2023A-05602-CHC-ROC Notice of Hearing and Packet MAILED

2023A-05602-CHC-ROC · Registrar of Contractors · 2023-10-13

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA Christy Unruh , Case No. 2023-05602 COMPLAINANT, Docket No. 2023A-05602-CHC-ROC v. NOTICE OF HEARING ON CONTESTED CASE Casey Daniel Rodman DBA: Desert Dynamics Construction, License No. ROC 324291,

RESPONDENT.

This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

December 1, 2023 1:00 PM Kay Abramsohn Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be

prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq. All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised

Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122.

PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the

complaint and citation, which were served on the Respondent on September 26, 2023. SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s): Charge: 1 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 2 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is

cause for the suspension or revocation of a license, Respondent is a party to this case and will

be a party to the hearing.

Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing. Respondent and Complainant, as the parties to the hearing, will present evidence and argument to the administrative law judge. The Registrar’s assigned investigator will appear as a witness at the hearing.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney. A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented

by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of

any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092

to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles

regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via

video conference or telephone unless requested by a party to appear in-person. Requests for

the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET In the interests of administrative efficiency, the Registrar compiles and discloses certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their case. If a party wants to obtain testimony from a witness or documents not in the party’s possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a

disclosure statement on all other parties, and file it with the Office of Administrative Hearings.

A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/content/prehearing-disclosure- statement.

CHANGING THE HEARING DATE

The date of the hearing may only be advanced or delayed on the agreement of the parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the

assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties.

The motion must state in detail good cause for why the date of the hearing should be advanced

or delayed, and the position of all other parties regarding the advancement or delay.

A party may also file a motion asserting a right to an expedited hearing upon a showing of extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION

In any case which is resolved or settled by the parties, or which is withdrawn by the

Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.” Dated October 13, 2023.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors Copy mailed via USPS First Class mail October 13, 2023 to:

Respondent(s) Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442 Complainant(s) Christy Unruh 3724 May Street, Bullhead City, AZ, USA BULLHEAD CITY, AZ 86442

Copy sent electronically this same date to: Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2023-05602 /

Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Douglas A. Ducey, Governor Jeffrey L. Fleetham, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

6/12/23, 8:51 AM State of Arizona Mail - Re: 2023 05602 Addendum to complaint allegations

Clifford Corlett <[email redacted]>

Re: 2023 05602 Addendum to complaint allegations message

Christy Unruh <[email redacted]> Sun, Jun 11, 2023 at 5:39 PM To: Clifford Corlett <[email redacted]>

We just had rain. & I need to add 1 more item 1) Rain gutters; are they up to standards. 2) water drainage from roof, is it up to standards? Thank you. On Sunday, June 11, 2023 at 01:35:15 AM PDT, Christy Unruh <[email redacted]> wrote:

1) Crack across entire width of driveway 2) Overpressure release for water heater not secured 3) Cracks showing in stucco on entire exterior of the house 4) stucco falling off from around overpressure release 5) stucco falling off from around the windows; cracks radiating from window frames 6) AC power & freon lines into house; insulation is falling off lines. 7) Stucco delaminating from metal lathe. 8) Wiring in attic not to standards I believe that to date this is an updated list. Thank you for your instructions. Christy Unruh

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 1/1 2023-05602 JSI PHOTOS No.2 DESERT DYNAMICS - CHRISTY UNRUH

3742 MAY ST. BULLHEAD CITY AZ 86442 No. P-30 to P-63

P-30

Poor repair at kitchen countertop corner

P-31

Dishwasher not secured P-32

Poor paint work.

P-33 P-34

P-35

Poor cut at tile/toekick board. P-36

Excessive tile lppage

P-37

Poor finish drywall to fiberglass shower. P-38

P-39

Lines in drywall P-40

P-41

Gap at side of shower P-42

Poor and sharp tie work.

P-43 P-44

P-45

Inconsistent grout gaps. P-46

Gap

P-47

Grout gap P-48

Wood shim left under shower corner seat.

P-49

Poor grout work P-50

Hump in shower floor tile

P-51

Poor Tile spacing. Poor grout work. P-52

P-53

Debris and wash out cement. P-54

P-55

Gaps and failing sealant at HVAC lines into house. P-56

P-57 P-58

Romex and low voltage wire running through attic scuttle hatch.

P-59 P-60

Ctr. only installed partial rock ground cover. It’s OK. Weeds are H/O maintenance.

P-61 P-62

P-63 2023-05602 JSI PHOTOS No.1 DESERT DYNAMICS - CHRISTY UNRUH

3742 MAY ST. BULLHEAD CITY AZ 86442

P-01

P-02 P-03

Required HVAC drain pipe

P-04

Rock ground cover OK. Weeds H/O maintenance item. P-05

Missing stucco

P-06 P-07

P-08

Splatter on Stucco P-09

P-10

Missing stucco P-11

Concrete joint Over 10-ft

P-12

Concrete crack on City right of way. P-13

Water heater T&P drain. Stucco delaminated and broken.

P-14

Missing stucco / texture spot P-15

Gap at window side.

P-16

Unsupported door threshold. P-17

Garage door that C has sanded on egde.

P-18

Garage door poor fit. Too small door margin. P-19

Bath door, C has installed different screws.

P-20 P-21

Excessive door side margin.

P-22

Missing grout. P-23

P-24 P-25

Missing grout

P-26 P-27

Unfinished under breakfast bar. Improperly supported.

P-28

Unfinished under breakfast bar P-29.

Poor repair at kitchen counter corner. Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA BULLHEAD CITY, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C007 04/21 Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C007 04/21 July 11, 2023

Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA BULLHEAD CITY, AZ 86442

Re: Complaint No. 2023-05602

Dear Complainant and Respondent:

After the initial filing of the complaint 2023-05602, the Complainant filed the attached amended complaint containing additional complaint items.

A jobsite inspection is scheduled July 26, 2023 at 1:00 PM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the amended complaint items within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on the amended complaint items. 2. The Registrar may also be precluded from taking further action on the amended complaint items, if the work that is the subject of the amended complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area. Additionally, please secure any animals.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C007 04/21 RESPONDENT: 1. Enclosed is a copy of the amended complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the amended complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection.

============================================================

If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely,

/s/ Cliff Corlett Cliff Corlett, Investigator #167 928 323-4739 [email redacted] 1700 W Washington St. Suite 105 Phoenix, Arizona 85007-2812

CC: file

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C007 04/21 6/29/23, 8:46 AM State of Arizona Mail - Fw: question regarding AZ ROC case 2023-05602

Clifford Corlett <[email redacted]>

Fw: question regarding AZ ROC case 2023-05602 message

screwy lewy <[email redacted]> Mon, Jun 26, 2023 at 3:15 PM To: "[email redacted]" <[email redacted]>, Christy Unruh <[email redacted]>

----- Forwarded Message ----- From: Christy Unruh <[email redacted]> To: Lewy S Kodner <[email redacted]> Sent: Monday, June 26, 2023 at 02:25:18 PM PDT Subject: Fw: question regarding AZ ROC case 2023-05602

----- Forwarded Message ----- From: Clifford Corlett <[email redacted]> To: Christy Unruh <[email redacted]> Sent: Monday, June 26, 2023 at 06:48:03 AM PDT Subject: Re: question regarding AZ ROC case 2023-05602

Can you send me general close up pictures? Cliff Corlett- Investigator # 167 Mohave & La Paz Counties Arizona Registrar of Contractors 1700 W. Washington St. Suite 105 Phoenix, AZ. 85007-2812 Cell (928) 323-4739 Fax: (602) 542-3919 e-mail: [email redacted] website: roc.az.gov

Fill out AZ ROC’s survey to let us know how we’re doing.

On Mon, Jun 26, 2023 at 12:29 AM Christy Unruh <[email redacted]> wrote: Thank you for your time Thursday. We appreciate your help. I have a question regarding something that happened today & I needed to know if we had to make another complaint. Lewy dumped a pail of water in the garage & when we went to leave we noticed that oval shaped holes had popped up all over where it had gotten wet. Upon further inspection, actual LEAVES https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 1/3 6/29/23, 8:46 AM State of Arizona Mail - Fw: question regarding AZ ROC case 2023-05602

from a tree, are still in the holes, as if the person who ' finished ' the floor didn't clean them up before they put the final coat on. It involves the entire garage floor & we don't know how bad it totally is, unless we hose out the garage, which we don't want to do as it'll make things worse. Now we're concerned that the entire foundation may be compromised, as if there weren't enough issues with the house. We know that you are quite busy, but this is a major problem in our minds. What should we do? Thank you for your time and I have pictures if needed . Thank you, Christy Unruh attachments

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 2/3 6/29/23, 8:46 AM State of Arizona Mail - Fw: question regarding AZ ROC case 2023-05602

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 3/3 Complainant: Christy Unruh 3724 May Street Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 September 20, 2023 Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Complainant: Christy Unruh 3724 May Street Bullhead City, AZ 86442

Case No.: 2023-05602 Investigator: Cliff Corlett Inspection Date: September 20, 2023 Inspection Time:

Compliance Jobsite General Notes: On 06/01/23 the Complainant, Christy Unruh filed complaint 2023-05602 against Casey Daniel Rodman DBA: Desert Dynamics Construction (DDC) with the AZ Registrar of Contractors (ROC). That complaint alledged numerous counts of poor workmanship by DDC. After the initial onsite inspection on 06/22/23 and an addendum inspection on 07/26/23 the ROC issued a Written Directive on 07/27/2023 directing the Respondent to properly correct 42 of 58 complaint allegations. That directive had a compliance due date of 08/27/27. On 09/08/23 I sent the Complainant an email request for the status of the corrective work. On 09/08/23 the Complainant responded that no corrective work had been performed or even started. On 09/13/23 the Complainant sent an email that stated she might be ammending the complaint to include a possible sewer connection issue and a possible patio leak issue. I responded with directions to file an addendum. On 09/14/23 the Complainant sent email to proceed with the case as is. No additional addendum.

Compliance Findings: Respondent has not performed any of the Written Directive corrective work. RESPONDENT IS NOT IN COMPLIANCE.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Note: Respondents Address of Record is 1829 Marble Canyon Dr. Bullhead City, AZ. 86442 and ROC mailings to that address has been returned. It is possible that the Respondent is receiving mail at: Casey Daniel Rodman DBA: Desert Dynamics Construction 2048 E. Largo Grande Pl. Ft. Mohave, AZ. 86442

Please review the complaint items listed above. If any of the items have not been corrected at the time of the compliance inspection this complaint will be forwarded to the Registrar’s legal department and a citation may be issued.

If all items are corrected after receipt of this letter, please notify the Registrar’s legal department by sending a notice of compliance signed by the complainant to fax number (602) 364-0416 or by mail to: Arizona Registrar of Contractors, P.O. Box 18244, Phoenix, Arizona 85005-8244. Sincerely,

/s/ Cliff Corlett Cliff Corlett, Investigator #167 928 323-4739 [email redacted] 1700 W Washington St. Suite 105 Phoenix, Arizona 85007-2812

CC: File

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 2048 E. Largo Grande Pl. Ft. Mohave, AZ. 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C013 4/21 Jobsite Inspection Notes

Case No.: 2023-05602 Investigator: Cliff Corlett Inspection Date: July 26, 2023 Inspection Time: 1:00 PM

Complainant: Christy Unruh Respondent: Casey Daniel Not Present: Rodman Not Present:

Jobsite General Notes:

Complaint Item: 1 - Weeds growing up between the rocks. Rocks inadequate for size of yard; Investigator’s Observation: Weed control not under ROC jurisdiction. Rock spread appeared adequate. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 2 - 2. Exterior paint job on house see through in multiple places Investigator’s Observation: There was some stucco impact damage and some stucco areas that were not adequately paint covered. There is no way for the ROC to determine how or when the impact damage occurred but the Respondent should properly touch up the missing paint areas matching the surrounding areas as closely as possible. Governing Rule: Violation of any rule adopted by the Registrar;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov RCC100 08/19

Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 3 - 3. Exterior: Concrete construction waste dumped in back yard; Investigator’s Observation: Construction debris was noted in back yard in area of water faucet. RESPONDENT SHOULD REMOVE / CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 4 - 4. Rear patio ceiling has obvious patch. Investigator’s Observation: ROC agrees. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS MATCHING THE SURROUNDING AREA AS CLOSELY AS POSSIBLE. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 5 - 5. AC drain sticks out into walkway causing trip hazard; Investigator’s Observation: HVAC condensate pipe is required. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 6 - BLANK Investigator’s Observation: BLANK Governing Rule:

Complaint Item: 7 - All entry doors extremely hard to lock; doors not level; Investigator’s Observation: The Workmanship Standards for Licensed Contractors (WSLC) states that the respondent should properly adjust the doors, windows, screens and weather stripping during the first year of occupancy. The 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov RCC100 08/19

WSLC also states that doors should clear the jamb on the sides and top by 1/8- inch. Many doors in the house were touching or binding on the jambs. RESPONDENT SHOULD PROPERLY ADJUST ALL DOORS, SCREENS AND OR WEATHER STRIPPING AS NEEDED. Respondent is not responsible to repaint areas the Complainant has sanded or planed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 8 - Thresholds have exposed nails, not properly installed. Trip hazards; have no support. Investigator’s Observation: Threshold appeared to be missing some wood trim that was held on by now exposed pin nails. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 9 - No seal under front door; Investigator’s Observation: Door appeared to have the appropriate weather seals. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 10 - Door to garage hangs up. Investigator’s Observation: The Workmanship Standards for Licensed Contractors (WSLC) states that the respondent should properly adjust the doors, windows, screens and weather stripping during the first year of occupancy. The WSLC also states that doors should clear the jamb on the sides and top by 1/8- inch. Many doors in the house were touching or binding on the jambs. RESPONDENT SHOULD PROPERLY ADJUST ALL DOORS, SCREENS AND OR WEATHER STRIPPING AS NEEDED. Respondent is not responsible to repaint

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov RCC100 08/19

areas the Complainant has sanded or planed. Governing Rule:

Complaint Item: 11 - Interior doors to bathrooms and bedrooms have Stripped 3/4 inch screws and already came off their hinges Investigator’s Observation: Homeowner has installed screws in these doors. Per ARS 32-1155-D, 2, if the owner has altered / modified the complaint "item" the Registrar is bared from issuing a citation regarding that item. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 12 - Interior doors not installed correctly; Do not close properly. Investigator’s Observation: The Workmanship Standards for Licensed Contractors (WSLC) states that the respondent should properly adjust the doors, windows, screens and weather stripping during the first year of occupancy. The WSLC also states that doors should clear the jamb on the sides and top by 1/8- inch. Many doors in the house were touching or binding on the jambs. RESPONDENT SHOULD PROPERLY ADJUST ALL DOORS, SCREENS AND OR WEATHER STRIPPING AS NEEDED. Respondent is not responsible to repaint areas the Complainant has sanded or planed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 13 - Tile flooring throughout the house not up to standards. Nail heads between tiles exposed. Investigator’s Observation: Tile in various areas have failing grout and some excessive lippage. RESPONDENT SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES, 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 14 - Tiles unglued throughout living areas. Investigator’s Observation: Tile in various areas have failing grout and some excessive lippage. RESPONDENT SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES, Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 15 - Grout not sealed and different colors used. Investigator’s Observation: No plans or specifications presented to determine that the grout was to be "Sealed". Grout from the same box can have color variations depending how it is mixed and or applied. Additionally the house had been lived in with multiple animals. NO CONTRACTOR ACTION REQUIRED IN REGUARDS TO GROUT COLOR AND SEALING. Governing Rule:

Complaint Item: 16 - Trip hazards in living room, kitchen & bedrooms. Floor not level Investigator’s Observation: Other than the tile lippage in items 13 & 14 no floor unlevel items noted. RESPONDENT SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES, Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

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Complaint Item: 17 - Flooring throughout house is incorrectly spaced. Investigator’s Observation: Floor tile spacing appeared acceptable. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 18 - Upper and lower kitchen cabinets not flush; Investigator’s Observation: Toe kicks on kitchen cabinets are poorly finished. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 19 - Main countertop has obvious patch; Investigator’s Observation: Countertop repair is poor. However the WSLC states that damage to manufactured surfaces must be reported at the time of walk thru inspection. If no walk thru is performed then the damage must be reported within 10-days of move-in. No documentation was presented to support that the contractor was notified in a timely manner. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 20 - Tiles in kitchen are chipped, Investigator’s Observation: Unable to determine how or when any tile chips may have happened. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 21 - Tile flooring in kitchen has major trip hazards. Investigator’s Observation: Other than the tile lippage in items 13 & 14 no floor unlevel items noted. RESPONDENT SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES,

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Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 22 - Tile around counters is not grouted where it meets counter. Large gaps remain. Investigator’s Observation: Grout is missing at corner of kitchen counter toe kick at refrigerator. SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES, Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 23 - Caulking in & around kitchen sink discoloring and flaking off; Investigator’s Observation: After first year of occupancy, caulk (and grout) become homeowner maintenance items. RESPONDENT SHOULD PROPERLY CORRECT ANY FAILING CAULKING. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 24 - Paint in kitchen 'see through. Investigator’s Observation: Paint on cabinet toe kicks poorly applied. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 25 - Light switches for kitchen, hall & front porch do not work independently.

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Unable to use porch light without all kitchen lights being on. Investigator’s Observation: Light switches did not function properly. RESPONDENT SHOULD DETERMINE CAUSE AND CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 26 - Kitchen Island countertop not attached to the base, has exposed plywood. Investigator’s Observation: Countertop not properly attached. There is raw exposed OSB sheathing under kitchen countertop. OSB is not a finished product and should not be left exposed. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 27 - Dishwasher not installed. No water to Dishwasher. Investigator’s Observation: Dishwasher not installed. No water to Dishwasher. RESPONDENT SHOULD PROPERLY INSTALL DISHWASHED AND CONNECT TO WATER SUPPLY. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 28 - Stove not fully installed. Rocks forward when oven door is opened; Investigator’s Observation: RESPONDENT SHOULD PROPERLY INSTALL THE STOVE ANTI TIP DEVICE. Governing Rule: Violation of any rule adopted by the Registrar; 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 29 - Countertop seam & patch is showing. Investigator’s Observation: Countertop repair is poor. However the WSLC states that damage to manufactured surfaces must be reported at the time of walk thru inspection. If no walk thru is performed then the damage must be reported within 10-days of move-in. No documentation was presented to support that the contractor was notified in a timely manner. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 30 - Door for lazy Susan cabinet hangs up. Investigator’s Observation: Contractor should repair. adjust or replace operating parts as required during first year. RESPONDENT SHOULD PROPERLY CORRECT. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 31 - Kitchen cabinets missing 7 shelves. Investigator’s Observation: RESPONDENT SHOULD PROPERLY PROVIDE AND INSTALL THE MISSING CABINET SHELVES. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 32 - Laundry room has no electricity to the 110 or 220 outlets. Investigator’s Observation: There was "dead" electrical plugs in laundry room. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 33 - No GFI. Investigator’s Observation: Laundry room passed Bullhead City Final building inspection. No missing GFI in laundry room was noted. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 34 - Screen in bedroom #2 bent & needs replacing. Investigator’s Observation: RESPONDENT SHOULD PROPERLY REPLACE AND INSTALL THE BENT SCREEN BEDROOM# 2. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 35 - Clothes rods in #2 bedrooms closets tore out of wall. Investigator’s Observation: No longer an issue at time of onsite inspection. Governing Rule:

Complaint Item: 36 - #2 bathroom shower not grouted. No trim around the shower head; Investigator’s Observation: # 2 bath/showers missing grout and shower head trim ring missing. RESPONDENT SHOULD CORRECT BOTH BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 37 - Toilets in both bathrooms rock. Investigator’s Observation: Both toilets appeared to be slightly loose. RESPONDENT SHOULD DETERMINE CAUSE AND CORRECT BY APPROPRIATE METHODS. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 38 - Master bedrooms closet doors hang up; not plum. Investigator’s Observation: The Workmanship Standards for Licensed Contractors (WSLC) states that the Respondent should properly adjust the doors, windows, screens and weather stripping during the first year of occupancy. The WSLC also states that doors should clear the jamb on the sides and top by 1/8- inch. Many doors in the house were touching or binding on the jambs. RESPONDENT SHOULD PROPERLY ADJUST ALL DOORS, WINDOWS, SCREENS AND OR WEATHER STRIPPING AS NEEDED. Respondent is not responsible to repaint areas the Complainant has sanded or planed. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 39 - Master bedroom windows 'track' is warped & window is hard to slide. Investigator’s Observation: The Workmanship Standards for Licensed Contractors (WSLC) states that the Respondent should properly adjust the doors, windows, screens and weather stripping during the first year of occupancy. The WSLC also states that doors should clear the jamb on the sides and top by 1/8- inch. Many doors in the house were touching or binding on the jambs. RESPONDENT SHOULD PROPERLY ADJUST ALL DOORS, WINDOWS, SCREENS AND OR WEATHER STRIPPING AS NEEDED. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 40 - Master bedrooms' flooring has trip hazards, not up to standards. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Investigator’s Observation: Other than the tile lippage in items 13 & 14 no floor unlevel items noted. RESPONDENT SHOULD PROPERLY CORRECT ALL FAILING GROUT, EXCESSIVE LIPPAGE AND LOOSE TILES, Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 41 - No GFI on sole master bathroom outlet. Investigator’s Observation: Master bath outlet was GFI protected. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 42 - Master shower: Chipped and mis-spaced tile on walls. Investigator’s Observation: Master shower tile is chipped and mis-spaced. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 43 - Wooden Shim under seat left there. Investigator’s Observation: Wood shims were observed under master shower seat. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 44 - Grout has exposed spacers that weren't removed. Investigator’s Observation: Tile spacers were observed in tile grout. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

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Complaint Item: 45 - Grouting missed quite a few places. Investigator’s Observation: Gaps and missing grout was observed in the shower tile. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 46 - No trim finish work done on edges of shower. Investigator’s Observation: Improper / sharp tile edges in Master shower. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 47 - Sharp tiles around window missing grout/finish work. Investigator’s Observation: Improper / sharp tile edges in Master shower. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 48 - Master shower: Floor has lumps under the tile. Water does not drain fully Investigator’s Observation: Master bath tile floor has "lumps" and does not drain properly. RESPONDENT SHOULD DETERMINE CAUSE AND CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

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Complaint Item: 49 - Edge of floor tile consists of tiny chips of tile haphazardly laid. Unusable 100%. Investigator’s Observation: Shower floor tile edges poorly cut and crooked. RESPONDENT SHOULD DETERMINE CAUSE AND CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 50 - Crack across entire width of driveway Investigator’s Observation: The WSLC states that concrete cracks in excess of 3/32-inch width and or 1/8 inch vertical displacement are unacceptable. No concrete cracking that met or exceeded that standard was observed. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

Complaint Item: 51 - Overpressure release for water heater not secured. Investigator’s Observation: Water heater T&P overflow line thru garage wall not secured. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 52 - Cracks showing in stucco on entire exterior of the house. Investigator’s Observation: The WSLC states that stucco cracks that exceed 1/16 inch are unacceptable. No cracks meeting or exceeding those standards were observed. NO CONTRACTOR ACTION REQUIRED. Governing Rule:

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Complaint Item: 53 - Stucco falling off around over pressure release. Investigator’s Observation: Water heater T&P overflow line thru garage wall not secured. The stucco where the pipe comes thru the wall has delaminated and failed. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 54 - Stucco falling off from around the windows, cracks radiating from window frames Investigator’s Observation: Minor stucco failings around some windows. Cracks at corners of windows is a common occurrence. RESPONDENT SHOULD PROPERLY REPAIR THE FAILING/MISSING STUCCO. Stucco cracks are within acceptable industry standard. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 55 - AC power & Freon lines into house, insulation is falling off the lines. Investigator’s Observation: Insulation/ wrap of HVAC lines to house are failing. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 56 - Stucco delaminating from metal lath. Investigator’s Observation: Stucco at water heater overflow pipe exiting the garage wall has failed. RESPONDENT SHOULD CORRECT BY APPROPRIATE METHODS, MATCHING THE SURROUNDING AREA AS CLOSELY AS POSSIBLE. Governing Rule: Violation of any rule adopted by the Registrar; 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

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Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 57 - Wiring in attic not to standards. Investigator’s Observation: 110v and low voltage wire running through the attic access hatch. RESPONDENT SHOULD PROPERLY RELOCATE THESE WIRES. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

Complaint Item: 58 - Garage floor has leaves in the concrete Investigator’s Observation: Leaves were floated and finished into the concrete of the garage slab. These leaves have expanded and "popped the top" off the finished concrete. RESPONDENT SHOULD CORRECTBY APPROPRIATE METHODS. ***NOTE*** Complainant is responsible to provide clear access. Respondent is not required to move or store any garage or household items to perform the corrective work. Governing Rule: Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner.

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Katie Hobbs, Governor Martín Quezada, Director

Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA Bullhead City, AZ 86442

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Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

June 8, 2023

Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA Bullhead City, AZ 86442

Jobsite Inspection Notice Re: Complaint Number 2023-05602

Dear Complainant and Respondent:

 A formal complaint has been filed with the Arizona Registrar of Contractors.  A jobsite inspection is scheduled for June 22, 2023 at 11:00 AM.  The Complainant is required to be present.  The Respondent’s attendance is requested and encouraged.  The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection.

============================================================== If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, /s/ Cliff Corlett Cliff Corlett, Investigator #167 928 323-4739 [email redacted] 1700 W Washington St. Suite 105 Phoenix, Arizona 85007-2812

CC: file

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Christy Unruh, Case No. 2023-05602 COMPLAINANT, v. Casey Daniel Rodman CITATION DBA: Desert Dynamics Construction License No. ROC 324291,

RESPONDENT.

The Registrar issues this Citation to Casey Daniel Rodman DBA: Desert Dynamics Construction (“Respondent”) under A.R.S. § 32-1155(A). If Respondent fails to answer this Citation by October 11, 2023, then under A.R.S. § 32-1155(C), Respondent’s failure to answer may be deemed an admission of the act or acts charged in the underlying complaint, and the Registrar may then suspend or revoke Respondent’s license(s). THE WRITTEN COMPLAINT On May 31, 2023, Christy Unruh (“Complainant”) filed a written complaint with the Registrar. A copy of that Complaint is attached to this Citation. A FORMAL STATEMENT OF THE CHARGES AGAINST RESPONDENT The Registrar investigated this matter and finds cause to charge Respondent with violation(s) of Title 32, Chapter 10 of the Arizona Revised Statutes. Respondent is charged with violating: Charge 1: A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner. of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Charge 2: A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held. If the matter proceeds to a hearing and the administrative law judge determines that any of the charges listed above are supported by a preponderance of the evidence, then Respondent’s license(s) may be subject to suspension or revocation, and Respondent may be subject to other penalties provided by law, including civil penalties under A.R.S. §§ 32-1154(E) and (F). FILING A WRITTEN ANSWER Respondent must appear by filing with the Registrar a written answer to the citation and complaint showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). Respondent’s written answer should contain the heading “Written Answer to Citation and Complaint” and should include the case number, which is Case No. 2023-05602. How to File a Written Answer: Respondent’s written answer may be submitted in the following ways: In-Person: 1700 W. Washington St., Ste. 105, Phoenix, Arizona, 85007-2812 Mail: P.O. Box 18244, Phoenix, Arizona, 85005-8244 Email: [email redacted]

The Registrar’s normal office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. If Respondent submits a written answer by mail, it is not filed with the Registrar until the Registrar actually receives it. of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Deadline for Filing a Written Answer: Respondent must file a written answer with the Registrar no later than October 11, 2023. This deadline is calculated under A.R.S. §§ 32-1155(A) and (B), which provides a deadline ten days after service of the Citation. Service of the Citation and Complaint is complete five days after the Registrar mails a copy of the Citation and Complaint to Respondent’s latest address of record in the Registrar’s office. Consequences for Failing to File a Written Answer: If Respondent fails to answer, Respondent’s failure may be deemed an admission of the act or acts charged in the written complaint. A.R.S. § 32-1155(C). The Registrar may then suspend or revoke Respondent’s license(s). THE ADMINISTRATIVE HEARING If Respondent files a timely written answer contesting any charges in the Complaint, then the Registrar will request the Office of Administrative Hearings set a date for an administrative hearing and will notify all the parties at least 30 days before that hearing. A.R.S. § 41-1092.05(D). INVESTIGATOR’S APPEARANCE AS A WITNESS The Registrar’s assigned investigator will appear as a witness at the hearing. If either party demands the attendance at the hearing of any other person, that party must obtain and serve a subpoena in compliance with the rules and processes established by the Office of Administrative Hearings. RESPONDENT’S RIGHT TO REQUEST AN INFORMAL SETTLEMENT CONFERENCE Under A.R.S. § 41-1092.06, if Respondent submits a request to the Registrar for an informal settlement conference, the Registrar must hold a conference within 15 days after receiving the request. Respondent’s request for an informal settlement conference must be in writing and must be filed no later than 20 days before the administrative hearing. A.R.S. § 41- of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 1092.06(A). The Registrar will not close or settle any case without both parties’ appearance at the Settlement Conference. The parties participating in the settlement conference must have the authority to settle the case and must waive their right to object to the participation of the Registrar’s settlement conference representative in the final administrative decision. A.R.S. § 41-1092.06(B). Any statements, either written or oral, made by the parties at the conference, including a written document, created or expressed solely for the purpose of settlement negotiations, are inadmissible in the administrative hearing. A.R.S. § 41-1092.06(B). RESPONDENT’S PRIOR RECORD Under A.A.C. R4-9-117, in determining the appropriate discipline, the administrative law judge and the Registrar may consider not only facts in the current case, but also facts in prior cases and any documents regarding Respondent on file with the Registrar. Respondent’s prior disciplinary record and current license(s) status may be considered as a mitigating or aggravating factor in determining the appropriate discipline. EVIDENTIARY DISCLAIMER By issuing this Citation, the Registrar is directing Respondent to file a written answer to the Citation and Complaint, showing cause, if any, why Respondent’s license(s) should not be suspended or revoked. A.R.S. § 32-1155(A). This Citation does not constitute proof that any charge or allegation in Complainant’s written complaint is in fact true. This Citation does not constitute proof that Respondent violated any statutory provision or rule adopted by the Registrar. Dated September 26, 2023. By: /s/ Eric Ulinger Eric Ulinger Legal Department of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Arizona Registrar of Contractors COPY of the foregoing mailed by Certified Mail, Return Receipt Requested, September 26, 2023 to:

Respondent Certified Mail No: [number redacted]

Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Copy mailed by USPS First Class mail this same date to: Respondent Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Complainant Christy Unruh 3724 May Street, Bullhead City, AZ, USA Bullhead City, AZ 86442

Copy sent electronically this same date to:

Respondent at email address on record with the Registrar Complainant at email address on record with the Registrar

Case No. 2023-05602

of 5

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov Lg101 8/21 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

Person Filing Complaint Full Name (First Middle Last) Business Name (if a licensed contractor or supplier) ROC License Number(s) (if any)

Christy Susan Unruh Mailing Address (Enter jobsite in Contract/Project section) City State Zip

3724 May Street, Bullhead City, AZ, USA BULLHEAD CITY Arizona 86442 Phone Number Email

I consent to receive communications electronically in connection with this case Name of Attorney (if any)

Street Address of Attorney City State Zip

Phone Number of Attorney Email of Attorney

Contractor Information Name (as shown on contract/invoice) ROC License Number(s)

Casey Daniel Rodman ROC 324291 Street Address City State Zip

1829 Marble Canyon Dr Bullhead City AZ 86442 Phone Number Email

[number redacted] Name of Person(s) Representing License

Casey Rodman Contract/Project Information Contract Date Contract Amount Amount Paid

February 24, 2023 $299,999.00 $299,999.00 Date Work Started Date Work Stopped Date Work Was Completed

March 1, 2022 February 18, 2023 Close of Escrow (New Home) Move-In Date (New-Home)

February 24, 2023 April 14, 2023 Jobsite Street Address City State Zip

3724 May Street BULLHEAD CITY AZ 86442 Name of Construction Site Owner Construction Site Name (if applicable)

Phone Number of Construction Site Owner Email of Construction Site Owner

This complaint is for Poor Work;Other I have contacted the contractor by Phone/Text Have you filed a complaint in court? No Has any work been corrected? No

RCC099 12/05/18 Page 1 of 3 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

The contract was Written All change orders were Written This project was Residential This project involved New Home

A building permit was obtained by Contractor unknown Bullhead City List and briefly describe each complaint item (Please do not write "see attached" or use additional pages unless necessary to further describe issues or list more complaint items) (limited to 100 characters per line)

Exterior: Weeds growing up between the rocks. Rocks inadequate for size of yard; Exterior: Concrete construction waste dumped in back yard; rear patio ceiling has obvious patch.; All entry doors extremely hard to lock; doors not level; Thresholds have exposed nails, not properly installed. Trip hazards; have no support ; door to garage hangs up.; Light switches for kitchen, hall & front porch do not work independently. Unable to use porch light without all kitchen lights being on.; Laundry room has no electricity to the 110 or 220 outlets. No GFI ; Kitchen Island countertop not attached to the base, has exposed plywood.; Dishwasher not installed. No water to Dishwasher ; Stove not fully installed. Rocks forward when oven door is opened; Countertop seam & patch is showing ; Door for lazy susan cabinet hangs up; Kitchen cabinets missing 7 shelves; #2 bathroom shower not grouted. No trim around the shower head ; Toilets in both bathrooms rock; No seal under front door; No GFI on sole master bathroom outlet; Master shower: Chipped and misspaced tile on walls. Wooden Shim under seat left there. Grout has exposed spacers that weren't removed. Grouting missed quite a few places. No trim finish work done on edges of shower, sharp tiles around window missing grout/finish work. ; Master shower: Floor has lumps under the tile. Water does not drain fully. Edge of floor tile consists of tiny chips of tile haphazardly laid. Unusable 100%; Master bedrooms closet doors hang up; not plum.; Master bedrooms' flooring has trip hazards, not up to standards; Interior doors to bathrooms and bedrooms have Stripped 3/4 inch screws and 2 already came off their hinges.; Interior doors not installed correctly; Do not close properly ; Clothes rods in #2 bedrooms closets tore out of wall.; Tile flooring throughout the house not up to standards. Nail heads between tiles exposed, tiles in kitchen are chipped, tiles unglued throughout living areas. ; Grout not sealed and different colors used. Trip hazards in living room, kitchen & bedrooms. Floor not level Flooring throughout house is incorrectly spaced.; screen in bedroom #2 bent & needs replacing; master bedroom windows 'track' is warped & window is hard to slide.; Tile flooring in kitchen has major trip hazards. Tile around counters is not grouted where it meets counter. Large gaps remain.; caulking in & around kitchen sink discoloring and flaking off; paint in kitchen 'see through '; AC drain sticks out into walkway causing trip hazard; upper and lower kitchen cabinets not flush; main countertop has obvious patch; Exterior paint job on house see through in multiple places

Signature

RCC099 12/05/18 Page 2 of 3 Licensed Complaint Form Departmental Use Only For Current or Suspended Licensees

I declare under penalty of perjury that the information and documents contained on this Complaint Form, included with this complaint, or hereafter submitted in support of this complaint are true and accurate to the best of my knowledge. I will assist in the investigation or in the prosecution of the contractor or other parties, and will, if necessary, attend hearings and testify to facts. Printed Name Signature Date

Christy Susan Unruh \complainant1\ \complainantd1\

RCC099 12/05/18 Page 3 of 3 Authentisign ID: 98FA9384-5E97-ED11-BF7A-0050F2765AB1 C63E71E7-A693-ED11-AC20-0050F2765AB1

Arizona Association of REALTORS Document updated: ADDENDUM 2 June 1993 The pre-printed portion of this form has been drafted by the Arizona Association of REALTORS®. Any change in the pre-printed language of this form must be made in a prominent manner. No representations are made as to the legal validity, adequacy and/or effects of any provision, including tax consequences thereof. If you desire legal, tax or other professional advice, please REAL SOLUTIONS. REALTOR® SUCCESS consult your attorney, tax advisor or professional consultant.

1. This is an addendum originated by the: Seller ✘ Buyer Landlord Tenant. 2. This is an addendum to the Contract dated 01/09/2023 between the following Parties: MO/DA/YR 3. Seller/Landlord: Issa N Kharufeh Angela Haidl 4. Buyer/Tenant: Christy S. Unruh Lewis S. Kidney 5. Premises: 3724 May Street Bullhead AZ 86442 6. The following additional terms and conditions are hereby included as a part of the Contract between Seller and Buyer for the above referenced Premises: 7. Line 1. to be Christy S. Unruh & Lewis S. Kodner. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. The undersigned agrees to the additional terms and conditions and acknowledges receipt of a copy hereof.

43. 44. Seller ✘ Buyer MO/DA/YR Seller ✘ Buyer MO/DA/YR 45. Landlord Tenant Landlord Tenant

46. 47. ✘ Seller Buyer MO/DA/YR ✘ Seller Buyer MO/DA/YR 48. Landlord Tenant Landlord Tenant

49. For Broker Use Only: Brokerage File/Log No. Manager's Initials Broker's Initials Date MO/DA/YR

This contract is for use by Brittney Phillips of Premier Executives Real Estate and their phone number 760-851-4882 C63E71E7-A693-ED11-AC20-0050F2765AB1 Authentisign ID: 98FA9384-5E97-ED11-BF7A-0050F2765AB1

Arizona Association of REALTORS ADDENDUM 2 Document updated: June 1993 The pre-printed portion of this form has been drafted by the Arizona Association of REALTORS®. Any change in the pre-printed language of this form must be made in a prominent manner. No representations are made as to the legal validity, adequacy and/or effects of any provision, including tax consequences thereof. If you desire legal, tax or other professional advice, please REAL SOLUTIONS. REALTOR® SUCCESS consult your attorney, tax advisor or professional consultant.

43. 44. Seller ✘ Buyer MO/DA/YR Seller ✘ Buyer MO/DA/YR 45. Landlord Tenant Landlord Tenant

46. 47. ✘ Seller Buyer MO/DA/YR ✘ Seller Buyer MO/DA/YR 48. Landlord Tenant Landlord Tenant

49. For Broker Use Only: Brokerage File/Log No. Manager's Initials Broker's Initials Date MO/DA/YR

This contract is for use by Brittney Phillips of Premier Executives Real Estate and their phone number 760-851-4882 Investigations’ Department Citation Recommendation Unruh vs Casey Daniel Rodman Rodman DBA: Desert Dynamics Construction

Complaint No: 2023-05602 Investigator: Cliff Corlett

Cite Per 32-1154.A: 1. A.R.S. § 32-1154(A)(3) - R4-9-108(a) Violation of any rule adopted by the Registrar; Namely A.A.C. R4-9-108(a): A contractor shall perform all work in a professional and workmanlike manner. 2. A.R.S. § 32-1154(A)(22) Failure to take appropriate corrective action to comply with this chapter or with rules adopted pursuant to this chapter without valid justification within a reasonable period of time after receiving a written directive from the Registrar. The written directive shall set forth the time within which the contractor is to complete the remedial action. The time permitted for compliance shall not be less than fifteen days from the date of issuance of the directive. A license shall not be revoked or suspended nor shall any other penalty be imposed for a violation of this paragraph until after a hearing has been held.

If violation description was “3.Other” what specific rule was violated? If violation description was “13.Other” what is the specific violation of this chapter?

Is the ROC Investigator’s testimony required at the hearing? Yes Consider citing additional license(s): Choose an item. Was respondent present at jobsite inspection?: Yes Possibly combine this case for hearing w/Case No(s): Choose an item. Other Notes: Address of Record not valid-Possible address 2048 E. Largo Grande Pl.Ft. Mohave AZ 86442 Date: September 20, 2023

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812

602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C019 8/19 8/31/23, 3:04 PM State of Arizona Mail - Re:3724 May St, Bullhead City, AZ 86442

Clifford Corlett <[email redacted]>

Re:3724 May St, Bullhead City, AZ 86442 message

screwy lewy Tue, Aug 22, 2023 at 9:17 AM To: Casey Rodman < > Cc: , "[email redacted]" <[email redacted]>

Hello Casey, Please add to the list of items needing repair. The patio ceiling leaks horribly 3/4 of the way across the length. Please accept this as written notification of a new item needing repair. Now Casey are you going to take action and get this house finished and acceptable as the ROC has listed as you responsibility or do we have to presume we need a lawyer and to join with the other 4 complainants who have also gone to the AZ ROC?? I would hate to see you loose all you have when it was your subs who put you in trouble with the state and local officials. I do not know you and wish you no hardship but it is your responsibility as stated by the AZ ROC Complaint # 2023- 05603 and the 4/10 Warranty Certificate #AZ146309. With the judgement of the ROC inspector our problem is clear and properly documented. Please do the right thing and help us have our house/life fixed. We spent all our savings buying this house and was promised by you and the agents everything would be fixed to standards acceptable buy the authorities. I can not understand how an occupancy certificate was issued. BTW we never got one until Brittany the agent sent it to us after we moved in, is it valid? Casey I am begging you to do the right thing. Lewy and Christy

On Tuesday, July 11, 2023 at 09:26:38 PM PDT, Casey Rodman > wrote:

On Tue, Jul 11, 2023, 9:24 PM Casey Rodman wrote: Them guys absolutely have to stand behind there work There's absolutely no reason why you should have to pay for ithat's why I use license contractors on everything. I'd call gonzo again if I were you. So you can schedule an appointment and get them over theyes. I'm a huge crew, and I'll send you Gina's number with G&T Electric along with. Anthony's number with one source heating and either shoot him a text or leave them a number. I suggest leaving a text.

On Tue, Jul 11, 2023, 7:37 PM screwy lewy wrote:

On Tuesday, July 11, 2023 at 07:19:20 PM PDT, Christy Unruh > wrote:

Casey looking up their phone numbers The Electrician and A/C Company you told Christy to call, they both have disconnected phones. Fly by night??? There is a flood in the guest room destroying the base board and wall coming from the A/C unit with an obvious kink in the drain line. The electrical is a nightmare if you want the entry lights on both inside or outside https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 1/3 8/31/23, 3:04 PM State of Arizona Mail - Re:3724 May St, Bullhead City, AZ 86442

the kitchen lights have to be on. I looked in the crawl space above the garage and it looks like 300 pound rats have made a nest down the center with the light power (High Power) cable I believe it need to be properly secured not to cause a fire and the insulation needs to be put back as it has been sweep or otherwise moved from the center. Most everything else you have been told about months ago some before we moved in. The plumber Gonzo came by said he would call back and nothing 6 weeks now! The numbers we have for you is some one named Scott? left a message and the other is full and will not take a message. Please help we do not have a gold mine to pay other contractors and fight to get reimbursed. Your attention to these matters are not only wanted but I am demanding satisfaction ASAP. Lewy Kodner 818 9178898 ----- Forwarded Message ----- From: Casey Rodman > To: " > Sent: Tuesday, July 11, 2023 at 06:06:04 PM PDT Subject: May St

The licensed A/C company that installed the unites is One Source Heating and Air. And the licensed electric Contractor that Did that house and is responsible for all the electrical issues is G&T Electric. They both have to warranty there work For 3 years

attachments

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 2/3 8/31/23, 3:04 PM State of Arizona Mail - Re:3724 May St, Bullhead City, AZ 86442

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 3/3 9/20/23, 10:23 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

Clifford Corlett <[email redacted]>

Re: AZ ROC case 2023-05602 Desert Dynamics Construction message

screwy lewy < Thu, Sep 14, 2023 at 4:21 PM To: Clifford Corlett <[email redacted]>

Cliff I do not have the funds for a survey please continue with the legal dept before any funds available are used up by others. I will continue to investigate the sewer hook up and will submit a new claim with the roof leak latter. Please continue It breaks my heart every day that goes by and he still has a license and could be hurting other consumers. I do not want to give Mr. Rodman any more time. Please continue with what you have. Thank you Lewis Kodner

On Thursday, September 14, 2023 at 04:13:05 PM PDT, Clifford Corlett <[email redacted]> wrote:

I do need to know if you plan to send in an Addendum with the additional allegations before I can proceed. If you need time to gather info from the county or whatever that's fine. I just need to know what you want to do. Cliff Corlett- Investigator # 167 Mohave & La Paz Counties Arizona Registrar of Contractors 1700 W. Washington St. Suite 105 Phoenix, AZ. 85007-2812 Cell (928) 323-4739 Fax: (602) 542-3919 e-mail: [email redacted] website: roc.az.gov ROC Logo/ To ROC Home Page ROC Investigator Badge/ Link to Investigations menu facebook 4 twitter 2

cid:[email protected] out AZ ROC’s survey to let us know how we’re doing.

On Wed, Sep 13, 2023 at 5:37 PM Clifford Corlett <[email redacted]> wrote: You can send in an Addendum to the open complaint with additional allegations. I will have to notify the contractor and schedule another onsite inspection. The ROC has no capability to inspect a buried sewer pipe. A plumber should be able to send a camera up the pipe to locate the underground pipe and to see if the mainline sewage is backing up into your lateral line. You may be able to contact the Mohave County Environmental Quality/Waste Disposal department, they may have plans as to where your underground lines are located. Their contact info is under: Mohave County Government Offices / Community Development / Environmental Quality waste Disposal. Let me know what you want to do.

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-f:[number redacted]… 1/3 9/20/23, 10:23 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

Fill out AZ ROC’s survey to let us know how we’re doing.

On Wed, Sep 13, 2023 at 3:39 PM screwy lewy > wrote: Hi Clifford, I just meet a neighbor at our mail box who tells us the sewer line hook up goes uphill from the house and was pointed out to the contractor. The house line needs to be redone and go south,down hill. He said the city inspector who lives across the street on Oro (named Paul may be retired, we have not meet) pointed it out to the real-estate people and the other neighbors. He the man I meet is a retired plumber of 40 years and can't understand how it passed city inspection. One day the sewage will back up into the house and ? He also told everyone as it was seen in the March rains about the patio leaks horribly. Do we put in a claim for a sewer line inspection to the ROC or the city? Sorry to bother you again. Thanks

On Friday, September 8, 2023 at 05:10:25 PM PDT, Clifford Corlett <[email redacted]> wrote:

Thank you for your response. I will issue a Compliance Report and send the case to the ROC legal department .for citation. You will be copied of the Compliance report and when the legal department issues a Citation. Cliff Corlett- Investigator # 167 Mohave & La Paz Counties Arizona Registrar of Contractors 1700 W. Washington St. Suite 105 Phoenix, AZ. 85007-2812 Cell (928) 323-4739 Fax: (602) 542-3919 e-mail: [email redacted] website: roc.az.gov

Fill out AZ ROC’s survey to let us know how we’re doing.

On Fri, Sep 8, 2023 at 4:48 PM screwy lewy > wrote:

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-f:[number redacted]… 2/3 9/20/23, 10:23 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

The Written Directive issued July 27, 2023 had a Compliance due date of August 27, 2023. Please advise me if any or none of the repairs have been made.

Have not heard from anyone about repairs to our home @ 3724 May St. Bullhead City, AZ. So no repairs have been done with the exception of band-aid type things by us to try and stop anything from becoming worse or becoming a safety hazard that may cause personal injury, such as propping the sink up so in will not collapse any further into the cabinet. We will also be submitting another claim. The last rain storm exposed a major water leak in the patio ceiling and it looks like there is a crack in the shower/tub unit in the guest bath.

Thank you for your help with our new home. Christy and Lewy

Fill out AZ ROC’s survey to let us know how we’re doing.

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-f:[number redacted]… 3/3 6/12/23, 8:51 AM State of Arizona Mail - Re: 2023 05602 Addendum to complaint allegations

Clifford Corlett <[email redacted]>

Re: 2023 05602 Addendum to complaint allegations message

Christy Unruh > Sun, Jun 11, 2023 at 5:39 PM To: Clifford Corlett <[email redacted]>

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 1/1 6/29/23, 8:46 AM State of Arizona Mail - Fw: question regarding AZ ROC case 2023-05602

Clifford Corlett <[email redacted]>

Fw: question regarding AZ ROC case 2023-05602 message

screwy lewy < > Mon, Jun 26, 2023 at 3:15 PM To: "[email redacted]" <[email redacted]>, Christy Unruh <

----- Forwarded Message ----- From: Christy Unruh < > To: Lewy S Kodner <[email redacted]> Sent: Monday, June 26, 2023 at 02:25:18 PM PDT Subject: Fw: question regarding AZ ROC case 2023-05602

----- Forwarded Message ----- From: Clifford Corlett <[email redacted]> To: Christy Unruh > Sent: Monday, June 26, 2023 at 06:48:03 AM PDT Subject: Re: question regarding AZ ROC case 2023-05602

Fill out AZ ROC’s survey to let us know how we’re doing.

On Mon, Jun 26, 2023 at 12:29 AM Christy Unruh > wrote: Thank you for your time Thursday. We appreciate your help. I have a question regarding something that happened today & I needed to know if we had to make another complaint. Lewy dumped a pail of water in the garage & when we went to leave we noticed that oval shaped holes had popped up all over where it had gotten wet. Upon further inspection, actual LEAVES https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 1/3 6/29/23, 8:46 AM State of Arizona Mail - Fw: question regarding AZ ROC case 2023-05602

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-f:[number redacted]%7Cmsg-f:[number redacted]&… 3/3 9/14/23, 9:09 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

Clifford Corlett <[email redacted]>

Re: AZ ROC case 2023-05602 Desert Dynamics Construction message

Clifford Corlett <[email redacted]> Wed, Sep 13, 2023 at 5:37 PM To: screwy lewy >

You can send in an Addendum to the open complaint with additional allegations. I will have to notify the contractor and schedule another onsite inspection. The ROC has no capability to inspect a buried sewer pipe. A plumber should be able to send a camera up the pipe to locate the underground pipe and to see if the mainline sewage is backing up into your lateral line. You may be able to contact the Mohave County Environmental Quality/Waste Disposal department, they may have plans as to where your underground lines are located. Their contact info is under: Mohave County Government Offices / Community Development / Environmental Quality waste Disposal. Let me know what you want to do.

Cliff Corlett- Investigator # 167 Mohave & La Paz Counties Arizona Registrar of Contractors 1700 W. Washington St. Suite 105 Phoenix, AZ. 85007-2812 Cell (928) 323-4739 Fax: (602) 542-3919 e-mail: [email redacted] website: roc.az.gov ROC Logo/ To ROC Home Page ROC Investigator Badge/ Link to Investigations menu facebook 4 twitter 2

cid:[email protected] out AZ ROC’s survey to let us know how we’re doing.

On Wed, Sep 13, 2023 at 3:39 PM screwy lewy < > wrote: Hi Clifford, I just meet a neighbor at our mail box who tells us the sewer line hook up goes uphill from the house and was pointed out to the contractor. The house line needs to be redone and go south,down hill. He said the city inspector who lives across the street on Oro (named Paul may be retired, we have not meet) pointed it out to the real-estate people and the other neighbors. He the man I meet is a retired plumber of 40 years and can't understand how it passed city inspection. One day the sewage will back up into the house and ? He also told everyone as it was seen in the March rains about the patio leaks horribly. Do we put in a claim for a sewer line inspection to the ROC or the city? Sorry to bother you again. Thanks

On Friday, September 8, 2023 at 05:10:25 PM PDT, Clifford Corlett <[email redacted]> wrote:

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-a:r-[number redacted]… 1/3 9/14/23, 9:09 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

ROC Logo/ To ROC Home Page ROC Investigator Badge/ Link to Investigations menu facebook 4 twitter 2

cid:[email protected] out AZ ROC’s survey to let us know how we’re doing.

On Fri, Sep 8, 2023 at 4:48 PM screwy lewy < > wrote:

The Written Directive issued July 27, 2023 had a Compliance due date of August 27, 2023. Please advise me if any or none of the repairs have been made.

Thank you for your help with our new home. Christy and Lewy

Fill out AZ ROC’s survey to let us know how we’re doing.

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-a:r-[number redacted]… 2/3 9/14/23, 9:09 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-a:r-[number redacted]… 3/3 9/13/23, 7:29 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

Clifford Corlett <[email redacted]>

Re: AZ ROC case 2023-05602 Desert Dynamics Construction message

Clifford Corlett <[email redacted]> Fri, Sep 8, 2023 at 5:10 PM To: screwy lewy > Cc: Christy Unruh <[email redacted]>

ROC Logo/ To ROC Home Page ROC Investigator Badge/ Link to Investigations menu facebook 4 twitter 2

cid:[email protected] out AZ ROC’s survey to let us know how we’re doing.

On Fri, Sep 8, 2023 at 4:48 PM screwy lewy <[email redacted]> wrote:

The Written Directive issued July 27, 2023 had a Compliance due date of August 27, 2023. Please advise me if any or none of the repairs have been made.

Thank you for your help with our new home. Christy and Lewy

Fill out AZ ROC’s survey to let us know how we’re doing.

attachments

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-a:r31472095047673913… 1/2 9/13/23, 7:29 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

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https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-a:r31472095047673913… 2/2 9/14/23, 9:08 AM State of Arizona Mail - Re: AZ ROC case 2023-05602 Desert Dynamics Construction

Clifford Corlett <[email redacted]>

Re: AZ ROC case 2023-05602 Desert Dynamics Construction message

screwy lewy > Fri, Sep 8, 2023 at 4:48 PM To: Clifford Corlett <[email redacted]> Cc: Christy Unruh <[email redacted]>

The Written Directive issued July 27, 2023 had a Compliance due date of August 27, 2023. Please advise me if any or none of the repairs have been made.

Thank you for your help with our new home. Christy and Lewy

Fill out AZ ROC’s survey to let us know how we’re doing.

https://mail.google.com/mail/u/0/?ik=488712f564&view=pt&search=all&permthid=thread-a:r-[number redacted]%7Cmsg-f:[number redacted]… 1/1 2023-05602 JSI PHOTOS No.2 DESERT DYNAMICS - CHRISTY UNRUH

3742 MAY ST. BULLHEAD CITY AZ 86442 No. P-30 to P-63

P-30

Poor repair at kitchen countertop corner

P-31

Dishwasher not secured P-32

Poor paint work.

P-33 P-34

P-35

Poor cut at tile/toekick board. P-36

Excessive tile lppage

P-37

Poor finish drywall to fiberglass shower. P-38

P-39

Lines in drywall P-40

P-41

Gap at side of shower P-42

Poor and sharp tie work.

P-43 P-44

P-45

Inconsistent grout gaps. P-46

Gap

P-47

Grout gap P-48

Wood shim left under shower corner seat.

P-49

Poor grout work P-50

Hump in shower floor tile

P-51

Poor Tile spacing. Poor grout work. P-52

P-53

Debris and wash out cement. P-54

P-55

Gaps and failing sealant at HVAC lines into house. P-56

P-57 P-58

Romex and low voltage wire running through attic scuttle hatch.

P-59 P-60

Ctr. only installed partial rock ground cover. It’s OK. Weeds are H/O maintenance.

P-61 P-62

P-63 2023-05602 JSI PHOTOS No.1 DESERT DYNAMICS - CHRISTY UNRUH

3742 MAY ST. BULLHEAD CITY AZ 86442

P-01

P-02 P-03

Required HVAC drain pipe

P-04

Rock ground cover OK. Weeds H/O maintenance item. P-05

Missing stucco

P-06 P-07

P-08

Splatter on Stucco P-09

P-10

Missing stucco P-11

Concrete joint Over 10-ft

P-12

Concrete crack on City right of way. P-13

Water heater T&P drain. Stucco delaminated and broken.

P-14

Missing stucco / texture spot P-15

Gap at window side.

P-16

Unsupported door threshold. P-17

Garage door that C has sanded on egde.

P-18

Garage door poor fit. Too small door margin. P-19

Bath door, C has installed different screws.

P-20 P-21

Excessive door side margin.

P-22

Missing grout. P-23

P-24 P-25

Missing grout

P-26 P-27

Unfinished under breakfast bar. Improperly supported.

P-28

Unfinished under breakfast bar P-29.

Poor repair at kitchen counter corner. Katie Hobbs, Governor Martín Quezada, Director

Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

June 8, 2023

Respondent: Casey Daniel Rodman DBA: Desert Dynamics Construction 1829 Marble Canyon Dr Bullhead City, AZ 86442

Complainant: Christy Unruh 3724 May Street, Bullhead City, AZ, USA Bullhead City, AZ 86442

Jobsite Inspection Notice Re: Complaint Number 2023-05602

Dear Complainant and Respondent:

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, /s/ Cliff Corlett Cliff Corlett, Investigator #167 928 323-4739 [email redacted] 1700 W Washington St. Suite 105 Phoenix, Arizona 85007-2812

CC: file

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Jobsite Inspections

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Toll Free 877.692.9762 · roc.az.gov C008 05/21 Complainant: Christy Unruh 3724 May Street Bullhead City, AZ 86442