2023A-06894-CHC-ROC Notice of Hearing and Packet MAILED

2023A-06894-CHC-ROC · Registrar of Contractors · 2023-11-03

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Spencer Nield , Case No. 2023-06894 COMPLAINANT, Docket No. 2023A-06894-CHC-ROC

v. NOTICE OF HEARING ON CONTESTED CASE AZ Pavers LLC License No. ROC 246645,

RESPONDENT. This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

December 22, 2023 9:00 AM Amy Haley Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will

be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors

to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq.

All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122. PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the complaint and citation, which were served on the Respondent on October 11, 2023.

SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s):

Charge: 1 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 2 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING

Because Respondent is a licensee and is charged with an act(s) or omission(s) that is cause for the suspension or revocation of a license, Respondent is a party to this case and will be a party to the hearing. Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing.

Respondent and Complainant, as the parties to the hearing, will present evidence and

argument to the administrative law judge.

The Registrar’s assigned investigator will appear as a witness at the hearing.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney. A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32- 1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092 to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE The Registrar’s investigators, employees, and attorneys will appear at the hearing via video conference or telephone unless requested by a party to appear in-person. Requests for the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET In the interests of administrative efficiency, the Registrar compiles and discloses

certain documents to the parties and the Office of Administrative Hearings. These documents

are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit

additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below. SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their

case. If a party wants to obtain testimony from a witness or documents not in the party’s

possession, the party must prepare and file a written subpoena for the Administrative Law

Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a

subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a

disclosure statement on all other parties, and file it with the Office of Administrative Hearings.

A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/content/prehearing-disclosure- statement.

CHANGING THE HEARING DATE

The date of the hearing may only be advanced or delayed on the agreement of the parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the

assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties.

The motion must state in detail good cause for why the date of the hearing should be advanced

or delayed, and the position of all other parties regarding the advancement or delay.

A party may also file a motion asserting a right to an expedited hearing upon a showing of extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION

In any case which is resolved or settled by the parties, or which is withdrawn by the

Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.” Dated November 3, 2023.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors Copy mailed via USPS First Class mail November 3, 2023 to:

Respondent(s) AZ Pavers LLC PO Box 3557 Carefree, AZ 85377 Complainant(s) Spencer Nield 15270 N 83rd Pl Scottsdale, AZ 85260

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2023-06894 /

Katie Hobbs, Governor Martin Quezada, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Complainant: Spencer Nield 15270 N 83rd Place Scottsdale, AZ 85260

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Respondent: AZ Pavers LLC PO Box 3557 Carefree, AZ 85377

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 June 20, 2023

Jobsite Inspection Notice Re: Complaint Number 2023-06894

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

A jobsite inspection is scheduled for July 11, 2023 at 1:30 PM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection. If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant Homeowner

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Homeowner: Mark LaLiberte 11450 E Blue Wash Rd. Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Complainant: Spencer Nield 15270 N 83rd Place Scottsdale, AZ 85260

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Respondent: AZ Pavers LLC PO Box 3557 Carefree, AZ 85377

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 July 5, 2023

Re: Complaint Number 2023-06894

Dear Complainant and Respondent:

Due to a conflict in scheduling of one of the parties, the jobsite inspection scheduled for July 11, 2023 at 1:30 PM has been rescheduled for July 19, 2023 at 11:30 AM.

If either party is unable to attend, the Registrar requires 36-hours advance notice for cancellation or continuance.

Complainant: Safe access is required to any area to be inspected.

Should you have any questions regarding the above, please contact me.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant Homeowner

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 Homeowner: Mark La Liberte 11450 E Blue Wash Rd Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C010 04/21 July 19, 2023 2023-06894 JSI Photos

11450 E Blue Wash Rd Cave Creek, AZ 85331

P1 P2 P3 P4 P5 P6 P7 P8 P9 P 10 P 11 P 12 P 13 P 14 P 15 P 16 P 17 P 18 P 19 P 20 P 21 P 22 P 23 Katie Hobbs, Governor Martín Quezada, Director

Jobsite Inspection Notes

Case No.: 2023-06894 Investigator: David Fagerburg #210 Inspection Date: July 19, 2023 Inspection Time: 11:30 AM

Complainant: Spencer Nield, A Respondent: AZ Pavers LLC finer Touch Construction LLC, Mark Not Present: La Liberte Construction Site Owner Not Present:

Jobsite General Notes: Both parties were present at this jobsite investigation JSI photos taken with my Pixel 6 Pro Cell Phone JSI audio recorded with my Olympus Digital Voice Recorder model DM-620. Photos #1 and #2 are of the complainant’s residence and address.

Compliant Item 1: (ROC, this is copied from the form notice sent to AZ Pavers) This letter shall serve as written notice of breach (the “Notice”) by AZ Pavers in the performance under the Subcontract. Specifically, as of the date of this Notice, the quality of the work performed by AZ Pavers does not meet the standards as set forth by the Subcontract or the manufacturer’s installation specifications. Included in the scope of work contained in the Subcontract, AZ Pavers was to install backyard and front entry pavers specified as 24” x 24” Belgard Quartziti porcelain pavers. The scope of work specifically states the work was to include “leveling sand, disc spacer, and high performance 50 polymeric sand to joints.” Additionally, Belgard’s manufacturer’s installation specifications state the porcelain pavers should never be installed with porcelain to porcelain contact and specifically calls for 4mm spacing in between pavers using 4mm plastic disc spacers. In fact, the installation instructions repeatedly specify the use of 4mm plastic disc spacers on numerous pages and locations. AZ Pavers failed to follow the scope of work contained in the Subcontract and Belgard’s installation specifications by installing the porcelain pavers without the proper spacing and without the use of the plastic disc spacers. Instead, the pavers were installed in a manner that resulted in the pavers contacting each other. This, in addition to AZ Pavers using inadequate sub grade material and compaction as required perBelgard’s installation specifications, has resulted in movement of the pavers, as evidenced by both noise when walked across and chipping of the pavers. Over the past six months, AFT has attempted to help resolve the improper installation by providing AZ Pavers multiple attempts to correct the work based upon promises from AZ Pavers to do whatever is 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov RCC100 11/18

necessary to correct the issues. Attempts have been made to remove certain pavers and reinstall, along with attempting to add polymeric sand between pavers, which have little to no space. While these corrective measures have helped in limited areas, there are many areas that are still problematic. Investigator’s Observation: Verified. At this jobsite investigation I observed 24” x 24” Porcelain pavers installed at the backyard, front entry and Casita walkways. The gaps between the pavers are not uniform, some with gaps that measure ¼” and other pavers that are touching with no gaps at all. I also observed some Porcelain pavers with chips at the edges and gaps with Polymeric sand missing. See P (3) thru P (23). During this jobsite investigation the respondent acknowledged that the manufacturer’s installation specifications require 4mm spacers (0.157”) which is just under 3/16” and leveling sand and these materials were not used. The respondent acknowledged that instead of leveling sand ¼” minus base is the material used under the pavers. I am unable to verify whether or not the base material has been adequately compacted as the entire area is covered with pavers with mortared edges. I am able to verify that some of the pavers observed have movement and when walking on them rock back and forth. Prior to this jobsite investigation the respondent provided a written response stating that the complainant wanted tight fitting pavers with minimal gap spacing and not to use the 4mm spacers. During this jobsite investigation the complainant and homeowner disagreed that this was ever discussed. I am able to verify that the Porcelain pavers are not installed to the manufacturer’s installation specifications and the gaps between the pavers are not uniform. The respondent shall correct the porcelain pavers that are not installed per the manufacturer’s installation specifications and gaps that are not uniform by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov RCC100 11/18

Complainant: Spencer Nield 15270 N 83rd Place Scottsdale, AZ 85260

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Respondent: AZ Pavers LLC PO Box 3557 Carefree, AZ 85377

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 July 25, 2023

License No. ROC 246645

Re:Complaint No. 2023-06894

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32-1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on Tuesday August 15, 2023.

RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons 1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.

DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 using 4mm plastic disc spacers. In fact, the installation instructions repeatedly specify the use of 4mm plastic disc spacers on numerous pages and locations. AZ Pavers failed to follow the scope of work contained in the Subcontract and Belgard’s installation specifications by installing the porcelain pavers without the proper spacing and without the use of the plastic disc spacers. Instead, the pavers were installed in a manner that resulted in the pavers contacting each other. This, in addition to AZ Pavers using inadequate sub grade material and compaction as required perBelgard’s installation specifications, has resulted in movement of the pavers, as evidenced by both noise when walked across and chipping of the pavers. Over the past six months, AFT has attempted to help resolve the improper installation by providing AZ Pavers multiple attempts to correct the work based upon promises from AZ Pavers to do whatever is necessary to correct the issues. Attempts have been made to remove certain pavers and reinstall, along with attempting to add polymeric sand between pavers, which have little to no space. While these corrective measures have helped in limited areas, there are many areas that are still problematic. Investigator’s Observation: Verified. The respondent shall correct the porcelain pavers that are not installed per the manufacturer’s installation specifications and gaps that are not uniform by appropriate means. Governing Rule: ARS §32-1154 (A) (3) namely R4-9-108, Poor work not performed in accordance with professional industry standards.

Please direct all questions regarding this Directive to the undersigned Investigator.

Sincerely,

David Fagerburg David Fagerburg, Investigator #210 602 7716735 [email redacted] 1700 W Washington St, Suite 105 Phoenix, AZ 85007-2812

CC: Respondent Complainant Homeowner

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 Homeowner: Mark LaLiberte 11450 E Blue Wash Rd. Cave Creek, AZ 85331

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C009 04/21 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Spencer Nield, Case No. 2023-06894 COMPLAINANT, v. AZ Pavers LLC CITATION License No. ROC 246645,

RESPONDENT.

The Registrar issues this Citation to AZ Pavers LLC (“Respondent”) under A.R.S. § 32- 1155(A). If Respondent fails to answer this Citation by October 26, 2023, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke Respondent’s license(s). THE WRITTEN COMPLAINT On June 19, 2023, Spencer Nield (“Complainant”) filed a written complaint with the Registrar. A copy of that Complaint is attached to this Citation. A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT The Registrar investigated this matter and finds cause to charge Respondent with violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged with violating: Charge :1 A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner. of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Charge :2 A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held.

If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F). FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2023-06894. How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted] of 5

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602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than October 26, 2023. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an of 5

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602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41- 1092.06(A). The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. of 5

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602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Dated October 11, 2023. By: /s/ Tedi Quezada Tedi Quezada Legal Assistant Legal Department Arizona Registrar of Contractors COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, October 11, 2023 to:

Respondent Certified Mail No: [number redacted]

AZ Pavers LLC PO Box 3557 Carefree, AZ 85377-3557 Copy mailed by USPS First Class mail this same date to:

Respondent AZ Pavers LLC PO Box 3557 Carefree, AZ 85377-3557

Complainant Spencer Nield 15270 N 83rd Pl Scottsdale, AZ 85260

Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2023-06894

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602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 A Finer Touch Construction 15270 N. 83rd Place, Suite 200 • Scottsdale, Arizona 85260 T (480) 553-7873 • F (480) 584-6873 www.aftconstruction.com ROC #284657

Via E-Mail and US Mail

May 31, 2023

AZ Pavers L.L.C. Attn: Tom Steiner PO Box 3557 Carefree, AZ 85377 [email redacted]

Re: Notice of Breach – LaLiberte Residence Subcontract Agreement dated July 21, 2021

Dear Mr. Steiner:

A Finer Touch Construction, LLC (“AFT”) and AZ Pavers L.L.C (“AZ Pavers”) are parties to that certain subcontract agreement dated July 21, 2021 (the “Subcontract”) for work to be performed by AZ Pavers on AFT’s LaLiberte residence project located at Lot 65, 11450 E. Blue Wash Road, Cave Creek, Arizona 85331 (the “Project”).

This letter shall serve as written notice of breach (the “Notice”) by AZ Pavers in the performance under the Subcontract. Specifically, as of the date of this Notice, the quality of the work performed by AZ Pavers does not meet the standards as set forth by the Subcontract or the manufacturer’s installation specifications.

Included in the scope of work contained in the Subcontract, AZ Pavers was to install backyard and front entry pavers specified as 24” x 24” Belgard Quartziti porcelain pavers. The scope of work specifically states the work was to include “leveling sand, disc spacer, and high performance 50 polymeric sand to joints.” Additionally, Belgard’s manufacturer’s installation specifications state the porcelain pavers should never be installed with porcelain to porcelain contact and specifically calls for 4mm spacing in between pavers using 4mm plastic disc spacers. In fact, the installation instructions repeatedly specify the use of 4mm plastic disc spacers on numerous pages and locations.

AZ Pavers failed to follow the scope of work contained in the Subcontract and Belgard’s installation specifications by installing the porcelain pavers without the proper spacing and without the use of the plastic disc spacers. Instead, the pavers were installed in a manner that resulted in the pavers contacting each other. This, in addition to AZ Pavers using inadequate sub grade material and compaction as required per Belgard’s installation specifications, has resulted in movement of the pavers, as evidenced by both noise when walked across and chipping of the pavers.

Over the past six months, AFT has attempted to help resolve the improper installation by providing AZ Pavers multiple attempts to correct the work based upon promises from AZ Pavers to do whatever is necessary to correct the issues. Attempts have been made to remove certain pavers and reinstall, along with attempting to add polymeric sand between pavers, which have little to no space. While these corrective measures have helped in limited areas, there are many areas that are still problematic.

It is now apparent these previous attempts have failed to resolve the overall issue, which is the initial improper installation by AZ Pavers by its failure to comply with the Subcontract scope of work and Belgard’s installation specifications. AFT has exhausted a lot of time and effort to get this corrective work completed. AZ Pavers has caused and continues to cause delays to AFT in completing the Project in violation of Section of the Subcontract. Furthermore, AZ Pavers has failed adequately warranty its work in accordance with AZ Pavers May 30, 2023 Page 2

Section 10 of the Subcontract by not executing its work “free from faults” and make any of the promised corrections. Both the Project owner and AFT are not satisfied and reject the current paver installation.

With this Notice, AFT is directing AZ Pavers, at its sole cost and expense, to completely remove ALL of the porcelain pavers and reinstall in accordance with both the Subcontract scope of work and the Belgard’s installation specifications. Whatever quantity of pavers that cannot be adequately salvaged, shall be purchased by AZ Pavers at its sole cost and expense. If AZ Pavers fails to commence this corrective action and rectify its contractual deficiencies within forty-eight hours from receipt of this Notice, AFT shall have the right to take whatever steps we deem necessary, including correcting said deficiencies and improper installation and charge the cost thereof to AZ Pavers and filing a complaint with the Arizona Registrar of Contractors.

Sincerely,

Spencer Nield Director of Construction

Attachments DocuSign Envelope ID: 834558DF-FEB4-4CFA-B194-934031CFB1CD

EXHIBIT A SCOPE OF WORK

AZ Pavers L.L.C. PO Box 3557 Carefree, Arizona 85377 Phone: (480) 650-1644

ROC #: 246645

Project: LaLiberte Residence - Lot 65, of Tonto Hills, 11450 E. Blue Wash Road, Cave Creek, Arizona 85331

Scope of Work Subcontractor to provide all labor, equipment, and materials to complete the following scope of work per county approved plans dated 6/12/2021:

Driveway and Auto Court • Provide and install 6”x9” City Stone Ackerstone concrete pavers from road to house and casita in a herringbone pattern • All non-retained edges are to be full mortar set as soldier course • Includes pavers at mechanical yard • Color to be Desert Blend • Includes excavation and level of driveway • Includes 1” of sand setting/ABC

Backyard and Front Entry Pavers • Install owner provided 24”x24” Belgard Quartziti Porcelain pavers in Color Glacier at back patio • Includes leveling sand, disc spacer, and high performance 50 polymeric sand to joints • Running bond pattern • Includes step pads at entry • Includes stairs at back patio • Includes fine grading and recompaction of native soils

Total for entire Scope of Work: $60,130.00

All material is guaranteed to be as specified and the above work to be performed in accordance with the drawings and specifications submitted for the above work.

Exhibit A | 9 of 11 PORCELAIN PAVER & VENEER RESOURCE GUIDE CONTENTS Verona in Platinum PRODUCT OPTIONS INSTALLATION OPTIONS Ardesie 6 Quarziti 2.0 18 INTRODUCTION 30 Blue.s 7 Rail 20 PEDESTRIAN FOOT TRAFFIC E L E VAT E D D E C K I N G * Glocal 8 Signature 21 Sand Set Over Installation with Noon in Daylight Lagoon 10 Silverlake 22 Compacted Road Base 38 Stonedeks 44 Mashup 12 Stones 2.0 24 Sand Set Over 1" Fixed Pedestal Na.me 13 Sundeck 25 Concrete Overlay 39 on Concrete Floor 46 Nau 2.0 14 Turin™ 26 Gravel Set Over E_Deck Pedestal System 47 Open Graded Aggregate 40 MRP Support (Eterno) Noon 15 Verona™ 27 Stepping Stone Pedestal System 53 Norr 16 Porcelain Veneer 28 Sand Set on Belgard Porcelain Pedestal Officine 17 Compacted Road Base 41 Section - 8" to 24" 56 Installation with Belgard Porcelain Pedestal EZ Base Panels 42 Section - 3/4" to 7-3/4" 57 VEHICULAR TRAFFIC Bison Brace Details - Cementitious Assembly Instructions 58 Adhesive Overlay 43 Bison Extreme Cavity Height Bracing Detail - 24" to 36" Bracing Requirements 59 VENEER Porcelain Veneer 60 *Roof Top and Commercial Raised Pedestal Installations require engineered design. For Engineered support in these applications, please contact your local Belgard ® representative. Quarziti 2.0 in Mountain Quarziti Unico & For additional technical information on the installation of porcelain pavers, please contact Customer Service at [email redacted] Porcelain Veneer in Waterfall A NOTE ABOUT APPEARANCE Within each style, and even within each production run, color shades can vary to differing degrees between each paver. While many of our products have little to no variation, there are options that display a moderate to high range of variation – each is a stylistic choice. Here’s a breakdown of how our porcelain pavers are graded for color shade variation: A NOTE ABOUT SQUARE FOOTAGE SHADE variation SHADE variation SHADE variation SHADE variation v1 v2 v3 v4 Solar Reflectance Index Square footage reflects the estimated area of coverage that the tile (SRI): a measure of the will provide once placed, after allowing for joint spacing of 5/32" constructed surface’s UNIFORM S L I G H T M O D E R AT E H I G H ability to stay cool in the 12 x 24 36 x 36 48 x 48 sun by reflecting solar Actual size of tile is Actual size of tile is Actual size of tile is Uniform Slight Moderate Substantial radiation and emitting 1.9 sq/ft per tile. 8.66 sq/ft per tile. 15.45 sq/ft per tile. Appearance Variation Variation Variation 60-80 thermal radiation. MODULAR x 24 8 x 48 Minimal to no Distinguishable Though the Random color Actual size of tile is Actual size of tile is 12 x 24 differences differences in colors present variation from 3.85 sq/ft per tile. 2.50 sq/ft per tile. 24 x 36 among pieces. texture and/or in a single piece piece to piece, so Actual size num- x 48 12 x 48 pattern within may indicate the that one paver bers are 1.92 sq/ Actual size of tile is Actual size of tile is similar colors. color patterns to may have a ft for the 12 x 24 7.70 sq/ft per tile. 3.85 sq/ft per tile. be expected totally different and the on other tiles, color from the 18 x 36 16 x 48 34 x 36 is 5.8 the amount of other pavers. Actual size of tile is Actual size of tile is colors on each Thus, the final 4.33 sq/ft per tile. 5.13 sq/ft per tile. piece might install will vary significantly. be unique. Coverage will vary depending on installation practices. QUARZITI GLACIER QR 01 NAT 2.0 AUTHENTIC

MOUNTAINS QR 02 NAT DIVERSE WAT E R FA L L N AT U R A L WATERFALL QR 03 NAT X 24 12 X 24 24 X 36 18 X 36 24 X 24 24 X 48 UNICO VENEER Bullnose Coping E S T I M AT I N G C H A RT RIVER MODULAR QR 04 NAT X 24 18 X 36 24 X 24 24 X 48 UNICO VENEER See p 36 for additional 12 X 24 & 24 X 36 x 60 x 2 cm 45 x 90 x 2 cm 60 x 60 x 2 cm 60 x 120 x 2 cm 33 x 60 x 2 cm 10.5 x 45 cm sizing information 30 x 60 x 2 cm & 60 x 90 x 2 cm 11.73" x 23.54" x 3/4" 17.64” x 35.35” x 3/4” 23.54" x 23.54" x 3/4" 23.54” x 47.17” x 3/4” 12.99" x 23.54" x 3/4" 4.13" x 17.72" 11.73" x 23.54" & 23.54" x 35.35" x 3/4" GROSS WEIGHT / BOX 24.58 kg / 54.19 lbs 33 kg / 72 lbs 37 kg / 81.4 lbs 33 kg / 72 lbs 34 kg / 74 lbs 24 kg / 52 lbs 16 kg / 34.6 lbs PIECES / BOX 3 2 2 2 1 3 14 SQ FT / BOX 5.81 7.75 8.7 7.75 7.75 6.37 7.10 BOXES / FULL PALLET 40 36 27 30 35 40 55 SQ FT / PALLET 235.5 279 234.9 232.5 271.25 254.82 390.73 WAT E R FA L L MANTLE PALLET GROSS WEIGHT 998 kg / 2201 lbs 1197 kg / 2640 lbs 1014 kg / 2235 lbs 980 kg / 2160 lbs 1189 kg / 2621 lbs 943 kg / 2080 lbs 862 kg / 1900 lbs QR 05 NAT 19 BENEFITS OF PORCELAIN PAVERS INSTALLATION OPTIONS • STYLISH - Porcelain takes available style options • EASY TO CLEAN - With a tight surface texture, PRELUDE: to a new level these pavers clean quickly This installation manual is designed to be used by professional hardscape contractors and assumes they are already familiar • DURABLE - Incredibly high breakage loads, • MODULAR - For faster installation, simply lay with the proper construction techniques; design considerations and have the required skills for the installation of paving stones. up to 3,000 pounds as you go It further assumes that the contractor has access to the required tools for such construction. RESISTANT INTRODUCTION: Belgard® Porcelain Pavers are formed by pressing, followed by vitrification: this process involves the total fusion into a single material made from natural raw materials (sand, quartz, 3000 feldspars, kaolin, clays and inorganic pigments) which, fired at lb temperatures above 1226.67º C (2240º F), are transformed into a product with exceptional hardness, ultra-low absorption rate TO FREEZE THAW TO BREAKAGE TO CHEMICAL AGGRESSION TO STAINS and unmatchable mechanical characteristics. Belgard porcelain Freeze thaw resistant—100% Because every slab Because our pavers are Because a high density and pavers are eco-compatible and ecolabel-certified. Each unit is frost-free and properties remain can withstand loads unaffected by alkalis, acids, ultra-low absorption rate 20mm (0.7874") standard thickness or ¾" nominal thickness unaltered at temperatures of over 3000 lbs. chemical agents, salt and creates a tight paver surface, it and is durable enough to withstand use in exterior applications. ranging from -51.1º to + 60º C other de-icing materials. fends off surface mold, moss, (-60°F to +140°F). dirt and other types of stains. SPECIALTY TOOLS FOR PORCELAIN EASIER PAVER CONSTRUCTION: Wet cut tile saw equipped with a a smooth continuous porcelain blade manufactured for wet cutting porcelain. The saw should be designed to safely cut a 24 inch length porcelain paver. Minimum 1 HP engine recommended A paver clamp for easy handling, which can be used to both install and remove pavers. TO LAY TO CLEAN TO REMOVE FOR YOU The use of gloves is highly recommended while handling and Because of superior accuracy Because it can be cleaned Because a 24" x 24" slab Because the structured installing porcelain slabs. in dimensional sizing and with normal household weighs just 37 lbs., its top textures formed on the linear sides, the pavers cleaners and even pressure light weight permits easy surface of our pavers create Appropriate notched trowels and grout float tools for allow for perfectly executed washed with a low removal, serviceability and non-slip surfaces. cementitious adhesive and grout Installation. The appropriate installations with tight and pressure washing device.* even reusability. (Excluding tool selection would be based on the adhesive and grout accurate lines. adhered installations). manufacturer’s recommendations. * It is important that all pressure washing of your porcelain pavers be done with a low pressure washer with a maximum of 1600 psi and nothing more powerful. When pressure washing your installation, care should be taken to prevent damage to the grout (adhesive and grout installations) and some re-sanding will be necessary when power washing an installation with sand or polymeric sand joints. HANDLING: PLANKS We suggest performing a preliminary wash on a sample surface of a few square meters; if the test is successful, SHADE VARIATION: As the color and details of our porcelain pavers may vary from piece to piece and from run to run it is ENERGY AND ATMOSPHERE: Belgard® porcelain products help to define the minimum Pallets of porcelain pavers are manufactured and shipped When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), extend clearing over the entire surface. When you have done always lay the pattern of 1/3's. These should not be placed V1-Uniform Appearance: Minimal to no difference recommended to work from multiple boxes/pallets of energy efficiency level of the building. with a Heavy Duty plastic protective pallet cover and the the above wash, carry out a basic or alkaline wash using among pieces. pavers to achieve a favorable mix with an even individual porcelain pavers are packaged in protective next to each other at 50%. degreasing detergents. This is because acid can leave grease EA_C_1 Optimization of Energy Performance (1 Point) distribution of the inherent colors. cardboard boxes. To prevent damage to your pavers, do not on the floor, which could contribute to retaining dirt. remove the protective cardboard boxes until you are ready INNOVATION IN DESIGN: Mirage® and Belgard Porcelain JOINT INFILLING INFORMATION:  CLEANING PRODUCTS to install them. When porcelain pavers are installed as sand set installations, DAY TO DAY CLEANING: LEED CONTRIBUTING PRODUCTS: materials are produced in compliance with the criteria set down for Ecolabel certification, the most important CAUTION: Removing pavers from their protective packaging For day to day cleaning we strongly advise against the use you may fill the 4mm paver joints with: of waxes, oily soaps, impregnating products and various TYPES OF S O LV E N T S ACIDS All the slabs in this catalog can help contribute up to 10 environmental standard in the world for the certification of and handling multiple loose stones together creates the bleaching solution, oil ALKALI possibility for chipping. treatments such as water and oil repellent on porcelain DETERGENTS of turpentine, acetone, muriatic acid, Alkaline based LEED credits, depending on the material and how it is used. ceramic tiles. HIGH-PERFORMANCE POLYMERIC SAND Where sales hydrochloric acid, Once the Heavy Duty plastic pallet covers have been stoneware products, as their application is unnecessary. are permitted trichloroethylene, nitrate phosphoric acid detergents Points that can be obtained by using Belgard® ID_1.1 Innovation In Design (1-4 Points) Certain off the shelf detergents contain waxes and gloss based thinner removed from the pallet, the unused boxed pavers should Polymeric sand is a manufactured sand that is blended with porcelain materials: be protected from the elements to ensure the integrity of polymers which hardens when subjected to moisture. The inducing additives which, after various washes, can deposit BEER • a bright coat on the floor. For films left by soap, lime scale, INDOOR ENVIRONMENTAL QUALITY: the protective cardboard boxes. sand is swept into the open joints until they are completely dirt, use an acid detergent, suitably diluted in water (read LIME • SUSTAINABLE SITES: Belgard® porcelain material guarantees a very low amount filled, but slightly below the surface of the paver.. Like the product instructions carefully). It is also important to TAR • Belgard® porcelain products help reduce the “heat island” of air pollutants. INSTALLATION INFORMATION: cement blended sand, it is extremely important that all excess sand and dust be swept from the surface (blowers point out that Hydrofluoric acid (HF) and its derivatives can irredeemably damage porcelain stoneware. For routine CEMENT CANDLE WAX • • effect (the difference in the thermal gradient within and outside urban areas), in order to minimize the effects of Claims made refer to LEED 2009: NEW CONSTRUCTION AND Each of the following option details will include specific can be used for final dust removal), as any residual dust cleaning, Mirage recommends the use of bleach or ammonia, MAJOR RENOVATIONS. To see how Mirage can help a LEED GLUE • the microclimate on the habitat. This is achieved by the low information relative to the selected installation. Base or sand can stain the surface. After joints are full and the suitably diluted in water; for polished porcelain stoneware, Project Team earn points on other LEED rating systems, thicknesses vary between different geographical and CHEWING GUM • • Solar Reflection Index (SRI) of Belgard® porcelain products, surface is clean, the pavement is misted with water to dry the floor after washing to prevent unsightly smudges. please contact your Belgard® representative. climatic locations and the contractor will be installing typical RUBBER TIRE, SHOES • which makes them especially suitable for outdoor use. base thicknesses for paving installations in their location. activate the polymer and curing of the mixture. EXTRAORDINARY CLEANING: • IMPORTANT: Installing porcelain pavers requires the Check with manufacturers recommended installation In the case of particular and/or particularly stubborn stains, GREASE, OIL INK • SS_C_7.1 Heat Island Effect – Roofing Excluded (1 Point) LEED INFORMATION* bedding course sand to be pre-compacted and then struck techniques when using High Performance Polymeric Sand SS_C_7.2 Heat Island Effect – Roof (1 Point) Up to 75% of Certificate No 13206-2018-PC-ITA-DNV we advise you to use specific detergents, as better indicated NICOTINE • open space may be paved with recreation and pedestrian off with a screed to the required thickness as shown in the on porcelain pavers. in the table on the next page. Moreover, please remember detail drawings. The porcelain pavers are not compacted FELT-TIP PEN • friendly surfaces. that removing any type of stain is easier if it is removed CREDIT: HEAT ISLAND REDUCTION: and therefore the sand layer beneath them requires pre- IMPORTANT NOTES: while still fresh. It is important to always run a preventative RESINS • SS_C_6.1 Stormwater Design-Quantity Control (1 Point Intent: to minimize effects on microclimates and human and compaction. Do not compact dry sand, but ensure the sand test before using detergent products, especially lapped or RUST • has a 5 to 6% moisture content so that it will compact i. When using Polymeric Sand it is important to follow SS_C_6.2 Stormwater Design-Quality Control (1 Point) wildlife habitats by reducing heat islands. the manufacturer’s instructions to ensure there is no smoothed porcelain stoneware. NAIL POLISH • cohesively and allow for a smooth strike off finish. CIGARETTE • Requirement: surface staining. RAISED FLOORS: WATER EFFICIENCY: WALL PAINT • • Option 1. Non roof and roof (2 points except Healthcare, 1 point INSTALLATION INFORMATION ii. Polymeric Sand can contribute to a reduction in joint plant growth and insect infiltration within the joint infill material. In the case of raised floors, using abundant water is forbidden; therefore, it is highly recommended to use Installed as a permeable option, rainwater can be harvested and reused for non-potable irrigation. Healthcare) THAT MUST BE FOLLOWED: an accurately wrung rag. For routine cleaning, use rags, SHADE variation SHADE variation SHADE variation SHADE variation WE_C_1 Water Efficient Landscaping (2-4 Points) NON ROOF Use paving materials with a three-year aged solar tepid water and detergent, limiting as much as possible NEVER compact porcelain pavers with a plate compactor. ALWAYS pre-compact and strike off your sand leveling CLEANING & MAINTENANCE FOR MIRAGE PORCELAIN PRODUCTS the quantity of water on the panel. For stains, however, concentrated products may be directly used. v1 v2 v3 v4 UNIFORM S L I G H T M O D E R AT E H I G H MATERIALS & RESOURCES: Numerous porcelain products can help improve a building’s LEED rating in terms of

reflectance (SR) value of at least 0.28. If three-year aged value information is not available, use materials with an initial SR of at least 0.33 at installation. course before installing your porcelain pavers in sand “Materials & Resources”; in particular, the collections Stones set installations. “POST-LAYING” CLEANING: SNOW REMOVAL: ROOF Use roofing materials that have an SRI equal to or 2.0, Lab_21, Tribeca, and Norr allow LEED points to be greater than the values in Table 1. Meet the three-year The surface of the Belgard® porcelain paver is very hard V2-Slight Variation: Distinguishable differences in texture obtained due to containing a proportion of “pre-consumer” Porcelain pavers should be wet cut smooth continuous Post-laying cleaning is obligatory after on site works. aged SRI value. If three-year aged value information is not Inadequate or late removal of the grouting used on the and very resistant to scratching; normal shoveling is not a and/or pattern within similar colors. recycled material. porcelain blade, minimum 1 HP engine recommended. problem. Use a plastic or plastic edged shovel to ensure that available, use materials that meet the initial SRI value joints can leave marks difficult to remove and create, on V3-Moderate Variation: Though the colors present in a NEVER install porcelain pavers without the required 4mm the flooring, a cement film able to absorb all types of dirt, an edge of the paver is not accidentally caught; like on any MR_C_4.1 Recycled Material Content (1 Point) pavement, use of metal shovels can cause chips to corners single piece may indicate the color patterns to be expected Products: spacing between them. The porcelain pavers should never thus giving the impression that it is the material that has (20% pre-consumer) or surface. If using a snow blower, ensure the impeller is on other tiles, the amount of colors on each piece might This credit is applicable for all ceramic products be installed with a porcelain to porcelain contact. Plastic become dirty. MR_C_4.2 Recycled Material Content (1 Point) adjusted to at least ¼ inch above the surface to prevent vary significantly. manufactured by the organization. 4mm spacers should be used on Sand Set and Permeable It is indispensable to dissolve and remove these residues (40% pre-consumer – in addition to the point above) damage (¼ inch height is recommended with snow blower installations. The spacer can be installed to support and completely using buffered acids diluted in water (follow the use on any pavement). V4-High Variation: Random color variation from piece space 4 paver corners or snapped apart (as designed) to instructions on product packaging), which must then be to piece, so that one paver may have a totally different form a T that supports 2 paver corners. This versatility will removed completely and quickly, rinsing the floor with plenty Belgard® approved deicing materials can be used on the color from the other pavers. Thus, the final installation permit your porcelain pavers to be installed in a stack bond of water to avoid residues or drops on the floor which could porcelain pavers without concern of any damage. Approved will be unique. damage the tiles. deicing chemicals are sodium chloride (NaCl) and to the pattern, a running bond pattern as well as a flush installation extent temperature falls below -10º C (14º F), Calcium To make sure that you get the look you are after, find out how against another structure. Allow the product to act on the wet floor, without letting it dry Chloride (CaCl2) much color shade variation the pavers have before you make For a 100 sf. project, approximately 34 spacers are needed; and rubbing it with colorless rags. Next, rinse it thoroughly with water to ensure that the floor is free of detergent your purchase. Reviewing physical samples along with the this allows for overages if needed. residues. If necessary, repeat the operation. “Belgard Porcelain Swatch Book” is recommended to help *Values based on LEED v4 you decide on the acceptable color shade variations. Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. DNV GL Business Assurance Italia S.r.l. Via Energy Park, 14, 20871 Vimercate (MB), Italy. Tel: 039 68 99 905. www.dnvgl.it/businessassurance 33 CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – EPD – industry average in at least three of the following Evaluation: generation of harmful substances. To reward raw material states that inert flooring materials, including ceramic MINIMUM RECYCLED ENVIRONMENTAL PRODUCT DECLARATION categories are valued at 100% of their cost for credit manufacturers who produce products verified to have tiles, automatically satisfy the credit without the need for SERIES PRODUCTS The company has provided the organization with all of the CONTENT PRE-CONSUMER Intent: achievement calculations. information regarding the compliance with the requirement improved life-cycle impacts. additional testing. ARDESIE AD03 > 20% To encourage the use of products and materials for • global warming potential (greenhouse gases), of suppliers of raw materials for mixture. Requirement: Should special substances be applied (e.g. some types of which life-cycle information is available and that have in CO2; Products: dies, etc.) containing VOCs, then these must comply with the AD04 > 40% Option 2. Material ingredient optimization (1 point) environmentally, economically, and socially preferable indicated limits. • depletion of the stratospheric ozone layer, This credit is applicable for all ceramic products International Alternative Compliance Path – REACH life-cycle impacts. To reward project teams for selecting in kg CFC-11; Optimization. End use products and materials that do not Products: AD05 > 20% products from manufacturers who have verified improved manufactured by the organization. • acidification of land and water sources, in moles contain substances that meet REACH criteria for substances This credit is applicable for all ceramic products environmental life-cycle impacts. of very high concern. If the product contains no ingredients GLOCAL GC06 > 60% H+ or kg SO2; CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – manufactured by the organization. Requirement: MATERIAL INGREDIENTS listed on the REACH Authorization or Candidate list, value at MASH UP MP04 > 20% • eutrophication, in kg nitrogen or kg phosphate; 100% of cost. Option 1 – EPD – Environmental product declaration (1 point): Intent: CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – • formation of tropospheric ozone, in kg NOx or To encourage the use of products and materials for Evaluation: SOURCE OF RAW MATERIALS NAU NA20 > 20% Use permanently installed products sourced that meet one kg ethane Intent: of the disclosure criteria below. which life-cycle information is available and that have It was verified that the company does not use substances NA.ME NE21 > 10% • depletion of non-renewable energy resources, in MJ. environmentally, economically, and socially preferable belonging to the Reach or Candidate list for the To encourage the use of products and materials for • Environmental Product Declarations which conform to ISO life-cycle impacts. To reward project teams for selecting which life cycle information is available and that have • For credit achievement calculation, products sourced manufacturing of its products. NE23 > 60% 14025, 14040, 14044, and EN 15804 or ISO 21930 and have products for which the chemical ingredients in the product environmentally, economically, and socially preferable at least a cradle to gate scope. In particular: (extracted, manufactured, purchased) within 100 miles Results: (160 km) of the project site are inventoried using an accepted methodology and life cycle impacts. To reward project teams for selecting NE30 > 60% Product-specific Type III EPD -- Products with third-party for selecting products verified to minimize the use and Satisfactory. products verified to have been extracted or sourced in a certification (Type III), including external verification in which Evaluation: generation of harmful substances. To reward raw material responsible manner. NOON NN05 > 20% Products: the manufacturer is explicitly recognized as the participant It has been verified that the company EPD shows for at least manufacturers who produce products verified to have This credit is applicable for all ceramic products Requirement: NORR RR03 > 50% by the program operator are valued as one whole product for 3 indicators, a reduction of the impact below the average improved life-cycle impacts. purposes of credit achievement calculation. represented by the EPD “Confindustria Ceramica” manufactured by the organization. Option 2. leadership extraction practices (1 point) Requirement: OFFICINE OF04 > 30% Evaluation: EPD - COI-20160202-ICG1-EN of 26/09/2016 Use products that meet at least one of the responsible Option 1 – Material ingredient reporting (1 point): CREDIT: LOW-EMITTING MATERIALS Products: extraction criteria below for at least 25%, by cost, of the QUARZITI 2.0 QR03 > 20% It was verified that the company has a certified and valid Intent: Use permanently installed products that use any of the total value of permanently installed building products in EPD declaration, in which the manufacturer is explicitly This credit is applicable for all ceramic products following programs to demonstrate the chemical inventory To reduce concentrations of chemical contaminants that can the project. QR04 > 50% recognized by the Program Operator as a participant in manufactured by the organization. of the product to at least 0.1% (1000 ppm). damage air quality, human health, productivity, and the program and that the statements contained in this • Recycled content. Recycled content is the sum of the environment. QR05 > 50% declaration are supported by evidences. CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – • Health Product Declaration. The end use product has a postconsumer recycled content plus one-half the published, complete Health Product Declaration with full Requirement: preconsumer recycled content, based on cost. Products Products: SOURCE OF RAW MATERIALS SUNDECK SD02 > 10% Intent: disclosure of known hazards in compliance with the Health This credit includes requirements for product manufacturing meeting recycled content criteria are valued at 100% This credit is applicable for all ceramic products Product Declaration Open Standard. as well as project teams. It covers volatile organic compound of their cost for the purposes of credit achievement SD03 > 30% manufactured by the organization. To encourage the use of products and materials for calculation Evaluation: (VOC) emissions into indoor air and the VOC content of which life cycle information is available and that have STONES SO01 > 10% materials, as well as the testing methods by which indoor Evaluation: CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – EPD – environmentally, economically, and socially preferable It was verified that the company has a Health product VOC emissions are determined. Different materials must ENVIRONMENTAL PRODUCT DECLARATION life cycle impacts. To reward project teams for selecting declaration (HPD) and that the statements contained in this The Certificating Authority has assessed the recycled content SO10 > 30% meet different requirements to be considered compliant for Intent: products verified to have been extracted or sourced in a declaration are supported by evidences. of the products listed in attachment 1. For the evaluation the this credit. The building interior and exterior are organized TRIBECA TB05 > 40% responsible manner. guideline, issued by Confindustria Ceramica in March 2013 To encourage the use of products and materials for Products: in seven categories, each with different thresholds of Requirement: for calculating the content of recycled material in ceramic which life-cycle information is available and that have This credit is applicable for all ceramic products compliance. The building interior is defined as everything tiles has been adopted as a reference environmentally, economically, and socially preferable Option 1. Raw material source and extraction reporting (1 point) manufactured by the organization. within the waterproofing membrane. The building exterior life-cycle impacts. To reward project teams for selecting is defined as everything outside and inclusive of the Products: products from manufacturers who have verified improved Use permanently installed products from manufacturers primary and secondary weatherproofing system, such as that have publicly released a report from their raw material CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – This credit is applicable for the products listed in the environmental life-cycle impacts. MATERIAL INGREDIENTS waterproofing membranes and air- and water resistive appendix 1 of this certificate suppliers which include raw material supplier extraction barrier materials. Requirement: locations, a commitment to long-term ecologically Intent: Appendix 1 to Certificate: Products in compliance with credit responsible land use, a commitment to reducing To encourage the use of products and materials for Option 1. Product Category Calculations (1-3 points) “Building product disclosure and optimization – Source of Option 2 – Multi-attribute optimization (1 point): Use products that comply with one of the criteria below for 50%, environmental harms from extraction and/or manufacturing which life-cycle information is available and that have Achieve the threshold level of compliance with emissions raw materials” by cost, of the total value of permanently installed products processes, and a commitment to meeting applicable environmentally, economically, and social preferable and content standards for the number of product categories in the project. standards or programs voluntarily that address responsible life-cycle impacts. To reward project teams for selecting listed in Table 2. CREDIT: MINIMUM RECYCLED CONTENT sourcing criteria. products for which the chemical ingredients in the product (related to LEED Credit: Building Product Disclosure and • Products will be valued as below: Third party certified Evaluation: are inventoried using an accepted methodology and Optimization – Sourcing of Raw Materials – option 2) products that demonstrate impact reduction below for selecting products verified to minimize the use and The “low-emission materials” credit of the Leed V4 Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. DNV GL Business Assurance Italia S.r.l. Via Energy Park, 14, 20871 Vimercate (MB), Italy. Tel: 039 68 99 905. www.dnvgl.it/businessassurance SIZING 8"X 48" NOMINAL SIZING 18"X 36" NOMINAL SIZING UNICO 13"X 24" NOMINAL SIZING 24"X 36" NOMINAL SIZING 12"X 24" NOMINAL SIZING 48"X 96" NOMINAL SIZING Calibrated unit cut sizing without spacing = 194 x 1198mm or 7.64" x 47.17" Calibrated unit cut sizing without spacing = 298 x 598mm or Calibrated unit cut sizing without spacing = 330 x 598mm or Calibrated unit cut sizing without spacing = 598 x 898mm or Calibrated unit cut sizing without spacing = 296 x 598mm or Calibrated unit cut sizing w/o spacing 1198x2398 mm – 11.73" x 23.54" 12.99" x 23.54" 23.54" x 35.35" 11.65" x 23.54" 47.17x94.41" With 4mm spacing added to two planes = 198 x 1202mm or 7.80" x 47.32" With 4mm spacing added to two planes = 300mm x 602mm With 4mm spacing added to two planes = 330 x 602mm or With 4mm spacing added to two planes = 602 x 902mm or With 4mm spacing added to two planes = 300 x 602mm or With 4mm spacing 1202x2402 mm – 47.32x94.57" or 11.81" x 23.70" 13.20" x 23.70" 23.70" x 35.51" 11.81" x 23.70" 24"X 48" NOMINAL SIZING Calibrated unit cut sizing without spacing = 598 x 1198mm 16"X 48" NOMINAL SIZING or 23.54" x 47.17" 24"X 48" NOMINAL SIZING Calibrated unit cut sizing w/o spacing 398x1198 mm – With 4mm spacing added to two planes = 602 x 1202mm or 24"X 24" NOMINAL SIZING Calibrated unit cut sizing without spacing = 598 x1200mm 15.67x47.17" 23.70" x 47.32" Calibrated unit cut sizing without spacing = 598 x 598mm or or 23.54" x 47.24" With 4mm spacing 402x1202 mm – 15.83x47.32" 23.54" x 23.54" With 4mm spacing added to two planes = 602 x 1204mm or With 4mm spacing added to two planes = 602 x 602mm or 23.70" x 47.40" 48"X 48" NOMINAL SIZING 23.70" x 23.70" Calibrated unit cut sizing w/o spacing 1198x1198 mm – 47.17x47.17" With 4mm spacing 1202x1202 mm – 47.32x47.32" 47.33 [1202.10 47.17 [1198.12] 12"X 48" NOMINAL SIZING 47.17 x 48 Nominal Sizing [1198.12] Calibrated unit cut sizing without spacing = 298 x 1198mm or 11.73" x 47.17" With 4mm spacing added to two planes = 302 x 1202mm or 11.89" x 47.32" 47.33 [1202.10] PEDESTRIAN FOOT TRAFFIC PEDESTRIAN FOOT TRAFFIC SAND SET OVER COMPACTED ROAD BASE INSTALLATION SAND SET OVER CONCRETE OVERLAY INSTALLATION PERIPHERAL RESTRAINT SYSTEM SPIKED INTO 6” TO 8” OVER BASE AREA PERIPHERAL RESTRAINT SYSTEM Note: A concrete base with a sound surfaceand small cracks can be utilized MECHANICALLY FASTENED INTO CONCRETE BASE as a base for paving slab construction, but a concrete base with differential settlement or movement is not acceptable 20mm (0.7874”) 20mm (0.7874”) Porcelain Slab Porcelain Slab 1” pre-compacted concrete sand 1” pre-compacted concrete sand 1.5” tall peripheral restraint system Belgard porcelain 1.5” tall peripheral restraint system Belgard porcelain Use 4mm disc spacers between all spiked into 6-8” over base area 20mm (3/4” nominal) pavers Use 4mm disc spacers between all anchored into concrete base. 20mm (3/4” nominal) pavers pavers and ll joints with Note: Pre-compact the sand pavers and ll joints with high-performance polymeric sand bedding course and screed to a 1” high-performance polymeric sand thickness with smooth surface. Note: Pre-compact the sand bedding course and screed to a 1” thickness with smooth surface. Sand Bedding Course Sand Bedding Course (1” pre-compacted thickness) (1” pre-compacted thickness) Geotextile Fabric Compacted road base Installed on top of concrete and 3/4” minus road base material. folded up the front of the edging. Base thickness is determined by This is required to prevent the soil and climatic conditions. unwanted migration of the sand bedding course material Subgrade Soil Concrete base 1/2” drainage holes Soil Subgrade drilled 24” on center 4mm disc spacer 4mm disc spacer (with breakoff tabs (with breakoff tabs Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers for different patterns) for different patterns) Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade. Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade. INSTALLATION NOTES: INSTALLATION NOTES: Follow the detail drawing. Ensure the plastic 4mm spacers are installed at all corners of the installed pavers. Follow the detail drawing. Ensure that pavement is constructed with a 2% slope and that it is pitched away from Base material is to be over based 6 to 8 inches beyond the edge of the pavement. The required edge restraint system is a low profile edge restraint with a vertical height any building. PLANKS of 1½ inches as shown in the drawing. Ensure the plastic 4mm spacers are installed at all corners of the installed pavers. The required edge restraint system is a low profile edge restraint with a vertical height When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of of 1½ inches as shown in the drawing. 1/3's. These should not be placed next to each other at 50%. Mechanically anchor edge restraint into the concrete base. PLANKS Ensure that pavement is constructed with a 2% slope that it is pitched away from any Ensure geotextile is installed directly on top of the concrete to contain the bedding sand. When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of building. 1/3's. These should not be placed next to each other at 50%. PEDESTRIAN FOOT TRAFFIC VEHCULAR TRAFFIC INSTALLATION WITH EZ BASE PANELS CEMENTITIOUS ADHESIVE OVERLAY, CONCRETE BASE INSTALLATION 3/4” TALL PERIPHERAL RESTRAINT SYSTEM ATTACHED TO THE STEP 5: INSTALLATION OF EZ BASE PANEL WITH HOLLOW WALL DRIVE ANCHORS (HWDA) EDGE RESTRAINT AND PORCELAIN SLABS Lay porcelain slabs directly Belgard porcelain on the Belgard® EZ Base 20mm (3/4” nominal) pavers panels. Ensure your EZ Base Sakrete® EZ Base Panels panels extend the 6" beyond Belgard Porcelain pavers PermaColor® Select Grout, Or; the edge of the porcelain MVIS™ Premium Pointing Mortar Sand leveling material Belgard porcelain Use 4mm disc spacers between all HDWA 1/2” pre-compacted thickness pavers. To properly space anchor 20mm (3/4” nominal) pavers a er and ll oint it high-performance polymeric sand Note: Pre-compact the sand the porcelain slabs, ensure 254 Platinum, Or; bedding course and screed to a 1-1/2” thickness with smooth surface. that Spacer G pieces are MVIS H-Bond Veneer Mortar installed throughout the Soil Sakrete® EZ Base Panels entire installation. Install a Concrete Base low profile edge restraint Thickness and reinforcement Sand leveling material requirements are based on 1/2” pre-compacted thickness on the EZ Base, making traﬃc loading and are to be sure it rests firmly against designed and constructed the pavers. The edge according to the American restraint can be secured Concrete Institute (ACI) and to the EZ Base panels with Portland Cement Association (PCA) standards. either HWDA Anchors (as shown in our detail drawing) or spikes. STEP 6: INSTALL, SWEEP AND HYDRATE POLYMERIC SAND HWDA Subgrade Pour, spread and sweep the Compacted Soil Anchor polymeric sand into all slab Subgrade joints, insuring all joints are filled. Sweep the surface Note: The concrete base for any vehicular application should be designed and approved by a Important: For a professional and chip free cut, Belgard Porcelain pavers licensed professional engineer, licensed in the state in which the project is located. 4mm disc spacer should only be cut with a tile saw equipped with a wet cut porcelain blade. clean with a fine bristle it brea o tab Caution: Never compact Belgard Porcelain pavers with a plate compactor. broom or carefully utilize Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers or di erent attern Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. a blower to remove any Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade. excess sand or remaining STEP 1: EXCAVATION OF PATIO OR WALKWAY AREA STEP 3: GEOTEXTILE AND PRE-COMPACTED dust. Gently mist the Remove all grass or plant material from the area of BEDDING SAND INSTALLATION. surface of the installation according to the polymeric sand’s excavation. Excavate approximately 3 to 3½ inches below Install the geotextile barrier fabric (weed barrier) on top of manufacturer directions which will hydrate the polymeric the finished grade and over excavate the installation area the compacted sub-base. Spread a slightly hydrated layer sand joint and initiate the curing of the joint. INSTALLATION NOTES: inches beyond the edge of the Mirage Porcelain pavement. of sand to a depth of 3/4" over the geotextile and compact Follow the detail drawing. For concrete foundation slabs that are not large enough to require contraction / *always follow the instructions from the polymeric sand manufacturer control joints, a minimum 4mm (1/8" to 3/16") grout joint is acceptable, but for larger The excavated depth will accommodate the Geo-fabric, the the sand leveling layer. Screed and strike off the compacted Ensure that pavement is constructed with a 2% slope and that it is pitched away from A COUPLE OF THINGS TO CONSIDER. concrete foundation slabs that do require contraction / control joints, the joint width pre-compacted 1/2" sand leveling layer, the Belgard® EZ sand leveling layer to a final thickness of 1/2" using a any building. We never compact our porcelain slabs. should be a 3/8". It is absolutely imperative that all contraction / control joints be Base and your Porcelain slabs. straight using a straight edge to screed which will create a Referenced approved Cementitious Adhesives: Laticrete 254 Platinum or MVIS Hi-Bond located in the joint line of installed porcelain pavers and not beneath a paver. * EZ Base installations are intended for foot traffic only. smooth final sand leveling surface. Saturating the surface with a hose will cause the polymer Veneer Mortar ** prior to excavation, check with local utility services to ensure digging will not damage any binder to wash out of the sand mixture and flow below the Caution: If a Porcelain Paver is installed over a control joint, the paver will reflectively below grade utilities. STEP 4: INSTALLATION OF EZ BASE slabs as well as wash the sand out of the joints. Misting Referenced approved joint Cement Grout - Laticrete Permacolor, or Permacolor Select crack along the contraction / control joint beneath it. Install Belgard® EZ Base on the finished sand leveling Grout or MVIS Premium Pointing Mortar keeps the polymer suspended in the mixture so that it can STEP 2: LEVELING AND COMPACTING THE EXCAVATED AREA layer so that it is fully covers the excavation area including 100% Silicone Caulk: Laticrete Latasil PLANKS bind everything together and it also keeps the sand from Carefully excavate the area to create a level soil sub-grade the 6 inch over excavation. Start laying the EZ Base units When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of being washed out of the joints during the hydrating process. For Cementitious adhesive and grout installation, refer to the manufacturer’s technical that slightly slopes away from structures (i.e. a house). according to a staggered pattern while ensuring locking of 1/3's. These should not be placed next to each other at 50%. Using a hand tamper compact the sub-grade and ensure the the tongue and groove system. Trim any visible curves or instructions and specifically as they relate to outdoor installations. PLANKS excavated area is as smooth as possible, making sure that protruding angles that are beyond excavated area using a When installing porcelain planks (16 x 48, 12 x 48 & 8 x the sub-grade is within +/- 1/4" of the excavation depth. Use utility knife. 48), always lay the pattern of 1/3's. These should not be 43 a string level to establish the desired slope for your area. placed next to each other at 50%. DocuSign Envelope ID: 834558DF-FEB4-4CFA-B194-934031CFB1CD

SHORT-FORM SUBCONTRACT AGREEMENT

THIS SUBCONTRACT AGREEMENT (“Subcontract”) is made this 21st day of July, 2021 (“Effective Date”), by and between A Finer Touch Construction, LLC, an Arizona limited liability company (“Contractor”) and AZ Pavers L.L.C., an Arizona limited liability company (“Subcontractor”).

The work identified in Section 1 below (the “Subcontract Work”) shall be performed by Subcontractor in accordance with the Prime Contract dated December 7, 2020 (including all plans, specifications, and other contractual documents attached or incorporated thereto) between Contractor and Mark LaLiberte (“Owner”).

Project: LaLiberte Residence - Lot 65, of Tonto Hills, 11450 E. Blue Wash Road, Cave Creek, Arizona 85331

SECTION 1. SCOPE OF WORK. With respect to the Subcontractor’s Scope of Work specifically set out in Exhibit A, Subcontractor agrees to furnish all necessary management, supervision, labor, equipment, supplies, materials, permits (if any), machinery, tools, transportation, and any other act or thing required to diligently and fully perform all work hereinafter described for the Project in accordance with the Contract Documents for this Project. The term “Contract Documents” shall include (a) this Subcontract; (b) the Prime Contract; (c) plans, drawings, specifications (including but not limited to the Plans and Specifications described on attached Exhibit B), and all written modifications thereto made in accordance with this Subcontract; (d) any work, purchase, or change orders issued during the course of the work; (e) the Jobsite Code of Conduct, if any, attached hereto as Exhibit C; (f) all addenda, amendments, modifications, and all other documents forming or by reference made part of the Prime Contract or this Subcontract; and (g) any written modifications or supplements to this Subcontract by the parties subsequent to the date of execution of this Subcontract.

Subcontractor represents and warrants that prior to entering into this Subcontract, it has thoroughly investigated and acquainted itself with the Subcontract Work; Project Site; Contract Documents; all applicable laws, ordinances, and regulations; and the availability of personnel, workmen, materials, and supplies. Subcontractor shall ensure all Subcontract Work is performed in accordance with the final plans and specifications approved by the governmental authority having jurisdiction over the Project. If Subcontractor discovers any discrepancies between its site observations and the Contract Documents, including any errors contained in the approved final plans and specifications, such discrepancies shall be promptly reported to the Contractor in writing

Contractor may, from time to time, request that Subcontractor perform additional work on the Project beyond that work specified in Exhibit A. Any such additional work will be handled by written change order in accordance with Section 5 hereof. However, this Subcontract does not in any way guarantee that Contractor will request Subcontractor to provide any additional work or any specific quantity or dollar amount of Subcontract Work beyond the scope of work specified in Exhibit A hereto. Subcontractor acknowledges that Contractor may not request any, or only limited, additional Subcontract Work during the term of this Subcontract.

SECTION 2. PRICE AND PAYMENT. Contractor agrees to pay Subcontractor for the performance of this Subcontract the sum of Sixty Thousand One Hundred Thirty and 00/100 Dollars ($60,130.00), subject to additions and deductions for changes agreed upon or determined in accordance with Section 5. Subcontractor warrants that the Subcontract Price includes all costs to complete all the Subcontract Work as defined in Section 1, including payment of all taxes that may be assessed against Subcontractor in performing the Subcontract Work.

Prior to the first payment being made and within fifteen (15) days of Effective Date, Subcontractor shall prepare and submit to Contractor a Schedule of Values for Contractor’s approval, with such approval being a condition of payment. The Schedule of Values shall allocate the Subcontract Price to the various portions of the Subcontract Work. If required by Contractor, the Schedule of Values shall be accompanied by a separate document identifying the names and contract values of Subcontractor’s lower-tier subcontractors. Once Contractor has approved the Schedule of Values, it shall become the basis for Subcontractor’s progress payments.

Contractor will make monthly progress payments from funds received from Owner as the Subcontract Work proceeds. It is the intent of the parties and understood that receipt by the Contractor from the Owner of funds for work performed by Subcontractor shall be a condition precedent to each payment due to Subcontractor becoming due and payable pursuant to the provisions of this section. Subcontractor shall submit a proper application for payment to Contractor

Short-Form Subcontract Agreement | 1 of 11 DocuSign Envelope ID: 834558DF-FEB4-4CFA-B194-934031CFB1CD

on or before the twenty-third (23rd) day of each month, with timely submission being a condition of payment. Applications for payment shall constitute Subcontractor’s representation that the Subcontract Work has been performed consistent with the Contract Documents, has progressed to the point indicated in the application for payment, and shall include: (i) itemization of the amounts requested as they pertain to the aspects of work required by the Subcontract covered by the requested payment; (ii) any backup documentation specified by Contractor or required by the Contract Documents; (iii) the total amount of the Subcontract Price, percentage completed to date, and total amounts previously paid under the Subcontract; and (iv) appropriate lien releases from Subcontractor and any and all of Subcontractor’s lower-tier subcontractors and suppliers of materials or equipment (including rental equipment). Such lien releases will include conditional lien releases from Subcontractor and each of its sub-subcontractors and materials suppliers who are due payment from the current application for payment, and unconditional lien releases not previously provided for any amounts previously paid.

Contractor may decline to approve all or any part of an application for payment and may withhold payment for any of the reasons set forth in Ariz. Rev. Stat. § 32-1183 of the Arizona Prompt Payment Act (Ariz. Rev. Stat. §§ 32-1181 through 32-1188).

Except as otherwise provided in this Subcontract and the Arizona Prompt Payment Act, final payment, including retained funds, but net of offsets, deductions, credits, or retention taken by Owner or Contractor pursuant to this Subcontract or applicable law, shall be made to Subcontractor seven (7) days after all of the following have occurred: (1) the entire work required by this Subcontract has been fully completed in conformity with the Contract Documents, (2) said work has been delivered to and accepted by Owner and Contractor, (3) Contractor has received from Subcontractor all items and documents required for payment pursuant this Section 2, and (4) Contractor has received final payment from Owner. If the Owner has declined to certify or approve an Application for Payment for final payment or a portion of an Application for Payment for final payment pursuant to the Arizona Prompt Payment Act or the Prime Contract, when any reason as stated in the Owner’s written statement pertaining to the Subcontractor has been removed or satisfied by the Subcontractor, the Contractor may submit an Application for Payment for all or a portion of the withheld amounts of final payment pursuant to the Arizona Prompt Payment Act. Final payment shall be accompanied by unconditional waivers and releases from Subcontractor, lower-tier subcontractors, material suppliers, and equipment suppliers.

SECTION 3. TIME. Time is of the essence of this Subcontract. Subcontractor shall perform the Subcontract Work in a prompt and diligent manner, so as to promote the general progress of the entire construction. Subcontractor shall keep informed of the overall progress of the Project and shall not delay or otherwise interfere with or hinder the work of the Contractor or any other subcontractor.

SECTION 4. DELAYS. Should Subcontractor delay Contractor, any other subcontractor, or anyone else on the Project, and the delay is not corrected within two (2) working days after written request by the Contractor to the Subcontractor, the Contractor, by subcontract or otherwise, may without prejudice to any other right or remedy, take over and complete the performance of this Subcontract at the expense of the Subcontractor, or without taking over the Subcontract Work, may furnish the necessary materials and/or employ the workmen necessary to remedy the situation at the expense of the Subcontractor. If the Contractor takes over the Subcontract Work pursuant to this paragraph, it is specifically agreed that the Contractor may take possession of the premises and of all materials, tools, and equipment of the Subcontractor at the site for the purpose of completing the Subcontract Work covered by this Subcontract.

A liquidated damages clause may be present in the Prime Contract stating the Contractor may be liable for liquidated damages or other damages for delay in completing the Project. If Subcontractor defaults in the performance of the Subcontract Work, which default causes delay to any part of or the entire Project and results in the assessment of liquidated damages against Contractor, then Contractor may assess a share of these damages against Subcontractor in proportion to Subcontractor’s responsibility for these damages.

SECTION 5. CHANGES TO SUBCONTRACT WORK. Subcontractor shall not make any changes in the work described herein or in any way cause to allow that work deviate from the Contract Documents without written direction from Contractor. Subcontractor shall not be compensated for any change which is made without such written direction from Contractor.

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SECTION 6. INSURANCE. Prior to commencing the Subcontract Work or conducting any activities at the site of the Project, and as a condition precedent to any payment, the Subcontractor shall purchase and maintain insurance policies in conformance with the provisions outlined below, insuring both the Subcontractor and Contractor. This insurance will provide a defense and indemnify the Contractor, but only with respect to liability for bodily injury, property damage, and personal and advertising injury caused in whole or in part by the Subcontractor’s acts or omissions or the acts or omissions of those acting on Subcontractor’s behalf.

Proof of this insurance shall be provided to the Contractor before the Subcontract Work commences, as set forth below. To the extent that the Subcontractor subcontracts with any other entity or individual to perform all or part of the Subcontract Work, the Subcontractor shall require the other Sub-Subcontractors to furnish evidence of equivalent insurance coverage, in all respects, terms and conditions as set forth herein, prior to the commencement of work by the Sub-Subcontractor. In no event shall the failure to provide this proof, prior to the commencement of the Subcontract Work, be deemed a waiver by the Contractor of Subcontractor’s or the Sub-Subcontractor’s insurance obligations set forth herein.

In the event that the insurance company(ies) issuing the policy(ies) required by this Section 6 deny coverage to the Contractor, the Subcontractor or the Sub-Subcontractor will, upon demand by the Contractor, defend and indemnify the Contractor at the Subcontractor’s or Sub-Subcontractor’s expense.

The coverage must be purchased from insurance companies possessing an A. M. Best rating of A- or better. The insurer must also be an insurance company authorized to do business in and regulated by the State of Arizona.

6.1. Commercial General Liability Insurance Limits.

$1,000,000 Each Occurrence Limit (Bodily Injury and Property Damage) $2,000,000 General Aggregate per Project $2,000,000 Products & Completed Operations Aggregate $1,000,000 Personal and Advertising Injury Limit

6.2. Automobile Liability Insurance.

$1,000,000 combined single limit per accident including coverage for all owned, hired, and non- owned automobiles.

6.3. Workers’ Compensation and Employer’s Liability Insurance.

$1,000,000 Each Accident $1,000,000 Each Employee for Injury by Disease $1,000,000 Aggregate for Injury by Disease

6.4. Excess or Umbrella Liability (to overall Employer’s Liability, Automobile Liability, and Commercial General Liability coverages referenced above).

$1,000,000 Occurrence/Aggregate

6.5. Hazardous Materials and Pollution Liability. If Subcontractors or their lower-tier subcontractors or suppliers are either required to perform remediation of hazardous materials as those terms are defined in federal, state or local law, or if their operations create an exposure to hazardous materials, they must, in addition to the above requirements, carry a "Contractor's Pollution Liability" policy with limits not less than $1,000,000 per occurrence and not less than $2,000,000 aggregate for Bodily Injury, Personal Injury and Property Damage, naming Contractor and Owner as additional Insured. If Subcontractor or their lower-tier subcontractors or suppliers haul hazardous material (including, without limitation, waste), the policy must extend pollution coverage to the transportation of hazardous materials or pollutants by waste hauling vehicles. Such coverage requirement may be met through Subcontractor’s or its lower-tier subcontractors or suppliers Automobile Liability Policy pursuant to Section 6.2.

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6.6. Riggers Liability. Should Subcontractor’s work involve the moving, lifting, lowering, rigging, or hoisting of property or equipment, Subcontractor shall carry Rigger’s Liability Insurance to insure against physical loss or damage to the property or equipment.

6.7. Additional Insured Endorsement and Certificate of Insurance. The Contractor and Owner, along with their respective officers, agents, and employees, shall be named as additional insureds for Ongoing Operations and Products/Completed Operations on the Subcontractor's and any Sub-Subcontractor's Commercial General Liability Policy, which must be primary and noncontributory with respect to the additional insureds. This insurance shall remain in effect as set forth below, in the "Continuation of Coverage" provision.

The Contractor and Owner, along with their respective officers, agents, and employees shall be named as additional insureds on the Business or Commercial Automobile Liability Policy, which must be primary and noncontributory with respect to these additional insureds. It is expressly understood by the parties to this Subcontract that it is the intent of the Parties that any insurance obtained by the Contractor is deemed excess, non-contributory, and not co-primary in relation to the coverage(s) procured by the Subcontractor, the Sub- Subcontractor, or any of their respective consultants, officers, agents, subcontractors, employees, or anyone directly or indirectly employed by any of them, or by anyone for whose acts any of the aforementioned may be liable by operation of statute, government regulation, or applicable case law. All policies shall be endorsed to provide a 30-day notice of cancellation in favor of the Contractor.

To the fullest extent permitted by applicable state law, a Waiver of Subrogation Clause shall be added to the General Liability, Automobile, Excess or Umbrella, and Workers Compensation policies in favor of Contractor and Owner, and this clause shall apply to the Contractor's and Owner's officers, agents, and employees, with respect to all Projects during the policy term.

Prior to commencement of Work on any individual Project, Subcontractor shall submit a Certificate of Insurance in favor of Contractor and an Additional Insured Endorsement (in a form acceptable to the Contractor) as required hereunder. The Subcontractor’s Insurance policies shall provide for thirty (30) days' notice to Contractor for cancellation or any change in coverage and be evidenced by the Certificate of Insurance. Copies of insurance policies shall promptly be made available to the Contractor upon request.

6.8. Sub-Subcontractor Requirements. Subcontractor shall require that its sub-subcontractors maintain, and shall require its sub-subcontractors to require their lower tier subcontractors to maintain, insurance in like form and amounts including the additional insured endorsement naming Contractor and Owner.

6.9. Property Insurance. Subcontractor shall maintain in full force and effect at all times, insurance for theft or physical damage to all tools, equipment, and property (owned or rented) obtained by or for Subcontractor, whether intended to become a part of the Subcontractor Work or not. Said insurance shall include tools, equipment, and property while in temporary locations, in transit to the Project, and while stored on the Project site.

6.10. No Limitation on Liability. With regard to any and all claims against any additional insured by any employee of the Subcontractor, anyone directly or indirectly employed by the Subcontractor, or anyone for whose acts the Subcontractor may be liable, the indemnification obligation shall not be limited by any limitation on the amount or type of damages, compensation or benefits payable by or for the Subcontractor under workers' compensation acts, disability benefit acts, or other employee benefit acts.

6.11. Cancellation, Renewal, and Modification. The Subcontractor shall maintain in effect all insurance coverages required under this Subcontract at the Subcontractor's sole expense, underwritten by insurance companies acceptable to the Contractor, until final completion and acceptance of the entirety of the Subcontract Work; or longer if so provided in this Subcontract such as with respect to completed operations coverage. Certificates of insurance showing required coverage to be in force must be delivered to the Contractor prior to commencement of the Subcontract Work for an individual Project. In the event the Subcontractor fails to obtain or maintain any insurance coverage required under this Subcontract, this shall be considered a material breach of the Subcontract, entitling the Contractor, at its sole discretion, to purchase

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such equivalent coverage as desired for the Contractor's benefit and charge the expense to the Subcontractor, or, in the alternative, exercise all remedies otherwise provided in this Subcontract or as permitted by law or equity.

6.12. Continuation of Coverage. The Subcontractor shall continue to carry Completed Operations Liability Insurance for at least three (3) years after either ninety (90) days following Substantial Completion of the Work or final payment to the Contractor on any individual Project, whichever is later. The Subcontractor shall furnish the Contractor evidence of such insurance at final payment and in each successive year during which the insurance coverage must remain in effect.

SECTION 7. INDEMNIFICATION. To the fullest extent permitted by law, Subcontractor shall indemnify, defend, and hold harmless the Owner, Contractor, and their parents, subsidiaries, affiliates, and their officers, directors, employees, and authorized agents of all the foregoing (collectively the “Indemnified Parties”) from and against any and all claims, suits, demands, losses, causes of action, damages, costs, expenses, actual attorneys’ fees, losses or liabilities, in law or equity, of every kind of nature whatsoever (“Claims”) arising out of or in any way relating to this Subcontract or either actual or alleged actions or omissions by Subcontractor or any of its lower-tier subcontractors, suppliers, employees, or persons for whom it is responsible. The obligations of this Section 7 shall apply to Claims occurring after this Subcontract is terminated as well as while it is in force. Subcontractor, however, shall not be obligated under this Subcontract to defend or indemnify any person against Claims arising only from the sole negligence or willful misconduct of the person to be indemnified or for defects in design furnished by the person to be indemnified. The indemnity set forth in this Section 7 shall not be limited by insurance requirements or by any other provision of this Agreement. All work done at the Project site by Subcontractor or in preparing or delivering materials or equipment, or any or all of them, to the site shall be at the risk of Subcontractor exclusively until the completed Subcontract Work is accepted by Contractor. The obligations of indemnity in this Section 7 shall survive the completion and termination of this Subcontract.

SECTION 8. TERMINATION. Should Subcontractor fail to rectify any contractual deficiencies, including failure to pay its creditors, within forty-eight (48) hours from receipt of Contractor’s written notice, Contractor shall have the right to take whatever steps it deems necessary to correct said deficiencies and charge the cost thereof to Subcontractor, who shall be liable for the full cost of Contractor’s corrective action, including overhead, profit, and actual attorneys’ fees.

Contractor may at any time and for any reason terminate Subcontractor’s services hereunder at Contractor’s convenience. In the event of termination for convenience, Subcontractor shall be compensated for Subcontract Work satisfactorily performed prior to termination; plus reasonable and actual demobilization costs directly caused by the termination to the extent that Contractor actually recovers those costs from the Owner. However, in no event shall Subcontractor be entitled to recover lost profits on the value of unperformed Subcontract Work.. Subcontractor shall not be entitled to any claim or lien against Contractor, Owner, or anyone else for any additional compensation or damages in the event of such termination.

SECTION 9. LIENS AND CLAIMS. Subcontractor agrees to maintain the Project, the property on which it is located, the site and any improvements thereon, any work or materials furnished pursuant to this Subcontract, and any payments due to Owner and/or Contractor, free and clear of any liens, claims of lien, suits, encumbrances, and/or stop notices, to the fullest extent allowable by law. The Subcontractor shall, as and when requested, furnish evidence satisfactory to the Contractor and the Owner that claims for labor and materials furnished by the Subcontractor in connection with performance of this Subcontract have been paid, including payroll taxes and employee benefits. Subcontractor shall furnish Contractor releases of bond rights and lien rights by persons who have furnished labor, materials, or other things in the performance of this Subcontract, it being agreed that payment of money otherwise due Subcontractor need not be made by Contractor until such releases are furnished. Subcontractor shall deliver his work free from all claims, encumbrances or liens.

SECTION 10. WARRANTY. Subcontractor warrants to Owner and Contractor that the Subcontract Work shall be executed in accordance with the Contractor Documents and Construction Documents in a workmanlike manner, shall be of good quality, and free from faults. All materials used in the Subcontract Work shall be furnished in sufficient quantities to facilitate the proper and expeditious execution of the Subcontract Work and shall be new except such materials as may be expressly provided in the Contract Documents or Construction Documents to be otherwise. The

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Subcontractor warrants that all materials and equipment shall be new unless otherwise specified, of good quality, in conformance with the Contract Documents and Construction Documents, and free from defective workmanship and materials. At the Owner’s or Contractor’s request, the Subcontractor shall furnish satisfactory evidence of the quality and type of materials and equipment furnished. The Subcontractor further warrants that the Subcontract Work shall be free from material defects not intrinsic in the design or materials required in the Contract Documents or Construction Documents. Notwithstanding the foregoing, Subcontractor also makes to Owner and Contractor, as to the Subcontract Work, any other or further warranty that the Contractor makes to the Owner under the Prime Contract. The Subcontractor’s warranties pursuant to this Section 10 shall commence on the date of Substantial Completion and shall expire on the date one (1) year thereafter, or on the date of expiration of the last to expire of the Contractor’s warranties to the Owner contained in the Prime Contract, whichever occurs later. “Substantial Completion” shall have the meaning set forth in the Prime Contract, or, if no definition is stated, then the definition contained in Ariz. Rev. Stat. § 32-1181.

SECTION 11. LAWS AND SAFETY. Subcontractor agrees to fully comply with all federal, state, and local laws, ordinances, and regulations including but not limited to those with respect to the Legal Arizona Workers Act (Ariz. Rev. Stat. § 23-211, et seq.), occupational health and safety, the handling and storage of hazardous materials, accident and illness prevention, safety equipment and practices including the accident and/or illness prevention and safety program of Owner and Contractor, and compliance with all applicable environmental rules and regulations, including those relating to sediment and erosion control, storm water discharge, and air, ground, and water quality. Subcontractor shall conduct inspections and monitoring to determine that compliance with all of the foregoing.

SECTION 12. CLEAN UP. Subcontractor shall always maintain its work site in a neat, clean, and safe condition. Subcontractor is responsible for daily cleanup and cartage of debris relating to its work, at its own expense. Upon completion of work under this Subcontract, Subcontractor shall remove from the Project site all hazardous materials, temporary structures, debris, and waste incidental to its operation, and clean all surfaces, fixtures, equipment, etc., relative to the performance of this Subcontract. Subcontractor will receive a written warning for its first offense of failing to comply with its responsibilities under this Section 12. If Subcontractor fails to commence compliance with cleanup duties within twenty-four (24) hours after written notice by Contractor, the Contractor may (1) clean up Subcontractor’s work site at Subcontractor’s expense, and (2) impose a $75.00 fine for Subcontractor’s second offense and a $200.00 fine for each subsequent offense.

SECTION 13. DISPUTE RESOLUTION. If a dispute arises out of or relates to this Subcontract, its breach, or enforcement of any rights or claims concerning the Subcontract and Project, the parties shall first endeavor to reach a resolution through good faith direct discussions and negotiations. Unless otherwise agreed in writing, such negotiations shall be conducted within seven (7) days of a written request by either party for a negotiation under this Section 13. Each party shall be represented at the negotiation by agents or employees who possess necessary authority to resolve the dispute.

If the dispute remains unsettled after fifteen (15) days from the date of the negotiation session required by this Section 13, the parties shall mediate their dispute under the Construction Industry Mediation Rules of the American Arbitration Association in effect at the date of this Subcontract’s execution. The mediation shall take place in Phoenix, Arizona or another location selected by the parties, and shall be conducted by a mediator selected by mutual agreement of the parties or, if the parties are unable to agree, through appointment by the American Arbitration Association. The mediation shall be conducted no later than forty-five (45) days after the good faith negotiation required by this Section 13.

Any unresolved controversy or claim arising out of or relating to this Subcontract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Construction Industry Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitrated claims shall be heard by a single arbitrator. The place of arbitration shall be Phoenix, Arizona. The arbitrator(s) shall award to the prevailing party, if any, as determined by the arbitrator(s), all reasonable pre-award expenses of the arbitration, including the arbitrators' fees, administrative fees, travel expenses, out-of- pocket expenses such as copying and telephone, court costs, witness fees, and attorneys' fees. The arbitration shall commence within sixty (60) business days of the initial written arbitration demand.

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Unless otherwise agreed to in writing, Contractor and Subcontractor shall continue to perform the undisputed portion of their respective obligations under this Subcontract pending completion of any dispute resolution proceeding.

In any litigation or arbitration arising out of or relating to the breach, termination, enforcement, or interpretation of this Subcontract, or for the recovery of damages incurred by one of the parties to this Subcontract, the prevailing party shall recover from the non-prevailing party a reasonable sum of attorneys’ fees, costs and experts’ fees incurred in connection with the dispute.

SECTION 14. GOVERNING LAW. This Subcontract shall be governed and enforced by the laws of the State of Arizona.

SECTION 15. JOBSITE CODE OF CONDUCT. Subcontractor and its owners, officers, directors, managers, employees and agents performing work on the Project shall at all times abide by Contractor’s Jobsite Code of Conduct, a copy of which, if any for this Project, is attached hereto as Exhibit C. Contractor may from time to time make reasonable modifications or additions to the Jobsite Code of Conduct. Subcontractor acknowledges that the Jobsite Code of Conduct is expressly made part of this Subcontract as though fully set forth herein, and Subcontractor agrees to its terms, including the imposition of fines for violations thereof as set forth therein.

SECTION 16. NOTICES. Any and all notices given pursuant to this Subcontract shall be in writing and shall be deemed duly given (a) on the date of delivery if delivered personally, (b) upon confirmation of receipt if delivered by facsimile or electronic mail, (c) on the first business day following the date of dispatch if delivered by a recognized next-day courier service, or (d) on the date received if delivered by registered or certified mail, return receipt requested, postage prepaid. All notices hereunder shall be delivered as set forth below, or pursuant to such other instructions as may be designated in writing by the party to receive such notice:

If to CONTRACTOR to: A Finer Touch Construction, LLC Attn: Brad Leavitt 15270 N. 83rd Place, Suite 200 Scottsdale, Arizona 85260

If to SUBCONTRACTOR to: AZ Pavers L.L.C. PO Box 3557 Carefree, Arizona 85377

SECTION 17. OTHER PROVISIONS. If any term or provision hereof is illegal or invalid for any reason whatsoever, such illegality or invalidity shall not affect the validity or legality of the remainder of this Subcontract. This Subcontract, together with the Exhibits hereto, contains the complete and integrated agreement between the parties, and supersedes any agreements between them with respect to the subject matter hereof. This Subcontract (including the Exhibits hereto) may be modified only by a written instrument executed by both parties. Failure to require performance of any provision hereof will in no manner affect the right to later enforce the same, and no waiver will be deemed to be or considered as a further or continuing waiver of any provision of this Subcontract. The Subcontractor shall not, in whole or in part, assign or sublet this Subcontract or the proceeds thereof without the written consent of the Contractor. This Subcontract may be executed in separate counterparts, each of which will be deemed to be an original, but which together will constitute one and the same instrument. An executed signature page of this Subcontract delivered by facsimile transmission or .pdf delivered via email shall be effective as an original executed signature page. Any person signing this Subcontract for a party represents and warrants that he has express authority to sign this Subcontract for that party and agrees to hold the opposing party harmless for any costs or consequences of the absence of actual authority to sign.

{Signatures on following page(s)}

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IN WITNESS WHEREOF, the Parties hereto have entered into this Subcontract as of the Effective Date.

CONTRACTOR SUBCONTRACTOR A Finer Touch Construction, LLC AZ Pavers L.L.C. an Arizona limited liability company an Arizona limited liability company (ROC #284657) (ROC #246645)

By: Brad Leavitt By: Tom Steiner Its: President Its: Manager

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EXHIBIT A SCOPE OF WORK

AZ Pavers L.L.C. PO Box 3557 Carefree, Arizona 85377 Phone: (480) 650-1644

ROC #: 246645

Project: LaLiberte Residence - Lot 65, of Tonto Hills, 11450 E. Blue Wash Road, Cave Creek, Arizona 85331

Scope of Work Subcontractor to provide all labor, equipment, and materials to complete the following scope of work per county approved plans dated 6/12/2021:

Total for entire Scope of Work: $60,130.00

All material is guaranteed to be as specified and the above work to be performed in accordance with the drawings and specifications submitted for the above work.

Exhibit A | 9 of 11 DocuSign Envelope ID: 834558DF-FEB4-4CFA-B194-934031CFB1CD

EXHIBIT B DRAWINGS & SPECIFICATIONS LIST

Construction Documents are as follows: Page Title Date T-001 Title Sheet 1/15/21 Civil C-1 Grading & Drainage Plan Cover Sheet 4/5/21 C-2 Grading & Drainage Plan On-Site Grading 4/5/21 C-3 Grading & Drainage Plan Site Sections 4/5/21 C-4 Grading & Drainage Plan Site Sections 4/5/21 Architectural A-101 Main Level Floor Plan 7/12/21 A-102 Clearstory & Lower Roof Plan 7/12/21 A-103 Upper Roof Plan 7/12/21 A-104 Casista Main Floor, Foundation, & Electrical Plan 7/12/21 A-121 Main Level Reflected Ceiling Plan 7/12/21 A-122 Great Room Reflected Ceiling Plan 7/12/21 A-200 Exterior Elevations 7/12/21 A-201 Exterior Elevations 7/12/21 A-202 Exterior Elevations 7/12/21 A-203 Exterior Elevations 7/12/21 A-204 Casita Exterior Elevations 7/12/21 A-300 Building Sections 7/12/21 A-301 Building Sections 7/12/21 A-302 Building Sections 7/12/21 A-303 Casita Building Sections 7/12/21 A-500 Wall Assemblies 7/12/21 A-510 Plan Details 7/12/21 A-511 Plan Details 7/12/21 A-520 Section Details 7/12/21 A-521 Section Details 7/12/21 A-522 Section Details 7/12/21 A-600 Window Schedule 7/12/21 S-101 Steel & Concrete Plan 1/15/21/ Electrical E-101 Main Level Electrical Plan 7/12/21 E-102 Electrical One-Line Diagram & Site 11/24/20 E-103 Electrical Loads 11/24/20 Structural S1.1 Main House Foundation Plan 8/19/21 S2.1 Main House Roof Framing Plan 8/19/21 S3.1 Main Hosue Shear Wall Plan 8/19/21 S4.1 Casita Structural Plans 8/19/21 GSN General Structural Notes 8/19/21 SD1 Structual Details 8/19/21 SD2 Structual Details 8/19/21 SD3 Structual Details 8/19/21 End of Exhibit B

Exhibit B | 10 of 11 DocuSign Envelope ID: 834558DF-FEB4-4CFA-B194-934031CFB1CD

EXHIBIT C JOBSITE CODE OF CONDUCT

The following Jobsite Code of Conduct is to be strictly adhered to by all subcontractors, suppliers, and their respective officers, directors, managers, employees, sub-subcontractors, and agents while on the jobsite.

1. No smoking permitted on the jobsite, except in designated areas.

2. All trades are responsible for the removal of their own debris daily; more often if needed.

3. At minimum, all trades are to have a working broom on their truck and to sweep their debris and area of work on a daily basis. Shop vacuums are preferred.

4. No food or drink allowed inside except water. Food should be consumed in designated area.

5. All water bottles are to be removed from the jobsite and disposed of.

6. No alcohol or illegal drugs allowed on the jobsite. Under no circumstances will any worker be under the influence of alcohol or drugs while on the jobsite. Any worker caught possessing, using, or distributing illegal drugs or alcohol will be banned from the jobsite permanently.

7. All OSHA regulations must be complied with while on the jobsite. Hardhats, work boots, and safety glasses to be worn at all times.

8. Ladders and scaffolding shall be in good condition and used in accordance with OSHA guidelines.

9. No foul or abusive language, and no offensive clothing.

10. No radios. Headphones are permissible.

11. No children or animals are allowed on the jobsite.

12. Parking shall be in designated areas only.

13. Use designated restrooms only.

14. Injuries shall be reported to the superintendent immediately.

15. Any unsafe condition or potentially hazardous situation should be reported to the superintendent.

16. Trades are responsible for securing their own equipment and materials. AFT Construction is not responsible for theft of any item from the jobsite.

Any violation by Subcontractor of this Jobsite Code of Conduct may result in a warning for the first offense, a $75.00 fine for the second offense, and a $200.00 fine for each subsequent offense. In the event Contractor receives a fine from any association or governing body due to Subcontractor’s violation the association’s rules or this Jobsite Code of Conduct, then Subcontractor will be liable to Contractor for the amount of such fine.

Subcontractor shall provide a copy of this Jobsite Code of Conduct to each of its owners, officers, directors, managers, employees, sub-contractors and agents performing work in connection with the project.

Exhibit C | 11 of 11 06/19/2023 04:47:01 PM A Finer Touch Construction LLC Page 1 of 1

A/P Invoice History Report 01/01/00 To 06/19/23 Sort by Vendor No

Vendor No Vendor Name Type Trx No Trx Date Invoice No Inv Date Description Trx Amount Job No 1635 AZ Pavers LLC

INV 8229 09/24/22 Pay App #1 ( 9/24/2022 LaLiberte Residence 20,790.00 181051 CHK 8205 10/28/22 Pay App #1 ( 9/24/2022 Chk Run 20,790.00 181051

INV 9176 02/28/23 Pay App #2 ( 2/28/2023 LaLiberte Res. 35,000.00 181051 CHK 8706 03/20/23 Pay App #2 ( 2/28/2023 Chk Run 35,000.00 181051

INV 9651 04/30/23 Pay App #2 ( 4/30/2023 LaLiberte Res. 16,535.85 181051 *** Vendor Totals 16,535.85

Grand Total Invoice 72,325.85

Total Cash 55,790.00

Total Disc 0.00

Total Net 16,535.85 PORCELAIN PAVER & VENEER RESOURCE GUIDE CONTENTS Verona in Platinum

PRODUCT OPTIONS INSTALLATION OPTIONS

Ardesie6 Quarziti 2.0 18 INTRODUCTION 30 Blue.s7 Rail20 PEDESTRIAN FOOT TRAFFIC E L E VAT E D D E C K I N G * Glocal8 Signature21 and Set Over S Installation with Noon in Daylight Lagoon10 Silverlake22 Compacted Road Base 38 Stonedeks44 Mashup12 Stones 2.0 24 Sand Set Over 1" Fixed Pedestal Na.me 13 Sundeck25 Concrete Overlay 39 on Concrete Floor 46 Nau 2.0 14 Turin™26 Gravel Set Over E_Deck Pedestal System 47 Open Graded Aggregate 40 MRP Support (Eterno) Noon15 Verona™27 Stepping Stone Pedestal System 53 Norr16 Porcelain Veneer 28 Sand Set on Belgard Porcelain Pedestal Officine17 Compacted Road Base 41 Section - 8" to 24" 56 Installation with Belgard Porcelain Pedestal EZ Base Panels 42 Section - 3/4" to 7-3/4" 57 VEHICULAR TRAFFIC Bison Brace Details - Cementitious Assembly Instructions 58 Adhesive Overlay 43

Bison Extreme Cavity Height Bracing Detail - 24" to 36" Bracing Requirements 59 VENEER

Porcelain Veneer 60

*Roof Top and Commercial Raised Pedestal Installations require engineered design. For Engineered support in these applications, please contact your local Belgard ® representative. Quarziti 2.0 in Mountain Quarziti Unico & For additional technical information on the installation of porcelain pavers, please contact Customer Service at [email redacted] Porcelain Veneer in Waterfall A NOTE ABOUT APPEARANCE Within each style, and even within each production run, color shades can vary to differing degrees between each paver. While many of our products have little to no variation, there are options that display a moderate to high range of variation – each is a stylistic choice. Here’s a breakdown of how our porcelain pavers are graded for color shade variation:

A NOTE ABOUT SQUARE FOOTAGE SHADE variation SHADE variation SHADE variation SHADE variation

v1 v2 v3 v4 Solar Reflectance Index Square footage reflects the estimated area of coverage that the tile (SRI): a measure of the will provide once placed, after allowing for joint spacing of 5/32" constructed surface’s UNIFORM S L I G H T M O D E R AT E H I G H ability to stay cool in the 12 x 24 36 x 36 48 x 48 sun by reflecting solar Actual size of tile is Actual size of tile is Actual size of tile is Uniform Slight Moderate Substantial radiation and emitting 1.9 sq/ft per tile. 8.66 sq/ft per tile. 15.45 sq/ft per tile. Appearance Variation Variation Variation 60-80 thermal radiation. MODULAR x 24 8 x 48 Minimal to no Distinguishable Though the Random color Actual size of tile is Actual size of tile is 12 x 24 differences differences in colors present variation from 3.85 sq/ft per tile. 2.50 sq/ft per tile. 24 x 36 among pieces. texture and/or in a single piece piece to piece, so Actual size num- x 48 12 x 48 pattern within may indicate the that one paver bers are 1.92 sq/ Actual size of tile is Actual size of tile is similar colors. color patterns to may have a ft for the 12 x 24 7.70 sq/ft per tile. 3.85 sq/ft per tile. be expected totally different and the on other tiles, color from the 18 x 36 16 x 48 34 x 36 is 5.8 the amount of other pavers. Actual size of tile is Actual size of tile is colors on each Thus, the final 4.33 sq/ft per tile. 5.13 sq/ft per tile. piece might install will vary significantly. be unique. Coverage will vary depending on installation practices. QUARZITI GLACIER QR 01 NAT

2.0 AUTHENTIC MOUNTAINS QR 02 NAT

DIVERSE WAT E R FA L L

N AT U R A L WATERFALL QR 03 NAT

X 24 12 X 24 24 X 36 18 X 36 24 X 24 24 X 48 UNICO VENEER Bullnose Coping

E S T I M A T I N G C H A R T RIVER MODULAR QR 04 NAT X 24 18 X 36 24 X 24 24 X 48 UNICO VENEER See p 36 for additional 12 X 24 & 24 X 36 x 60 x 2 cm 45 x 90 x 2 cm 60 x 60 x 2 cm 60 x 120 x 2 cm 33 x 60 x 2 cm 10.5 x 45 cm sizing information 30 x 60 x 2 cm & 60 x 90 x 2 cm 11.73" x 23.54" x 3/4" 17.64” x 35.35” x 3/4” 23.54" x 23.54" x 3/4" 23.54” x 47.17” x 3/4” 12.99" x 23.54" x 3/4" 4.13" x 17.72" 11.73" x 23.54" & 23.54" x 35.35" x 3/4"

GROSS WEIGHT / BOX 24.58 kg / 54.19 lbs 33 kg / 72 lbs 37 kg / 81.4 lbs 33 kg / 72 lbs 34 kg / 74 lbs 24 kg / 52 lbs 16 kg / 34.6 lbs

PIECES / BOX 3 2 2 2 1 3 14

SQ FT / BOX 5.81 7.75 8.7 7.75 7.75 6.37 7.10

BOXES / FULL PALLET 40 36 27 30 35 40 55

SQ FT / PALLET 235.5 279 234.9 232.5 271.25 254.82 390.73 WAT E R FA L L MANTLE PALLET GROSS WEIGHT 998 kg / 2201 lbs 1197 kg / 2640 lbs 1014 kg / 2235 lbs 980 kg / 2160 lbs 1189 kg / 2621 lbs 943 kg / 2080 lbs 862 kg / 1900 lbs QR 05 NAT 19 BENEFITS OF PORCELAIN PAVERS INSTALLATION OPTIONS • STYLISH - Porcelain takes available style options • EASY TO CLEAN - With a tight surface texture, PRELUDE: to a new level these pavers clean quickly This installation manual is designed to be used by professional hardscape contractors and assumes they are already familiar • D URABLE - Incredibly high breakage loads, • MODULAR - For faster installation, simply lay with the proper construction techniques; design considerations and have the required skills for the installation of paving stones. up to 3,000 pounds as you go It further assumes that the contractor has access to the required tools for such construction.

RESISTANT INTRODUCTION: Belgard® Porcelain Pavers are formed by pressing, followed by vitrification: this process involves the total fusion into a single material made from natural raw materials (sand, quartz, 3000 feldspars, kaolin, clays and inorganic pigments) which, fired at lb temperatures above 1226.67º C (2240º F), are transformed into a product with exceptional hardness, ultra-low absorption rate TO FREEZE THAW TO BREAKAGE TO CHEMICAL AGGRESSION TO STAINS and unmatchable mechanical characteristics. Belgard porcelain Freeze thaw resistant—100% Because every slab Because our pavers are Because a high density and pavers are eco-compatible and ecolabel-certified. Each unit is frost-free and properties remain can withstand loads unaffected by alkalis, acids, ultra-low absorption rate 20mm (0.7874") standard thickness or ¾" nominal thickness unaltered at temperatures of over 3000 lbs. chemical agents, salt and creates a tight paver surface, it and is durable enough to withstand use in exterior applications. ranging from -51.1º to + 60º C other de-icing materials. fends off surface mold, moss, (-60°F to +140°F). dirt and other types of stains. SPECIALTY TOOLS FOR PORCELAIN EASIER PAVER CONSTRUCTION: Wet cut tile saw equipped with a a smooth continuous porcelain blade manufactured for wet cutting porcelain. The saw should be designed to safely cut a 24 inch length porcelain paver. Minimum 1 HP engine recommended A paver clamp for easy handling, which can be used to both install and remove pavers. TO LAY TO CLEAN TO REMOVE FOR YOU The use of gloves is highly recommended while handling and Because of superior accuracy Because it can be cleaned Because a 24" x 24" slab Because the structured installing porcelain slabs. in dimensional sizing and with normal household weighs just 37 lbs., its top textures formed on the linear sides, the pavers cleaners and even pressure light weight permits easy surface of our pavers create Appropriate notched trowels and grout float tools for allow for perfectly executed washed with a low removal, serviceability and non-slip surfaces. cementitious adhesive and grout Installation. The appropriate installations with tight and pressure washing device.* even reusability. (Excluding tool selection would be based on the adhesive and grout accurate lines. adhered installations). manufacturer’s recommendations.

* It is important that all pressure washing of your porcelain pavers be done with a low pressure washer with a maximum of 1600 psi and nothing more powerful. When pressure washing your installation, care should be taken to prevent damage to the grout (adhesive and grout installations) and some re-sanding will be necessary when power washing an installation with sand or polymeric sand joints.

HANDLING: PLANKS We suggest performing a preliminary wash on a sample SHADE VARIATION: As the color and details of our porcelain pavers may ENERGY AND ATMOSPHERE: surface of a few square meters; if the test is successful, vary from piece to piece and from run to run it is Belgard® porcelain products help to define the minimum Pallets of porcelain pavers are manufactured and shipped When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), extend clearing over the entire surface. When you have done always lay the pattern of 1/3's. These should not be placed V1-Uniform Appearance: Minimal to no difference recommended to work from multiple boxes/pallets of energy efficiency level of the building. with a Heavy Duty plastic protective pallet cover and the the above wash, carry out a basic or alkaline wash using among pieces. pavers to achieve a favorable mix with an even individual porcelain pavers are packaged in protective next to each other at 50%. degreasing detergents. This is because acid can leave grease EA_C_1 Optimization of Energy Performance (1 Point) distribution of the inherent colors. cardboard boxes. To prevent damage to your pavers, do not on the floor, which could contribute to retaining dirt. remove the protective cardboard boxes until you are ready INNOVATION IN DESIGN: Mirage® and Belgard Porcelain to install them. JOINT INFILLING INFORMATION: DAY TO DAY CLEANING:  CLEANING PRODUCTS LEED CONTRIBUTING PRODUCTS: materials are produced in compliance with the criteria When porcelain pavers are installed as sand set installations, set down for Ecolabel certification, the most important CAUTION: Removing pavers from their protective packaging For day to day cleaning we strongly advise against the use you may fill the 4mm paver joints with: of waxes, oily soaps, impregnating products and various TYPES OF S O LV E N T S ACIDS All the slabs in this catalog can help contribute up to 10 environmental standard in the world for the certification of and handling multiple loose stones together creates the bleaching solution, oil ALKALI possibility for chipping. treatments such as water and oil repellent on porcelain DETERGENTS of turpentine, acetone, muriatic acid, Alkaline based LEED credits, depending on the material and how it is used. ceramic tiles. HIGH-PERFORMANCE POLYMERIC SAND Where sales hydrochloric acid, Once the Heavy Duty plastic pallet covers have been stoneware products, as their application is unnecessary. are permitted trichloroethylene, nitrate phosphoric acid detergents Points that can be obtained by using Belgard® ID_1.1 Innovation In Design (1-4 Points) Certain off the shelf detergents contain waxes and gloss based thinner removed from the pallet, the unused boxed pavers should Polymeric sand is a manufactured sand that is blended with porcelain materials: be protected from the elements to ensure the integrity of polymers which hardens when subjected to moisture. The inducing additives which, after various washes, can deposit BEER • a bright coat on the floor. For films left by soap, lime scale, INDOOR ENVIRONMENTAL QUALITY: the protective cardboard boxes. sand is swept into the open joints until they are completely dirt, use an acid detergent, suitably diluted in water (read LIME • SUSTAINABLE SITES: Belgard® porcelain material guarantees a very low amount filled, but slightly below the surface of the paver.. Like the product instructions carefully). It is also important to TAR • Belgard® porcelain products help reduce the “heat island” of air pollutants. INSTALLATION INFORMATION: cement blended sand, it is extremely important that all point out that Hydrofluoric acid (HF) and its derivatives can CEMENT • effect (the difference in the thermal gradient within and excess sand and dust be swept from the surface (blowers Claims made refer to LEED 2009: NEW CONSTRUCTION AND irredeemably damage porcelain stoneware. For routine CANDLE WAX • outside urban areas), in order to minimize the effects of Each of the following option details will include specific can be used for final dust removal), as any residual dust cleaning, Mirage recommends the use of bleach or ammonia, MAJOR RENOVATIONS. To see how Mirage can help a LEED GLUE • the microclimate on the habitat. This is achieved by the low information relative to the selected installation. Base or sand can stain the surface. After joints are full and the suitably diluted in water; for polished porcelain stoneware, Project Team earn points on other LEED rating systems, thicknesses vary between different geographical and CHEWING GUM • • Solar Reflection Index (SRI) of Belgard® porcelain products, surface is clean, the pavement is misted with water to dry the floor after washing to prevent unsightly smudges. please contact your Belgard® representative. climatic locations and the contractor will be installing typical RUBBER TIRE, SHOES • which makes them especially suitable for outdoor use. base thicknesses for paving installations in their location. activate the polymer and curing of the mixture. EXTRAORDINARY CLEANING: IMPORTANT: Installing porcelain pavers requires the Check with manufacturers recommended installation In the case of particular and/or particularly stubborn stains, GREASE, OIL INK • • SS_C_7.1 Heat Island Effect – Roofing Excluded (1 Point) LEED INFORMATION* bedding course sand to be pre-compacted and then struck techniques when using High Performance Polymeric Sand SS_C_7.2 Heat Island Effect – Roof (1 Point) Up to 75% of Certificate No 13206-2018-PC-ITA-DNV we advise you to use specific detergents, as better indicated NICOTINE • open space may be paved with recreation and pedestrian off with a screed to the required thickness as shown in the on porcelain pavers. in the table on the next page. Moreover, please remember detail drawings. The porcelain pavers are not compacted FELT-TIP PEN • friendly surfaces. that removing any type of stain is easier if it is removed CREDIT: HEAT ISLAND REDUCTION: and therefore the sand layer beneath them requires pre- IMPORTANT NOTES: while still fresh. It is important to always run a preventative RESINS • SS_C_6.1 Stormwater Design-Quantity Control (1 Point Intent: to minimize effects on microclimates and human and compaction. Do not compact dry sand, but ensure the sand test before using detergent products, especially lapped or RUST • has a 5 to 6% moisture content so that it will compact i. When using Polymeric Sand it is important to follow SS_C_6.2 Stormwater Design-Quality Control (1 Point) wildlife habitats by reducing heat islands. the manufacturer’s instructions to ensure there is no smoothed porcelain stoneware. NAIL POLISH • cohesively and allow for a smooth strike off finish. CIGARETTE • Requirement: surface staining. RAISED FLOORS: WATER EFFICIENCY: WALL PAINT • • Option 1. Non roof and roof (2 points except Healthcare, 1 point INSTALLATION INFORMATION ii. Polymeric Sand can contribute to a reduction in joint plant growth and insect infiltration within the joint infill material. In the case of raised floors, using abundant water is forbidden; therefore, it is highly recommended to use Installed as a permeable option, rainwater can be harvested and reused for non-potable irrigation. Healthcare) THAT MUST BE FOLLOWED: an accurately wrung rag. For routine cleaning, use rags, SHADE variation SHADE variation SHADE variation SHADE variation WE_C_1 Water Efficient Landscaping (2-4 Points) NON ROOF Use paving materials with a three-year aged solar CLEANING & MAINTENANCE FOR v1 v2 v3 v4 tepid water and detergent, limiting as much as possible reflectance (SR) value of at least 0.28. If three-year aged NEVER compact porcelain pavers with a plate compactor. the quantity of water on the panel. For stains, however, MATERIALS & RESOURCES: Numerous porcelain products value information is not available, use materials with an ALWAYS pre-compact and strike off your sand leveling course before installing your porcelain pavers in sand MIRAGE PORCELAIN PRODUCTS concentrated products may be directly used. UNIFORM S L I G H T M O D E R AT E H I G H can help improve a building’s LEED rating in terms of initial SR of at least 0.33 at installation. SNOW REMOVAL: “Materials & Resources”; in particular, the collections Stones ROOF Use roofing materials that have an SRI equal to or set installations. “POST-LAYING” CLEANING: 2.0, Lab_21, Tribeca, and Norr allow LEED points to be The surface of the Belgard® porcelain paver is very hard V2-Slight Variation: Distinguishable differences in texture greater than the values in Table 1. Meet the three-year Porcelain pavers should be wet cut smooth continuous Post-laying cleaning is obligatory after on site works. obtained due to containing a proportion of “pre-consumer” aged SRI value. If three-year aged value information is not Inadequate or late removal of the grouting used on the and very resistant to scratching; normal shoveling is not a and/or pattern within similar colors. recycled material. porcelain blade, minimum 1 HP engine recommended. problem. Use a plastic or plastic edged shovel to ensure that available, use materials that meet the initial SRI value joints can leave marks difficult to remove and create, on V3-Moderate Variation: Though the colors present in a NEVER install porcelain pavers without the required 4mm the flooring, a cement film able to absorb all types of dirt, an edge of the paver is not accidentally caught; like on any MR_C_4.1 Recycled Material Content (1 Point) pavement, use of metal shovels can cause chips to corners single piece may indicate the color patterns to be expected Products: spacing between them. The porcelain pavers should never thus giving the impression that it is the material that has (20% pre-consumer) or surface. If using a snow blower, ensure the impeller is on other tiles, the amount of colors on each piece might This credit is applicable for all ceramic products be installed with a porcelain to porcelain contact. Plastic become dirty. MR_C_4.2 Recycled Material Content (1 Point) adjusted to at least ¼ inch above the surface to prevent vary significantly. manufactured by the organization. 4mm spacers should be used on Sand Set and Permeable It is indispensable to dissolve and remove these residues (40% pre-consumer – in addition to the point above) damage (¼ inch height is recommended with snow blower installations. The spacer can be installed to support and completely using buffered acids diluted in water (follow the use on any pavement). V4-High Variation: Random color variation from piece space 4 paver corners or snapped apart (as designed) to instructions on product packaging), which must then be to piece, so that one paver may have a totally different form a T that supports 2 paver corners. This versatility will removed completely and quickly, rinsing the floor with plenty Belgard® approved deicing materials can be used on the color from the other pavers. Thus, the final installation permit your porcelain pavers to be installed in a stack bond of water to avoid residues or drops on the floor which could porcelain pavers without concern of any damage. Approved will be unique. damage the tiles. deicing chemicals are sodium chloride (NaCl) and to the pattern, a running bond pattern as well as a flush installation extent temperature falls below -10º C (14º F), Calcium To make sure that you get the look you are after, find out how against another structure. Allow the product to act on the wet floor, without letting it dry Chloride (CaCl2) much color shade variation the pavers have before you make For a 100 sf. project, approximately 34 spacers are needed; and rubbing it with colorless rags. Next, rinse it thoroughly with water to ensure that the floor is free of detergent your purchase. Reviewing physical samples along with the this allows for overages if needed. residues. If necessary, repeat the operation. “Belgard Porcelain Swatch Book” is recommended to help *Values based on LEED v4 you decide on the acceptable color shade variations. Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. DNV GL Business Assurance Italia S.r.l. Via Energy Park, 14, 20871 Vimercate (MB), Italy. Tel: 039 68 99 905. www.dnvgl.it/businessassurance 33 CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – EPD – industry average in at least three of the following Evaluation: generation of harmful substances. To reward raw material states that inert flooring materials, including ceramic MINIMUM RECYCLED ENVIRONMENTAL PRODUCT DECLARATION categories are valued at 100% of their cost for credit manufacturers who produce products verified to have tiles, automatically satisfy the credit without the need for SERIES PRODUCTS The company has provided the organization with all of the CONTENT PRE-CONSUMER Intent: achievement calculations. improved life-cycle impacts. additional testing. information regarding the compliance with the requirement ARDESIE AD03 > 20% To encourage the use of products and materials for • global warming potential (greenhouse gases), of suppliers of raw materials for mixture. Requirement: Should special substances be applied (e.g. some types of which life-cycle information is available and that have in CO2; dies, etc.) containing VOCs, then these must comply with the Products: Option 2. Material ingredient optimization (1 point) AD04 > 40% environmentally, economically, and socially preferable indicated limits. • depletion of the stratospheric ozone layer, This credit is applicable for all ceramic products International Alternative Compliance Path – REACH life-cycle impacts. To reward project teams for selecting in kg CFC-11; Optimization. End use products and materials that do not Products: AD05 > 20% products from manufacturers who have verified improved manufactured by the organization. • acidification of land and water sources, in moles contain substances that meet REACH criteria for substances This credit is applicable for all ceramic products environmental life-cycle impacts. of very high concern. If the product contains no ingredients GLOCAL GC06 > 60% H+ or kg SO2; CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – manufactured by the organization. Requirement: MATERIAL INGREDIENTS listed on the REACH Authorization or Candidate list, value at MASH UP MP04 > 20% • eutrophication, in kg nitrogen or kg phosphate; 100% of cost. Option 1 – EPD – Environmental product declaration (1 point): Intent: CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – • formation of tropospheric ozone, in kg NOx or To encourage the use of products and materials for Evaluation: SOURCE OF RAW MATERIALS NAU NA20 > 20% Use permanently installed products sourced that meet one kg ethane Intent: of the disclosure criteria below. which life-cycle information is available and that have It was verified that the company does not use substances NA.ME NE21 > 10% • depletion of non-renewable energy resources, in MJ. environmentally, economically, and socially preferable belonging to the Reach or Candidate list for the To encourage the use of products and materials for nvironmental Product Declarations which conform to ISO •E life-cycle impacts. To reward project teams for selecting which life cycle information is available and that have • For credit achievement calculation, products sourced manufacturing of its products. NE23 > 60% 14025, 14040, 14044, and EN 15804 or ISO 21930 and have products for which the chemical ingredients in the product environmentally, economically, and socially preferable at least a cradle to gate scope. In particular: (extracted, manufactured, purchased) within 100 miles Results: (160 km) of the project site are inventoried using an accepted methodology and life cycle impacts. To reward project teams for selecting NE30 > 60% Product-specific Type III EPD -- Products with third-party for selecting products verified to minimize the use and Satisfactory. products verified to have been extracted or sourced in a certification (Type III), including external verification in which Evaluation: generation of harmful substances. To reward raw material responsible manner. NOON NN05 > 20% Products: the manufacturer is explicitly recognized as the participant It has been verified that the company EPD shows for at least manufacturers who produce products verified to have This credit is applicable for all ceramic products Requirement: NORR by the program operator are valued as one whole product for 3 indicators, a reduction of the impact below the average improved life-cycle impacts. RR03 > 50% purposes of credit achievement calculation. represented by the EPD “Confindustria Ceramica” manufactured by the organization. Option 2. leadership extraction practices (1 point) Requirement: OFFICINE OF04 > 30% Evaluation: EPD - COI-20160202-ICG1-EN of 26/09/2016 Use products that meet at least one of the responsible Option 1 – Material ingredient reporting (1 point): CREDIT: LOW-EMITTING MATERIALS Products: extraction criteria below for at least 25%, by cost, of the QUARZITI 2.0 QR03 > 20% It was verified that the company has a certified and valid Intent: Use permanently installed products that use any of the total value of permanently installed building products in EPD declaration, in which the manufacturer is explicitly This credit is applicable for all ceramic products following programs to demonstrate the chemical inventory To reduce concentrations of chemical contaminants that can the project. QR04 > 50% recognized by the Program Operator as a participant in manufactured by the organization. of the product to at least 0.1% (1000 ppm). damage air quality, human health, productivity, and the program and that the statements contained in this • Recycled content. Recycled content is the sum of the environment. QR05 > 50% declaration are supported by evidences. CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – • Health Product Declaration. The end use product has a postconsumer recycled content plus one-half the published, complete Health Product Declaration with full Requirement: preconsumer recycled content, based on cost. Products Products: SOURCE OF RAW MATERIALS SUNDECK SD02 > 10% Intent: disclosure of known hazards in compliance with the Health This credit includes requirements for product manufacturing meeting recycled content criteria are valued at 100% This credit is applicable for all ceramic products Product Declaration Open Standard. as well as project teams. It covers volatile organic compound of their cost for the purposes of credit achievement SD03 > 30% manufactured by the organization. To encourage the use of products and materials for calculation Evaluation: (VOC) emissions into indoor air and the VOC content of which life cycle information is available and that have STONES SO01 > 10% materials, as well as the testing methods by which indoor Evaluation: CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – EPD – environmentally, economically, and socially preferable It was verified that the company has a Health product VOC emissions are determined. Different materials must ENVIRONMENTAL PRODUCT DECLARATION life cycle impacts. To reward project teams for selecting declaration (HPD) and that the statements contained in this The Certificating Authority has assessed the recycled content SO10 > 30% meet different requirements to be considered compliant for Intent: products verified to have been extracted or sourced in a declaration are supported by evidences. of the products listed in attachment 1. For the evaluation the this credit. The building interior and exterior are organized responsible manner. guideline, issued by Confindustria Ceramica in March 2013 TRIBECA TB05 > 40% To encourage the use of products and materials for Products: in seven categories, each with different thresholds of Requirement: for calculating the content of recycled material in ceramic which life-cycle information is available and that have This credit is applicable for all ceramic products compliance. The building interior is defined as everything tiles has been adopted as a reference environmentally, economically, and socially preferable Option 1. Raw material source and extraction reporting (1 point) manufactured by the organization. within the waterproofing membrane. The building exterior life-cycle impacts. To reward project teams for selecting is defined as everything outside and inclusive of the Products: products from manufacturers who have verified improved Use permanently installed products from manufacturers primary and secondary weatherproofing system, such as that have publicly released a report from their raw material CREDIT: BUILDING PRODUCT DISCLOSURE AND OPTIMIZATION – This credit is applicable for the products listed in the environmental life-cycle impacts. MATERIAL INGREDIENTS waterproofing membranes and air- and water resistive appendix 1 of this certificate suppliers which include raw material supplier extraction barrier materials. Requirement: locations, a commitment to long-term ecologically Intent: Appendix 1 to Certificate: Products in compliance with credit responsible land use, a commitment to reducing To encourage the use of products and materials for Option 1. Product Category Calculations (1-3 points) “Building product disclosure and optimization – Source of Option 2 – Multi-attribute optimization (1 point): Use products that comply with one of the criteria below for 50%, environmental harms from extraction and/or manufacturing which life-cycle information is available and that have Achieve the threshold level of compliance with emissions raw materials” by cost, of the total value of permanently installed products processes, and a commitment to meeting applicable environmentally, economically, and social preferable and content standards for the number of product categories in the project. standards or programs voluntarily that address responsible life-cycle impacts. To reward project teams for selecting listed in Table 2. CREDIT: MINIMUM RECYCLED CONTENT sourcing criteria. products for which the chemical ingredients in the product (related to LEED Credit: Building Product Disclosure and • Products will be valued as below: Third party certified Evaluation: are inventoried using an accepted methodology and Optimization – Sourcing of Raw Materials – option 2) products that demonstrate impact reduction below for selecting products verified to minimize the use and The “low-emission materials” credit of the Leed V4 Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. DNV GL Business Assurance Italia S.r.l. Via Energy Park, 14, 20871 Vimercate (MB), Italy. Tel: 039 68 99 905. www.dnvgl.it/businessassurance 35 SIZING 8"X 48" NOMINAL SIZING 18"X 36" NOMINAL SIZING UNICO 13"X 24" NOMINAL SIZING 24"X 36" NOMINAL SIZING 12"X 24" NOMINAL SIZING 48"X 96" NOMINAL SIZING Calibrated unit cut sizing without spacing = 194 x 1198mm or 7.64" x 47.17" Calibrated unit cut sizing without spacing = 298 x 598mm or Calibrated unit cut sizing without spacing = 330 x 598mm or Calibrated unit cut sizing without spacing = 598 x 898mm or Calibrated unit cut sizing without spacing = 296 x 598mm or Calibrated unit cut sizing w/o spacing 1198x2398 mm – 11.73" x 23.54" 12.99" x 23.54" 23.54" x 35.35" 11.65" x 23.54" 47.17x94.41" With 4mm spacing added to two planes = 198 x 1202mm or 7.80" x 47.32" With 4mm spacing added to two planes = 300mm x 602mm With 4mm spacing added to two planes = 330 x 602mm or With 4mm spacing added to two planes = 602 x 902mm or With 4mm spacing added to two planes = 300 x 602mm or With 4mm spacing 1202x2402 mm – 47.32x94.57" or 11.81" x 23.70" 13.20" x 23.70" 23.70" x 35.51" 11.81" x 23.70"

24"X 48" NOMINAL SIZING Calibrated unit cut sizing without spacing = 598 x 1198mm 16"X 48" NOMINAL SIZING or 23.54" x 47.17" 24"X 48" NOMINAL SIZING Calibrated unit cut sizing w/o spacing 398x1198 mm – With 4mm spacing added to two planes = 602 x 1202mm or 24"X 24" NOMINAL SIZING Calibrated unit cut sizing without spacing = 598 x1200mm 15.67x47.17" 23.70" x 47.32" Calibrated unit cut sizing without spacing = 598 x 598mm or or 23.54" x 47.24" With 4mm spacing 402x1202 mm – 15.83x47.32" 23.54" x 23.54" With 4mm spacing added to two planes = 602 x 1204mm or With 4mm spacing added to two planes = 602 x 602mm or 23.70" x 47.40" 48"X 48" NOMINAL SIZING 23.70" x 23.70" Calibrated unit cut sizing w/o spacing 1198x1198 mm – 47.17x47.17" With 4mm spacing 1202x1202 mm – 47.32x47.32"

47.33 [1202.10 47.17 [1198.12]

12"X 48" NOMINAL SIZING 47.17 x 48 Nominal Sizing [1198.12] Calibrated unit cut sizing without spacing = 298 x 1198mm or 11.73" x 47.17" With 4mm spacing added to two planes = 302 x 1202mm or 11.89" x 47.32"

47.33 [1202.10]

PEDESTRIAN FOOT TRAFFIC PEDESTRIAN FOOT TRAFFIC

SAND SET OVER COMPACTED ROAD BASE INSTALLATION SAND SET OVER CONCRETE OVERLAY INSTALLATION

PERIPHERAL RESTRAINT SYSTEM SPIKED INTO 6” TO 8” OVER BASE AREA PERIPHERAL RESTRAINT SYSTEM Note: A concrete base with a sound surfaceand small cracks can be utilized MECHANICALLY FASTENED INTO CONCRETE BASE as a base for paving slab construction, but a concrete base with diﬀerential settlement or movement is not acceptable

20mm (0.7874”) 20mm (0.7874”) Porcelain Slab Porcelain Slab 1” pre-compacted concrete sand 1” pre-compacted concrete sand 1.5” tall peripheral restraint system Belgard porcelain 1.5” tall peripheral restraint system Belgard porcelain Use 4mm disc spacers between all spiked into 6-8” over base area 20mm (3/4” nominal) pavers Use 4mm disc spacers between all anchored into concrete base. 20mm (3/4” nominal) pavers pavers and ﬁll joints with Note: Pre-compact the sand pavers and ﬁll joints with high-performance polymeric sand bedding course and screed to a 1” thickness with smooth surface. high-performance polymeric sand Note: Pre-compact the sand bedding course and screed to a 1” thickness with smooth surface. Sand Bedding Course Sand Bedding Course (1” pre-compacted thickness) (1” pre-compacted thickness) Geotextile Fabric Compacted road base Installed on top of concrete and 3/4” minus road base material. folded up the front of the edging. Base thickness is determined by This is required to prevent the soil and climatic conditions. unwanted migration of the sand bedding course material

Subgrade Soil Concrete base 1/2” drainage holes Soil Subgrade drilled 24” on center

4mm disc spacer 4mm disc spacer (with breakoﬀ tabs (with breakoﬀ tabs Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers for diﬀerent patterns) Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade. for diﬀerent patterns) Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade.

INSTALLATION NOTES: INSTALLATION NOTES: Follow the detail drawing. Ensure the plastic 4mm spacers are installed at all corners of the installed pavers. Follow the detail drawing. Ensure that pavement is constructed with a 2% slope and that it is pitched away from Base material is to be over based 6 to 8 inches beyond the edge of the pavement. any building. The required edge restraint system is a low profile edge restraint with a vertical height PLANKS of 1½ inches as shown in the drawing. Ensure the plastic 4mm spacers are installed at all corners of the installed pavers. The required edge restraint system is a low profile edge restraint with a vertical height When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of of 1½ inches as shown in the drawing. 1/3's. These should not be placed next to each other at 50%. Mechanically anchor edge restraint into the concrete base. PLANKS Ensure that pavement is constructed with a 2% slope that it is pitched away from any Ensure geotextile is installed directly on top of the concrete to contain the bedding sand. When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of building. 1/3's. These should not be placed next to each other at 50%. PEDESTRIAN FOOT TRAFFIC VEHCULAR TRAFFIC

INSTALLATION WITH EZ BASE PANELS CEMENTITIOUS ADHESIVE OVERLAY, CONCRETE BASE INSTALLATION 3/4” TALL PERIPHERAL RESTRAINT SYSTEM ATTACHED TO THE STEP 5: INSTALLATION OF EZ BASE PANEL WITH HOLLOW WALL DRIVE ANCHORS (HWDA) EDGE RESTRAINT AND PORCELAIN SLABS Lay porcelain slabs directly Belgard porcelain on the Belgard® EZ Base 20mm (3/4” nominal) pavers panels. Ensure your EZ Base Sakrete® EZ Base Panels panels extend the 6" beyond Belgard Porcelain pavers PermaColor® Select Grout, Or; Sand leveling material the edge of the porcelain MVIS™ Premium Pointing Mortar HDWA Belgard porcelain Use 4mm disc spacers between all 1/2” pre-compacted thickness 20mm (3/4” nominal) pavers pavers and ﬁll joints with pavers. To properly space anchor high-performance polymeric sand Note: Pre-compact the sand the porcelain slabs, ensure 254 Platinum, Or; bedding course and screed to a 1-1/2” thickness with smooth surface. that Spacer G pieces are MVIS H-Bond Veneer Mortar installed throughout the Soil Sakrete® EZ Base Panels entire installation. Install a Concrete Base low profile edge restraint Thickness and reinforcement Sand leveling material requirements are based on 1/2” pre-compacted thickness on the EZ Base, making traﬃc loading and are to be sure it rests firmly against designed and constructed the pavers. The edge according to the American restraint can be secured Concrete Institute (ACI) and to the EZ Base panels with Portland Cement Association (PCA) standards. either HWDA Anchors (as shown in our detail drawing) or spikes.

STEP 6: INSTALL, SWEEP AND HYDRATE POLYMERIC SAND HWDA Subgrade Pour, spread and sweep the Compacted Soil Anchor polymeric sand into all slab Subgrade joints, insuring all joints are filled. Sweep the surface Note: The concrete base for any vehicular application should be designed and approved by a Important: For a professional and chip free cut, Belgard Porcelain pavers licensed professional engineer, licensed in the state in which the project is located. 4mm disc spacer should only be cut with a tile saw equipped with a wet cut porcelain blade. clean with a fine bristle (with breakoﬀ tabs Caution: Never compact Belgard Porcelain pavers with a plate compactor. broom or carefully utilize Caution: Never compact Belgard Porcelain pavers with a plate compactor. Important: For a professional and chip free cut, Belgard Porcelain pavers for diﬀerent patterns) Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. a blower to remove any Never install Belgard porcelain pavers without the required 4mm disc spacers between all units. should only be cut with a tile saw equipped with a wet cut porcelain blade. excess sand or remaining STEP 1: EXCAVATION OF PATIO OR WALKWAY AREA STEP 3: GEOTEXTILE AND PRE-COMPACTED dust. Gently mist the Remove all grass or plant material from the area of BEDDING SAND INSTALLATION. surface of the installation according to the polymeric sand’s excavation. Excavate approximately 3 to 3½ inches below Install the geotextile barrier fabric (weed barrier) on top of manufacturer directions which will hydrate the polymeric the finished grade and over excavate the installation area the compacted sub-base. Spread a slightly hydrated layer sand joint and initiate the curing of the joint. INSTALLATION NOTES: inches beyond the edge of the Mirage Porcelain pavement. of sand to a depth of 3/4" over the geotextile and compact Follow the detail drawing. For concrete foundation slabs that are not large enough to require contraction / *always follow the instructions from the polymeric sand manufacturer control joints, a minimum 4mm (1/8" to 3/16") grout joint is acceptable, but for larger The excavated depth will accommodate the Geo-fabric, the the sand leveling layer. Screed and strike off the compacted Ensure that pavement is constructed with a 2% slope and that it is pitched away from A COUPLE OF THINGS TO CONSIDER. concrete foundation slabs that do require contraction / control joints, the joint width pre-compacted 1/2" sand leveling layer, the Belgard® EZ sand leveling layer to a final thickness of 1/2" using a any building. We never compact our porcelain slabs. should be a 3/8". It is absolutely imperative that all contraction / control joints be Base and your Porcelain slabs. straight using a straight edge to screed which will create a Referenced approved Cementitious Adhesives: Laticrete 254 Platinum or MVIS Hi-Bond located in the joint line of installed porcelain pavers and not beneath a paver. * EZ Base installations are intended for foot traffic only. smooth final sand leveling surface. Saturating the surface with a hose will cause the polymer Veneer Mortar ** prior to excavation, check with local utility services to ensure digging will not damage any binder to wash out of the sand mixture and flow below the Caution: If a Porcelain Paver is installed over a control joint, the paver will reflectively below grade utilities. STEP 4: INSTALLATION OF EZ BASE slabs as well as wash the sand out of the joints. Misting Referenced approved joint Cement Grout - Laticrete Permacolor, or Permacolor Select crack along the contraction / control joint beneath it. Install Belgard® EZ Base on the finished sand leveling Grout or MVIS Premium Pointing Mortar keeps the polymer suspended in the mixture so that it can STEP 2: LEVELING AND COMPACTING THE EXCAVATED AREA layer so that it is fully covers the excavation area including 100% Silicone Caulk: Laticrete Latasil PLANKS bind everything together and it also keeps the sand from Carefully excavate the area to create a level soil sub-grade the 6 inch over excavation. Start laying the EZ Base units When installing porcelain planks (16 x 48, 12 x 48 & 8 x 48), always lay the pattern of being washed out of the joints during the hydrating process. For Cementitious adhesive and grout installation, refer to the manufacturer’s technical that slightly slopes away from structures (i.e. a house). according to a staggered pattern while ensuring locking of 1/3's. These should not be placed next to each other at 50%. Using a hand tamper compact the sub-grade and ensure the the tongue and groove system. Trim any visible curves or instructions and specifically as they relate to outdoor installations. PLANKS excavated area is as smooth as possible, making sure that protruding angles that are beyond excavated area using a When installing porcelain planks (16 x 48, 12 x 48 & 8 x the sub-grade is within +/- 1/4" of the excavation depth. Use utility knife. 48), always lay the pattern of 1/3's. These should not be 43 a string level to establish the desired slope for your area. placed next to each other at 50%. Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Person Filing Complaint Full Name (First Middle Last) Business Name (if a licensed contractor or supplier) ROC License Number(s) (if any)

Spencer Nield ROC 284657 Mailing Address (Enter jobsite in Contract/Project section) City State Zip

15270 N 83rd Pl Scottsdale Arizona 85260 Phone Number Email

[number redacted] [email redacted] I consent to receive communications electronically in connection with this case Name of Attorney (if any)

Street Address of Attorney City State Zip

Phone Number of Attorney Email of Attorney

Contractor Information Name (as shown on contract/invoice) ROC License Number(s)

AZ Pavers LLC ROC 246645 Street Address City State Zip

PO Box 3557 Carefree AZ 85377 Phone Number Email

[number redacted] [email redacted] Name of Person(s) Representing License

Tom Steiner Contract/Project Information Contract Date Contract Amount Amount Paid

September 13, 2022 $60,130.00 $55,790.00 Date Work Started Date Work Stopped Date Work Was Completed

November 4, 2022 May 1, 2023 May 1, 2023 Close of Escrow (New Home) Move-In Date (New-Home)

December 20, 2022 December 22, 2022 Jobsite Street Address City State Zip

11450 E Blue Wash Rd Cave Creek AZ 85331 Name of Construction Site Owner Construction Site Name (if applicable)

Mark LaLiberte Phone Number of Construction Site Owner Email of Construction Site Owner

612-720-5700 [email redacted] This complaint is for Poor Work I have contacted the contractor by Phone/Text;Email;Letter Have you filed a complaint in court? No

RCC099 12/05/18 Page 1 of 2 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Has any work been corrected? No

The contract was Written All change orders were Written This project was Residential This project involved New Home

A building permit was obtained by Contractor B2020008395 Cave Creek List and briefly describe each complaint item (Please do not write "see attached" or use additional pages unless necessary to further describe issues or list more complaint items) (limited to 100 characters per line)

(ROC, this is copied from the form notice sent to AZ Pavers) This letter shall serve as written notice of breach (the “Notice”) by AZ Pavers in the performance under the Subcontract. Specifically, as of the date of this Notice, the quality of the work performed by AZ Pavers does not meet the standards as set forth by the Subcontract or the manufacturer’s installation specifications. Included in the scope of work contained in the Subcontract, AZ Pavers was to install backyard and front entry pavers specified as 24” x 24” Belgard Quartziti porcelain pavers. The scope of work specifically states the work was to include “leveling sand, disc spacer, and high performance 50 polymeric sand to joints.” Additionally, Belgard’s manufacturer’s installation specifications state the porcelain pavers should never be installed with porcelain to porcelain contact and specifically calls for 4mm spacing in between pavers using 4mm plastic disc spacers. In fact, the installation instructions repeatedly specify the use of 4mm plastic disc spacers on numerous pages and locations. AZ Pavers failed to follow the scope of work contained in the Subcontract and Belgard’s installation specifications by installing the porcelain pavers without the proper spacing and without the use of the plastic disc spacers. Instead, the pavers were installed in a manner that resulted in the pavers contacting each other. This, in addition to AZ Pavers using inadequate sub grade material and compaction as required per Belgard’s installation specifications, has resulted in movement of the pavers, as evidenced by both noise when walked across and chipping of the pavers. Over the past six months, AFT has attempted to help resolve the improper installation by providing AZ Pavers multiple attempts to correct the work based upon promises from AZ Pavers to do whatever is necessary to correct the issues. Attempts have been made to remove certain pavers and reinstall, along with attempting to add polymeric sand between pavers, which have little to no space. While these corrective measures have helped in limited areas, there are many areas that are still problematic.

Signature I declare under penalty of perjury that the information and documents contained on this Complaint Form, included with this complaint, or hereafter submitted in support of this complaint are true and accurate to the best of my knowledge. I will assist in the investigation or in the prosecution of the contractor or other parties, and will, if necessary, attend hearings and testify to facts. Printed Name Signature Date

Spencer Nield \complainant1\ \complainantd1\

RCC099 12/05/18 Page 2 of 2 Received 10/25/2023 ROC Legal

October 25, 2023

Arizona Registrar of Contractors 1700 W. Washington St. Suite 105 Phoenix, AZ 85007

VIA EMAIL: [email redacted]

"Written answer to citation and complaint" Case # 2023-06894

We Az Pavers Ilc contest any and all charges in the above mentioned complaint.

A Finer Touch Construction (AFT) as General Contractor owned by Brad Leavitt and Mark LaLiberte President of Construction Instruction are affiliated with Pro Builder and worked together On the "Desert comfort home idea" (now the personal residence of Mark LaLiberte ).

All parties affiliated with A Finer Touch Construction including Spencer Nield and Andrew Clark and Mark LaLiberte are complicit in directing, observing and approving of the porcelain paver install.

Mark Laliberte insisted on "tight joints" and did not want space or grout joints associated with Installation. He conveyed instructions to Andrew Clark who directed our installer Mario Lopez to Not use spacers ( which were present on site ) during install.

Only several months later did A Finer Touch Construction decide to formulate a plan to shuffle off the blame on to Az Pavers that spacers should have been used. AFT then threatened legal action and filed complaint directing Az Pavers to demolish entire job, buy all new material, and Reinstall Patios, walkways , pool coping etc.

We have since received correspondence from AFT, that we could alternatively " cut a check " for Work to be completed by Phoenix Pavers and Landscaping.

A copy of Bid from Phoenix Paver and Landscaping is attached which shows a figure of $83,759.93. This amount, plus our original invoice to AFT for install ( never paid) of $ 16,535.85 would cause our out of Pocket costs in this matter to equal $100,295.78.

The written directive from the Registrar of Contractors states: Complainants may not put any additional unnecessary restrictions on respondents above and beyond initial contract agreed at beginning of project, Complainants may also not dictate manner of repair. The directive is vague and allows complainant to dictate repair which is egregious and not in good faith.

In closing Az Pavers has been a licensed, bonded and insured member of the ROC for more than 10 years with No prior complaints!

Sincerely,

Az Pavers Ilc Received 10/25/2023 ROC Legal

Phx Payers & Landscaping 21230 22nd St Phoenix, AZ 85024 US [number redacted] [email redacted] r X www.phxpavers.com AVERS

Estimate ADDRESS SHIP TO ESTIMATE # 6950AW DATE 08/23/2023 A Finer Touch Construction LaLiberte Residence 15270 N 83rd PI Suite 200 A Finer Touch Construction Scottsdale, AZ 85260 11444 E Blue Wash Road Cave Creek, AZ 85331

ACTIVITY 01Y RATE AMOUNT

Disclaimer - Materials Quantity 0 0.00 0.00 * All subject to actual footages delivered and installed • - All measurements/sq ft based on provided take-off plan by Spencer Nield 8/9/23

Notes 0 0.00 0.00 All line items below are labor only. (w e will provide necessary base sand, spacers. cement, grout, & poly sand \) • All porcelain pavers to be supplied red : By Others

Demo and prep 1 9.280.00 9,280.00 Labor to remove -3,600 sq ft existing porcelain pavers throughout property that ere previously installed By Others. • Includes removal of 200 In ft porcelain vertical cladding at stem (under stucco lip on house) - We will remove all porcelain paver decking/patio areas that were originally set on quarter minus decomposed granite. - We will also need to remove at least one Inch of the quarter minus decomposed granite to accommodate the new sand base we will be installing.

Labor Only - Install pavers 3,450 7.50 25,875.00 Labor only to install 3,460 total sq ft (includes cuts & waste) porcelain pavers (all sand-set decking/patio areas)

Coping 80 23.50 1,880.00 Labor only to install 80 In ft (includes cuts & waste) porcelain paver pool & spa coping

Cladding 140 23.50 3,290.00 Labor only to install 140 sq ft (includes cuts & waste) porcelain paver vertical veneer cladding (at the 24" and 30" vertical retaining walls)

Cladding 200 11.75 2,350.00 Labor only to install 200 Intl (includes cuts & waste) porcelain paver vertical veneer cladding (at the stem under stucco lip on house)

Steps 90 25.00 2,250.00 Labor only to install 90 total In ft of porcelain paver steps. Treads & risers will be clad with porcelain Received 10/25/2023 ROC Legal Bid BIN To: ARILONA 4)81tigine E.61110414ARMIE litil"f FT Pboener AZ - Arizona Stone Brick Pavers #1027 !Construction (#1962473) 2514 E Intim School Rd 15270 N 83rd PI Ste 200 Phoenix, AZ 85016-6737 i Scottsdate, AZ 85260-2503

W: (480)546-7944 (C:(480)313-4992 Ship To: AFT cted Award Date Construction (#1962473) 05/16/2023 15270 N 83rd Pt Ste 200 'Scottsdale, AZ 85260-2503 (480)313-4992

Printed Job Name Start Job Description Data 05/1612023 La!bane Res - 11450 East Blue Wash Road Cave Creek. AZ 05/16/2023 18:10:14 Belgard 85331

Unit Fate ilk Item# Qty t um Price Price le . Item Note: NOTE An orders are subject to possible fuel surcharges or additional freight tees 1 EA 0.000 0.00 based on current shit Rig rates from the time of quote or order until the actual Mate of ship:here. Quarziti 2.0 Porcelain Paver Glacier( 24 in. x 24 in. (232.5 sq. ft/paklet) 43750931- Item Note: 2.503-25 SF 12.84{A32,141.73 232.6P 323 boxes DELIVERY- Del■ very Surcharge LA349003 349.00 SORChtARGE S pada! order material - nonrefundable I exchangeable ritual be paid in ft ii, lead time - TBD N-A7_S EA 0.000 0.00 item Note: !Unable to reach Seigerrt in wards to a lead time . —

Total Price: $ 32,490.73 Total Tax: $ 2,794.20 Total: $ 35,284.93

CJ. oiett price is for material only. Ppplicable sales taxwill be charged when inwicod. Al product and pricing information is based on the latest information meltable and is subject to change vathout notices ar obligatim Local tax maydiffer based on locations and local codes.

( AM A 'EA - 1-MN,1 6:\) Received 10/25/2023 ROC Legal

ACTIVITY QTY RATE AMOUNT

Step Pads 92 12.50 1,150.00 Labor ,orily to instql192 total sq ft segmented paver step pads at front entry - all Mortar set j1/44.{-a -O., Lt, s r_ c a.— r t -

to.s.40'd Ono 5s.+

Cleanup/Haul Away 2 1,200.00 2,400.00 Hauling & dumping of all removed pavers & quarter minus that is to be discarded, including construction spoils/debris upon completion of job

Disclaimer 0 0.00 0.00 Phx Pavers & Landscaping will furnish and supply sand, spacers, cement, grout, poly sand, & labor to complete above project, unless otherwise noted. Not responsible for sub grade settling from improper back fill of trenches. All paver work is warranted for two years. Payment terms are 50% down with order, and balance at time of completion, unless other arrangements have been arranged. The above prices, scope of work and conditions are satisfactory and hereby accepted, you are authorized to do the work as outlined above. Disclaimer Unforseen Conditions - 0 0.00 0.00 If conditions and/or circumstances are encountered at the job site which are concealed physical conditions, or unknown physical conditions of an unusual nature, which differ materially from that which is visually ascertained, CUSTOMER agrees to accept responsibility for such conditions and those circumstances outside the control of CONTRACTOR and further agrees to pay for any labor or materials, including repair to damaged equipment of CONTRACTOR caused by such conditions and/or circumstances.

TOTAL $48,475.00

Accepted By Accepted Date Received 10/26/23, 8:07 AM State of Arizona Mail - written answer to citation and complaint case # 2023-06894 10/25/2023 ROC Legal

Answers - AZROC <[email redacted]>

written answer to citation and complaint case # 2023-06894 message

info azpavers.com <[email redacted]> Wed, Oct 25, 2023 at 2:20 PM To: "[email redacted]" <[email redacted]>

Please confirm receipt of this email to [email redacted] thanks you

attachments roc 2_1.pdf 226K roc 2.pdf 219K roc3.pdf 175K roc laliberte.pdf 313K

https://mail.google.com/mail/b/AEoRXRT6-H3JZJs0u-uqSQ546sNp_JDKawfbRDm4ry7868OIonAE/u/0/?ik=581c53cf5c&view=pt&search=all&permthi… 1/1 Mediation Notice

Mediation Services Mediation services are available to the parties. What is Mediation? Mediation is a method of resolving disputes where the parties can end conflict without the expense and time associated with the full administrative process. Who Participates in During mediation, a mediator will attempt to help the Mediation? parties find an optimal solution to the conflict. Both parties must agree to participate in mediation, and both parties must bring a representative to mediation that has full authority to settle the entire matter. Mediation Is Not Neither the Registrar nor the Office of Administrative Mandatory Hearings will penalize a party for not agreeing to mediation. Where do the Parties The parties will meet at the Office of Administrative Meet for Mediation? Hearings to participate in mediation.

The Office of Administrative Hearings is located at 1400 West Washington, Suite 101, Phoenix, Arizona 85007. When does Mediation can occur after the Registrar issues a citation, but Mediation Occur? before the administrative hearing. Why Should Parties Mediation can be an alternative to the full administrative Consider Mediation? process. Mediation is beneficial because it is (1) time- efficient, (2) cost-effective, (3) confidential, and (4) capable of providing flexible solutions to complex problems. How to Request If the parties wish to mediate this case, they must file a Joint Mediation Request for Mediation with the Office of Administrative Hearings. A Joint Request for Mediation is included with this Mediation Notice. REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA _________________________ Case No. _______________ COMPLAINANT,

v. JOINT REQUEST FOR MEDIATION _________________________ RESPONDENT.

REQUEST

The parties jointly request that this matter be referred to mediation in the Office of Administrative Hearings (OAH). ☐ This matter is set for hearing on __________________(date). ☐ This matter is not currently set for hearing. MEDIATION AGREEMENT By requesting this mediation and signing below, the parties understand, represent, and agree: 1. The parties are prepared to commence mediation and will be ready for mediation on _____________________(date); 2. The parties will participate in the mediation process in good faith; 3. This request for mediation is not intended to hinder or delay administrative proceedings; 4. No party will contend that the mediation limits the power of OAH and its administrative law judges to conduct an administrative hearing and issue decisions under A.R.S. §§ 41-1092 – 1092.12; 5. The parties will be courteous and respectful throughout the mediation process to all participants; 6. The mediation is completely voluntary and the principal purpose is to allow the parties a full and fair opportunity to discuss settlement; of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 7. The mediator may conduct joint and separate meetings with the parties and may suggest resolutions to the parties’ dispute, but the mediator has no authority to impose a settlement upon the parties; 8. The mediation process is confidential. Communications made, material created for or used during, and acts occurring during mediation are confidential and may not be discovered or admitted into evidence in any proceeding except as provided by A.R.S. § 12-2238; 9. The mediator is not subject to service of process or a subpoena to produce evidence or to testify regarding any evidence or occurrence relating to the mediation except as provided in A.R.S. § 12-2238(C); 10. Neither the mediator, nor the Registrar of Contractors, nor the Office of Administrative Hearings is subject to civil liability for any act or omission in connection with any mediation service or activity except for acts involving

intentional misconduct or reckless disregard of a substantial risk of injury to the rights of others; 11. Throughout the mediation process, each party must have a representative present who will have full settlement authority to settle all claims at issue in the administrative

proceeding. 12. The mediation process will terminate when: a. The parties reach settlement; b. The mediator determines that further efforts at mediation are no longer likely

to achieve a settlement; or c. One of the parties withdraws from mediation. _____________________________________ _______________________ Complainant (or representative) Date

_____________________________________ _______________________ Respondent (or representative) Date

of 3 REGISTRAR OF CONTRACTORS 1700 W. Washington St. Suite 105 – PHOENIX, AZ 85007-2812 Telephone (602)542-1525 1-877-692-9762 PREHEARING DISCLOSURE STATEMENT INSTRUCTIONS ***DO NOT SUBMIT THESE INSTRUCTIONS WITH THE PREHEARING DISCLOSURE FORM***

ADMINISTRATIVE RULES A copy of the Arizona Administrative Code’s Rules for the Registrar of Contractors can be located on the Registrar’s Website.

PREHEARING DISCLOSURE REQUIREMENT Under A.A.C. R4-9-118(A), before a hearing, the parties must prepare a disclosure statement. The disclosure statement must contain: • A list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony; and • A list of all the exhibits that the party will use at the hearing.

FILE PREHEARING DISCLOSURE STATEMENTS • The Prehearing Disclosure Statements and Exhibits may be submitted to the Arizona Office of Administrative Hearings using any of the following: • Electronically: https://portal.azoah.com/submission/ • In-Person or by Mail: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007

EXCHANGING DISCLOSURE STATEMENTS AND EXHIBITS Under A.A.C. R4-9-118(B) (effective November 5, 2017), a party to the hearing must serve on every other party and file with the Office of Administrative Hearings a copy of: • The disclosure statement; and, • Any exhibit that the party will use at the hearing. Service: The disclosure statement and exhibits must be served on all parties in accordance with Arizona Administrative Code R2-19-108 Filing Documents. Under A.A.C. R2-19-108, service is completed by: • Personal delivery; • 1st class, certified or express mail; or • Facsimile. Timing: The disclosure statement and the exhibits must be served and filed not less than seven calendar days before the date of the hearing. Under A.A.C. R2-19-108, a document is served on a party: • On the date it is personally served; • Five days after it is mailed by express or 1st class mail; • On the date of the return receipt if it is mailed by certified mail; or • On the date indicated on the facsimile transmission.

CONSEQUENCES FOR FAILING TO DISCLOSE Under A.A.C. R4-9-108(C), if a witness or an exhibit is not timely disclosed as required the rules, and good cause for the failure to disclose is not shown, then the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

Form RC-L-800A Prehearing Disclosure Statement Rev. 10/08/2019 Instructions Form PREHEARING DISCLOSURE STATEMENT FORM RC-L-800A

PART 1: WITNESS LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the witnesses the party will call to testify, including the witnesses’ contact information and a brief description of the subject matter of the witnesses’ expected testimony. If you need additional space to list all witnesses, complete and attach additional Witness Lists. Example 1. Name 2. Telephone Number 3. Email Address

John Doe (123) 456-7890 [email redacted] 4. Subject Matter of Expected Testimony

John Doe will testify regarding the poor workmanship and poor installation of the Garage Door. Mr. Doe will also testify regarding the invoices and change orders for the project.

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Witness 1. Name 2. Telephone Number 3. Email Address

4. Subject Matter of Expected Testimony

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 1 of 3 PART 2: EXHIBIT LIST DOCKET NO. Under A.A.C. R4-9-118(A), before a hearing, a party must prepare a disclosure statement containing a list of all the exhibits that the party will use at the hearing. Note: All exhibits listed below must be provided to all parties to the hearing. See A.A.C. R4-9-118(B). If you need additional space to list all witnesses, complete and attach additional Exhibit Lists. Example Contract for new garage door. Invoice #10001 – Cost for garage door replacement.

Exhibit Exhibit Name

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 2 of 3 PART 3: ACKNOWLEDGEMENT & SIGNATURE I certify that the above information is true and correct and that I will serve a copy of this disclosure statement and any exhibits listed in Part 2 to all parties to the hearing in accordance with A.A.C. R4-9-118. I acknowledge and understand that if I fail to properly disclose a witness or exhibit, the administrative law judge may: • Order that certain witnesses or exhibits not be used at the hearing; • Order that a particular fact is or is not established for the record; or, • Order that a charge, a defense, a claim, or some portion thereof, be dismissed.

I am the (check one):  Complainant  Respondent Docket No.

Print Name Signature Date

Form RC-L-800A Prehearing Disclosure Statement Rev. 1/15/2019 Page 3 of 3