2023A-02212-CHC-ROC Notice of Hearing and Packet MAILED

2023A-02212-CHC-ROC · Registrar of Contractors · 2023-11-01

REGISTRAR OF CONTRACTORS OF THE STATE OF ARIZONA

Ana Moriset , Case No. 2023-02212 COMPLAINANT, Docket No. 2023A-02212-CHC-ROC v. NOTICE OF HEARING ON CONTESTED CASE Richmond American Construction Inc License No. ROC 206612,

RESPONDENT.

This Notice of Hearing is issued under A.R.S. § 41-1092.05(D).

HEARING INFORMATION The hearing is set for:

December 18, 2023 1:00 PM Adam Stone Google Meet. A link will be provided directly from The Office of Administrative Hearings. Go to www.azoah.com to request to appear in-person.

If you have requested to appear in-person at the hearing, the hearing will

be held at 1740 W Adams Street, Phoenix, AZ 85007.

You must attend this hearing. This is an adversarial hearing before an administrative law judge, and is conducted in a similar manner as judicial proceedings. Thus, you must be

prepared to present evidence, including witness testimony and documents, in support of your case.

STATEMENT OF LEGAL AUTHORITY AND JURISDICTION The State of Arizona has determined that the licensing and regulation of construction contractors is a proper state function, and has vested authority in the Registrar of Contractors to administer Title 32, Chapter 10 of the Arizona Revised Statutes. A.R.S. §§ 32-1101 et seq. All hearings for alleged violations of Title 32, Chapter 10 are conducted under Title 41,

Chapter 6, Article 10. A.R.S. § 32-1156.

The statutes and rules governing the hearing can be found at: Arizona Revised

Statutes §§ 41-1092 to -1092.12, and Arizona Administrative Code R2-19-101 to -122.

PARTICULAR ARIZONA STATUTES AND RULES INVOLVED The statutes and rules the Respondent is alleged to have violated are cited in the

complaint and citation, which were served on the Respondent on September 13, 2023. SHORT AND PLAIN STATEMENT OF THE MATTERS ASSERTED The complaint and citation allege that the Respondent committed the following act(s): Charge: 1 A.R.S. § 32-1154(A)(3) - R4-9-108(a)

Charge: 2 A.R.S. § 32-1154(A)(22)

THE PARTIES TO THE ADMINISTRATIVE HEARING Because Respondent is a licensee and is charged with an act(s) or omission(s) that is

cause for the suspension or revocation of a license, Respondent is a party to this case and will

be a party to the hearing.

Because Complainant alleged Respondent committed an act(s) or omission(s) that is cause for the suspension or revocation of a license, Complainant is a party to this case and will be a party to the hearing. Respondent and Complainant, as the parties to the hearing, will present evidence and argument to the administrative law judge. The Registrar’s assigned investigator will appear as a witness at the hearing.

RIGHT TO BE REPRESENTED The parties to the administrative hearing may choose to be represented by an attorney. A.R.S. § 41-1092.07(B). If one of the parties is a company, the company may be represented

by an officer or employee if that person satisfies the conditions set forth in A.R.S. § 32-

1156(B).

CHANGE OF ADDRESS Each party must inform the Registrar and the Office of Administrative Hearings of

any change of address within five (5) days of the change. A.R.S. § 41-1092.04.

HEARING PROCEDURES AND RULES The administrative hearing will be conducted in accordance with A.R.S. §§ 41-1092

to -1092.12, and A.A.C. R2-19-101 to -122. The parties should review the statutes, rules, and processes governing the administrative hearing. Copies of the statutes, rules, and articles

regarding the administrative hearing process can be found at https://www.azoah.com/.

REGISTRAR’S APPEARANCE BY VIDEO CONFERENCE OR TELEPHONE

The Registrar’s investigators, employees, and attorneys will appear at the hearing via

video conference or telephone unless requested by a party to appear in-person. Requests for

the Registrar’s investigators, employees, or attorneys to appear in-person must be filed with the Registrar and the Office of Administrative Hearings no later than seven (7) calendar days prior to the hearing date.

HEARING PACKET In the interests of administrative efficiency, the Registrar compiles and discloses certain documents to the parties and the Office of Administrative Hearings. These documents are attached to this Notice of Hearing as the “Hearing Packet.” If any party wishes to submit additional evidence, they must do so during the hearing after completing a disclosure statement. See “Disclosure Statement” section below.

SUBPOENAS FOR TESTIMONY FROM A WITNESS OR DOCUMENTS The parties to the hearing must be prepared to present evidence in support of their case. If a party wants to obtain testimony from a witness or documents not in the party’s possession, the party must prepare and file a written subpoena for the Administrative Law Judge to review and sign, if approved. A.R.S. § 41-1092.07(C). Forms for requesting a subpoena can be found on the Office of Administrative Hearings’ website at www.azoah.com. The party seeking a subpoena must serve notice on all the parties to the hearing, and on the Registrar. A.R.S. § 41-1092.04.

DISCLOSURE STATEMENT At least seven calendar days before the hearing, each party must prepare and serve a

disclosure statement on all other parties, and file it with the Office of Administrative Hearings.

A.A.C. R4-9-118; A.A.C. R2-19-108. The disclosure statement must include any exhibit the

party will use at the hearing. A party’s failure to timely disclose any witness or exhibit, without good cause, may result in the administrative law judge excluding those witnesses or exhibits from being used at the hearing. A.A.C. R4-9-118(C). A sample disclosure form is available on the Registrar’s website at https://roc.az.gov/content/prehearing-disclosure- statement.

CHANGING THE HEARING DATE

The date of the hearing may only be advanced or delayed on the agreement of the parties or on a showing of good cause. A.R.S. § 41-1092.05(C). The date of the hearing may be changed by filing a written agreement of the parties to change the date of the hearing. The written agreement must be filed with the Office of Administrative Hearings, directed to the assigned Administrative Law Judge, and transmitted to the Registrar and all other parties. The assigned Administrative Law Judge may be found on the Office of Administrative Hearings’ web portal at www.azoah.com If a party would like to move the date of the hearing without agreement of all parties, the party must file a written motion with the Office of Administrative Hearings, directed to the

assigned Administrative Law Judge, and transmit a copy to the Registrar and all other parties.

The motion must state in detail good cause for why the date of the hearing should be advanced

or delayed, and the position of all other parties regarding the advancement or delay.

A party may also file a motion asserting a right to an expedited hearing upon a showing of extraordinary circumstances or the possibility of irreparable harm. A.R.S. § 41-1092.05(E).

RESOLUTION SHORT OF ADJUDICATION

In any case which is resolved or settled by the parties, or which is withdrawn by the

Complainant without objection from Respondent after the Notice of Hearing is issued, the parties must notify the Office of Administrative Hearings of the resolution or settlement. Any such cases will be listed on the Registrar’s website and its records under the category: “Closed Complaints – Resolved/Settled/Withdrawn.” Dated November 1, 2023.

By: /s/ Erika Hoskin Erika Hoskin Legal Secretary Legal Department Arizona Registrar of Contractors Copy mailed via USPS First Class mail November 1, 2023 to:

Respondent(s) Richmond American Construction Inc 16427 N Scottsdale Rd Ste 175 Scottsdale, AZ 85254 Richard L. Righi, Esq. 2999 N 44th St Ste 215 Phoenix, AZ 85018

Complainant(s) Ana Moriset 12623 N Appling Ave Marana, AZ 85653

Copy sent electronically this same date to: Respondent at email address on record with the Registrar Respondent’s Attorney at email address of record with Registrar Complainant at email address on record with the Registrar

Case No. 2023-02212 /

Katie Hobbs, Governor Martin Quezada, Director

Hearing Packet FAQ What is the Hearing Packet?

The Hearing Packet is a packet of certain documents collected or issued by the Registrar over the course of its investigation.

Who gets the Hearing Packet?

The Hearing Packet is assembled and distributed to all parties and to the Office of Administrative Hearings (“OAH”) prior to an administrative hearing.

What types of cases does the Registrar prepare a Hearing Packet for?

The Registrar prepares a Hearing Packet for Complainant-Handled Cases and No-Pay Cases. Note: If the Docket Number on the Notice of Hearing contains a “CHC” or “NPC”, your case is a Complainant-Handled Case or a No-Pay Case.

What is in the Hearing Packet?

The Hearing Packet contains essential case-specific documents and at a minimum will include the following documents:

● Original complaint;

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

● Citation; and ● Answer.

The Hearing Packet will also contain the following documents (if applicable):

● Jobsite inspection notices, notes, and photos; ● Written directives; and ● Compliance inspection notices, notes, and photos.

What if there are documents missing from the Hearing Packet?

If there is any evidence you submitted to the Registrar that are not included in the Hearing Packet it is your responsibility to introduce that evidence at the administrative hearing. Note: The administrative law judge assigned to your case does not have access to the entire Registrar record.

If there is additional evidence you submitted to the Registrar during the investigation that you also want to introduce as evidence during your hearing, it is your responsibility to:

● Properly disclose that evidence to the other party; and ● Introduce the evidence during your hearing.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martin Quezada, Director

How do I disclose evidence I intend to use at a Hearing?

You must properly disclose any and all documents and witnesses you intend to use at your hearing according to the Registrar’s Prehearing Disclosure Rules. See Arizona Administrative Code Section R4-9-118.

A sample prehearing disclosure form and instructions are provided to the parties by the Registrar.

How do I obtain documents I previously submitted to the Registrar?

If you previously submitted documents to the Registrar and need a copy of these documents, please contact the Registrar’s Legal Department or submit a public records request at https://roc.force.com/AZRoc/s/roc-public-request.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov Hearing Packet FAQ

Katie Hobbs, Governor Martín Quezada, Director

Complainant: Ana Moriset 12623 N Appling Ave Marana, AZ 85653

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

Respondent: Richmond American Construction Inc 16427 N Scottsdale Rd Ste 175 Scottsdale, AZ 85254

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

February 28, 2023

Jobsite Inspection Notice Re: Complaint Number 2023-02212

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

A jobsite inspection is scheduled for April 7, 2023 at 9:00 AM. The Complainant is required to be present. The Respondent’s attendance is requested and encouraged. The Registrar encourages both parties to make a good faith effort to resolve this complaint prior to the jobsite inspection.

COMPLAINANT: 1. Under A.R.S. § 32-1155(D)(1), the Respondent must be allowed, upon request, the opportunity to inspect the work complained of within fifteen (15) days of receiving this notice. If Respondent is not provided an opportunity to inspect the work within the fifteen (15) day time period, the Registrar may be prohibited from taking further action on this complaint. 2. The Registrar may also be precluded from taking further action on this complaint, if the work that is the subject of the complaint is subject to neglect, modification, or abnormal use. A.R.S. § 32-1155(D)(2) 3. You must provide safe access to any area to be inspected. If access to a roof or other elevated area is required, you must provide a means to safely access the area (ladder or manlift as appropriate). Additionally, please secure any animals.

RESPONDENT: 1. Enclosed is a copy of the complaint. Under A.R.S. § 32-1155(D) you must be allowed, upon request, the opportunity to inspect the work complained of within fifteen days of the date of receipt of this notice. 2. To assist the assigned investigator in evaluating the merits of the complaint, please submit a response to the enclosed complaint to the assigned investigator prior to the scheduled inspection. 3. If you do not attend the jobsite inspection, your absence may negatively impact the investigation, and your interests. 4. If a building permit(s) was required for this project, please have the building permit information available at the jobsite inspection. If either party needs to reschedule the jobsite inspection, please notify the assigned investigator at least three business days prior to the inspection date to schedule a new date and time.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, John Smith John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Jobsite Inspections

Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license alleging poor workmanship, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

Jobsite Inspection Rights and Responsibilities Access to inspect: The property owner has complete control over who they allow on the property. However, if the Registrar’s investigator or the contractor cannot inspect the work, the Registrar will not move forward with a citation.

Cooperation: Arizona law enables injured parties to seek relief for damages through several paths. When dealing with a licensed contractor, the Registrar of Contractors’ administrative complaint process may serve as one of those possible paths. However, in order to use that path, the Registrar relies on the cooperation of all parties to a complaint.

Minimum workmanship: The Registrar investigates workmanship complaints for compliance with minimum workmanship and professional industry standards. The Registrar does not issue citations for work that meets these standards.

Scope: The scope of the Jobsite Inspection is limited to items listed in the complaint filed with the Registrar’s office. It is the complainant’s responsibility to point out the complaint item(s) and the Investigators role to review the item(s). If the complainant identifies additional workmanship items not listed in the original complaint, they must file an addendum to the complaint. The Registrar’s Investigator may identify additional administrative violations by the contractor (e.g. work performed out of scope of the license and failure to provide a contract that meets requirements set by Arizona law) at the time of the inspection.

The Role of the Investigator At the Jobsite Inspection, the Registrar’s investigator will: ● Only investigate the items listed on the complaint form filed with the Registrar. ● Will gather evidence to make an informed decision about the complaint items.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will leave the jobsite and review the evidence provided during the inspection. Generally, the investigator does not make any determination at the time of the jobsite inspection regarding whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Questions? If you have already filed a complaint and it was assigned to an investigator, you are encouraged to contact that investigator directly with the information listed in your jobsite inspection letter. If you have not filed a complaint yet or have not been assigned an investigator, you can reach the Registrar’s compliance department at (877) 692-9762.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Written Directives Purpose of the Jobsite Inspection When the Registrar receives a complaint against a contractor’s license, the Registrar generally schedules a Jobsite Inspection. The Jobsite Inspection serves two purposes: 1. To give the contractor an opportunity to inspect the complaint items; and 2. To give the Registrar an opportunity to determine if the contractor’s work violates Arizona law.

What to expect after a Jobsite Inspection After doing a Jobsite Inspection, the Registrar’s Investigator will determine whether the allegations listed in the complaint are supported. ● If the allegations are confirmed, the Registrar’s Investigator may issue a Written Directive telling the contractor to correct the poor or incomplete work. ● If the allegations are not confirmed, the Registrar’s Investigator will close the complaint.

Written Directives Access: In order to use the administrative process offered by the Registrar, a property owner must provide reasonable access to allow the contractor to fix their work as directed by the Registrar in a Written Directive. Complainants may not put any additional, unnecessary restrictions on the Respondent above and beyond the initial contract requirements agreed upon at the beginning of the project. Respondents are required to make repairs on items identified on any Written Directive, not otherwise restricted by local code or HOA limitations. Complainants must make access available to the Respondent to make the required repairs and failure to provide reasonable access may result in the Registrar dismissing the complaint.

Contractor obligations: The Written Directive will set a deadline for compliance. This is the period of time determined by the Investigator as necessary to complete the items listed in the Directive. ● The deadline for compliance assumes the contractor will promptly begin working on the items listed in the Directive. ● Do not wait. Both parties should communicate quickly to schedule the work.

Extensions: If good cause exists to extend this deadline, either party may submit a written request to the Investigator. The Registrar will review requests for extension and determine if the Directive should be extended.

Manner and method of performance: The Registrar does not provide specific instructions for how to correct poor work. A licensed contractor is expected to have the skill and professionalism to complete the work. Moreover, the complainant may not dictate the manner of repair. If the contractor fails to appropriately correct the work according to the contract, the Registrar will issue a citation.

Compliance Inspection: After the Written Directive expires, the Registrar’s Investigator will contact the complainant to determine if the contractor performed any corrective work. ● If the contractor did corrective work, the Investigator may schedule a Compliance Inspection to determine if the poor work is corrected. ● If the contractor did not perform any corrective work, the Registrar’s Investigator will not do a Compliance Inspection and will determine whether to issue a citation based on the administrative record.

Work performed after the directive ends: After the Directive period ends, a property owner may choose to allow the contractor to continue its work. The Registrar encourages parties to work cooperatively, but cannot require a homeowner to continue to allow a contractor access to the property after the Directive period ends in order for the administrative process to continue. Denying access after the Directive ends is not grounds to close or dismiss a complaint. 1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

Complainant: Ana Moriset 12623 N Appling Ave Marana, AZ 85653

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

Respondent: Richmond American Construction Inc 16427 N Scottsdale Rd Ste 175 Scottsdale, AZ 85254

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

March 27, 2023

Jobsite Inspection Notice Re: Complaint Number 2023-02212

Dear Complainant and Respondent:

A formal complaint has been filed with the Arizona Registrar of Contractors.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

If the parties resolve the complaint prior to the inspection, please notify the assigned investigator in writing and by phone as soon as possible.

Sincerely, John Smith John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

A Guide to Jobsite Inspections

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Katie Hobbs, Governor Martín Quezada, Director

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C008 05/21 Arizona Registrar of Contractors Jobsite Inspection Notes Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Complainant: Ana Moriset Respondent: Richmond American Construction Inc

Present for the complainant: • Ana Moriset Present for the respondent: • John DeWitt of Richmond American Construction Inc • Alex Pedroza of Richmond American Construction Inc • Charles McCleese of Woodcase of Woodcase Fine Cabinetry Inc • Creighton Dixon, attorney for Charles McCleese of Woodcase Fine Cabinetry Inc

Overview of project: This is a new construction home with the close of escrow stated to be 11/22/2022 General Notes: Photos taken with agency issued Canon PowerShot ELPH180 and/or agency issued Google cell phone. Audio recorded with agency issued Olympus recorder and/or agency issued Google cell phone.

Complaint Item 1: “Cabinets - Was shown a higher quality cabinet and was told all cabinet quality was high, ordered dovetail drawers with soft close and was installed the base quality per the Gallery, but was lied to on the quality of the cabinets as they showed me a level 4 and was told that is the quality build I was going to get.;” Investigator’s Observations: Verified. • The cabinet doors are not soft close o The cabinet doors are not soft close. o The respondent acknowledged the doors are to be soft close. • Finish o Splits/cracks, scratches, chips, and dings in doors and drawer fronts. o One missing door. o Discolored/cloudy finish in a bathroom. • Shelf o One cabinet shelf not level • Holes in drawer box o At least one drawer box with drill holes on the back panel. • Face frames o At least one area of face frame connections not flush o Areas of minor gaps between face frames • Gap at walls o Gaps between drywall and scribe moldings. Reference Pictures: 2, 4-14 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes Complaint Item 1B: “Cabinets - Was shown a higher quality cabinet and was told all cabinet quality was high, ordered dovetail drawers with soft close and was installed the base quality per the Gallery, but was lied to on the quality of the cabinets as they showed me a level 4 and was told that is the quality build I was going to get.;” Investigator’s Observations: The following are NOT verified as a violation of A.R.S. § 32-1154(A). • Dovetail drawer boxes o The current drawer boxes do have dovetail joints. • Cut edges on bottoms of cabinets o These cut edges are a result of the product manufacturing, and not the result of the installation. This is NOT verified as the responsibility of the Respondent. This may be the responsibility of the product manufacturer. Note: The Registrar makes no determination regarding the product manufacturer's responsibility or liability. Reference Pictures: 3, 15, 16 Governing Rule: N/A

Complaint Item 3: “Stucco - There are a few spots where I'm still seeing the chicken wire, and stucco is missed by the window that is broken in the garage.;” Investigator’s Observations: Verified. • Several areas of recent stucco repairs incomplete/unpainted. • A void in the stucco below a patio receptacle. • Glob of drywall compound / calking on the stucco in the patio area • Void between stucco and drywall ceiling at patio and entry area • Stucco on the ceilings of the patio and entry areas Reference Pictures: 22-37 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 4: “window that is broken in the garage.;” Investigator’s Observations: Verified. • Broken glass in the garage window. The respondent confirmed this was a result of roofing work on the adjoining property. Reference Pictures: 38 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes Mudroom, Living Room & Fire Sprinkler as well as cleaning up the paint in the cabinets. Paint in the fire Sprinklers is an issue because they are not supposed to have pain on or around them; Paint - I have two tones of white in my home and areas where the paint was not;” Investigator’s Observations: Verified. • Several unfinished/unpainted drywall patches • Several areas of unpainted/unfinished trim • Paint runs • Areas of incorrect color/sheen of paint, drywall and trim • Paint on exterior window frames • Paint and/or drywall compound on a sprinkler head Reference Pictures: 39-51 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 6: “Windows The sliding glass was not able to close properly so went with an unsecured back door for 1 full week. They came to fix the issue but the door is still not 100% closing properly and the plastic seals are missing as well as the missing screens, the handles need to be replaced as Richmond's fix was a wire that scratched up the handles.” Investigator’s Observations: Verified. • When closed and latched, the weather stripping is not making a seal against the “H” style astragal. • Stucco/masonry debris in the lower frame/track • Some type of caulking and/or tile setting products on the inside of the frame • Missing screens Reference Pictures: 52-59 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 7: “I have 3 scratched windows in the Master Bathroom” Investigator’s Observations: This allegation is NOT verified. The complainant stated these have been replaced. Governing Rule: N/A

Complaint Item 8: “as well as 1 broken window in the garage done by the Roofers when they were installing the neighbor's roof.;” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 9: “Doors and Trim - The person showed up to take pictures only Every single one of my doors is cracked or broken, I have so many issues with the baseboards and Door trims” Investigator’s Observations: Verified. • Unfinished/unpainted filler on the doors • Gouge/gap near hinge(s) • Bumps, gouges, unfilled holes, in the finish of the trim • Runs in the paint • Unfinished/unpainted filler on the trim • Excessively sort pieces of trim used, some less than three inches in length • Poor alignment at joints/seams • Some pieces of trim broken • Some pieces of trim broken and poorly repaired • Areas of trim incomplete/unfinished RCC100 11/14

Arizona Registrar of Contractors Jobsite Inspection Notes • Mismatched corners near master shower Reference Pictures: 60-79 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 10: “The Master Bedroom Back door is not locked at all” Investigator’s Observations: Verified. • Strike plates and backsets poorly mortised with large gaps • At least one screw not secured into wood/lumber Reference Pictures: 80-84 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 11: “Front Door is not sealed correctly and you have to pull firmly on the door to get it to lock” Investigator’s Observations: Verified. • Exterior trim is not sealed/caulked to the walls, allowing air infiltration Reference Pictures: 85 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 12: “Garage Door isn't closing are Required per safety standards;” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 13: “Tile - Grout missing and not installed prior, have chipped tile in the corners of rooms The master bathroom has chipped and cracked tile;” Investigator’s Observations: Verified. • Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles Reference Pictures: 86-91 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 14: “Electric - Day after closing reported that the kitchen outlet is loose;” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 15: “Gas Range - The range was damaged at installation, reported Prior to closing on the walkthru;” Investigator’s Observations: Verified. • The back panel is not properly or securely attached to the range • There is a chip in the finish of the range at the right side Reference Pictures: 92-93 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

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Arizona Registrar of Contractors Jobsite Inspection Notes

Complaint Item 16A: “Hood - The hood was improperly installed, reported the day after closing;” Investigator’s Observations: Verified. • Sections of the duct cover dot not fit together properly • Areas of adhesives on the stainless steel finish • Areas of protective plastic not fully removed Reference Pictures: 94-96 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 16B: “Hood - The hood was improperly installed, reported the day after closing;” Investigator’s Observations: This allegation is NOT verified. Scratches described by the complainant were not visible. Reference Pictures: 97-100 Governing Rule: N/A

Complaint Item 17: “Dishwasher - The dishwasher can't be used because it leaks when installed reported the day after closing” Investigator’s Observations: Verified. As described by the complainant, the dishwasher leaks through the door when in use. The respondent stated this is intended to be corrected. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 18: “Bathtub in 2nd Bathroom - Chips on the tub this was reported the day after we closed;” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 19: “Master Bathroom - Top handle has 3 settings 1 of them is not doing anything, this was reported at the time of closing. Reported the Day after closing.;” Investigator’s Observations: Verified. • Both parties acknowledged the valve issue has been corrected; however, the drywall repair is not yet complete. Reference Pictures: 101 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 20: “HVAC - Outside Unit is still sinking and the Panels are still shut off by themselves - Reported the Day after closing.;” Investigator’s Observations: Verified. • A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction. Reference Pictures: 102 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 21: “Exterior Fire Bell - Missing Reported the Day after closing.;”

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Arizona Registrar of Contractors Jobsite Inspection Notes Investigator’s Observations: This allegation is NOT verified. The fire bell is now installed. Based on the respondent’s testing, the fire bell tested as functional during this inspection. Reference Pictures: 103 Governing Rule: N/A

Complaint Item 22: “Shower Glass in the Master Bathroom - Cratches on the window were Reported the Day after closing.;” Investigator’s Observations: Verified. The respondent stated the shower is scheduled to be redone, including replacing the glass. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 23: “Countertop - Chips and stuff on the quartz reported at the walkthru.;” Investigator’s Observations: Verified. • Dark colored marks on the surfaces • Chips • Poorly filled chip near the sink Reference Pictures: 104-109 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 24: “Front Yard - The neighbors had their front yard landscaped and they placed a hill of dirt on my area which is now not allowing me to open my side of gate.” Investigator’s Observations: Verified. • The complainant stated the landscaping issue has been corrected; however, the corrective work resulted in damage to the concrete driveway. • The respondent confirmed the damage is a result of the recent work. Reference Pictures: 110 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 25: “I'm also missing the cover for my driveway” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 26: “I keep getting sinkholes where the driveway meets the Rocks, due to not properly grading.” Investigator’s Observations: This allegation is NOT verified. There is a visible slope from the house towards the street. There was no evidence of sink holes during this inspection. Reference Pictures: 111 Governing Rule: N/A

Complaint Item 27: “I also have water pooling in the front walkway” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

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Arizona Registrar of Contractors Jobsite Inspection Notes Complaint Item 28: “as well as missing and uneven rocks in the front.;” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). There are small areas of decorative rock spread thin; however, there is insufficient evidence to verify this as the responsibility of the respondent. Reference Pictures: 112 Governing Rule: N/A

Complaint Item 29: “Back Yard - Reported water pooling when it rains;” Investigator’s Observations: Verified. • Grading in the yard is improperly sloped away from the drainage openings in the block wall/fence. There should be no standing water in the yard more than 48 hours after a rain. Reference Pictures: 113-114 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 30: “Missing cover for Vent extractor in the Garage” Investigator’s Observations: Verified. • Exhaust/extractor fan in the garage is missing the cover. Reference Pictures: 115 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Addendum Items email dated 3/27/2023 at 1:19PM Complaint Item 31: “1- Corrected side area, but main front yard still has spots where there are no rocks or enough rocks to cover; there is also visible water line or cable lines from the irrigation system” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 32: “2- The master bathroom shower tile has issues with cracked and chipped tiles, as well as missing grout. Grout throughout the shower has holes or is deteriorating, the step doesn’t correctly drain towards the drain, and tile lines are not straight.” Investigator’s Observations: Verified. The respondent stated the shower is scheduled to be redone, including replacing the glass. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 33: “3- The whole house is tiled, and reported grout issues along with chipped tiles, areas where grout is missing, and areas where tile is uneven above ROC standards.” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 34: “4- Where tile meets trim, or tile meets cabinets, or any other non-tile surface, there is missing caulking” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 35: “5- Outside A/c unit had to be removed due to the reported A/C pad sinking; this caused the lines to crack and freon leak; the pad is still unlevel, so the unit

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Arizona Registrar of Contractors Jobsite Inspection Notes has been sitting on dirt unit for a few weeks. I want the unit inspected to avoid future issue. 6- The HVAC wiring to the master bedroom had to be redone due to wire damage. I want the corrections inspected.” Investigator’s Observations: Verified. • A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction. Reference Pictures: 116 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 36: “***7- Correction to prior bullet point complaint on backyard NOT graded correctly; there is water pooling that lasted over a week.” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 37: “8- Report upon move-in that the view fence is loose and rebar sticking out with wood visible I was instructed to report this to HOA, but this needs to be addressed” Investigator’s Observations: This allegation is NOT verified. This back/fence was stated to be just past the complainant’s property line. Governing Rule: N/A

Complaint Item 38: “9- The RV garage door is missing a window top panel should be two.” Investigator’s Observations: Verified. • The respondent confirmed the RV door is to have two panels with glass. Reference Pictures: 117 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 39: “10- Sliding glass door is still not closing correctly and missing screen doors. The seal on the doors are also missing and causing the glas to slip per the trait.” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 40: “11- Floor baseboard & trim has very noticeable cracks, the fix of wood putty is not acceptable and very noticeable” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

Complaint Item 41: “12- The ceiling ventilators ins bathrooms and Laundry room are loose. The laundry room ventilator is making a lot of noise/” Investigator’s Observations: Verified. • The laundry room exhaust fan and one bathroom exhaust fans are hanging down from the ceiling. • The noise from the laundry room fan was not heard during this inspection; however, the respondent stated this fan is scheduled to be replaced. Reference Pictures: 118-119 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

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Arizona Registrar of Contractors Jobsite Inspection Notes Complaint Item 42: “13- Windows have areas with no caulking; they just painted without surounding with cauliking.” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). The gap spacing between the stucco and the window frames is less than 1/16 inch. Reference Pictures: 120 Governing Rule: N/A

Complaint Item 43: “Some windows have the railing with bowing making it hard for the window to open or close.” Investigator’s Observations: Verified. • The lower track is curling up in some windows. Reference Pictures: 121 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 44: “14- The master bedroom medicine cabinet is not flush, so door doesn’t close correctly” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). • The medicine cabinet door and/or the medicine cabinet box is warped less than 1/8 inch from top to bottom of the mirrored panel. Reference Pictures: 122 Governing Rule: N/A

Complaint Item 45: “15- The roof has metal water diverters full of plaster and not draining the water correctly, possibly pushing the water back under the tile.” Investigator’s Observations: Verified. • There is debris in the sidewall flashing near the entry area. Reference Pictures: 123-124 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 46: “16 - Roof facia boards have twists or cracks on the roof; the underside of the roof is showing signs of water damage and is not painted correctly.” Investigator’s Observations: Verified. • Bird stop metal at the back of the house is dented/wrinkled • Gusset plates are missing from some fascia boards seams, resulting in some twisted fascia boards • Areas of splits/cracks • Areas of unpainted wood • Areas of overspray Reference Pictures: 125-135 Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 47: “17 - Exterior doors fix caused more issues. Screws are visible and not attached to wood. You can now hear the windy whistling on both exterior doors, and we still see sunlight through the master bedroom door.” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

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Arizona Registrar of Contractors Jobsite Inspection Notes Complaint Item 48: “18 - Add-on outlets for garage for use of power tools use of these outlets trips and cause the RV garage door, Garages door, and left side of the house to trip” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). The receptacles pointed out are part of the 15 amp garage receptacle circuit. Currently there is no contract language specifying these receptacles are to be higher amperage or dedicated circuits. Governing Rule: N/A

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Jobsite Inspection Photos 1 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Jobsite Inspection Photos 2 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Overview of kitchen. Cabinet doors are not soft close.

Jobsite Inspection Photos 3 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

The drawer boxes do have dovetail joints.

Jobsite Inspection Photos 4 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Split/crack in a cabinet doors

Jobsite Inspection Photos 5 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches and chips.

Jobsite Inspection Photos 6 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches and chips.

Jobsite Inspection Photos 7 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Crack/scratch in a cabinet doors

Jobsite Inspection Photos 8 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

One missing cabinet door

Jobsite Inspection Photos 9 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Discolored/cloudy finish in a bathroom

Jobsite Inspection Photos 10 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Cabinet shelf not level

Jobsite Inspection Photos 11 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Drill holes in the back of a drawer box

Jobsite Inspection Photos 12 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Faces frames not flush.

Jobsite Inspection Photos 13 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Minor gaps between face frames.

Jobsite Inspection Photos 14 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Gaps between drywall and scribe molding.

Jobsite Inspection Photos 15 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

These cut edges are a result of the product manufacturing, and not the result of the installation. This is NOT verified as the responsibility of the Respondent. This may be the responsibility of the product manufacturer. Note: The Registrar makes no determination regarding the product manufacturer's responsibility or liability.

Jobsite Inspection Photos 16 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Jobsite Inspection Photos 17 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Hole in drywall from recent plumbing repair.

Jobsite Inspection Photos 18 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Drywall router cuts not properly repaired. Several unfinished drywall patches.

Jobsite Inspection Photos 19 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Dings/dents in the drywall

Jobsite Inspection Photos 20 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several unfinished drywall patches.

Jobsite Inspection Photos 21 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Torn drywall

Jobsite Inspection Photos 22 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 23 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 24 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 25 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 26 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 27 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 28 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 29 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 30 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There is a void in the stucco below a patio receptacle.

Jobsite Inspection Photos 31 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Glob of drywall compound / calking on the stucco in the patio area

Jobsite Inspection Photos 32 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 33 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 34 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There are several areas of recent stucco repairs incomplete/unpainted.

Jobsite Inspection Photos 35 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Void between stucco and drywall ceiling at patio and entry area

Jobsite Inspection Photos 36 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Stucco on the ceilings of the patio and entry areas

Jobsite Inspection Photos 37 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Stucco on the ceilings of the patio and entry areas

Jobsite Inspection Photos 38 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Broken glass in garage window

Jobsite Inspection Photos 39 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several unfinished/unpainted drywall patches.

Jobsite Inspection Photos 40 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several unfinished/unpainted drywall patches.

Jobsite Inspection Photos 41 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several areas of unpainted/unfinished trim

Jobsite Inspection Photos 42 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several areas of unpainted/unfinished trim

Jobsite Inspection Photos 43 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Several areas of unpainted/unfinished trim

Jobsite Inspection Photos 44 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Paint runs

Jobsite Inspection Photos 45 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of incorrect color/sheen of paint

Jobsite Inspection Photos 46 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of incorrect color/sheen of paint

Jobsite Inspection Photos 47 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of incorrect color/sheen of paint

Base trim does not match from one side of the entry area to the other.

Jobsite Inspection Photos 48 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of incorrect color/sheen of paint

Jobsite Inspection Photos 49 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of incorrect color/sheen of paint

Jobsite Inspection Photos 50 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Paint on exterior window frames

Jobsite Inspection Photos 51 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Paint and/or drywall compound on a sprinkler head

Jobsite Inspection Photos 52 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

When closed and latched, the weather stripping is not making a seal against the “H” style astragal.

Jobsite Inspection Photos 53 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

When closed and latched, the weather stripping is not making a seal against the “H” style astragal.

Jobsite Inspection Photos 54 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Stucco/masonry debris in the lower frame/track

Jobsite Inspection Photos 55 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Stucco/masonry debris in the lower frame/track

Jobsite Inspection Photos 56 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Stucco/masonry debris in the lower frame/track

Jobsite Inspection Photos 57 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Caulking and/or tile setting products on the inside of the frame

Jobsite Inspection Photos 58 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Some type of caulking and/or tile setting products on the inside of the frame

Jobsite Inspection Photos 59 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Some type of caulking and/or tile setting products on the inside of the frame

Jobsite Inspection Photos 60 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Unfinished/unpainted filler on the doors

Jobsite Inspection Photos 61 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Gouge/gap near hinge(s)

Jobsite Inspection Photos 62 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Bumps, gouges, unfilled holes, in the finish of the trim

Jobsite Inspection Photos 63 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Bumps, gouges, unfilled holes, in the finish of the trim

Jobsite Inspection Photos 64 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Bumps, gouges, unfilled holes, in the finish of the trim

Jobsite Inspection Photos 65 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Bumps, gouges, unfilled holes, in the finish of the trim

Jobsite Inspection Photos 66 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Bumps, gouges, unfilled holes, in the finish of the trim

Jobsite Inspection Photos 67 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Runs in the paint

Jobsite Inspection Photos 68 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Runs in the paint

Jobsite Inspection Photos 69 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Runs in the paint

Jobsite Inspection Photos 70 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Unfinished/unpainted filler on the trim

Jobsite Inspection Photos 71 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Unfinished/unpainted filler on the trim

Excessively sort pieces of trim used, some less than three inches in length Poor alignment at joints/seams

Jobsite Inspection Photos 72 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Excessively sort pieces of trim used, some less than three inches in length Poor alignment at joints/seams

Jobsite Inspection Photos 73 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Poor alignment at joints/seams

Some pieces of trim broken Some pieces of trim broken and poorly repaired

Jobsite Inspection Photos 74 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Some pieces of trim broken Some pieces of trim broken and poorly repaired

Jobsite Inspection Photos 75 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of trim incomplete/unfinished

Jobsite Inspection Photos 76 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of trim incomplete/unfinished

Jobsite Inspection Photos 77 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Areas of trim incomplete/unfinished

Jobsite Inspection Photos 78 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Mismatched corners near master shower

Jobsite Inspection Photos 79 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Mismatched corners near master shower

Jobsite Inspection Photos 80 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Strike plates and backsets poorly mortised with large gaps

Jobsite Inspection Photos 81 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Strike plates and backsets poorly mortised with large gaps

Jobsite Inspection Photos 82 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Strike plates and backsets poorly mortised with large gaps At least one screw not secured in lumber/wood

Jobsite Inspection Photos 83 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Strike plates and backsets poorly mortised with large gaps

Jobsite Inspection Photos 84 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Strike plates and backsets poorly mortised with large gaps

Jobsite Inspection Photos 85 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Exterior trim is not sealed/caulked to the walls, allowing air infiltration

Jobsite Inspection Photos 86 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 87 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 88 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 89 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 90 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 91 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles

Jobsite Inspection Photos 92 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The back panel is not properly or securely attached to the range • There is a chip in the finish of the range at the right side

Jobsite Inspection Photos 93 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The back panel is not properly or securely attached to the range • There is a chip in the finish of the range at the right side

Jobsite Inspection Photos 94 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Sections of the duct cover dot not fit together properly • Areas of adhesives on the stainless steel finish • Areas of protective plastic not fully removed

Jobsite Inspection Photos 95 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Sections of the duct cover dot not fit together properly • Areas of adhesives on the stainless steel finish • Areas of protective plastic not fully removed

Jobsite Inspection Photos 96 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Sections of the duct cover dot not fit together properly • Areas of adhesives on the stainless steel finish • Areas of protective plastic not fully removed

Jobsite Inspection Photos 97 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches described by the complainant were not visible.

Jobsite Inspection Photos 98 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches described by the complainant were not visible.

Jobsite Inspection Photos 99 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches described by the complainant were not visible.

Jobsite Inspection Photos 100 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Scratches described by the complainant were not visible.

100 Jobsite Inspection Photos 101 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Both parties acknowledged the valve issue has been corrected; however, the drywall repair is not yet complete.

101 Jobsite Inspection Photos 102 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction.

102 Jobsite Inspection Photos 103 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

Based on the respondent’s testing, the fire bell tested as functional during this inspection.

103 Jobsite Inspection Photos 104 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Dark colored marks on the surfaces

104 Jobsite Inspection Photos 105 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Dark colored marks on the surfaces

105 Jobsite Inspection Photos 106 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Dark colored marks on the surfaces

106 Jobsite Inspection Photos 107 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Chips

107 Jobsite Inspection Photos 108 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Poorly filled chip near the sink

108 Jobsite Inspection Photos 109 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Chips

109 Jobsite Inspection Photos 110 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Damage to the concrete driveway.

110 Jobsite Inspection Photos 111 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There is a visible slope from the house towards the street. There was no evidence of sink holes during this inspection.

111 Jobsite Inspection Photos 112 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

There is a visible slope from the house towards the street. There was no evidence of sink holes during this inspection.

112 Jobsite Inspection Photos 113 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Grading in the yard is improperly sloped away from the drainage openings in the block wall/fence.

113 Jobsite Inspection Photos 114 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Grading in the yard is improperly sloped away from the drainage openings in the block wall/fence.

114 Jobsite Inspection Photos 115 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Exhaust/extractor fan in the garage is missing the cover.

115 Jobsite Inspection Photos 116 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction.

116 Jobsite Inspection Photos 117 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The respondent confirmed the RV door is to have two panels with glass.

117 Jobsite Inspection Photos 118 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The laundry room exhaust fan and one bathroom exhaust fans are hanging down from the ceiling. • The noise from the laundry room fan was not heard during this inspection; however, the respondent stated this fan is scheduled to be replaced.

118 Jobsite Inspection Photos 119 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

119 Jobsite Inspection Photos 120 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

The gap spacing between the stucco and the window frames is less than 1/16 inch.

120 Jobsite Inspection Photos 121 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The lower track is curling up in some windows.

121 Jobsite Inspection Photos 122 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• The medicine cabinet door and/or the medicine cabinet box is warped less than 1/8 inch from top to bottom of the mirrored panel.

122 Jobsite Inspection Photos 123 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• There is debris in the sidewall flashing near the entry area.

123 Jobsite Inspection Photos 124 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• There is debris in the sidewall flashing near the entry area.

124 Jobsite Inspection Photos 125 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Bird stop metal at the back of the house is dented/wrinkled

125 Jobsite Inspection Photos 126 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Bird stop metal at the back of the house is dented/wrinkled

126 Jobsite Inspection Photos 127 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Gusset plates are missing from some fascia boards seams, resulting in some twisted fascia boards

127 Jobsite Inspection Photos 128 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Gusset plates are missing from some fascia boards seams, resulting in some twisted fascia boards

128 Jobsite Inspection Photos 129 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of splits/cracks

129 Jobsite Inspection Photos 130 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of splits/cracks

130 Jobsite Inspection Photos 131 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of unpainted wood • Areas of overspray

131 Jobsite Inspection Photos 132 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of unpainted wood • Areas of overspray

132 Jobsite Inspection Photos 133 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of unpainted wood • Areas of overspray

133 Jobsite Inspection Photos 134 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of unpainted wood • Areas of overspray

134 Jobsite Inspection Photos 135 Case No.: 2023-02212 Investigator: John Smith #194 Inspection Date: 4/7/2023 Inspection Time: 9:00AM Address: 12623 N. Appling Ave., Marana, AZ 85653

• Areas of unpainted wood • Areas of overspray

135 Katie Hobbs, Governor Martín Quezada, Director

Complainant: Ana Moriset 12623 N Appling Ave Marana, AZ 85653

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Respondent: Richmond American Construction Inc 16427 N Scottsdale Rd Ste 175 Scottsdale, AZ 85254

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

April 12, 2023

License No. ROC 206612

Re: Complaint No. 2023-02212

WRITTEN DIRECTIVE FROM THE REGISTRAR

Dear Respondent:

After investigation, the Registrar determined that you failed to meet the requirements of A.R.S. § 32-1154(A), and now issues this Directive requiring you to take appropriate corrective action. Failure to comply with this Directive constitutes a violation of A.R.S. § 32-1154(A)(22) and may result in the issuance of a citation, discipline of your license, and a civil penalty pursuant to A.R.S. § 32-1154(E) of up to $500.00. You must notify the Registrar’s assigned Investigator of your compliance with this Directive prior to 5:00 p.m. on May 10, 2023.

RESTRICTIONS • You may not perform or hire other contractors to perform work that is outside the scope of your license. • If your license is currently suspended for administrative reasons 1, or is inactive, expired, or cancelled, you may not perform any corrective work nor contract in any manner, which includes hiring other contractors to perform work, until the suspension of your license(s) has been lifted or your license(s) has been reactivated.

DIRECTIVE REQUIREMENTS You are directed to remedy the following violations by the appropriate means:

This means the license is suspended for lack of qualifying party, lack of bond, nonrenewal, Recovery Fund payout, or for any reason listed in A.R.S. § 32-1124(F).

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

o One cabinet shelf not level • Holes in drawer box o At least one drawer box with drill holes on the back panel. • Face frames o At least one area of face frame connections not flush o Areas of minor gaps between face frames • Gap at walls o Gaps between drywall and scribe moldings. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 3: “Stucco - There are a few spots where I'm still seeing the chicken wire, and stucco is missed by the window that is broken in the garage.;” Investigator’s Observations: Verified. • Several areas of recent stucco repairs incomplete/unpainted. • A void in the stucco below a patio receptacle. • Glob of drywall compound / calking on the stucco in the patio area • Void between stucco and drywall ceiling at patio and entry area • Stucco on the ceilings of the patio and entry areas Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 4: “window that is broken in the garage.;” Investigator’s Observations: Verified. • Broken glass in the garage window. The respondent confirmed this was a result of roofing work on the adjoining property. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Investigator’s Observations: Verified. • Several unfinished/unpainted drywall patches • Several areas of unpainted/unfinished trim • Paint runs • Areas of incorrect color/sheen of paint, drywall and trim • Paint on exterior window frames • Paint and/or drywall compound on a sprinkler head Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 6: “Windows The sliding glass was not able to close properly so went with an unsecured back door for 1 full week. They came to fix the issue but the door is still not 100% closing properly and the plastic seals are missing as well as the missing screens, the handles need to be replaced as Richmond's fix was a wire that scratched up the handles.” Investigator’s Observations: Verified. • When closed and latched, the weather stripping is not making a seal against the “H” style astragal. • Stucco/masonry debris in the lower frame/track • Some type of caulking and/or tile setting products on the inside of the frame • Missing screens Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 11: “Front Door is not sealed correctly and you have to pull firmly on the door to get it to lock” Investigator’s Observations: Verified. • Exterior trim is not sealed/caulked to the walls, allowing air infiltration Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 13: “Tile - Grout missing and not installed prior, have chipped tile in the corners of rooms The master bathroom has chipped and cracked tile;” Investigator’s Observations: Verified. • Areas of missing grout • Areas of air voids in the grout • Areas of chipped tiles Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 15: “Gas Range - The range was damaged at installation, reported Prior to closing on the walkthru;” Investigator’s Observations: Verified. • The back panel is not properly or securely attached to the range • There is a chip in the finish of the range at the right side Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 16A: “Hood - The hood was improperly installed, reported the day after closing;” Investigator’s Observations: Verified. • Sections of the duct cover dot not fit together properly • Areas of adhesives on the stainless steel finish • Areas of protective plastic not fully removed Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 19: “Master Bathroom - Top handle has 3 settings 1 of them is not doing anything, this was reported at the time of closing. Reported the Day after closing.;”

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Investigator’s Observations: Verified. • Both parties acknowledged the valve issue has been corrected; however, the drywall repair is not yet complete. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 20: “HVAC - Outside Unit is still sinking and the Panels are still shut off by themselves - Reported the Day after closing.;” Investigator’s Observations: Verified. • A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 23: “Countertop - Chips and stuff on the quartz reported at the walkthru.;” Investigator’s Observations: Verified. • Dark colored marks on the surfaces • Chips • Poorly filled chip near the sink Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 24: “Front Yard - The neighbors had their front yard landscaped and they placed a hill of dirt on my area which is now not allowing me to open my side of gate.” Investigator’s Observations: Verified. • The complainant stated the landscaping issue has been corrected; however, the corrective work resulted in damage to the concrete driveway. • The respondent confirmed the damage is a result of the recent work. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 29: “Back Yard - Reported water pooling when it rains;” Investigator’s Observations: Verified. • Grading in the yard is improperly sloped away from the drainage openings in the block wall/fence. There should be no standing water in the yard more than 48 hours after a rain. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Complaint Item 30: “Missing cover for Vent extractor in the Garage” Investigator’s Observations: Verified. • Exhaust/extractor fan in the garage is missing the cover. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 35: “5- Outside A/c unit had to be removed due to the reported A/C pad sinking; this caused the lines to crack and freon leak; the pad is still unlevel, so the unit has been sitting on dirt unit for a few weeks. I want the unit inspected to avoid future issue. 6- The HVAC wiring to the master bedroom had to be redone due to wire damage. I want the corrections inspected.” Investigator’s Observations: Verified. • A/C condensing unit is currently disconnected/removed. • The pad for the condensing unit is 5/8 inch out of level in one direction, and 1 inch out of level in the other direction. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 38: “9- The RV garage door is missing a window top panel should be two.” Investigator’s Observations: Verified. • The respondent confirmed the RV door is to have two panels with glass. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 41: “12- The ceiling ventilators ins bathrooms and Laundry room are loose. The laundry room ventilator is making a lot of noise/” Investigator’s Observations: Verified. • The laundry room exhaust fan and one bathroom exhaust fans are hanging down from the ceiling. • The noise from the laundry room fan was not heard during this inspection; however, the respondent stated this fan is scheduled to be replaced. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 45: “15- The roof has metal water diverters full of plaster and not draining the water correctly, possibly pushing the water back under the tile.” Investigator’s Observations: Verified. • There is debris in the sidewall flashing near the entry area. Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

Complaint Item 46: “16 - Roof facia boards have twists or cracks on the roof; the underside of the roof is showing signs of water damage and is not painted correctly.” Investigator’s Observations: Verified. • Bird stop metal at the back of the house is dented/wrinkled • Gusset plates are missing from some fascia boards seams, resulting in some twisted fascia boards • Areas of splits/cracks • Areas of unpainted wood • Areas of overspray Governing Rule: A.R.S. § 32-1154 (A)(3) - R4-9-108(a): Violation of any rule adopted by the registrar; Namely R 4-9-108(a) A contractor shall perform work in a professional and workmanlike manner.

ITEMS NOT REQUIRING CORRECTION The following complaint items require no action by the Respondent:

Complaint Item 1B: “Cabinets - Was shown a higher quality cabinet and was told all cabinet quality was high, ordered dovetail drawers with soft close and was installed the base quality per the Gallery, but was lied to on the quality of the cabinets as they showed me a level 4 and was told that is the quality build I was going to get.;” Investigator’s Observations: The following are NOT verified as a violation of A.R.S. § 32-1154(A). • Dovetail drawer boxes o The current drawer boxes do have dovetail joints. • Cut edges on bottoms of cabinets o These cut edges are a result of the product manufacturing, and not the result of the installation. This is NOT verified as the responsibility of the Respondent. This may be the responsibility of the product manufacturer. Note: The Registrar makes no determination regarding the product manufacturer's responsibility or liability. Governing Rule: N/A

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Complaint Item 21: “Exterior Fire Bell - Missing Reported the Day after closing.;” Investigator’s Observations: This allegation is NOT verified. The fire bell is now installed. Based on the respondent’s testing, the fire bell tested as functional during this inspection. Governing Rule: N/A

Complaint Item 25: “I'm also missing the cover for my driveway” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 27: “I also have water pooling in the front walkway” Investigator’s Observations: This allegation is NOT verified. The complainant stated this has been fixed. Governing Rule: N/A

Complaint Item 28: “as well as missing and uneven rocks in the front.;” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A).

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

There are small areas of decorative rock spread thin; however, there is insufficient evidence to verify this as the responsibility of the respondent. Governing Rule: N/A

Complaint Item 42: “13- Windows have areas with no caulking; they just painted without surounding with cauliking.” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). The gap spacing between the stucco and the window frames is less than 1/16 inch. Governing Rule: N/A

Complaint Item 48: “18 - Add-on outlets for garage for use of power tools use of these outlets trips and cause the RV garage door, Garages door, and left side of the house to trip” Investigator’s Observations: This allegation is NOT verified as a violation of A.R.S. § 32-1154(A). The receptacles pointed out are part of the 15 amp garage receptacle circuit. Currently there is no contract language specifying these receptacles are to be higher amperage or dedicated circuits. Governing Rule: N/A

DUPLICATE ITEMS The following are duplicate complaint items:

Complaint Item 31: “1- Corrected side area, but main front yard still has spots where there are no rocks or enough rocks to cover; there is also visible water line or cable lines from the irrigation system” Investigator’s Observations: This is a duplicate of a previous Complaint Item.

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Please direct all questions regarding this Directive to the undersigned Investigator.

Sincerely,

John Smith John Smith, Investigator #194 (520) 483-0027 [email redacted] 1700 W Washington St,Suite 105 Phoenix, Arizona 85007-2812

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Complainant: Ana Moriset 12623 N Appling Ave Marana, AZ 85653

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

Respondent: Richmond American Construction Inc 16427 N Scottsdale Rd Ste 175 Scottsdale, AZ 85254

1700 W. Washington Street, Suite 105 · Phoenix AZ 85007-2812 602.542.1525 · Within AZ 877.692.9762 · Fax 602.542.1599 · roc.az.gov C009 04/21 Katie Hobbs, Governor Martín Quezada, Director

May 11, 2023

License No. ROC 206612

Re: Complaint No. 2023-02212

AMENDED WRITTEN DIRECTIVE FROM THE REGISTRAR