRONTS WHERE THE 6ELEC1HJ Plll IiTOO WIIE, l1iE UATQIINB ICND8 Will BE INSTALLED

DRAWERS ON CABINETS ™ATARE 381 AND WICER WILL HAVE 2 IOOIS CJI PUUB

Acceptance

By signing below, customer acknowledges that he/she understands the above information.

5/12/2021

HOMEBUVER SIGNATURE

KHOVNANIAN HOMEBUILDER COMMUNITY/LOT

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA 4CM Communities

. ... ovnan1•an· GRANITE

Customer and General Information SAMANTHA GWAZDAUSKAS

206-229-6325 Mount

Additional Phone #'s

GALLOWAY RIDGE Additional Holes: STANDARD RO 12" left of faucet

Plan# 3801

AMY STRONG Backsplash: D Area: KITCHEN W/WATERFALL ISLAND

OWNERS BATH, HALL BATH, BED2 BATH, LAUNDRY

KITCHEN, VELVET

■I■■■■ ■11■1 ■■■ 1■111■1■■1■■11■■ 2+2cm (1-1/2") Standard Edge- STANDARD GROUP ONLY SLAB selected by contractor - No Customer approval required for Group 1 Granite □ Flat Polished 2+2cm or 1-1/2" Total Width(Profile)

2+2cm Lamination Approved

■I■■■■■■■■■ ■■ I 1■111■ 1■■ 1■■11■■ 2+2cm (1-1/2") Optional Edges· UPGRADE COLORS ONLY Customer to approve and sign off only on Granite groups 2 and 3 I I!] Flat Polished

I Approved

Notes: [email redacted]

KHOV EDGE DETAIL & SINK sheet GALLOWAY DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Builder: .i•RMGDADE YT Iovnanian· ..L l Homes 5/12/2021

UNDERMOUNT KITCHEN SINK: Option: rLU C> \1C\ Stvle: Kohler Vault Stainless Undermount Larae Slnale Bowl Sink Model#: K-3821

FEATURES: 9" Deep Bowl Rear drain Increases workspace in the sink and storaae space underneath Includes botom sink rack Premium l8-11:au11:e Stainless Steel Silent Shield sound absorption technology offers quieter performance

DIMENSIONS: Overall Size: 33" x 22" x 9-S/16" Bowl Size: 30-1/4" X 16-9/16" Bowl Depth: 9" Deep Bowl

FAUCET & ACCESSORY HOLE CUT DIAGRAM:

ftl j4-t/16"t03mm)

6-5116" (160mm) ---

□ SINK LOCATION:

..LI ----32' (813-1--------------- l f-18-&111" (465 mm>-- j

BUYER INITIALS: L (373-) NOTES:

l iHfl"OO DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Builder: K Hovnanian Homes .l•RM DADE Community: Galloway Ridge YT 1ovnanian· Plan#: 'c,0\ .i. IJl Homes Lot#: l-\o 5/12/2021 Date

UNDERMOUNT RECTANGLE BATH SINK: Option: YLU QOl.-\z; Stvle: Kohler Archer Undermount Bath Sink Model#: K-2355

FEATURES & DIMENSIONS: 3-3/4" Deeo Bowl (Water deothl Vitreous China Rectangle basin sink in White with overflow drain Overall Size: 17-5/8" x 13" x 3-3/4"

FAUCET CONFIGURATION DIAGRAM: INSTALLATION DIAGRAM: 4" Centerset Faucets:

' of ---- --72-1 J(64_mm) 9' 6-1rr (229mm) (165mm) [ 15-5(16' (389 im)

=-111-118' (29mm) &-1S'16' (252 mm)

,,_,.,.- """"1j" I (1' ""' Single Faucets: 14' 1 1 T 7-1rl" (191 mm) (366 mm) (333 mm) '

l k}tz_ 3/t/'Hol Y.1 3/B'C I 318" (10111111)

1-1 /4' Oullel I• I ,·=1:f- r·--,

4'(102mm) Sealant z:4i ,. .l..L11e 111111.1 . ,.5/8" •

MatlJle Sealant Wood S1andard lnstallalion ll\stalllllion

SINK LOCATION: O,HD9A, BUYER INmALS:

NOTES: DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Builder: K Hovnanian Homes -'•RMGDADE Community: Galloway Ridge YT 1ovnanian Plan#: 'bO\ .i ""'-I']'- Homes Lot#: L\t) 5/12/2021 Date

UNDERMOUNT OVAL BATH SINK: Option: Stvle: Kohler caxton Oval Undermount Bath Sink Model#: K-2210

FEATURES & DIMENSIONS: 4" Deep Bowl (water depth) Vitreous China Oval basin sinkin White with overflow drain Overall Size: 17" x 14" x 4"

FAUCET CONFIGURATION DIAGRAM: INSTALLATION DIAGRAM: 4" Centerset Faucets: Ct. °' F"l!mg I l2-1/2" (64mm) ---: :Jr,:;_) 16-1/4" (413mm) fc&r1nn>

1/2" Single Faucets: 1(13mm) 1I4" 1I3-1/8";T1I 1-1 1 ( 129 1 l !" W I I ) (1t ::4• ) (356mm) (3f_mm) ---------------------------------------- 1mn L----=- M)ADlainOullel 3/8" Hol I I I 3/8" Cold

V.- ::;); l.;ll.:r-1/2" (38r-'

MH"OO 4•(102 lffll) I /, W' Sealanl (16mm) Mmblalnslllllltion

Seamd Woodlnlllldan

SINKLOCATION:

BUYER INITIALS:

NOTES: - GE APPLIANCES a Halet company APL00134- Monogram Gourmetw/36" Hood Package- Gas

Model#: ZDT92SSPNSS

Monogrom Smart Fully Integrated Dishwasher ■ Model#: ZV36SSJSS

Monogrom 36" Stoinless Steel Professional Hood Model#: ZGU36RSLSS

Monogrom 36u Deep-Recessed Gos Cooktop (Noturol Gos) - Model#: ZEB1227SLSS

Monogrom 2.2 Cu. Fl Built-In Microwove Oven - Model#: ZTD900PSNSS

Monogrom 30" Smart Electric Convection Double Woll Oven - Approximate Dimensions (HxDxW): Approximate Dimensions (HxDxW): Approximate Dimensions (HxDxW): Approximate Dimensions (HxDxWl: Stotement Collectio in x 24 in x 23 3/4 in 18 in x 25 in x 36 in 3 1/4 In x 21 in x 36 In 14 in x 19 3/4 in x 24 1/8 in Approximate Dimensions (HxDxW): 3/16 in x 26 5/8 in x 29 3/4 m • The Monogram Statement Collection - • 510 CFM vertical exhaust • Precision knobs - With embedded • Built-in trim kit-Allows custom Polished stmnless steel, and • 2 halogen lamps with 4 lighting levels sapphire gloss illuminate each knob oppeoronce ond built-in convenience • The Monogram Statement Collection - hand-finished edges convey o sense of • Infrared worming lomp(sl making it easy to view and select heat • Gloss touch controls - For o high-end Edge-to-edge handles, polished solidity and beauty • Utensil rocks settings appearance and eosy cleaning stainless steel. and hand-finished edges • Advanced wash system - Designed to • Duol-flome stocked burners - Provide • 2.2 cu. ft. copocIty with 1100 wotts of convey o sense of solidity and beauty achieve the ultimate clean. this complete 140F simmer-to-rapid-boil power - Provides the maximum in • LCD controls - Allow you to adjust advanced wash system with over 90 flexibility on all burners: the burners ore cooking capacity and performance oven settings with little effort powerful Jets delivers complete washing sealed to the cooktop for eosy cleaning • Sensor cooking controls - • WiFi Connect - Perfectly in sync with o DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

coverage to every corner of the • High-output cooking - Delivered by o Automatically odJusts time and power busy lifestyle. Alexa or Google Home dishwasher 20,000 BTU tri-ring burner, total of for delicious cooking results con be used to control on orroy of oven • Third rock - Convenient and 62,000 BTUs functions from both 1ns1de and outside adjustable. this expansive third rock • Tri-ring burner - Versatile burner the home easily accommodates on entire flatware creates 20.000 BTUs of intense heot, collection. plus coNing knives, soup perfect for seoring, frying ond soute ing ladles and other cooking/seN1ng tools for the ultimate clean

Buyer agrees that K. Hovnanian Homes (The Company) reserves the right to substitute any and all appliance models with appliances that are determined to be substantially similar in terms of quality and value to the appliances originally selected by the buyer. Buyer acknowledges that appliance substitutions made by K Hovnanian Homes under the terms specified above will not cause an adjustment to the total Purchase Price of the home nor shall buyer have termination right in connection therein.

3.2.21 - GE APPLIANCES a Halet company APL00166 - Monogram 42" Built-In SxS Refrigerator w/ Dispenser Professional Style

Model#: ZISS420DNSS and ZKSS2H2PNSS Handles Monogram 42" Smart Built-In Side-by-Side Refrigerator with Dispenser

Approximate Dimensions (HxDxWl: in x 25 3/4 in x 42 in

• Advanced temperature management system with multi-shelf air tower - Provides even distribution of air throughout the refrigerator • Statement and Minimalist Collection Refrigerator Handles (sold separately) - Designed to enhance choice and customization, Statement and Minimalist Collection refrigerators do not come with handles. Handles must be chosen separately and ordered through a Monogram representative • Climate-control drawer - Allows you to express-chill beverages, express-thaw meats and select specific temperatures for perishable foods • WiFi Connect - Enjoy the convenience and freedom of wirelessly controlling functions from your smartphone DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

3.2.21 APL00284 - Top Load - Electric- Deep Fill - White

Model#: GTW840CSNWS Model#: GTD84ECSNWS GE® 5.2 cu. ft. Capacity Washer with SmartDispense GE® 7.4 cu. ft. Capacity aluminized alloy drum Electric Dryer Approximate Dimensions (HxDxW): with HE Sensor Dry in x 27 in x 27 in Approximate Dimensions (HxDxW): • SmartDispense™ Technology - An intelligent dispenser that holds up to 48 loads of 48 in x 30 1/2 in x 27 in DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

detergent and automatically dispenses the right amount. saving you time and making • Steam - Dewrinkle and refresh your laundry right in the dryer thanks to innovative laundry effortless. built-in steam technology. • Power Prewash - Get even the most heavily soiled items perfectly clean in a single • Built-in WiFi - Enjoy the ultimate in convenience and the latest in technology with the cycle that adds detergent. agitates, and soaks. then drains the dirty water and repeats ability to monitor and control your laundry from anywhere and receive real-time the wash process. notifications and updates. • Water Station - Pre-treat your clothes inside the washer with an integrated water • HE Sensor Dry - Prevent over-drying and get more wear out of your clothing thanks station that dispenses water and detergent together. or just water. all at your desired to innovative dual thermistor technology, that continually monitors temperature and temperature. moisture in the dryer. • Built-in WiFi - Enjoy the ultimate in convenience and the latest in technology with the • Up to 120 ft. venting - Maximize your dryer's performance with innovative venting. ability to monitor and control your laundry from anywhere and receive real-time designed to provide optimal airflow. enhanced drying ability. and flexible installation. notifications and updates. • Wrinkle Care - Spend less time ironing thanks to an innovative wrinkle care system • QuietWash - Enjoy a quieter wash and reduced vibration thanks to innovative that allows you to tumble clothes without heat to reduce creasing. Dynamic Balancing Technology. • Digital Touch Controls - Quickly and easily adjust your settings to do laundry your way using these sleek controls. Buyer agrees that K. Hovnanian Homes (The Company) reserves the right to substitute any and all appliance models with appliances that are determined to be substantially similar in terms of quality and value to the appliances originally selected by the buyer. Buyer acknowledges that appliance substitutions made by K Hovnanian Homes under the terms specified above will not cause an adjustment to the total Purchase Price of the home nor shall buyer have termination right in connection therein. 3.2.21 17T Tovnanian· ..I. nl Homes Lights

Nora 6" Round Surface Mount LED Light NLOPAC-R6509

Garage Interior - Florescent Light White Fluorescent Box Light LED Round Flush Mount Integrated LED 7 3/ 4" Diameter At Pantry, Laundry Room, Water Closets, 3" Height Owners Suite WIC, Secondary WIC 48" Overall Length DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Recessed Can Lights at Hall Ceiling, Foyer, Kitchen Standard

P7186-30EB

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Lights

Progress Lighting P5622-2030KG Tall Single Light LED Energy Star Outdoor Wall Sconce DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Front Entry Door Rear Patio Recessed Can Lights Standard

SMmmit ilt G IIPW Y Ri g 11.13.20 1Z_TTovnanian· "Wagne· ..I. nl Homes Dillon Garage Door

,. DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

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SMmmit ;tt illlQWilY R.i gf! 11.13.20 YT Tovnanian· ..1.. "-_Ql Homes Garage Door Opener ½ Horsepower Belt Drive Garage Door Opener with Integrated Wi-Fi

Special Features Model 2128

• Powerful DC motor allows for quiet operation with Soft Start & Stop control. • Opening speed up to 7.0· per second.+ (Operates residential sectional doors up to 8' high.) • Steel reinforced belt or chain drive - choose the drive option that best fits your needs. • Strong C-channel rail design that also helps conceal the rotating belt or chain for better aesthetics. • Auto-Seek Dual Frequency system automatically seeks the best frequency between 315 or 390 MHz in DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

which to operate, depending on any nearby frequency interference source. • Light is positioned toward inside of garage instead of toward garage door to give illumination where you need it most. Genie LED bulb recommended (60 watt max if incandescent used.) • Pre-programmed remote is ready to use right out of the box. (Simple steps to change programming if desired.) Wireless Keypad Included "Two Transmitters included

Mmmit pt µ IIPW Y Ri ge 1.28.21 YT Tovnanian· Honeywell ..,_ '1..fll Homes Thermostat

TH6220WF2006

: + .... DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

...................................... Menu Fan

The T6 Pro Wi-Fi offers functionality that's easy to use and smart features that are easy to love. Program it based on the homeowners· schedule, or let it adapt to their life as plans change. Homeowners can adjust it from anywhere using a smartphone or tablet. ensuring maximum comfort when at home and energy savings whether they are home or away.

SMmmit at allPW Y Ri ge 11.13.20 YT Tovnanian· ..l.. l Homes RloMi. Tankless Water Heater DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

RUR16oi Sensei condensing unit with an internal recirculation pump 1.1mmit t llow v Ridge 11.13.20 ..I.. n 17T Tovnanian l Homes --'.PROGRESS 'LIGHTING'"

Interior Light Fixtures - Debut - Graphite

Dining Area Bathroom Fixture {per plan)

'{ DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Brushed Nickel

4mmit t lloway Ri ge 11.13.20 IT T0vnanian· .i. fl'- Homes Indoor Ceiling Fans w/ Light Kit

52· Brushed Steel w/ S1 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

..- terior Fans dudes 7787300 Wall Control for fan and light

1: lade P2530-30 w/ P2602-l!0 Ootion SMmmit t µallRway Ri g 11.13.20 CT 10vnanian· ..L l Homes 54" Outdoor Ceiling Fan DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Exterior Fans Includes 7787200 Wall Control for Fan

54" Minka-Aire Black Iron w/ Aged Iron Blades- F589-BI/AI

l'mmit at GallQwav Ri g 11.13.20 THE BOLD LOOK k'TJovnanian· OFKOHLER. .L nl Homes Kitchen Sink

Kohler VaultT"" Stainless Steel Undermount Single Bowl Sink X 22 X 9 5/ 16 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

K-3821-4

4mmit ;tt itllPWitY jqge 11.13.20 17T Tovnanian· (:IOMOEN. .L "-fll Homes Kitchen Faucet

Align Arbor Arbor Single Handle Spring Pullout Spot Resist Stainless One-handle pulldown One-handle pulldown Motion_Sense DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Matte Black 5923BL 4mmit At allPwav Ridge 11.13.20 IT Tovnanian· tl(JMOEN. ..L l Homes Kitchen Faucet Arbor One Handle Pulldown Spot Resist Stainless DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

The Badger 5 offers the following features: • ½ Horsepower Heavy Duty Motor (Quiet Dura-Drive Induction Motor) • Rugged Galvanized Steel Construction (For Disposer Durability) • Space-Saving Compact Design

S4m,nit !It µ!IIIPW!IY Ri!'.Jg 11.13.20 IT Tovnanian .i. nt. Homes ♦ PENTAIR

Water Softener System

FEATURES/BENEFITS

• Simple. electronic system for easy programming: maintains settings during power outages • Automatic bypass for uninterrupted water flow to the home during regeneration • Singular. rotary disc seal for longer life and lower maintenance • Self-cleaning brine injector reduces maintenance • Safety valve prevents brine tank overflow • Highly-efficient. chlorine-resistant resin for longer life DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

• Demand-initiated system regenerates. when necessary. based on water usage. saving salt and water • 1.0. 1.5 and 2.0 cubic foot capacities available to meet household demand requirements

ption PLU3027

µmmit Ai q IIQW Y Ri g 4,19.21 THE BOLD LOOK IT Tovnanian· OFKOHLER. i nl Homes Vanity Sinks

Kohler Archer® KohlerVox® 19-7/8" X 15-5/16" 23 X 18-1/8" DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

K-2355-0

4mmit t µ IIPW Y Ri ge 11.13.20 IT 10vnanian· ta:JMOEN. .1.. n.._ Homes 10" Rain Shower Head

. .. ·' • •• • • •• Option PLUOO\IO n Separate Valve s1}(p - Chrome

609 on Separate DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Option on Separate Valve ubbed Bronze

• Must Select O Lumb for Rain Shower Head S mmit ;1t allowav Ri g 11.13.20 171 Tovnanian tl(JMOEN. i "-fl'- Homes Bath Faucets & Accessories - Gibson Series

24" Towel Bar YB0424BN

Paper Holder YB0408BN DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Vanity Faucet T6142BN

Robe Hook YB0403BN Shower Faucet T2902EPBN

Bathtub Deck Tg61BN

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.i. t. Homes Hall Bathtub

Ensemble Tub White 71121110-20 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

arbl.o 5,wr dll o=FaTile Surroun:

4mmit at µallpwav Ridge 11.13.20 THE BOLD LOOK 171 10vnanian· OFKOHLER. .1...,._Ill Homes Owner's Luxury Bathtub

Kohler Underscore® Drop-In Rectangle 66" X 36" DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

K1136-o

S4mmit at Gallqwav Ri i!! 11.13.20 !STERLING! YT Tovnanian· A.............. CQmAHf

..I. nl Homes Toilet Sterling WindhamTM Comfort Height® w/ Proflo PFTSEC2000WH seat DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

402322-0

$ mmit at allQway Ri g 11.13.20 YT Tovnanian· lHERMAITRU. .I.. nl Homes DOORS

Cherry

Natural Oak DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Walnut

CCR8222 CC86o

S mrnit t G !IQ\,Y Y Riqg 11.13.20 YT Tovnanian· KINilcset. The Beauty af stren.,ht ..L '-- Homes Door Hardware

Dakota Ashfield Vancouver

Satin Nickel DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Venetian Bronze Venetian Bronze

Iron Black Bright Chrome

Bronze

tion Mmmit t 11.13.20 YT Tovnanian· .i. "-Ill Homes hl1 MASONITE. Interior Door DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Lincoln Park Option TJMVI00282 -s" Option TRM00367 - 0500-8'

S mmii t µ,allQwav Ri g 1.20.21 IT Tovnanian· KIAlilcset Homes The Beauty of stren,th, i nl

Door Hardware

Dako w/ Tustin IOlfirior Lever SatiA"'Nll\kel

Kwikset Handlesets Feature

·Features SmartKey® Re-key Technology

• ANSI/BHMA Grade 3 Certified Quality & Security DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

• Full 1· Solid-Core Throwbolt

• Lifetime Mechanical Warranty

S mmit cit c!IIQWclY Ri ge 11.13.20 YT Tovnanian· ..1. l Homes Fireplace at Patio DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

------:_::::=a.._ c:....o. urtyard-36 ODCOUG-36T Option STL00183 - ith traditional brick interior. standard log se 1nless-steel safety screen and wall switch

SMmmit ;:It µclllQWi:IY Ri g 11.13.20 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

.lftMCDADE K --J,v11;111i -t11 J loJJt(. CONSUMER AWARENESS FOR CERAMICDLE Ceramic tile is available in various sizes, textures and colors and due to irregularities in size, grout joints may vary in size. Any unevenness in a subfloor may cause a less than perfect ceramic tile installation and the larger the tile, the more difficult a perfect installation becomes. Any tile larger than 1.3" x1.3" tends to be uneven and therefore an edge may be visible or may befelt some while walking on thefloor. The edges on a "Red Bisque" tile may be visible as they are not glazed. This especially can occur in tiles larger than 13" x 13".

PLANKED TILE When selecting a planked tile, we must deal with the visual aspect. The smaller width of the plank, the more visual the grout joints will be. Depending upon the time of day, you could see "shadowing" across the grout joints. Some people find this unacceptable. This is a result of several variables - tile selection, lighting, and layout. We are not prepared to assure you this will not happen in your home; this is a choice you must make. Plank Tiles are meant to replicate a wood floor look, therefore will have degrees of roughness and sheen. Sometimes the finish is uneven, meaning you will see areas with little or no sheen, and other areas with a higher sheen level. This is not a manufacturing defect, but a characteristic of the tile. Also, the heavier the surface texture, or more "matte" the finish, the more cleaning may be necessary. Both items cause dirt and fur to adhere more than a high sheen finish. It's the difference between cleaning a stucco finish and a glass window.

IHAVE INSPECTED THE FLOOR INSTALLATION IN THE J.R.McDADE SHOWROOM AND ACCEPT THE POSSIBLE UNEVENESS OF THE TILE INSTALLATION

Trim pieces for ceramic and porcelain tiles used in countertop and wall applications will vary from the field texture. shape and pattern. since they are produced at different times. Ceramic tile can scratch and chip. Chipping can occur when sharp or heavy objects are dropped on ceramic tile. All handmade tile will have variations in color and molding body including uneven edges, slight variations in size, and some warping in the moldings. Some Handcrafted tiles will have black dots that are produced in the glazing process. These are inherent in the tile and not considered a defect. Crazing is also inherent and does not affect the tile performance in any way.

GROUT J. R. McDADE CO. LLC does seal grout as an option and is not included in the price. Grout may not be sealed for 10-21 days per the manufacturer's instructions. Grout sealed prior to drying completely may discolor or "powder". We recommend use of our professional sealing company. The use of a dark grout with a light tile may result in the grout adhering to imperfections in the tile. This situation is not evident when you inspect the tile sample in showroom. Due to the manufacturing process, the tile which is installed in your home may contain imperfections than the sample you are shown, and the grout may affect the appearance of the tile. We recommend you utilize a grout which will blend with the tile.

Grout colors will vary from the samples due to variations in temperature and humidity at the time of grouting. Grout is subject to some shading or variation in color throughout the installation because it is a cement-based product and must go through a curing process. Small hairline cracks may develop in your grout due to seasonal changes, normal settling of your house. There is no way to eliminate hairline cracks and, since it is not structurally significant, are not considered an installation defect. Grout cracking is a maintenance issue and can be repaired with extra grout or sanded caulking that matches the grout. Due to shifting and settling of new homes, the grout between the backsplash and the countertop deck is susceptible to cracking. Installers will caulk the joint at the initial installation. Exact layouts are determined by the tile setter at the time of installation and are governed by the actual size and shape of the tile, the exact dimensions of the areas to be covered, and guidelines established by the builder. Locations of grout joints may vary from job to job based on individual layouts, and the size and shape of the tile. The installer will try to minimize cuts by adjusting the joint size, if possible. We CANNOT lay tile without grout. _

GROUT JOINTS All tile grout joints can vary. We set as standard 3/16" joints but due to tile sizes and layouts, jobsite concrete subfloors, grout joints can and will vary. Below are examples of what we will need to do to meet our allowances of install.

Tile Variance + Grout Joint size = lippage allowance If Tile cupping is 1/32 " - GJ to be 1/8" to 3/16 " - Our lippage allowance is 1/32 " ( 1 credit card ) If Tile cupping is 1/16 " - GJ to be 1/4" or more - Our lippage allowance is 1/16 " ( 2 credit card ) If tile cupping is 1/8" - GJ to be 3/8" to ½" - rrlu:it be pre-approved in writing by purchaser prior to install

1.1.21 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

CONTROL JOINTS There are control joints in concrete floors which may cause ceramic tile & grout to crack. Non-standard areas usually contain these control joints and if you choose to put ceramic tile flooring products over a control joint, you may experience cracking which is not warranted by the Builder or J.R. McDade Co. LLC.

DISPLAY SAMPLES Samples are a representation of color, texture, shading, graining, and finish of the tile to be delivered, but do not imply or guarantee an exact match. Samples you have ordered (when selecting fabrics, paint, etc...) should not be used as an exact representation of the material that will later be installed. Hand sorting and selecting of material is not allowed.

DYE LOTS Ceramic Tile and grout colors may vary slightly from dye lot to dye lot and the actual flooring when Installed may, therefore, vary from the sample.

TILE SHADE VARIATION Tile comes in countless colors, textures shades and variations. With any fired product you will get different variations in the finished product and variations within every production run as well. The variation rating system indicates the level at which a tile's color, tone and texture will vary from one piece to the next.

Vl = Uniform Appearance: Differences among the pieces from the same production run are minimal.

V2 = Clearly distinguishable texture and/or pattern with similar colors.

V3 = While colors present on a single piece of the tile will be indicative of the colors to be expected on the other tiles, the amount of colors on each piece may vary significantly.

V4 = Random color differences from tile to tile, so that one tile may have totally different colors from that of the other tiles. Thus, final installation will be unique.

Urufom1 bctrem<' Appearar,ce Varrat,o,,

listed below are the tile products you have selected for your new home along with the shade variation of each tile series.

TILE SELECTION VRATING

Acceptance JR McDade LLC warranties all installations for 2 years from completion date. By signing below, customer acknowledges that he/she has read and understands the above information. Customer also agrees that he/she has received their maintenance and warranty brochures. 5/12/2021

HOMEBUYER SIGNATURE DATE

KHOVNANIAN BUILDER COMMUNITY /LOT

1.1.21 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

lffMGDADE TILE CARE

Routine care Contaminants and spills on a glazed ceramic tile are, generally, easier to clean then other, more impervious surfaces. Glazed tile products should be cleaned routinely with an all-purpose, non-oil-based household or commercial cleaner. The product should also be grout joint cleaning compatible. The type of production may vary depending on the tile application and use. A multipurpose, spray cleaner, which removes soap scum, hard water deposits and mildew designed for everyday use, can be used on wall tile areas in residential baths and showers.

The entire area should be cleaned and scrubbed with cleaner solution using a cotton mop, cloth, sponge or non-metallic brush. The entire area should be rinsed with clean water to remove any cleaning solution residue. Remember that you should sweep or vacuum floor areas prior to cleaning to remove any dust or debris. Routine cleaners should never contain acids or ammonia. Acids can damage the grout and the glazed surface of the tile and ammonia can discolor the grout.

Glass Tile For routine cleaning, use any non-abrasive cleaning compound recommended for either glass or tile.

Metal Tile Use a non-abrasive household cleaner. Do not use scouring pads, steel wool, sandpaper or other abrasive products. Avoid cleaners containing ammonia or bleach.

Always test in a small, inconspicuous area while using a new cleaner to ensure compatibility.

Grout care Grout is the material used to fill the spaces between the individual tiles. Most tile installations use cementitious grouts. This type of grout could be sealed after installation to prevent the color from staining. Only the grout should be sealed, not the tile itself. Sealing the grout will not prevent surface build-up or discoloration of the grout. Grout needs to be cleaned on a periodic basis to remove any surface build-up. Routine grout cleaning can be done with a daily concentrated household cleaner depending on the application. When heavy duty grout cleaning is required, you will need to use a professional strength Tile and Grout Cleaner that can remove grease, soap scum, body oil, mildew stains, algae and synthetic or acrylic waxes from the grout joints. This type of product can be purchased from most Home Centers.

When grout has been stained to the point that it cannot be maintained or returned to its natural color, you can return the grout back to its original color or any other color through the use of #grout stain". These stains are epoxy-based products that are specifically designed to penetrate the grout and seal the surface with a permanent color. Once the grout has been stained there is no need to seal it any further with any penetrating/impregnating sealers. Prior to staining, the grout joint should be cleaned thoroughly to remove any dirt, oils, grease or sealers with a professional strength Tile and Grout Cleaner.

ACCEPTANCE By signing below, Buyer acknowledges that he/she has read and understands the above information

5/12/2021

HOMEBUYER SIGNATURE DATE

KHOVNANIAN BUILDER COMMUNITY/LOT DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

l+JIMGDADE CONSUMER AWARENESS CARPET. BERBER. & PAD

CARPET Seams and foot printing show in almost all carpets. Seams are most likely to be visible in new carpet installed in homes without window coverings or furnishings, especially in areas with the greatest amount of light. Seam visibility usually decreases with time and with the reduction of light exposure once window coverings are installed and furniture is placed. Seams are especially visible in Berber and loop type carpets due to the nature and texture of the carpeting itself. We cannot guarantee invisible seams, we guarantee high quality workmanship. Crushing and matting are prevalent to some extent in all carpeting and is usually caused by heaVY, concentrated foot traffic. This is not considered a manufacturing defect and can be generally eliminated by keeping your carpet free of dirt and grit and by vacuuming with proper equipment at least 4 to 5 times weekly in most heaVY traffic areas. Berber or loop type carpets have a continuous yarn type construction. If something hooks on a loop and pulls it loose, the carpet will unravel easily if the loose loop is not clipped or secured immediately.

12FT & 15 FT BERBER AND/OR CUT PILE CARPETS Some Berber and/or Cut Pile carpeting is available in both 12 ft and 15 ft widths. We will install 15 ft width Berber and/or cut pile carpeting if the carpeting is available in 15 ft width AND can be delivered to meet the installation date, otherwise 12 ft Berber and/or cut pile carpeting will be ordered and installed.

STAINS No flooring is totally staining proof. Stain products are warranted by the fiber producers, not the builder, J. R. McDade Co. LLC or the carpet manufacturer. In no case do they nor do we guarantee any carpet to be stain proof. The maintenance instructions supplied by the fiber producers should be read thoroughly to understand cleaning procedures and limitations.

StainProduct: -z._X. Warrantedby_ ....... ...... ,..,. _

DISPLAY SAMPI F$ All types of floor covering are subject to variations in color, texture shading, and marking. The samples provided by Fairfield Homes and J. R. McDade Co. LLC are intended only to suggest the product to be delivered. An exact match is neither implied nor guaranteed. Carpet colors may vary slightly from dye lot to dye lot and the actual flooring when installed may, therefore, vary from the sample.

PAD Carpet cushion is necessary to form a good foundation that absorbs the impact of foot traffic and provides a comfortable feeling under foot Color of carpet pad will vary from shipment to shipment and does not determine quality.

ACCEPTENCE By signing below, customer acknowledges that he/she has read and understands the above information. Customer also agrees that he/she has received their maintenance and warranty brochures.

5/12/2021

HOMEBUYER SIGNATURE DATE

KHOVNANIAN &fL 1-D BUILDER COMMUNITY/LOT 1.1.21 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

J MGDADE KJ/onmnh-m J /,_,Hi<

CONSUMER AWARENESS FOR HARDWOOD FLOORING

Floating Installation method- ----\' Nail and Glue Installation method Initial Initial

Hardwood flooring is a natural product and is subject to several concerns. There may be color variations in the wood product. Due to climate conditions in the area, the flooring product may "dry out" causing squeaks, cracks, and shrinkage. Wood flooring is susceptible to discoloration and warping caused from liquid settlement or spillage. Moisture may also hydrate through a concrete floor causing discoloration or warping. Scratches and dents can occur. Special attention should be given to the care and maintenance of a hardwood floor. We recommend that you follow the manufacturer's specifications. "Whitewash" floors require critical attention to maintenance because wear patterns become obvious. With exposure to light and oxygen, wood colors can and will change over time. This is considered normal and not a defect. Selecting window coverings immediately can help to prevent this. Areas of wood that are covered with area rugs and/or furniture will age differently than those areas which are exposed.

ACCLIMATION TIME Acclimation is required for hardwoods. This means the wood will be delivered to the jobsite to allow acclimation per the manufacturer's requirements. At that time, the wood becomes the property of the contracted party and they are liable for any damage or loss. HVAC must be on the entire time the wood is acclimating and kept to a temperature range specified by manufacturer.

STANDARD INSTALLATION The standard installation has quarter-round trim abutting existing baseboard and cabinets. If the surface condition of the concrete has minor irregularities, these may affect the levelness of the wood surface. There are industry tolerances regarding the acceptability of these irregularities.

DYELQJS Hardwood flooring colors may vary slightly from dye lot to dye lot. An exact match to the showroom sample is neither implied nor guaranteed and when installed, the actual flooring may therefore vary from the sample. Trim pieces may not always match the floor, as they are produced at different times. Natural wood and graining vary.

CONTROL JOINJS There are control joints in concrete floors, which may cause the wood floors to rise. Non--standard areas usually contain these control joints and if you choose to put wood flooring products over a control joint, you may experience this condition. It is not warranted.by the builder or J.R. McDade Co. LLC.

WARRANJY. CHARACTERISTICS,CARE ANDMAINTENANCE Wood is not recommended in Bathrooms or Laundry rooms. If you choose to have wood in these areas, J. R. McDade Co.LLC is not responsible for any moisture related problems. Hardwood is a product of nature and contains natural variations in color, texture, and imperfections consistent with natural materials. Your hardwood floors are manufactured in accordance with accepted industry standards, which permit variations and natural imperfections. These variations and imperfections are accepted inherent qualities of hardwood and are considered enhancements to the beauty of the natural material. Buyers should also be aware that the prefinished wood product selected might not match the cabinets or staircase components in their house or any custom built-ins they may have purchased. Do not expect a tabletop finish in your prefinished floors. Wood is a natural product and varies from piece to piece. Remember that it is not fabricated. It is milled from a tree and will have grain and color variations consistent with the grade and species of flooring selected. Because each piece is different in terms of grain, it is impossible to achieve a completely flat surface. Despite the term 'hardwood', this flooring will indent. The finish that is applied will not prevent the dents. Medium to high gloss finishes will accentuate the appearance of dents, scratches, swirl marks from buffing, and everyday wear and tear. General maintenance for your hardwood floors includes regular vacuuming, sweeping, and buffing as needed. Hardwood floors should be cleaned using recommendations and products specified by the manufacturer. Dry and/or wet mopping is not recommended. Dirt

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

is the worst enemy of hardwood flooring and it shows more on light colored and/or white stained hardwood flooring. Scratches are more apparent on darker flooring. Frequent cleaning is required. To protect wood, use flat rollers on chairs and rubber or felt tips on feet of chairs, tables, etc ..... Do not drag furniture or other heavy objects across your wood flooring without a pad.

ACCEPTANCE By signing below, customer acknowledges that he/she has read and understands the above information. Customer also agrees that he/she has received their maintenance and warranty brochures.

5/12/2021

HOMEBUYER SIGNATURE DATE

KHOVNANIAN )L_\,\C:,--<L J.fC) BUILDER COMMUNITY/LOT

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

CONSUMER AWARENESS ENGINEERED QUARTZ CQUNTERJOps Quartz countertops are man-made engineered stone countertops formed by combining ground quartz (a naturally hard mineral) with resins, polymers and pigments. The quart is usually 93%+ of the total materia,I. The combination of the materials forms a very hard granite-like surface. The appearance depends on how the quartz is ground: coarsely ground quartz products a flecked appearance, while finely ground quartz produces a smooth look.

These countertops are extremely hard and durable, virtually non-porous and stain and crack RESISTANT. You do not have to seal, cleans relatively easily (depends on product purchased) and comes in a wide range of colors and patterns. There are also some factors which you need to be aware of when purchasing this product.

Honed/Suede Rnishes: These surfaces usually require more daily care to maintain their appearance. So please be aware marks may be left from items on the countertop and elbow grease with a soft scrub cleanser may be required to remove those marks. Please refer to your #care and maintenance" instructions or contact the manufacturer for further instructions. (.INmALS)

Not Immune to Damage: Quartz is a hard material but is not immune to chipping. They'll take the everyday normal use but they're not indestructible and can chip and crack if hit hard enough.

Not Heat Tolerant: Do not put hot pots or pans down on your countertop. Heat will change the chemically composition of the surface and product white spots or #waves". You'll need to use trivets or hot pads to protect the surface.

Not Seamless: the size of the slabs determines the layout for each area, so you may see a seam in a location where the countertop turns or if the length is longer than the slab.

Sensitive to some Household products: they can be damaged from exposure to chemicals that have a high or low pH, like heavy duty cleaners, bleach and others. The manufacturer's care and maintenance instructions should spell out what to watch out for. You'll find these at the website notated below. tf you don't have a computer, please let us know and we"ll print out for you.

Not Scratch Proof: Aside from diamonds, quartz is the hardest material around. But that doesn't mean your countertop will NEVER scratch under any circumstances. Remember, it's made up of a small percentage of resin material that binds the quartz crystals together. tt·s a good habit to keep a cutting board handy to cut on.

Change in Color: The resins that are included in the slab may break down in UV light over time, so your quartz may change color. On average it takes less than a year of daily sunlight for the quartz countertop to change color. Window coverings on glass that will expose the countertop to UV light will provide some protection in keeping the color true.

Streaking on Surface: Streaks are normally caused from soap residue or other cleaning products. If you use just water and a soft cloth, they should disappear. If they persist, please reference your #care and maintenance" instructions or contact the manufacturer for further instructions.

Display Samples Samples are a representation of color, texture, shading, graining. and finish of the tile to be delivered, but do not imply or guarantee an exact match. Samples you have ordered (when selecting fabrics, paint, etc...) should not be used as an exact representation of the material that will later be installed. Hand sortingand selecting of material is not allowed. Dye lots will vary.

ACCEPTANCE By signing below, Buyer acknowledges that he/she has read and understands the above information. Buyer also agrees that he/she has received their Warranty information. 5/12/2021

BUYER SIGNATURE

KHOVNANIAN BUILDER COMMUNITY/LOT 1.1.21 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

JRMCDADE

(J\"l!,tlJi:tll I J.. ·,r: ... ENGINEERED QUARTZ CARE AND MAINTENANCE

• Common household spills - such as, tea, coffee, lemon juice, soda, fruit, vegetable juice, olive oil or grease spills - are easily removed and the surface restored to its original appearance.

• Honed or matt finishes are more sensitive to grease or fingerprints and may require extra care during routine cleaning.

• Quartz is one of the hardest materials in nature, which is your assurance that your quartz surfaces will not easily scratch or chip. The use of a cutting board is nevertheless recommended.

• To maintain the natural beauty of your quartz surfaces, do not place hot skillets or roasting pans directly onto the surface but use a trivet instead.

• For routine cleaning, use a damp cloth or paper towel and, if necessary, a small amount of mild soap. Once clean, rinse and dry surface thoroughly. • For stubborn or dried spills, use a nonabrasive cleaning pad such as a white 3M Scotch-Brite• scrub pad combined with a small amount of mild soap or specialized stone cleaner.

• Avoid exposing quartz surfaces to chemicals and solvents, especially paint removers or furniture strippers containing trichloroethane or methylene chloride. Keep nail polish remover, bleach or cleansers that contain bleach, bluing, permanent markers or inks. While casual exposure to alkaline materials will not damage quartz surfaces, highly alkaline (high pH) cleansers are not recommended when cleaning quartz surfaces. If any of the substances listed above come into contact with quartz surfaces, rinse the exposed surface immediately and thoroughly with plenty of clean water.

• Do not use strong abrasive and/or alkaline cleaning products. Always follow the manufacturers' dilution instructions and recommendations. 5/12/2021

HOMEBUYER SIGNATURE DATE

KHOVNANIAN BUILDER COMMUNITY/LOT DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

SIGNATURE ------- mi cd ontinent DATE SUBOIVISION==lL.=j\:: eo.: ======= CABINETRY LOT# 0 Zl

CABINET SPECIFICATIONS:

FULL OVERLAY DOOR STYLES WITH WHAT IS CALLED FRAMED CABINET CONSTRUCTION FULL OVERLAY MEANS THAT THE DOORS COVER ABOUT 5/8" LESS THAN THE CABINET WIDTH SO THERE WILL BE APPROXIMATELY A¼" SPACE FROM THE OUTSIDE OF THE FACE FRAME TO THE EDGE OF EACH DOOR, THERE WILL ALSO BE A SPACE BETWEEN DOUBLE DOOR CABINETS OF ABOUT 1/8" AND THESE DIMENSIONS MAKE UP THE 5/8''. (most confusion on the term "full overlay" comes from frameless cabinet construction where the doors do cover more of the cabinet)

BUTT DOORS THIS TERM REFERS TO THE DOORS COMING TOGETHER, AS EXPLAINED ABOVE, WITH A 1/8" TO 3116th GAP BETWEEN THEM AND THIS HAPPENS ON CABINETS THAT ARE DOUBLE DOOR CONSTRUCTION IN 27", 30", 33" AND 36" WIDTHS. CABINETS TBATARE 39", 42", 45" AND 48" WIDE ·······-··········-- .......................-..WILL H VE..A ½' GAP AND WILL HAVE A 3" WIDE CENTER..............- ......-.............. . STILE THAT GIVES THE OVERALL CABINET STABILITY. IT IS VERY IMPORTANT TO UNDERSTAND THE DIFFERENCE AS THERE CAN BE A 3/8" DIFFERENCE IN THE SPACE BETWEEN DOORS FROM ONE CABINET TO ANOTHER IN YOUR KITCHEN.

WALL CABINETS WALL CABINETS THAT ARE 30" IDGH, OR 84" FROM THE FLOOR TO THE TOP OF mE WALL CABINET, ARE THE SAME AS THE ABOVE BUT IF 36", 39" OR 42" IDGH WALL CABINETS ARE SELECTED A 45" WIDE CABINET WILL HAVE 3 DOORS (NOT 2).

WHITE CABINETS WHITE CABINETS WILL HAVE A MAPLE NATURAL INTERIOR AND THE BOTTOM OF THE WALL CABINETS DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Butt Door (BD) Double Door Cabinetry Options Available on Wall, Base/Vanity, Tall

Butt Doors - 80=+5% Standard Conhgurabon

leftdoor

Plan view section of doul:le doer cabinet 27" - 48' w:de.

• Butt dools are avc11!ab!e on select cabinets 24-36, 48' wide. 48' Ylide butt dOO( cabinets will still have a center stile and Floating Mull:on • FM:+$106 list vlill have 4 doors. • Butt doors are not available on top hingecabinets. #i. L•lt_doc_,_ _,R.. R_ight_doot _,

Plan v:ewsecbon of doub!e door cabinet 27' - 36" wide with FM option.

Floating Mullion (FM) Sp:;I floating Mullion - SFM=+Sl06 lisl Split Floating Mullion (SFM) Ava,lable on l'la/1, Base/Vanity. Tall -e--lert-door_-ec:;=t •-R-ight-door dJ-,

• FM ard SFM arP. v 1f:II)! on cal)inets 24-36, 48' wide in any standard height Flan iew secuon oi doucIedcor cabinet u· - 36' \•,ide 1•,ith SfM option. 48' widefloating mullion or split floating mulf.cncabinets will still have a cent , stile and wmhave 4 doors.

Floating Mullion - FM:+$106 list Butt Door Option • +5%

rr lift door Right door II

Plan view section of double door cabinet 24' - 36' wide \' lh BO option.

Split FloatingMullion• SFM:+$106 list '.:l.i ;r. A W ,T;_,: _;.r.;.,i.i,1 ·e· ·-• 11a· • • 11a·

Aif rr.:Jsuretr,tn:S ,,, app,o,,nw:tJ dv1 rot•pJr.5<1;,n ar.d ccnlrl':t<"' cl t:ce<s a:>d5&i,;r<:Jrcn rr/ rzr.,:t; S'iM vwr.c• is lo te t1r;,clad

M4 DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

CABINETRY CLEANING AND CARE

WOOD FINISHES GLASS AND GRILLE DOORS DUSTING Commercial, ammonia free, glass cleaners can be used Dust cabinets with a soft lint-free cloth. to clean the glass. The glass can be cleaned while mounted on the door or it can be removed for better SPILL access. Clean spills immediately. Use a clean damp soft cloth and mild soap if necessary. Wipe dry with a clean soft When cleaning mounted glass, be careful not to damage lint-free cloth. the fmish of the door and cabinet parts. We suggest you do not spray the glass cleaner directly onto the glass as CLEANING it may seep into areas behind the mullions and could Simply wipe the surface of your cabinets with a clean discolor the wood. Instead, spray a small amount of damp cloth, and then dry. To remove general soils or cleaner onto a lint free cloth or paper towel, then wipe grease use suds from a common dish washing liquid and the glass. a damp cloth to wipe clean. Dry thoroughly. Excess moisture can damage any cabinet finish: areas near the sink, range, dishwasher, oven and baseboards are the ] most susceptible. Keep these surfaces dry. SELF CLEANING OVENS Don't - Use cleaners that contain bleach, ammonia Self-cleaning ovens are cleaned using intense heat. If or state on the label they have any type of abrasive, nor the heat gasket does not seal properly heat may escape use soap pads or steel wool. These items will cause from the oven. Cabinets installed near a self-cleaning damage to your cabinets. oven can suffer finish or surface damage. We recommend to minimize the risk of damage during the POLISHING cleaning cycle you remove the doors and drawers from Mid Continent uses a quality topcoat finish on all its cabinets that are above and adjacent to a self-cleaning wood cabinetry. Waxing your cabinets is not necessary. oven. If polishing is preferred, use only a fine furniture polish. Wipe off excess to avoid build-up. HEAT PRODUCING APPLIANCES Don't - Use a paste wax or polish that contain We recommend that you do not mount heat-producing silicone: the wax build up is difficult to remove and will appliances such as coffee makers and toaster ovens leave a residue that attracts dust. beneath cabinets. Excess heat and moisture from these appliances can damage cabinets. LAMINATE CLEANING Wipe the surface of your laminate cabinets with a clean, I\. N"" mid continent damp soft cloth. Tough stains may be cleaned using a IYl\-..,cAe1NETRY soft cloth dampened with mild type all purpose cleaner. Clean spills immediately, using a clean damp cloth and mild soap if necessary. Wipe dry with a clean soft lint Mid Continent Cabinetry free cloth. 950 Blue Gentian Road, Suite 200 Eagan, Minnesota 55121 Don't - Use cleaners that contain bleach, ammonia (651) 234-3300 or state on the label they have any type of abrasive, nor v,rv,;w.midcontinentcabinetry.com use soap pads or steel wool. These items will cause 2016 Norcraft Companies dan1age to your cabinets. JHMliDADE DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

ANAk:JCOMPANY

CABINET FINISH DISCLAIMER Natural Characteristics of Wood Color, Grain & Texture

We take pride in offering hand-crafted Wood is a product of nature and will vary in color, beautiful cabinetry for your home using the textureandgrain.Thisnaturalvariationispartofthe finest woods and finishes. Itisimportantto beauty,characterandcharmofwood.Notwopiecesare understand someof thenatural characteristics exactly alike. Cabinetry iscrafted with many different of woods and finishes, which will have inherent typesand cutsof wood, such assolid wood, veneer and variations due to the hand-application and plywood. Each can affect thefinal look of thefinish. The natural origins. Perfectionand consistency can soil and climate in which a tree grew can also affect the be achieved with synthetic products like color, grain patterns and how the wood accepts a finish. laminates and plastics, but withnatural woods Finish Characteristics and hand-applied finishes, variations are inevitable and part of their unique beautyand charm. The variations outlined below are Aswithany hand-applied finish, therecanbesubtle natural characteristics and should not be variations from piece to piece in the application, considered reason for product replacement or absorption of stain, and theglaze detailing. Forallwoods warranty. andfinishes,itisimportanttoviewdoorsamplesand displays tosee thefullspectrum of colorsand wood variations that canoccur.Selections should not bebased Moisture/Humidity off a small color chip alone. All woods are affected by moisture and seasonal Note: Dark stains on Maple or Knotty Alder-These changes in humidity. In high humidity woodspecieshavevaryingareasofdensitythatmay conditions wood will expand, and in low absorb stains differently in parts of thesame door and humidity wood will contract. This normal create an inconsistentappearance. wood movement is more noticeable on doors and drawer fronts with mitered joints. Raised Panels

It is important to maintain year-round Raised panel doors are made out of humidity levelsatapproximately35%during individual pieces of solid hardwood. storage, installation and use.Woodcabinetry Each piece contains variations in the should not beexposed toextremefluctuations color and grain pattern. This is in temperature and/or humidity. considered a normal characteristicof wood and not a defect. If the home is left alone during thesummer, Flat Panels pleaseensurethatthetemperaturedoesnot exceed85°Fahrenheitandthatyouleavetwo5- Flat panel doors are made out of gallon containers of water in the home tohelp wood veneers. The veneer may absorb maintain appropriate humidity levels. the stain differently than the hardwood and appear darker or lighter.Thisisconsideredanatural characteristicof thewood and nota defect.

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.. .. .•

Paint Characteristics Finish Enhancements '• --- ---- - . - ;-..,.:. -.:. .

Painted Finishes Glazed Finishes I

Painted finishes are applied using the same Glaze is afinishenhancement applied on top of technique as stainedfinishes. As withany paint the selected stain or pain and wiped by hand, or stain, there will beinherent variations due to creating a "build up" in comers and profiles. the natural characteristics of hardwood. Painted Glaze is an artistic application and isintended finishes are only available on Maple, due to the to be random and unique for eachapplication. uniform appearance and smooth, clean The addition of a glazing enhancement can characteristics of thiswood. change the stain or paint color in varying degrees, depending on the combination Providedbelowisanoutlineexplainingsomeof selected and the characteristicsof the wood the most common characteristicsin painted species,doorstyleand staincolor.Please view a finishes that are not considered qualitydefects. current door sample prior toordering a full job.Note:Itisimportanttorecognizethatthe sample isonly a representationof the general • Hardwoods are a product of nature, making it characteristics that occur when specific door susceptibletoclimaticconditions,whichmay causeexpansion and contraction.Theexpansion styles, wood species andfinish enhancements andcontractionisnormalandmaycausehairline are chosen.Theoverall product mayvary from cracks on the joints of the doors and drawer the sample viewed and will also vary from piece fronts.These cracks are not considered a defect in to piece. quality. • When exposed to moisture, painted products are susceptible to flaking and more prevalent, cracking. In order to minimize any possible paint failure, the surface must be wiped dry upon Aging I Mellowing contact with anyliquids. As wood ages, and with exposure tosunlight • Special precaution should be takeninareasnear andotherelements,itwillchangeslightlyin siriks ana dishwashers. color. This natural occurring process is called • Steam is alsoa contributing factor to moisture "mellowing." In mostspecies, the color will damage. slightlydarkenovertime, with theexceptionof Alder, which will lighten as it ages.This color Exposure tocertain conditions in the home may change issubtle and occurs over time, but can cause your painted finish toslightly change in occur rapidly withintense, direct exposure to color over time.Conditions that may playa role sunlight. in changing color are, but not limited to: • NaturalColorFinish-Allwoodsina • UV light natural finish will exhibit some color change • Airborne particles resulting from cooking (mellowing) when exposed to light. Any • Artificial light natural color variation within thewood will be • Moisture levels around the cabinets more pronounced with a natural finish.

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

End-Grain

End-grain is the grain of wood seen when it is cut across thegrowth rings.Rather thancuttinga plank of wood the length of the trunk, end-grain wood isactually cutat a90-degree angle tothe grain.Thistypeof cutexposes thecharacterof thewood rings and graining. End-grain appears darker,asthestainisabsorbedmore,duetothe softness of the wood. This isa natural reaction when thestain is applied.Thisisnot considered adefect.

Panel Shrinkage Doorpanelsarepronetominorexpansionand contraction as seasonal temperature and humidity change occurs ina home. During low humidity periods, thecontraction orshrinkage of the door center panel may result in the appearance of anunfinished line along theedge of the center panel. It is recommended that a climate control system isinstalled in the home to reduce the possibility of expansion and contraction in wood products. Touch-up markers can be purchased tocover thisedgeline. Often times, touch-up mayonly benecessary within the firstyear. Mineral Streaks in wood, seen as a greenish-black or brown discoloration of undetermined cause in hardwoods, is commonly caused by minerals, which the treeextracts from thesoil, or other injuries that occurred during the growth process. Thisiscommon inmany types of wood products and is not considered a defect.

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

Waq,age

• Doorsmaywarpasmallamountsoonafterinstallation, becausecabinets are taken from afactoryenvironment and placed in an environment with different humidity. Warped doors will generally straighten out after a new home goes through a complete heating and cooling cycle (one full set of seasons). The cabinet manufacturer may require that doors gothrough a complete heatingand cooling cycle before replacements are considered. • NOTE: Hingeadjustments and spacers will improve the fitof thedoor as the cabinet progresses through a heating and cooling season. • Improperlyinstalled cabinetscancausedoors toappear warped.The cabinet manufacturer may require that doors betested for warp before replacements are considered. See testing procedure below. • Improperly adjusted hingescan causedoors to appear warped. A hinge adjustment will improve thefitof the door.Thecabinet manufacturer may require the doors be tested for warp before replacements areconsidered. See testing procedure below.

Warped Door Testing Procedure Warped Door Tolerances • Remove door from cabinet. • A warp of 1/8" in door heights • Laythedooronaflatsurface of 30"and smaller isconsidered and measure thegapbetween acceptable. the surface and the door. • A warp ofl/4"indoor heights between 30" and 60" is considered acceptable. • A warp of 3/8" in door heights of 60" and greater is considered acceptable. Door Joints

The natural occurrence of expansion and contraction of wood may happen on your doors, drawer fronts and face frames. Expansion and contraction indoors, drawer fronts and face frames canopen a joint line. Thefinish will still protect thesurface and structural integrity of the joint will not be affected. Whenpurchasing apainted finish, please beawarethatthenatural occurrence of expansion and contraction will be more noticeable thana stained finish. It iscommon to see a hairline crack in the paint atthe joint.

DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

DOOR OVERLAY EXAMPLES

• Visable face frame (Space between doors and drawer • Does not require cabinet hardware.

Full Overlay

Face frame is hidden (very slight space between doors and drawers). • Requires cabinet hardware.

ACCEPTANCE

By signing below, customer acknowledges that he/she has read and understands the above information.

5/12/2021

HOMEBUYER SIGNATURE DATE

.v \\oi BUILDER COMMUNllY/LOT DocuSign Envelope ID: 1EE8A8A6-CEEC-48CE-93C1-1FB1E54477FA

CABINET USE & CARE INSTRUCTIONS lftMl!DADE 1.N /5:X5 COMPANY

Basic Care & Cleaning Avoid Excessive Moisture Grease and grime buildup can damage This is one of the worst enemies of any finish. cabinets and destroy the look and feel of a Cabinetry near the sink and dishwasher and new kitchen. To remove buildup wipe down baseboards are most susceptible. Dry off any areas cabinets using a soft cloth dampened with immediately where water has spilled. Avoid draping warm water and do so at least once every two dish towels or other wet items over doors or placing weeks or more often depending on the coffee makers where steam vents directly onto amount of activity that takes place in the cabinet surfaces. kitchen. If water alone does not clean cabinets completely, mix a little mild Avoid Temperature And Humidity Extremes dishwasher soap with the water. Wipe down It is important to control the temperature and wood cabinets in the direction of the grain. humidity in your home all year long. You should Use a soft cloth to remove any residual allow minor warping to go through one heating cycle moisture that may be left on the cabinets. before considering replacement. If routine cleaning does not remove stains or built up grime, use a 50/50 mixture of water Avoid Light Damage and vinegar. For more difficult spots, create a Direct exposure to sunlight can have a damaging paste by mixing baking soda with water. effect on your cabinets especially those made from Place the paste on a damp sponge and gently natural wood. scrub the stain until it disappears. Rinse with water and dry with a soft cloth. Avoid Exposure To Harsh Cleaners Harsh cleaners can damage the finish of your The following products and ingredients can cabinetry. Avoid cleaners containing ammonia, damage cabinets and should be avoided from bleach, citric acid (including orange and lemon oil) coming into contact with the cabinetry finish: and organic solvents.

Avoid Exposure To Waxes Most common self-polishing waxes can damage your • Petroleum-based products finish. Take care to use only high-quality cream • Solvents furniture polishes available from high-end furniture • Bleach or paint stores. • Strong detergents and soaps • Nail polish remover Guard Against Scratching And Abrasion • Paint thinners Avoid using scouring pads and abrasive cleaners as • Plastic brushes they may dull fine finishes. • Steel wool • Scoring pad Avoid Aggressive Acids • Ammonia Avoid products containing aggressive acids or abrasives as they may cause damage to laminate Wipe Spills Promptly finishes (Lime-AWay, Soft Scrub, Tilex, etc.). Many substances become difficult to remove and may stain or cause other damage upon prolonged contact. Use a blotting action rather than a wiping action to remove the substance.

5/12/2021 Buyer Signature:. Date: 11/07/23 PURCHASE ORDER 01:27PM ACCOUNT NUMBER

From Builder NEW HOMES DIVISION Builder: K HOVNANIAN HOMES - KHGR

MD341074 J.R. MCDADE COMPANY LLC Subdivision: GALLOWAY RIDGE (KHGR) 15250 NORTH HAYDEN ROAD SCOTTSDALE, AZ 85260 Tel: 602-955-9400 / Fax: 480-389-1338

Ship To Supplier PRODUCTION DIVISION SHAW INDUSTRIES J.R. MCDADE COMPANY LLC P.O. BOX 203702 4317 E. BROADWAY ROAD DALLAS, TX 75320-3702 PHOENIX, AZ 85040 Tel: 602-230-8800

Order Product Style / Item Amount Quoted Promise Date Code Item Number Color / Description Roll/Cut Ordered Units Unit Price Date 11/07/23 07 HWFTS FRONTIER SMOOTH 8.66" X RDL ------ 215.9400 SF $5.9600 PO #: MD341074-0001 GROVE SMOOTH Install Date 11/22/23 Store: "8" Desc#: 15026 PO Req Del Date: 11/07/23 Taken By: OD SideMark: KHGR040 - CS Comments: DEL Ref #:

Item Size: 0'8.66"X6'0" Private Style/Item: (FRONTIER SMOOTH 8.66" X RDL) Order By: SAMANTHA.LEDFOR Private Color/Desc: (GROVE SMOOTH) There are 35.99 SF per BX. This PO is for 6 BX

Notes: * ACCT NO.: 4860 * BUILDER NO.: 003696 DELIVERY ASAP 11/07/23- 13:27:13 : Samantha.Ledford

Order Total: $1,287.00

Purchase Order - - MD341074 Page: 1 11/17/23, 8:42 AM IMG_0456.jpeg

https://mail.google.com/mail/u/0/#inbox/WhctKKZPCQQnmFrJctZJvxBXtTpvDWqlCcCCpQwwSgMMTpnRzsXMvDBCZVpMbtnRqjTxnsL?projector=1… 1/1 Received 1/20/2024 ROC Legal

Lori A. Metcalf (Bar No. 013966) QUINTAIROS, PRIETO, WOOD & BOYER, P.A. 8800 East Raintree Drive, Suite 100 Scottsdale, Arizona 85260 Telephone: (602) 954-5605 Facsimile: (602) 954-5606 [email redacted] Attorneys for Respondent JR McDade Company REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA Samantha Gwazdauskas Case No. 2023-10371 Claimant, vs. JR MCDADE’S WRITTEN ANSWER TO CITATION AND COMPLAINT JR McDade Co acquisition LLC (FN) DBA JR McDade Co, License No. ROC 315931., Respondent. Respondent JR McDade Company (“JR McDade”), through counsel, hereby provides

its Answer to the Citation dated January 5, 2024, and Written Complaint as follows:

Answering Charge 1, JR McDade denies Charge 1, and asserts that it performed all

work in the Claimant’s home in a professional and workmanlike manner pursuant to ARS

§32-1154(A)(3) and R4-9-108(a).

Answering Charge 2, JR McDade denies Charge 2, and assert that it took the

appropriate corrective action to comply with the rules within a reasonable time after

receiving a written directive from the Registrar pursuant to ARS §32-1154(A)(22).

JR McDade further denies the allegations in the Written Complaint.

JR McDade’s Answer to the citation and Written Complaint is supported by the

following timeline and facts::

JR McDade provided the wood flooring installed in Complaint’s home. JR McDade

contracted with Micmar to install the wood flooring.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. Received 1/20/2024 ROC Legal

On September 8, 2021, KHOV, the general contractor for Complainant’s home, signed an “Acclimation Waiver” releasing Micmar from any liability as the result of KHOV’s request to have the flooring in Complainant’s home installed without proper acclimation. On November 11, 2021, JR McDade first received a Work Order from KHOV, requesting an inspection of Complainant’s home for the following items: • Kitchen – floor has thick residue; • Living Room – not level flooring by island; and • Master BR & Bathroom- floor has thick residue. On November 29, 2011, Tony Wilk of JR McDade, completed the inspection and noted: • h/o concerned floor by island out of level – only 1/8”out – no action • h/o concerned there is gapping in wood and wants all joints filled- wood was installed with no acclimation per KHOV request – no action • h/o concerned about gaps under base – all areas within 1/8” – no action • h/o could not find any residue to show Tony – no action • several divots in floor – h/o request fill • one board in entry has lippage – h/o request fix – level fix if possible. o No wood on site On January 27, 2022, JR McDade received a Work order to complete the work evaluated. On February 7, 2022, the scope of work was confirmed with Micmar, the flooring installer, and a purchase order was sent to KHOV. On February 17, 2022, Micmar did not appear as scheduled. On March 21, 2022, KHOV requested a third-party inspection in lieu of proceeding with the repairs. On April 18, 2022, the third-party inspector, Priority One, inspected the Complainant’s floors and concluded: • The dark spots of sticky material is cleanable if done with care. • The small hollow spots, without any vertical movement, are not considered a defect, but are a normal condition resulting from the adhesive shrinkage as it sets and hydrates.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 2 Received 1/20/2024 ROC Legal

• The large hollow spots, with vertical movement, are an installation related issue needing correction. The industry practice to correct this issue is by injecting adhesive into the area, re-attaching the planks to the substrate. • Chips and lifted splinters can also be corrected by the proper injection of adhesive and/or the proper application of an acrylic filler to replace the filler used to fill the splits, knots and other voids at the point of manufacture in this rustic style plank. • The joint gaps at this time are within the tolerance for “seasonal gapping.” The accepted correction is to wait for the completion of a full 1-year seasonal cycle and them fill the remaining small gaps with a matching colored filler to replicate natural grain streaks. • Cutting the planks in doorways to create a straight, even transition line is an installation related issue; easily correctable with careful hand trimming, which may also require resetting the tack strip and re-stretching the carpet to achieve a smooth transition. • There were no visible moisture issues at the time of the inspection, but the higher readings toward the uphill side of the lot are worth noting for possible future reference.

On May 17, 2022, JR McDade received a work order from KHOV for 6/2/22

requesting the following repairs: • Wood floors need to be cleaned of all residue and trade damage as well as have materials injected under the planks to stop the hollow effect at pantry and great room. Micmar was unable to complete the repairs on 6/2/22 because the product used to inject under the glue down wood planks was no longer available and it would have to find another product. On June 23, 2022, Micmar informed JR McDade that it had the product needed to make the injections and could schedule the repairs in July. On June 24, 2022, JR McDade received a work order from KHOV for 7/14/22 for the following scope: • Wood floors need to be cleaned of all residue and trade damage as well as have materials injected under the planks to stop the hollow effect at pantry and great room. Wood planks are on site if one or two need replaced. On July 13, 2022, Micmar informed JR McDade that the wrong product was shipped and could not complete the scope requested for 7/14/22.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 3 Received 1/20/2024 ROC Legal

On July 26, 2022 KHOV request that the work be rescheduled for 7/26/22. Micmar requested 8/13/22 as the next available date. KHOV requested an earlier date of 8/5/22 stating: • “She wants the dented and dinged planks to be removed and replaced and all ugly orange filler that was used by Micmar tech to be removed.” This new request was beyond the previous scope of work known by JR McDade. Up to that point, JR McDade was only aware of the following scope: • Make injections in the large hollow spots at the archway in the middle of the hall at one corner of the kitchen island. • Use of filler/adhesive to correct splits, chips, and other voids. • Trim/even transitions to carpet. May require second trip to adjust tack strip and stretch carpet back in. KHOV did not respond to JR McDade’s request to clarify the scope of work. On September 30, 2022, JR McDade received a work order for 10/12/22 requesting the following repairs. • Wood floors need to be cleaned of all residue and trade damage as well as have materials injected under the planks to stop the hollow effect at pantry and great room. Micmar did not appear for work on 10/12/22. On December 6, 2022, JR McDade received a work order for 12/13/22 for the following repairs: • Large hollow spots located at the archway in the middle of the hall and at one corner of the kitchen island need to be injected with adhesive.

• correct cuts at doorways to create a straight even transition line. • KHOV last minute add on: 1. 12 planks total: either still have residue on them that was not cleaned back in June or have some filler that is coming out. 2. Work was not finished by JRM subcontractor, Micmar The work was rescheduled and completed on 1/20/23 with additions requested by KHOV: • The sticky residue can be cleaned off as PO work as this is not wood glue and was tracked onto the floor after installation.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 4 Received 1/20/2024 ROC Legal

• No action required on the smaller hollow spots, as they are not considered to be defects in a glue down installation. • The large hollow spots referred to in the above report are located at the archway in the middle of the hall and at one corner of the kitchen island. • These hollow spots span several planks and can be corrected through injecting adhesive into these areas. This would be covered under KHOV’s warranty with JR McDade. • No action is required on filling the chips and splinters since this is a rustic style wood plank, but KHOV has the option of completing this as PO work. • While there is some gapping in between planks, it is “seasonal” and within tolerance. Gapping can be revaluated after a year if it is still a concern. • Cuts will need to be corrected- this would be covered under KHOV’s warranty with JRM. On February 9, 2023, JR McDade received a work order from KHOV requesting an inspection for 2/22/23. • Wood floors damage to 12 planks inspection to replace. • There is lifting and chipping in multiple locations repairs that were previously done, or bad repairs, wood filler does not match the same color as floors.

On February 10, 2023, KHOV requested that the work be rescheduled. On March 24, 2023, JR McDade received a work order from KHOV requesting the following repairs: • R&R 26 wood plank throughout that have been inspected and marked for replacement. Fill areas in wood floor that was marked. Need to bring the correct color for wood filler. On March 30, 2023, JR McDade and KHOV inspected the Complainant’s home.

The Complainant was requesting additional work. Twenty – nine planks in total were

marked for replacement. Of the 29, four were due to trade abuse and 25 were due to installation issues.

On March 31, 2023, JR McDade received a work order from KHOV that was different from the discussions on March 30, 2023: • R&F 26 wood planks throughout that have been inspected and marked for replacement. Fill areas in wood floor that was marked. Need to bring correct color for wood filler.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 5 Received 1/20/2024 ROC Legal

On April 3, 2023, the repairs were completed by Micmar. KHOV stated there were outstanding items. On April 11, 2023, JR McDade received a work order from KHOV for 4/18/23 for repairs of outstanding items: • Wood floors- replacement R&R 8 planks, 2 under warranty 6 for PO. Please schedule Eli to meet with homeowner service manager when techs arrive to complete final replacement. On April 18, 2023, the repairs were completed by Pima. On April 24, 2023, JR McDade received a work order for 5/24/23 for repairs: • Wood plank that was just replaced is lifting in the corner by pantry. Shiny residue that was used for repairs needs to be cleaned off. On April 25, 2023, JR McDade sent a bill to KHOV for payment for completed

repairs. Payment discussions ensued.

On June 1, 2023, a payout of $1,125.00 was offered to Complainant. JR McDade

closed the job while waiting for a response.

On July 31, 2023, KHOV notified JR McDade that the Complainant was requesting a

new inspection for 8/14/23. Discussions ensued and KHOV and JR McDade agreed that

JR McDade would request a BCP ROC inspection.

On August 21, 2023, the ROC BCP inspection occurred. JR. McDade offered to

complete all recommended repairs and withdrew the payout offer. KHOV did not respond

to JR McDade’s offer.

On September 13, 2023, JR McDade receives notice that Complainant filed a formal

Complaint with the ROC and a second inspection would occur on 10/26/23.

On October 26, 2023, the ROC inspection occurred.

On November 7, 2023, JR McDade received a directive from the ROC.

On November 15, 2023, KHOV informs JR McDade that the Complainant was only

available on 11/21/23 for an inspection due to the Thanksgiving holiday.

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 6 Received 1/20/2024 ROC Legal

On November 17, 2023, JR McDade informs KHOV that 3 days are necessary for the repairs, and JR McDade requests an extension of the deadline to 12/11/23. The wood ordered for the repairs is received at JR McDade’s warehouse. On November 27, 2023, JR McDade had not received a work order from KHOV, but proceeds to schedule the repairs to begin on November 28, 2023 through November 20, 2023. The repairs occurred as scheduled. On the first day of repairs, the installers removed glue and residue, touched epoxy marks, and replaced 2-3 pieces of wood in the kitchen. All the wood planks that the Complainant considered defective were to be replaced, however, the Complainant would not approve the shade match and sizing for other planks. The Complainant stated that she was happy with the cleaning and with the 2 or 3 pieces replaced in the kitchen. On the second day of repairs, 8 boxes of wood planks were on site. The Complainant wanted to pick out the planks and only approved 15 boards. Matt Duncan, JR McDade’s representative, was on site for 4 hours during this process of picking the wood planks approved by the Complainant. The Complainant would not move the bedroom set and decided that no wood planks would be replaced in the master bedroom. Every piece of wood was laid out so that the Complainant could make sure the shades and sizes would match the existing wood. The wood was cleaned up and put back in the master bedroom. No additional pieces of wood were pointed out by the Complainant. Matt Duncan noticed some epoxy on some of the wood pieces and asked the Complainant if she wanted them replaced, and she said no. Matt cleaned the wood and left the home around 2:00 p.m. The Complainant sated she was satisfied with the cleaning. On the third day of repairs, 15 pieces of wood planks were installed in the entryway- kitchen-dining room-entry to bathroom. Additionally 4-5 more pieces of wood planks that broke during the demolition and re-installation process were also replaced. On November 30, 2023, JR McDade received a work order from KHOV for 12/18/23 repairs:

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 7 Received 1/20/2024 ROC Legal

• ROC Wood flooring replacement and repair throughout home. Per the ROC corrective action. Need to finish remaining plank replacement and cleaning up floor. On December 4, 2023, JR McDade notified the ROC inspector that most of the repairs were complete, but the Complainant was leaving town and would not return until after the 12/11/23 deadline. JR McDade also informed the ROC inspector that follow up repairs were scheduled for 12/18/23. The ROC inspector confirmed that JR McDade had until 12/27/23 to complete any necessary repairs. On December 18, 2023, the repairs were completed. On December 27, 2023, the Compliance Inspection occurred. DATED this 20th day of January 2024. QUINTAIROS, PRIETO, WOOD & BOYER, P.A. By s/ Lori A. Metcalf Lori A. Metcalf Attorneys for Respondent JR McDade Company COPY of the foregoing sent via U.S. Mail to: Samantha Gwazdauskas 38500 N. School House Road Cave Creek, AZ 85331 Complainant By /s/ LAM

Q U I N T A I R O S, P R I E T O, W O O D & B O Y E R, P.A. 8 Received 1/23/24, 8:30 AM State of Arizona Mail - Case No. 2023-10371; Gwazdauskas v. JR McDade 1/20/2024 ROC Legal

Answers - AZROC <[email redacted]>

Case No. 2023-10371; Gwazdauskas v. JR McDade message

Lori A. Metcalf <[email redacted]> Sat, Jan 20, 2024 at 6:12 PM To: "[email redacted]" <[email redacted]>

Please see JR McDade’s Written Answer to Citation and Complaint, attached.

Thank you.

Lori A. Metcalf | Partner

Quintairos, Prieto, Wood & Boyer, P.A.

8800 East Raintree Drive, Suite 100, Scottsdale, AZ 85260

Ph: (602) 954-5605 x1716 Fax: (602) 954‑5606

Email: [email redacted] Web: www.qpwblaw.com

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JR McDade Answer 1-20-24.pdf 173K

https://mail.google.com/mail/b/AEoRXRSJUn9T17L6HtvtM316cH7H3WoERJ3B1NSp3WigEJKPPgfO/u/0/?ik=581c53cf5c&view=pt&search=all&permt… 1/1 Mediation Notice

Mediation Services Mediation services are available to the parties. What is Mediation? Mediation is a method of resolving disputes where the parties can end conflict without the expense and time associated with the full administrative process. Who Participates in During mediation, a mediator will attempt to help the Mediation? parties find an optimal solution to the conflict. Both parties must agree to participate in mediation, and both parties must bring a representative to mediation that has full authority to settle the entire matter. Mediation Is Not Neither the Registrar nor the Office of Administrative Mandatory Hearings will penalize a party for not agreeing to mediation. Where do the Parties The parties will meet at the Office of Administrative Meet for Mediation? Hearings to participate in mediation.

The Office of Administrative Hearings is located at 1400 West Washington, Suite 101, Phoenix, Arizona 85007. When does Mediation can occur after the Registrar issues a citation, but Mediation Occur? before the administrative hearing. Why Should Parties Mediation can be an alternative to the full administrative Consider Mediation? process. Mediation is beneficial because it is (1) time- efficient, (2) cost-effective, (3) confidential, and (4) capable of providing flexible solutions to complex problems. How to Request If the parties wish to mediate this case, they must file a Joint Mediation Request for Mediation with the Office of Administrative Hearings. A Joint Request for Mediation is included with this Mediation Notice. REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA _________________________ Case No. _______________ COMPLAINANT,

v. JOINT REQUEST FOR MEDIATION _________________________ RESPONDENT.

REQUEST

The parties jointly request that this matter be referred to mediation in the Office of Administrative Hearings (OAH). ☐ This matter is set for hearing on __________________(date). ☐ This matter is not currently set for hearing. MEDIATION AGREEMENT By requesting this mediation and signing below, the parties understand, represent, and agree: 1. The parties are prepared to commence mediation and will be ready for mediation on _____________________(date); 2. The parties will participate in the mediation process in good faith; 3. This request for mediation is not intended to hinder or delay administrative proceedings; 4. No party will contend that the mediation limits the power of OAH and its administrative law judges to conduct an administrative hearing and issue decisions under A.R.S. §§ 41-1092 – 1092.12; 5. The parties will be courteous and respectful throughout the mediation process to all participants; 6. The mediation is completely voluntary and the principal purpose is to allow the parties a full and fair opportunity to discuss settlement; of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 7. The mediator may conduct joint and separate meetings with the parties and may suggest resolutions to the parties’ dispute, but the mediator has no authority to impose a settlement upon the parties; 8. The mediation process is confidential. Communications made, material created for or used during, and acts occurring during mediation are confidential and may not be discovered or admitted into evidence in any proceeding except as provided by A.R.S. § 12-2238; 9. The mediator is not subject to service of process or a subpoena to produce evidence or to testify regarding any evidence or occurrence relating to the mediation except as provided in A.R.S. § 12-2238(C); 10. Neither the mediator, nor the Registrar of Contractors, nor the Office of Administrative Hearings is subject to civil liability for any act or omission in connection with any mediation service or activity except for acts involving

intentional misconduct or reckless disregard of a substantial risk of injury to the rights of others; 11. Throughout the mediation process, each party must have a representative present who will have full settlement authority to settle all claims at issue in the administrative

proceeding. 12. The mediation process will terminate when: a. The parties reach settlement; b. The mediator determines that further efforts at mediation are no longer likely

to achieve a settlement; or c. One of the parties withdraws from mediation. _____________________________________ _______________________ Complainant (or representative) Date

_____________________________________ _______________________ Respondent (or representative) Date

of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 PREHEARING DISCLOSURE STATEMENT INSTRUCTIONS ***DO NOT SUBMIT THESE INSTRUCTIONS WITH THE PREHEARING DISCLOSURE FORM***

ADMINISTRATIVE RULES A copy of the Arizona Administrative Code’s Rules for the Registrar of Contractors can be located on the Registrar’s Website.

PREHEARING DISCLOSURE REQUIREMENT Under A.A.C. R4-9-118(A), before a hearing, the parties must prepare a disclosure statement. The disclosure statement must contain: • A list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony; and • A list of all the exhibits that the party will use at the hearing.

FILE PREHEARING DISCLOSURE STATEMENTS • The Prehearing Disclosure Statements and Exhibits may be submitted to the Arizona Office of Administrative Hearings using any of the following: • Electronically: https://portal.azoah.com/submission/ • In-Person or by Mail: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007

EXCHANGING DISCLOSURE STATEMENTS AND EXHIBITS Under A.A.C. R4-9-118(B) (effective November 5, 2017), a party to the hearing must serve on every other party and file with the Office of Administrative Hearings a copy of: • The disclosure statement; and, • Any exhibit that the party will use at the hearing. Service: The disclosure statement and exhibits must be served on all parties in accordance with Arizona Administrative Code R2-19-108 Filing Documents. Under A.A.C. R2-19-108, service is completed by: • Personal delivery; • 1st class, certified or express mail; or • Facsimile. Timing: The disclosure statement and the exhibits must be served and filed not less than seven calendar days before the date of the hearing. Under A.A.C. R2-19-108, a document is served on a party: • On the date it is personally served; • Five days after it is mailed by express or 1st class mail; • On the date of the return receipt if it is mailed by certified mail; or • On the date indicated on the facsimile transmission.

CONSEQUENCES FOR FAILING TO DISCLOSE Under A.A.C. R4-9-108(C), if a witness or an exhibit is not timely disclosed as required the rules, and good cause for the failure to disclose is not shown, then the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

Form RC-L-800A Prehearing Disclosure Statement Rev. 10/08/2019 Instructions Form PREHEARING DISCLOSURE STATEMENT FORM RC-L-800A

PART 1: WITNESS LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony. If you need additional space to list all witnesses, complete and attach additional Witness Lists. Example 1. Name 2. Telephone Number 3. Email Address

John Doe (123) 456-7890 [email redacted] 4. Subject Matter of Expected Testimony

John Doe will testify regarding the poor workmanship and poor installation of the Garage Door. Mr. Doe will also testify regarding the invoices and change orders for the project.

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 1 of 3 PART 2: EXHIBIT LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the exhibits that the party will use at the hearing. Note: All exhibits listed below must be provided to all parties to the hearing. See A.A.C. R4-9-118(B). If you need additional space to list all witnesses, complete and attach additional Exhibit Lists. Example Contract for new garage door. Invoice #10001 – Cost for garage door replacement.

Exhibit Exhibit Name

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 2 of 3 PART 3: ACKNOWLEDGEMENT & SIGNATURE I certify that the above information is true and correct and that I will serve a copy of this disclosure statement and any exhibits listed in Part 2 to all parties to the hearing in accordance with A.A.C. R4-9-118. I acknowledge and understand that if I fail to properly disclose a witness or exhibit, the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

I am the (check one):  Complainant  Respondent Docket No.

Print Name Signature Date

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 3 of 3